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Fairmont Zimbali Resort
Fairmont Zimbali Resort
Fairmont Zimbali Resort
Fairmont Zimbali Resort
Fairmont Zimbali Resort
Fairmont Zimbali Resort
Fairmont Zimbali Resort

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8.3

Excellent

83 reviews

83 reviews

See map

9.2

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
Fairmont Zimbali Country Club 1.1 km
Zimbali golf estate 1.9 km
Lifestyle shopping Centre 4.1 km
Cinnamon and Silk 4.1 km
Ballito Junctions 4.3 km
Ballito Bay Mall 4.3 km
Boulevard Shopping Centre 4.5 km
Umhlali Country Club 5.6 km
Compensation Train Station 5.9 km
Salt Rock Beach 6.7 km

Fairmont Zimbali Resort

5 Corkwood Drive, Zimbali Coastal Estate, Port Zimbali, Ballito, South Africa, 4420 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Port Zimbali part of Ballito, this property puts you close to attractions and interesting dining options. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Front desk [24-hour]

Airport transfer

Private beach

Currency exchange

Free Wi-Fi in all rooms!

Facilities

Airport transfer

Bicycle rental

Valet parking

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Front desk [24-hour]

Value for money7.7
Distance to city center7 Km
Location rating9.2

Rooms available at Fairmont Zimbali Resort

Excellent
Room comfort & quality

8.4

Deluxe Seaview Queen Room
...
  • Room size: 46 m²/495 ft²
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One-Bedroom Suite with Garden View
...
  • Room size: 86 m²/926 ft²
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Deluxe Double Room with Sea View
...
  • Room size: 46 m²/495 ft²
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Deluxe Suite with Sea View
...
  • Room size: 91 m²/980 ft²
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Deluxe Double Room with Garden View
...
  • Room size: 43 m²/463 ft²
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One-Bedroom King Suite
...
  • Room size: 88 m²/947 ft²
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Deluxe Double or Twin Room
...
  • Room size: 46 m²/495 ft²
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Deluxe Double Room
...
  • Room size: 46 m²/495 ft²
Enter dates to see prices
One-Bedroom Suite with Garden View
...
    Enter dates to see prices
    One-Bedroom Suite with Garden View
    ...
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      Frequently asked questions

      What time is check-in and check-out at Fairmont Zimbali Resort?

      Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Fairmont Zimbali Resort?

      Fairmont Zimbali Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Fairmont Zimbali Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Fairmont Zimbali Resort has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Ballito with private transportation, the hotel can arrange car rental for you.

      Is breakfast offered at Fairmont Zimbali Resort?

      Start your mornings right, with the continental and buffet breakfast options offered at Fairmont Zimbali Resort. Adults can enjoy breakfast offered with an additional charge of 245 ZAR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What are my dining options at Fairmont Zimbali Resort?

      Fairmont Zimbali Resort features on-site restaurants for your dining convenience.

      What is the smoking policy at Fairmont Zimbali Resort?

      Fairmont Zimbali Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

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      Explore the neighborhood

      What people love about Fairmont Zimbali Resort

      • 9.2

        Exceptional
        Staff 

        "Its very relaxing and staff go all out to assist."

        Mpone

        |

        September 8, 2020

      • 8.4

        Excellent

        "That’s one of my highlights at the resort!"

        Nonhlanhla

        |

        January 12, 2020

      • 7.6

        Very good

        "So service was excellent."

        Kuvashni

        |

        January 7, 2020

      Property ranking|Compared to 551 Ballito properties
      See all rankings
      Location score
      9.2/10
      Room comfort score
      8.4/10
      Value for money score
      7.7/10
      Service score
      8.1/10
      Better than
      99
      %
      of Ballito properties
      Better than
      99
      %
      of Ballito properties
      Better than
      98
      %
      of Ballito properties
      Better than
      98
      %
      of Ballito properties
      Overall rating:

      8.3

      Excellent
      83 reviews
      Cleanliness
      8.2
      Facilities
      8.5
      Location
      9.2
      Read all reviews >
      More about Fairmont Zimbali Resort

      More about Fairmont Zimbali Resort

      Fairmont Zimbali Resort

      The facilities and services provided by Fairmont Zimbali Resort ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides car hire and shuttle services to help you get to where you want to go in Ballito.
      Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
      In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.


      Dining and things to do

      Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
      To fill your days, be sure to check out the fantastic facilities offered at Fairmont Zimbali Resort. The private beach at the hotel is a very special feature, providing direct ocean access exclusively for guests. Pamper and indulge yourself with a visit to the massage, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
      The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the ping-pong table, tennis court, golf course on site and squash court in the hotel. Have some relaxing fun with family and friends at the shared lounge and TV area.
      Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


      Reasons to stay here

      Rooms here are cheaper than 99% of accommodations in the city.
      Past guests rate facilities here higher than 99% of the city's accommodation.
      This hotel's food and dining score higher than 99% of accommodations in the city.

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      Amenities and facilities
      Excellent
      Facilities

      8.5

      Most talked about facilities

      Food & Dining

      3 mentions

      Breakfast

      3 mentions

      Beach

      1 mention

      Housekeeping

      1 mention

      Languages spoken

      • English

      Accessibility

      • Wheelchair accessible

      Internet access

      • Free Wi-Fi in all rooms!
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Fitness center
      • Garden
      • Golf course [on-site]
      • Massage
      • Private beach
      • Sauna
      • Spa
      • Squash court
      • Steamroom
      • Swimming pool [outdoor]
      • Table tennis
      • Tennis court
      • Tours

      Dining, drinking, and snacking

      • Bar
      • Coffee shop
      • Poolside bar
      • Restaurants
      • Room service [24-hour]

      Services and conveniences

      • Concierge
      • Currency exchange
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Gift/souvenir shop
      • Laundry service
      • Luggage storage
      • Safety deposit boxes
      • Salon
      • Shops
      • Smoke-free property
      • Smoking area

      For the kids

      • Babysitting service
      • Family room
      • Kids club
      • Playground
      • Swimming pool [kids]

      Land sports

      • Golf course (within 3 km)

      Access

      • Check-in/out [express]
      • Front desk [24-hour]
      • Pets allowed
      • Security [24-hour]

      Getting around

      • Airport transfer
      • Car park [free of charge]
      • Rental car
      • Shuttle service
      • Valet parking

      Sports equipment rental

      • Bicycle rental
      Food and dining
      Breakfast options
      • Continental
      • Full English/Irish
      Location
      5 Corkwood Drive, Zimbali Coastal Estate, Port Zimbali, Ballito, South Africa, 4420
      Exceptional
      Location

      9.2

      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-1 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 2-17 year(s)
      Must use an extra bed
      If you need an extra bed, it will incur an additional charge.
      Guests 18 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from14:00
      • Check-out until11:00

      Getting around

      • Distance from city center7 Km
      • Travel time to airport (minutes)20

      Extras

      • Breakfast charge (unless included in room price)245 ZAR

      The property

      • Non-smoking rooms/floorsYes
      • Number of bars/lounges3
      • Number of floors6
      • Number of restaurants9
      • Number of rooms 154
      • Room voltage220
      • Year property opened2010
      Property announcements

      Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

      Reviews of Fairmont Zimbali Resort from real guests

      Provided by verified guests of Agoda
      8.3
      /
      10
      Cleanliness8.2
      Facilities8.5
      Location9.2
      Room comfort and quality8.4
      Service8.1
      Value for money7.7
      High score for Ballito
      Rating
      9+ Exceptional (19)
      8-9 Excellent (5)
      7-8 Very Good (8)
      6-7 Good (5)
      <6 Below Expectation (8)
      Time of the year
      Mar - May (9)
      Jun - Aug (13)
      Sep - Nov (6)
      Dec - Feb (17)
      All guests (83)
      All languages

      Show reviews that mention 

      Showing 45 verified guest comments
      123
      10.0
      Exceptional
      shano from South Africa
      Couple
      Stayed 2 nights in January 2020

      The entire resort is clean and neat. Well trained, helpful staff. Professional at all times. ”

      We booked 3 days before our stay and had no problems checking in. Special mention must be made of Devashan at reception. Polite young man who explained facilities to us. Excellent meals at 2 restaurants we had dinner at. Good value for money. Breakfast a buffet treat. All staff polite and attentive. We thoroughly enjoyed the pools and poolside food and drinks. Will definitely revisit. Suite rooms very spacious.

      Reviewed January 06, 2020

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      10.0
      Exceptional
      Junaid from South Africa
      Couple
      Deluxe Double Room
      Stayed 1 night in June 2019

      They deserve a sixth star.”

      Brilliant. Absolutely brilliant service, facilities, hospitality. I would definitely give this place full marks, and I look forward to my next visit.

      Reviewed July 04, 2019

      See room deals

      10.0
      Exceptional
      Vusumuzi from South Africa
      Couple
      Stayed 1 night in October 2019

      Splendid”

      Awesome relaxing experience. Beautiful facility and natural surrounding.

      Reviewed October 26, 2019

      See room deals

      9.6
      Exceptional
      Urcal from South Africa
      Family with teens
      Stayed 2 nights in October 2019

      Exactly what I needed, luxurios yet nature preserved ”

      Upon arrival they hadn’t gotten my payment which agoda had. Pls synchronize

      Reviewed October 28, 2019

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      9.6
      Exceptional
      bridgette from South Africa
      Family with young children
      Deluxe Double Room with Sea View
      Stayed 1 night in December 2019

      Exceptional”

      Although my children were accommodated at a diffrent lodge, they enjoyed the facilities a lot.

      Reviewed December 19, 2019

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      8.8
      Excellent
      Vashen from South Africa
      Couple
      Stayed 2 nights in July 2019

      A 5 star Resort to relax and enjoy the Balito coastline”

      The breakfast was one of the best buffet breakfasts I've ever had and the staff are friendly and very professional. The room needed a slight clean but that's just a really minor issue. Overall an enjoyable stay.

      Reviewed July 11, 2019

      See room deals

      8.4
      Excellent
      Nonhlanhla from United States
      Couple
      Stayed 1 night in December 2019

      Moms birthday ”

      Second time at Zimbali. Pretty place indeed so went 2 times in a row. My only thing is the restaurant that offers buffet should really get on the staff to take care of customers. I personally wanted to go and try the Indian one downstairs because I remembered that the service upstairs was lacking even last yr 2018, but since it was my mothers pick, we had to endure yet another experience being ignored. After serving ourselves at the buffet we ate all that food and never got attended to for drinks. I would try and flag someone down but they would look away or mind a larger group, I suppose for better tips🤷🏿‍♀️. Anyways I love the restaurant for breakfast, especially when the sun is out and we have proper Durban weather. All in all I’d recommend Zimbali. I hope I get a chance to come back again for the 3rd time in a row. Bliss Spar is magical! That’s one of my highlights at the resort!

      Reviewed January 12, 2020

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      9.2
      Exceptional
      Mpone from South Africa
      Couple
      Stayed 2 nights in March 2020

      Zimbali”

      Its very relaxing and staff go all out to assist. Loved our stay

      Reviewed September 08, 2020

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      7.2
      Very good
      Simphiwe from South Africa
      Family with teens
      Stayed 1 night in December 2019

      Beautiful place and we enjoyed our stay but the service was quite slow if you needed something ”

      They can do better on service in terms of the response time they take too long to come back you have to make several reminders with the guest service like my wife needed a sewing kit we waited and waited until she had to make a follow up . She enquired about the steam in the menu and the person promised to come back and they never did . My booking using a reference number could not be found as I was told it went through central reservations in Dubai then I rebooked on the system then it arrived and suddenly I had more than one booking and the first one had to be cancelled . I was happy with how they prepared the room as we celebrated our 21 yrs wedding anniversary. It took for ever to have the rooms ready only at 16h00pm when I booked we were told we could be there between 10h00am and 11h00am and we got there about 11h30 am . The staff was friendly at the reception and tried their best to service us I can’t faulter them . The golf card also took for ever to fetch us from bush park club

      Reviewed December 19, 2019

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      7.2
      Very good
      Thabisile from South Africa
      Couple
      One-Bedroom King Suite
      Stayed 1 night in June 2019

      Splendid weekend ”

      Our stay at the gorgeous and highly glorified Fairmont Zimbali Resort was splendid, from checking in to our dwelling place. Our suite was amazing!!! The views and scenery were breathtaking, breakfast was great and the variety of food was good. I would come back for that breakfast buffet anytime *hides* Our afternoon we spent on checking out the vicinity and it’s amenities. Then we spent the rest of the afternoon sun bathing by the poolside and it was very therapeutic for us. A really great stay indeed. However, we didn’t take kindly to some of the staff at reception. Check in was good and well done *given*, but trying to get through to room service that evening was a nightmare, no one answered the phone when we tried to place an order, even reception (dial 9) didn’t pick up, we ended up going to town to buy dinner. Otherwise we enjoyed everything.

      Reviewed June 27, 2019

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      7.6
      Very good
      Kuvashni from South Africa
      Family with young children
      Stayed 2 nights in January 2020

      Housekeeping was poor ”

      1st room checked into did not look clean & faulty light that we complained about 3 times. Moved to another room but the toilet was not cleaned. Staff & manager on duty though were helpful. So service was excellent.

      Reviewed January 07, 2020

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      7.6
      Very good
      Nombulelo from South Africa
      Solo traveler
      Stayed 1 night in July 2019

      Service faltering”

      Decor and location still great but the service levels are faltering. Shower would not work. Waiters need training

      Reviewed August 01, 2019

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      6.4
      Good
      Anoushka from South Africa
      Couple
      Deluxe Double Room with Sea View
      Stayed 2 nights in December 2019

      Decent sized rooms, beautiful location and wonderful food. ”

      Staff desperately need service training. Wait staff at the restaurants and some cleaning staff are very obnoxious, arrogant and lazy. Our room had serious maintenance issues that speaks very poorly of management and a severe lack of attention to detail. The privacy screen on our balcony was broken and the mirror in our bathroom was badly cracked. On the flip side our complaints were attended to promptly and efficiently. The manner in which our concerns were dealt with was very professional and Priscilla was extremely apologetic and went to some lengths to ensure that our stay was memorable. Nothing was too much of an issue and we appreciate that.

      Reviewed December 21, 2019

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      6.4
      Good
      Lars from Switzerland
      Couple
      Stayed 1 night in March 2020

      Room was moldy and Service staff unwilling to help”

      Room was moldy and Service staff unwilling to help

      Reviewed March 20, 2020

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      6.0
      Claude from South Africa
      Couple
      Stayed 3 nights in March 2020

      Above average”

      Check in experience was awful. Asked for a sea view room with no response from the person doing the check in. Was given a room with no view. Then went back and was allocated another room after waiting for a while. Mattresses are worn and no warm water. If you bath in only warm water it is lukewarm.

      Reviewed March 07, 2020

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      6.0
      Rianca from South Africa
      Couple
      Stayed 1 night in June 2019

      Grimy”

      The area is great, but the rooms are absolutely dirty, sticky floors and cupboards and very stuffy, basically you’re paying for the area and not the actual rooms.

      Reviewed June 10, 2019

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      6.0
      Xoliswa from South Africa
      Family with young children
      Stayed 3 nights in November 2019

      Above average”

      The staff was really bad. Checking in was a nightmare. They just didn't care Some people were great but I wouldn't go back to this particular place because my overall experience was horrible.

      Reviewed November 29, 2019

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      6.4
      Good
      Ruwayne from South Africa
      Family with young children
      Stayed 1 night in June 2019

      Rooms and bathroom , are very dirty ”

      The view is amazing

      Reviewed June 10, 2019

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      5.2
      Saviour from South Africa
      Family with teens
      Stayed 8 nights in December 2019

      Above average”

      Most of the staff were unfriendly and unhelpful. Some of the specific issues included: 1. We used two cars and the second car was asked to wait at the gate till we checked in and got an entry code. 2. We booked and paid for Sea view rooms and were allocated a room that was not a sea view room till we complained. The initial response was there was nothing they could do as they were fully booked. 3. Most of the bikes for hire were not working 4. Towels in the room were at times folded and put back as fresh after we left them in the bathtub for washing. 5. Things like laundry delivered to our room more than once which were not ours. 6. Cleaners were rude to our daughters rooms. 7) Most of the Concierge (with the exception of Morgan) were very unhelpful and unfriendly. 8. Room service was at times very inefficient, e.g. an order made around 21hrs was delivered at midnite after 3 reminders.

      Reviewed January 06, 2020

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      4.8
      Maki from South Africa
      Family with young children
      Stayed 3 nights in March 2020

      Expected more but was disappointed by the lack of hospitality by staffs. ”

      The kids club and beach side pool was closed for renovations, but receptionist didn’t tell us at check-in, and we found out about that only when we walked up there. The pool was not super clean. Food was mediocre.

      Reviewed March 08, 2020

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      123
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