Travelling to Indonesia? Read all updated requirements before you book.
Exterior view, Four Points by Sheraton Medan in Medan
Deluxe, Guest room, 1 King, Four Points by Sheraton Medan in Medan
Lobby, Four Points by Sheraton Medan in Medan
Interior view, Four Points by Sheraton Medan in Medan
Interior view, Four Points by Sheraton Medan in Medan
Swimming pool [outdoor], Four Points by Sheraton Medan in Medan
Fitness center, Four Points by Sheraton Medan in Medan

Removed from saved list

8.1

Excellent

1,066 reviews

1,066 reviews

Housekeeping30
Breakfast25
Food & Dining10
See map
See map

7.8

Very good

Location rating score

Very good location - 1.69 kilometers from city center
Parking
FREE
Popular landmarks
Rahmat International Wildlife Museum & Gallery 2.2 km
Shri Mariamman Temple 2.3 km
Gunung Timur Temple 2.5 km
Tjong A Fie's Mansion 3.2 km
Center Point Mall 3.3 km
Maimun Palace 4.4 km
Medan Grand Mosque 4.4 km
Maha Vihara Maitreya Cemara Asri 5.2 km
Marian Shrine of Annai Velangkanni 6.8 km
Nearby landmarks
RS Advent Medan 210 m
Rumah Sakit Umum Bandung 230 m
Brastagi Bintang Lima 370 m
Rsu Bunda Thamrin 600 m
RSU Royal Prima 900 m
Gallery Payung Teduh 1.0 km
Gajah Mada Park 1.1 km
Sari Mutiara Hospital 1.1 km
Vina Estetica Hospital 1.1 km
Sumatera Eye Center 1.2 km

Four Points by Sheraton Medan

Jalan Jendral Gatot Subroto No. 395, Medan Baru, Medan, Indonesia, 20119 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Medan Baru part of Medan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Maimun Palace. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent food & dining

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus

Wellness

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Front desk [24-hour]

BBQ facilities

This property is in high demand!

3 travelers have booked today.

Value for money8.2
Distance to city center2 km
Location rating7.8
Nearest airportKualanamu International Airport (KNO)
Distance to airport25.2 km

Rooms available at Four Points by Sheraton Medan

Excellent
Room comfort & quality

8.4

Larger Guest room, 1 King, Pool access
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe, Guest room, 1 King
...
  • Room size: 29 m²/312 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Junior Suite, Larger Guest room, 1 King
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Larger Guest room, 2 Twin/Single Bed(s), Pool access
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
1 Bedroom Larger Suite, 1 King
...
  • Room size: 107 m²/1152 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 29 m²/312 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Junior Suite
...
  • Room size: 58 m²/624 ft²
Enter dates to see prices
Junior Suite
...
  • Room size: 58 m²/624 ft²
Enter dates to see prices
Junior Suite
...
  • Room size: 58 m²/624 ft²
Enter dates to see prices
Grand Suite
...
  • Room size: 107 m²/1152 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Four Points by Sheraton Medan?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Four Points by Sheraton Medan?

Four Points by Sheraton Medan is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 280000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Four Points by Sheraton Medan has a car park right on site for maximum convenience. Parking is available for a fee of 10000 IDR per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Medan with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Four Points by Sheraton Medan?

Start your mornings right, with the continental and buffet breakfast options offered at Four Points by Sheraton Medan.

What are my dining options at Four Points by Sheraton Medan?

Four Points by Sheraton Medan features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Four Points by Sheraton Medan?

Four Points by Sheraton Medan does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Four Points by Sheraton Medan?

Four Points by Sheraton Medan’s neighborhood is Medan Baru which includes popular restaurants such as Zulaikha Bika Ambon, Macehat Coffee and Ayam Bakar Wong Solo.

What popular shopping places are close to Four Points by Sheraton Medan?

Located in the Medan Baru area, Four Points by Sheraton Medan is close to great shopping choices like Gallery Payung Teduh and Plaza Medan Fair.

What are popular attractions near Four Points by Sheraton Medan?

Four Points by Sheraton Medan’s location in the Medan Baru neighborhood makes it close to famous attractions including Upside Down World and Gajah Mada Park.

See map

Explore the neighborhood

What people love about Four Points by Sheraton Medan

  • 10

    Exceptional
    Cleanliness

    "Very satisfied, the room are good, it is clean & comfortable."

    Mohamad

    |

    December 21, 2022

  • 7.6

    Very good
    Staff 

    "Clean and awesome staff!"

    Jimmy

    |

    December 25, 2020

  • 10

    Exceptional
    Breakfast

    "Highly recommended, friendly staff, good breakfast spread, great location, and personal touch."

    Lau

    |

    January 13, 2020

Overall rating:

8.1

Excellent
1,066 reviews
Cleanliness
8.5
Facilities
8.1
Location
7.8
Read all reviews >
What travelers say they love:
The host Suryadi at entrance was a super friendly guy.
Ibrahim from Maldives
Business traveler
More about Four Points by Sheraton Medan

More about Four Points by Sheraton Medan

Four Points by Sheraton Medan

Four Points by Sheraton Medan is a distinct addition to Medan and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore.
Enjoy all that Four Points by Sheraton Medan has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Medan is made even more convenient with the taxi and car hire services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Four Points by Sheraton Medan.
For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Four Points by Sheraton Medan provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Four Points by Sheraton Medan. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Four Points by Sheraton Medan caters to its guests varied dietary restrictions with cuisine types such as halal available.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Fill your days with the array of activities and facilities offered at Four Points by Sheraton Medan. A relaxing end to every day is possible with a visit to the massage and spa. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Challenge your travel group members or other guests to competitive fun, with the hotel's yoga room. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.


Around the property

Don't miss out on all that Medan has to offer! A great museum trip can be had at Tjong A Fie's Mansion located 3.2 km away, with local art that provides a sense of the region. Find that special item or souvenir that will commemorate your trip to Medan at Center Point Mall located 3.2 km away.

Show less

Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Breakfast

66 mentions

Housekeeping

45 mentions

Swimming Pool

25 mentions

Food & Dining

18 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Indonesian
Accessibility
  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Lever handles on all guest room doors
  • Main entrance
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Room and suites access through exterior corridor
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • Pool with view
  • Spa
  • Swimming pool [outdoor]
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Closet
  • Coffee/tea maker
  • Fitness club privileges
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Slippers

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site
The Eatery Restaurant
  • Cuisine: Asian, European, Indonesian
  • Menu: Buffet, A-la-carte

Location

Jalan Jendral Gatot Subroto No. 395, Medan Baru, Medan, Indonesia, 20119
Very good
Location

7.8

Airports
  • Kualanamu International Airport (KNO)
    25.2 km 1.1 hour drive
  • Silangit Airport (DTB)
    152.4 km
Public transportation
  • Medan Train Station
    3.1 km
  • Pulu Brayan
    5.1 km
Hospital or clinic
  • RS Advent Medan
    210 m
Shopping
  • Center Point Mall
    3.3 km
Convenience store
  • Indomaret
    490 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Rahmat International Wildlife Museum & Gallery
    2.2 km
  • Shri Mariamman Temple
    2.3 km
  • Gunung Timur Temple
    2.5 km
  • Tjong A Fie's Mansion
    3.2 km
  • Center Point Mall
    3.3 km
  • Maimun Palace
    4.4 km
  • Medan Grand Mosque
    4.4 km
  • Maha Vihara Maitreya Cemara Asri
    5.2 km
  • Marian Shrine of Annai Velangkanni
    6.8 km
Nearby landmarks
  • RS Advent Medan
    210 m
  • Rumah Sakit Umum Bandung
    230 m
  • Brastagi Bintang Lima
    370 m
  • Rsu Bunda Thamrin
    600 m
  • RSU Royal Prima
    900 m
  • Gallery Payung Teduh
    1.0 km
  • Gajah Mada Park
    1.1 km
  • Sari Mutiara Hospital
    1.1 km
  • Vina Estetica Hospital
    1.1 km
  • Sumatera Eye Center
    1.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee280000 IDR
  • Distance from city center2 km
  • Travel time to airport (minutes)90
The property
  • Local Tax ID/ Rental License-
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors9
  • Number of restaurants1
  • Number of rooms 220
  • Room voltage220
  • Year property opened2012
  • Most recent renovation2017
Parking
  • Daily parking fee10000 IDR

Reviews of Four Points by Sheraton Medan from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.5
Facilities8.1
Location7.8
Room comfort and quality8.4
Service8.1
Value for money8.2
High score for Medan
Rating
9+ Exceptional (158)
8-9 Excellent (124)
7-8 Very Good (281)
6-7 Good (71)
<6 Below Expectation (75)
Time of the year
Mar - May (182)
Jun - Aug (178)
Sep - Nov (201)
Dec - Feb (148)
All guests (1,066)
All room types
All languages

Show reviews that mention 

Showing 709 verified guest comments
12345
10.0
Exceptional
Ibrahim from Maldives
Business traveler
Larger Guest room, 2 Twin/Single Bed(s), Pool access
Stayed 3 nights in October 2019

Enjoyed Good N Enjoyable stay”

The host Suryadi at entrance was a super friendly guy. Liked the hotel very much due to his friendliness as well the smiles from other staff too. Breakfast spread is not at it's best due to less choice of fruits

Reviewed October 28, 2019

See room deals

10.0
Exceptional
Kristi from United States
Couple
Deluxe, Guest room, 1 King
Stayed 1 night in November 2020

5 star experience”

Our stay at Four Points Sheraton Medan was a 5-star experience at a VERY reasonable price. Everything about the hotel gets an "excellent" rating from us!

Reviewed November 25, 2020

See room deals

9.6
Exceptional
RAVINDRAN from Malaysia
Solo traveler
Deluxe, Guest room, 1 King
Stayed 1 night in March 2019

Pleasant room, and staff members”

Very good hotel, well maintained room, slightly away from the town area, but there is grab, you can call a cab to anywhere in the city. Hot shower were pleasant, and truly live up to the sheraton name, where room were super clean.

Reviewed May 31, 2019

See room deals

10.0
Exceptional
Lau from Malaysia
Family with young children
Deluxe, Guest room, 1 King
Stayed 1 night in December 2019

best stay ever”

highly recommended, friendly staff, good breakfast spread, great location, and personal touch. definitely will come back

Reviewed January 13, 2020

See room deals

10.0
Exceptional
RIVAN from Indonesia
Couple
Deluxe, Guest room, 1 King
Stayed 3 nights in September 2019

Great hotel”

great hotel, clean and located in city

Reviewed September 27, 2019

See room deals

9.2
Exceptional
J from Singapore
Business traveler
Deluxe, Guest room, 1 King
Stayed 1 night in July 2019

Great Value Business Hotel”

The Four Points by Sheraton in Medan is great value for Business Travelers and conveniently located. Its facilities are very adequate for business needs, and rooms are comfortable and well kept. Highly recommended for Business Travelers. Cheers!

Reviewed July 12, 2019

See room deals

10.0
Exceptional
Mohamad from Malaysia
Couple
Deluxe, Guest room, 1 King
Stayed 2 nights in May 2022

The best in town hotel ”

Recommended

Reviewed May 11, 2022

See room deals

9.2
Exceptional
Merzha from Indonesia
Business traveler
Larger Guest room, 2 Twin/Single Bed(s), Pool access
Stayed 1 night in March 2019

Business treveler”

Good choice for a business traveler. The room was nice and clean. The food was good and delicious. Recommended!

Reviewed April 15, 2019

See room deals

9.2
Exceptional
ZuliaEdiany from Malaysia
Couple
Deluxe, Guest room, 1 King
Stayed 1 night in March 2019

Great Hospitality”

The room & bed was so comfortable. The staff are very polite and friendly. Only the selection of breakfast is just need to be improve!

Reviewed April 04, 2019

See room deals

9.2
Exceptional
Marini from Indonesia
Business traveler
Deluxe, Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in May 2019

would love to come back”

clean and spacious room, good food and friendly staff are good reason for re-booking to this hotel

Reviewed May 27, 2019

See room deals

8.8
Excellent
Wing from Hong Kong SAR, China
Group
Deluxe, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in May 2019

Good breakfast”

The room is clean and big, staff is nice, many choice in breakfast and taste good. Swimming pool is ok, gym room is good. By walk within 15mins to go to a big shopping mall, very convenience.

Reviewed May 19, 2019

See room deals

9.2
Exceptional
Lee from Indonesia
Couple
Deluxe, Guest room, 1 King
Stayed 1 night in February 2022

Welcoming place to stay.”

We only stayed for one night but it was good place to relax and prepare for onward travel.

Reviewed February 28, 2022

See room deals

8.8
Excellent
Sonny from Indonesia
Business traveler
Deluxe, Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in February 2019

clean room & bathroom, nice beds, nice breakfast, and helpful staffs.”

Bathroom door needs to fix. Check bedcover and bed sheet for cleaness.

Reviewed February 17, 2019

See room deals

8.8
Excellent
Azizuddin from Malaysia
Family with teens
Deluxe, Guest room, 2 Twin/Single Bed(s)
Stayed 3 nights in December 2019

great hotel”

Great hotel, friendly & very helpful staff especially Yuni at the front desk. But the coffee house staff needs a lot of improvement especiallyduring breakfast. Need to call them a number of time to get their attention. Front desk/ rooms & other areas : 👍 Coffee house : 👎

Reviewed December 13, 2019

See room deals

8.4
Excellent
Francis from Singapore
Group
Deluxe, Guest room, 1 King
Stayed 1 night in December 2018

Excellent”

We enjoyed our one night stay at this Four Point though we didint have th luxury fo enjoying the amenities there. Staff at the front desk and cafe was a class of its own. They were warm and wear absolute sincere smiles . Requests were promply attended to. Even the rooms were comfy especially the bed. Highly recommend to enjoy the delightful experience of ours to all....

Reviewed January 07, 2019

See room deals

8.8
Excellent
Ericko from Indonesia
Couple
Deluxe, Guest room, 1 King
Stayed 1 night in May 2021

nice hotel ”

nice hotel

Reviewed September 04, 2021

See room deals

7.6
Very good
Yuana from Indonesia
Business traveler
Deluxe, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in November 2019

Not very strategic location”

Based on my expirience, this location still in medan city center but not that "center". for estimation, using grab car to sushi tei was around IDR 36k which quite far away. not many restaurant or attractive place around the hotel.

Reviewed November 21, 2019

See room deals

8.0
Excellent
Jeffrey from Indonesia
Group
Stayed 1 night in June 2018

Clean and good”

It is a good hotel to stay. But not great.

Reviewed January 30, 2019

See room deals

7.6
Very good
Jemmy from Indonesia
Business traveler
Deluxe, Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in May 2019

Good hotel. Good location. ”

Good hotel. Location is central. Not too many food shops nearby. Breakfast not included.

Reviewed May 30, 2019

See room deals

8.0
Excellent
Alice from Malaysia
Business traveler
Deluxe, Guest room, 1 King
Stayed 4 nights in November 2019

Booking Rejected after Payment Made”

They rejected my booking online

Reviewed November 22, 2019

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss