Family hotels & resorts in Midtown

"We only had a one night layover. Had to wait a bit in line to check in as there was only one clerk until another came about 15 minutes later. The staff was efficient and personable. It is an older hotel but they have done some nice upgrades as far as decoration, bedding etc. There is not a whole lot you can do with an older building and I would rather see they try to do their best keeping it fresh rather than the waste of tearing down a building as so many do. Suggestions about our particular room #204. The phone did not work, every once in a while the night stand should be pulled out and vacuumed behind, the bathtub should be re-caulked with clean white caulk and the tub faucet is not attached to the wall so is loose and could cause problems. Breakfast should be advertised as 'Continental' as we were expecting a regular breakfast. All in all I would stay there again due to the good service of staff and the great price."

"My thirteen-year-old daughter and I stayed overnight because we went to the Backstreet Boys concert at the Amway arena. Although check-in was at three, we were allowed us to check in early, staff provided us with toothbrushes, shampoo and conditioner because we forgot to pack those in our excitement for the concert, they called a taxi for us to pick us up take us to Amway arena for our VIP check in. The room was clean, homie and comfortable. "

"The outside needs a new paint job but the inside of the rooms Were new and clean. The front desk lady miss Jean was WONDERFUL!! Jean was nice, funny, and very informative. Miss Dee the GM was also very nice and very pleasant. The only issue I had was that the maid entered my room while I was at work but only took out the trash n grabbed the pile of dirty towels on the floor. She didn’t make the bed, she didn’t leave any clean towels , she didn’t replenish anything at all. I’m still confused as to why she even entered my room and didn’t clean or stock anything. When I got in from work I had to go to the front desk to get towels, toilet paper, n Kleenex. Low and behold the maid FALSIFIED housekeeping documents saying she left towels n etc in my room. When miss Jean called her as I was upset the maid was rude told her that she meant to go back and finish my room it she couldn’t bcuz of the rain. Just sounds strange to me and makes no sense! Why would housekeeping enter my room but clean nothing stock up nothing, and only take out trash on the night b4 we checked out. If she wasn’t gonna clean or even leave towels she could’ve waited until we checked out the next morning. And when the front desk lady told her that they aren’t supposed to lie on the papers saying she serviced my room the maid hung up on her then showed up in the office with an attitude. Other than the lying and sneaky maid I enjoyed my stay"

"Hotel looks older and surrounding neighborhood is not inviting. Don’t let the looks fool you. Rooms have been updated and are clean. Staff is very friendly. The location is perfect if attending an event at the Camping World Stadium. Less than a mile walk. Plenty of restaurants around and easy access to the roads that go to the parks. I would definitely stay again. "

"We only had a one night layover. Had to wait a bit in line to check in as there was only one clerk until another came about 15 minutes later. The staff was efficient and personable. It is an older hotel but they have done some nice upgrades as far as decoration, bedding etc. There is not a whole lot you can do with an older building and I would rather see they try to do their best keeping it fresh rather than the waste of tearing down a building as so many do. Suggestions about our particular room #204. The phone did not work, every once in a while the night stand should be pulled out and vacuumed behind, the bathtub should be re-caulked with clean white caulk and the tub faucet is not attached to the wall so is loose and could cause problems. Breakfast should be advertised as 'Continental' as we were expecting a regular breakfast. All in all I would stay there again due to the good service of staff and the great price."