Favehotel Graha Agung Surabaya
Jl. Mayjen Yono Soewoyo, Pakuwon Square AK II No. 10 - 11 , Dukuh Pakis, Surabaya, Indonesia, 60228 - See map
Make your best journey to Surabaya with the promised standard of Indonesia Care, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Dukuh Pakis part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.
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Highlights
Indonesia Care
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Luggage storage
Contactless check-in/out
Your dates are popular among travelersUsers are booking a place in Surabaya every 1 minutes on Agoda.com
Top”
Hotel yang bersih, karyawannya ramah2.. recomended bnget
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Dear Ibu Nur, Terima kasih banyak atas ulasan positif yang telah disampaikan. Senang bagi kami mengetahui pengalaman menginap Anda sesuai dengan harapan. Ulasan ini akan kami sampaikan kepada staff agar menjadi motivasi untuk memberikan pelayanan yang lebih baik lagi. Senang bagi kami apabila dapat segera menyambut kedatangan Anda kembali!
Good Value ”
Good for quick trip To Sby
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Dear Jessica, Thank you for your rating and reviews. Hope we can see you again at favehotel Graha Agung Surabaya.
Rekomended”
Top markotop hotelnya, bersih banget
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Dear Ibu Nur, Terima kasih banyak atas ulasan positif yang telah disampaikan. Senang bagi kami mengetahui pengalaman menginap Anda sesuai dengan harapan. Ulasan ini akan kami sampaikan kepada staff agar menjadi motivasi untuk memberikan pelayanan yang lebih baik lagi. Senang bagi kami apabila dapat segera menyambut kedatangan Anda kembali!
Good enough”
The overall is good enough. I find dirt on the towel and change by the staff when I asked and the people beside our room were too noisy, but overall good.
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Dear vivian, Thank you very much for choosing favehotel Graha Agung Surabaya. We apologize for the inconvenience occurred. Hope we can welcome you back soon. See you
Best choice of budget hotel”
Worth the price
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Dear Bapak Genji, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to leave us a review. We are glad to hear that you had a pleasent experience during your stay at favehotel Graha Agung Surabaya. We look forward to welcome you back in the near future. Sincerely yours, Erza Faisol A. - Hotel Manager
Exceptional”
Lack of hot water in the shower
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Dear Jap, Thank you very much for rating and comment us. We apologize for the inconvenience occurred. In regard of water heater we already check and make sure it work properly. Hope we can welcome you back at favehotel Graha Agung Surabaya.
great location but room dirty”
the room a bit small, yes we pay quite cheap so its ok about the room size. but i disappoint with the dirty bed and pillow, smelly and have strain. i hope they will upgrade the cleanliness so this hotel will be a good choice for me next time.. but for the staff, they really helpful
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Dear Yuliana, Thank you very much for comments. Its very meaningful for our improvement in the future. We apologize for the inconvenience during your stay. Hope we can see you again and welcome you back at our property. sincerely, Erzam Faisol | Hotel Manager
Excellent”
the room rate was okay..location very close to ptc..
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Dear CEVERLYN, Thank you very much for your rating and reviews. Hope we can see you again.
Clean Hotel, Not so near to the mall as i was expecting”
Good value, clean hotel. Lots of eateries and cafe. Need to walk 20-30mins to the mall. Not so near. Everything else is good. Breakfast needs improvement.
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Big room”
Big and spacious. Even with an extra bed it was still comfortable.
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Hi Christine, Thank you very much for taking the time to leave us your review! Glad to know that your stay feel comfort! Can't wait to see you again!
Near Hospital”
Our purpose is to visit National Hospital. This Fave hotel is the nearest hotel to hospital. Strategic Location, Pakuwon mall can be access just 4 minutes grab. Across the street from hotel is many Food Stall.
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Dear Evan, Thank you very much for the reviews. Hopefully, we can welcome you back soon. Regards, Erzam Faisol | Hotel Manager
A bit surprise”
I booked superior room with 'city view' on the details. I expected a nice view even not for a wide windows. But what I found when I opened the curtain was shocking. I found out it was just blackout, and I check my phone one more time to check abt the time if it's still day time or night time. Then I realize, they have window to another dark place (like just a wall view) super dark. I have no idea why they made it like that. I wondering. It has IDR 150k difference from standard room which is no window at all. Well done, I'm lil bit disappointed at this part. the rest were okay.
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Dear Putri, Thank you very much for staying at favehotel Graha Agung Surabaya. We apologize for the inconvenience occurred. We also understand about how you feel. Hope we still have an opportunity to welcome you back and give better experience stay.
Nice hotel”
Nice budget hotel, a bit dark, and the room cleanliness can be manage a bit better
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Dear Bapak Christian, Warm greetings from favehotel Graha Agung Surabaya. Thank you for taking the time to share your experience with us. And thank you for your input, regarding the brightness and a slight lack of cleanliness in our room, we have conveyed this to the technician team and housekeeping team so that they can be followed up immediately. Your input helps us to be able to increase our motivation to be the best budget hotel in its class. We hope that you will give us the opportunity to show our best changes again. Once again thank you for choosing favehotel Graha Agung Surabaya as your place to stay, we look forward for your next stay. Sincerely yours, Erzam Faisol - Hotel Manager
Room not comfortable”
Towels not clean
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Dear Mr. Irfan, Thank you for recently review. We deeply apology for the inconvenience happened during your stay with us about the towel. This issue already convey to relevant department to be followed up further. We will also make sure to give training to our staff and make sure this will not happen again. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erzam Faisol Hotel Manager
Value 4 money”
Nice room & breakfast
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Dear Hana, Thank you very much for your rating and comment. Hope we can see you and welcoming you back soon.
lokasi strategis”
lokasi strategis
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Dear Lianawati, Salam hangat dari favehotel Graha Agung Surabaya. Terima kasih banyak atas ulasan yang telah disampaikan. Selain dari letak hotel kami yang strategis, kami juga menyediakan pengantaran gratis ke beberapa lokasi dengan area dekat hotel. Dengan senang hati kami tunggu kedatangan anda kembali. Erzam Faisol Hotel Manager
Generally ok”
Generally for business trip ok, value for money, good n cheap
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Dear Asep, Thank you very much for your feedback. Hope we can see you again.
Very good”
Hotel is good, fine location and breakfast was oke
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Dear Bernardus, Thank you very much for your kind reviews. It such a pleasure to having you as our guest. Hope to see you again. Erzam Faisol | Hotel Manager
The cleanliness of room and the room equipment facilities ”
Can be improved more
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Dear Eunike, Thank you very much for staying at favehotel Graha Agung. We also thank you for your feedback. It is very meaningful for our improvement in the future. Hope we can welcome you back and give a better experience stay.
Near Shipping mall”
Budget hotel near shopping mall
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Dear Hendra, Warm greetings from favehotel Graha Agung Surabaya. Thank you very much for your recently review. We are looking forward to welcoming you back again.