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ibis Surabaya City Center Hotel
ibis Surabaya City Center Hotel
ibis Surabaya City Center Hotel
ibis Surabaya City Center Hotel
ibis Surabaya City Center Hotel
ibis Surabaya City Center Hotel
ibis Surabaya City Center Hotel

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8.3

Excellent

880 reviews

880 reviews

See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Taman Kombes Pol M Durayat

320 m

Basuki Rahmat Street

320 m

Sharp Bamboo Monument

390 m

Monumen Bambu Runcing

410 m

Taman Ade Irma Suryani Nasution

410 m

Popular landmarks
Tunjungan Plaza

670 m

Monkasel (Submarine Monument)

840 m

Bungkul Park

2.4 km

Tugu Pahlawan

2.6 km

Suramadu National Bridge

2.8 km

Closest landmarks
Singapore Air

70 m

Graha Bumi

140 m

Malaysia Air

240 m

Eva Air

240 m

Cathay Pacific Office

240 m

ibis Surabaya City Center Hotel

94 Jl. Basuki Rahmat, Surabaya Center, Surabaya, Indonesia, 60271 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

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Highlights

Located in heart of Surabaya

Check-in [24-hour]

Airport transfer

Excellent breakfast

Inside city center

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Announcements by hotel (3)
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

This property is in high demand!

22 travelers have booked today.

Value for money8.3
Distance to city center4.4 km
Location rating8.8
Nearest airportJuanda International Airport (SUB)
Distance to airport13.2 km

Rooms available at ibis Surabaya City Center Hotel

Very good
Room comfort & quality

7.7

Twin Room
...
  • Room size: 17 m²/183 ft²
  • City view
  • 2 single beds
Enter dates to see prices
1 Double Bed Standard
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
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Twin Suite Room
...
    Enter dates to see prices
    House
    ...
      Enter dates to see prices
      Twin Luxury Room
      ...
        Enter dates to see prices
        Single Comfort Room
        ...
          Enter dates to see prices
          Double Economic
          ...
            Enter dates to see prices
            Family Superior Room
            ...
              Enter dates to see prices
              DOUBLE BED 1 TWIN BED
              ...
                Enter dates to see prices

                Frequently asked questions

                What time is check-in and check-out at ibis Surabaya City Center Hotel?

                Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

                How do I get to ibis Surabaya City Center Hotel?

                Ibis Surabaya City Center Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 150000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at ibis Surabaya City Center Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, ibis Surabaya City Center Hotel has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange taxi service.

                Is breakfast offered at ibis Surabaya City Center Hotel?

                Start your mornings right, with the continental and buffet breakfast options offered at ibis Surabaya City Center Hotel. Adults can enjoy breakfast offered with an additional charge of 84700 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

                What are my dining options at ibis Surabaya City Center Hotel?

                Ibis Surabaya City Center Hotel features an on-site restaurant for your dining convenience. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea is served using only quality ingredients.

                Can special events be hosted at ibis Surabaya City Center Hotel?

                Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at ibis Surabaya City Center Hotel. Small or intimate events like birthday parties and entertainment events can also be accomodated. Services for wireless internet and audio-visual equipment are offered to help your event go smoothly.

                Can business events be hosted at ibis Surabaya City Center Hotel?

                On-site venues and convenient event services make ibis Surabaya City Center Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

                What is the smoking policy at ibis Surabaya City Center Hotel?

                Ibis Surabaya City Center Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

                What is the closest train, metro, or bus station to ibis Surabaya City Center Hotel?

                Gubeng Train Station is the closest train, metro, or bus station, about 1.2 km away from ibis Surabaya City Center Hotel.

                What restaurants are nearby ibis Surabaya City Center Hotel?

                Restaurants including Double Happiness International Restaurant, Chubo Chubo Tunjungan Plaza and Katsuya Restaurant are popular in ibis Surabaya City Center Hotel’s neighborhood which is known as Surabaya Center.

                What popular shopping places are close to ibis Surabaya City Center Hotel?

                Located in the Surabaya Center area, ibis Surabaya City Center Hotel is close to great shopping choices like Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

                What are popular attractions near ibis Surabaya City Center Hotel?

                Guests at ibis Surabaya City Center Hotel can easily visit Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument) located in the Surabaya Center area.

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                See map

                Explore the neighborhood

                What people love about ibis Surabaya City Center Hotel

                • 9.2

                  Exceptional
                  Location

                  "Great location (close to many food vendor, near biggest mall in town), clean and comfort room, breakfast variety is good."

                  Donny

                  |

                  August 30, 2022

                • 10

                  Exceptional

                  "Recommended hotel in Surabaya city center"

                  Ade

                  |

                  August 18, 2022

                • 10

                  Exceptional
                  Staff 

                  "Good hotel, nice staff."

                  david

                  |

                  August 14, 2022

                Overall rating:

                8.3

                Excellent
                707 reviews
                Cleanliness
                8.3
                Facilities
                7.8
                Location
                8.8
                Read all reviews >
                What travelers say they love:
                I love the service and also the room
                Aulia from Indonesia
                Business traveler
                More about ibis Surabaya City Center Hotel

                More about ibis Surabaya City Center Hotel

                ibis Surabaya City Center Hotel

                For travelers who want to take in the sights and sounds of Surabaya, ibis Surabaya City Center Hotel is the perfect choice. Its convenient location right in the city center allows you more time to see all that Surabaya has to offer.
                At ibis Surabaya City Center Hotel, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Surabaya is made even more convenient with the taxi and shuttle services available at the hotel.
                For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace.
                For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the ibis Surabaya City Center Hotel. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
                All rooms at ibis Surabaya City Center Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find cable TV available in some selected rooms. Don't worry about being thirsty as bottled water and a coffee or tea maker are provided in some guestrooms.
                Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


                Dining and things to do

                Each morning you can start the day with a delicious in-house breakfast offered at ibis Surabaya City Center Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
                Enjoy the countless activities offered at ibis Surabaya City Center Hotel. A relaxing end to every day is possible with a visit to the massage and spa.


                Around the property

                An array of attractions are a must-see while visiting Surabaya. Find that special item or souvenir that will commemorate your trip to Surabaya at Tunjungan Plaza located 660 m away.

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                Amenities and facilities
                Very good
                Facilities

                7.8

                Most talked about facilities

                Breakfast

                16 mentions

                Housekeeping

                15 mentions

                Food & Dining

                6 mentions

                Internet

                4 mentions

                Languages spoken

                • English
                • Indonesian

                Accessibility

                • Wheelchair accessible

                Internet access

                • Free Wi-Fi in all rooms!
                • Internet services
                • Wi-Fi in public areas

                Things to do, ways to relax

                • Massage
                • Spa
                • Ticket services
                • Tours

                Cleanliness and safety

                • Anti-viral cleaning products
                • Body thermometer
                • Breakfast takeaway service
                • Cashless payment service
                • Daily disinfection in all rooms
                • Daily disinfection in common areas
                • Doctor/nurse on call
                • Face coverings on staff
                • First aid kit
                • Free face masks
                • Guest rooms seal after sanitization
                • Hand sanitizer
                • Hot water linen and laundry washing
                • Hygiene certification
                • Individually-wrapped food options
                • Physical distancing of at least 1 meter
                • Protective screens in common areas
                • Room sanitization opt-out available
                • Rooms sanitized between stays
                • Safe dining setup
                • Sanitized kitchen and tableware items
                • Staff trained in safety protocol
                • Sterilizing equipment
                • Temperature check for guests and staff

                Dining, drinking, and snacking

                • Alcohol
                • Bar
                • Coffee shop
                • Fruits/snacks
                • Kitchen
                • Restaurants
                • Room service [24-hour]

                Services and conveniences

                • Air conditioning in public area
                • Concierge
                • Contactless check-in/out
                • Daily housekeeping
                • Dry cleaning
                • Elevator
                • Facilities for disabled guests
                • Fireplace
                • Food delivery
                • Invoice provided
                • Laundry service
                • Luggage storage
                • Meeting/banquet facilities
                • Safety deposit boxes
                • Smoke-free property
                • Smoking area

                For the kids

                • Babysitting service

                Access

                • CCTV in common areas
                • CCTV outside property
                • Check-in/out [express]
                • Check-in [24-hour]
                • Fire extinguisher
                • Front desk [24-hour]
                • Non-smoking rooms
                • Pets allowed
                • Safety/security feature
                • Security [24-hour]
                • Smoke alarms

                Getting around

                • Airport transfer
                • Car park [free of charge]
                • Car park [on-site]
                • Shuttle service
                • Taxi service
                • Valet parking

                Available in all rooms

                • Air conditioning
                • Blackout curtains
                • Closet
                • Clothes rack
                • Coffee/tea maker
                • Desk
                • Fire extinguisher
                • Free bottled water
                • Hair dryer
                • In-room safe box
                • Interconnecting room(s) available
                • Internet access – wireless
                • Ironing facilities
                • Linens
                • Non-smoking
                • Private bathroom
                • Safety/security feature
                • Satellite/cable channels
                • Seating area
                • Shower
                • Slippers
                • Smoke detector
                • Socket near the bed
                • Sofa
                • Telephone
                • Toiletries
                • Towels
                • Trash cans
                • Wake-up service
                • Wi-Fi [free]
                • Window
                • Wooden/parqueted flooring
                Food and dining
                Breakfast options
                • Asian
                • Buffet
                Restaurants on site

                Taste Restaurant

                • Cuisine: Asian, Chinese, Indonesian
                • Menu: Buffet, A-la-carte
                Location
                94 Jl. Basuki Rahmat, Surabaya Center, Surabaya, Indonesia, 60271
                Excellent
                Location

                8.8

                Airports

                • Juanda International Airport (SUB)
                  13.2 km
                • Abdul Rachman Saleh Airport (MLG)
                  74.3 km

                Public transportation

                • Gubeng Train Station
                  1.3 km
                • Ngagel
                  2.2 km

                Hospital or clinic

                • Panti Asuhan Matahari Terbit
                  280 m

                Shopping

                • Tunjungan Plaza
                  670 m

                Convenience store

                • Alfamart
                  990 m

                Cash withdrawal

                • ATM
                  90 m
                What's nearby

                Popular landmarks

                • Tunjungan Plaza
                  670 m
                • Monkasel (Submarine Monument)
                  840 m
                • Bungkul Park
                  2.4 km
                • Tugu Pahlawan
                  2.6 km
                • Suramadu National Bridge
                  2.8 km
                • Surabaya Town Square
                  3.0 km
                • Surabaya's Zoo
                  3.0 km
                • Sampoerna Museum
                  4.4 km
                • Pakuwon Food Festival
                  6.7 km
                • Masjid Nasional Al Akbar Surabaya
                  8.0 km

                Nearby landmarks

                • Singapore Air
                  70 m
                • Graha Bumi
                  140 m
                • Malaysia Air
                  240 m
                • Eva Air
                  240 m
                • Cathay Pacific Office
                  240 m
                • HSBC Bank
                  240 m
                • The TV Bar
                  240 m
                • Citibank
                  240 m
                • Embassy of United Kingdom
                  280 m
                • Panti Asuhan Matahari Terbit
                  280 m
                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Property policies
                Children and extra beds

                Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

                All children are welcome.

                Children 0-11 year(s)
                Stay for free if using existing bedding.
                If you need an extra bed, it will incur an additional charge.
                Guests 12 years and older are considered as adults
                Must use an extra bed which will incur an additional charge.
                Others
                • When booking more than 5 rooms, different policies and additional supplements may apply.
                Some helpful facts

                Check-in/Check-out

                • Check-in from14:00
                • Check-out until12:00
                • Reception open until00:00

                Getting around

                • Airport transfer fee150000 IDR
                • Distance from city center4.4 km
                • Travel time to airport (minutes)26

                Extras

                • Breakfast charge (unless included in room price)84700 IDR

                The property

                • Non-smoking rooms/floorsyes
                • Number of bars/lounges1
                • Number of floors9
                • Number of restaurants1
                • Number of rooms 224
                • Year property opened2014
                • Most recent renovation2016
                Property announcements

                Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

                The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

                In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

                Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

                Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

                Reviews of ibis Surabaya City Center Hotel from real guests

                Provided by verified guests of Agoda
                8.3
                /
                10
                Cleanliness8.3
                Facilities7.8
                Location8.8
                Room comfort and quality7.7
                Service8.3
                Value for money8.3
                High score for Surabaya
                Rating
                9+ Exceptional (109)
                8-9 Excellent (57)
                7-8 Very Good (94)
                6-7 Good (34)
                <6 Below Expectation (33)
                Time of the year
                Mar - May (69)
                Jun - Aug (89)
                Sep - Nov (71)
                Dec - Feb (98)
                All guests (707)
                All room types
                All languages

                Show reviews that mention 

                Showing 328 verified guest comments
                12345
                10.0
                Exceptional
                NI from Indonesia
                Solo traveler
                1 Double Bed Standard
                Stayed 2 nights in December 2019

                Comfortable room for single stay. The got your basic amenities everyday. ”

                They keep everything clean and tidy.

                Reviewed December 10, 2019

                See room deals

                9.6
                Exceptional
                Bustanur from Indonesia
                Solo traveler
                Twin Room
                Stayed 1 night in December 2018

                nice location”

                obviously a new hotel located in the heart of surabaya. not far from gubeng railway station. if you like to have local food outside of the hotel, try the nearby depot bu rudy at jalan anjasmoro. now moving around has become easier thanks to online taxies. there is a car free day on sunday morning on jalan raya darmo untill taman bungkul. try the kedai ketan punel in the near of taman bungkul, if you are joining the car free day happening and want to try special local breakfast.

                Reviewed January 02, 2019

                See room deals

                Dear Mr. Bustanur, We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivi Anggriani General Manager

                Responded January 29, 2019
                ibis Surabaya City Center Hotel
                10.0
                Exceptional
                herwin from Indonesia
                Couple
                1 Double Bed Standard
                Stayed 2 nights in July 2022

                Value for money”

                Despite the flush little bit tricky to push the rest is very fine Welldone

                Reviewed July 11, 2022

                See room deals

                Dear herwin., We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngurah Sedana General Manager

                Responded July 15, 2022
                ibis Surabaya City Center Hotel
                10.0
                Exceptional
                Indra from Indonesia
                Solo traveler
                Twin Room
                Stayed 1 night in May 2022

                Exceptional”

                worth price to value. nice location, near Tunjungan Plaza and other culinary spots.

                Reviewed May 30, 2022

                See room deals

                Dear Indra, We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe & Keep Healthy Sincerely, Ngurah Sedana General Manager

                Responded June 03, 2022
                ibis Surabaya City Center Hotel
                10.0
                Exceptional
                Wong from Indonesia
                Family with young children
                1 Double Bed Standard
                Stayed 1 night in May 2022

                Recommended city hotel”

                Cheap n comfortable

                Reviewed May 12, 2022

                See room deals

                Dear Wong, We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe & Keep Healthy Sincerely, Ngurah Sedana General Manage

                Responded May 16, 2022
                ibis Surabaya City Center Hotel
                10.0
                Exceptional
                I from Indonesia
                Family with teens
                Twin Room
                Stayed 3 nights in January 2022

                Exceptional”

                Nyaman bangt..next time akn k sni lgi..😊😚

                Reviewed February 06, 2022

                See room deals

                I yang terhormat, Terima kasih atas komentar dan nilai yang Anda berikan. Kami sangat senang Anda mendapatkan pengalaman yang menyenangkan selama menginap di hotel ibis Surabaya City Center. Sekali lagi terima kasih atas kunjungan Anda, dan kami harap dapat melayani Anda lagi dikemudian hari. Stay Safe & Keep Healthy Hormat kami, Ngurah Sedana General Manager

                Responded February 08, 2022
                ibis Surabaya City Center Hotel
                10.0
                Exceptional
                ahn from Indonesia
                Family with teens
                Twin Room
                Stayed 1 night in May 2022

                Value for money”

                Always fully booked even by locals.

                Reviewed May 10, 2022

                See room deals

                Dear Ahn. We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngurah Sedana General Manager

                Responded May 20, 2022
                ibis Surabaya City Center Hotel
                9.2
                Exceptional
                Nur'Aliah'Atiqah from Malaysia
                Couple
                1 Double Bed Standard
                Stayed 1 night in January 2020

                BREAKFAST SUPERB!”

                Walking distance to Plaza Tunjungan. I love the breakfast so much. Front liner staff well trained. But staff from F&B Department have to improve their skill. Grooming out. Please tuck in your t shirt. Overall, good value for money.

                Reviewed January 17, 2020

                See room deals

                10.0
                Exceptional
                alexander from Indonesia
                Family with young children
                1 Double Bed Standard
                Stayed 2 nights in December 2019

                Good place”

                Cocok dng harga

                Reviewed January 04, 2020

                See room deals

                10.0
                Exceptional
                aldi from Indonesia
                Group
                Twin Room
                Stayed 1 night in December 2021

                Ibis surabaya city center”

                Nyaman Dan Aman

                Reviewed December 19, 2021

                See room deals

                Aldi yang terhormat, Terima kasih atas komentar dan nilai yang Anda berikan. Kami sangat senang Anda mendapatkan pengalaman yang menyenangkan selama menginap di hotel ibis Surabaya City Center. Sekali lagi terima kasih atas kunjungan Anda, dan kami harap dapat melayani Anda lagi dikemudian hari. Hormat kami, Ngurah Sedana General Manager

                Responded February 08, 2022
                ibis Surabaya City Center Hotel
                10.0
                Exceptional
                Kelvin from Indonesia
                Couple
                1 Double Bed Standard
                Stayed 2 nights in July 2021

                Good hotel”

                nice hotel :)

                Reviewed August 19, 2021

                See room deals

                10.0
                Exceptional
                Yunita from Indonesia
                Family with teens
                Twin Room
                Stayed 1 night in February 2022

                Exceptional”

                Pelayanannya cepat

                Reviewed February 09, 2022

                See room deals

                Yunita yang terhormat, Terima kasih atas komentar dan nilai yang Anda berikan. Kami sangat senang Anda mendapatkan pengalaman yang menyenangkan selama menginap di hotel ibis Surabaya City Center. Sekali lagi terima kasih atas kunjungan Anda, dan kami harap dapat melayani Anda lagi dikemudian hari. Stay Safe & Keep Healthy Hormat kami, Ngurah Sedana General Manager

                Responded February 12, 2022
                ibis Surabaya City Center Hotel
                9.2
                Exceptional
                Tan from Indonesia
                Solo traveler
                1 Double Bed Standard
                Stayed 3 nights in June 2022

                Value for money”

                Good location Good food Clean room Good staff Low price Loved it

                Reviewed July 14, 2022

                See room deals

                Dear Tan., We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngurah Sedana General Manager

                Responded July 15, 2022
                ibis Surabaya City Center Hotel
                9.2
                Exceptional
                Aulia from Indonesia
                Business traveler
                Twin Room
                Stayed 2 nights in May 2022

                It’s a really good hotel”

                I love the service and also the room

                Reviewed May 08, 2022

                See room deals

                Dear Aulia, We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe & Keep Healthy Sincerely, Ngurah Sedana General Manage

                Responded May 10, 2022
                ibis Surabaya City Center Hotel
                10.0
                Exceptional
                Christian from Indonesia
                Solo traveler
                1 Double Bed Standard
                Stayed 2 nights in November 2019

                Exceptional”

                terima kasih

                Reviewed December 04, 2019

                See room deals

                8.8
                Excellent
                Hudiono from Indonesia
                Solo traveler
                1 Double Bed Standard
                Stayed 3 nights in November 2018

                Good Location, Nice Room”

                The hotel is located near the city center. Hotel room is spacious and comfortable.

                Reviewed February 14, 2019

                See room deals

                Dear Mr. Hudiono, We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivi Anggriani General Manager

                Responded February 18, 2019
                ibis Surabaya City Center Hotel
                8.8
                Excellent
                Hudiono from Indonesia
                Solo traveler
                1 Double Bed Standard
                Stayed 1 night in November 2018

                Spacious Room, Good Location”

                Well located in city center, close to Tunjungan Plaza. Good value for money.

                Reviewed February 14, 2019

                See room deals

                Dear Mr. Hudiono, We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivi Anggriani General Manager

                Responded February 18, 2019
                ibis Surabaya City Center Hotel
                8.8
                Excellent
                Hudiono from Indonesia
                Solo traveler
                Twin Room
                Stayed 1 night in November 2018

                Good Location, Spacious Room”

                The hotel room is spacious and it's well located in city center.

                Reviewed February 14, 2019

                See room deals

                Dear Mr. Hudiono, We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivi Anggriani General Manager

                Responded February 18, 2019
                ibis Surabaya City Center Hotel
                8.8
                Excellent
                Hudiono from Indonesia
                Solo traveler
                Twin Room
                Stayed 2 nights in November 2018

                Good Location in City Center”

                Hotel room is spacious and strategically located from city center.

                Reviewed February 14, 2019

                See room deals

                Dear Mr. Hudiono, We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivi Anggriani General Manager

                Responded February 18, 2019
                ibis Surabaya City Center Hotel
                8.8
                Excellent
                Siwi from Indonesia
                Business traveler
                Twin Room
                Stayed 1 night in November 2021

                Ibiss is good”

                the rome rate is awesome

                Reviewed December 23, 2021

                See room deals

                Dear Siwi, We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngurah Sedana General Manager

                Responded February 08, 2022
                ibis Surabaya City Center Hotel
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