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POP! Hotel Stasiun Kota Surabaya
POP! Hotel Stasiun Kota Surabaya
POP! Hotel Stasiun Kota Surabaya
POP! Hotel Stasiun Kota Surabaya
POP! Hotel Stasiun Kota Surabaya
POP! Hotel Stasiun Kota Surabaya
POP! Hotel Stasiun Kota Surabaya

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8.2

Excellent

855 reviews

855 reviews

Housekeeping27
Breakfast8
Shops3
See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Tugu Pahlawan 750 m
Sampoerna Museum 1.5 km
Suramadu National Bridge 1.5 km
Tunjungan Plaza 2.5 km
Monkasel (Submarine Monument) 3.5 km
Bungkul Park 5.6 km
Surabaya Town Square 6.1 km
Surabaya's Zoo 6.2 km
Pakuwon Food Festival 7.5 km
Masjid Nasional Al Akbar Surabaya 11.0 km
Nearby landmarks
Pasar Atom 170 m
Atom Market 190 m
Surabaya Kota 200 m
ITC Surabaya Mega Grosir 370 m
Klinik Utama Mentari 380 m
Supermarket Baru 410 m
Semut Train Station 490 m
Klenteng Hong Tiek Hian 550 m
Posyandu Nusa Indah 570 m
Wasantara-Net Office 580 m

POP! Hotel Stasiun Kota Surabaya

Jl. Waspada No. 58, Surabaya Center, Surabaya, Indonesia, 60161 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

200 meters to public transportation

Check-in [24-hour]

Inside city center

720 meters to Tugu Pahlawan

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Bicycle rental

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Restaurants

Laundry service

This property is in high demand!

4 travelers have booked today.

Value for money8.7
Location rating8.4
Nearest airportJuanda International Airport (SUB)
Distance to airport16.1 km

Rooms available at POP! Hotel Stasiun Kota Surabaya

Excellent
Room comfort & quality

8.6

POP Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed or 2 single be...
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POP! Max 2 Nights
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed or 2 single be...
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POP! Great
...
  • Room size: 18 m²/194 ft²
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Special Offer - Signature Package at POP! Room
...
  • Shower
  • 2 single beds or 1 king bed
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Room Assigned on Arrival
...
  • Shower
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POP! Great Sale
...
  • Shower
  • 2 single beds or 1 king bed
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Apartament
...
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    Double Single Use Standard
    ...
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      Double single use
      ...
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        Apartment 2 room
        ...
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          Frequently asked questions

          What time is check-in and check-out at POP! Hotel Stasiun Kota Surabaya?

          Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to POP! Hotel Stasiun Kota Surabaya?

          For those who wish to drive their own cars, POP! Hotel Stasiun Kota Surabaya has a car park right on site for maximum convenience. Parking is free for guests.

          Is breakfast offered at POP! Hotel Stasiun Kota Surabaya?

          Wake up to a great buffet breakfast at POP! Hotel Stasiun Kota Surabaya. There's an additional charge of 40000 IDR for adults and 535 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

          What are my dining options at POP! Hotel Stasiun Kota Surabaya?

          POP! Hotel Stasiun Kota Surabaya features an on-site restaurant for your dining convenience. Dinner is served here. Asian cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

          Can business events be hosted at POP! Hotel Stasiun Kota Surabaya?

          On-site venues and convenient event services make POP! Hotel Stasiun Kota Surabaya an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 6 venues can accommodate you and your guests. An extensive range of facilities and services including free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

          What is the smoking policy at POP! Hotel Stasiun Kota Surabaya?

          POP! Hotel Stasiun Kota Surabaya does not permit smoking in any of its rooms, but allows smoking in designated areas.

          What is the closest train, metro, or bus station to POP! Hotel Stasiun Kota Surabaya?

          The closest train, metro, or bus station to POP! Hotel Stasiun Kota Surabaya is Surabaya Kota, 190 m away.

          What restaurants are nearby POP! Hotel Stasiun Kota Surabaya?

          Restaurants including Warung Nasi Cumi, Kwang Tung and Kartiko Jajan Pasar are popular in POP! Hotel Stasiun Kota Surabaya’s neighborhood which is known as Surabaya Center.

          What popular shopping places are close to POP! Hotel Stasiun Kota Surabaya?

          Shopping options in POP! Hotel Stasiun Kota Surabaya’s Surabaya Center neighborhood include Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

          What are popular attractions near POP! Hotel Stasiun Kota Surabaya?

          POP! Hotel Stasiun Kota Surabaya’s location in the Surabaya Center neighborhood makes it close to famous attractions including Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

          Show more questions
          See map

          Explore the neighborhood

          What people love about POP! Hotel Stasiun Kota Surabaya

          • 7.6

            Very good
            Cleanliness

            "Nice and clean."

            Patrick

            |

            January 7, 2022

          • 10

            Exceptional
            Location

            "The POP I stayed at is within walking distance to Pasar Atom, ITC etc and ordering grab / gojek is rather easy too."

            Miin

            |

            February 29, 2020

          • 8

            Very good
            Location

            "Nice bed, good location, worth for money"

            Steafany

            |

            February 13, 2020

          Property ranking|Compared to 852 Surabaya properties
          See all rankings
          Room comfort score
          8.6/10
          Value for money score
          8.7/10
          Cheapest price score
          Service score
          8.3/10
          Better than
          99
          %
          of Surabaya properties
          Better than
          89
          %
          of Surabaya properties
          Better than
          85
          %
          of Surabaya properties
          Better than
          82
          %
          of Surabaya properties
          Overall rating:

          8.2

          Excellent
          749 reviews
          Cleanliness
          8.1
          Facilities
          7.6
          Location
          8.4
          Read all reviews >
          What travelers say they love:
          Great location & room was clean
          sabariah from Malaysia
          Group
          More about POP! Hotel Stasiun Kota Surabaya

          More about POP! Hotel Stasiun Kota Surabaya

          POP! Hotel Stasiun Kota Surabaya

          You'll love the exceptional convenience during your stay at POP! Hotel Stasiun Kota Surabaya, located right in the heart of the city center, with an easy access to everything in Surabaya.
          The superior services and facilities offered at POP! Hotel Stasiun Kota Surabaya will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out, luggage storage and safety deposit boxes.
          Wear your favorite outfits again and again thanks to the laundry service offered at POP! Hotel Stasiun Kota Surabaya. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the POP! Hotel Stasiun Kota Surabaya. The hotel is entirely non-smoking.
          Smoking may only take place in restricted designated areas.
          Guests are guaranteed a comfortable stay while at POP! Hotel Stasiun Kota Surabaya. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that bottled water is available in some select rooms.
          You can stay fresh and clean with toiletries and towels provided in some of the guest bathrooms.


          Dining and things to do

          Wake up with no worries at POP! Hotel Stasiun Kota Surabaya, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel.


          Around the property

          With its convenient location, the hotel offers easy access to all Surabaya has to offer. Your journey through Surabaya can be completed with a short shopping stop at Tunjungan Plaza located 2.4 km away.


          Reasons to stay here

          Verified reviews score this hotel higher than 88% of accommodations in the city on value for money.
          Verified reviews for this hotel's food and dining options score it better than 91% of accommodations in the city.
          This accommodation beats more than 99% of competition in the city on room comfort.

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          Amenities and facilities
          Very good
          Facilities

          7.6

          Most talked about facilities

          Housekeeping

          25 mentions

          Breakfast

          19 mentions

          Food & Dining

          3 mentions

          Taxi

          3 mentions

          Languages spoken

          • English
          • Indonesian

          Accessibility

          • Wheelchair accessible

          Internet access

          • Free Wi-Fi in all rooms!
          • Internet services
          • Wi-Fi in public areas

          Cleanliness and safety

          • Anti-viral cleaning products
          • Cashless payment service
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • First aid kit
          • Guest rooms seal after sanitization
          • Hand sanitizer
          • Hot water linen and laundry washing
          • Physical distancing of at least 1 meter
          • Professional-grade sanitizing services
          • Room sanitization opt-out available
          • Rooms sanitized between stays
          • Safe dining setup
          • Sanitized kitchen and tableware items
          • Shared stationery removed
          • Staff trained in safety protocol
          • Temperature check for guests and staff

          Dining, drinking, and snacking

          • Restaurants
          • Room service

          Services and conveniences

          • Air conditioning in public area
          • Contactless check-in/out
          • Convenience store
          • Daily housekeeping
          • Elevator
          • Food delivery
          • Laundry service
          • Luggage storage
          • Meeting/banquet facilities
          • Safety deposit boxes
          • Smoke-free property
          • Smoking area

          Access

          • Check-in/out [express]
          • Check-in [24-hour]
          • Front desk [24-hour]
          • Non-smoking rooms
          • Pets allowed
          • Security [24-hour]

          Getting around

          • Car park [free of charge]
          • Car park [on-site]

          Sports equipment rental

          • Bicycle rental

          Available in all rooms

          • Additional toilet
          • Air conditioning
          • Clothes rack
          • Daily housekeeping
          • Desk
          • Free bottled water
          • In-room safe box
          • Non-smoking
          • Private bathroom
          • Safety/security feature
          • Satellite/cable channels
          • Seating area
          • Shower
          • Socket near the bed
          • Sofa
          • Soundproofing
          • Telephone
          • Tile/marble flooring
          • Toiletries
          • Towels
          • Trash cans
          • Wi-Fi [free]
          Food and dining
          Breakfast options
          • Continental
          • Buffet
          Restaurants on site

          Restaurant

          • Cuisine: Asian
          • Menu: Buffet, A-la-carte
          Location
          Jl. Waspada No. 58, Surabaya Center, Surabaya, Indonesia, 60161
          Excellent
          Location

          8.4

          Airports

          • Juanda International Airport (SUB)
            16.1 km
          • Abdul Rachman Saleh Airport (MLG)
            77.5 km

          Public transportation

          • Surabaya Kota
            200 m
          • Semut Train Station
            490 m

          Hospital or clinic

          • Klinik Utama Mentari
            380 m

          Shopping

          • Tunjungan Plaza
            2.5 km

          Convenience store

          • On-site

          Cash withdrawal

          • ATM
            190 m
          What's nearby

          Popular landmarks

          • Tugu Pahlawan
            750 m
          • Sampoerna Museum
            1.5 km
          • Suramadu National Bridge
            1.5 km
          • Tunjungan Plaza
            2.5 km
          • Monkasel (Submarine Monument)
            3.5 km
          • Bungkul Park
            5.6 km
          • Surabaya Town Square
            6.1 km
          • Surabaya's Zoo
            6.2 km
          • Pakuwon Food Festival
            7.5 km
          • Masjid Nasional Al Akbar Surabaya
            11.0 km

          Nearby landmarks

          • Pasar Atom
            170 m
          • Atom Market
            190 m
          • Surabaya Kota
            200 m
          • ITC Surabaya Mega Grosir
            370 m
          • Klinik Utama Mentari
            380 m
          • Supermarket Baru
            410 m
          • Semut Train Station
            490 m
          • Klenteng Hong Tiek Hian
            550 m
          • Posyandu Nusa Indah
            570 m
          • Wasantara-Net Office
            580 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Property policies
          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-2 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib may be requested directly from the property.
          Children 3-12 year(s)
          Must use an extra bed
          If you need an extra bed, it will incur an additional charge.
          Guests 13 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking more than 5 rooms, different policies and additional supplements may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from14:00
          • Check-out until12:00

          Extras

          • Breakfast charge (unless included in room price)40000 IDR

          The property

          • Number of restaurants1
          • Number of rooms 160
          • Room voltage220

          Reviews of POP! Hotel Stasiun Kota Surabaya from real guests

          Provided by verified guests of Agoda
          8.2
          /
          10
          Cleanliness8.1
          Facilities7.6
          Location8.4
          Room comfort and quality8.6
          Service8.3
          Value for money8.7
          High score for Surabaya
          Rating
          9+ Exceptional (88)
          8-9 Excellent (74)
          7-8 Very Good (117)
          6-7 Good (17)
          <6 Below Expectation (41)
          Time of the year
          Mar - May (77)
          Jun - Aug (77)
          Sep - Nov (68)
          Dec - Feb (115)
          All guests (749)
          All room types
          All languages

          Show reviews that mention 

          Showing 337 verified guest comments
          12345
          10.0
          Exceptional
          Miin from Malaysia
          Solo traveler
          POP Room
          Stayed 1 night in February 2020

          A hotel of its class ”

          With the many budget chains in the market today (Oyo, Reddoorz) POP gives a more ideal stay though at a higher price tag (not way too much), but it has the class of its own. The POP I stayed at is within walking distance to Pasar Atom, ITC etc and ordering grab / gojek is rather easy too.

          Reviewed February 29, 2020

          See room deals

          Poppin' greetings from POP! Hotel Stasiun Kota Surabaya, Thank you so much for staying at POP! Hotel Stasiun Kota Surabaya, and leave awesome rating for the Five-star review about our hotel. We're so glad to read this for the valuable rating and to know you have best experience during your stay with us. We do appreciate for enjoy all the facilities at our Hotel. Will gonna share this rating to all POP! Champs and can be encourage us to have more maintain the consistency for cleanliness and service. Again, thank you and looking forward to welcome you in the next future. Have a Poppin' Day, Satriani M. DAMANIK Hotel Manager

          Responded April 16, 2020
          POP! Hotel Stasiun Kota Surabaya
          9.6
          Exceptional
          Lie from Indonesia
          Family with young children
          POP Room
          Stayed 1 night in June 2019

          Exceptional”

          The location is just a street away from atum market. I only stay for one night, but during my stay, I have to wait for the room to be prepared, and I got the towel at 8 p.m. Maybe because all room are occupied during the idul fitri holiday.

          Reviewed June 11, 2019

          See room deals

          Dear Mr/Ms. Lie, Warm Greetings from POP! Hotel Stasiun Kota, Surabaya.. Thank you for your sharing your experience while you stay with us, it is a very great pleasure we could give the best to our guest. we do apology for the inconvenience things that might not met your requirement. we have note this for improvement. Your valuable review make us better and keep maintain the performance with consistent again thank you very much for stay and share, we looking forward to have you back with us. Best Regards, Satriani M. DAMANIK Hotel Manager

          Responded June 12, 2019
          POP! Hotel Stasiun Kota Surabaya
          10.0
          Exceptional
          sabariah from Malaysia
          Group
          POP Room
          Stayed 1 night in March 2019

          Exceptional”

          great location & room was clean

          Reviewed March 17, 2019

          See room deals

          Dear Ms. Sabariah, Warmest greetings from POP! Hotel Stasiun Kota, Surabaya. Thank you for staying with us and we really appreciate for positive rating during your time and activities at Surabaya.We please to heard that you have a great time during your stay and hopefully we could deliver the best as you expected. Again thank you very much for choose us and hope we could still serve you in some other time in the future. Best regards, Satriani M. DAMANIK Hotel Manager

          Responded March 18, 2019
          POP! Hotel Stasiun Kota Surabaya
          10.0
          Exceptional
          Sigit from United States
          Family with teens
          POP Room
          Stayed 1 night in June 2022

          closed to Atom market place”

          within walking to atom market place

          Reviewed July 02, 2022

          See room deals

          Dear Bapak Sigit, Salam Hangat dari POP! Hotel Stasiun Kota Surabaya.. Kami sangat berterima kasih telah menjadikan POP! Hotel Stasiun Kota Surabaya sebagai pilihan dalam memenuhi kebutuhan penginapan selama berada di Surabaya, dan serta meluangkan waktu untuk memberikan komentar dan rating positif terhadap Hotel kami. Dan sebagai referensi Bapak Sigit, POP! Hotel Stasiun Kota selain dekat dengan pusat bisnis juga sangat dekat dengan beberapa objek berbelanja maupun wisata. Selain dekat dengan Pasar Atum yang hanya berjalan kaki dari hotel, ITC Mega Grosir, ada beberapa tempat yang bisa di agendakan untuk dikunjungi, seperti; Tugu Pahlawan, Jembatan Merah, Masjid Sunan Ampel, Masjid Cheng Hoo, Museum H.M. Sampoerna, Tunjungan Plaza atau bahkan dapat menyempatkan waktu ke Jembatan Suramadu yang juga terlihat dari jendela kamar. Terima kasih telah tinggal bersama kami dan semoga kami bisa melayani Bapak Sigit di kunjungan berikutnya. Salam, Satriani M. Damanik Hotel Manager

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          POP! Hotel Stasiun Kota Surabaya
          8.8
          Excellent
          Luanawati from Indonesia
          Solo traveler
          POP Room
          Stayed 1 night in May 2019

          Very near to the train station”

          Stayed here for one night, very convinient because it is located only 5 minutes from the Pasar Turi train station, also very near if you want to go shopping to Pasar Atum mall , just across the street. I got a quite big room , but the bathroom have less shelf to put on your things.

          Reviewed May 27, 2019

          See room deals

          Dear Ms. Luanawati, Warmest greetings from POP! Hotel Stasiun Kota Surabaya,... Thank you for your stay at POP! Hotel Stasiun Kota Surabaya, we glad we could provide the best to our guest. We also would like to apologize for limited of shelf at our bathroom, we note it and address this to improvement our facilities in the next futures . Hopefully we could always be your preferred accommodation during your activity specially in Surabaya. Best regards, Satriani M. DAMANIK Hotel Manager

          Responded May 28, 2019
          POP! Hotel Stasiun Kota Surabaya
          8.0
          Excellent
          Erlia from Indonesia
          Solo traveler
          POP Room
          Stayed 3 nights in January 2019

          Better than Diponegoro Branch”

          Well,, I found a stain on the bed sheet, head of shower and bathroom mostly when I 0ay closer attention of course. The location is not really good because I have to walk a bit far to find atm and it takes time when I order a food online. The parking lot staff when I come is not really good to help me parking, so I think the management team should teach him more because THANKS TO HIM and DUE TO HIS STUBBORN DIRECTION I bump my side automatic mirror againts the wall. The staff is great because they are smiling a lot, very friendly and communicative. I also love the way the cleaning staff knock on my door to offer me her service. Also love the fact that alfa express inside the hotel that open 24/7. I have tried all 3 pop hotel in surabaya and I think this is the 2nd best of all. But if I have to consider the price as well then this branch is 1st. Well, since I stay here because I want to get some rest from a hectic city life and though I choose this hotel despite a mere curiousity, I am still think that I chose well. I found what I want and get what I need. Thank you for your service Pop! Hotel Stasiun Kota. Well done

          Reviewed February 03, 2019

          See room deals

          Dear Ms Erlia, Warmest greetings from POP! Hotel Stasiun Kota Surabaya.. Many thanks for the support and for taking time to review us during your last visit with us. We do apologize for the inconvenience experience during your stay at our hotel, and will consider to have action, and with your review rating we have noted and will improve our service in the future. Hope we could provide you a better experiences on your next visit with us here at POP! Hotel Stasiun Kota, Surabaya. Best regards, Kurniawan Hari WIBOWO Hotel Manager

          Responded February 10, 2019
          POP! Hotel Stasiun Kota Surabaya
          9.2
          Exceptional
          viviana from Indonesia
          Group
          POP Room
          Stayed 3 nights in September 2018

          Hotel ok just like pop hotel usually..”

          Near mall and market

          Reviewed August 21, 2019

          See room deals

          Dear Ms. Viviana, Poppin' greetings from POP! Hotel Stasiun Kota Surabaya, Thank you so much for staying at POP! Hotel Stasiun Kota Surabaya, and leave great rating about our hotel. We're so glad to read this for the valuable rating and to know you have best experience during your stay with us. We do appreciate for enjoy all the facilities at our Hotel. Will gonna share this rating to all POP! Champs and can be encourage us to have more maintain the consistency for cleanliness and service. Again, thank you and looking forward to welcome you in the next future. Have a Poppin' Day, Satriani M. DAMANIK Hotel Manager

          Responded September 01, 2019
          POP! Hotel Stasiun Kota Surabaya
          8.4
          Excellent
          jason from United Kingdom
          Solo traveler
          POP Room
          Stayed 2 nights in February 2019

          A traveller's gem”

          One can pretty much find a criticism in most hotels. As for Pop Hotel, the breakfast doesn't really cater for the average westerner, however, there are two massive shopping malls five minutes away with restaurants. I did ask to change room because of the Islamic call to prayers at 4am, the hotel did so willingly,. Forgot to mention there is a micro convenient store, fantastic!

          Reviewed March 01, 2019

          See room deals

          Dear Mr. Jason, Warmest greetings from POP! Hotel Stasiun Kota, Surabaya... Thank you for staying with us and we really appreciate the shared experience during your time at POP Hotel Stasiun Kota. We please to heard that you have a great time during your stay and hopefully we could deliver the best as you expected. Again thank you very much for choose us and hope we could still serve you in some other time in the future. Best regards, Satriani M. DAMANIK Hotel Manager

          Responded March 07, 2019
          POP! Hotel Stasiun Kota Surabaya
          8.8
          Excellent
          dynora from Indonesia
          Solo traveler
          POP Room
          Stayed 1 night in January 2019

          lumayan sesuai harga yg dibayar”

          + wifi oke. air panas and toilet oke. kasur cukup nyaman, tv cable.oke. kamar nyaman.petugas ramah helpfull - koridor kotor

          Reviewed January 28, 2019

          See room deals

          Dear Ibu Dynora, Salam hangat dari POP! Hotel Stasiun Kota Surabaya, Terima kasih telah memilih POP! Hotel Stasiun Kota sebagai pilihan akomodasi selama berkunjung dan beraktifitas di Surabaya. Mengenai masukan dari ibu Dynora tentang kurangnya kualitas kebersihan di koridor dan yang tidak sesuai harapan dari ibu Dynora saat menginap di hotel kami, kami mohon maaf atas ketidaknyamanan yang dialami. Positif review ini telah kami sampaikan ke departemen terkait untuk dapat menjadi perbaikan di kedepannya. . Terima kasih telah meluangkan waktu untuk memberikan review yang membangun untuk perbaikan kami di kemudian hari. Dan hal ini akan menjadi perhatian utama kami untuk meningkatkan pelayanan khususnya dalam hal kebersihan dan pelayanan di kedepannya. Harapan kami semoga hotel kami akan tetap menjadi pilihan favorit dan tempat menginap saat kunjungan ibu Dynora ke Surabaya. Terima kasih dan salam, Kurniawan Hari WIBOWO Hotel Manager

          Show more
          POP! Hotel Stasiun Kota Surabaya
          8.8
          Excellent
          irma from Indonesia
          Family with young children
          POP Room
          Stayed 1 night in May 2022

          good location”

          location is across from pasar atum and nearby gubeng train station. i checked in late at night.

          Reviewed May 13, 2022

          See room deals

          8.0
          Excellent
          Meyliani from Indonesia
          Solo traveler
          POP Room
          Stayed 1 night in February 2020

          Excellent location but checkin and room conditions can be improved”

          Location is near to old Pasar Atom where you can eat local snacks and foods. It's also a walking distance to House of Sampoerna although it's quite hot. But, check in is a pain in the *ss. I have to wait almost 30 minutes after 3PM (Check in supposed to be in 2PM) because I want the big bed. I've informed the receptionist about this when I put my luggage around 11AM and I still have to wait for my room. The bed sheet is dirty and I found staplers on the sofa bed.

          Reviewed March 05, 2020

          See room deals

          Dear Ms.Meyliani, Poppin' greetings from POP! Hotel Stasiun Kota, Surabaya.. Many thanks for the support and for taking time to to your positive review us during your last visit with us. We do apologize for the inconvenience experience during your stay at our hotel. We have noted your feedback and will improve our service especially our time of check in. Hope we could provide you a better experiences on your next visit with us here at POP! Hotel Stasiun Kota, Surabaya. Best regards, Satriani M. DAMANIK Hotel Manager

          Responded March 24, 2020
          POP! Hotel Stasiun Kota Surabaya
          8.0
          Excellent
          Nor from Malaysia
          Solo traveler
          POP Room
          Stayed 1 night in February 2019

          cheap, clean, convenient”

          this was my first time stay and found the hotel to be neat, clean, serve its purpose for short stay convenience. i would stay in this hotel again for quick rest before next stop.

          Reviewed February 06, 2019

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          Dear Ms. Nor, Warmest greetings from POP! Hotel Stasiun Kota Surabaya.. Thank you for your review and rating while you stay at POP! Hotel Stasiun Kota, hopefully we already accommodate your needs and give the best experience. And with your review rating, we will concern to maintain the services to all of our guest and make the hotel ambience more bright and colorful. Again thank you for your review and hope we could serve you again in the next future.. Best regards, Kurniawan Hari WIBOWO Hotel Manager

          Responded February 10, 2019
          POP! Hotel Stasiun Kota Surabaya
          8.4
          Excellent
          CHAI from Malaysia
          Group
          POP Room
          Stayed 1 night in September 2019

          Good location, friendly staff”

          Hv to service the aircon more frequently

          Reviewed October 03, 2019

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          Dear Mr/Ms, Chai, Poppin' greetings from POP! Hotel Stasiun Kota Surabaya, Thank you so much for staying at POP! Hotel Stasiun Kota Surabaya, and leave great rating for the four-star review about our hotel. We're so glad to read this for the valuable rating and to know you have best experience during your stay with us. And for your valuable comments has been delivered to our team concern. We do appreciate for enjoy all the facilities at our Hotel. Will gonna share this rating to all POP! Champs and can be encourage us to have more maintain the consistency for cleanliness and services. Again, thank you and looking forward to welcome you in the next future. Have a Poppin' Day, Satriani M. DAMANIK Hotel Manager

          Responded October 22, 2019
          POP! Hotel Stasiun Kota Surabaya
          8.4
          Excellent
          TAN from Malaysia
          Solo traveler
          POP Room
          Stayed 3 nights in March 2019

          Good price ”

          Easy to access with grab

          Reviewed April 13, 2019

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          Dear Mr/Ms. Tan, Warmest greetings from POP! Hotel Stasiun Kota, Surabaya. Thank you for staying with us and we really appreciate for positive rating during your time and activities at Surabaya. We please to heard that you have a great time during your stay and hopefully we could deliver the best as you expected. Again thank you very much for choose us and hope we could still serve you in some other time in the future. Best regards, Satriani M. DAMANIK Hotel Manager

          Responded April 20, 2019
          POP! Hotel Stasiun Kota Surabaya
          7.6
          Very good
          Eric from Indonesia
          Couple
          POP Room
          Stayed 1 night in June 2019

          Clean room and good serving”

          Unique design for interior and exterior. Room are clean. All staff have good attitude.

          Reviewed June 04, 2019

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          Dear Mr Eric, Warmest regards from POP! Hotel Stasiun Kota Surabaya, Thank you for your sharing your experience while you stay in our Hotel, it is a very great pleasure we could give the best to our guest. We do apology for the inconvenience things that might not met your requirement. we have note this. Your valuable review rating make us better and keep maintain the performance with consistent. Again thank you very much for stay and share, we looking forward to have you to serve in the next future. Best Regards, Satriani M. DAMANIK Hotel Manager.

          Responded June 09, 2019
          POP! Hotel Stasiun Kota Surabaya
          7.6
          Very good
          HAZLINA from Brunei Darussalam
          Couple
          POP Room
          Stayed 1 night in March 2019

          New stylish colourful Superb”

          Near train stasion Kota, Pasar Turi and also PGS Bt such long journey to TPs and of course from d airport. The main road also leads to Sunan Ampel site.

          Reviewed March 24, 2019

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          Dear Ms. Hazlina, Warmest regards from POP! Hotel Stasiun Kota, Surabaya.. Thank you for staying with us and also your feedback for our property, we glad we could hear our guest input for our improvement, We are apologize for all the inconvenience thing that might not met your requirement in our budget hotel. we have note of your rating this and deliver to concern department. Hotel Location is in the North of Surabaya city, which the area as the Heritage surround of China town, Ampel mosque and also as business district nearest of Tanjung Perak Harbour, as Heroes City, POP! Hotel Stasiun Kota nearest with the Heroes Monument that you can visit to know the history of Surabaya City. Again thank you and Hopefully to see and serve you again in the future. Best regards, Satriani M. DAMANIK Hotel Manager

          Responded March 31, 2019
          POP! Hotel Stasiun Kota Surabaya
          8.0
          Excellent
          Steafany from Indonesia
          Solo traveler
          POP Room
          Stayed 3 nights in November 2019

          Nice budget hotel”

          Nice bed, good location, worth for money

          Reviewed February 13, 2020

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          Dear Ms. Steafany, Poppin' greetings from POP! Hotel Stasiun Kota Surabaya, Thank you so much for staying at POP! Hotel Stasiun Kota Surabaya, and leave awesome rating for the Four-star review about our hotel. We're so glad to read this for the valuable rating and to know you have best experience during your stay with us. We do appreciate for enjoy all the facilities at our Hotel. Will gonna share this rating to all POP! Champs and can be encourage us to have more maintain the consistency for cleanliness and service. Again, thank you and looking forward to welcome you in the next future. Have a Poppin' Day, Satriani M. DAMANIK Hotel Manager

          Responded February 21, 2020
          POP! Hotel Stasiun Kota Surabaya
          7.2
          Very good
          Seok from Malaysia
          Solo traveler
          POP Room
          Stayed 2 nights in January 2019

          Great for value”

          I consider the money paid for the room is worth spent. The room I stayed in was clean, spacious and quite comfortable. The hotel could have improved by providing assistance to guests needing to call GRAB cars. Some similarly rated hotels do.

          Reviewed February 04, 2019

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          Dear Mr/Ms. Seok, Warmest greetings from POP! Hotel Stasiun Kota Surabaya.. Thank you for your choose and stay at POP! Hotel Stasiun Kota as your accommodation during your visit at Surabaya. We are glad to served you better. We feel sorry for inconvenience matters that happened to you which not meet your expectation. And with your review rating, we will concern to improve about the additional services to all of our guest. Hopefully you can give us opportunity to serve you better in the next. Best Regards, Kurniawan Hari WIBOWO Hotel Manager

          Responded February 10, 2019
          POP! Hotel Stasiun Kota Surabaya
          7.6
          Very good
          Jenny from Indonesia
          Family with young children
          POP Room
          Stayed 2 nights in December 2018

          Good hotel”

          Good hotel, friendly staff. Clean room. Sayang waktu mau cek in menunggu agk lama, krn room blm ready.

          Reviewed January 02, 2019

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          Dear Ibu Jenny, Salam Hangat dari POP! Hotel Stasiun Kota Surabaya, Terima kasih kembali memilih POP! Hotel Stasiun Kota sebagai tempat akomodasi menginap selama berada di Surabaya, dan meluangkan waktu ibu Jenny untuk berbagi pengalaman dan kesan baik yang di dapat selama berada di Hotel kami. Mohon maaf jika ada hal yang tidak sesuai dengan harapan dari ibu, di kedepannya akan menjadi perbaikan buat kami dari segi pelayanan. Kami percaya dengan positif review yang diberikan dapat memicu semangat kami dan tim untuk tetap menjaga kualitas pelayanan dan kebersihan hotel kami bagi semua tamu. Terima kasih sekali lagi dan semoga kami dapat melayani kembali ibu Jenny saat berkunjung di kota Surabaya. Salam, Kurniawan Hari WIBOWO Hotel Manager

          Responded February 09, 2019
          POP! Hotel Stasiun Kota Surabaya
          7.6
          Very good
          Patrick from Indonesia
          Business traveler
          POP Room
          Stayed 1 night in January 2022

          Value for money”

          Nice and clean. Friendly staff and yummy Indonesian dishes.

          Reviewed January 07, 2022

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          Dear Mr. Patrick, Warmest greetings from POP! Hotel Stasiun Kota, Surabaya.. Thank you for your review and rating while you stay at POP! Hotel Stasiun Kota, hopefully we already accommodate your needs and give the best experience. We feel sorry if any inconvenience happens during your stay not meet your expectation. And with your review rating, we will concern to maintain the services to all of our guest and make the hotel ambience more bright and colorful. Hopefully you can give us opportunity to serve you better in the next. Best regards, Satriani M, DAMANIK Hotel Manager

          Responded January 29, 2022
          POP! Hotel Stasiun Kota Surabaya
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