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Fersal Hotel Puerto Princesa
Fersal Hotel Puerto Princesa
Fersal Hotel Puerto Princesa
Fersal Hotel Puerto Princesa
Fersal Hotel Puerto Princesa
Fersal Hotel Puerto Princesa
Fersal Hotel Puerto Princesa

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8.2

Excellent

905 reviews

905 reviews

Housekeeping58
Breakfast48
Food & Dining6
See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Firefly Watching 7.8 km
Palawan Wildlife Rescue and Conservation Center 9.4 km
Cowrie Island 11.3 km
Puerto Princesa City Baywalk Park 33.6 km
Ugong Rock 40.1 km
Puerto Princesa Underground River 53.8 km
Las Cabanas Beach 170.3 km
Seven Commandos Beach 172.7 km
Nacpan Beach 187.9 km
Nearby landmarks
Kaingud Arts and Crafts 110 m
ASIANO Arts and Crafts 310 m
Puerto Princesa International Airport 870 m
A. Baluyut-Lim Dental Clinic 930 m
Ditchay's bistro 1.1 km
Pedro Vicente Park 1.2 km
Palawan Special Battalion WW2 Memorial Museum 1.2 km
Palawan Heritage Center 1.3 km
Antonio Bautista Golf Course 1.3 km
Palawan Museum 1.4 km

Fersal Hotel Puerto Princesa

Rizal Avenue Extension, Bancao Bancao, Puerto Princesa, Palawan, Philippines - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Puerto Princesa, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Puerto Princesa Underground River. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Palawan

Front desk [24-hour]

Airport transfer

Excellent breakfast

Inside city center

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Spa

Fitness center

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

3 travelers have booked today.

Value for money8.4
Location rating8.4
Nearest airportSan Vicente Airport (SWL)
Distance to airport104.1 km

Rooms available at Fersal Hotel Puerto Princesa

Excellent
Room comfort & quality

8.3

Junior Suite Room
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite Room
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe (2 Double Beds)
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Deluxe Triple
...
  • Room size: 29 m²/312 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Deluxe Quad
...
  • Room size: 34 m²/366 ft²
  • City view
  • 4 single beds
Enter dates to see prices
Deluxe (One Big Bed)
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Single Room
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Deluxe Queen Room
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 double beds
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Fersal Hotel Puerto Princesa?

Check-in is from 02:00 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Fersal Hotel Puerto Princesa?

Fersal Hotel Puerto Princesa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Fersal Hotel Puerto Princesa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Fersal Hotel Puerto Princesa has a car park right on site for maximum convenience. Parking is free for guests.

Is breakfast offered at Fersal Hotel Puerto Princesa?

Start your mornings right, with the continental and buffet breakfast options offered at Fersal Hotel Puerto Princesa.

What are my dining options at Fersal Hotel Puerto Princesa?

Fersal Hotel Puerto Princesa features an on-site restaurant for your dining convenience.

What is the smoking policy at Fersal Hotel Puerto Princesa?

Fersal Hotel Puerto Princesa does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Fersal Hotel Puerto Princesa?

Fersal Hotel Puerto Princesa’s neighborhood is Puerto Princesa which includes popular restaurants such as La Terrasse, Wines Cold Cuts Restaurant and Eightynine Cafe Palawan.

What popular shopping places are close to Fersal Hotel Puerto Princesa?

Located in the Puerto Princesa area, Fersal Hotel Puerto Princesa is close to great shopping choices like Robinsons Place Mall Palawan, Kaingud Arts and Crafts and ASIANO Arts and Crafts.

What are popular attractions near Fersal Hotel Puerto Princesa?

Fersal Hotel Puerto Princesa’s location in the Puerto Princesa neighborhood makes it close to famous attractions including Puerto Princesa City Baywalk Park, Immaculate Conception Cathedral and Plaza Cuartel.

What popular beaches are close to Fersal Hotel Puerto Princesa?

Fersal Hotel Puerto Princesa’s Puerto Princesa neighborhood also includes Sabang Beach, Nagtabon Beach and Pristine Beach.

What popular natural sightseeing spots are close to Fersal Hotel Puerto Princesa?

Fersal Hotel Puerto Princesa is located within Puerto Princesa, which makes it conveniently close to natural sights including Firefly Watching, Palawan Wildlife Rescue and Conservation Center and Palawan Butterfly Ecological Garden and Tribal Village.

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Explore the neighborhood

What people love about Fersal Hotel Puerto Princesa

  • 9.6

    Exceptional
    Breakfast

    "The breakfast buffet is great, they serve different food every day."

    Dan

    |

    July 31, 2022

  • 9.6

    Exceptional
    Staff 

    "Staff are very accommodating and helpful."

    Zando

    |

    July 31, 2022

  • 8

    Very good
    Staff 

    "Staff are very nice."

    Ma

    |

    July 12, 2022

Property ranking|Compared to 940 Palawan properties
See all rankings
Room comfort score
8.3/10
Room size
36 sqm.
Value for money score
8.4/10
Cleanliness score
8.4/10
Better than
92
%
of Palawan properties
Bigger than
92
%
of Palawan properties
Better than
83
%
of Palawan properties
Better than
83
%
of Palawan properties
Overall rating:

8.2

Excellent
905 reviews
Cleanliness
8.4
Facilities
7.7
Location
8.4
Read all reviews >
What travelers say they love:
The hotel is very convenient and nice.
Karoline from Philippines
Group
More about Fersal Hotel Puerto Princesa

More about Fersal Hotel Puerto Princesa

Fersal Hotel Puerto Princesa

Make your vacation a genuine city adventure with a stay at Fersal Hotel Puerto Princesa, which offers an activity-enabling location right in the city center -- so you can see more and do more in Palawan.
Have a hassle-free trip while enjoying the services and amenities offered by Fersal Hotel Puerto Princesa. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Shuttle services provided by the hotel make exploring Palawan even more convenient.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Fersal Hotel Puerto Princesa guarantee a comfortable stay for all travelers. Some rooms at Fersal Hotel Puerto Princesa are equipped with air conditioning for your convenience. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries and bathrobes are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Fersal Hotel Puerto Princesa. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel.
Recreational facilities at Fersal Hotel Puerto Princesa are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, spa and sauna. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Reasons to stay here

This hotel beats 82% of accommodations in the city on value for money.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 85% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 91% of other accommodations in Palawan.

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Amenities and facilities
Very good
Facilities

7.7

Most talked about facilities

Breakfast

51 mentions

Housekeeping

34 mentions

Food & Dining

17 mentions

Internet

16 mentions

Languages spoken

  • English
  • Filipino

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Massage
  • Sauna
  • Spa
  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • LAN Internet in room [free]
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Asian
  • Continental
  • Buffet
Restaurants on site

Inn Cafe

  • No additional information available
Location
Rizal Avenue Extension, Bancao Bancao, Puerto Princesa, Palawan, Philippines
Excellent
Location

8.4

Airports

  • San Vicente Airport (SWL)
    104.1 km

Public transportation

  • Puerto Princesa Bus Station
    5.1 km

Hospital or clinic

  • A. Baluyut-Lim Dental Clinic
    930 m

Shopping

  • Robinsons Place Mall Palawan
    3.2 km

Convenience store

  • ABCD Convenience Store
    1.1 km

Cash withdrawal

  • ATM
    480 m
What's nearby

Popular landmarks

  • Firefly Watching
    7.8 km
  • Palawan Wildlife Rescue and Conservation Center
    9.4 km
  • Cowrie Island
    11.3 km
  • Puerto Princesa City Baywalk Park
    33.6 km
  • Ugong Rock
    40.1 km
  • Puerto Princesa Underground River
    53.8 km
  • Las Cabanas Beach
    170.3 km
  • Seven Commandos Beach
    172.7 km
  • Nacpan Beach
    187.9 km

Nearby landmarks

  • Kaingud Arts and Crafts
    110 m
  • ASIANO Arts and Crafts
    310 m
  • Puerto Princesa International Airport
    870 m
  • A. Baluyut-Lim Dental Clinic
    930 m
  • Ditchay's bistro
    1.1 km
  • Pedro Vicente Park
    1.2 km
  • Palawan Special Battalion WW2 Memorial Museum
    1.2 km
  • Palawan Heritage Center
    1.3 km
  • Antonio Bautista Golf Course
    1.3 km
  • Palawan Museum
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:30

Getting around

  • Travel time to airport (minutes)10

The property

  • Number of restaurants1
  • Number of rooms 92
  • Room voltage220
  • Year property opened2013

Reviews of Fersal Hotel Puerto Princesa from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.4
Facilities7.7
Location8.4
Room comfort and quality8.3
Service8.4
Value for money8.4
High score for Palawan
Rating
9+ Exceptional (126)
8-9 Excellent (80)
7-8 Very Good (112)
6-7 Good (38)
<6 Below Expectation (46)
Time of the year
Mar - May (119)
Jun - Aug (92)
Sep - Nov (75)
Dec - Feb (116)
All guests (752)
All room types
All languages

Show reviews that mention 

Showing 402 verified guest comments
12345
9.7
Exceptional
Robert from Philippines
Group
Deluxe Triple
Stayed 2 nights in July 2015

Great Value Hotel”

Clean, Accommodating Staff, Very nice amenities and rooms

We stayed at Fersal hotel recently just for 2 nights since it was a quick trip to Puerto Princessa. The hotel staff were very friendly and accommodating. The hotel was well maintained. Very clean, pleasant and the rooms are very clean; not to mention the bathroom, it's nice and clean as well. I am very particular with how the bathroom looks like in all the hotels I stay in and I like how clean and presentable the bathroom at Fersal hotel was. Overall, it was a pleasant stay. Loved their breakfast buffet, cheap food but good quality. I'd go back here again next time I have a trip to Puerto Princessa. Totally worth my money.

Reviewed July 14, 2015

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Dear Robert, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that overall, you appreciated our services and enjoyed a satisfying stay with us. We are looking forward to be of service to you again. Best regards! Ivy Manaday, Customer Service Assistant

Responded June 13, 2018
Fersal Hotel Puerto Princesa
10.0
Exceptional
Roman from Philippines
Couple
Deluxe (2 Double Beds)
Stayed 1 night in July 2016

Nice Quick Stay at Fersal”

I thought Fersal was a budget hotel when I booked here but my expectations were exceeded on the day we stayed there. The room and bed were big. The restroom is clean and packed with the usual bath kit. The wifi is fast. Their ground floor food service is fast and courteous. The food also tastes great in my opinion. I only have positive things to say form our quick stay here. Will probably stay here again when we come back to Puerto Princesa since it provides great value for the money and has very close proximity to the airport (like less than 100 steps probably?)

Reviewed July 09, 2016

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Dear Roman, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that overall, you appreciated our services and enjoyed a satisfying stay with us. We are looking forward to be of service to you again. Best regards! Ivy Manaday, Customer Service Assistant

Responded June 05, 2018
Fersal Hotel Puerto Princesa
8.7
Excellent
Mike from United States
Couple
Deluxe (One Big Bed)
Stayed 1 night in December 2015

Very impressed, and would stay there again”

Location, cleanliness, and friendly staffs

We stayed in 2 other bad hotels before discovering the Fersal. I was so impressed with it. It is directly across and walking distance from the airport. The rooms are huge and so clean. The Wifi is STRONG! The bathrooms are big with lots of hot water. The hotel is so clean, and all of the staffs so helpful and friendly. The breakfast buffet is large with lots to choose from. There are many other good restaurants within walking or a short trike ride away. I would gladly stay at the Fersal again if I ever return to Puerto Princesa.

Reviewed December 12, 2015

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Dear Mike, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Ivy Manaday, Customer Service Assistant

Responded June 05, 2018
Fersal Hotel Puerto Princesa
9.6
Exceptional
Mikaela from Sweden
Couple
Deluxe (2 Double Beds)
Stayed 5 nights in March 2018

Best place”

We had to end our trip a little unexpected in Puerto Princesa due to some problems in San Vincente. And this hotel was perfect for that! A big room with very comfortable beds. Very good shower and the warm water worked perfectly. Very clean and they changed towels, bedding and everything every day! The service and staff was very nice and helpful. Our friend that traveled with us had to stay only two nights in Puerto Princesa and even though we arrived very late it was no problem for him to stay in our room for 2 night so they were helpful. Also good location, close to everything and very close to airport! Great stay!

Reviewed March 08, 2018

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Dear Guest, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to hear your positive comments on our amenities, facilities, location and staffs. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! The Management

Responded May 09, 2018
Fersal Hotel Puerto Princesa
10.0
Exceptional
Ruth from Philippines
Family with young children
Deluxe (2 Double Beds)
Stayed 2 nights in November 2014

Very Convenient Location”

Location, Accommodating Staff and Food

Our first choice hotel did not met our requirement so we roam around Puerto and saw Fersal. Our priority was to find a place that has an excellent internet connection (its for our work). The front desk was really accommodating, they allowed us to test the connection in one of the rooms first before we settled to book for 3 days. They also suggested to book online if we want to save some money. The room was spacious and clean, however, a bidet would be really useful. Our room was located near the elevator and the water dispenser (used for the complimentary drinks). With regards to the internet connection, we are Globe users and the connection using mobile data was around 6Mbps to 7Mbps while their WiFi connection was playing around 5Mbps to 6Mbps. Breakfast buffet never fail to impress us, the only suggestion I have is to serve real fruit juices instead of powdered ones. We also used their laundry service, which at first, encountered some issues. The house keeping picked up our clothes on Thursday afternoon and was sent back the following day. Turns out that the laundry is not being done at the hotel but by an outside company (I think the name of the laundry company is "Lily's" but I'm not sure). All of our white clothes turned into pink! Maybe they forgot to separate the clothes? I can only guess! I called the front desk and advise them of the situation, a few minutes later, the General Manager called and apologies for what had happened. The laundry service did correct the issue and hopefully no one will ever experience what we've had to go through. :) All in all, this is an exceptional hotel.

Reviewed November 17, 2014

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Dear Ruth, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Ivy Manaday, Customer Service Assistant

Responded July 11, 2018
Fersal Hotel Puerto Princesa
8.8
Excellent
Rizzi from Philippines
Family with teens
Deluxe Quad
Stayed 3 nights in November 2018

Preferred Hotel in PPS”

The FO staff are friendly and accommodating. Guards are polite. Complimentary buffet breakfast has variety F&B staff are attentive. The room I've booked is perfect size for my family of 4 members. Clean, homey and good value for money. Location wise, it's almost near all good restaurant's in the city. However, I'm suggesting for them to invest on a good first aid kit. My brother got an upset stomach. I've asked if they have a (hot/cold compress) water bag and medicine for diarrhea but they don't have it (though it is understandable that they can't just give medicine.) Though I appreciate that the Receptionist has suggested on where we can buy the medicine. All in all we enjoyed our stay and will definitely come back to Fersal incase we travel to Palawan again. Thank you Fersal Palawan Team!

Reviewed November 12, 2018

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Dear Rizzi,, Greetings from Fersal Hotel Puerto Princesa! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. We appreciate hearing from our guests as this helps improve our facilities and services. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant

Responded November 15, 2018
Fersal Hotel Puerto Princesa
9.6
Exceptional
Mariann from Philippines
Family with teens
Deluxe Quad
Stayed 2 nights in November 2019

GOOD LOCATION AND ACCOMMODATING STAFF”

We booked there for a 2-night stay after our El Nido trip. The front desk staff were kind enough to find us a driver to tour us around Puerto Princesa City on the day we arrived. We are a family of four and we were glad to find a hotel room with four single beds in it. We enjoyed the varied dishes served for the buffet breakfast while the relaxing music played. Housekeeping cleaned our room without having to be told. All in all, our stay was comfortable and relaxing. If ever we'd come back, we'd surely in this hotel as the location is just near the airport and on the strip of well-known restaurants and bars.

Reviewed January 12, 2020

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Dear Mariann, Greetings from Fersal Hotel Puerto Princesa! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that overall, you appreciated our services and enjoyed a satisfying stay with us. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant

Responded February 27, 2020
Fersal Hotel Puerto Princesa
9.0
Exceptional
Laarni from Philippines
Group
Deluxe Triple
Stayed 3 nights in March 2015

A Very Good Hotel”

Near the airport & accessible to public transportation anywhere, clean and orderly, nice staff

A nice hotel, made our stay in Pueto Princesa comfortable... a home away from home. The staff are very friendly, accomodating and approachable. Food served for breakfast tastes good. Hotel cost and food (snack) are affordable. I will definitely recommend this hotel to my friends and relatives. We will stay there again the next time we go back to Puerto Princesa.

Reviewed March 15, 2015

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Dear Laarni, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that overall, you appreciated our services and enjoyed a satisfying stay with us. We are looking forward to be of service to you again. Best regards! Ivy Manaday, Customer Service Assistant

Responded June 13, 2018
Fersal Hotel Puerto Princesa
9.0
Exceptional
Kristina from Russia
Couple
Deluxe (One Big Bed)
Stayed 1 night in February 2016

Nice hotel close to airport with good Internet”

Location, Internet, big room

The hotel is nice, just 5 minutes walk from the airport, close to cafes and restaurants. Internet was awesome (which I assume is a rare case in Philippines). The breakfast was not very tasty though and if you come to have it around 8 (it's from 6 till 10), there is not much left. Also, the airconditioner was noisy and after one night we felt sick (throat pain) because of it. Anyway, I would choose the same hotel if I come to Puerto Princesa again.

Reviewed February 24, 2016

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Dear Kristina, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are grateful to hear your good comments. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Ivy Manaday, Customer Service Assistant

Responded June 05, 2018
Fersal Hotel Puerto Princesa
9.2
Exceptional
Myreene from Philippines
Family with teens
Deluxe (2 Double Beds)
Stayed 2 nights in February 2018

Accommodating staff and value for money”

We arrived in Puerto Princesa and they allowed us to check-in early. We had breakfast first and they were able to check us in by 10am. The hotel is near the top restaurants to eat in the city like Kinabuch, Ka Lui and Ka Inato. The staff was very accommodating we were given live crabs by a relative and they were kind enough to cook it and pack it for us so we can take it home. We only had to pay for a small fee.

Reviewed February 23, 2018

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Dear Guest, Thank you for taking time to make a review. We are glad that you have chosen our hotel. It's a delight to learn that our hotel's location, breakfast and staffs made your stay comfortable. We value the reviews and comments we receive coming from our guests and we are always moving forward to better improvements to best best serve you in your next visit. We are looking forward to be of service to you again. Best regards! The Management

Responded May 09, 2018
Fersal Hotel Puerto Princesa
9.6
Exceptional
Maya from Philippines
Family with young children
Deluxe (2 Double Beds)
Stayed 1 night in June 2018

Almost perfect”

The room & the food were good, the kuya who picked us up from the airport & back the next day was very helpful & did more beyond his job. He was the one who brought our luggages up in our room & even helped us contact Astoria Palawan’s airport transfer. He is a gem to Fersal unlike the ladies in the front desk who are not as accommodating as they should be. They always have a poker face even when dealing with customers, but the most annoying part is how they make faces and roll their eyes after talking to a customer, didn’t even bothered to turn back before doing such face!

Reviewed June 16, 2018

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Dear Maya, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We appreciate hearing from our guests as this helps improve our facilities and services. Apologies for the inconvenience you may have encountered during your stay. We are looking forward to be of service to you again. Best regards! Ivy Manaday, Customer Service Assistant

Responded June 18, 2018
Fersal Hotel Puerto Princesa
9.2
Exceptional
Edmund from United States
Family with young children
Deluxe (One Big Bed)
Stayed 1 night in August 2018

As good as you are going to do...”

Probably once "the newest and the best" in Puerto Princesa, it has been overshadowed most recently by the newer and much more costly Ivywall Best Western, just down the street. But why pay twice as much for newer but not necessarily better. AND they really try here!

Reviewed August 14, 2018

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Dear Edmund, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are grateful to hear your good comments. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Ivy Manaday, Customer Service Assistant

Responded August 16, 2018
Fersal Hotel Puerto Princesa
9.2
Exceptional
Herardo
Family with young children
Deluxe (2 Double Beds)
Stayed 1 night in April 2019

Exceptional”

Very accommodating staff. But i suggest they should have a 24-hour kitchen service. We arrived at around midnight from a 5 hour drive from el nido and my kids are hungry. Sad to find their kitchen was closed already. So my husband had to go outside at 1am to look for food. Other than this, i’d still recommend fersal hotel to other travelers.

Reviewed April 14, 2019

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Dear Herardo, Greetings from Fersal Hotel Puerto Princesa! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are more than pleased to know that you found our hotel recommendable. We appreciate hearing from our guests as this helps improve our facilities and services. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant

Responded April 15, 2019
Fersal Hotel Puerto Princesa
8.7
Excellent
Marta from United States
Family with teens
Deluxe Triple
Stayed 4 nights in June 2014

Convenient and ”

Across the street from the airport; clean hotel; complimentary local breakfast

Our stay was made comfortable with clean room, complimentary wifi, bottled water, and a full local breakfast. The staff and manager were friendly and attentive. There is a tour agency in the hotel where you can book the local tours e.g. underground river, island hopping, el nido, city tour, etc. The hotel front desk can also take care of the tours for you. The hotel is also a few steps away from the airport - just across the street. Restaurants and shopping are accessible by tricycle taxis. Don't miss Ka Lui, Kinabuchs, Itoy's Coffee Haus, and the Chaolong. We will stay at the Fersal next chance we get.

Reviewed July 11, 2014

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Dear Marta, Thank you for taking time to make a review. We are glad that you have chosen our hotel. It was great to know that you found our hotel well situated. We appreciate hearing from our guests as this helps improve our facilities and services. We are looking forward to be of service to you again. Best regards! Ivy Manaday, Customer Service Assistant

Responded July 11, 2018
Fersal Hotel Puerto Princesa
9.6
Exceptional
Xandra from Philippines
Business traveler
Deluxe Quad
Stayed 2 nights in April 2018

I was impressed during our stay. ”

I personally liked they actually have a room with four single beds. We stayed here for ournpersonal stay before a conference we attended in Puerto Princesa. The breakfast was awesome too!!!

Reviewed April 10, 2018

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Dear Guest, Thank you for taking time to make a review. We are glad that you have chosen our hotel. The whole team was more than pleased to know that we were able to provide you with an outstanding stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! The Management

Responded May 09, 2018
Fersal Hotel Puerto Princesa
9.3
Exceptional
Fred from United States
Couple
Deluxe (One Big Bed)
Stayed 1 night in January 2016

Excellent Value”

1. A caring and professional staff especially those in guest services 2. Location - ideal for people going to different Palawan destinations; 3. Best value available.

Everyone in our group of ten people was very happy and satisfied with our Fersal Hotel- Palawan accommodations.

Reviewed March 21, 2016

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Dear Fred, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Ivy Manaday, Customer Service Assistant

Responded June 05, 2018
Fersal Hotel Puerto Princesa
9.2
Exceptional
rosalinda from Philippines
Group
Deluxe (2 Double Beds)
Stayed 1 night in January 2019

Good location, friendly staff, clean.”

Spacious, clean rooms and accessible. Good location and friendly staff. Would surely go back when an opportunity arises to be in puerto princesa.

Reviewed January 27, 2019

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Dear Rosalinda, Greetings from Fersal Hotel Puerto Princesa! Thank you for taking time to make a review. We are glad that you have chosen our hotel. It is delighting to know that in general, you appreciated our services and enjoyed a wonderful stay with us. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant

Responded January 30, 2019
Fersal Hotel Puerto Princesa
9.2
Exceptional
Socorro from Philippines
Couple
Deluxe (2 Double Beds)
Stayed 2 nights in October 2018

Will recommend this hotel to friends. ”

We enjoyed the friendly and clean atmosphere of the whole place from the reception, to the dining as well as in our room . The breakfast buffet has a variety of Filipino as well as International dishes.. And we loved the fresh sweet papayas served everyday. WiFi was very slow in the bedroom so we usually hangout at the lobby. Personnel and staff are friendly, courteous and helpful. I love to see hardworking Filipinos and Fersal has a lot of them in their team.

Reviewed October 23, 2018

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Dear Socorro, Greetings from Fersal Hotel Puerto Princesa! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are more than pleased to know that you found our hotel recommendable. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant

Responded October 24, 2018
Fersal Hotel Puerto Princesa
10.0
Exceptional
Arlene from Philippines
Group
Deluxe Triple
Stayed 3 nights in December 2019

Exceptional”

Staff are superb! Location is great as it is near the best restaurants and the city proper. Buffet is surprisingly good considering the rate of stay per day. More power and God bless, Fersal Hotel! 👍🏽

Reviewed December 16, 2019

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Dear Arlene, Greetings from Fersal Hotel Puerto Princesa! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant

Responded December 16, 2019
Fersal Hotel Puerto Princesa
9.6
Exceptional
John from Philippines
Couple
Deluxe (One Big Bed)
Stayed 1 night in February 2017

Great Experience”

The room is clean, the food is ok. walking distance to palawan airport. plan to go back and stay here at fersal

Reviewed February 11, 2017

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Dear John, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that overall, you appreciated our services and enjoyed a satisfying stay with us. We are looking forward to be of service to you again. Best regards! Ivy Manaday, Customer Service Assistant

Responded May 29, 2018
Fersal Hotel Puerto Princesa
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