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Lobby, Mercure Jayapura in Irian Jaya / Papua
Mercure Jayapura
a large building with a large clock on the side of it, Mercure Jayapura in Irian Jaya / Papua
a living room filled with furniture and a large clock, Mercure Jayapura in Irian Jaya / Papua
Interior view, Mercure Jayapura in Irian Jaya / Papua
Mercure Jayapura
Mercure Jayapura

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8.4

Excellent

82 reviews

82 reviews

See map

8.9

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Souvenir Market Hamadi 2.6 km
Hamadi Beach 3.1 km
Base-G Beach 4.6 km
Pasir Beach 5.3 km
Enggros Village 5.4 km
Lake Sentani 17.6 km
Skow Village 20.4 km
Sentani International Airport 21.4 km
Love Lake 22.5 km
Wamena Airport 260.5 km

Mercure Jayapura

Jl Ahmad Yani Gurabesi No 12, Jayapura, Irian Jaya / Papua, Indonesia, 99111 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Jayapura part of Irian Jaya / Papua, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Rendani Airport. Rated with 3 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Daily housekeeping

Room service [24-hour]

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Bicycles

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Irian Jaya / Papua every 51 minutes on Agoda.com
Value for money8.1
Location rating8.9

Rooms available at Mercure Jayapura

Premier with 1 Double Bed
...
  • Room size: 31 m²/334 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Standard Room with 1 double bed
...
  • Room size: 19 m²/205 ft²
  • 1 double bed
Enter dates to see prices
Executive King Suite with Sofa
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 2 single beds
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Superior Twin Room
...
  • Room size: 24 m²/258 ft²
  • Outdoor view
  • 2 single beds
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Deluxe Room With 1 Double Bed
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Standard Twin Room
...
  • Room size: 22 m²/237 ft²
  • 2 single beds
Enter dates to see prices
Superior Double Room
...
  • Room size: 24 m²/258 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Standard Room
...
  • Room size: 22 m²/237 ft²
Enter dates to see prices
Executive Double Suite
...
  • Room size: 37 m²/398 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Mercure Jayapura?

Check-in is from 02:00 PM, and check-out is until 02:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mercure Jayapura?

Mercure Jayapura is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Mercure Jayapura also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Mercure Jayapura has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Irian Jaya / Papua with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Mercure Jayapura?

Start your mornings right, with the continental and buffet breakfast options offered at Mercure Jayapura. A selection of food types including western, full american, halal and asian breakfast options is available for guests. Adults can enjoy breakfast offered with an additional charge of 60000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Mercure Jayapura?

Mercure Jayapura features an on-site restaurant for your dining convenience. Dishes are served in buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Mercure Jayapura?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Mercure Jayapura. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for in-house catering, wireless internet, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at Mercure Jayapura?

On-site venues and convenient event services make Mercure Jayapura an ideal choice for hosting events such as seminars, conferences and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Mercure Jayapura?

Mercure Jayapura does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Mercure Jayapura?

Restaurants including Cafe Mama Ikan Bakar, Rumah Laut Cafe and Restaurant and B-One are popular in Mercure Jayapura’s neighborhood which is known as Jayapura.

What popular beaches are close to Mercure Jayapura?

Mercure Jayapura’s Jayapura neighborhood also includes Hamadi Beach, Base-G Beach and Pasir Beach.

See map

Explore the neighborhood

What people love about Mercure Jayapura

  • 9.2

    Exceptional
    Staff 

    "Staff was very helpful and even helped to negotiate the taxi price for me to the airport."

    Angie

    |

    August 16, 2019

  • 10

    Exceptional
    Staff 

    "Excellent customer service with quality hotel rooms and facility."

    Melvin

    |

    May 26, 2019

Overall rating:

8.4

Excellent
82 reviews
Cleanliness
8.9
Facilities
7.8
Location
8.9
Read all reviews >
More about Mercure Jayapura

More about Mercure Jayapura

Mercure Jayapura

Getting in and around Irian Jaya / Papua is a breeze when staying at Mercure Jayapura, located just minutes away from the city center.
At Mercure Jayapura, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Irian Jaya / Papua even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Mercure Jayapura thanks to the hotel's laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Mercure Jayapura are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. In some select rooms, you can find mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Mercure Jayapura begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! Mercure Jayapura has a selection of cuisine types including halal options.
A memorable night with your travel companions can be had without going far, at the hotel's bar. Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
Apart from amenities and services, Mercure Jayapura goes the extra mile to make sure all guests make the most of their time. Check out the hotel's fitness facility to stay fit and firm on vacation.

Show less

Amenities and facilities

Very good
Facilities

7.8

Languages spoken
  • English
  • Indonesian
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace
For the kids
  • Family room
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Ironing facilities
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
Restaurants on site
Lime Resto & Terrace
  • Cuisine: Indonesian, International
  • Menu: Buffet, A-la-carte

Location

Jl Ahmad Yani Gurabesi No 12, Jayapura, Irian Jaya / Papua, Indonesia, 99111
Excellent
Location

8.9

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until14:00
Getting around
  • Airport transfer fee350000 IDR
  • Travel time to airport (minutes)60
Extras
  • Breakfast charge (unless included in room price)60000 IDR
The property
  • Non-smoking rooms/floorsyes
  • Number of floors10
  • Number of restaurants1
  • Number of rooms 108
  • Room voltage220
  • Year property opened2016

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Mercure Jayapura from real guests

Provided by verified guests of Agoda
8.3
/
10
Excellent
Cleanliness8.9
Facilities7.8
Location8.9
Service8.6
Value for money8.1
High score for Irian Jaya / Papua
Rating
9+ Exceptional (5)
8-9 Excellent (4)
7-8 Very Good (4)
6-7 Good (3)
<6 Below Expectation (1)
Time of the year
Mar - May (5)
Jun - Aug (5)
Sep - Nov (1)
Dec - Feb (6)
All guests (54)
All languages
Showing 17 verified guest comments
9.2
Exceptional
Angie from Singapore
Solo traveler
Stayed 1 night in August 2019

Eco-friendly hotel with good service”

Staff was very helpful and even helped to negotiate the taxi price for me to the airport. What I really appreciate the hotel doing was their policy to reduce plastic bottles by installing water dispensers in the corridors and provided glass jugs to the rooms. The only bad thing about the hotel is that their walls are quite thin and i could hear the ballroom above my floor and also from the corridors.

Reviewed August 16, 2019

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9.2
Exceptional
Angie from Singapore
Solo traveler
Stayed 1 night in August 2019

Eco-friendly hotel with good service”

Staff was very helpful and even helped to negotiate the taxi price for me to the airport. What I really appreciate the hotel doing was their policy to reduce plastic bottles by installing water dispensers in the corridors and provided glass jugs to the rooms. The only bad thing about the hotel is that their walls are quite thin and i could hear the ballroom above my floor and also from the corridors.

Reviewed August 16, 2019

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10.0
Exceptional
Melvin from Papua New Guinea
Couple
Standard Room.
Stayed 1 night in May 2019

An excellent hotel with quality service”

Excellent customer service with quality hotel rooms and facility.

Reviewed May 26, 2019

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10.0
Exceptional
Melvin from Papua New Guinea
Couple
Standard Room.
Stayed 1 night in May 2019

An excellent hotel with quality service”

Excellent customer service with quality hotel rooms and facility.

Reviewed May 26, 2019

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6.8
Good
hanif from Indonesia
Business traveler
Standard Room with 1 double bed
Stayed 5 nights in January 2023

Not all good”

My room got cleaned but they didnt change my cup and also leave my doormat empty, i didnt get shower gel refill too. No staff in front door, need to bring our stuff by myself. Breakfast really gut except their pudding not sweet enought to call it dessert.

Reviewed January 09, 2023

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9.6
Exceptional
jefsie from Indonesia
Business traveler
Standard Room with 1 double bed
Stayed 2 nights in December 2021

Traditional hand craft”

original hand craft selling by locals

Reviewed April 06, 2022

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Dear Mr/s Jefsie, Warmest greetings from Mercure Jayapura We sincerely appreciate for choosing to stay at Mercure Hotel and taking the time to provide us your feedback. We are pleased to know that you had satisfy staycation and it is encouraging as our guest’s satisfaction is our primary concern. In regards with traditional hand craft, yes, we do selling some UMKM products from batik to small souvenir and we do hope you like the products. Thus, I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we hope your next stay will be as pleasant as the previous one. Kind Regards, Michael Frank General Manager

Responded April 08, 2022
Mercure Jayapura
8.0
Excellent
Yanti from Indonesia
Family with teens
Standard Room with 1 double bed
Stayed 1 night in December 2021

Nyaman”

Lokasinya strategis,harga sesuai pelayanan mantap....10 hari yg tenang di penghujung tahun 2021 🥰

Reviewed January 03, 2022

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Dear Bapak/Ibu Yanti, Salam Hangat dari Mercure Jayapura Kami sangat berterima kasih karena telah memilih Mercure Hotel menjadi tempat menginap Bapak/Ibu di Jayapura selama 10 hari dan kami berterima kasih atas komentar yang sudah diberikan perihal kunjungan Bapak/Ibu. Sangat menyenangkan bisa menerima tanggapan positif, kami akan memberitahukan feedback baik Bapak/Ibu kepada team Mercure yang sudah membuat pengalaman menginap Bapak/Ibu menjadi berkesan. Kami yakin bahwa ulasan baik ini akan menjadi motivasi produktif untuk selalu meningkatkan kualitas layanan kami. Sekali lagi terima kasih telah memberitahukan pengalaman Bapak/Ibu, dan kami berharap kedatangan selanjutnya akan lebih memuaskan. Salam Hangat dan Salam Sehat T. Ben Alhajj General Manager

Responded January 06, 2022
Mercure Jayapura
8.8
Excellent
Kuok from Malaysia
Business traveler
Stayed 1 night in August 2019

地点位于好”

房间大

Reviewed August 09, 2019

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8.8
Excellent
Elsya from Indonesia
Couple
Standard Room with 1 double bed
Stayed 1 night in January 2023

Hotel ditengah kota”

Hotel letak strategis di tengah kota dan dekat keramaian. Sangat dekat dengan taman Imbi, sering banyak kuliner, makanan oke, banyak variasi. The best papeda diwaktu sarapan

Reviewed January 26, 2023

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8.0
Excellent
defy from Indonesia
Couple
Standard Twin Room
Stayed 1 night in March 2022

Hotel strategis”

Hanya sj butuh sedikit sentuhan di rasa mkanan wkt brekafast Krn hambar dn nasgornya keras

Reviewed August 21, 2022

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10.0
Exceptional
Renny from Indonesia
Couple
Standard Room with 1 double bed
Stayed 2 nights in August 2022

Mantap”

Mantap

Reviewed August 13, 2022

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8.4
Excellent
Yanti from Indonesia
Family with teens
Standard Room with 1 double bed
Stayed 2 nights in December 2021

Nyaman”

Recommended.....

Reviewed December 24, 2021

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Dear Mr/s Yanti, Warmest greetings from Mercure Jayapura We sincerely appreciate for choosing to stay at Mercure Hotel and taking the time to provide us your feedback. We are pleased to read that you had satisfy staycation and It is encouraging as our guest’s satisfaction is our primary concern. I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we hope your next stay will be as pleasant as the previous one. Kind Regards, T. Ben Alhajj General Manager

Responded December 27, 2021
Mercure Jayapura
6.8
Good
RAPMAN from Indonesia
Business traveler
Stayed 1 night in May 2018

Hotel bersih dan masih baru”

Hotel ini lokasi bagus, tapi harga nya mahal dibandingkan dengan hotel sekitarnya. Kamar nya kecil2 karna hotel budget tapi harga nya non budget

Reviewed June 22, 2018

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6.8
Good
Rotua from Indonesia
Couple
Stayed 1 night in June 2017

hotel baru”

karena hotelnya masih baru jadi semua masih bersih & fresh, lokasinya strategis, harganya terlalu mahal untuk ukuran hotel baru ya

Reviewed November 28, 2017

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8.4
Excellent
Hanif from Indonesia
Business traveler
Stayed 3 nights in July 2017

good place”

tempatnya bagus tengah kota samping kantor wilayah pln wp2b jg jd pas buat stay kalo lagi dinas hmmm mayan bersih sih. sayang wifinya cm dikasih benwid 1mbps haha

Reviewed July 28, 2017

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2.8
JUMIRTO from Indonesia
Business traveler
Stayed 2 nights in March 2017

Staf payah”

Staf payah

Reviewed July 04, 2017

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8.0
Excellent
Yulmadi from Indonesia
Business traveler
Stayed 2 nights in February 2020

Very good”

Need receipt

Reviewed March 06, 2020

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7.6
Very good
Ing from Malaysia
Group
Stayed 1 night in March 2018

Very good”

再来

Reviewed April 03, 2018

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10.0
Exceptional
Isak from Indonesia
Family with young children
Standard Room with 1 double bed
Stayed 1 night in November 2022

Makanan”

Sangat variasi dan enak staf ya ramah

Reviewed January 25, 2023

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