Hotels with 24-hour front desk in Lombok

"I've had a look at most of the well known resorts and hotels in Lombok but this resort is the best in my opinion. The room was very comfortable with a spectacular view. Very peaceful and warm atmosphere. The food was amazing - I enjoyed everything I tried! Overall it was very clean and staff were very friendly and helpful. I would definitely stay here again if I travel to Indonesia. "

"Special mention goes to Herman from reception, a friendly and helpful guy and very good customer service provided by him from check in to departure."

"I stayed here for one night and it was a very pleasing experience. The room was quite spacey and the bathroom was very clean. The only problem for me was that for some reason the wall behind the bed was not thick enough so that when I tried to sleep, I could hear sounds of TV from the next room barely. But it was not a big deal for me. The overall hotel was very nice and the staffs were very kind and helpful. Definitely will come back here when I visit Lombok again."

"This hotel is the best so far for our stay in Lombok. It has good view and you can hear the ocean which is very calming. Located in Senggigi so it has nice beach and huge swimming pool for family. They decorated our room and treat us very well for our wedding anniv with voucher and small gifts. Breakfast was buffet so you can choose whatever you want. Internet was really fast compare to other hotels in Lombok or Bali but limited for 2 users so if u need more you need to ask them again."

"Not sure if it's how the hotels in Lombok or gili islands work, but I think all the places we stay are a little lack of maintenance. Flies are everywhere with us when we had breakfast by the poolside, but it seems it's quite common in Lombok. Not much choices available for breakfast. They don't provide some toiletries especially the dental kit which I consider to be ESSENTIAL. For the other two hotels I stayed( which is priced at half of the price for Nero), they provide all the essential things needed. Quite disappointed as we have to buy our own set. We have leaking (and rusted) pipes in our bathroom. But is then fixed after informing the receptionist. They do provide free bicycle which may be useful for many. The only pros is on the attitude of staff, which feels very welcoming. And they really attend to all the needs required. Thumbs up to the staffs! But I would highly recommend NOT staying at this hotel, because there are too many lacking parts."

"This was our first trip to Indonesia and Gili T. Island; we stayed 5 days and enjoyed ever minute. The island is small enough to get around by walking or bicycling. The streets are sandy & muddy with puddles during rain and sometimes horse droppings from the taxis, as some reviews have complained. But hey, this is an island and that's part of the charm. We stayed at 4-star Pearl of Trawangan Resort and upgraded for beach-front view private cottage. US$124/night which included gourmet breakfast each morning - worth every penny! The seafood there is always fresh and the Indonesian cuisines delicious - you must try the Beef Ranang in coconut curry sauce with brown rice - THE BEST. Activities here, it's all about the beaches, sunbathing and snorkeling - and reefs can be accessed a few yards off the shore. For US$100, the 2 of us charged a private snorkeling trip for 4 hours and and the crew took us to the surrounding reefs. -- In all, one of our best resorts we've been to."

"What took me to Lombok was the part of my middle aged crisis where I wanted to do lots of surfing in high quality waves. This is exactly what I got plus a little more then I bargained for. Lombok and staying at the Novotel Lombok Hotel was a majic experience for me. The style of architecture and landscape blends this resort into the traditional Lombok environment. The inevitable signs of aging only inhences the wonderful character of the resort. Service was friendly, helpful and efficient. Food was top quality and well presented. The surrounding dramatic coastal scape provided spectacular photo opportunities. There was an obvious connectiveness with the locals as they went about their daily lives sharing with us their wonderful traditions and their unique environment. I will return to Lombok and stay at the Novotel some time soon, especially before the new International Airport and its consequential development changes the face of this wonderful place. "

"This was by far one of our favorite locations during our trip to Bali/Lombok. The staff, especially Zaen, were incredible. The property was spotless and relaxing. The food options included some of the best meals we had, and the free breakfast was better then you could get in most of the restaurants on the island (the poke dinner bowl was our favorite though). Also, the drinks and min bar were clutch. As far as the room/villa we stayed in, it was pure bliss. Private and secluded, yet open and exotic. almost 360 window view of the private pool and lounge area. The outdoor shower was a great touch, and the AC was a godsend. The location was somewhat far from the attractions but smack dab in the middle of the island making it easy to get from the sunset side to "party side'. It also helped the MAJO had bikes we could use to get around for free. Can't recommend this place enough!"

"Pros. We stayed in a pool villa. Fantastic. Total privacy which is what we like. Outside grounds are expansive and well set back from the beach. Secluded. The beach is not perfect for sunsets but it has incredible views of Lombok, surf and sea, plus amazing morning light. Refreshing Winds in the morning too. Snorkeling was surprisely good. Easy and right there. Careful of the coral as it is very shallow. Cons. Breakfast is limited.. So if you stay for more than a few days, you will be out of options. It is not buffet style. I agree with that as buffets are wasteful, but if you stayed for a while you would be bored. Speed boat pick up was bad, maybe unlucky with the crew as private booking through the hotel. Lazy guys, sloppy. Check out was at 10.30am... Which is too early. We couldn't even checkin until 2.30pm.. So no idea why 4 hours is needed to make up a room. That was disappointing and surprising. Overall it was beautiful, Relaxing! Total getaway. "

"I've had a look at most of the well known resorts and hotels in Lombok but this resort is the best in my opinion. The room was very comfortable with a spectacular view. Very peaceful and warm atmosphere. The food was amazing - I enjoyed everything I tried! Overall it was very clean and staff were very friendly and helpful. I would definitely stay here again if I travel to Indonesia. "