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Famiana Green Villa
Famiana Green Villa
Famiana Green Villa
Famiana Green Villa
Famiana Green Villa
Famiana Green Villa
Famiana Green Villa

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8.5

Excellent

180 reviews

180 reviews

See map

8.1

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Long Beach 260 m
Duong Dong Market 3.7 km
Phu Quoc Waterfall 4.9 km
Ho Quoc Temple 10.4 km
Sao Beach 15.6 km
Phu Quoc Countryside 16.1 km
Phu Quoc Prison 16.5 km
Vinwonders Phu Quoc 21.7 km
Vinpearl Safari 22.5 km
Nearby landmarks
Sieu Thi Con Mart 50 m
Nuoc Hoa Tan Hao 230 m
Long Beach 260 m
Boutique ha spa 540 m
Coi Nguon Museum 1.0 km
Dive Center Searama 1.2 km
Landing Airplanes 1.2 km
Phu Quoc Day Spa 1.2 km
KingKong Mart 1.3 km
Bin's Market 1.3 km

Famiana Green Villa

Cua Lap Hamlet, Duong To Commune, Cua Lap, Phu Quoc Island, Vietnam - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cua Lap part of Phu Quoc Island, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sao Beach. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Front desk [24-hour]

Free airport transfer

Private beach

Currency conversion service

Complimentary WIFi in all rooms

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Shuttle service

Swimming pool [indoor]

Tennis court

Complimentary WIFi in all rooms

Check-in/out [express]

Cheaper than 75% of all properties in Phu Quoc Island in the last 24 hoursCompared to 616 Phu Quoc Island properties at Agoda for various dates
Value for money8.6
Distance to city center4 km
Location rating8.1
Nearest airportPhu Quoc International Airport (PQC) - Vietnam
Distance to airport3.9 km

Rooms available at Famiana Green Villa

Pool View Triple
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 1 single bed and 1 queen be...
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Villa with Private Pool
...
  • Room size: 60 m²/646 ft²
  • Garden view
  • 2 single beds & 1 king bed
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Double or Twin Room with Pool View
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 king bed or 2 single beds
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Villa with Private Pool
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 1 double bed
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Double or Twin Room with Garden View
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Private Pool Villa 2-Bedroom
...
  • Garden view
  • Balcony/terrace
  • 1 queen bed & 2 single beds
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Bungalow Pool View
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 1 queen bed or 2 single bed...
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Private Pool Villa 1-Bedroom
...
  • Pool view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Bungalow Garden View
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 queen bed or 2 single bed...
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Staycation - Bungalow Garden View with Extra Benefits
...
  • Room size: 25 m²/269 ft²
  • 1 queen bed or 2 single bed...
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Frequently asked questions

Does Famiana Green Villa have a hot tub?

A hot tub is one of the facilities available at Famiana Green Villa.

What time is check-in and check-out at Famiana Green Villa?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Famiana Green Villa?

Famiana Green Villa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the resort know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Famiana Green Villa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Famiana Green Villa has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Phu Quoc Island with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at Famiana Green Villa?

Wake up to a great buffet breakfast at Famiana Green Villa. Adults can enjoy breakfast offered with an additional charge of 375000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Famiana Green Villa?

Famiana Green Villa features an on-site restaurant for your dining convenience. To meet any special dietary requirements, kosher diet is prepared with the utmost care and attention.

What is the smoking policy at Famiana Green Villa?

Famiana Green Villa does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to Famiana Green Villa?

The closest airport to Famiana Green Villa is Phu Quoc International Airport, 3.8 km away.

What restaurants are nearby Famiana Green Villa?

Famiana Green Villa’s neighborhood is Cua Lap which includes popular restaurants such as Baikal Phu Quoc Restaurant, CAMI Restaurant & Bar and May Restaurant.

What are popular attractions near Famiana Green Villa?

Famiana Green Villa’s location in the Cua Lap neighborhood makes it close to famous attractions including Boutique ha spa.

What popular natural sightseeing spots are close to Famiana Green Villa?

Famiana Green Villa is located within Cua Lap, which makes it conveniently close to natural sights including Phu Quoc Waterfall, Peppers in Phu Quoc chez Le Ho and Suoi Tranh Waterfall.

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Explore the neighborhood

What people love about Famiana Green Villa

  • 8.8

    Excellent

    "The environment makes us very relaxed."

    YU-JU

    |

    January 4, 2021

  • 9.6

    Exceptional

    "We had a lovely week at famiana green villa."

    Kimia

    |

    January 13, 2020

  • 9.2

    Exceptional
    Staff 

    "Resort was so good - staff was so attentive just like a 6star resort staff service, helpful, friendly, smiley!"

    Michael

    |

    May 26, 2019

Property ranking|Compared to 616 Phu Quoc Island properties
See all rankings
Room size
166 sqm.
Service score
9/10
Room comfort score
7/10
Value for money score
8.6/10
Bigger than
96
%
of Phu Quoc Island properties
Better than
86
%
of Phu Quoc Island properties
Better than
86
%
of Phu Quoc Island properties
Better than
81
%
of Phu Quoc Island properties
Overall rating:

8.5

Excellent
173 reviews
Cleanliness
8.4
Facilities
8.4
Location
8.1
Read all reviews >
More about Famiana Green Villa

More about Famiana Green Villa

Famiana Green Villa

When you are looking for comfortable and convenient accommodations in Phu Quoc Island, make Famiana Green Villa your home away from home. A stay at Famiana Green Villa ensures an easy access to the lively city and all of its wonders. Take your time to enjoy the sun, surf and all that comes with it when staying at Famiana Green Villa, just 15.8 km from Sao Beach.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Famiana Green Villa. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Phu Quoc Island can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The resort's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service offered at Famiana Green Villa.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The resort is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Famiana Green Villa are designed with the guest in mind. To enhance your stay, some rooms at the resort come with blackout curtains and air conditioning. The specially-designed rooms at Famiana Green Villa offer a layout option like a balcony or terrace. Some rooms have cable TV to keep guests entertained.
You may be assured to know that bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Famiana Green Villa, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the resort with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the resort. Regardless of any dietary restrictions you may have, you'll eat well at Famiana Green Villa which has a selection of kosher options.
Once there, be sure to check out bar for some in-house nighttime fun. The resort even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Famiana Green Villa has a range of activities that will meet your needs. While you're there, be sure to take advantage of the exclusive access to the resort's private beach. Warm up at the end of the day with a visit to the massage, hot tub, steam room, spa and sauna. The resort's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The resort's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. With the resort's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the resort's mini golf course and tennis court. No need to go anywhere after dinner -- play with friends or family at the library, games room and shared lounge and TV area.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside the resort and explore Phu Quoc Island. Your journey through Phu Quoc Island can be completed with a short shopping stop at Duong Dong Market located 3.7 km away.


Reasons to stay here

This resort's facilities score higher than 85% of accommodations in the city.
Verified reviews for this resort's food and dining options score it better than 92% of accommodations in the city.
This resort's staff and services score higher than 86% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Swimming Pool

12 mentions

Breakfast

4 mentions

Beach

3 mentions

Housekeeping

2 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • French
  • Russian
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Game room
  • Garden
  • Hot tub
  • Massage
  • Mini golf course
  • Private beach
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Tours

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Doorman
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Ironing service
  • Library
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Buzzer/wireless intercom
  • Check-in/out [express]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Coffee/tea machine
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Hair dryer
  • Lock box in room
  • Mini bar
  • Non-smoking
  • Phone
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Toiletries
  • Towels
  • Umbrella
  • Wi-Fi [complimentary]
Food and dining
Restaurants on site

Garden Restaurant

  • Cuisine: Asian
  • Menu: Buffet, A-la-carte
Location
Cua Lap Hamlet, Duong To Commune, Cua Lap, Phu Quoc Island, Vietnam
Excellent
Location

8.1

Airports

  • Phu Quoc International Airport (PQC) - Vietnam
    3.9 km
  • Sihanouk International Airport (KOS) - Cambodia
    56.9 km

Public transportation

  • Hon Thom Cable Car
    17.9 km

Hospital or clinic

  • Phu Quoc Hospital
    3.5 km

Shopping

  • Duong Dong Market
    3.7 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Long Beach
    260 m
  • Duong Dong Market
    3.7 km
  • Phu Quoc Waterfall
    4.9 km
  • Ho Quoc Temple
    10.4 km
  • Sao Beach
    15.6 km
  • Phu Quoc Countryside
    16.1 km
  • Phu Quoc Prison
    16.5 km
  • Vinwonders Phu Quoc
    21.7 km
  • Vinpearl Safari
    22.5 km

Nearby landmarks

  • Sieu Thi Con Mart
    50 m
  • Nuoc Hoa Tan Hao
    230 m
  • Long Beach
    260 m
  • Boutique ha spa
    540 m
  • Coi Nguon Museum
    1.0 km
  • Dive Center Searama
    1.2 km
  • Landing Airplanes
    1.2 km
  • Phu Quoc Day Spa
    1.2 km
  • KingKong Mart
    1.3 km
  • Bin's Market
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children 6-11 years old will be charged a children's rate for breakfast and dinner.
  • Children 12 years and over will be charged an adult's rate for breakfast and dinner.
  • Extra bed is not available at this property.
  • Green Villa zone is located in the opposite side of Beach zone. If guests who go to the Green Villa zone should pass through the street or take a tram that is available upon request from 07:00 AM to 09:30 PM.
  • Airport transfer is available at no additional charge. In order to reserve the transfer, please inform the property of your arrival flight number at least 24hr prior to arrival time.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee0 VND
  • Distance from city center4 km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)375000 VND

The property

  • Number of bars/lounges1
  • Number of floors0
  • Number of restaurants1
  • Number of rooms 40
  • Room voltage220
  • Year property opened2015
  • Most recent renovation0000

Reviews of Famiana Green Villa from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.4
Facilities8.4
Location8.1
Room comfort and quality7.0
Service9.0
Value for money8.6
High score for Phu Quoc Island
Rating
9+ Exceptional (47)
8-9 Excellent (22)
7-8 Very Good (18)
6-7 Good (12)
<6 Below Expectation (11)
Time of the year
Mar - May (28)
Jun - Aug (26)
Sep - Nov (24)
Dec - Feb (32)
All guests (173)
All room types
All languages

Show reviews that mention 

Showing 110 verified guest comments
12345
9.2
Exceptional
Nicola from United Kingdom
Couple
Private Pool Villa 1-Bedroom
Stayed 5 nights in August 2018

Paradise”

This was a wonderful place to stay. It was out of town and close to fairly busy road at once inside, pure paradise. The restaurant for lunch and dinner was excellent and breakfast was okay. The staff were very pleasant and most spoke a little English. We loved our Green villa with our own pool. We weren’t massively impressed with the island – there was very little to do and it was not as interesting or exciting as the mainland. This gave us a chance to relax, and to switch off. This is what made a paradise! There were some really nice restaurants along the road by the hotel; especially the Iris Cafe and a great corner shop on the dusty road that led to the Famiana Green Villas complex. The swimming pools were absolutely superb and the beach, although it had a very rough sea, was a lovely place to relax. Overall I would recommend this place to come and relax.

Reviewed September 02, 2018

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Dear Nicola, Thank you for choosing to stay with us during your visit to Phu Quoc and for taking the time to share your review on Agoda. We are very happy that you appreciated our great breakfast , lunch and dinner ; nice room and nice location which makes for an epic sunset picture as described, and very friendly staff. Especially, we very much appreciate your praise for the staffs . It will be a great form of motivation for our staff generally, and for us particularly to keep up with the good work. The whole team of Famiana wishes you all the best and we very much hope to see you returning to our resort in the near future. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

Responded September 03, 2018
Famiana Green Villa
10.0
Exceptional
TSAN from Taiwan
Family with young children
Bungalow Pool View
Stayed 3 nights in November 2017

Super Friendly !!! Famiana”

We had fascinated holiday while stayed in Famiana, Phuc Quoc. Here is quite suitable for family trip. Staff、equipment、beach(swimming pool) and food are excellent,everything we need is included and tidy (like airport delivery). The location is to main city is around 10 min by taxi, we also buy water and snack outside the villa. The most surprising thing is after we are back to mainland Vietnam, we mentioned lost one small USB where should be not noticed and unvalue, however, Famiana found it and sent back to us. Famiana is my best choice in Phuc Quoc, also is yours.

Reviewed March 16, 2018

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Dear, TSAN We were delighted that you chose the Famiana Resort & Spa here in Phu Quoc. It was a true pleasure to have you here with us and we are really humbled by your kind words on the hospitality that was extended to you. The culinary team will be so pleased to hear your kind words of praise on the breakfast buffet variety and quality and it is feedback such as yours that truly motivates everyone to continue to do their best to serve our valued guests.We are so pleased to know that you enjoyed our floating water games, cozy and clean rooms and clean beach towels. A sincere thanks you for taking the time to share your kind positive feedback – this is really very much appreciated. Thanks you for Famiana Resort & Spa - it was a great pleasure having you here with us and we do hope to have the opportunity to welcome you back again sometime soon. Best regards, Nga Nguyen (Ms.) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

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Famiana Green Villa
8.8
Excellent
Amelia from Australia
Family with young children
Private Pool Villa 1-Bedroom
Stayed 5 nights in January 2016

Villa with pool perfect for couples with a baby”

We stayed for 5 nights with our 10 month old baby in one of the one bedroom villa's with a pool. It was perfect for us in that our baby could sleep and we could enjoy the pool and outdoor area. Room service is available which is handy but it is over priced. Plenty of restaurants nearby so no need to leave the area. Only VND 60000 to get into town/night market. Breakfast was great. Lots of different options and coffee (not just Vietnamese coffee). The beach at Famiana was nice and clean. A few jelly fish around but apparently they are not poisonous. The green villa zone is only maximum 300m from the main Famiana where the beach is located and they offer pick up service on electric golf carts if the walk is too far. Large bathroom with a spa and seperate shower. Pool clean and maintained daily by staff. Definitely recommend this place.

Reviewed February 02, 2016

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Dear Amelia, Thank you very much for your good review. We hope to save another chance to welcome you. Best regards, Vi Dang (Mrs.) Guest Relations Manager

Responded June 13, 2018
Famiana Green Villa
9.6
Exceptional
Kimia from Sweden
Couple
Private Pool Villa 1-Bedroom
Stayed 7 nights in January 2020

Amazing!”

We had a lovely week at famiana green villa. The staff is amazing and very service minded and helpful. We loved staying here and will for sure come back next time we travel to Phu Quoc. Thank you!

Reviewed January 13, 2020

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Dear Kimia, Thank you for your wonderful review about Famiana. Your kind words have been passed to all department in the Hotel. We hope to have more chances to welcome you and your family. Wish you all the best Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

Responded January 13, 2020
Famiana Green Villa
9.2
Exceptional
Michael from Malaysia
Couple
Private Pool Villa 1-Bedroom
Stayed 3 nights in May 2019

Extremely great staff service ”

Resort was so good - staff was so attentive just like a 6star resort staff service, helpful, friendly, smiley! amenities was great as we had the pool villa and the pool was so big for two person! We loved the privacy of it. The shared public pool was also beautiful and it came with a lovely view! Had to ride on buggy as pool villa is across the road from the main resort but no issues as buggy is readily available. Buggy driver was so friendly also! Free shuttle to cable car & pineapple island 100m from our resort. Breakfast food was a medium size spread but the selection was delicious enough. 3 mornings we had sufficiently different choices. I ABSOLUTELY RECOMMEND THIS RESORT TO ANYONE COMING TO PHU QUOC!

Reviewed May 26, 2019

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Dear Michael, We are delighted to read that you had such an unforgettable and marvelous experience at our resort. Your comment has been really heartening to us. It is a great reward for the whole team and we all look forward to welcoming you again very soon! Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager

Responded May 26, 2019
Famiana Green Villa
8.4
Excellent
sol from Vietnam
Family with young children
Private Pool Villa 2-Bedroom
Stayed 2 nights in August 2017

공항과 야시장에서 가깝고 풀빌라의 풀장이 생각보다 넓고 깊어 좋았습니다.”

The Famiana green villa was close with the airport and night market, crab house. Our private pool villa's pool was wide and deep. But there were bad smell in bath room. Just except it, everything was enough to take a rest and enjoy the holiday. Every workers were so kind and always smile.

Reviewed August 21, 2017

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Dear Sol Thank you for taking the time to write a review of your stay at Famiana Resort and Spa. As a team, we are so pleased that you enjoyed your stay with us and your give such positive feedback for all areas of the hotel. We send warm greetings to you and your family and hope that you will return back to spend your vacation again with us soon. Luan Thanh Nguyen (Mr.) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

Responded August 22, 2017
Famiana Green Villa
10.0
Exceptional
Gabrielle from China
Family with young children
Double or Twin Room with Garden View
Stayed 3 nights in December 2017

Great place to escape”

I didn't know what I would find, but I was very pleasantly surprised. We booked at the Green Villa, which is across the road from the resort and not on the beach. However, it was perfect for us.The grounds were lovely. It was quiet. But it was an easy walk down to the road where there were a number of restaurants. The resort also provides a golf cart shuttle from the villas to the beach-side. The location of the hotel to the town was good for us. It wouldn't have been a bad walk, though it would be on a busy road. The breakfast was extensive and typically Asian "Western", but it was good enough.

Reviewed December 28, 2017

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Dear Gabrielle Thank you very much for your review

Responded January 14, 2018
Famiana Green Villa
9.2
Exceptional
Shelley from Australia
Family with teens
Private Pool Villa 2-Bedroom
Stayed 7 nights in October 2018

Exceptional”

Great hotel with friendly staff, although no fault of hotel phu quoc in itself needs to work on its rubbish problem, this makes the island unattractive to tourists and makes me not want to return.

Reviewed October 25, 2018

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Dear Shelley, Thank you very much for your nice and useful review. We note all your thought and spread all your praise. We wish you all the best and looking forward to meet you again at Famiana. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

Responded October 27, 2018
Famiana Green Villa
10.0
Exceptional
Hampus
Couple
Bungalow Garden View
Stayed 2 nights in December 2018

One of the best at Long Beach”

We stayed at several hotels in Phu Quoc, and this was the best together with their Resort & Spa. Great staff, great location, great rooms and facilities. Our best recommendation.

Reviewed January 12, 2019

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Dear Hampus, Thank you very much for your nice review. We note all your thought and spread all your praise. We wish you all the best and looking forward to meet you again at Famiana. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

Responded January 13, 2019
Famiana Green Villa
10.0
Exceptional
Elizabeth from United Kingdom
Group
Bungalow Garden View
Stayed 5 nights in April 2017

Relaxing and beautiful resort”

Such a lovely resort. We stayed in the green villa zone which is very peaceful with a beautiful pool area. The beach is gorgeous for sunset and funky hour cocktails. All the staff we met were very helpful and welcoming. Thanks to all especially Mai who went out of her way to help with our onward travel plans. Definitely highly recommend staying here!

Reviewed April 17, 2017

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Dear Elizabeth, Thank you very much for choosing to stay with us and for taking time to share your experience. We very much appreciate your feedback and we are very happy that you had such a nice stay at our lovely resort. We are as well thankful for your kind words for our “very helpful and welcoming staffs”, especially for Ms. Mai. It’s really a big motivation for us to work better. Your concerns and feedback have been acknowledged and shared with our management. Be assured that your next visit will be even a more pleasurable one, as we continuously strive to provide the most memorable and enjoyable stay for our guest. We eagerly await your return and are ready to welcome you back in the near future. Kind Regards, Vi Dang (Mrs.) Guest Relations Manager

Responded June 12, 2018
Famiana Green Villa
8.8
Excellent
Ian from China
Family with young children
Pool View Triple
Stayed 10 nights in January 2018

Staff at famiana made our trip to Phu Quoc really special!”

Staff at famiana are exceptional - nothing too much hassle everything done efficiently. Highly recommend famiana for families! Sun down at famiana is also pretty impressive!

Reviewed January 14, 2018

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Dear Ian , It is our pleasure to know that you were satisfied with your stay at Famiana and with our services. Obviously, your compliment is the biggest motivation for me and our team in general to work hard in the future. The whole team of Famiana wishes you all the best and we very much hope to see you returning to our resort soon. Best regards, Nga Nguyen (Ms.) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

Responded June 11, 2018
Famiana Green Villa
7.2
Very good
Nicola from United Kingdom
Couple
Bungalow Garden View
Stayed 4 nights in November 2017

Green Villa”

We stayed in the Green Villa’s and I would say it is nicer than the main resort across the road. The golf buggy between the two although it is a 2min walk is useful. The pool and setting for Green Villas was quiet considering the surroundings. Room was nice - aircon worked unlike some places we’ve stayed. Similarly bed was comfy. Would stay again for the price, only downside is the distance from town but that it’s only a £1.50 cab ride

Reviewed November 30, 2017

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Dear Nicola, Thank you very much for staying with us and sharing your thoughts about Famiana Resort. We are very sorry that our aircon didn't meet your ecpectation. Please, let us assure you that all your comments have been taken under consideration. We hope to have the pleasure of welcoming you again at Famiana Resort & Spa! Best regards, Vi Dang (Mrs.) Guest Relations Manager

Responded June 11, 2018
Famiana Green Villa
8.0
Excellent
Hafiidz from Singapore
Couple
Private Pool Villa 1-Bedroom
Stayed 3 nights in April 2019

Very good”

The outlook of the villas need to be refurbished. The walls are dirty green n most of the greenery is unkept. But overall it was a nice villa with very friendly and helpful staff

Reviewed April 29, 2019

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Dear Hafiidz, Thank you very much for your nice review. We note all your thought and spread all your praise. We wish you all the best and looking forward to meet you again at Famiana. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

Responded April 30, 2019
Famiana Green Villa
8.8
Excellent
YU-JU from Taiwan
Couple
Private Pool Villa 1-Bedroom
Stayed 3 nights in December 2020

Wonderful Accommodation Experience”

The villa with private pool is great. Staff is quite friendly and helpful that can solve problems immediately. The environment makes us very relaxed. Nice experience.

Reviewed January 04, 2021

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Dear YU-JU, Thank you very much for your nice review. We note all your thought and spread all your praise. We wish you all the best and looking forward to meet you again at Famiana. Best Regards, Vi Dang (Ms) Guest Relations Manager

Responded July 06, 2022
Famiana Green Villa
6.8
Good
Maeva from France
Couple
Private Pool Villa 1-Bedroom
Stayed 3 nights in March 2017

Disappointing”

The villa with private pool is great. It's a bit far from the beach but the area is more quiet. The possibility to do archery is really nice. The staff has a very limited English, specially those in the restaurant and in the spa. I would advise to stay away from the "live dinner barbecue" which is a joke, It's supposed to have a romantic atmosphere with a piano but it was actually a keyboard with really bad remixes of music from the 80's. At the time we were there, the staff was not helpful, they didn't give any attention, we had to ask them twice to clean our table and to get some napkins (no salad and no bread anymore but we paid the same price anyway). Lot of choices for breakfast but nothing tasty.

Reviewed March 21, 2017

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Dear Maeva, Thank you for staying at Famiana Resort & Spa and posting your feedback about it. We regret that you were disappointed with our service during your stay. We are very sorry that some aspects of your experience did not meet your expectations. At Famiana Resort and Spa, we strive to provide a superior service for every guest; therefore we take your feedback into consideration to work better on relations with our guests. We are looking forward to another chance to welcome you as our Guest again, and sincerely hope that you will have wonderful experience at our Resort! Best regards, Vi Dang (Mrs.) Guest Relations Manager

Responded June 12, 2018
Famiana Green Villa
10.0
Exceptional
Thu from Vietnam
Couple
Bungalow Garden View
Stayed 1 night in January 2017

Nice green resort”

The villa was cosy with a beautiful view to the pool and surrounded with plants.

Reviewed February 05, 2017

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Dear Thu, Thank you very much for staying with us and for posting a wonderful review. We hope to have the pleasure of welcoming you again at Famiana Resort and Spa! Best regards, Vi Dang (Mrs.) Guest Relations Manager

Responded June 12, 2018
Famiana Green Villa
8.8
Excellent
Minh from Vietnam
Couple
Private Pool Villa 1-Bedroom
Stayed 1 night in December 2016

Very friendly”

I stayed in private pool villa. The best part is the staffs are extremely friendly and helpful.

Reviewed December 05, 2016

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Dear Minh, Thank you very much for staying at Famiana and for writing the good review. We are delighted to know you are satisfied with our staff attitude. We wish you a good day and hope to have more chance to welcome you in the future. Best Regards, Vi Dang (Mrs.) Guest Relations Manager

Responded June 12, 2018
Famiana Green Villa
8.0
Excellent
Julia from Germany
Family with young children
Private Pool Villa 1-Bedroom
Stayed 6 nights in March 2018

Great vacation”

Great place to stay. Had the villa with private swimming pool. Absolutly wonderful. About 5 min to walk to the beach or call reception and they send a car to take you. Beach is very nice and clean. Will come again!!

Reviewed April 04, 2018

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Warmest Greeting from Famiana Resort and Spa Phu Quoc! Thank you for taking the time to write your positive review regarding your stay. Your feedback is always important to us in order to improve our services. It is great to know that you have chosen our resort for your holiday destination and that the associates of our resort have made your stay at pleasant one. The genuine care and comfort of our guest is always our highest mission. Be assured that your next visit will be even a more pleasurable one, as we continuously strive to provide the most memorable and unique stay for our guest.We hope to see you again soon! Best regards, Nga Nguyen (Ms.) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

Responded June 08, 2018
Famiana Green Villa
9.2
Exceptional
Maks from Slovenia
Couple
Bungalow Garden View
Stayed 4 nights in January 2019

Excellent private beach and breaksfast. Nice rooms and pool/garden. We were really enjoying our stay”

Excellent breakfast Nice rooms with big bathroom Kind staff Beautiful beach Big pool Not too crowdy and really quite Good location, markets and restaurants are nearby Only con is that resort is divided into two parts, but this is not a problem, since you can get quick and free ride from one part to another with cart.

Reviewed February 05, 2019

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Dear Maks, Thank you very much for your nice review. We note all your thought and spread all your praise. We wish you all the best and looking forward to meet you again at Famiana. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

Responded February 08, 2019
Famiana Green Villa
8.8
Excellent
Pierluigi from Malaysia
Group
Pool View Triple
Stayed 8 nights in July 2016

10 STARS FOR THE CUSTOMER SERVICE.”

Improvement about the Breakfast is advisable. Not aligned with the Stars number. The support and help during our stay was amazingly perfect. We had problems with Vietjet Air, for a flight cancellation, and the Manager/Supervisor did everything in order not to make miss us another flight in Saigon. Beside this, every single people of the staff, always smiling and ready to ask if everything was ok. 10 STARS FOR THE CUSTOMER SERVICE.

Reviewed July 18, 2016

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Dear Pierluigi, A million thanks for choosing Famiana Resort & Spa as your home in Phu Quoc Island and especially for your good review for us. Your review has helped us a lot, it gives us strength and happiness to continue our job. On behalf of all staff, I wish you a nice day, and hoping to serve you again at Famiana Resort. Best Regards, Vi Dang (Mrs.) Guest Relations Manager

Responded June 13, 2018
Famiana Green Villa
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