Travelling to Indonesia? Read all updated requirements before you book.
Favehotel Graha Agung Surabaya
Favehotel Graha Agung Surabaya
Favehotel Graha Agung Surabaya
Favehotel Graha Agung Surabaya
Favehotel Graha Agung Surabaya
Favehotel Graha Agung Surabaya
Favehotel Graha Agung Surabaya

Removed from saved list

7.3

Very good

768 reviews

768 reviews

Housekeeping14
Breakfast6
Shops3

Big and spacious.

Christine
- Nov 21, 2021
See map

8

Excellent

Location rating score

Excellent location
Exceptional for walking
Walkable places
Pakuwon Mall

60 m

Supermal Pakuwon Indah

70 m

Miniapolis

90 m

Hypermart

150 m

Red Boxx Club

170 m

Popular landmarks
Surabaya Town Square

6.0 km

Masjid Nasional Al Akbar Surabaya

6.9 km

Surabaya's Zoo

6.9 km

Bungkul Park

7.1 km

Tunjungan Plaza

7.7 km

Closest landmarks
Gigi Sehat

390 m

Punch

460 m

Java yoga

480 m

Hartini's farm

590 m

Kidcity

600 m

Favehotel Graha Agung Surabaya

Jl. Mayjen Yono Soewoyo, Pakuwon Square AK II No. 10 - 11 , Dukuh Pakis, Surabaya, Indonesia, 60228 - See map

Make your best journey to Surabaya with the promised standard of Indonesia Care, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Dukuh Pakis part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

Show more

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Air conditioning

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Airport transfer

Car park

Spa

Shuttle service

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersUsers are booking a place in Surabaya every 1 minutes on Agoda.com
Value for money7.5
Distance to city center10.1 km
Location rating8.0
Nearest airportJuanda International Airport (SUB)
Distance to airport15.9 km

Rooms available at Favehotel Graha Agung Surabaya

funroom
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
faveroom
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
Enter dates to see prices
freshroom
...
  • Room size: 31 m²/334 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Faveroom
...
  • Room size: 19 m²/205 ft²
  • Shower
Enter dates to see prices
faveroom plus
...
  • Room size: 19 m²/205 ft²
  • 2 single beds or 1 queen be...
Enter dates to see prices
faveroom plus
...
  • Room size: 19 m²/205 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices
Standard Room
...
  • Room size: 18 m²/194 ft²
Enter dates to see prices
Deluxe Room
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices
Superior Room
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Favehotel Graha Agung Surabaya?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Favehotel Graha Agung Surabaya?

Favehotel Graha Agung Surabaya is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 220000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Favehotel Graha Agung Surabaya also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. Parking is available for an additional charge. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Favehotel Graha Agung Surabaya?

Adults can enjoy breakfast offered with an additional charge of 95000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Favehotel Graha Agung Surabaya?

Favehotel Graha Agung Surabaya features an on-site restaurant for your dining convenience.

What is the smoking policy at Favehotel Graha Agung Surabaya?

Favehotel Graha Agung Surabaya does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What restaurants are nearby Favehotel Graha Agung Surabaya?

Favehotel Graha Agung Surabaya is located in Dukuh Pakis, famous for good restaurants such as Hajime Ramen House, Yamagoya Ramen Supermall and Pancious Pakuwon Mall.

What popular shopping places are close to Favehotel Graha Agung Surabaya?

Favehotel Graha Agung Surabaya is located in Dukuh Pakis area which features shopping places such as Supermal Pakuwon Indah, Lenmarc Mall and Pakuwon Trade Center - PTC.

What are popular attractions near Favehotel Graha Agung Surabaya?

Favehotel Graha Agung Surabaya is located in Dukuh Pakis area, which is famous for attractions such as Waterpark, Miniapolis and GoBounce.

What popular natural sightseeing spots are close to Favehotel Graha Agung Surabaya?

Favehotel Graha Agung Surabaya is located in the Dukuh Pakis area, which is famous for natural sightseeing destinations such as Class5 climbing, Deer park and Catfish fishing spot.

Show more questions
See map

Explore the neighborhood

What people love about Favehotel Graha Agung Surabaya

  • 8

    Very good
    Spaciousness

    "Big and spacious."

    Christine

    |

    November 21, 2021

  • 7.6

    Very good
    Location

    "Budget hotel near shopping mall"

    hendra

    |

    January 21, 2021

  • 8.8

    Excellent

    "The overall is good enough."

    vivian

    |

    November 1, 2019

Property ranking|Compared to 791 Surabaya properties
See all rankings
Room comfort score
6.9/10
Room size
23 sqm.
Location score
8/10
Service score
7.6/10
Better than
90
%
of Surabaya properties
Bigger than
85
%
of Surabaya properties
Better than
73
%
of Surabaya properties
Better than
71
%
of Surabaya properties
Overall rating:

7.3

Very good
768 reviews
Cleanliness
7.3
Facilities
6.7
Location
8.0
Read all reviews >
What travelers say they love:
It was clean and convenient hotel
Vivi from Indonesia
Business traveler
More about Favehotel Graha Agung Surabaya

More about Favehotel Graha Agung Surabaya

Favehotel Graha Agung Surabaya

Getting in and around Surabaya is a breeze when staying at Favehotel Graha Agung Surabaya, located just minutes away from the city center.
Favehotel Graha Agung Surabaya provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides car hire and shuttle services to help you get to where you want to go in Surabaya.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker, instant coffee and instant tea in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the massage and spa. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

There are many attractions to discover within close proximity to Favehotel Graha Agung Surabaya. Whatever you may be looking to buy on your trip to Surabaya, chances are you'll find it at Tunjungan Plaza located 7.6 km away.


Reasons to stay here

This hotel's food and dining score higher than 89% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 89% of accommodations in the city.

Show more
Amenities and facilities
Good
Facilities

6.7

Most talked about facilities

Housekeeping

23 mentions

Breakfast

22 mentions

Food & Dining

4 mentions

Internet

2 mentions

Languages spoken

  • English
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden
  • Massage
  • Spa
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Family room

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Rental car
  • Shuttle service

Available in all rooms

  • Air conditioning
  • Desk
  • Free bottled water
  • Free instant coffee
  • In-room safe box
  • Mirror
  • Shower
  • Toiletries
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Buffet
Restaurants on site

Tectona Grandis

  • Cuisine: Asian
  • Menu: Buffet, A-la-carte
Location
Jl. Mayjen Yono Soewoyo, Pakuwon Square AK II No. 10 - 11 , Dukuh Pakis, Surabaya, Indonesia, 60228
Excellent
Location

8

Airports

  • Juanda International Airport (SUB)
    15.9 km
  • Abdul Rachman Saleh Airport (MLG)
    72.2 km

Public transportation

  • Tandes
    3.5 km
  • Kandangan
    4.6 km

Hospital or clinic

  • Gigi Sehat
    390 m

Shopping

  • Tunjungan Plaza
    7.7 km

Cash withdrawal

  • ATM
    180 m
What's nearby

Popular landmarks

  • Surabaya Town Square
    6.0 km
  • Masjid Nasional Al Akbar Surabaya
    6.9 km
  • Surabaya's Zoo
    6.9 km
  • Bungkul Park
    7.1 km
  • Tunjungan Plaza
    7.7 km
  • Monkasel (Submarine Monument)
    8.2 km
  • Tugu Pahlawan
    8.3 km
  • Sampoerna Museum
    9.1 km
  • Suramadu National Bridge
    9.7 km
  • Pakuwon Food Festival
    14.0 km

Nearby landmarks

  • Pakuwon Mall
    60 m
  • Supermal Pakuwon Indah
    70 m
  • Miniapolis
    90 m
  • Hypermart
    150 m
  • Red Boxx Club
    170 m
  • Pakuwon Trade Center - PTC
    170 m
  • Gigi Sehat
    390 m
  • Pasar Modern Lontar
    420 m
  • Punch
    460 m
  • Java yoga
    480 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee220000 IDR
  • Distance from city center10.1 km
  • Travel time to airport (minutes)34

Extras

  • Breakfast charge (unless included in room price)95000 IDR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 82
  • Room voltage220
  • Year property opened2014
  • Most recent renovation2014

Reviews of Favehotel Graha Agung Surabaya from real guests

Provided by verified guests of Agoda
7.3
/
10
Cleanliness7.3
Facilities6.7
Location8.0
Room comfort and quality6.8
Service7.6
Value for money7.5
High score for Surabaya
Rating
9+ Exceptional (46)
8-9 Excellent (36)
7-8 Very Good (119)
6-7 Good (77)
<6 Below Expectation (118)
Time of the year
Mar - May (87)
Jun - Aug (111)
Sep - Nov (111)
Dec - Feb (87)
All guests (689)
All room types
All languages

Show reviews that mention 

Showing 396 verified guest comments
12345
10.0
Exceptional
Riki from Indonesia
Solo traveler
funroom
Stayed 1 night in April 2018

Best Hotel in Best Location”

It was a short travel for my Visa Application Interview at the US Consulate General - Surabaya. The hotel's location is just right in the outskirt of the area where the consulate office is. Staying at Fave made is so much easier. Check in process was easy. Staff was super friendly, helpful and informative. The room (Deluxe Room) exceeded my expectation. It was very clean, spacious with a nice view to the city. Quite although it was located by the main road. Highly recommended.

Reviewed April 19, 2018

See room deals

10.0
Exceptional
Abhishek from India
Business traveler
faveroom
Stayed 5 nights in August 2014

Good Hotel at Cheap Price”

Best Location, Big Rooms, Clean and well maintained Rooms

My stay was very nice at Favehotel. Hotel location is very good there is few Restaurant in walking distance and there is mall also in walking distance.

Reviewed August 31, 2014

See room deals

7.7
Very good
Jessica from Indonesia
Family with teens
Stayed 1 night in June 2015

Good location”

Good Location, Value for Money

Our stay in this hotel was pleasant. We went to Surabaya to go to the National Hospital which located near this hotel. The hotel provides shuttle service from the hotel to places near the hotel and you could also ask for pick up from some of the places. You could rent the car and the driver for city sightseeing and for airport transfer. The drivers are very friendly (maybe the friendliest of all the staffs). The breakfast is bad. Not many selection. There are many restaurants near the hotel (Chinese Food within walking distance and some food court with 5 to 10 minutes drive). The standard room is very small and the bathroom in this room is very very small with not many breathing room and there are only 4 twin standard bedroom so you might not get the twin room if the hotel is quite full. The superior room is good. The bathroom is quite large (no bathtub) and the bed is very comfortable.

Reviewed June 10, 2015

See room deals

7.7
Very good
Jessica from Indonesia
Family with teens
Stayed 1 night in June 2015

Good Location”

Good Location, Value for Money

Our stay in this hotel was pleasant. We went to Surabaya to go to the National Hospital which located near this hotel. The hotel provides shuttle service from the hotel to places near the hotel and you could also ask for pick up from some of the places. You could rent the car and the driver for city sightseeing and for airport transfer. The drivers are very friendly (maybe the friendliest of all the staffs). The breakfast is bad. Not many selection. There are many restaurants near the hotel (Chinese Food within walking distance and some food court with 5 to 10 minutes drive). The standard room is very small and the bathroom in this room is very very small with not many breathing room and there are only 4 twin standard bedroom so you might not get the twin room if the hotel is quite full. The superior room is good. The bathroom is quite large (no bathtub) and the bed is very comfortable.

Reviewed June 10, 2015

See room deals

7.7
Very good
Jessica from Indonesia
Family with teens
Stayed 2 nights in June 2015

Good location”

Good Location, Value for money

Our stay in this hotel was pleasant. We went to Surabaya to go to the National Hospital which located near this hotel. The hotel provides shuttle service from the hotel to places near the hotel and you could also ask for pick up from some of the places. You could rent the car and the driver for city sightseeing and for airport transfer. The drivers are very friendly (maybe the friendliest of all the staffs). The breakfast is bad. Not many selection. There are many restaurants near the hotel (Chinese Food within walking distance and some food court with 5 to 10 minutes drive). The standard room is very small and the bathroom in this room is very very small with not many breathing room and there are only 4 twin standard bedroom so you might not get the twin room if the hotel is quite full. The superior room is good. The bathroom is quite large (no bathtub) and the bed is very comfortable.

Reviewed June 10, 2015

See room deals

7.7
Very good
Jessica from Indonesia
Family with teens
Stayed 1 night in June 2015

Great location”

Shuttle Service, Good Location, Value for Money

Our stay in this hotel was pleasant. We went to Surabaya to go to the National Hospital which located near this hotel. The hotel provides shuttle service from the hotel to places near the hotel and you could also ask for pick up from some of the places. The drivers are very friendly (maybe the friendliest of all the staffs). The breakfast is bad. Not many selection. There are many restaurants near the hotel (Chinese Food within walking distance and some food court with 5 to 10 minutes drive). The standard room is very small and the bathroom in this room is very very small with not many breathing room and there are only 4 twin standard bedroom so you might not get the twin room if the hotel is quite full. The superior room is good. The bathroom is quite large (no bathtub) and the bed is very comfortable.

Reviewed June 10, 2015

See room deals

7.0
Very good
Edward from Indonesia
Business traveler
Stayed 2 nights in August 2014

The only hotel to stay near Citraland”

This is the best hotel if you are looking to stay in surabaya near Citraland or Pakuwon Area

I booked 1 deluxe room and 1 standard room for my staff. The deluxe room is not that much bigger than the standard room so it is not worthed pricewise that you better stay in the cheapest room. However staff were very nice friendly and helpful, Room were clean, There were no facilities as it is a budget hotel. Very recommended if you are looking to stay near Citraland or Pakuwon. However pricewise it is more expensive than the other fave hotel chain. Price reduction for this particular fave is recommended as other fave hotels in surabaya is cheaper and have better location.

Reviewed September 25, 2014

See room deals

7.0
Very good
Edward from Indonesia
Business traveler
funroom
Stayed 2 nights in August 2014

The only Hotel in Citraland or Pakuwon Area”

Clean Room, Helpful and Friendly Staff

Breakfast was terrible. Better to book a standard room than the deluxe room as the deluxe room is only marginally bigger that you better book the standard room pricewise. Staff were very friendly and nice so thumbs up where credit is due. However the price of this fave hotel is more expensive than the other fave hotel in surabaya which is nearer to the city center, so it would be much better if the room pricing is reduced as this location is quite far from the city center and you better staying off near surabay center.

Reviewed September 25, 2014

See room deals

8.8
Excellent
Johannes from Germany
Business traveler
funroom
Stayed 2 nights in March 2018

Quality fair”

This location in the south of Surabaya is a good place for ppl with business in the area. Next to it a mall offers all you need and the Cafe Kudos is a good place to drink coffee and work.

Reviewed April 01, 2018

See room deals

8.0
Excellent
Johannes from Austria
Business traveler
Stayed 7 nights in February 2017

Fair price and clean”

It is a fair price hotel and comfortable for working situation a bit outside of Surabaya center. With Uber and with taxi you can go everywhere.

Reviewed February 15, 2017

See room deals

8.8
Excellent
Erwin from Indonesia
Solo traveler
faveroom
Stayed 2 nights in July 2017

Good Price and Location”

This hotel is near by big shopping mall and a lot of brand product there. In front of this hotel is also a food center with a lot of option of food. The price is very good and the room also clean but not big, but it's ok.

Reviewed July 05, 2017

See room deals

9.2
Exceptional
Julita from Indonesia
Solo traveler
faveroom
Stayed 1 night in April 2016

Perfect choice and valuable”

Located near at the mall, makes easy to look around if you feeling bored. The staff very pleasant and helpful. The room not big enough but it's acceptable for me as a solo travelers. The cleanliness also good. Its my second time stay at this hotel. I love this hotel.. My wallet love the room rate too :p

Reviewed April 25, 2016

See room deals

8.8
Excellent
Indrawati from Indonesia
Family with young children
faveroom
Stayed 1 night in September 2016

Clean, comfy and good price”

We choose the hotel because our family stay in the area. Worth the price. it's near to supermal, the loop (like foodcourt), hokky supermarket, ranch market, beside hotel there are a lot od restaurants as well

Reviewed November 06, 2016

See room deals

7.0
Very good
Vella from Indonesia
Solo traveler
Stayed 2 nights in March 2014

new hotel and its clean”

good location, new hotel, very clean

nice and reasonable price, also its a new hotel in west surabaya. good location with cafe restaurant and mall around. Nice staff as well. But need more parking lot for guest

Reviewed March 18, 2014

See room deals

6.8
Good
Nadia from Indonesia
Couple
Stayed 1 night in February 2017

Best location in West Surabaya”

The first thing that makes me chose this hotel is the location. Strategically placed in front of West Surabaya hip area, it is really convenience to go around from this hotel. I wish they have another room with better facilities, it's okay if I need to pay more for it.

Reviewed February 09, 2017

See room deals

6.3
Good
Kristian from Indonesia
Family with young children
faveroom
Stayed 1 night in January 2016

Small hotel in good location”

location, clean

Good and small hotel with a great location, in the west Surabaya. Near many good restaurants and Shopping Mall. Room was small and noisy, especially from the neighbor rooms. Perhaps the wall between rooms was not too thick. Overall, i recommend this hotel for business travelers.

Reviewed January 06, 2016

See room deals

8.0
Excellent
wong from Singapore
Business traveler
Stayed 5 nights in August 2017

How away from home ”

Location is convenient and easy access to malls. Ideal place to lodge in Surabaya.

Reviewed August 31, 2017

See room deals

10.0
Exceptional
Yohan from Indonesia
Couple
Stayed 1 night in September 2015

Fave is my FAVOURITE ”

clean room, soft bed, easy to find food

My group members were totally satisfied with their stay in Fave hotel. It's close many restaurants. It's not too hard to find transport. Their staff, Mr. Andy, is very helpful. Great hotel overall!

Reviewed October 02, 2015

See room deals

8.4
Excellent
Kon from Singapore
Couple
faveroom
Stayed 1 night in August 2017

Excellent”

Basic hotel. Small room with safe,2 bottled water, shampoo cum bath gel and 2 packet toothbrush and paste. There's a safe and cable tv but no tea making facilities. Offers free shuttle to the mall until 7pm.

Reviewed August 14, 2017

See room deals

8.0
Excellent
yuliana from Indonesia
Solo traveler
faveroom
Stayed 2 nights in January 2019

great location but room dirty”

the room a bit small, yes we pay quite cheap so its ok about the room size. but i disappoint with the dirty bed and pillow, smelly and have strain. i hope they will upgrade the cleanliness so this hotel will be a good choice for me next time.. but for the staff, they really helpful

Reviewed March 21, 2019

See room deals

Dear Yuliana, Thank you very much for comments. Its very meaningful for our improvement in the future. We apologize for the inconvenience during your stay. Hope we can see you again and welcome you back at our property. sincerely, Erzam Faisol | Hotel Manager

Responded March 22, 2019
Favehotel Graha Agung Surabaya
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss