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Forest City Marina Hotel
Forest City Marina Hotel
Forest City Marina Hotel
Forest City Marina Hotel
Forest City Marina Hotel
Forest City Marina Hotel
Forest City Marina Hotel

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8.1

Excellent

1,107 reviews

1,107 reviews

See map

7.2

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Legoland Malaysia 10.8 km
Danga Bay 21.3 km
Sultan Abu Bakar State Mosque 22.1 km
Paradigm Mall Johor Bahru 22.4 km
Johor Zoo 23.1 km
Jalan Wong Ah Fook 23.5 km
Johor Bahru City Square 23.5 km
Angry Birds Activity Park 23.6 km
Arulmigu Sri Rajakaliamman Glass Temple 24.2 km
KSL City Mall 25.1 km
Nearby landmarks
Forest City 730 m
Tanjung Kupang 1.6 km
Tanjung Adang 3.7 km
Second Link Expressway 4.7 km
Assembly point 5.7 km
Tanjung Pelepas Port 7.3 km
Poresia Golf and Country Club 7.5 km
Emerald Lake 7.8 km
jaya grocer 8.0 km
Tanjung Bunga 8.3 km

Forest City Marina Hotel

Jalan Forest City 1, Pulau Satu, 81550 Gelang Patah, Gelang Patah/Legoland, Johor Bahru, Malaysia, 81550 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Gelang Patah/Legoland part of Johor Bahru, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Legoland Malaysia. Rated with 5 stars, this high-quality property provides guests with access to fitness center and outdoor pool on-site.

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Highlights

Check-in [24-hour]

Excellent breakfast

Excellent view

Free Wi-Fi in all rooms!

Daily housekeeping

Facilities

Bicycle rental

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [outdoor]

Fitness center

Luggage storage

Cash withdrawal

This property is in high demand!

10 travelers have booked today.

Value for money8.4
Distance to city center45.9 km
Location rating7.2
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport32.1 km

Rooms available at Forest City Marina Hotel

Deluxe Suite
...
  • Room size: 136 m²/1464 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Superior Twin
...
  • Room size: 44 m²/474 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Deluxe Twin
...
  • Room size: 44 m²/474 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Superior Room King
...
  • Room size: 44 m²/474 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe King
...
  • Room size: 44 m²/474 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Superior Suite
...
  • Room size: 136 m²/1464 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Presidential Suite
...
  • Room size: 253 m²/2723 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 44 m²/474 ft²
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 44 m²/474 ft²
  • 2 single beds or 1 king bed
Enter dates to see prices
Room Assigned on Arrival
...
  • Balcony/terrace
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Forest City Marina Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Forest City Marina Hotel?

For those who wish to drive their own cars, Forest City Marina Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel.

Is breakfast offered at Forest City Marina Hotel?

There's an additional charge of 58 MYR for adults and 29 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

Can special events be hosted at Forest City Marina Hotel?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Forest City Marina Hotel. Small or intimate events like entertainment events, honeymoons and graduation parties can also be accomodated. Services for wireless internet, audio-visual equipment and music entertainment are offered to help your event go smoothly.

Can business events be hosted at Forest City Marina Hotel?

On-site venues and convenient event services make Forest City Marina Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 3 venues can accommodate up to 350 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Forest City Marina Hotel?

Forest City Marina Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Forest City Marina Hotel?

Forest City Marina Hotel is located in Gelang Patah/Legoland, famous for good restaurants such as Restoran Chua Kee, Marco Polo and Restaurant Loon Sing.

What popular shopping places are close to Forest City Marina Hotel?

Forest City Marina Hotel is located in Gelang Patah/Legoland area which features shopping places such as Mall of Medini, Aeon Mall Bukit Indah and Giant Hypermarket Nusa Bestari.

What are popular attractions near Forest City Marina Hotel?

Forest City Marina Hotel is located in Gelang Patah/Legoland area, which is famous for attractions such as Legoland Malaysia, Puteri Harbour and Puteri Harbour Satellite Clubhouse.

What popular natural sightseeing spots are close to Forest City Marina Hotel?

Forest City Marina Hotel is located in the Gelang Patah/Legoland area, which is famous for natural sightseeing destinations such as Tanjung Kupang, Tanjung Adang and Tanjung Bunga.

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Explore the neighborhood

What people love about Forest City Marina Hotel

  • 9.2

    Exceptional
    Spaciousness

    "Hotel room is big."

    Nur

    |

    October 17, 2022

  • 9.2

    Exceptional

    "the room was better than we expected with the balcony which was sea facing with nice view."

    Nirmal

    |

    September 9, 2022

  • 8.8

    Excellent

    "I love the view and the sense of calm and peace at Forest City Marina."

    Zakiah

    |

    September 6, 2022

Property ranking|Compared to 2,798 Johor Bahru properties
See all rankings
Room size
64 sqm.
Couples review score
8.3/10
Value for money score
8.4/10
Service score
8.5/10
Bigger than
97
%
of Johor Bahru properties
Better than
94
%
of Johor Bahru properties
Better than
93
%
of Johor Bahru properties
Better than
93
%
of Johor Bahru properties
Overall rating:

8.1

Excellent
1,107 reviews
Cleanliness
8.4
Facilities
8.0
Location
7.2
Read all reviews >
What travelers say they love:
The surrounding is comfortable with greens and beach.
LEE from Malaysia
Couple
More about Forest City Marina Hotel

More about Forest City Marina Hotel

Forest City Marina Hotel

Get excited for all the adventures in Johor Bahru with a stay at Forest City Marina Hotel. If you like the most thrilling rides and famous theme parks, then you'll get everything you want at Forest City Marina Hotel -- only 10.7 km from the popular Legoland Malaysia.
At Forest City Marina Hotel, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service and luggage storage.
For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at Forest City Marina Hotel. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel.
For guests who would like to smoke, the designated smoking areas are available.
All rooms at Forest City Marina Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. Some rooms at Forest City Marina Hotel are available with design features like a balcony or terrace. Don't worry about being thirsty as bottled water is provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Enjoy the countless activities offered at Forest City Marina Hotel. A beach that's accessible right from the hotel puts you close to the ocean during your stay. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Fun in the water is easy with aquatic activities available, like water park.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 94% of them for food and dining.
Guests who stayed here found it to be neat and tidy, scoring it above 93% of other accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 94% of other accommodations in Johor Bahru.

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Amenities and facilities
Very good
Facilities

8

Most talked about facilities

Breakfast

49 mentions

Swimming Pool

20 mentions

Beach

15 mentions

Housekeeping

13 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Swimming pool [outdoor]
  • Water park

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Bar

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mosquito net
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
Food and dining
Restaurants on site

C&M Restaurant

  • Cuisine: Asian
  • Menu: Buffet, A-la-carte
Location
Jalan Forest City 1, Pulau Satu, 81550 Gelang Patah, Gelang Patah/Legoland, Johor Bahru, Malaysia, 81550
Very good
Location

7.2

Airports

  • Seletar Airport (XSP) - Singapore
    32.1 km
  • Senai International Airport (JHB) - Malaysia
    34.8 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Legoland Malaysia
    10.8 km
  • Danga Bay
    21.3 km
  • Sultan Abu Bakar State Mosque
    22.1 km
  • Paradigm Mall Johor Bahru
    22.4 km
  • Johor Zoo
    23.1 km
  • Jalan Wong Ah Fook
    23.5 km
  • Johor Bahru City Square
    23.5 km
  • Angry Birds Activity Park
    23.6 km
  • Arulmigu Sri Rajakaliamman Glass Temple
    24.2 km
  • KSL City Mall
    25.1 km

Nearby landmarks

  • Forest City
    730 m
  • Tanjung Kupang
    1.6 km
  • Tanjung Adang
    3.7 km
  • Second Link Expressway
    4.7 km
  • Assembly point
    5.7 km
  • Tanjung Pelepas Port
    7.3 km
  • Poresia Golf and Country Club
    7.5 km
  • Emerald Lake
    7.8 km
  • jaya grocer
    8.0 km
  • Tanjung Bunga
    8.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children 5-12 years old will be charged MYR 29 for breakfast per day.
    Children 13 years and over are considered as adults and will be charged adult price for breakfast at MYR 58.
    Guests using extra bed receive the breakfast with no additional charge.
  • The swimming pool and gym is closed until further notice.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until23:59
  • Check-out from00:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Distance from city center45.9 km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)58 MYR
  • Daily Internet/Wi-Fi fee0 MYR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors13
  • Number of restaurants0
  • Number of rooms 286
  • Most recent renovation2016

Parking

  • Daily parking fee0 MYR

Reviews of Forest City Marina Hotel from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.4
Facilities8.0
Location7.2
Service8.5
Value for money8.4
High score for Johor Bahru
Rating
9+ Exceptional (143)
8-9 Excellent (72)
7-8 Very Good (93)
6-7 Good (33)
<6 Below Expectation (70)
Time of the year
Mar - May (63)
Jun - Aug (80)
Sep - Nov (143)
Dec - Feb (125)
All guests (861)
All room types
All languages

Show reviews that mention 

Showing 411 verified guest comments
12345
10.0
Exceptional
Faridatul from Malaysia
Couple
Deluxe King
Stayed 2 nights in December 2019

Great Hotel”

1st time been here.. I love the hotel.. its value for money, location was good, the room was spacious & clean, the staff so nice and the most I love is the view.. sea view from the balcony was very very nice. One more thing, me & husband stayed here for my birthday vacation. On birthday night the Hotel staff surprise me with a piece of cake. Make me so happy, touched and will bring this memories forever.

Reviewed December 13, 2019

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Dear Faridatul, Thank you for giving us a perfect scored! and we are pleased to be one of your unforgotten memories during your stay here at Forest City Phoenix International Marina Hotel :) Looking forward to seeing you again in the future and Happy New year! Sincerely, Nabil Guest Service Manager

Responded January 07, 2020
Forest City Marina Hotel
10.0
Exceptional
vitx from Malaysia
Solo traveler
Superior Twin
Stayed 1 night in December 2019

Beautiful place”

Very pleasant to stay. Everything is huge, magnificent room with nice sea view... Front desk staff are friendly... Breakfast buffet was great, salad and dessert area, so attractive. Especially the chef omelette, she make incredible omelette, but those lacal food might have some improvement. Beach area is clean,peace and comfortable in the early morning! Very nice place for a short break... Highly recommended

Reviewed December 05, 2019

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Dear Vitx, Thank you for taking the time to share all your lovely thoughts and making Forest City Phoenix International Marina Hotel your preferred choice of accommodation. Your lovely praises for our team who've made your stay all the more pleasant will surely be passed on to them. It always rewarding to receive such warm compliments from our guests. Thank you! All of us here look forward to welcoming you again soon and wish you a very Happy New Year. :) Sincerely, Nabil, Guest service Manager

Responded January 07, 2020
Forest City Marina Hotel
10.0
Exceptional
Tan from Singapore
Family with young children
Superior Room King
Stayed 2 nights in June 2019

Good for value hotel”

Spacious room, and clean environment and room is of acceptable standard. View is very good too. Surrounding got a mall, so it is very convenient. No need to drive out for food or shopping. My gal loves the beach and the swimming pool. Very near to customs so no need to waste time driving back to Singapore.

Reviewed June 11, 2019

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Dear Tan, Thank you for staying with us recently and for taking the time to share with us your experience.We are delighted that you have overall enjoyed your stay and appreciate your feedback. Looking forward to welcoming you back in the near future! Best Regards, Edward - Senior Duty Manager

Responded June 12, 2019
Forest City Marina Hotel
10.0
Exceptional
Chan from Malaysia
Family with young children
Deluxe King
Stayed 2 nights in December 2019

Joy & Fun”

A very good experience for being stay in Forest City Phoenix International Marina Hotel. Very friendly staff. Get upgrade to garden suite and this room is large and amazing, we enjoy it. Swimming pool is large and clean, food is nice, room very clean. Very recommended hotel. Definitely will come again.

Reviewed December 08, 2019

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Dear Chan, Thank you for taking the time to share your feedback and choosing our property as preferred destinations. I glad to hear that everything was fine, joy and fun during your stay recently. Kindly share and spread your stay experienced among people around you so that they can have the same.:) Once again, thank you and Happy New Year! Sincerely, Nabil Guest Service Manager

Responded January 07, 2020
Forest City Marina Hotel
10.0
Exceptional
Nornadiah from Malaysia
Family with young children
Superior Room
Stayed 1 night in November 2020

Beautiful hotel & excellent service 👍🏻”

I booked for my friend for they anniversary. ( Cuz i have good experiences before this at this hotel) and Yeah ! her husband very happy that day 😊 thank you forest city hotel for your wonderful service. Thank you for the deco & cake . I will recommend this hotel again to my family & friends !

Reviewed November 19, 2020

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Dear Nornadiah, Thank you for lending us your precious time to review our property and we are happy to hear that our Forest City Marina Hotel does impress your stay experience. We are looking forward to welcoming you back in near future! Sincerely, MeiJin Duty Manager

Responded November 27, 2020
Forest City Marina Hotel
10.0
Exceptional
NADIA from Singapore
Family with young children
Superior Twin
Stayed 1 night in December 2018

I was overwhelmed with the size of the room and its bathroom. ”

Hope to see more shops with varieties of goods for all ranges of age. We chose to drive out for food as there are no shops available after 10pm, however the drive out was too dark and it had kept me nervous throughout. Will be pleased if management will look into having some lights (though sparsely apart).

Reviewed January 01, 2019

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Dear NADIA, Thank you for taking the time to share your feedback on Agoda and I truly appreciate your very kind words, and glad that we are able to give you a great impression even at only a short stay with us. We've shared your feedback with the Management Team and please rest assure that we are looking into your comments seriously. Thank you for your time and we look forward to welcome you back again in Forest City Phoenix International Marina Hotel. Kind regards Edward - Senior Duty Manager

Responded January 02, 2019
Forest City Marina Hotel
10.0
Exceptional
Tini from Singapore
Couple
Superior Twin
Stayed 1 night in January 2019

Great stay!”

We had a great stay here.room is big and the view was very beautiful. It’s great to stay without making any plans. For breakfast, we would like to give special thanks to Gagan, staff there was very friendly! He greet and attended to us and always with a smile on his face. Thanks again gagan!

Reviewed January 27, 2019

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Dear Tini, Thank you for your gracious comments. We are delighted to know your wonderful feedback on our service, it gives us motivations to strive to do better and continue carrying on the hotel legacy of excellence. We will also be sharing your kind compliments with Gagan who has left a lasting impression on you. Hope to welcome you back for another stay in the very near future! Kind regards, Edward - Senior Duty Manager

Responded January 27, 2019
Forest City Marina Hotel
10.0
Exceptional
Qusanssori from Malaysia
Solo traveler
Superior Twin
Stayed 1 night in September 2019

Worth to stay”

Very clean, spacious and great breakfast. Their staff are very friendly especially a guy name Gagan who wilk walk around asking if there anything else you want during breakfast. World class hospitality

Reviewed September 25, 2019

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Dear Qusanssori, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service, products and ongoing upgrades. We are delight you had a great stay during your stay with us.We are looking forward to welcome you back in near future. See you soon! Best Regards, Arfan- Duty Manager

Responded September 26, 2019
Forest City Marina Hotel
10.0
Exceptional
Prem from Malaysia
Group
Deluxe Twin
Stayed 1 night in July 2020

Forest city phoenix”

The room was big and clean. The seaview was really awesome with strong wind. The staffs also well behaved with their customer service. Overall 5 starts for it. Thanks :)

Reviewed July 16, 2020

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Dear Prem, Thank you for taking the time to pen down your stay experience and it is delightful to heard that you are enjoyed it very much. We look forward to giving you a warm welcome on your next vacation at Forest City Marina Hotel in the near future. Best regards, Rainy Duty Manager

Responded September 24, 2020
Forest City Marina Hotel
10.0
Exceptional
DIANAH from Malaysia
Family with young children
Superior Twin
Stayed 1 night in August 2020

Best Hotel ”

If you plan for staycation with family , Phoenix Hotel is the best choice ! Staff very friendly, complete facilities, room very & updated . The view of room was awesome ! You even can see the sunset just on your own room . Highly recommended for best hotel

Reviewed August 31, 2020

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Dear Dianah, Thank you for lending us your precious time to review our property and we are happy to hear that our Forest City Phoenix International Marina Hotel does impress your stay experience. We are looking forward to welcome you back in near future! Sincerely, MeiJi Duty Manager

Responded September 03, 2020
Forest City Marina Hotel
10.0
Exceptional
Noorasidah from Singapore
Couple
Superior Room King
Stayed 1 night in February 2020

Staycation”

Almost every year, me & hubby will choose this hotel for our staycation away from the kids. We loves this place. Room is big & the view from our balcony is so mesmerizing in the morning. We love the quietness of the surrounding also. But today breakfast is so disappointing. Not much food & theres no top up of the bread even we we go there at 8.30am.

Reviewed February 22, 2020

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Dear guest , Thank you for your perfect scores and for lending your time to review us. We always try our best to keep our guests comfortable, and that would mean a nice, clean room to rest in after a long journey :) I believe peoples within this forum would be wondering about your excellent stay experienced and they want to have the same as yours. Thank you for highlighted the breakfast issue and we will look into the issue and improve it. Once again, thank you and we are looking forward to meeting you again. Sincerely, MeiJin Duty Manager

Responded February 22, 2020
Forest City Marina Hotel
10.0
Exceptional
kathy from Singapore
Business traveler
Superior Room King
Stayed 1 night in July 2019

Phoenix hotel forest city will always my first choice. Unfortunately this time have bad experience. ”

Still have room to improve when facing the black out in the middle of the night. May i suggest that you provide a torch light for emergency? Which is a safety for your client when black out in the room.

Reviewed July 17, 2019

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Dear Ms Kathy, Thank you for staying with us recently and for taking the time to share with us your experience. Please accept our sincere apologies that your stay with us did not meet your expectations. Besides, for the torch light issue we do have the torch light in our every room. It's just beside the bed side table. Your feedback is important to us and helps to improve on our guest experiences. We hope to have the opportunity to serve you better in the near future. Kind regards, Edward - Senior Duty Manager

Responded July 18, 2019
Forest City Marina Hotel
10.0
Exceptional
Nursyahirah from Malaysia
Family with teens
Deluxe King
Stayed 1 night in January 2019

Exceptional”

Very pleasant stay in phoenix hotel . Was greeted in the restaurant by Gagan Luhar with a warm smile . Such a good waiter and very cheerful. Good service and good job!

Reviewed January 02, 2019

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Dear Nursyahirah, Thank you for your gracious comments. We are delighted to know your wonderful feedback on our service, it gives us motivations to strive to do better and continue carrying on the hotel legacy of excellence. We will also be sharing your kind compliments with Gagan who has left a lasting impression on you. Hope to welcome you back for another stay in the very near future! Kind regards, Edward - Senior Duty Manager

Responded January 02, 2019
Forest City Marina Hotel
10.0
Exceptional
amy from Malaysia
Couple
Deluxe King
Stayed 1 night in March 2019

Excellent service. Thanks to the staff at the reception.. help me a lot to come to hotel.good”

Very happy with the decor and good service from the hotel

Reviewed March 24, 2019

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Dear Amy, Thank you for your continued support and patronage. It brings us immense joy that you have made us your preferred choice of accommodation. We are certainly glad to have contributed to an overall comfortable and satisfying stay and look forward to warmly welcoming you again soon. Kind regards, Edward - Senior Duty Manager

Responded March 25, 2019
Forest City Marina Hotel
9.6
Exceptional
Shahril from Singapore
Couple
Superior Room King
Stayed 1 night in March 2019

Great hotel”

We had a wonderful stay at the hotel with nice, big n clean room, very friendly staff and good breakfast spread. Great place to celebrate our special day. Thanks so much to Mr Gagan and Mr Azeem for their great services. Will recommend to family & friends.

Reviewed March 10, 2019

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Thank you for your feedback. It's excellent that the hotel meet all expectations and suited all the needs that you looked for when it comes to your accommodation and hotel facilities. We here a very glad to share your feedback to the related department and wish you have a great day ahead. We look forward to your next visit. Thank you, Regards, Arfan Duty Manager Forest City Phoenix International Marina Hotel

Responded March 11, 2019
Forest City Marina Hotel
9.6
Exceptional
jason from Singapore
Family with young children
Superior Twin
Stayed 1 night in February 2019

Exceptional”

Miss Mei Jin, the manager on duty was very helpful and attentive when we checked in and out. She even noticed that it was my wife’s birthday during our stay and subsequently got us a cake during breakfast. Mr Gagan, the breakfast manager was also very helpful with our kids and got a nice place near the playground so the kids could play while we have our meals. Overall, my wife was very pleased and said she would like to come back again. Well done team

Reviewed February 25, 2019

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Dear Mr Jason, Thank you for leaving us with a great review. I am pleased to know that you find your stay here pleasant. Good to know you enjoyed almost everything that the hotel has to provide.I will delegate such a wonderful feedback for all related department and I look forward to welcoming you back to stay with us again in near future.Many Thanks. Best Regard, Arfan Duty Manager Forest City Phoenix International Marina Hotel

Responded February 26, 2019
Forest City Marina Hotel
10.0
Exceptional
Amalina from Malaysia
Family with young children
Superior Twin
Stayed 1 night in November 2019

STay was great!”

everything was perfect, only the breakfast buffet can be improved. Not much variety on the breakfast spread. Other than that, perfecto!

Reviewed December 15, 2019

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Dear Amalina, Thank you for taking the time to share your stay experience with us gives us a full scored. We always try our best to keep our guests feels comforts and to create a memorable experience during the stay. We are pleased to welcome you soon and Happy New Year! Sincerely, Nabil Guest Service Manager

Responded January 07, 2020
Forest City Marina Hotel
10.0
Exceptional
NOOR from Malaysia
Family with young children
Superior Twin
Stayed 1 night in October 2020

All unit facing beach side”

Nice view, all room units facing toward the beach. Nice pool, landscaping & restaurant.

Reviewed October 31, 2020

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Dear Noor, Thank you for taking the time to share your stay experience with us. We always try our best to keep our guests feels comforts and to create a memorable experience during the stay. We are looking forward to welcoming you back in near future! Warm regards, Yen Reception Team Leader

Responded November 06, 2020
Forest City Marina Hotel
10.0
Exceptional
Amalina from Malaysia
Family with young children
Superior Room King
Stayed 1 night in November 2019

Great stay!”

Everything was perfect, only the breakfast buffet can be improved. Not much variety on the breakfast spread. Other than that, perfecto!

Reviewed December 15, 2019

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Dear Amalina, Thank you for taking the time to share your stay experience with us gives us a full scored. We always try our best to keep our guests feels comforts and to create a memorable experience during the stay. We are pleased to welcome you soon and Happy New Year! Sincerely, Nabil Guest Service Manager

Responded January 07, 2020
Forest City Marina Hotel
9.6
Exceptional
Mohammad from Singapore
Family with young children
Superior Room King
Stayed 2 nights in February 2019

Exceptional”

Nice hotel with nice view. Good for people if want to have a peaceful stay as this place is far from the town area. It’s by the beach, nice view. Nice beach. Hotel staff are friendly, especially GAGAN from the hotel restaurant whom offers to help us with the food. Great service from him.

Reviewed February 09, 2019

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Dear Mohammad, Thank you for taking your time to feedback with regards to your recent stay with us. We are pleased to note that our colleagues went the extra mile in ensuring a pleasant stay, in particular Gagan from the Food & Beverage department. Your kind compliments will certainly be shared with the team as it will definitely encourage the team to continue enhancing our guest experience. We look forward to seeing you at Forest City Phoenix International Marina Hotel once again. Kind regards, Edward Chew - Senior Duty Manager

Responded February 10, 2019
Forest City Marina Hotel
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