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Fivitel Hoi An Hotel
Fivitel Hoi An Hotel
Fivitel Hoi An Hotel
Fivitel Hoi An Hotel
Fivitel Hoi An Hotel
Fivitel Hoi An Hotel
Fivitel Hoi An Hotel

Removed from saved list

8.5

Excellent

678 reviews

678 reviews

Breakfast10
Housekeeping7
Beach6
See map

7.6

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Cua Dai Beach 320 m
Tra Que Vegetable Village 3.8 km
An Bang Beach 3.9 km
Precious Heritage by Rehahn 4.5 km
Hoi An Night Market 4.7 km
Central Market 4.8 km
Fukian Assembly Hall (Phuc Kien) 4.8 km
Hoi An Ancient Town 5.0 km
Old House of Tan Ky 5.1 km
Japanese Covered Bridge 5.3 km
Nearby landmarks
Cua Dai Beach 320 m
Alibaba Tailor 670 m
Bao ni 910 m
Charm Charm Tailor 940 m
Thu Thuy 990 m
Duc Minh Tailor 1.1 km
Cam Thanh Com. house Playground 1.2 km
Gạo lứt Cẩm Thanh 1.2 km
Yakim Costume Tailor 1.7 km
Thuan Tinh Island Cooking 1.8 km
2020

Fivitel Hoi An Hotel

Au Co, Cua Dai, Hoi An, Vietnam - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cua Dai part of Hoi An, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Hoi An Ancient Town. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Check-in [24-hour]

Airport transport

Excellent breakfast

Private beach

Currency conversion service

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Workout and Leisure
Exercise area
Swimming pool [indoor]
See all amenities
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."
Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Facilities

Front desk [24-hour]

Transport to airport

Bicycle rental

Car park

Exercise area

Spa

Shuttle service

Complimentary WIFi in all rooms

Cheaper than 91% of all properties in Hoi An in the last 24 hoursCompared to 937 Hoi An properties at Agoda for various dates
Value for money8.6
Distance to city center5 km
Location rating7.6
Nearest airportDa Nang International Airport (DAD)
Distance to airport25.9 km

Rooms available at Fivitel Hoi An Hotel

Deluxe Village View Double Room
...
  • Room size: 30 m²/323 ft²
  • Country/region view
  • 1 king bed
Enter dates to see prices
Deluxe Village View Family Room
...
  • Room size: 40 m²/431 ft²
  • Country/region view
  • 1 king bed and 1 single bed
Enter dates to see prices
Deluxe Family Room with Balcony
...
  • Room size: 40 m²/431 ft²
  • Street view
  • 1 king bed and 1 single bed
Enter dates to see prices
Deluxe Partial Ocean View Family Room
...
  • Room size: 40 m²/431 ft²
  • Partial ocean view
  • 1 king bed and 1 single bed
Enter dates to see prices
Deluxe Double Partial Ocean View
...
  • Room size: 35 m²/377 ft²
  • Partial ocean view
  • 1 king bed
Enter dates to see prices
Deluxe Village View Double or Twin Room
...
  • Room size: 28 m²/301 ft²
  • Country/region view
  • 2 single beds
Enter dates to see prices
Superior Double or Twin Balcony
...
  • Room size: 28 m²/301 ft²
  • Street view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Double Room Balcony
...
  • Room size: 30 m²/323 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Deluxe Queen Room
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Superior Room
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 1 queen bed or 2 single bed...
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Fivitel Hoi An Hotel?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Fivitel Hoi An Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Fivitel Hoi An Hotel?

Fivitel Hoi An Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 400000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Fivitel Hoi An Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Hoi An with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Fivitel Hoi An Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Fivitel Hoi An Hotel. There's an additional charge of 200000 VND for adults and 5 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Fivitel Hoi An Hotel?

Fivitel Hoi An Hotel features an on-site restaurant for your dining convenience.

What is the smoking policy at Fivitel Hoi An Hotel?

Fivitel Hoi An Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Fivitel Hoi An Hotel?

Fivitel Hoi An Hotel’s neighborhood is Cua Dai which includes popular restaurants such as The Arthouse Restaurant, Thi Nhan Seafood Restaurant and A Roi Seafood Restaurant.

What popular shopping places are close to Fivitel Hoi An Hotel?

Located in the Cua Dai area, Fivitel Hoi An Hotel is close to great shopping choices like Alibaba Tailor, Bao ni and Charm Charm Tailor.

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See map

Explore the neighborhood

What people love about Fivitel Hoi An Hotel

  • 9.2

    Exceptional
    Cleanliness

    "Hotel was clean with spacious rooms."

    John

    |

    June 24, 2022

  • 8

    Very good
    Staff 

    "Staffs are friendly and good service 👍"

    sontlcc

    |

    June 15, 2022

  • 7.6

    Very good
    Breakfast

    "Breakfast is just ok."

    Nhu

    |

    June 12, 2022

Overall rating:

8.5

Excellent
678 reviews
Cleanliness
8.7
Facilities
8.3
Location
7.6
Read all reviews >
What travelers say they love:
We get free dinner with hot pot, it is so good and surprise ...
vu from Vietnam
Group
More about Fivitel Hoi An Hotel

More about Fivitel Hoi An Hotel

Fivitel Hoi An Hotel

When you are looking for comfortable and convenient accommodations in Hoi An, make Fivitel Hoi An Hotel your home away from home. A stay at Fivitel Hoi An Hotel ensures an easy access to the lively city and all of its wonders. The true local flavors and culture of Hoi An are yours with a stay at Fivitel Hoi An Hotel, located just 5.0 km from the famous Hoi An Ancient Town.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Fivitel Hoi An Hotel. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Hoi An can be assisted with taxi and car hire services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. While lodging at this wonderful hotel, a charming and cozy on-site fireplace will keep you warm on cold days and nights.
Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Fivitel Hoi An Hotel. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Fivitel Hoi An Hotel are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The specially-designed rooms at Fivitel Hoi An Hotel offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
You may be assured to know that a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Fivitel Hoi An Hotel, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Fivitel Hoi An Hotel has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage and spa. The many offerings at Fivitel Hoi An Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Fivitel Hoi An Hotel gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the library and shared lounge and TV area.


Around the property

Venture outside the hotel and explore Hoi An. Sometimes the best vacation days are spent doing nothing. With An Bang Beach located 4.1 km away, you can turn a sunny day into a perfect chill out with sand and surf. Your journey through Hoi An can be completed with a short shopping stop at Hoi An Night Market located 4.7 km away.


Reasons to stay here

Spend less here on rooms than you would at 90% of other accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Breakfast

3 mentions

Swimming Pool

3 mentions

Beach

1 mention

Housekeeping

1 mention

Languages spoken

  • English
  • Vietnamese

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Exercise area
  • Garden
  • Golf course [on-site]
  • Massage
  • Pool with view
  • Private beach
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Breakfast in room

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Grooming service
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal
  • Kids safety features
  • Swimming pool [kids]

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Accessible by elevator
  • Alarm clock
  • Baby safety gates
  • Balcony/terrace
  • Bathrobes
  • Bicycle rental [free]
  • Blackout curtains
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea machine
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Desk
  • Dining table
  • Dressing room
  • Executive lounge access
  • Fire extinguisher
  • Fireplace
  • Free tea
  • Free welcome drink
  • Fruits/snacks
  • Hair dryer
  • High chair
  • High floor
  • Hypoallergenic
  • Linens
  • Lock box in room
  • Locker
  • Mini bar
  • Mirror
  • Non-smoking
  • Phone
  • Pool facilities
  • Private bathroom
  • Roll-in shower
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Seating area
  • Sewing kit
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Swimming pool [direct access]
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Umbrella
  • Wake up call
  • Walk-in shower
  • Wi-Fi [complimentary]
  • Window
Food and dining
Breakfast options
  • American
  • Asian
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site

Restaurant

  • Cuisine: Asian
  • Menu: Buffet, A-la-carte
Location
Au Co, Cua Dai, Hoi An, Vietnam
Very good
Location

7.6

Airports

  • Da Nang International Airport (DAD)
    25.9 km
  • Chu Lai Airport (VCL)
    64.0 km

Public transportation

  • Nguyen Tat Thanh Bus Station
    5.6 km

Hospital or clinic

  • Tram Y Te Xa Cam Thanh
    2.1 km

Shopping

  • Hoi An Night Market
    4.7 km
What's nearby

Popular landmarks

  • Cua Dai Beach
    320 m
  • Tra Que Vegetable Village
    3.8 km
  • An Bang Beach
    3.9 km
  • Precious Heritage by Rehahn
    4.5 km
  • Hoi An Night Market
    4.7 km
  • Central Market
    4.8 km
  • Fukian Assembly Hall (Phuc Kien)
    4.8 km
  • Hoi An Ancient Town
    5.0 km
  • Old House of Tan Ky
    5.1 km
  • Japanese Covered Bridge
    5.3 km

Nearby landmarks

  • Cua Dai Beach
    320 m
  • Alibaba Tailor
    670 m
  • Bao ni
    910 m
  • Charm Charm Tailor
    940 m
  • Thu Thuy
    990 m
  • Duc Minh Tailor
    1.1 km
  • Cam Thanh Com. house Playground
    1.2 km
  • Gạo lứt Cẩm Thanh
    1.2 km
  • Yakim Costume Tailor
    1.7 km
  • Thuan Tinh Island Cooking
    1.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until14:00
  • Check-out from12:00
  • Check-out until12:00

Getting around

  • Airport transfer fee400000 VND
  • Distance from city center5 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)200000 VND

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 80
  • Room voltage220
  • Year property opened2019

Parking

  • Daily parking fee0 USD
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Fivitel Hoi An Hotel from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.7
Facilities8.3
Location7.6
Service8.8
Value for money8.6
High score for Hoi An
Rating
9+ Exceptional (72)
8-9 Excellent (21)
7-8 Very Good (22)
6-7 Good (10)
<6 Below Expectation (14)
Time of the year
Mar - May (11)
Jun - Aug (37)
Sep - Nov (41)
Dec - Feb (50)
All guests (229)
All room types
All languages

Show reviews that mention 

Showing 139 verified guest comments
12345
9.6
Exceptional
Russell from Australia
Solo traveler
Superior Double or Twin Balcony
Stayed 6 nights in July 2019

Great experience, exceeds expectations”

1 week stay, escaping Melb winter. Fivitel Hoi An is a new boutique style hotel, located <5min walk to broad sandy ocean beach, safe for swimming and chilling. Several hundred metres beyond the hustle of the more populated beach area, has a couple of local vendors to buy cool drinks, snacks from in shady tree area back from the sand. Not far from many decent eateries, Bao Han restaurant (17 Cua Dai) a fave. Room has all comforts. Bed/linen and ensuite great. Everything you expect is installed. Breakfast food variety and quality is superb and plentiful in bright ground floor restaurant. Smiling, communicative staff make a beautiful start to the day. Guests’ tastes from many countries including local VN families, are well catered for. Very happy to recommend and will be back. If you appreciate smaller hotels with attentive and genuinely friendly staff, you’ll love this place. Thanks to ALL staff for making my stay happy and memorable, esp. Ms Lotus, Ms Kelly, Ms Thy Thy, Ms Selena. Russ

Reviewed July 14, 2019

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10.0
Exceptional
Michael from Australia
Couple
Deluxe Double Room Balcony
Stayed 7 nights in July 2019

Fivitel Hoi An – A “GOLD STAR” Hospitality Experience”

We have just experienced a truly delightful week and this brand-new hotel. Wow… What a wonderful experience this has been. It is an enormous project to get everything completed, and this wonderful team of staff ALL work together to provide such an excellent experience for their guests. Staff learn your name and assist when you depart and welcome you back with big smiles when you return from a day of travel adventure. Everything is so easy. Everything you want is either at the hotel, or an easy walk down the road. The best position on Hoi An’s gleaming white beach is just 100m from the front door. More friends of our group arrived a day after us. They were welcomed warmly, collected from the airport by private car and treated with the same grace & warmth that we were on our arrival. Staying at the Fivitel made our week in Hoi An a super special holiday. We can’t thank ALL STAFF enough for being so kind to us. What a great team of people. I would like to also make special mention & ex

Reviewed July 15, 2019

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9.2
Exceptional
Morayma from United States
Family with teens
Deluxe Family Room with Balcony
Stayed 5 nights in July 2019

Great place to stay”

We arrived and were served their fabulous welcome drink. A hibiscus tea fusion that was so great we asked for one very day. Sarah leads a great team at the reception front desk. Lotus and Sarah were always attentive and proving excellent service and answered all our questions. They were very nice and we had many conversation and became friends. Lucy and Thy Thy were great at helping us find locations and calling us taxis. My family really enjoyed the Fivitel breakfast as we were able to fill up and go through our tours without needing lunch. The kitchen staff was the best service I have had in many years and the food was delicious. The private beach was across the street, but was never over crowded and there were always umbrellas and chairs available. I can not thank the staff a Fivitel enough for making our stay in Hoi An a great and memorable one. -Carrera Family

Reviewed July 28, 2019

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10.0
Exceptional
Michael from Australia
Solo traveler
Deluxe Double Room Balcony
Stayed 4 nights in January 2020

Great for a relaxed beach holiday”

Very clean and comfortable new hotel situated right at the beach in Hoi An. Communication from the hotel was excellent to arrange an airport transfer, the driver was on time and easy to find. The drive from Da Nang isless than an hour. The room is well furnished with firm bed, excellent linen, amazing hot rainhead shower and big TV with good selection of programs. Included breakfast was excellent with a good range and some variation from day to day. Lots of good Vietnamese coffee available. The in house restaurant / room service also good. The hotel is a short walk from a small beach which is fine for a few hours of sun, and a long walk to the main An Beng beach. A taxi to the beach is under 100000VND, and to the old town centre about 110000VND. Lots of food choices nearby. Highly recommended.

Reviewed January 13, 2020

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10.0
Exceptional
Haze from Thailand
Group
Superior Double or Twin Balcony
Stayed 1 night in February 2020

Perfect!!!”

We booked Fivitel hotel in Hoi An firt step we fall in love with hotel and all staff at this hotel we design to come back unfortunately we can not but we find other Fivitel in Danang than we design to stay at this hotel brand again and again cuz your service.

Reviewed February 29, 2020

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8.8
Excellent
Peter from Canada
Couple
Superior Double or Twin Balcony
Stayed 3 nights in February 2020

Fivitel Hotel is a Pleasant Surprise ”

Fivitel Hotel is a pleasant surprise. We had booked on Agoda only two days prior to our arrival here. E were met by the reception staff who offered a refreshing lemonade and then sat down with us for the sign-in. The rooms are comfortable and very neat. Wifi works very well. The complimentary breakfast offered both Vietnamese and western fare. It was very good. There is a rooftop infinity pool and the hotel has its own private beach. We have already used the shuttle bus to Hoi An’s old town twice. If you feel more energetic there are bicycles available for the guests.

Reviewed February 08, 2020

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9.6
Exceptional
James
Couple
Superior Double or Twin Balcony
Stayed 2 nights in November 2019

Great stay”

We thoroughly enjoyed our stay at Fivitel. We initially booked 5 days but decided to add an extra 2 nights. During our 7 day stay, every member of staff we encountered was friendly and helpful - especially Lucy who helped us so much after we checked out, even organising our taxi to Danang to get our night train. The room was spacious, clean and comfortable. The shuttle service to the old town is great and the free bikes are great.

Reviewed November 19, 2019

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9.6
Exceptional
Tanay from India
Couple
Deluxe Double Room Balcony
Stayed 2 nights in December 2019

Exceptional”

Pros: Very close to the beach. Has a private beach area designated for Fivitel guests. Quiet location and surroundings. Beautiful rooms. Great breakfast. Shuttle to old town. Umbrellas and bicycles available easily. Cons: The shuttle timings are not the best -- the first one leaves at 10 am and there’s none after that till 2 pm. The last shuttle back to hotel leaves old town at 9.15 pm, so if you want to stay till later, you will have to hire a cab. Since the check-in time is 2 pm, you must leave by the 4 pm shuttle if you want to enjoy the old town in evening, so that you have enough time till you return by the 9.15 pm shuttle. If you leave by the 7 pm shuttle, you won't get enough time, or will have to pay for cab. Overall, nice hotel. Pick if you want to stay at the beach and travel to the Old Town (10 minutes away by shuttle).

Reviewed January 10, 2020

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8.4
Excellent
Amelia from Sweden
Couple
Superior Double or Twin Balcony
Stayed 4 nights in February 2020

Wonderful staff and hotel, not the best (but okay) location”

This hotel was nice and the staff was wonderful, but on a return trip I think we would have chosen a different location. The Fivitel is well located if you are looking for beach time, but it s a bit off the central tourist track. They offer a shuttle to both the old town, and to An Bang beach (which is a wonderful service!), but on a return trip I think I would have paid a bit more to be walking distance from one of these attactions. Otherwise we were pleased with the rooms, breakfast, and services, and it is a great deal for the price!

Reviewed March 02, 2020

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10.0
Exceptional
NGUYEN from United States
Couple
Deluxe Double Room Balcony
Stayed 1 night in September 2019

Very good services ”

We would like to say thanks to Sarah and all of staffs there. Special thanks to Vi (booking department) for her support. We had an amazing vacation there.

Reviewed November 06, 2019

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10.0
Exceptional
JIEUN from South Korea
Couple
Superior Double or Twin Balcony
Stayed 3 nights in August 2019

This place was really awesome!!!!!!”

It was so lucky to stay in this hotel. The room was so clean and cozy, wide enough for 2 people to stay comfortable. The pool on the rooftop was amazing. It was cleanly managed and super nice. The hotel crew was super duper kind to us and they were all ready to support us at any time. Lucy, Selena, Michael, Grey were really supportive and super nice. I am really sure that I want to book this hotel when I go travel Hoi An once more.

Reviewed September 01, 2019

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9.6
Exceptional
Dominik from Switzerland
Group
Superior Double or Twin Balcony
Stayed 2 nights in January 2020

Great stay”

We had a great stay there - the staff is super friendly and kind....so lovely! The location is at the beach, so it's easy to swim - there's also a great rooftop pool with a great view. If you like to visit the oldtown, then u can use the hotel shuttle for free. There should be more running times on the timetable. We took several times the taxi instead of the shuttle (costs per ride 120k vnd) I would definitively recommend Fivitel!

Reviewed January 11, 2020

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9.6
Exceptional
Raquel
Couple
Superior Double or Twin Balcony
Stayed 2 nights in August 2019

Lovely stay”

New facility so all amenities are functioning well. We were provided a free room upgrade and delicious hot pot dinner for two, which was very fun. The staff is very attentive and sweet (special thanks to Lotus!). The weekend can get busy and rowdy with all the Vietnamese people who come to the beach to get away. The pool is on the roof, so space is limited, the bar is currently under construction. The beach is across the street, which is not too busy. Bicycles can be borrowed, which is good given most shops are a few blocks away. Overall great stay for the cost.

Reviewed August 27, 2019

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9.6
Exceptional
NAOMI from Japan
Couple
Superior Double or Twin Balcony
Stayed 1 night in October 2019

⭐︎Recommended hotel⭐︎”

All the staff greeted us with smiles. Breakfast is a variety of different days. Thank you (^-^)v

Reviewed November 03, 2019

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9.2
Exceptional
Christopher from Germany
Couple
Superior Double or Twin Balcony
Stayed 3 nights in October 2019

Exceptional”

Fivitel ist a little outside of town, but the hotel provides several freue shuttles Düring the day! Very good restaurants are near by the hotel!

Reviewed October 23, 2019

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9.2
Exceptional
Minh from Vietnam
Couple
Superior Double or Twin Balcony
Stayed 3 nights in December 2019

Exceptional”

Pros: + Great place, nice location opposite the beach and have private beach and the pool at rooftop. + The room is new, neat and clean. The mini bar price is also very good. + Having a little gym and a decent coffee shop at the roof. + Spa price have a bit discount and the staff was nice. + Free bike rental +The cleaning staff was doing very good job. Cons: + The food at the restaurant which the hotel giving coupon is not really good, have to order many time to get what I want. + The staff was not showing much the passionate and honestly need training about the hotel standard. + The location is good by facing the beach but quite too far to the old town. I think this is good hotel to stay in overall. Everything is good, only need to improve about the standards and the quality of the hotel staff in order to make every thing better.

Reviewed December 18, 2019

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8.4
Excellent
Ron from South Africa
Couple
Superior Double or Twin Balcony
Stayed 4 nights in September 2019

Good hotel with great standards”

This is a great hotel with well trained staff and excellent standards all round. The staff go out of their way to assist. The food and cleanliness is very good.the only drawback is maybe the location of the property.

Reviewed October 04, 2019

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7.2
Very good
vu from Vietnam
Group
Superior Double or Twin Balcony
Stayed 1 night in August 2019

Good with value.”

Price is good (not expensive), breakfast may be better. We get free dinner with hot pot, it is so good and surprise to us. Swimming pool is small, hotel a little bit far from old town. Close to beach.

Reviewed August 27, 2019

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10.0
Exceptional
Belen from Vietnam
Couple
Superior Double or Twin Balcony
Stayed 3 nights in August 2019

Exceptional”

Very happy overall. Nice room, super cool infinity pool, free dinner and free shuttle bus to hoi an ancient part of town. Also, free bikes to use! Staff very friendly and supportive.

Reviewed August 24, 2019

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2.0
Giang from United Kingdom
Business traveler
Superior Double or Twin Balcony
Stayed 1 night in October 2019

Awful”

Being a big fan of Fivitel Danang so when i found they opened a new one in Hoi An, I said to myself i should check it out. Unfortunately, it was on another end of the line. Service was slow and awfully bad. Came to check in first but once a foreign guest stormed in the desk and complained non-stop about her restaurant voucher, the receptionist completely forgot about my existence and let me wait alone forever to continue the check-in process. Thanks God, after 15 minutes, a bell-man called David finally realised the situation and did a quick check-in for me. Horrible things didnot stop there. The room i booked was a deluxe single but they gave me a triple room with a ultra big live spider lying on top of the bathroom sink. Called reception again and was informed it was an upgrade for me to family room while implying i should be grateful for that. Gosh. I then expressed how greatly appreciate i am but sincerely asked her if she could give me another room with 1 single bed rather th

Reviewed October 18, 2019

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