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Evergreen Laurel Hotel
Evergreen Laurel Hotel
Evergreen Laurel Hotel
Evergreen Laurel Hotel
Evergreen Laurel Hotel
Evergreen Laurel Hotel
Evergreen Laurel Hotel

Removed from saved list

8

Excellent

11,896 reviews

11,896 reviews

Housekeeping370
View160
Breakfast90
See map

8.4

Excellent

Location rating score

Excellent location - 1.28 kilometers from city center
Exceptional for walking
Parking
FREE
Walkable places
Gurney Drive

170 m

Wat Chaiya Mangkalaran Temple

470 m

Burmese Buddist Temple

480 m

Dharmikarama Burmese Temple

490 m

Reclining Buddha Wat Chaiyamangalaram

510 m

Popular landmarks
Cheong Fatt Tze - The Blue Mansion

2.2 km

Armenian Street

2.7 km

Khoo Kongsi

2.9 km

Pinang Peranakan Mansion

3.0 km

Penang Fort Cornwallis

3.0 km

Closest landmarks
Mr Nadesh Sithasanan

550 m

Gleneagles Medical Centre

560 m

Pulau Tikus Hawker Center

600 m

Oon Organic & Natural Centre

620 m

PTPL College

620 m

2021

Evergreen Laurel Hotel

53 Persiaran Gurney, Gurney Drive, Penang, Malaysia, 10250 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Gurney Drive part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Front desk [24-hour]

Airport transport

Excellent breakfast

Excellent view

Excellent food & dining

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Car park

Complimentary WIFi in all rooms

Exercise area

Spa

Luggage storage

Swimming pool [outdoor]

This property is in high demand!

26 travelers have booked today.

Value for money8.0
Distance to city center5. Km
Location rating8.4
Nearest airportPenang International Airport (PEN)
Distance to airport15.8 km

Rooms available at Evergreen Laurel Hotel

Very good
Room comfort & quality

7.8

Deluxe Sea Facing
...
  • Room size: 32 m²/344 ft²
  • Ocean view
  • 2 single beds or 1 double b...
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Executive Suite
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
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Superior City View
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed or 2 single be...
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Superior Double or Twin Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 2 single beds or 1 double b...
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Deluxe Twin Room with Sea View
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 2 single beds
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Deluxe Double or Twin
...
  • Room size: 32 m²/344 ft²
  • Shower
Enter dates to see prices
Deluxe King Room with Sea View
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Deluxe Room with Sea View
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices
Other
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices
Leisure king bed room
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices

Frequently asked questions

Does Evergreen Laurel Hotel have a hot tub?

A hot tub is one of the facilities available at Evergreen Laurel Hotel.

What time is check-in and check-out at Evergreen Laurel Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Evergreen Laurel Hotel?

Evergreen Laurel Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 75 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Evergreen Laurel Hotel has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Evergreen Laurel Hotel?

Adults can enjoy breakfast offered with an additional charge of 35 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Evergreen Laurel Hotel?

Evergreen Laurel Hotel features 2 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including Chinese and international. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Evergreen Laurel Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Evergreen Laurel Hotel.

Can business events be hosted at Evergreen Laurel Hotel?

The 4 venues can accommodate you and your guests.

What is the smoking policy at Evergreen Laurel Hotel?

Evergreen Laurel Hotel is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What restaurants are nearby Evergreen Laurel Hotel?

Evergreen Laurel Hotel’s neighborhood is Gurney Drive which includes popular restaurants such as Fantasy Place 寻梦圆, Koi Japanese, Gurney Plaza and Cafe Laurel.

What popular shopping places are close to Evergreen Laurel Hotel?

Located in the Gurney Drive area, Evergreen Laurel Hotel is close to great shopping choices like Gurney Plaza and Gurney Paragon Mall.

What are popular attractions near Evergreen Laurel Hotel?

Evergreen Laurel Hotel’s location in the Gurney Drive neighborhood makes it close to famous attractions including Gurney Drive, Wat Chaiya Mangkalaran Temple and Burmese Buddist Temple.

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See map

Explore the neighborhood

What people love about Evergreen Laurel Hotel

  • 9.2

    Exceptional
    Spaciousness

    "Room is spacious."

    WEE

    |

    June 24, 2022

  • 9.2

    Exceptional
    Location

    "Location is good near to town and staff are professional and friendly."

    Lai

    |

    June 23, 2022

  • 9.6

    Exceptional
    Location

    "Located right smack in the middle of Gurney Drive and close to many eating spots, this is a hotel that's been around for ages but still pretty well-maintained."

    carol

    |

    June 23, 2022

Property ranking|Compared to 2,313 Penang properties
See all rankings
Room comfort score
7.8/10
Room size
43 sqm.
Cheapest price score
Location score
8.4/10
Better than
95
%
of Penang properties
Bigger than
93
%
of Penang properties
Better than
90
%
of Penang properties
Better than
89
%
of Penang properties
Overall rating:

8

Excellent
11,896 reviews
Cleanliness
8.1
Facilities
7.9
Location
8.4
Read all reviews >
What travelers say they love:
My family and i had a great stay there.
Aina from Malaysia
Family with older children
More about Evergreen Laurel Hotel

More about Evergreen Laurel Hotel

Evergreen Laurel Hotel

Whatever your reason for visiting Penang, Evergreen Laurel Hotel is the perfect venue for an exhilarating and exciting break away. The true local flavors and culture of Penang are yours with a stay at Evergreen Laurel Hotel, located just 2.9 km from the famous Pinang Peranakan Mansion.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Evergreen Laurel Hotel. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Penang can be assisted with taxi and car hire services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Evergreen Laurel Hotel.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
Rooms at Evergreen Laurel Hotel are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water, a coffee or tea maker and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer and toiletries provided in some of the guest bathrooms.


Dining and things to do

What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Evergreen Laurel Hotel which has a selection of halal options. Once there, be sure to check out bar for some in-house nighttime fun.
If you like to eat in the privacy of your room, Evergreen Laurel Hotel can arrange to have groceries delivered to your doorstep.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Evergreen Laurel Hotel has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage, hot tub, salon, steam room, spa and sauna. The many offerings at Evergreen Laurel Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Evergreen Laurel Hotel gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's tennis court. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside Evergreen Laurel Hotel and explore Penang during your stay. Your first day during your stay at Evergreen Laurel Hotel should include a visit to Chew's Jetty located 3.2 km away. Photograph yourself in front of Cheong Fatt Tze - The Blue Mansion located 2.1 km away, which people travel great distances to see.


Reasons to stay here

This hotel's facilities score higher than 90% of accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 97% of accommodations in the city.
This accommodation beats more than 95% of competition in the city on room comfort.

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Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Housekeeping

610 mentions

Breakfast

382 mentions

Food & Dining

280 mentions

Swimming Pool

182 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Hair salon
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Kids club
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Transport to airport

Available in all rooms

  • A/C
  • Alarm clock
  • Bathtub
  • Closet
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Daily newspaper
  • Desk
  • Hair dryer
  • Individual air conditioning
  • Iron and ironing board
  • LAN Internet in room [free]
  • Linens
  • Lock box in room
  • Mini bar
  • Non-smoking
  • Phone
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke alarm
  • Smoking allowed
  • Streaming service like Netflix
  • Toiletries
  • Towels
  • Wake up call
  • Wi-Fi
  • Wi-Fi [complimentary]
Food and dining
Restaurants on site

Evergreen Chinese Restaurant

  • Cuisine: Asian, Chinese

Cafe laurel

  • Cuisine: International
Location
53 Persiaran Gurney, Gurney Drive, Penang, Malaysia, 10250
Excellent
Location

8.4

Airports

  • Penang International Airport (PEN)
    15.8 km 31 min drive
  • Sultan Abdul Halim Airport (AOR)
    85.5 km

Public transportation

  • Komtar Bus Terminal
    2.4 km
  • Pengkalan Raja Tun Uda Bus Terminal
    3.3 km

Hospital or clinic

  • Mr Nadesh Sithasanan
    550 m

Shopping

  • Batu Ferringhi Night Market
    9.0 km

Convenience store

  • 7 Eleven
    460 m

Cash withdrawal

  • ATM
    90 m
What's nearby

Popular landmarks

  • Cheong Fatt Tze - The Blue Mansion
    2.2 km
  • Armenian Street
    2.7 km
  • Khoo Kongsi
    2.9 km
  • Pinang Peranakan Mansion
    3.0 km
  • Penang Fort Cornwallis
    3.0 km
  • Chew's Jetty
    3.3 km
  • Kek Lok Si Temple
    6.1 km
  • Batu Ferringhi Beach
    8.9 km
  • Entopia
    11.4 km
  • Escape Theme Park
    11.5 km

Nearby landmarks

  • Gurney Drive
    170 m
  • Wat Chaiya Mangkalaran Temple
    470 m
  • Burmese Buddist Temple
    480 m
  • Dharmikarama Burmese Temple
    490 m
  • Reclining Buddha Wat Chaiyamangalaram
    510 m
  • Olympia College Penang
    510 m
  • Tua Pheng Kong Temple
    540 m
  • Penang Baptist Church
    540 m
  • Mr Nadesh Sithasanan
    550 m
  • Kolej PTPTL Penang
    550 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee75 MYR
  • Distance from city center5. Km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)35 MYR
  • Daily Internet/Wi-Fi fee0 MYR

The property

  • Non-smoking rooms/floorsYES
  • Number of bars/lounges1
  • Number of floors18
  • Number of restaurants2
  • Number of rooms 368
  • Room voltage220
  • Year property opened1997
  • Most recent renovation2007

Parking

  • Daily parking fee0 MYR
Property announcements

Kindly be informed that Hotel will not accept bookings without approved police permit, MITI Form or Digital Vaccination Certificate in accordance with the SOP as announced by Malaysian Government under the National Recovery Plan (Phase 2). Cancellation policy will based on the booking policy if guest unable provide the relevant documents during check in.

Hotel gym and swimming pool will be reopen on 1st November 2021 and prior appointment is needed

This is a strictly non-smoking property.

Reviews of Evergreen Laurel Hotel from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.1
Facilities7.9
Location8.4
Room comfort and quality7.8
Service7.9
Value for money8.0
High score for Penang
Rating
9+ Exceptional (1,445)
8-9 Excellent (1,439)
7-8 Very Good (2,475)
6-7 Good (982)
<6 Below Expectation (850)
Time of the year
Mar - May (1,549)
Jun - Aug (1,891)
Sep - Nov (1,591)
Dec - Feb (2,160)
All guests (11,036)
All room types
All languages

Show reviews that mention 

Showing 7,191 verified guest comments
12345
10.0
Exceptional
SAID from Malaysia
Family with young children
Deluxe Sea Facing
Stayed 2 nights in July 2019

I'm always very particular regarding choosing hotel's when traveling either work or holiday. ”

Making sure of the review by others first before making a booking. Had really a good and pleasant stays and a wonderful sea view is a real bonus. Roughly 1.5 km to the famous Gurney drive food paradise, the Gurney Paragon and the Gurney Plaza an added advantage staying in Evergreen Laurel Hotel. An added surprise is opening the fridge and found 3 cans of soft drinks, had to call the front desk to find out the price of the drinks and was informed it's free. A basket of free Apple's also surprised. I'm also very particular regarding the room service and found out it's one of the best in Penang, the room service staffs are friendly and always smiling. Regarding the breakfast, the coffee machine are very modern and user-friendly. Love the cappacino and coffee latte, it's the first time seeing a wonderful box of "Boh Tea" with varieties flavors. The Earl Tea is really the best. This the first time writing quite a long review commenting hotel. Hopefully will be able to stay again soon.

Reviewed July 05, 2019

See room deals

9.2
Exceptional
Khoo from Malaysia
Couple
Superior City View
Stayed 3 nights in August 2019

Evergreen Laurel - My favourite hotel in Penang.”

Evergreen Laurel Penang has been my favourite hotel for the past two years. With it's superb location along Gurney Drive, it is easily accessible via Jalan Kelawei or Gurney Drive itself. The personnel are well trained, polite and helpful... exactly what you would expect in a hotel environment. Good value for money. Rooms are clean and well maintained... Good water pressure allows you the comfort of knowing you have a nice strong flow of water after a long hot sweaty day in Penang... Air conditioning in a room that works... small conveniences that you would expect in a hotel... but not always the case in most hotels due to poor maintenance... but in Evergreen Laurel... I know it will always be so. Small comforts but so crucial to making it a comfortable stay in a hotel. To the Management and staff of the Hotel... Kudos... Keep up the good work.

Reviewed August 27, 2019

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9.7
Exceptional
BEE from Malaysia
Business traveler
Superior City View
Stayed 2 nights in June 2012

Great lacation to any where.”

good lacation and nice view of penang

The Evergreen Laurel Hotel in Penang,is ideally located apart from the hustle and bustle of the island’s city area.only minutes away from thriving business districts, local shops and dining opportunities.Is an elegant and intimate business hotel with extensive first-class facilities.You can Enjoy your dining at buffet style a lot of dishes in the cafe is nice and cheap.The local delights, there is abundance of food you can find outside the hotel. Located along the renowned Gurney Drive, with easy access to sight-seeing and local diningareas and a lot of people walk and sit over there to have a relax times. It takes only 30 minutes to reach the airport and 3 to 5 minutes to major shopping areas. Is a perfect setting for business, conference and vacation.The hotel room is big and clear. The staff also very nice and helpful.The loudge

Reviewed June 27, 2012

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9.7
Exceptional
LIVIA from Malaysia
Couple
Deluxe Sea Facing
Stayed 1 night in September 2012

Absolutely great location!”

5 stars services and outstanding friendly receptionist

Evergreen Laurel Hotel is a good hotel to stay with, we definitely will come back to stay with them if we visit Penang again! The room was clean and spacious, facing sea view is absolutely breath taking! Free in-room internet connection, welcomed fruits, full amenities and good pantry. Feel like almost at home! The only thing is hot water supply in shower room have to wait for a period, already commented this during my stay. Overall is good, walking distance (few mins away) to Gurney drive to hunt for Penang local foods, absolutely good choices of hotel at Gurney drive!

Reviewed October 04, 2012

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10.0
Exceptional
John from United Kingdom
Business traveler
Superior City View
Stayed 5 nights in February 2014

Superb with the best staff service I have ever had”

The staff, the staff and the staff

The Evergreen Laurel Hotel exceeded all of my expectations, especially in terms of staff service. The guy that cleaned my room noticed that I drank a lot of tea and provided more for me and when my mother wast taken ill and had to be taken to the hospital the staff organised an ambulance to come around the back to save her embarrassment, they took my father and I to a great hospital, they stayed with us until around 2am in the morning in the hospital, drove us back to the hotel at no charge, found Earl Grey tea for my mother at no charge, called her every couple of hours to see if she was OK and took care of her while we went out. I have never come across such amazing service, they cannot do enough for you and even came out to wave us of and constantly attended to our need. The hotel is within very easy reach of Gurney Plaza by foot, it is very clean, the check in and check out service is fast and efficient and I would heartily recommend this hotel to anybody traveling to Penang, we got a great deal on Agoda and I would without a doubt stay there again. The crispy aromatic duck in the Chinese is off the scale of good and there is a mind blowingly great Indian (Kaptians) right next door.

Reviewed March 18, 2014

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9.3
Exceptional
Beng from Australia
Family with teens
Superior City View
Stayed 6 nights in November 2012

Cleanest hotel ever with spacious rooms”

Best department: Housekeeping, where the whole team is courteous, well-mannered and prompt.

We have stayed in many hotels in Penang and we find that Evergreen Laurel is the cleanest hotel on this island. Not only that, the cleanliness of the hotel rooms beat that of Singapore's Marina Bay Sands! Evergreen Laurel may be an old hotel, but the cleanliness of the hotel rooms is superb! Will definitely come back to stay at this hotel when we visit Penang again in the near future. A big applause for the housekeeping team! They are polite, courteous and prompt in their task! Rooms in this hotel are spacious! Locality of Evergreen Laurel is excellent as it is near to many good restaurants and the shopping mall, Gurney Plaza.

Reviewed November 28, 2012

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9.7
Exceptional
TEONG from Malaysia
Family with teens
Superior City View
Stayed 2 nights in June 2012

great location with clean and comfort environment.”

easy access to nearby tourist places like batu feringgi beach, gurney drive, buddhist temples etc.

Our family is frequent traveller to Penang Island for a short break. we enjoyed the pleasant stay at EverGreen Laurel Hotel. We like the sea front view of the hotel. Every nite we have a nice and breezy walk by the esplanande in front of the hotel we like to taste the local food delicacies like assam laksa mee,cendor, nasi kandar, penang ' luopak " etc . All these food can be eaten/bought at the nearby Gurney Drive pasar malam. There are big shopping malls located at walking distance from the hotel.

Reviewed June 13, 2012

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9.2
Exceptional
Shiv from Indonesia
Family with young children
Deluxe Sea Facing
Stayed 1 night in December 2019

A good 5 star Hotel in Penang but need some improvement in Staff training over their hospitality beh”

We stayed in Evergreen Laurel Hotel in this December,19. The Hotel is quite clean, attracting, at a good location, with quiet surroundings, fully loaded with all kind of services, rooms were nice, well placed, with all amenities, facing sea view. All in all a hotel providing “Value for money”. We got a good deal through Agoda with only one surprise that room was booked for two adults & two kids but they offered only two breakfasts so it was a situation of dilemma that who to go while who not to go for doing breakfast? This offer whether from hotel or from Agoda is quite weird and they should come up with some solution. May be charge more but don’t deprive your guests to have their breakfast with family. I booked room with a breakfast and did not notice this tricky condition during booking as well as during check in. Front office lady also did not explain it to us. In our case, our kids being too tired, of journey and previous day full day tour, did not opt to go down for breakfast but it was not a good experience at all. The lady at front office was not having any smile on face. Our rooms allocated were not proper as out of two rooms one had a good and vide sea view while other was not having vide view due to a wall. In our opinion, same view rooms should have been blocked by your team. The F&B team in restaurant was not energetic and warm as it should be in a 5 star hotel. They were not talking to guests, guiding them or helping guests in their needs of cutlery or anything. They were just having an artificial smile on face. We saw one “name tag” placed upside down (Danish Pastry) in buffet counter, cherry tomatoes placed in salad counter were rotten, The curry of Roti Chanei was thick in consistency initially when buffet was started, later they added water to make it thin or replaced with a diff. Curry, the replenishment was not timely, one coffee machine was having some trouble, looked like it was not checked before opening the breakfast...These May be small

Reviewed December 17, 2019

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10.0
Exceptional
Jacqueline from Australia
Group
Deluxe Sea Facing
Stayed 7 nights in March 2020

A Most Enjoyable Stay”

Stayed at the Evergreen Laurel Hotel for 7 nights. Had a lovely sea facing room. Staff were friendly, pleasant, courteous and helpful. A special mention goes to Mr. Malik and Mr. Amin for their great customer service. The buffet breakfast was excellent, with a mix of delicious asian and western dishes. The free daily mini bar and fruit bowl were a delight. Enjoyed the clean hot spa. Room could do with an upgrade but the beds were comfortable. Walking distance to Gurney Plaza, Gurney Paragon and the Gurney Drive Food Centre. Will definitely stay at this wonderful hotel again.

Reviewed March 20, 2020

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9.3
Exceptional
Radiyah from Singapore
Couple
Deluxe Sea Facing
Stayed 3 nights in November 2013

Centrally located. Large,clea and comfortable room”

The gymnasium, jacuzzi and the room.

My babymoon stay in Evergreen Laurel was indeed a satisfying ones. I didnt regret choosing this hotel as it is centrally located in between georgetown n Batu Ferringhi. For a 5-star hotel, indeed it is affordable fully equipped with gymnasium, hot and cold jacuzzi, average sized pool, great view n splendid service. The staff were helpful to guide us in exploring the city. The bustop is jz behind the hotel making it accessible to explore Penang. We wanted to use rental service but looking at d road n traffic, we decided to go by public instead. This hotel is just a walking distance away to the 2 major shopping centres in Gurney. Gurney Paragon n Gurney Plaza.I'll definitely come back to the same hotel if I ever coming back to Penang.

Reviewed December 06, 2013

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9.3
Exceptional
Pixie from Singapore
Family with teens
Superior City View
Stayed 2 nights in November 2009

Great Hotel to stay”

Convenient location, friendly staff, clean hotel
Chinese restaurant is only opened in the evenings

We stayed at 3 hotels in our 5 days at Penang; City Bayview,Evergreen and Hotel Equatorial.This was our favourite hotel. We stayed 2 nights at Evergreen. Hotel room was spacious. 3 of us (all adults) were staying there and even with the extra bed, there was room for the sofa and armchair. Bathroom was clean, with good water pressure, no leaks.Our room faced the city instead of the sea but that was fine. It's about 20-30mins walk to Gurney Plaza and Gurney Drive. For those who want to eat or explore Pulau Tikus Market, just walk along the road behind the hotel (Jalan Kelawei)towards the Burmese temple at Lorong Burma, walk through Lorong Burma and cross the road. You will then reach the famous prawn mee coffeeshop. The taxistand is located to the right of the hotel and cost 35 ringgitt to go to Batu Ferringhi. To the left of the hotel are several coffeeshops that serves excellent Bak Kut Teh (pork rib soup)and zichar (chinese stir fried food). We didn't try the hotel breakfast since there were so many eateries around. We wanted to try the hotel's famous Chinese restaurant during lunch but they only did dinner,so I can't comment on the hotel's food. But apart from that, I would recommend the hotel to everyone.

Reviewed November 19, 2009

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10.0
Exceptional
Rose from Malaysia
Couple
Stayed 2 nights in March 2015

Great Hotel for a small getaway”

great breakfast, location and good wifi

This is the first time we checked into Evergreen Laurel Hotel and the staff were efficient and we got into a ocean view room with a king size bed and non smoking floor, wifi in room is fantastic and we had a half day tour waiting for us the next day, the breakfast was great and we enjoyed the tour of penang cultural history so much. We went shopping at Gurney Plaza at walking distance, we would definitely come back to stay at Evergreen Laurel HOtel again

Reviewed April 29, 2015

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9.0
Exceptional
Candy from Singapore
Couple
Deluxe Sea Facing
Stayed 2 nights in April 2010

Value for money indeed!”

Location, accessibility.
Hotel air condition at the lobby is warm n lobby in the afternoon is dark because they do no switch on the lights. Scary feeling when we enter the hotel. However, this could be due to Eco conscious effort.

Evergreen is a typical business hotel. Design is quite dated as compared to Gurney hotel or GHotel. However, this is a good value for money hotel. Friendly hotel staff. Room is clean. Bathroom is huge so is the room. Gurney drive is over rated. It's of course nice having a beach front however, there is absolutely close to no attraction at gurney except for a hyped up restaurant Bali hai & a coffee place. Gurney plaza is a good 15 mins walk. Nice. The waterfront smells like sewage though... At certain point down the walk. Kinda turn off by the bad smell. There's a good Nasi Kandar place at gurney hotel. Walk out of evergreen lobby, turn right n you will see coffeebean. 2 pubs next to coffee bean is the Nasi Kandar store. Whole head Fish head curry for RM10 as compared to the famous one at gurney drive which is going for RM35 (it's Friday night n wr are the only customers!). Take bus 103 to go for a spin from gurney plaza to komtar. There's a bus terminal at komtar. Take bus 101 to go from komtar to bury ferringi. Bus 301 will bring u on a joy ride to see e&o hotel, click tower, pier etc. Enjoy!

Reviewed April 28, 2010

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9.7
Exceptional
Adrian from Australia
Solo traveler
Deluxe Sea Facing
Stayed 4 nights in August 2010

Fantastic Joint”

Everything
razor blades provided with room toiletries

After coming from a hotel in Singapore that was 3 times more expensive and not even half as good, the Evergreen Laurel Hotel was perfect. The deluxe room was new, clean and spacious with fantastic 16th floor views of the bay stretching out directly in front of the hotel. There was plenty of room in the new stone tiled bathroom which was cleaned thoroughly when I went out during the day. The staff were always on hand, very friendly and the concierge knew my name by the 2nd day. The pool was always quiet and the perfect way to cool down from a day of touring in the tropical heat. I was impressed with the included buffet breakfast offering various international options and an egg chef ready to make whatever you asked for. Guerney Drive was a fairly busy street with various restaurants and hawker centres dotted along it. I found Guerney Plaza at the top of the street to be fairly overpriced and not the best place to shop. A bit remote from the old town city attractions but still a good all-round spot in between the city and the beach resorts on the northern part of the island. Stay here!

Reviewed August 30, 2010

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10.0
Exceptional
seau from Malaysia
Business traveler
Superior City View
Stayed 1 night in June 2012

Lovely hotel and service with a smile”

service and accommodation

This hotel ideally situated away from the congestion of the city, yet just a few minutes from the thriving business district and within walking distance from various sights, local shops and restaurants. Business becomes effortless here, and pleasure and leisure is pure delight. Evergreen Laurel Hotel comes complete with its most important resource, the people who give you the unique Laurel touch with thoughtful, unobtrusive service. If there's something you need, chances are it's already been taken care of, because complete, attentive service is always the first priority at any Laurel Hotel. Guestrooms are elegantly furnished to match the high standards business travelers have come to expect from this brand of hotel. Beautifully crafted furniture, a full array of conveniences designed to maximize comfort, plus a marble-tiled bathroom with state-of-the-art electrical accessories raise hotel living to new

Reviewed June 30, 2012

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9.0
Exceptional
Siok from Singapore
Family with teens
Superior City View
Stayed 3 nights in December 2010

Dated but with a Touch of Warmth”

Location, Spacious clean room and Friendly staff
Nil

i had booked a twin room and upon check-in, the hotel reception manager farrah was very friendly and thoughtful to upgrade my room when she knew that i was travelling with a child. the room was big, clean and spacious. the gurney plaza and famous hawker centre was just 20minutes walks from the hotel and along the way there are coffee stalls and restaurants. overrall it was a pleasant stay at evergreen laurel hotel and i would definitely make it my choice when i visit penang again.

Reviewed January 10, 2011

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9.0
Exceptional
sin from Malaysia
Family with young children
Superior City View
Stayed 1 night in December 2009

Evergreen laurel Hotel”

Close to shopping and food

We stayed over at Evergreen Laurel Penang on 3 nites. 10 , 13 and 14 December 2009. Two adult and two children, children under 12 gets to stay without extra charges. Nice rooms and friendly staff. Convinient for shopping and food. Gurney Drive hawker centre is just 7 minutes walk. Although, the rocky seaside is unsuitable for swimming , it is great to have a seafront facing. When we check-in again on 13 Dec after coming back from Langkawi,they gave us an free upgrade to a bigger room.

Reviewed December 14, 2009

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9.3
Exceptional
Michelle from Singapore
Family with teens
Superior City View
Stayed 3 nights in December 2010

Great location and service”

Room is big
No wifi in the room

Upon check-in, we were given a room upgrade. The room is clean and spacious. The hotel manager, Farrah, is very friendly and helpful. She provided us with very professional and excellent service. Location is great, about 10 mins walk to Gurney Hawker Stalls and Gurney Plaza. We will definitely stay at Evergreen Laurel Hotel during our next trip to Penang.

Reviewed December 24, 2010

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9.7
Exceptional
Teoh from Malaysia
Business traveler
Superior City View
Stayed 1 night in February 2013

Excellent”

Nothing to Complain

Evergreen Laurel Hotel is a lovely hotel right at the heart of the city The rooms were very spacious and comfortable. The staff were all very friendly and helpful Concierge service was good too It is best value hotel in Gurney Drive area. Good housekeeping with 2 free water bottle in the room. There are plenty of food choice around the hotel. Wifi is also available for free.

Reviewed March 11, 2013

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9.3
Exceptional
Janet from United States
Couple
Stayed 4 nights in October 2008

GeorgeTown Evergreen Laurel Hotel October 2008”

Great location along the ocean overlooking the mainland.
If I were to think of any negative, it would be the turn down service in the evening. It was too early, usually around 5.30.

I was expecting the hotel to be a typical Taiwanese run hotel as I have experienced in Taiwan. I was pleasantly surprised from the lobby to the room. Everything was great. Check-in service was good, Concierge was really helpful, bar staff were exceedingly friendly to the point of jovial. The breakfast buffet could not be faulted offering the range from Malaysian, European to Japanese and all of agreeable quality. I still have places to explore in Penang and will return again in the future. I will most definitely consider staying at the EverGreen Laurel Hotel again. Excellent value for money.

Reviewed October 17, 2008

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