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Franks Hotel
Franks Hotel
Franks Hotel
Franks Hotel
Franks Hotel
Franks Hotel
Franks Hotel

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8.1

Excellent

14 reviews

14 reviews

See map

8.4

Excellent

Location rating score

Excellent location - 870 meters to the beach
Parking
FREE
Popular landmarks
Pakuwon Food Festival 1.7 km
Suramadu National Bridge 4.8 km
Monkasel (Submarine Monument) 5.4 km
Tunjungan Plaza 6.1 km
Tugu Pahlawan 6.6 km
Bungkul Park 7.1 km
Sampoerna Museum 7.5 km
Surabaya's Zoo 7.6 km
Surabaya Town Square 8.2 km
Masjid Nasional Al Akbar Surabaya 12.3 km
Nearby landmarks
My QTH. 270 m
Pasar Yamuri 280 m
QTH. 320 m
Kenjeran Beach 870 m
Posyandu Elang RW 06 1.0 km
Tempat Parkir 1.2 km
Puskesmas Mulyorejo 1.2 km
Kenjeran Park 1.3 km
Airlangga University 1.5 km
Pasar Krempyeng Kalisari Damen 1.5 km

Franks Hotel

Jalan Mulyosari No. 37, Kenjeran, Surabaya, Indonesia, 60112 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Kenjeran part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

Front desk [24-hour]

870 meters to the beach

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Restaurants

Room service [24-hour]

Shops

Coffee shop

Your dates are popular among travelersUsers are booking a place in Surabaya every 1 minutes on Agoda.com
Value for money8.1
Location rating8.4
Nearest airportJuanda International Airport (SUB)
Distance to airport13.2 km

Rooms available at Franks Hotel

Deluxe Twin
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 2 single beds
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Deluxe Double
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed and 1 queen bed
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Grand Deluxe
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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Deluxe Suite
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Deluxe Twin Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 single beds
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Deluxe Double Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 king bed
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Deluxe Suite
...
  • Room size: 30 m²/323 ft²
  • Shower
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Room Assigned on Arrival
...
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    Deluxe Room (No Window,Area:25)
    ...
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      Frequently asked questions

      What time is check-in and check-out at Franks Hotel?

      Check-in is from 02:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

      How do I get to Franks Hotel?

      For those who wish to drive their own cars, Franks Hotel has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange taxi service.

      What is the smoking policy at Franks Hotel?

      Franks Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

      What restaurants are nearby Franks Hotel?

      Restaurants including Ayam Goreng Hartono, Bakwan Jojo and Rumah Makan BMW are popular in Franks Hotel’s neighborhood which is known as Kenjeran.

      What popular shopping places are close to Franks Hotel?

      Shopping options in Franks Hotel’s Kenjeran neighborhood include Galaxy Mall.

      What are popular attractions near Franks Hotel?

      Guests at Franks Hotel can easily visit Jalesveva Jayamahe Monument, Museum Mpu Tantular and Four Face Buddha Statue located in the Kenjeran area.

      What popular beaches are close to Franks Hotel?

      Guests at Franks Hotel can easily visit Kenjeran Beach in the Kenjeran area.

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      See map

      Explore the neighborhood

      Property ranking|Compared to 857 Surabaya properties
      See all rankings
      Couples review score
      9.3/10
      Room size
      21 sqm.
      Location score
      8.4/10
      Service score
      8.3/10
      Better than
      98
      %
      of Surabaya properties
      Bigger than
      84
      %
      of Surabaya properties
      Better than
      81
      %
      of Surabaya properties
      Better than
      81
      %
      of Surabaya properties
      Overall rating:

      8.1

      Excellent
      14 reviews
      Cleanliness
      8.1
      Facilities
      7.6
      Location
      8.4
      Read all reviews >
      More about Franks Hotel

      More about Franks Hotel

      Franks Hotel

      Get the most adventure during your time in Surabaya when you book a room at Franks Hotel. Explore the genuine Surabaya that most travelers never see, with a stay at Franks Hotel -- located only 7.5 km from Sampoerna Museum.
      At Franks Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Franks Hotel makes it easy to plan your day trips, sightseeing, and more around Surabaya. Guests can enjoy free parking right at the hotel.
      Front desk service is provided at the hotel including concierge service. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
      All rooms at Franks Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find bottled water, instant coffee and instant tea at your disposal.


      Dining and things to do

      Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
      Apart from amenities and services, Franks Hotel goes the extra mile to make sure all guests make the most of their time. Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


      Around the property

      Experience all the sights and local attractions of Surabaya with Franks Hotel as your base. Never forget your time in Surabaya with a special gift or trinket from Tunjungan Plaza just 6.1 km away.


      Reasons to stay here

      Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 85% of the city's other accommodations.
      Ranking higher than 81% of the city's accommodations options, this is a great choice for location.
      Guests who stayed here really appreciated the room comfort, scoring it higher than 84% of accommodations in the city.

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      Amenities and facilities
      Very good
      Facilities

      7.6

      Languages spoken

      • English
      • Indonesian

      Accessibility

      • Wheelchair accessible

      Internet access

      • Free Wi-Fi in all rooms!
      • Internet services
      • Wi-Fi in public areas

      Cleanliness and safety

      • Anti-viral cleaning products
      • Body thermometer
      • Breakfast takeaway service
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Bar
      • Coffee shop
      • Kitchen
      • Restaurants
      • Room service [24-hour]

      Services and conveniences

      • Air conditioning in public area
      • Concierge
      • Contactless check-in/out
      • Daily housekeeping
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Shops
      • Smoke-free property
      • Smoking area

      For the kids

      • Kids meal

      Access

      • Adult-only property
      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Soundproof rooms

      Getting around

      • Car park [free of charge]
      • Car park [on-site]
      • Taxi service
      • Valet parking

      Available in all rooms

      • Air conditioning
      • Desk
      • Free bottled water
      • Internet access – LAN
      • Internet access – wireless
      • Mirror
      • Non-smoking
      • Satellite/cable channels
      • Shower
      • Wi-Fi [free]
      Food and dining
      Restaurants on site

      Restaurant

      • Menu: Buffet, A-la-carte
      Location
      Jalan Mulyosari No. 37, Kenjeran, Surabaya, Indonesia, 60112
      Excellent
      Location

      8.4

      Airports

      • Juanda International Airport (SUB)
        13.2 km
      • Abdul Rachman Saleh Airport (MLG)
        75.8 km

      Public transportation

      • Gubeng Train Station
        4.9 km
      • Sidotopo Train Station
        5.3 km

      Hospital or clinic

      • Posyandu Elang RW 06
        1.0 km

      Shopping

      • Tunjungan Plaza
        6.1 km

      Cash withdrawal

      • ATM
        640 m
      What's nearby

      Popular landmarks

      • Pakuwon Food Festival
        1.7 km
      • Suramadu National Bridge
        4.8 km
      • Monkasel (Submarine Monument)
        5.4 km
      • Tunjungan Plaza
        6.1 km
      • Tugu Pahlawan
        6.6 km
      • Bungkul Park
        7.1 km
      • Sampoerna Museum
        7.5 km
      • Surabaya's Zoo
        7.6 km
      • Surabaya Town Square
        8.2 km
      • Masjid Nasional Al Akbar Surabaya
        12.3 km

      Nearby landmarks

      • My QTH.
        270 m
      • Pasar Yamuri
        280 m
      • QTH.
        320 m
      • Kenjeran Beach
        870 m
      • Posyandu Elang RW 06
        1.0 km
      • Tempat Parkir
        1.2 km
      • Puskesmas Mulyorejo
        1.2 km
      • Kenjeran Park
        1.3 km
      • Airlangga University
        1.5 km
      • Pasar Krempyeng Kalisari Damen
        1.5 km
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-2 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 3-12 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 13 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from14:00
      • Check-out until13:00

      The property

      • Number of rooms 35

      Reviews of Franks Hotel from real guests

      Provided by verified guests of Agoda
      8.1
      /
      10
      Excellent
      Cleanliness8.1
      Facilities7.6
      Location8.4
      Service8.3
      Value for money8.1
      High score for Surabaya
      Rating
      9+ Exceptional (3)
      8-9 Excellent (0)
      7-8 Very Good (1)
      6-7 Good (1)
      <6 Below Expectation (2)
      Time of the year
      Mar - May (2)
      Jun - Aug (1)
      Sep - Nov (0)
      Dec - Feb (4)
      All guests (14)
      All languages
      Showing 7 verified guest comments
      9.2
      Exceptional
      SHAND
      Couple
      Deluxe Double
      Stayed 1 night in April 2019

      Bermalam”

      Bagus rapi sekali

      Reviewed April 07, 2019

      See room deals

      6.0
      AIDA from Indonesia
      Business traveler
      Deluxe Twin
      Stayed 2 nights in April 2019

      Above average”

      Ada banyak rambut. Yang di lantai. Tapi overall oke sih. Dan banyak larangan di kamar. Kayak ngerusakin ini denda segini, itu ditempel di wastafel. Jadi kesannya gak bebas gitu. But okesih.

      Reviewed April 29, 2019

      See room deals

      10.0
      Exceptional
      HANNY from Indonesia
      Couple
      Deluxe Double
      Stayed 1 night in December 2018

      Exceptional”

      Mohon Bagian Teras Depan Yang Ada Meja Dua Dan Kursi Agak Ditingkatkan Kebersihannya,Karena Kadang Ada Gelas /Bekas Kemasan Makanan Masih Berserakan Di Meja.Terima Kasih.

      Reviewed January 01, 2019

      See room deals

      10.0
      Exceptional
      HANNY from Indonesia
      Couple
      Deluxe Double
      Stayed 1 night in December 2018

      Pelayanan sangat bagus dan cepat”

      Setidaknya pertahankan dan tingkatkan pelayanan.

      Reviewed December 10, 2018

      See room deals

      6.8
      Good
      DEDI from Indonesia
      Solo traveler
      Stayed 1 night in July 2018

      Harus lebih ditingkatkan pelayanan dan fasilitas”

      Pelayanan dan fasilitas harus diperbaiki

      Reviewed August 22, 2018

      See room deals

      7.6
      Very good
      DEDI from Indonesia
      Family with young children
      Stayed 1 night in February 2018

      Hotel yang biasa”

      Pengalaman yang menginap yang tidak ada istimewa. Hotel standart tidak ada yang berkesan

      Reviewed June 20, 2018

      See room deals

      5.6
      deky from Indonesia
      Business traveler
      Deluxe Double
      Stayed 1 night in January 2018

      Fasilitas tidak sesuai Harga”

      fasilitas tidak sebanding dg harga fasilitas mandi tidak lengkap

      Reviewed January 16, 2018

      See room deals

      This is a popular property. Don't miss out!

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