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Galaxy Hotel
Galaxy Hotel
Galaxy Hotel
Galaxy Hotel
Galaxy Hotel

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6.7

Good

75 reviews

75 reviews

See map

7.4

Very good

Location rating score

Very good location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Monkasel (Submarine Monument)

190 m

Taman Lansia

200 m

Circle K

490 m

Prima Buah

520 m

Taman Lalu Lintas

540 m

Popular landmarks
Tunjungan Plaza

1.4 km

Bungkul Park

2.4 km

Suramadu National Bridge

2.8 km

Surabaya's Zoo

3.0 km

Tugu Pahlawan

3.2 km

Closest landmarks
Embassy of Japan

400 m

The Emdee Skin Clinic

400 m

Siloam Hospitals Surabaya

420 m

Elizabeth Medical Centre

540 m

Indonesian Cancer Museum

610 m

Galaxy Hotel

10 Biliton, Surabaya Center, Surabaya, Indonesia, 60281 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. As an added bonus, massage is provided on-site to conveniently serve your needs.

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Highlights

Located in heart of Surabaya

Front desk [24-hour]

830 meters to public transportation

Inside city center

180 meters to Monkasel (Submarine Monument)

Facilities

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Room service [24-hour]

Coffee shop

Laundry service

Room service

Your dates are popular among travelersUsers are booking a place in Surabaya every 1 minutes on Agoda.com
Value for money6.9
Location rating7.4
Nearest airportJuanda International Airport (SUB)
Distance to airport12.5 km

Rooms available at Galaxy Hotel

Deluxe Twin Room for 3 People
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
Enter dates to see prices
Standard
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Deluxe Twin Room for 4 People
...
    Enter dates to see prices
    Double Deluxe
    ...
      Enter dates to see prices
      Twin/Double room - De Luxe
      ...
        Enter dates to see prices
        Room Assigned on Arrival
        ...
          Enter dates to see prices

          Frequently asked questions

          What time is check-in and check-out at Galaxy Hotel?

          Check-in is from 01:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Galaxy Hotel?

          For those who wish to drive their own cars, Galaxy Hotel has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease.

          What is the smoking policy at Galaxy Hotel?

          Galaxy Hotel does permit smoking in some areas and is not 100% smoke-free.

          What is the closest train, metro, or bus station to Galaxy Hotel?

          The closest train, metro, or bus station is Gubeng Train Station, 820 m away from Galaxy Hotel.

          What restaurants are nearby Galaxy Hotel?

          Galaxy Hotel’s neighborhood is Surabaya Center which includes popular restaurants such as Larazeta, Seventeen Skyview Resto & Lounge and Restoran Kuningan International.

          What popular shopping places are close to Galaxy Hotel?

          Located in the Surabaya Center area, Galaxy Hotel is close to great shopping choices like Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

          What are popular attractions near Galaxy Hotel?

          Galaxy Hotel’s location in the Surabaya Center neighborhood makes it close to famous attractions including Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

          Show more questions
          See map

          Explore the neighborhood

          What people love about Galaxy Hotel

          • 10

            Exceptional

            "Very recommended hotel."

            Vijayanti

            |

            May 6, 2019

          • 10

            Exceptional
            Cleanliness

            "Spacious room, clean, friendly staff, overall great experience."

            Vijayanti

            |

            May 6, 2019

          • 10

            Exceptional

            "I will stay in here again if i go to Surabaya."

            Vijayanti

            |

            May 6, 2019

          Overall rating:

          6.7

          Good
          75 reviews
          Cleanliness
          6.7
          Facilities
          6.1
          Location
          7.4
          Read all reviews >
          More about Galaxy Hotel

          More about Galaxy Hotel

          Galaxy Hotel

          Galaxy Hotel is the perfect choice for travelers who want to take in the sights and sounds of Surabaya. Experience an urban escape in Surabaya with a stay at Galaxy Hotel, with its exceptional location right in the city center.
          Galaxy Hotel offers numerous on-site facilities to satisfy even the most discerning guest. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy free parking right at the hotel. Front desk service is provided at the hotel including luggage storage.
          Packing light is possible at Galaxy Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
          Enjoy the services offered at Galaxy Hotel from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. Some rooms at Galaxy Hotel even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
          In some select rooms, you can find bottled water and mini bar at your disposal.


          Dining and things to do

          Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel.
          Galaxy Hotel offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the massage, located right at the hotel.


          Around the property

          Galaxy Hotel is the perfect spot to explore Surabaya's fascinating cultural sights and attractions. Never forget your time in Surabaya with a special gift or trinket from Tunjungan Plaza just 1.4 km away.


          Reasons to stay here

          Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 87% of the city's other accommodations.
          Guests who stayed here really appreciated the room comfort, scoring it higher than 87% of accommodations in the city.

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          Amenities and facilities
          Good
          Facilities

          6.1

          Most talked about facilities

          Housekeeping

          8 mentions

          Breakfast

          5 mentions

          Internet

          1 mention

          Taxi

          1 mention

          Languages spoken

          • Indonesian

          Internet access

          • Free Wi-Fi in all rooms!
          • Wi-Fi in public areas

          Things to do, ways to relax

          • Garden
          • Massage

          Dining, drinking, and snacking

          • Coffee shop
          • Room service [24-hour]

          Services and conveniences

          • Daily housekeeping
          • Dry cleaning
          • Elevator
          • Laundry service
          • Luggage storage
          • Smoking area

          For the kids

          • Family room

          Access

          • Front desk [24-hour]
          • Pets allowed

          Getting around

          • Car park [free of charge]
          • Valet parking
          Location
          10 Biliton, Surabaya Center, Surabaya, Indonesia, 60281
          Very good
          Location

          7.4

          Airports

          • Juanda International Airport (SUB)
            12.5 km
          • Abdul Rachman Saleh Airport (MLG)
            74.0 km

          Public transportation

          • Gubeng Train Station
            830 m
          • Ngagel
            1.7 km

          Hospital or clinic

          • The Emdee Skin Clinic
            400 m

          Shopping

          • Tunjungan Plaza
            1.4 km

          Convenience store

          • Indomaret
            1.6 km

          Cash withdrawal

          • ATM
            170 m
          What's nearby

          Popular landmarks

          • Monkasel (Submarine Monument)
            190 m
          • Tunjungan Plaza
            1.4 km
          • Bungkul Park
            2.4 km
          • Suramadu National Bridge
            2.8 km
          • Surabaya's Zoo
            3.0 km
          • Tugu Pahlawan
            3.2 km
          • Surabaya Town Square
            3.3 km
          • Sampoerna Museum
            5.0 km
          • Pakuwon Food Festival
            5.7 km
          • Masjid Nasional Al Akbar Surabaya
            8.1 km

          Nearby landmarks

          • Monkasel (Submarine Monument)
            190 m
          • Taman Lansia
            200 m
          • Embassy of Japan
            400 m
          • The Emdee Skin Clinic
            400 m
          • Siloam Hospitals Surabaya
            420 m
          • Circle K
            490 m
          • Prima Buah
            520 m
          • Elizabeth Medical Centre
            540 m
          • Taman Lalu Lintas
            540 m
          • Pasar Gubeng Kertajaya
            570 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Property policies
          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-2 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib available upon request
          Children 3-5 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 6 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking more than 5 rooms, different policies and additional supplements may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from13:00
          • Check-out until12:00

          The property

          • Number of rooms 30
          • Room voltage220
          • Year property opened2011

          Reviews of Galaxy Hotel from real guests

          Provided by verified guests of Agoda
          6.7
          /
          10
          Cleanliness6.7
          Facilities6.1
          Location7.4
          Room comfort and quality6.4
          Service6.8
          Value for money6.9
          High score for Surabaya
          Rating
          9+ Exceptional (3)
          8-9 Excellent (4)
          7-8 Very Good (18)
          6-7 Good (13)
          <6 Below Expectation (19)
          Time of the year
          Mar - May (14)
          Jun - Aug (19)
          Sep - Nov (10)
          Dec - Feb (14)
          All guests (75)
          All room types
          All languages

          Show reviews that mention 

          Showing 57 verified guest comments
          123
          8.0
          Excellent
          Rito from Philippines
          Solo traveler
          Stayed 1 night in April 2012

          New clean centrally located hotel”

          New clean centrally located hotel

          This is a charming no-frills hotel located along Biliton Street. I got a standard single, room 311 which was clean, glistening floor, very comfortable bed, AC, LCD cable TV, new bathroom fixtures, dry bathroom with fixtures that work. The hotel is relatively new so the room looks well maintained and very clean. There is a bible on the dresser. You could walk from here to Gubeng Train Station or to Plaza Surabaya. I even walked all the way to Plaza Tanjungan. You have to be careful though because Surabaya is pedestrian-unfriendly. Crossing a street is death defying. Vehicles and motorcycle speed away even at the very center like they're gonna die tomorrow if they didn't drive at top speed. It isn't fun walking around city where you know your life is in danger of getting run over. Overpasses are very few. I have to say though that people in Surabaya are very friendly. It's easy to ask around. I also have to advise people to AVOID flying through Juanda internation Airport, it's a very unfriendly airport for foreigners. I had been held over for 15 minutes as I was going out of the airport for no apparent reason, getting asked the most ridiculous questions. I didn't see a single Caucasian tourist in and out of Juanda so there's a reason why backpackers avoid this airport.

          Reviewed April 16, 2012

          See room deals

          8.0
          Excellent
          NICO from Indonesia
          Couple
          Stayed 1 night in December 2011

          Great location, clean and lovely hotel”

          The selling point is great location of center Surabaya City, a new and very clean hotel

          firstly i come to this hotel i saw that it's a new and clean hotel. hotel's area is not large enough, but rooms are spacious. it lied in the center business of surabaya, jl. biliton. unfortunatelly hotel's owner acts unfriendly, but the staffs are friendly. no complained can be arised about the room's condition, but still need complementary, for example breakfast, room's tools and tv set.

          Reviewed December 14, 2011

          See room deals

          8.0
          Excellent
          Sucipto from Indonesia
          Solo traveler
          Stayed 1 night in June 2012

          Recommended Budget Hotel for Sightseeing & Shoppin”

          New hotel in great location with reasonable price

          Plus : New bulding in the heart of Surabaya. The hotel was clean. The staff was friendly. Room quite big compared to the price. Easy transport from hotel to anywhere else. Bakery, chocolatier, restaurant, karaoke, cafe all within walking distance. Minus : Receptionist not in the ground level, so we must climb a half level staircase. Car Park quite small.

          Reviewed June 06, 2012

          See room deals

          10.0
          Exceptional
          Vijayanti from Indonesia
          Group
          Deluxe Twin Room for 4 People
          Stayed 1 night in April 2019

          Really good experience in here”

          Spacious room, clean, friendly staff, overall great experience. Very recommended hotel. I will stay in here again if i go to Surabaya.

          Reviewed May 06, 2019

          See room deals

          8.0
          Excellent
          Sucipto from Indonesia
          Solo traveler
          Stayed 2 nights in June 2012

          Recommended Budget Hotel for Sightseeing & Shoppin”

          New hotel in great location with reasonable price

          New bulding in the heart of Surabaya. The hotel was clean. The staff was friendly. Room quite big compared to the price. Easy transport from hotel to anywhere else. Bakery, chocolatier, restaurant, karaoke, cafe all within walking distance. And also this hotel near to Siloam hospital.

          Reviewed June 21, 2012

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          5.7
          Raja from Malaysia
          Couple
          Stayed 3 nights in April 2012

          Hotel with courteous owner and ever smiling staff”

          Fairly clean, ever smiling staff and boss who go out of their way to make our stay very confortable

          galaxy hotel, although claimed to be situated in the center of the city, it is not quite true. we noticed that most hotels are in outlying areas. there are no decent eateries (except for two) or shopping centers near galaxy hotel. every time you need to go out, you have to hail a taxi. taxi could cost you anything between rp15,000 to rp30,000 to tunjungan plaza, which is about 20 mins away or more, depending on the traffic. this may be a hotel suitable for visiors who want to spend their stay quietly.

          Reviewed April 29, 2012

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          8.0
          Excellent
          Sucipto from Indonesia
          Solo traveler
          Stayed 1 night in June 2012

          Recommended Budget Hotel for Sightseeing & Shoppin”

          New hotel in great location with reasonable price

          My third stay, enjoyed my stay as usual. Easy access to every parts of Surabaya.

          Reviewed June 21, 2012

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          8.3
          Excellent
          John from United States
          Couple
          Stayed 1 night in July 2012

          New hotel near city center”

          Clean room, decent location close to gambir, delta, and TP

          The breakfast was served to our room and they offered two choices: nasi udang and nasi bakar. We chose nasi bakar and it was decent, but not amazing. I wished there was WiFi throughout the hotel, but there's only a sitting area near reception where you can use it. Our room didn't really have hot water. I'm not sure if it was supposed to or not.

          Reviewed July 13, 2012

          See room deals

          7.7
          Very good
          Lusiana from Indonesia
          Couple
          Stayed 2 nights in November 2011

          Great location and room comfortable enough ”

          The room and bathroom was clean

          The room, bathroom with hot water and the bedroom was nice.They have lcd tv in the room, however, they not provide tv cable so they only have local channel which is will be difficult for foreigner guests if would to watch tv before their sleep.The worse think only about the breakfast, they only provide the small portion of rice+2 slice beef+stir-fry vegetables, no buffet ex: fried rice,milk,cereal etc. if may i suggest better you take the breakfast outside the hotel and enjoy the local food ex: pecel pincuk or nasi rawon, it's better.

          Reviewed November 17, 2011

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          8.0
          Excellent
          kathy from Malaysia
          Group
          Deluxe Twin Room for 3 People
          Stayed 2 nights in October 2012

          Clean & Simple hotel”

          value for money

          The hotel seems very new & it's very clean. Free simple breakfast delivered to our rooms. The only downside is that they don't have kettle for boiling water. I have to keep going down to the reception to ask for hot drinking water and they charge you for that.

          Reviewed January 31, 2013

          See room deals

          7.3
          Very good
          Lee from Malaysia
          Group
          Stayed 1 night in May 2012

          Great location to Gubeng Station (800m)”

          Clean rooms at attractive price.

          I choose to stay here since it is near to Gubeng Station and my onwards trip to JogJa is by train 07:00am. The staff is efficient and friendly; room is spacious with clean bathroom. However, the breakfast is kinda take-away outside catering, so I'm happy to eat out ... shopping complex is nearby walking distance. A foot massage center is just another corner street nearby too. The area is quiet at night.

          Reviewed June 11, 2012

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          7.0
          Very good
          Rafida from Malaysia
          Group
          Stayed 1 night in April 2012

          Not too great but not too shabby either”

          Clean and spacious

          i tried to change the dates about 3 days prior to stay but i was told that i couldn't. i had to get my friend's help and was given smaller rooms. however, the new rooms were ok. my only peeves are of course the staffs because a date change shouldn't be a hassle especially when the rooms on the new date are available. i almost lost for the change of date. terrible part from agoda and the hotel.

          Reviewed May 06, 2012

          See room deals

          7.3
          Very good
          Evelyn from Singapore
          Couple
          Stayed 1 night in May 2012

          Great Location”

          Friendly Staff and Clean rooms

          We stayed only for a night as we wanted to rest before heading to Gubeng Train station which was about 15mins walk from the hotel. Hotel room is decent and clean. Good to stay for a night or two.

          Reviewed May 11, 2012

          See room deals

          7.0
          Very good
          Mohammad from Malaysia
          Couple
          Stayed 3 nights in May 2012

          Good services but lack of features.”

          Good customer services.

          overall, it was ok. the hotel was new, and wasn't expecting much from a budget hotel. this hotel dont have any menu for meal ordering, no phone in rooms except hallway and non-smoking policy in rooms.

          Reviewed May 11, 2012

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          6.3
          Good
          Dwidja from Indonesia
          Business traveler
          Stayed 3 nights in July 2012

          it's a new hotel with nice room with bad officer ”

          Nothing proud

          all management staff incl, owner and the leader must learn management hotel. not like "management singkek2" if the hotel want to grow well it must be aplly an profesional hotel management.

          Reviewed July 26, 2012

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          5.3
          tet from Singapore
          Group
          Stayed 2 nights in May 2012

          small hotel”

          close to where i wanted to be

          A small hotel with no window and breakfast served to your room. The insulation is not good, so you could hear anything and everything outside the room which is a real problem. Except for a small towel, nothing else is provided in the toilet. The blanket provided but is hardly big enough to cover even one person.

          Reviewed June 01, 2012

          See room deals

          7.7
          Very good
          LeighChantelle from Australia
          Solo traveler
          Stayed 1 night in August 2012

          Great location”

          Close to the train station

          clean and comfortable room. only stayed overnight. had to use wifi downstairs not in room

          Reviewed December 04, 2012

          See room deals

          6.0
          Sri from Indonesia
          Group
          Stayed 1 night in June 2012

          Little dirty”

          Strategies

          Bedcover so bed with the colour, the bathroom not clean, sometimes have hot water its must to wait, hotel locations not bad, circulations hotel not enough

          Reviewed July 05, 2012

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          8.0
          Excellent
          Felix from Indonesia
          Solo traveler
          Standard
          Stayed 1 night in December 2017

          opposite igor pastry”

          near gubeng train station biliton street is many resto nearby

          Reviewed March 07, 2018

          See room deals

          8.0
          Excellent
          Felix from Indonesia
          Solo traveler
          Standard
          Stayed 1 night in December 2017

          clean hotel”

          near from dapur coklat and carnivor

          Reviewed March 07, 2018

          See room deals

          123
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