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Golden Palace Hotel Lombok
Golden Palace Hotel Lombok
Golden Palace Hotel Lombok
Golden Palace Hotel Lombok
Golden Palace Hotel Lombok
Golden Palace Hotel Lombok
Golden Palace Hotel Lombok

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8.7

Excellent

1,016 reviews

1,016 reviews

Housekeeping43
Breakfast23
Food & Dining13
See map

8.7

Excellent

Location rating score

Excellent location - 30 meters from city center
Popular neighborhood
Parking
FREE
Popular landmarks
Senggigi Beach 13.4 km
Gili Islands 27.6 km
Gili Trawangan 28.4 km
Selong Belanak Beach 29.8 km
Mawun Beach 35.7 km
Mount Rinjani 42.1 km
Sendang Gile and Tiu Kelep Waterfall 44.2 km
Nearby landmarks
Praktek Bidan Luh Wandi 230 m
dr. Ida Bagus Jelantik 230 m
Puskesmas Pembantu Cakra Barat 370 m
Dr. I.N. Namayasa 440 m
Apotek PRATIWI 440 m
dr. Ketut Sura 440 m
drg. Yuanita 450 m
Lapangan Kompi Batalyon Infanteri 742 560 m
Dokter Gigi Putu Darma Yanti 570 m
Rs Panaraga 570 m

Golden Palace Hotel Lombok

Jl.Sriwijaya No.38, Mataram, Mataram, Lombok, Indonesia, 83232 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Mataram part of Lombok, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gili Trawangan. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Located in heart of Lombok

Front desk [24-hour]

Airport transport

Excellent breakfast

Excellent food & dining

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "A negative COVID-19 test no more than 2 days old must be presented upon check-in; otherwise check-in may be refused."

Facilities

Transport to airport

Valet parking

Shuttle service

Complimentary WIFi in all rooms

Exercise area

Spa

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

3 travelers have booked today.

Value for money8.8
Distance to city center0.2 km
Location rating8.7
Nearest airportLombok International Airport (LOP)
Distance to airport25.0 km

Rooms available at Golden Palace Hotel Lombok

Excellent
Room comfort & quality

8.5

Suite King Non Smoking
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Presidential Suite, Non-Smoking
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  • Room size: 84 m²/904 ft²
  • City view
  • 1 king bed
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Suite Twin Bed
...
  • Room size: 58 m²/624 ft²
  • City view
  • 2 single beds
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Deluxe Twin Bed Non Smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
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Junior Suite Twin Beds Non-Smoking
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 single beds
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Deluxe Twin Smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Suite 1 King Non-Smoking
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed
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Deluxe King Smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King Non Smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices

Frequently asked questions

Does Golden Palace Hotel Lombok have a hot tub?

A hot tub is one of the facilities available at Golden Palace Hotel Lombok.

What time is check-in and check-out at Golden Palace Hotel Lombok?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Golden Palace Hotel Lombok?

Golden Palace Hotel Lombok is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 300000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Golden Palace Hotel Lombok also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Golden Palace Hotel Lombok has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Lombok with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Golden Palace Hotel Lombok?

Wake up to a great buffet breakfast at Golden Palace Hotel Lombok.

What are my dining options at Golden Palace Hotel Lombok?

Golden Palace Hotel Lombok features 3 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Golden Palace Hotel Lombok?

Golden Palace Hotel Lombok does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Golden Palace Hotel Lombok?

Golden Palace Hotel Lombok is located in Mataram, famous for good restaurants such as Arema Restaurant, Sop Buntut Istana Rasa and Ikan Bakar 99.

What popular shopping places are close to Golden Palace Hotel Lombok?

Golden Palace Hotel Lombok is located in Mataram area which features shopping places such as Mataram Mall, Lombok Epicentrum Mall and Diva Mutiara Lombok.

What are popular attractions near Golden Palace Hotel Lombok?

Golden Palace Hotel Lombok is located in Mataram area, which is famous for attractions such as Islamic Center Mosque, Lingsar Temple and Pura Meru.

What popular beaches are close to Golden Palace Hotel Lombok?

Golden Palace Hotel Lombok is located in the Mataram area, which includes Ampenan Beach, Gading Beach and Meninting Beach.

What popular natural sightseeing spots are close to Golden Palace Hotel Lombok?

Golden Palace Hotel Lombok is located in the Mataram area, which is famous for natural sightseeing destinations such as Bumi Perkemahan Jakamandala, Kolam Pancing Sejuk Nyiur Melambai and Kolam Penampung Air Hujan.

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Explore the neighborhood

What people love about Golden Palace Hotel Lombok

  • 8.8

    Excellent
    Breakfast

    "Hotel was fine Room was big and clean Breakfast was plentiful, just the food is cold, we mentioned this and the next day it was fixed, staff are great."

    Horun

    |

    July 24, 2022

  • 10

    Exceptional
    Staff 

    "All the staff was great and friendly.Food was excellenced."

    CHOK

    |

    May 10, 2022

  • 9.6

    Exceptional
    Breakfast

    "My favo spot in mataram With amazing rooms, cleaness and super buffet breakfest."

    Marian

    |

    April 20, 2022

Property ranking|Compared to 1,328 Lombok properties
See all rankings
Room comfort score
8.5/10
Cheapest price score
Value for money score
8.8/10
Cleanliness score
9/10
Better than
96
%
of Lombok properties
Better than
94
%
of Lombok properties
Better than
93
%
of Lombok properties
Better than
93
%
of Lombok properties
Overall rating:

8.7

Excellent
1,016 reviews
Cleanliness
8.9
Facilities
8.8
Location
8.7
Read all reviews >
What travelers say they love:
Large room, and decent facilities for a local hotel.
Cody from Singapore
Business traveler
More about Golden Palace Hotel Lombok

More about Golden Palace Hotel Lombok

Golden Palace Hotel Lombok

Take a dose of vitamin sea and revitalize your soul with a comfort stay at Golden Palace Hotel Lombok.
Take advantage of a wealth of unrivaled services and amenities at Golden Palace Hotel Lombok. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Lombok can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Golden Palace Hotel Lombok.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Golden Palace Hotel Lombok, where breakfast is provided free of charge. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Golden Palace Hotel Lombok which has a selection of halal options.
Once there, be sure to check out karaoke rooms and bar for some in-house nighttime fun. If you like to eat in the privacy of your room, Golden Palace Hotel Lombok can arrange to have groceries delivered to your doorstep. The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Throughout the day, you can enjoy the activities offered at Golden Palace Hotel Lombok. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, steam room, spa and sauna. The many offerings at Golden Palace Hotel Lombok ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Golden Palace Hotel Lombok gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Reasons to stay here

This hotel's facilities score higher than 95% of accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 95% of accommodations in the city.
This accommodation beats more than 96% of competition in the city on room comfort.

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Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Breakfast

25 mentions

Housekeeping

24 mentions

Food & Dining

17 mentions

Swimming Pool

5 mentions

Languages spoken

  • English
  • Arabic
  • Indonesian

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • Hot tub
  • Karaoke
  • Massage
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Breakfast [free]
  • Coffee shop
  • Grocery delivery
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Swimming pool [kids]

Access

  • Check-in/out [express]
  • Exterior corridor
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Complimentary drinking water
  • Desk
  • Mini bar
  • Phone
  • Shower
  • TV [flat screen]
Food and dining
Breakfast options
  • American
  • Asian
  • Halal
  • Vegetarian
Restaurants on site

Restaurant

  • Cuisine: American, Asian
  • Menu: Buffet, A-la-carte
Location
Jl.Sriwijaya No.38, Mataram, Mataram, Lombok, Indonesia, 83232
Excellent
Location

8.7

Airports

  • Lombok International Airport (LOP)
    25.0 km
  • Ngurah Rai International Airport (DPS)
    106.4 km

Hospital or clinic

  • Praktek Bidan Luh Wandi
    230 m

Shopping

  • Mataram Mall
    830 m

Convenience store

  • Alfamart
    580 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Senggigi Beach
    13.4 km
  • Gili Islands
    27.6 km
  • Gili Trawangan
    28.4 km
  • Selong Belanak Beach
    29.8 km
  • Mawun Beach
    35.7 km
  • Mount Rinjani
    42.1 km
  • Sendang Gile and Tiu Kelep Waterfall
    44.2 km

Nearby landmarks

  • Praktek Bidan Luh Wandi
    230 m
  • dr. Ida Bagus Jelantik
    230 m
  • Puskesmas Pembantu Cakra Barat
    370 m
  • Dr. I.N. Namayasa
    440 m
  • Apotek PRATIWI
    440 m
  • dr. Ketut Sura
    440 m
  • drg. Yuanita
    450 m
  • Lapangan Kompi Batalyon Infanteri 742
    560 m
  • Dokter Gigi Putu Darma Yanti
    570 m
  • Rs Panaraga
    570 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Smoking is only allowed in designated areas. Guests smoking elsewhere are responsible for all costs, damages, and liabilities caused by smoking.
  • A negative COVID-19 test no more than 2 days old must be presented upon check-in; otherwise check-in may be refused.
  • As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee300000 IDR
  • Distance from city center0.2 km
  • Travel time to airport (minutes)30

The property

  • Non-smoking rooms/floorsYES
  • Number of bars/lounges2
  • Number of floors10
  • Number of restaurants3
  • Number of rooms 198
  • Year property opened2014
  • Most recent renovation2015

Parking

  • Daily parking fee0 IDR

Reviews of Golden Palace Hotel Lombok from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.9
Facilities8.8
Location8.7
Room comfort and quality8.5
Service8.8
Value for money8.8
High score for Lombok
Rating
9+ Exceptional (224)
8-9 Excellent (72)
7-8 Very Good (119)
6-7 Good (27)
<6 Below Expectation (31)
Time of the year
Mar - May (114)
Jun - Aug (134)
Sep - Nov (99)
Dec - Feb (126)
All guests (884)
All room types
All languages

Show reviews that mention 

Showing 473 verified guest comments
12345
9.3
Exceptional
Alan from United States
Solo traveler
Deluxe King Non Smoking
Stayed 1 night in October 2015

An amazing hotel for the price”

Brand new just about a year old, superior decor, nicely appointed and comfortable rooms, bathrooms, immaculate, big pool, very attentive service, wonderful food.

I only wish I had booked two nights, I had only intended to stay in Mataram for 1 night and ended up booking the Golden Palace afterwards. I really can't find any faults in the service, appointment, look and feel of the rooms, the food was excellent, however different to my usual experience in Indonesia the portions were huge, I regret wasting some perfectly cooked food. Steamed white grouper, sate Balayak (Lombok style sate which comes accompanied by rice baked in a banana leaf and mahi mahi) everything was nicely presented and delicious. The included breakfast was nice, with many Indonesian and western options. Despite having a large and fairly deep pool the odd boomerang shape is not conducive to lap swim unless you do loops. Another unusual design feature is that the pool is only accessed through the lobby level restaurant (the same one where breakfast is served) which presents the problem of coming out dripping wet half naked through the restaurant surprising the diners. Internet is not particularly fast a general problem in the region. I really can't praise this property highly enough, it hits all the high notes at a price just not possible in the West. The roof top restaurant has amazing views as the hotel is reputed to be the highest building on Lombok (about 15 floors).

Reviewed October 18, 2015

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9.0
Exceptional
Karen from Australia
Group
Deluxe King Non Smoking
Stayed 1 night in September 2015

Excellent value, friendly & helpful staff”

The Hotel premises and our rooms were clean, the beds comfortable, showers hot, and staff were welcoming.

We thought our one night stay at the beginning of our trip was very good. After staying elsewhere in Lombok, at a similarly priced hotel, we have upgraded our assessment of the Golden Palace to excellent. The hotel was clean and well maintained, provided all the services it advertised, the staff were friendly and welcoming, and the value for money was good. We booked standard doubles - our beds were very comfortable, the room and bathroom were more than adequately sized and the showers hot. We would highly recommend staying here, and will be repeat guests ourselves should the opportunity arise.

Reviewed October 14, 2015

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9.6
Exceptional
Louise from Indonesia
Family with teens
Deluxe Twin Bed Non Smoking
Stayed 2 nights in March 2018

Modern and clean hotel with a good location ”

I was in Lombok for a friend's wedding party and chose Golden Palace due to its convenient location. The receptionist was helpful and informative and the hotel staffs were friendly and accommodating. The room was clean and pleasant. The hotel's wi-fi was fast enough. The gym on the second floor had fairly good equipment and limited hours of operation, but otherwise was sufficient. Overall, I enjoyed my stay at the hotel, would recommend this to other travelers.

Reviewed April 02, 2018

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10.0
Exceptional
Azharuddin from Singapore
Family with young children
Deluxe King Non Smoking
Stayed 4 nights in March 2020

Our Favourite Hotel In Mataram, Lombok”

Without fail, every year when we travel to Lombok, Golden Palace Hotel will always be our first choice. The breakfast, location of the hotel, room cleanliness, facilities, almost everything pleases us one family. Even my in-laws love it here. Will visit them again soon.

Reviewed May 30, 2020

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8.3
Excellent
Joachim from Germany
Couple
Deluxe King Non Smoking
Stayed 3 nights in September 2015

Nice hotel in good location”

Food, Facilities, Staff

The Golden Palace is more a business hotel than a holiday hotel. Nevertheless there are very nice facilities like swimming pool and gym. And the location is quite close to the Mataram mall which is the center of Mataram. We had a family dinner in the hotel restaurant and were really very impressed by the food quality at a very reasonable price. Bravo to that one. One negative point: The WiFi is really frustrating. Connection constantly drops and each time it is required to enter a almost 20 digit user name and password to reconnect.

Reviewed September 20, 2015

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10.0
Exceptional
Juliana from Hong Kong SAR, China
Couple
Deluxe King Non Smoking
Stayed 1 night in December 2015

A very high grade hotel in Mataram city”

good location, friendly staffs, clean room

we had a plasant stay at Golden palace hotel at Mataram city Lombok, sure will book again if we go Lombok on the future.

Reviewed December 18, 2015

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10.0
Exceptional
Anne from Germany
Family with young children
Deluxe Twin Bed Non Smoking
Stayed 1 night in September 2019

Nice hotel in central Mataram ”

Golden Palace is a nice business hotel in the centre of Mataram. It us sparkling clean, friendly staff and a very good AC. Our 2 kids could stay for free with us. We booked a twin room and ask to for joined bed. So we had plenty of space and didn't need an extra bed.

Reviewed September 16, 2019

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9.2
Exceptional
Monica from Austria
Solo traveler
Deluxe King Non Smoking
Stayed 1 night in April 2019

Very happy to discover this property ”

I have been to Lombok a few times now for business and leisure. I have always stayed in Senggigi, and need to travel 30 to 40 minutes to Mataram for business. What a pleasure it is to discover a really modern, clean, relatively classy, welcoming hotel in the middle of this yet developing city. I felt very safe as a solo lady traveller. Breakfast was 90% local, but the coffee is exceptional. There is not much within walking distance, but yes with a very inexpensive 10 minute taxi ride you can reach most of the malls, attractions, etc. Staying here for a night saved me at least 3 hours of travel time... and the incredibly low rates is only about 30% of the medium level hotels of Senggigi! No brainer to stay here next time...

Reviewed April 24, 2019

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9.3
Exceptional
Anas from Saudi Arabia
Couple
Deluxe King Non Smoking
Stayed 1 night in December 2015

Golden palace hotel is the best hotel in mataram ”

The staff. The cleaning . The breakfast too

My stay in the golden palace hotel was very fantastic I like this hotel coz the cleaning was perfect and the staff is very helpful and nice people I will stay again in this hotel when I come to mataram again

Reviewed December 31, 2015

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8.4
Excellent
Martin from Germany
Solo traveler
Deluxe King Non Smoking
Stayed 3 nights in May 2019

Good hotel, but mind the location”

The hotel is very nice, probably the best one in Mataram. It has a nice pool and bars, even roof-top (important if you like to sip a beer or cocktail - as the surrounding shops do not sell any alcohol :-( ). The personnell is very kind and helpful. Especially I like to name Andi from the reception! I had to book same trip to Bali, and he was very helpful in it. Almost like a travel agency he found both some driver and a speedboat ticket to Bali. The hotel is also near to the old mall, and not too far from the new mall in Mataram. Unless you have to do some business in Mataram I would not recommend to book there. It takes about 30 minutes to the airport, one hour to Sissy beach in the West (is the name correct?), 1,5 hours to the North of Lombok, and about 2 hours to Kuta. You don't want to waste your valuable holiday time sitting in taxis!

Reviewed May 31, 2019

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8.8
Excellent
Regawa from Indonesia
Business traveler
Deluxe King Non Smoking
Stayed 2 nights in March 2019

Central Location, Close to places, good facilities”

It's one of the modern hotels available in Mataram, the city center of lombok island. Location is central, very good, although not in walking distance to some of the city's restaurants or shopping places. Breakfast buffet had many options, with some local food or drinks. Tried the rooftop bar, awful cocktail. Please save yourself by not ordering any of the liquor there. Swimming pool at the back of the building, and because the building is weird in shape, so does the swimming pool. Overall a good stay, comfortable rooms and good facilities, and the central location is a plus to get around (although you would need a transport)

Reviewed May 06, 2019

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9.3
Exceptional
Arni from Malaysia
Family with young children
Deluxe King Non Smoking
Stayed 4 nights in July 2015

Best hotel in Lombok”

The friendly staff, the modern and update facilities of the hotel, the spa

We had the great 4 nights stay at the hotel. The staff were friendly and eager to recommend us what to do and see in Lombok. The hotel is very near to the local market; a good place to hunt for some local 'kuih' for breakfast for a change, besides the good spread of food available at the coffeehouse, a convenience shop is nearby and easy for access to major roads in Mataram. The lady masseur was very good..highly recommended for traditional massage therapy.

Reviewed August 03, 2015

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7.2
Very good
Vincent from Indonesia
Couple
Deluxe King Non Smoking
Stayed 3 nights in February 2019

Good hotel in the centre of Mataram city close to the shopping malls”

Nice hotel when staying in Mataram. One of the tallest buildings in the city, too bad you can't take any good pictures from the rooftop bar since the view is obstructed by thick plexiglass or glass. The restaurant has a large choice of meals however the indonesian dishes are allot better quality compared to the western dishes. Breakfast buffet is nice with a wide variety but doesn't offer allot of western food. The room was spacious and the bed was comfortable. The wifi signal wasn't that strong but good enough to browse and stream. Some of the furniture pieces could use a new paint job. This hotel is close to Epicentrum mall (newest and biggest mall) and Mataram mall (old shopping mall) both good for shopping, however Epicentrum mall offers allot more choice in stores/restaurants and has a movie theatre whilst Mataram mall is cheaper and has a billiard table centre. Stayed at golden palace hotel for 3 nights and would recommend this for couples looking to stay a few night.

Reviewed February 26, 2019

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10.0
Exceptional
HERLINA from Indonesia
Family with young children
Deluxe King Non Smoking
Stayed 1 night in July 2016

Clean room, good food and very nice staff. Don't miss to spend the night at their rooftop cafe. We will stay at Golden Palace if we travel to Mataram again!”

Clean room, good food and very nice staff. Don't miss to spend the night at their rooftop cafe. We will stay at Golden Palace if we travel to Mataram again!

Reviewed July 25, 2016

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10.0
Exceptional
Brenton from Australia
Solo traveler
Deluxe King Non Smoking
Stayed 1 night in February 2020

Very professional,warm and friendly welcome”

Staff always polite and willing to do their best to make your stay as comfortable and as pleasant. Extremely clean,spacious and comfortable room. Fantastic facilities and wonderful breakfast with great variety. I would highly recommending during your visit to Mataram Lombok.

Reviewed February 13, 2020

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9.7
Exceptional
Juliana from Hong Kong SAR, China
Couple
Suite King Non Smoking
Stayed 4 nights in December 2015

A very High grade Hotel in Mataram city”

clean room, friendly staffs, good location

we had a plasant stay at Golden palace hotel,sure will stay again if we go Lombok again

Reviewed December 17, 2015

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9.6
Exceptional
Fiona from Australia
Business traveler
Deluxe Double Room
Stayed 5 nights in November 2017

Best hotel in Mataram”

This was my 3rd time I have stayed at the golden Palace and will definitely come back.the staff are amazing very friendly and nothing is too much trouble. Breakfast buffet is great as is the huge selection from the menu. I enjoyed a cocktail or wine with my dinner under the stars on the rooftop garden. It is perfect.

Reviewed November 19, 2017

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9.2
Exceptional
Rafat from United Kingdom
Family with teens
Deluxe King Non Smoking
Stayed 12 nights in September 2019

Exceptional”

I have enjoy my stay at the Golden palace, staff were extremely friendly always willing to help. one young staff "OGY" made a such good impression very warm and welcoming towards our family. well maintain Hotel.

Reviewed October 01, 2019

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9.2
Exceptional
jihye from South Korea
Family with young children
Deluxe King Non Smoking
Stayed 13 nights in December 2016

Very clean and new, friendly staff”

As it is still new, the room and all the facilities were very clean. The room size was generous. Being located in the city, this hotel is not really for leisure but we had no issues with having a great time with 11 months old baby. Close to the Mataram mall and Epicentrum shopping centre.

Reviewed January 24, 2017

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9.0
Exceptional
sunny from Malaysia
Group
Deluxe King Non Smoking
Stayed 2 nights in January 2015

Nice, new, clean, comfortable , friendly staff ”

Food, room, friendly staff

Holiday with a Fren , this is really a good choice hotel at Mataram Lombok , clean room, good food, friendly staff , the good choice in town

Reviewed January 26, 2015

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