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The Upper House Batu Kawan
The Upper House Batu Kawan
The Upper House Batu Kawan
The Upper House Batu Kawan
The Upper House Batu Kawan
The Upper House Batu Kawan
The Upper House Batu Kawan

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8.7

Excellent

1,438 reviews

1,438 reviews

Housekeeping55
Car Park7
Breakfast4
See map

8.4

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Chew's Jetty 22.1 km
Khoo Kongsi 22.5 km
Pinang Peranakan Mansion 22.6 km
Armenian Street 22.7 km
Penang Fort Cornwallis 23.0 km
Cheong Fatt Tze - The Blue Mansion 23.3 km
Kek Lok Si Temple 25.6 km
Batu Ferringhi Beach 33.6 km
Entopia 33.9 km
Escape Theme Park 34.1 km
Nearby landmarks
Central Park 650 m
Bukit Tambun 3.3 km
Bukit Tambun clinic 3.9 km
Pasaran JJ 4.2 km
Bukit Batu Kawan 4.4 km
Bus parking 4.4 km
Bukit Batu Kawan Forest 4.4 km
Taman Idaman Fasa 4 4.7 km
Taman Idaman playground 5.0 km
Bukit Changkat Kledang 5.2 km
Newly built in 2020

The Upper House Batu Kawan

22A, Jalan Vervea 10, Vervea, Bandar Cassia, Simpang Ampat, Bukit Mertajam, Penang, Malaysia, 14110 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Bukit Mertajam part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Newly built

Free Wi-Fi in all rooms!

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Golf course [on-site]

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

10 travelers have booked today.

Value for money8.6
Distance to city center5 KM
Location rating8.4
Nearest airportPenang International Airport (PEN)
Distance to airport19.4 km

Rooms available at The Upper House Batu Kawan

Standard Twin
...
  • Room size: 16 m²/172 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Double
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive King Room
...
  • Room size: 15 m²/161 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Executive Twin Room
...
  • Room size: 15 m²/161 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Premier King Room
...
  • Room size: 31 m²/334 ft²
  • Outdoor view
  • 1 sofa bed & 1 king bed
Enter dates to see prices
Upper King
...
  • Room size: 15 m²/161 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Upper King (No Window)
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Upper Twin (No Window)
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Family Unit Suite
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Twin Room without Window
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Upper House Batu Kawan?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Upper House Batu Kawan?

For those who wish to drive their own cars, The Upper House Batu Kawan has a car park that's close to the hotel. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange taxi service.

Is breakfast offered at The Upper House Batu Kawan?

Wake up to a great buffet breakfast at The Upper House Batu Kawan. Adults can enjoy breakfast offered with an additional charge of 32 MYR if not included in the room rate.

What are my dining options at The Upper House Batu Kawan?

The Upper House Batu Kawan features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at The Upper House Batu Kawan?

The Upper House Batu Kawan does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby The Upper House Batu Kawan?

The Upper House Batu Kawan is located in Bukit Mertajam, famous for good restaurants such as Yam Rice, Prawn Village and HoHo Food World.

What popular shopping places are close to The Upper House Batu Kawan?

Shopping options in The Upper House Batu Kawan’s Bukit Mertajam neighborhood include Tesco Extra Seberang Perai and AEON Seberang Prai City.

What are popular attractions near The Upper House Batu Kawan?

The Upper House Batu Kawan is located in Bukit Mertajam area, which is famous for attractions such as Central Park, Taman Idaman Fasa 4 and Taman Idaman playground.

What popular natural sightseeing spots are close to The Upper House Batu Kawan?

The Upper House Batu Kawan is located within Bukit Mertajam, which makes it conveniently close to natural sights including Bukit Tambun, Bukit Batu Kawan and Bukit Batu Kawan Forest.

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See map

Explore the neighborhood

What people love about The Upper House Batu Kawan

  • 9.2

    Exceptional

    "Best short stay with me and my hubby."

    Teoh

    |

    October 10, 2022

  • 8.4

    Excellent

    "Everything is good for solo traveler."

    cher

    |

    October 6, 2022

  • 8

    Very good
    Cleanliness

    "Room clean and comfortable."

    NAZUHA

    |

    September 27, 2022

Property ranking|Compared to 2,531 Penang properties
See all rankings
Service score
9.2/10
Cleanliness score
9.2/10
Couples review score
8.8/10
Cheapest price score
Better than
97
%
of Penang properties
Better than
96
%
of Penang properties
Better than
95
%
of Penang properties
Better than
95
%
of Penang properties
Overall rating:

8.7

Excellent
1,438 reviews
Cleanliness
9.2
Facilities
8.3
Location
8.4
Read all reviews >
What travelers say they love:
Room is cozy and clean.
L from Malaysia
Business traveler
More about The Upper House Batu Kawan

More about The Upper House Batu Kawan

The Upper House Batu Kawan

When you are looking for comfortable and convenient accommodations in Penang, make The Upper House Batu Kawan your home away from home. A stay at The Upper House Batu Kawan ensures an easy access to the lively city and all of its wonders.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by The Upper House Batu Kawan. Stay connected throughout your stay with free internet access provided. Your explorations of Penang can be assisted with the taxi services available here. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out, luggage storage and safety deposit boxes. The hotel's daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the The Upper House Batu Kawan. The hotel is entirely non-smoking.
Smoking may only take place in restricted designated areas.
Rooms at The Upper House Batu Kawan are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning.


Dining and things to do

Wake up with no worries at The Upper House Batu Kawan, where breakfast can be provided in house. The Upper House Batu Kawan is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions. Once there, be sure to check out bar for some in-house nighttime fun.


Reasons to stay here

Spend less here on rooms than you would at 93% of other accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 96% of other options in the city.
This hotel's staff and services score higher than 96% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.3

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Golf course [on-site]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Happy hour
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Convenience store
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Invoice provided
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Internet access – wireless
  • Shower
  • TV [flat screen]
Location
22A, Jalan Vervea 10, Vervea, Bandar Cassia, Simpang Ampat, Bukit Mertajam, Penang, Malaysia, 14110
Excellent
Location

8.4

Airports

  • Penang International Airport (PEN)
    19.4 km
  • Sultan Azlan Shah Airport (IPH)
    104.2 km

Public transportation

  • Simpang Ampat
    6.8 km
  • Nibong Tebal
    9.0 km

Hospital or clinic

  • Bukit Tambun clinic
    3.9 km

Convenience store

  • On-site
What's nearby

Popular landmarks

  • Chew's Jetty
    22.1 km
  • Khoo Kongsi
    22.5 km
  • Pinang Peranakan Mansion
    22.6 km
  • Armenian Street
    22.7 km
  • Penang Fort Cornwallis
    23.0 km
  • Cheong Fatt Tze - The Blue Mansion
    23.3 km
  • Kek Lok Si Temple
    25.6 km
  • Batu Ferringhi Beach
    33.6 km
  • Entopia
    33.9 km
  • Escape Theme Park
    34.1 km

Nearby landmarks

  • Central Park
    650 m
  • Bukit Tambun
    3.3 km
  • Bukit Tambun clinic
    3.9 km
  • Pasaran JJ
    4.2 km
  • Bukit Batu Kawan
    4.4 km
  • Bus parking
    4.4 km
  • Bukit Batu Kawan Forest
    4.4 km
  • Taman Idaman Fasa 4
    4.7 km
  • Taman Idaman playground
    5.0 km
  • Bukit Changkat Kledang
    5.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 2 year(s).

Children 2-7 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 8 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out from12:00
  • Check-out until12:00

Getting around

  • Distance from city center5 KM
  • Travel time to airport (minutes)25

Extras

  • Breakfast charge (unless included in room price)32 MYR

The property

  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 89
  • Year property opened2020
  • Most recent renovation2020

Reviews of The Upper House Batu Kawan from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.2
Facilities8.3
Location8.4
Service9.2
Value for money8.6
High score for Penang
Rating
9+ Exceptional (121)
8-9 Excellent (35)
7-8 Very Good (42)
6-7 Good (13)
<6 Below Expectation (14)
Time of the year
Mar - May (63)
Jun - Aug (52)
Sep - Nov (41)
Dec - Feb (69)
All guests (780)
All room types
All languages

Show reviews that mention 

Showing 225 verified guest comments
12345
10.0
Exceptional
Nurul from Malaysia
Couple
Upper King
Stayed 1 night in June 2022

Compact but perfect!”

I really love this hotel! It’s super clean and new, the ID is pretty good! The room is a bit compact but it’s perfect for a person or couple. My fav part is that there’s a smart TV that u can use to watch youtube or even netflix on the browser. They make use of the available space really well, I would definitely come here again. The breakfast is pre-packed but quite tasty, but you can exclude it.

Reviewed June 08, 2022

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10.0
Exceptional
Nurul from Malaysia
Couple
Standard Twin
Stayed 1 night in June 2022

Instagram worthy”

A newly built hotel. Staff was helpful. Iron is provided upon request. Room was small but really cosy. Beds were superbly comfortable. Everything is beautiful from the aisle to the furniture in the room. Ample plugs for electrical appliances. There’s mini fridge in the room too. Perfect for a getaway.

Reviewed June 06, 2022

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9.6
Exceptional
Pek from Malaysia
Business traveler
Upper King
Stayed 3 nights in April 2021

clean, comfy bed, extremely helpful staff, convenient location, good internet”

Stayed at this hotel for a work trip. The internet connection was one of the best I have had at a hotel- way better than some 5-star hotels. Was able to do work video conference calls without any issue. Good location for both work and leisure- not too far from the industrial parks (mainland and Penang island) and the second Penang bridge. It is also very near Tambun the famous seafood village. The staff were extremely helpful and friendly, always ready to help. The bed was very comfortable. Instead of bottled water, you use the water cooler which is much more environmental friendly and you have unlimited drinking water (hot and cold). Good value for money.

Reviewed April 17, 2021

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10.0
Exceptional
Siva. from Malaysia
Couple
Standard Double
Stayed 1 night in May 2021

Amazing”

Gentleman, who was on duty (guest relation officer ) very professional and his hospitality , very awesome... And also , during my check out, another gentleman too ,very professional, I really felt, like 5star standard ... hotel and the rooms, speechless.... value for money, safe and cleanliness

Reviewed May 04, 2021

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10.0
Exceptional
Han from Malaysia
Solo traveler
Upper King
Stayed 4 nights in June 2022

Great hotel”

in between IKEA and Design Village...plenty of things to do around here....room very clean and spacious....shower very nice... bed is conmfortable.....very quiet surround just nice to rest and relax after hard days work

Reviewed June 23, 2022

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10.0
Exceptional
Nurul from Malaysia
Solo traveler
Upper King
Stayed 1 night in September 2021

Great place for a night”

The room was great, the shower was great. Cuma harap cafe beroperasi, so can just order from room services. Tak perlu food panda or grab from any cafe around. I would stay again for sure.

Reviewed September 24, 2021

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10.0
Exceptional
Muhamad from Malaysia
Family with young children
Standard Double
Stayed 1 night in June 2022

The room facilities is something rare and comfort”

The room is not big but the setup is very nice and something different. The shower just so nice. I like the floor too 😉

Reviewed June 06, 2022

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10.0
Exceptional
PHANG from Malaysia
Solo traveler
Standard Twin
Stayed 2 nights in July 2022

Bright and clean”

The place is new and the corridor is bright, room is clean and under the bed still have extra space to put. Near to Ikea Batu Kawan as well.

Reviewed July 12, 2022

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10.0
Exceptional
NUR from Malaysia
Couple
Standard Double
Stayed 1 night in June 2022

Very very satisfied!”

I really enjoyed my stay here. The room is clean & very modern. Would seriously recommend to stay here. Staffs are also very helpful & friendly. overall 10/10

Reviewed June 14, 2022

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10.0
Exceptional
Suraya from Malaysia
Couple
Standard Double
Stayed 2 nights in November 2021

A nice place to stay”

Small room but surprisingly comfortable. 5 minutes drive to Ikea Batu Kawan, Mc Donald's and Penang Second Bridge.

Reviewed November 30, 2021

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10.0
Exceptional
Tan from Malaysia
Solo traveler
Upper King
Stayed 1 night in November 2021

CLEAN & NICE”

New place and clean. Love the room design and feel very comfortable and the bed definitely like 5star hotel.

Reviewed December 07, 2021

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10.0
Exceptional
Siti from Malaysia
Family with young children
Upper King
Stayed 1 night in May 2022

Exceptional”

- friendly staff & helpfull. They great u very well, even u arrive at 2am. - nice hotel, and great facilities. - sure will repeat to stay if nearby the area!

Reviewed May 09, 2022

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10.0
Exceptional
ASYRAF from Malaysia
Family with young children
Standard Double
Stayed 1 night in December 2021

Hotel the best”

I would recommend this hotel. Price is good and the location is easy to find. Near IKEA and Design Village. Would repeat staying here..

Reviewed December 29, 2021

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10.0
Exceptional
Rahimi from Malaysia
Family with young children
Standard Twin
Stayed 1 night in January 2021

Value for money stay”

Best for traveller planning to stay overnight after a visit to IKEA & Design Village Batu Kawan.

Reviewed January 03, 2021

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9.6
Exceptional
Isabella from Malaysia
Couple
Standard Double
Stayed 1 night in April 2022

Comfy and Clean Hotel”

Newly built hotel. Very comfortable and clean environment and room! Love it! They are using LG air condition and tv! Reception staff is very friendly and welcoming. Definitely will be back!! Worth the money paid.

Reviewed April 12, 2022

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10.0
Exceptional
Mohd from Malaysia
Group
Standard Twin
Stayed 1 night in November 2021

Nothing to Complaint!!!”

Everything 100% satisfied. Nice hotel, good room, with full amenities, friendly receptionists, strategic location, very near to Design Outlet

Reviewed November 16, 2021

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9.6
Exceptional
Chian from Malaysia
Couple
Standard Twin
Stayed 1 night in March 2022

Best to stay”

Stay at here for 6 night. Staff was professional on making a housekeeping. Reception also very polite to welcome the guest. Also have a free parking around the hotel with gate & guarded.

Reviewed April 04, 2022

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10.0
Exceptional
Phooi from Malaysia
Couple
Standard Double
Stayed 1 night in June 2022

New & clean ”

Air cond need to fix it, not cold at all. Overall is new hotel

Reviewed June 04, 2022

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10.0
Exceptional
Amir from Malaysia
Business traveler
Standard Twin
Stayed 1 night in December 2021

Nice Choice! ”

Friendly staff, clean and perfect for traveller.

Reviewed December 20, 2021

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10.0
Exceptional
Fang from Malaysia
Business traveler
Standard Double
Stayed 1 night in November 2021

Nice stay”

New, clean and cosy hotel to stay in Batu kawan industrial area.

Reviewed November 23, 2021

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