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Mercure Surabaya Manyar
Mercure Surabaya Manyar
Mercure Surabaya Manyar
Mercure Surabaya Manyar
Mercure Surabaya Manyar
Mercure Surabaya Manyar
Mercure Surabaya Manyar

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7.1

Very good

315 reviews

315 reviews

Housekeeping10
Food & Dining1
Breakfast1
See map

7.8

Very good

Location rating score

Very good location - 1.15 kilometers from city center
Exceptional for walking
Parking
FREE
Walkable places
Bonnet

160 m

Pasar Mleto

570 m

Popular landmarks
Monkasel (Submarine Monument)

2.1 km

Bungkul Park

3.1 km

Tunjungan Plaza

3.3 km

Surabaya's Zoo

3.6 km

Suramadu National Bridge

3.8 km

Closest landmarks
SBC Skin Clinic

190 m

ApotekBoy_Dr.Franky

670 m

Tempat Parkir Gereja

680 m

Rumah Sakit Jiwa

770 m

Klinik & Salon Hewan Cika

770 m

Mercure Surabaya Manyar

JL Manyar Kertoarjo No 44 Mulyorejo Jawa Timur, Surabaya Center, Surabaya, Indonesia, 60116 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Surabaya Center part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. This 4-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Room service [24-hour]

Ticket services

Laundry service

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Fitness center

Restaurants

Room service [24-hour]

Your dates are popular among travelersUsers are booking a place in Surabaya every 1 minutes on Agoda.com
Value for money7.0
Location rating7.8
Nearest airportJuanda International Airport (SUB)
Distance to airport11.2 km

Rooms available at Mercure Surabaya Manyar

Executive Suite
...
  • Room size: 46 m²/495 ft²
  • Outdoor view
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
Superior room with 1 queen size bed, City side
...
  • Outdoor view
  • Shower
  • 1 queen bed
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Deluxe Room with Quensize bed, City side
...
  • Outdoor view
  • Shower
  • 1 queen bed
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Premium Superior Room with 1 queen size bed, City side
...
  • Outdoor view
  • Shower
  • 1 queen bed
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Deluxe Room with Twin bed, City side
...
  • Outdoor view
  • Shower
  • 2 sofa beds
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Executive Suite, Multiple Beds(1 Double Sofa Bed and 1 Queen Bed)
...
  • Room size: 43 m²/463 ft²
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Deluxe Double Room
...
  • Room size: 24 m²/258 ft²
  • 1 queen bed
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Premium Superior Room
...
  • Room size: 21 m²/226 ft²
  • 1 queen bed
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Superior Double or Twin Room
...
  • Room size: 21 m²/226 ft²
  • 1 queen bed
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Deluxe Twin Room
...
  • Room size: 26 m²/280 ft²
  • 2 single beds
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Frequently asked questions

What time is check-in and check-out at Mercure Surabaya Manyar?

Check-in is from 01:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to Mercure Surabaya Manyar?

For those who wish to drive their own cars, Mercure Surabaya Manyar has a car park available for guests. Parking options include a full-service valet for total ease.

Is breakfast offered at Mercure Surabaya Manyar?

Start your mornings right, with the continental and buffet breakfast options offered at Mercure Surabaya Manyar.

What is the smoking policy at Mercure Surabaya Manyar?

Mercure Surabaya Manyar does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Mercure Surabaya Manyar?

The closest train, metro, or bus station is Ngagel, 2.1 km away from Mercure Surabaya Manyar.

What restaurants are nearby Mercure Surabaya Manyar?

Mercure Surabaya Manyar’s neighborhood is Surabaya Center which includes popular restaurants such as Ikan Bakar Cianjur (IBC), Bon Ami Bakery Manyar Kertoarjo and Terminal Live Seafood.

What popular shopping places are close to Mercure Surabaya Manyar?

Mercure Surabaya Manyar is located in Surabaya Center area which features shopping places such as Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

What are popular attractions near Mercure Surabaya Manyar?

Mercure Surabaya Manyar is located in Surabaya Center area, which is famous for attractions such as Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

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Explore the neighborhood

What people love about Mercure Surabaya Manyar

  • 9.6

    Exceptional
    Cleanliness

    "The hotel looks really new and clean."

    Zefanya

    |

    August 15, 2022

  • 10

    Exceptional
    Cleanliness

    "Such a nice hotel, modern and clean."

    Enty

    |

    May 29, 2022

  • 9.6

    Exceptional

    "A good choice for business traveller."

    Hisyam

    |

    January 22, 2022

Overall rating:

7.1

Very good
315 reviews
Cleanliness
7.0
Facilities
6.7
Location
7.8
Read all reviews >
More about Mercure Surabaya Manyar

More about Mercure Surabaya Manyar

Mercure Surabaya Manyar

Wake up to a magical day and enjoy all that Surabaya offers with a stay at Mercure Surabaya Manyar.
The facilities and services provided by Mercure Surabaya Manyar ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service and safety deposit boxes.
If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service and room service, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Smoking is restricted to the designated smoking areas.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.


Around the property

Visit the sights and local attractions of Surabaya during your stay at the hotel. Whatever you may be looking to buy on your trip to Surabaya, chances are you'll find it at Tunjungan Plaza located 3.3 km away.

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Amenities and facilities
Good
Facilities

6.7

Most talked about facilities

Housekeeping

25 mentions

Breakfast

13 mentions

Food & Dining

4 mentions

Taxi

2 mentions

Languages spoken

  • English
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Rental car
  • Valet parking

Available in all rooms

  • Adapter
  • Air conditioning
  • Carpeting
  • Clothes rack
  • Desk
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
Location
JL Manyar Kertoarjo No 44 Mulyorejo Jawa Timur, Surabaya Center, Surabaya, Indonesia, 60116
Very good
Location

7.8

Airports

  • Juanda International Airport (SUB)
    11.2 km
  • Abdul Rachman Saleh Airport (MLG)
    73.3 km

Public transportation

  • Ngagel
    2.2 km
  • Gubeng Train Station
    2.2 km

Hospital or clinic

  • SBC Skin Clinic
    190 m

Shopping

  • Tunjungan Plaza
    3.3 km

Cash withdrawal

  • ATM
    140 m
What's nearby

Popular landmarks

  • Monkasel (Submarine Monument)
    2.1 km
  • Bungkul Park
    3.1 km
  • Tunjungan Plaza
    3.3 km
  • Surabaya's Zoo
    3.6 km
  • Suramadu National Bridge
    3.8 km
  • Pakuwon Food Festival
    4.0 km
  • Surabaya Town Square
    4.3 km
  • Tugu Pahlawan
    4.9 km
  • Sampoerna Museum
    6.5 km
  • Masjid Nasional Al Akbar Surabaya
    8.4 km

Nearby landmarks

  • Bonnet
    160 m
  • SBC Skin Clinic
    190 m
  • Pasar Mleto
    570 m
  • ApotekBoy_Dr.Franky
    670 m
  • Tempat Parkir Gereja
    680 m
  • Rumah Sakit Jiwa
    770 m
  • Klinik & Salon Hewan Cika
    770 m
  • Apotek Meliana
    800 m
  • Taman Karang Wismo
    880 m
  • Laboratorium Kesehatan Dinas Kesehatan Surabaya
    880 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from13:00
  • Check-out until12:00

The property

  • Number of rooms 68
  • Room voltage220

Reviews of Mercure Surabaya Manyar from real guests

Provided by verified guests of Agoda
7.1
/
10
Cleanliness7.0
Facilities6.7
Location7.8
Room comfort and quality6.8
Service7.0
Value for money7.0
High score for Surabaya
Rating
9+ Exceptional (22)
8-9 Excellent (20)
7-8 Very Good (73)
6-7 Good (45)
<6 Below Expectation (76)
Time of the year
Mar - May (52)
Jun - Aug (65)
Sep - Nov (72)
Dec - Feb (47)
All guests (294)
All room types
All languages

Show reviews that mention 

Showing 236 verified guest comments
12345
7.3
Very good
Wendy from Indonesia
Solo traveler
Stayed 2 nights in June 2013

Great hotel, but terrible customer service!”

cleanliness, location, simplicity

I've stayed at the Everbright Hotel many times before, but this particular stay was a nightmare. The hotel was good, the staff were friendly, but I think the management was just terrible. I booked the hotel through Agoda, and everything went smoothly. Until I arrived at the front desk to check in. The gentleman at the front desk told me that all the rooms were full! Even though I've paid for my room, they claimed not to have any room available. Instead, they sent me to a hotel which is located not too far from Everbright, but not as easily accessible, and the price at Agoda was lower than the amoount I paid through Agoda. They did give me a room the next day, but I was dissatisfied. It's not the staff's fault, but I think the hotel management has cheated me. Everbright is the only hotel in the East Surabaya area that I would choose due to its location, so I will have no choice but stay there again. I hope the management get their act together because if they continue this way, it's not impossible that their customers will turn to other hotels

Reviewed July 05, 2013

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9.0
Exceptional
Nadya from Indonesia
Solo traveler
Stayed 1 night in August 2013

Everbright Hotel”

The room, hotel service, and i feel really comfy with the bed

I love the hotel, it made my journey nicer and more amazing, thank you everbright! For the service, and the nice room!

Reviewed August 28, 2013

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8.3
Excellent
Wasnudin from India
Business traveler
Stayed 1 night in November 2012

Pelayanan Bagus disertai senyuman”

Wifi

Good hotel Dari bandara dekat. Saya ke Surabaya Untuk keperluan bisnis, ditugaskan perusahaan. Saya menginap tiga Malam. Kondisi hotel sangat nyaman. Kebersihan begitu terjaga dengan baik. Pegawai nya pun ramah ramah melayani dengan senyuman.

Reviewed December 29, 2012

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8.7
Excellent
iliany from Indonesia
Family with young children
Stayed 1 night in March 2015

Clean. Good service and so recomended”

Clean. Good service and good location

This is not first time i stayed at everbright hotel. This hotel so clean n comfort. With a friendly service. Thank you

Reviewed March 13, 2015

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8.0
Excellent
Willy from Indonesia
Business traveler
Stayed 1 night in February 2012

neat new hotel”

near galaxy mall, cheap

i only stayed one night in this new hotel, its located near galaxy mall in surabaya, for the room because its quite new so you can still smell the paint from the wall, this hotel have quite big rooms with 47" lcd but the tv reception is bad. i experienced 2 blackouts in this hotel.

Reviewed February 10, 2012

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8.0
Excellent
Felix from Indonesia
Couple
Stayed 1 night in October 2012

Nice Hotel”

Value For Money

Located in the center of Surabaya, with easy access to restaurants, shops, public transports, and others. Clean room with standard amenities.

Reviewed October 14, 2012

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7.6
Very good
Tania from Indonesia
Business traveler
Stayed 2 nights in July 2018

Average Hotel”

Good hotel located at East Surabaya. Their room & bathroom are clean and good. A bit lack of maintenance on their room's wall. But overall good.

Reviewed July 12, 2018

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6.0
Christopher from Indonesia
Business traveler
Stayed 4 nights in August 2013

Convenient Location”

New, Quite Clean, and Friendly Staffs

It was quite nice staying at Everbright since the location just 10 minutes away from where I had my daily activities in Surabaya. And they have one of the Best Basketball arena in Surabaya near the Hotel, GOR CLS Kertajaya.

Reviewed September 07, 2013

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7.3
Very good
Robert from Indonesia
Couple
Stayed 1 night in December 2012

quite good hotel”

clean room, good hotel, nice hotel

Everbright Hotel has clean room, staff also good, fast room service and give a good reason to stay.

Reviewed September 02, 2013

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7.7
Very good
KOWIL from Indonesia
Solo traveler
Stayed 3 nights in January 2014

Good location, value for money, friendly staff”

Good location, value for money, friendly staff

This hotel is clean and fresh. Bed&pillows clean and comfortable, big LCD TV, room quite spacious, toilet&shower clean. Near to local eateries, shopping centers, business districts and government offices. Staff very friendly and helpful, willing to do the extra miles, great location and very value for money to stay

Reviewed February 15, 2014

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8.7
Excellent
Jean from Netherlands
Couple
Stayed 3 nights in October 2012

EverBright indeed it was”

Rooms and service

Staff at the reception was excellent as well as the room, the cleaning and roomservice. International breakfast was poor and food presented not well guarded. Still a hotel I can recommend to all my friends.

Reviewed October 25, 2012

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8.0
Excellent
Noor from Malaysia
Family with teens
Stayed 1 night in October 2014

3stars with worth value”

comfortable, price

I would say that my family was satisfied with this hotel. Although it is rated 3stars but the rooms were really comfortable. Cheap yet comfortable. Only the things that disturbing are mosquitoes at the lobby and the sound proof. Young couples should be reminded to keep it low as people can hear you from the outside. Overall i am very satisfied with this hotel.

Reviewed November 04, 2014

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5.7
Ezra from Indonesia
Couple
Stayed 1 night in February 2013

spacious room but less of cleanliness”

large room

the one reason that i choose this hotel because they have good location in this city, especially in east surabaya. but one handicap i found is the cleanliness of the room especially the bed, seems dirty. so i complain the room service in the midnight to change our bed cover. it feels uncomfortable to us.

Reviewed February 13, 2013

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7.0
Very good
JENNY from Indonesia
Couple
Stayed 3 nights in February 2012

Simple but Sufficient”

Friendly Staff, especially Reception

As my husband a happy smoker, we were luckily given the only room in the hotel that has balcony, even though if we forgot to close the door to the balcony, plenty of small "flies" will fly to the bedroom very quickly. The hotel considered clean as it has just opened only for 2 months. The room interior is simple but the basic room facilities are all there (including a magnifying mirror and hair dryer). The staff (Reception, Housekeeping, Breakfast Attendants) are friendly. The room Cleaning Service (Housekeeping?) once forgot to resupply the coffee, tea and sugar and to refill the empty tissue box in the toilet and there is no spare tissue roll as well in the toilet. Parking space too small, our guests have difficulties to park their cars.

Reviewed February 27, 2012

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7.0
Very good
daniel from Indonesia
Business traveler
Stayed 2 nights in September 2014

Good and bad”

location,price

first day i was complaining about the cleanliness of bed sheet so they changed the bed sheet with the new one.and the cleanliness of this hotel needs improvement and we saw a lot of fingerprint in the elevator all the time,considering it is a 3 stars hotel.but location is very strategic,the price is affordable,the food is good enough.may be it is better if they change the outsource laundrette with the other one,and fix the cleaning problem it would be a great hotel to stay.

Reviewed October 02, 2014

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6.7
Good
Hiva from Indonesia
Business traveler
Stayed 2 nights in February 2012

Great location”

quite and comfort

stong point : 1. comfort and quite hotel, 2. cleaning because new hotel, 3. good location 4. easy to have another food alternative 5. near mini market 6. near to my site office week point : 1. room clean but still have dust below bed. 2. price and feature is not to match, 3 start shuld be minimum have small swimming pool 3. parking space to little 4. internet speed very slow for wifi 5. menu very limmited 6. restaurant not 24 hours services

Reviewed February 27, 2012

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8.7
Excellent
Sindharta from Indonesia
Business traveler
Stayed 1 night in February 2012

Great location and clean”

Modern interior design

This hotel is very clean. The room is spacious and very clean. It is very recommended for family and businessman

Reviewed February 26, 2012

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6.7
Good
Aulia from Indonesia
Business traveler
Stayed 1 night in August 2012

Hotel with good location in Surabaya city”

Nice hospitality from the staff

This is worth hotel for business travel in Surabaya city

Reviewed August 07, 2012

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7.3
Very good
arya from Indonesia
Solo traveler
Stayed 1 night in November 2012

Great location”

In the middle of the city

this hotel takes place in the middle of the city, we can go find whatever we want to eat, coz it nears a lot of restaurant and a shopping mall. if u traveling by car, u find it convenient to stay here, across the hotel is the gas station. tee hee. this hotel have a nice room eventhough its quite small, but its clean n hv high view.

Reviewed November 26, 2012

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9.3
Exceptional
wan from Malaysia
Group
Stayed 3 nights in May 2012

perfect hotel ”

clean and cole to eateries especially seafood

although the hotel is a liitle bit off the city but really convenience in getting good food and also excellent breakfast

Reviewed May 07, 2012

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