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Genio Hotel Manado
Superior Twin, Genio Hotel Manado in Manado
a large room with a large tub and a large window, Genio Hotel Manado in Manado
a living room filled with lots of furniture, Genio Hotel Manado in Manado
Ballroom, Genio Hotel Manado in Manado
a white toilet sitting next to a shower in a bathroom, Genio Hotel Manado in Manado
a white toilet sitting next to a shower in a bathroom, Genio Hotel Manado in Manado

Removed from saved list

7.9

Very good

290 reviews

290 reviews

Housekeeping11
Food & Dining1
24-hour front desk1
See map

8

Excellent

Location rating score

Excellent location - 630 meters from city center
Parking
FREE
Popular landmarks
Kienteng Ban Hian Kong 170 m
Museum Negeri Propinsi Sulawesi Utara 520 m
Soekarno Bridge 1.3 km
Manado Souvenir 3.7 km
Jesus Blesses 6.1 km
Malalayang Beach 6.6 km
Water Park Griya Paniki Indah Manado 7.9 km
Tunan Waterfall 17.0 km
Bunaken National Park 17.6 km
Nearby landmarks
SUNGAI DAS TONDANO 130 m
Kienteng Ban Hian Kong 170 m
KLINIK PINAESAAN 190 m
KANTOR BALAI KESEHATAN MATA MASYARAKAT PROV. SULUT 240 m
PUSKESMAS WAWONASA 240 m
Apotek Tri Farma 320 m
Sintesa Peninsula Hotel 410 m
Ban Hin Kiong Temple 500 m
Kirana 510 m
Museum Negeri Propinsi Sulawesi Utara 520 m

Genio Hotel Manado

Jl. Sugiono No. 21 Wenang, Wenang, Manado, Indonesia, 95122 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Wenang part of Manado, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Bunaken National Park. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

190 meters to Kienteng Ban Hian Kong

Check-in [24-hour]

Free Wi-Fi in all rooms!

Daily housekeeping

Daily housekeeping

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Contactless check-in/out

Restaurants

Room service [24-hour]

Coffee shop

Your dates are popular among travelersUsers are booking a place in Manado every 5 minutes on Agoda.com
Value for money8.3
Distance to city center1 km
Location rating8.0
Nearest airportSam Ratulangi International Airport (MDC)
Distance to airport10.2 km

Rooms available at Genio Hotel Manado

Deluxe Double Room
...
  • Room size: 26 m²/280 ft²
  • Sea view
  • 1 queen bed
Enter dates to see prices
Superior Twin
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
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Superior Double
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe King
...
  • Room size: 33 m²/355 ft²
  • Partial ocean view
  • 1 king bed
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Room Assigned on Arrival
...
  • Shower
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Twin Apartment
...
    Enter dates to see prices
    Bungalow
    ...
      Enter dates to see prices
      Quad Studio Room
      ...
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        Triple Room
        ...
          Enter dates to see prices
          Triple Economy Room
          ...
            Enter dates to see prices

            Frequently asked questions

            What time is check-in and check-out at Genio Hotel Manado?

            Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to Genio Hotel Manado?

            For those who wish to drive their own cars, Genio Hotel Manado has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Manado with private transportation, the hotel can arrange both taxis or car rental.

            Is breakfast offered at Genio Hotel Manado?

            Start your mornings right, with the continental and buffet breakfast options offered at Genio Hotel Manado. Adults can enjoy breakfast offered with an additional charge of 71429 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

            What are my dining options at Genio Hotel Manado?

            Genio Hotel Manado features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

            What is the smoking policy at Genio Hotel Manado?

            Genio Hotel Manado does not permit smoking in any of its rooms, but allows smoking in designated areas.

            What restaurants are nearby Genio Hotel Manado?

            Restaurants including Tuna House, Rumah Kopi and WaHaHa Restaurant are popular in Genio Hotel Manado’s neighborhood which is known as Wenang.

            What popular shopping places are close to Genio Hotel Manado?

            Shopping options in Genio Hotel Manado’s Wenang neighborhood include Manado Souvenir, Manado Town Square Shopping Mall and Manado Mega Mall.

            What are popular attractions near Genio Hotel Manado?

            Guests at Genio Hotel Manado can easily visit Museum Negeri Propinsi Sulawesi Utara, Boulevard and Ban Hin Kiong Temple located in the Wenang area.

            See map

            Explore the neighborhood

            What people love about Genio Hotel Manado

            • 10

              Exceptional
              Staff 

              "Clean and affordable, staff really helpfull"

              Taruli

              |

              January 2, 2023

            • 8.4

              Excellent
              Cleanliness

              "Clean and good place to stay."

              Audrey

              |

              October 27, 2020

            • 7.2

              Very good
              Location

              "The location is very strategic, has enough parking space."

              Franky

              |

              February 8, 2020

            Property ranking|Compared to 201 Manado properties
            See all rankings
            Cheapest price score
            Value for money score
            8.3/10
            Cleanliness score
            8.2/10
            Couples review score
            8.6/10
            Better than
            82
            %
            of Manado properties
            Better than
            81
            %
            of Manado properties
            Better than
            81
            %
            of Manado properties
            Better than
            81
            %
            of Manado properties
            Overall rating:

            7.9

            Very good
            290 reviews
            Cleanliness
            8.2
            Facilities
            7.5
            Location
            8.0
            Read all reviews >
            What travelers say they love:
            Good hotel.
            James from Indonesia
            Group
            More about Genio Hotel Manado

            More about Genio Hotel Manado

            Genio Hotel Manado

            When you are looking for comfortable and convenient accommodations in Manado, make Genio Hotel Manado your home away from home. A stay at Genio Hotel Manado ensures an easy access to the lively city and all of its wonders.
            The superior services and facilities offered at Genio Hotel Manado will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Manado can be assisted with taxi and car hire services available. Parking is provided free of charge for guests.
            You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Genio Hotel Manado. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
            The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
            Guests are guaranteed a comfortable stay while at Genio Hotel Manado. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms.
            You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


            Dining and things to do

            Wake up with no worries at Genio Hotel Manado, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Genio Hotel Manado which has a selection of halal options.
            Once there, be sure to check out bar for some in-house nighttime fun.


            Around the property

            While in Manado, take some time to venture outside of Genio Hotel Manado. You're sure to want to visit Jesus Blesses located 6.0 km away, among the most sought-after photographs for anyone visiting Manado. Sometimes the best vacation days are spent doing nothing. With Malalayang Beach located 6.9 km away, you can turn a sunny day into a perfect chill out with sand and surf.


            Reasons to stay here

            Spend less here on rooms than you would at 82% of other accommodations in the city.
            Verified reviews score this hotel higher than 81% of accommodations in the city on value for money.
            Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 81% of other options in the city.

            Show less

            Amenities and facilities

            Very good
            Facilities

            7.5

            Most talked about facilities

            Breakfast

            10 mentions

            Housekeeping

            6 mentions

            Internet

            5 mentions

            Food & Dining

            4 mentions

            Languages spoken
            • English
            • Indonesian
            Accessibility
            • Wheelchair accessible
            Internet access
            • Free Wi-Fi in all rooms!
            • Internet services
            • Wi-Fi in public areas
            Things to do, ways to relax
            • Tours
            Cleanliness and safety
            • Anti-viral cleaning products
            • Body thermometer
            • Cashless payment service
            • Daily disinfection in all rooms
            • Daily disinfection in common areas
            • Face coverings on staff
            • First aid kit
            • Free face masks
            • Hand sanitizer
            • Hot water linen and laundry washing
            • Individually-wrapped food options
            • Physical distancing of at least 1 meter
            • Protective screens in common areas
            • Safe dining setup
            • Sanitized kitchen and tableware items
            • Staff trained in safety protocol
            • Sterilizing equipment
            • Temperature check for guests and staff
            Dining, drinking, and snacking
            • Bar
            • Coffee shop
            • Kitchen
            • Restaurant [halal]
            • Restaurants
            • Room service [24-hour]
            Services and conveniences
            • Air conditioning in public area
            • Concierge
            • Contactless check-in/out
            • Convenience store
            • Daily housekeeping
            • Doorman
            • Dry cleaning
            • Elevator
            • Facilities for disabled guests
            • Laundry service
            • Luggage storage
            • Meeting/banquet facilities
            • Safety deposit boxes
            • Smoke-free property
            • Smoking area
            • Terrace
            Access
            • CCTV in common areas
            • CCTV outside property
            • Check-in [24-hour]
            • Fire extinguisher
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            • Safety/security feature
            • Security [24-hour]
            • Smoke alarms
            • Soundproof rooms
            Getting around
            • Car park [free of charge]
            • Car park [nearby]
            • Car park [on-site]
            • Rental car
            • Taxi service
            • Valet parking
            Available in all rooms
            • Air conditioning
            • Coffee/tea maker
            • Daily housekeeping
            • Desk
            • Fire extinguisher
            • Free bottled water
            • Hair dryer
            • In-room safe box
            • Mini bar
            • Non-smoking
            • Private bathroom
            • Refrigerator
            • Satellite/cable channels
            • Shower
            • Slippers
            • Smoke detector
            • Sofa
            • Soundproofing
            • Telephone
            • Toiletries
            • Towels
            • Wi-Fi [free]
            • Wooden/parqueted flooring

            Food and dining

            Breakfast options
            • Asian
            • Continental
            Restaurants on site
            Restaurant
            • Cuisine: Asian, Indonesian
            • Menu: Buffet

            Location

            Jl. Sugiono No. 21 Wenang, Wenang, Manado, Indonesia, 95122
            Very good
            Location

            8

            Airports
            • Sam Ratulangi International Airport (MDC)
              10.2 km
            Public transportation
            • Malalayang Bus Station
              6.9 km
            Hospital or clinic
            • KLINIK PINAESAAN
              190 m
            Shopping
            • Manado Souvenir
              3.7 km
            Cash withdrawal
            • ATM
              190 m

            What's nearby

            Popular landmarks
            • Kienteng Ban Hian Kong
              170 m
            • Museum Negeri Propinsi Sulawesi Utara
              520 m
            • Soekarno Bridge
              1.3 km
            • Manado Souvenir
              3.7 km
            • Jesus Blesses
              6.1 km
            • Malalayang Beach
              6.6 km
            • Water Park Griya Paniki Indah Manado
              7.9 km
            • Tunan Waterfall
              17.0 km
            • Bunaken National Park
              17.6 km
            Nearby landmarks
            • SUNGAI DAS TONDANO
              130 m
            • Kienteng Ban Hian Kong
              170 m
            • KLINIK PINAESAAN
              190 m
            • KANTOR BALAI KESEHATAN MATA MASYARAKAT PROV. SULUT
              240 m
            • PUSKESMAS WAWONASA
              240 m
            • Apotek Tri Farma
              320 m
            • Sintesa Peninsula Hotel
              410 m
            • Ban Hin Kiong Temple
              500 m
            • Kirana
              510 m
            • Museum Negeri Propinsi Sulawesi Utara
              520 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.

            Property policies

            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Infant 0-2 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib may be requested directly from the property.
            Children 3-12 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 13 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking more than 5 rooms, different policies and additional supplements may apply.

            Some helpful facts

            Check-in/Check-out
            • Check-in from14:00
            • Check-out from12:00
            • Check-out until12:00
            Getting around
            • Distance from city center1 km
            • Travel time to airport (minutes)33
            Extras
            • Breakfast charge (unless included in room price)71429 IDR
            The property
            • Non-smoking rooms/floorsYes
            • Number of floors8
            • Number of restaurants1
            • Number of rooms 75
            • Room voltage220
            • Year property opened2015

            Reviews of Genio Hotel Manado from real guests

            Provided by verified guests of Agoda
            7.9
            /
            10
            Cleanliness8.2
            Facilities7.5
            Location8.0
            Service8.1
            Value for money8.3
            High score for Manado
            Rating
            9+ Exceptional (44)
            8-9 Excellent (14)
            7-8 Very Good (17)
            6-7 Good (13)
            <6 Below Expectation (30)
            Time of the year
            Mar - May (19)
            Jun - Aug (21)
            Sep - Nov (25)
            Dec - Feb (53)
            All guests (290)
            All room types
            All languages

            Show reviews that mention 

            Showing 118 verified guest comments
            12345
            10.0
            Exceptional
            IMEE from Indonesia
            Family with young children
            Superior Double
            Stayed 1 night in February 2022

            genio hotel”

            very good in everything

            Reviewed February 26, 2022

            See room deals

            Dear Imee, Thank you for taking the time to share your comments from your stay with us. We're so happy to hear you enjoyed your time with us. Thank you for choosing to stay with us. It is our pleasure to serve you. Sincerely, Jose Wawondatu

            Responded June 30, 2022
            Genio Hotel Manado
            9.2
            Exceptional
            Vincent from France
            Solo traveler
            Superior Double
            Stayed 1 night in February 2019

            Exceptional”

            Nice, clean and good value.

            Reviewed March 11, 2019

            See room deals

            Dear Vincent, Thank you for taking the time to share your comments from your stay with us. We're so happy to hear you enjoyed your time with us. Thank you for choosing to stay with us. It is our pleasure to serve you. Sincerely, Jose Wawondatu

            Responded April 11, 2019
            Genio Hotel Manado
            8.0
            Excellent
            Melanie from United States
            Family with young children
            Superior Double
            Stayed 3 nights in August 2019

            Clean, excellent service, friendly staff. ”

            Pros- worth the money for room and services provided. Cons- no cons Stood out for me- new guest was very noisy when arriving to the room next to us, we called the front desk and they took care of it right away. Thank you for the awesome customer service and care.

            Reviewed August 30, 2019

            See room deals

            Dear Melanie, Thank you for taking the time to share your comments from your stay with us. We're so happy to hear you enjoyed your time with us. Thank you for choosing to stay with us. However I apologize nor the noise that disturbed you. It is our pleasure to serve you. Sincerely, Jose Wawondatu GM

            Responded December 17, 2019
            Genio Hotel Manado
            8.4
            Excellent
            Audrey from Indonesia
            Business traveler
            Superior Double
            Stayed 1 night in March 2020

            Good”

            Clean and good place to stay..

            Reviewed October 27, 2020

            See room deals

            Dear Audrey, Thank you for taking the time to share your comments from your stay with us. We're so happy to hear you enjoyed your time with us. Thank you for choosing to stay with us. We look forward to your return. Sincerely, Jose Wawondatu GM

            Responded December 31, 2020
            Genio Hotel Manado
            7.6
            Very good
            Yosua from Indonesia
            Business traveler
            Superior Twin
            Stayed 3 nights in August 2019

            Nice Room”

            I booked a Superior Room in this hotel. I think the room is nice and clean. Food is average for 3-star hotel.

            Reviewed August 21, 2019

            See room deals

            Dear Yosua, Thank you for sharing such wonderful feedback from your recent stay. It is truly delightful to read that you enjoyed your time here with us We look forward to your return. It is our pleasure to serve you Sincerely, Jose Wawondatu GM

            Responded December 17, 2019
            Genio Hotel Manado
            7.2
            Very good
            Franky from Indonesia
            Business traveler
            Superior Twin
            Stayed 1 night in February 2020

            Satisfactory”

            The location is very strategic, has enough parking space. Very kind and helpful staff and the facilities are quite good. It's just hoped they provide more variety of breakfast.

            Reviewed February 08, 2020

            See room deals

            Dear Franky, Thank you for taking the time to share your comments from your stay with us. We're so happy to hear you enjoyed your time with us. Thank you for choosing to stay with us. We look forward to your return. Regards, Jose Wawondatu GM

            Responded February 25, 2020
            Genio Hotel Manado
            7.2
            Very good
            Anissa from Indonesia
            Solo traveler
            Superior Double
            Stayed 1 night in April 2019

            overall ok”

            price is good. room is quite spacious and clean. the location is also in the centre of city.

            Reviewed August 16, 2019

            See room deals

            Dear Anissa, Thank you for sharing such wonderful feedback from your recent stay. It is truly delightful to read that you enjoyed your time here with us We look forward to your return. It is our pleasure to serve you. Sincerely, Jose Wawondatu GM

            Responded December 17, 2019
            Genio Hotel Manado
            7.2
            Very good
            Johannes from Indonesia
            Business traveler
            Superior Double
            Stayed 2 nights in November 2019

            This is my 4th time staying in this hotel”

            Please have breakfast menu enriched and room service menu well managed

            Reviewed November 23, 2019

            See room deals

            Dear Johannes, Thank you for sharing your feedback from your recent stay. We will look to review our breakfast and make some changes as well as room service menu be more attractive and delicious. Thank you for staying with us, looking forward to your return. Regards, Jose Wawondatu GM

            Responded December 17, 2019
            Genio Hotel Manado
            5.6
            Gita from Indonesia
            Business traveler
            Superior Twin
            Stayed 2 nights in February 2019

            An adequate hotel”

            For one-night-stay traveler, the hotel was quite enough. My friend who stayed there was pretty disturbed by the angkot, they turned quite loud music until late night. The menu for breakfast need improvements, hardly any protein and very limited variety. The room was quite spacious and clean.

            Reviewed February 18, 2019

            See room deals

            Dear Gita, Thank you for taking the time to share your comments from your stay with us. We're so happy to hear you enjoyed our spacious and clean room. However we apologize that your stay was disturbed by loud angkot loud music we will forward your complain to police department to control such that occurrence. Thank you for choosing to stay with us. We look forward to your return. Sincerely, Jose Wawondatu

            Responded April 11, 2019
            Genio Hotel Manado
            6.0
            Roger from Australia
            Couple
            Superior Double
            Stayed 2 nights in July 2021

            Good room”

            Very good bed, tv, shower, breakfast but wifi very slow or stopped.

            Reviewed July 16, 2021

            See room deals

            Dear Roger, Thank you for taking the time to share your comments from your stay with us. We're so happy to hear you enjoyed your time with us. Thank you for choosing to stay with us. We look forward to your return. Sincerely, Jose Wawondatu

            Responded January 17, 2022
            Genio Hotel Manado
            5.6
            Jon from Indonesia
            Solo traveler
            Superior Double
            Stayed 1 night in December 2018

            Breakfast price increase”

            Room nice,shower good with hot and cold water, you can pay for your breakfast about 50K Rupiah around US$ 3,5 per person, my last visit was much cheaper for a breakfast.

            Reviewed January 01, 2019

            See room deals

            Hi Jon, We appreciate you taking the time to share your experience with us. We are delighted to read you like our nice, clean and spacious room. Yes we have increase our breakfast about 1 year ago. Now our breakfast have 3 main dishes, simple salad, soup, fruits, bread, coffee, tea and juice. We look forward to welcoming you back. It is our pleasure to serve you. Sincerely Jose Wawondatu

            Responded January 07, 2019
            Genio Hotel Manado
            5.6
            Roberto from Philippines
            Business traveler
            Superior Twin
            Stayed 4 nights in December 2019

            The towels are colorful”

            The bath towels provided, instead of white, is almost gray. Also, the towels' edges are torn.

            Reviewed December 07, 2019

            See room deals

            Dear Roberto, We appreciate you taking the time to share your experience with us. I apologize for the problems that you encountered during your last stay. We have replace old towel with new starting this year. Thank you for staying with us. It is our pleasure to serve you. Sincerely, Jose Wawondatu GM

            Responded February 25, 2020
            Genio Hotel Manado
            3.6
            Edy from Indonesia
            Business traveler
            Superior Twin
            Stayed 2 nights in July 2019

            Very bad customer service”

            I have bought some satay for my family, but can’t get some room on hotel freezer They told me that their freezer dont have enough space, and their big freezer is for halal food only I know that, but this food was packed safely with plastic bag Finally on July 26 at the midnight, I decide to leave Genio hotel and book for another hotel, you can see my next booking at Agoda, Quality Manado, very good services Never go back to Genio hotel anymore

            Reviewed July 29, 2019

            See room deals

            Dear Edy, Thank you for your feedback. It is true that for the healthy and hygiene purpose we cannot blend hotel and guest personal food together. I apologize for inconvenience. Hope to serve you again next time. Regards, Jose Wawondatu GM

            Responded December 17, 2019
            Genio Hotel Manado
            3.6
            wes from Canada
            Couple
            Deluxe King
            Stayed 2 nights in February 2020

            Acceptable”

            Unhelpful staff and bad breakfast

            Reviewed February 19, 2020

            See room deals

            Dear Wes, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made to make it better. Thank you for staying with us. Regards, Jose Wawondatu GM

            Responded February 25, 2020
            Genio Hotel Manado
            2.0
            EFFENDI from Indonesia
            Business traveler
            Superior Double
            Stayed 1 night in October 2019

            Smelly Bedroom and Lazy Staff”

            Room has stinky smell at Floor 7. Front desk staff but promised to changed but nothing happened and kept saying fully-booked. Too lazy to change the room for us. Very bad breakfast food taste and selections.

            Reviewed October 26, 2019

            See room deals

            Dear Effendi, We appreciate and thank you for taking the time and sharing your comments from your stay. Please accept our sincerest apology for any trouble or inconvenience we have caused you. We already fixed the smell and making very tasty breakfast with various selection. Thank you for staying with Genio hotel Manado. Hope to serve you again next time. Regards, Jose Wawondatu GM

            Responded December 17, 2019
            Genio Hotel Manado
            9.2
            Exceptional
            David from United Kingdom
            Solo traveler
            Superior Double
            Stayed 1 night in November 2017

            Good room and good service”

            I needed a room for a night in Manando while changing planes on a diving holiday, and I ended up staying three nights. The room was ideal for me: good wifi, room safe, nicely furnished and perfectly clean. During my stay the staff were attentive and efficient. After I left I realised that stupidly I had left a small and slightly valuable possession behind in the room. I emailed a couple of days later when I realised what had happened and they told me that it had been found and arranged for me to be reunited with it. I was totally impressed with the honesty of the housekeeping staff in recovering it and the efficiency and helpfulness of the front office in helping me to get it back. This would be exceptional service anywhere.

            Reviewed December 13, 2017

            See room deals

            Dear David, Thank you for sharing such wonderful feedback from your recent stay. It is truly delightful to read that you enjoyed your time here with us. We look forward to your return. It is our pleasure to serve you. Sincerely, Jose Wawondatu

            Responded May 09, 2018
            Genio Hotel Manado
            6.8
            Good
            Eric from Indonesia
            Solo traveler
            Deluxe King
            Stayed 4 nights in July 2018

            Usually no hot water ”

            It’s one of them hotels wher you need to shower at odd times to try get some hot water. During my 4 days I had 2 hot showers. Once at arrival time 3pm and leaving morning 4am. If showering at usual morning and evening times there was never any hot water left. Room was fine just unprofessional finishes such as paint and curtains that don’t block light entering the room. Staff were pretty average but polite. Location not so great but only 10min car ride away to city center. Food was very average, not so great in other words. Sleeping amenities were fine. Overall, price was cheap, and room was clean. Overall score for all things 6.5/10

            Reviewed July 20, 2018

            See room deals

            Dear Eric, Thank you for taking the time to share your comments from your stay with us. We're so happy to hear you like our clean room, fine amenities and polite staff I'm apologize about problems you have encounter with hot water. We have fixed the hot water problem since than. Thank you for choosing to stay with us. We look forward to your return. Sincerely, Jose Wawondatu

            Responded January 07, 2019
            Genio Hotel Manado
            8.4
            Excellent
            Frank from Belgium
            Solo traveler
            Superior Double
            Stayed 2 nights in November 2017

            Perfect hotel”

            Good hotel. Location is fine if you are going to Bunaken. Visitingen the boule hard malls is a good walk. Staff is friendly and helpfull. Wifi is a bit slow. Breakfasts is good, Indonesian style, but they also have toast & jam. I loved their fresh sambal. Taxi from the airport was 100 000 IDR.

            Reviewed November 30, 2017

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            Dear Frank, We are so delighted to read you had a great experience with us. Thank you for choosing to stay with us. It is truly our pleasure to serve you. Sincerely, Jose Wawondatu

            Responded May 09, 2018
            Genio Hotel Manado
            8.0
            Excellent
            Nurkholis from Indonesia
            Solo traveler
            Superior Double
            Stayed 2 nights in September 2017

            Spacious Room”

            Very spacious room, clean and comfortable. Most people still don't know this hotel, since previously it was named something else. Very close to the chinese temple and traditional market.

            Reviewed October 25, 2017

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            Dear Nurkholis, Thank you so much for your positve feedback. We are glad to learn that your expectations were met. We look forward to welcoming you back again soon. Sincerely, Jose Wawondatu

            Responded May 09, 2018
            Genio Hotel Manado
            6.8
            Good
            Jon from Indonesia
            Solo traveler
            Superior Double
            Stayed 1 night in January 2017

            Bigger room and Nice”

            Room are bigger then other low cost hotel room. AC is cool. Breakfast is limited choice..you can order food via "go food" if you don't want to it from restaurant. You can walk about 15 minutes to "Pasar 45" that is traditional food and environment, if you want to go to the mall, you can take Angkot/traditional Indonesia transport or taxi. Overall room is nice and wifi is fast too.Will come back here sometimes

            Reviewed July 10, 2017

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            Dear Jon, Welcome Back. We appreciate you taking the time to share your experience with us. We are delighted to read you enjoyed your overall stay with us. We look forward to welcoming you back. It is our pleasure to serve you. Sincerely, Jose Wawondatu

            Responded September 13, 2017
            Genio Hotel Manado
            12345
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