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Cleo Hotel Basuki Rahmat Surabaya
Cleo Hotel Basuki Rahmat Surabaya
Cleo Hotel Basuki Rahmat Surabaya
Cleo Hotel Basuki Rahmat Surabaya
Cleo Hotel Basuki Rahmat Surabaya
Cleo Hotel Basuki Rahmat Surabaya
Cleo Hotel Basuki Rahmat Surabaya

Removed from saved list

7.9

Very good

679 reviews

679 reviews

See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
KidZoona

60 m

Tunjungan Plaza

90 m

DAISO

90 m

Tunjungan Mall

110 m

Plaza Tunjungan

190 m

Popular landmarks
Monkasel (Submarine Monument)

1.3 km

Tugu Pahlawan

1.9 km

Suramadu National Bridge

2.2 km

Bungkul Park

3.1 km

Sampoerna Museum

3.6 km

Closest landmarks
Transnet

30 m

Top Ten & Coyote Bar

70 m

Parking Park

270 m

Puskesmas Kedungdoro

290 m

Grahadi Building

300 m

Cleo Hotel Basuki Rahmat Surabaya

Jalan Basuki Rahmat no 11 Surabaya, Surabaya Center, Surabaya, Indonesia, 60261 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Restaurant, spa and sauna are among the special facilities that will enhance your stay with on-site convenience.

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Highlights

Located in heart of Surabaya

Front desk [24-hour]

Airport transfer

Inside city center

100 meters to Tunjungan Plaza

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Luggage storage

Sauna

Spa

Restaurants

Your dates are popular among travelersUsers are booking a place in Surabaya every 1 minutes on Agoda.com
Value for money8.0
Location rating9.2
Nearest airportJuanda International Airport (SUB)
Distance to airport13.9 km

Rooms available at Cleo Hotel Basuki Rahmat Surabaya

Standard Twin Room
...
  • Room size: 15 m²/161 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Standard Queen Room
...
  • Room size: 15 m²/161 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Standard Double Room
...
  • Room size: 15 m²/161 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Hollywood Double Room
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Biz Twin Room
...
  • Room size: 15 m²/161 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Biz Queen Room
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Room
...
  • Room size: 15 m²/161 ft²
Enter dates to see prices
Hollywood Twin Room
...
  • Shower
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Twin Room - Single Use
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Cleo Hotel Basuki Rahmat Surabaya?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Cleo Hotel Basuki Rahmat Surabaya?

    Cleo Hotel Basuki Rahmat Surabaya is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 200000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Cleo Hotel Basuki Rahmat Surabaya has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease.

    Is breakfast offered at Cleo Hotel Basuki Rahmat Surabaya?

    Wake up to a great continental breakfast at Cleo Hotel Basuki Rahmat Surabaya. Adults can enjoy breakfast offered with an additional charge of 42857 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Cleo Hotel Basuki Rahmat Surabaya?

    Cleo Hotel Basuki Rahmat Surabaya features an on-site restaurant for your dining convenience.

    What is the smoking policy at Cleo Hotel Basuki Rahmat Surabaya?

    Cleo Hotel Basuki Rahmat Surabaya does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to Cleo Hotel Basuki Rahmat Surabaya?

    The closest train, metro, or bus station is Gubeng Train Station, 1.2 km away from Cleo Hotel Basuki Rahmat Surabaya.

    What restaurants are nearby Cleo Hotel Basuki Rahmat Surabaya?

    Cleo Hotel Basuki Rahmat Surabaya’s neighborhood is Surabaya Center which includes popular restaurants such as Chung Gi Wa, Linkafe and Waroeng Toendjoengan.

    What popular shopping places are close to Cleo Hotel Basuki Rahmat Surabaya?

    Located in the Surabaya Center area, Cleo Hotel Basuki Rahmat Surabaya is close to great shopping choices like Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

    What are popular attractions near Cleo Hotel Basuki Rahmat Surabaya?

    Cleo Hotel Basuki Rahmat Surabaya’s location in the Surabaya Center neighborhood makes it close to famous attractions including Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

    Show more questions
    See map

    Explore the neighborhood

    What people love about Cleo Hotel Basuki Rahmat Surabaya

    • 10

      Exceptional

      "The facilities are quite extraordinary for a budget hotel."

      Ardi

      |

      September 17, 2022

    • 9.2

      Exceptional
      Location

      "Location is the best for travellers on shopping."

      Kelvin

      |

      July 23, 2022

    • 7.6

      Very good
      Location

      "Easy to move around in the city area"

      William

      |

      April 11, 2021

    Property ranking|Compared to 853 Surabaya properties
    See all rankings
    Location score
    9.2/10
    Room comfort score
    6.8/10
    Room size
    15 sqm.
    Couples review score
    8.1/10
    Better than
    96
    %
    of Surabaya properties
    Better than
    90
    %
    of Surabaya properties
    Bigger than
    80
    %
    of Surabaya properties
    Better than
    79
    %
    of Surabaya properties
    Overall rating:

    7.9

    Very good
    679 reviews
    Cleanliness
    7.6
    Facilities
    6.9
    Location
    9.2
    Read all reviews >
    What travelers say they love:
    Easy walk to some very famous street food places.
    Jason from Australia
    Solo traveler
    More about Cleo Hotel Basuki Rahmat Surabaya

    More about Cleo Hotel Basuki Rahmat Surabaya

    Cleo Hotel Basuki Rahmat Surabaya

    For travelers who want to take in the sights and sounds of Surabaya, Cleo Hotel Basuki Rahmat Surabaya is the perfect choice. Its convenient location right in the city center allows you more time to see all that Surabaya has to offer.
    Enjoy all that Cleo Hotel Basuki Rahmat Surabaya has to offer! Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Guests can enjoy free parking right at the hotel.
    Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Cleo Hotel Basuki Rahmat Surabaya thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
    Smoking is allowed only in the designated smoking areas provided by hotel.
    Enjoy the services offered at Cleo Hotel Basuki Rahmat Surabaya from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities including the cable TV is provided in some rooms. In some select rooms, you can find bottled water at your disposal.


    Dining and things to do

    Every day at Cleo Hotel Basuki Rahmat Surabaya begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.
    Fill your days with the array of activities and facilities offered at Cleo Hotel Basuki Rahmat Surabaya. End your days in total relaxation with a visit to the spa and sauna. Get social at the hotel's shared lounge and TV area, where you can meet other guests.


    Around the property

    Cleo Hotel Basuki Rahmat Surabaya is the perfect spot to explore Surabaya's fascinating cultural sights and attractions. Never forget your time in Surabaya with a special gift or trinket from Tunjungan Plaza just 80 m away.


    Reasons to stay here

    Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 91% of the city's other accommodations.
    Ranking higher than 95% of the city's accommodations options, this is a great choice for location.
    Guests who stayed here really appreciated the room comfort, scoring it higher than 90% of accommodations in the city.

    Show more
    Amenities and facilities
    Good
    Facilities

    6.9

    Most talked about facilities

    Breakfast

    16 mentions

    Housekeeping

    11 mentions

    Internet

    3 mentions

    Food & Dining

    1 mention

    Languages spoken

    • English
    • Indonesian

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Garden
    • Sauna
    • Spa

    Cleanliness and safety

    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • Hand sanitizer
    • Physical distancing of at least 1 meter
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Coffee shop
    • Restaurants
    • Room service

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    Access

    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed

    Getting around

    • Airport transfer
    • Car park [free of charge]
    • Car park [on-site]
    • Valet parking

    Available in all rooms

    • Air conditioning
    • Daily housekeeping
    • Desk
    • Free bottled water
    • Hair dryer
    • In-room safe box
    • Ironing facilities
    • LAN Internet in room [free]
    • Non-smoking
    • Private bathroom
    • Satellite/cable channels
    • Shower
    • Soundproofing
    • Telephone
    • Toiletries
    • Wi-Fi [free]
    Food and dining
    Breakfast options
    • Continental
    Restaurants on site

    The Origin Restaurant

    • Cuisine: Asian, Indonesian, International
    • Menu: Buffet, A-la-carte
    Location
    Jalan Basuki Rahmat no 11 Surabaya, Surabaya Center, Surabaya, Indonesia, 60261
    Exceptional
    Location

    9.2

    Airports

    • Juanda International Airport (SUB)
      13.9 km
    • Abdul Rachman Saleh Airport (MLG)
      75.0 km

    Public transportation

    • Gubeng Train Station
      1.3 km
    • Pasar Turi Train Station
      1.9 km

    Hospital or clinic

    • Puskesmas Kedungdoro
      290 m

    Shopping

    • Tunjungan Plaza
      90 m

    Convenience store

    • Indomaret
      500 m

    Cash withdrawal

    • ATM
      50 m
    What's nearby

    Popular landmarks

    • Tunjungan Plaza
      90 m
    • Monkasel (Submarine Monument)
      1.3 km
    • Tugu Pahlawan
      1.9 km
    • Suramadu National Bridge
      2.2 km
    • Bungkul Park
      3.1 km
    • Sampoerna Museum
      3.6 km
    • Surabaya Town Square
      3.7 km
    • Surabaya's Zoo
      3.8 km
    • Pakuwon Food Festival
      6.9 km
    • Masjid Nasional Al Akbar Surabaya
      8.7 km

    Nearby landmarks

    • Transnet
      30 m
    • KidZoona
      60 m
    • Top Ten & Coyote Bar
      70 m
    • Tunjungan Plaza
      90 m
    • DAISO
      90 m
    • Tunjungan Mall
      110 m
    • Plaza Tunjungan
      190 m
    • Wartel Shops
      200 m
    • Gramedia Bookstore
      200 m
    • Parking Park
      270 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-4 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 5-12 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 13 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00
    • Reception open until00:00

    Getting around

    • Airport transfer fee200000 IDR
    • Travel time to airport (minutes)30

    Extras

    • Breakfast charge (unless included in room price)42857 IDR

    The property

    • Number of bars/lounges0
    • Number of floors7
    • Number of restaurants1
    • Number of rooms 55
    • Year property opened2014
    • Most recent renovation0

    Parking

    • Daily parking fee0 IDR

    Reviews of Cleo Hotel Basuki Rahmat Surabaya from real guests

    Provided by verified guests of Agoda
    7.9
    /
    10
    Cleanliness7.6
    Facilities6.9
    Location9.2
    Room comfort and quality6.8
    Service7.9
    Value for money8.0
    High score for Surabaya
    Rating
    9+ Exceptional (83)
    8-9 Excellent (62)
    7-8 Very Good (104)
    6-7 Good (39)
    <6 Below Expectation (59)
    Time of the year
    Mar - May (62)
    Jun - Aug (105)
    Sep - Nov (81)
    Dec - Feb (99)
    All guests (679)
    All room types
    All languages

    Show reviews that mention 

    Showing 347 verified guest comments
    12345
    10.0
    Exceptional
    Jason from Singapore
    Solo traveler
    Biz Twin Room
    Stayed 2 nights in April 2019

    Value for money but bed just next to door”

    My room is just in front of the elevator and my bed is just next to the door, allowing anyone a view of my bed if they pass by when I’m opening the door. But price of hotel is cheap though and staff are very helpful.

    Reviewed April 22, 2019

    See room deals

    Hi Mr.Jason, Thank you for sharing your experiences and reviews when visiting Hotel Cleo Basuki Rahmat, so glad we received a review of the facilities and services provided by our staff. Thanks for the criticism and suggestions we will improve again. We are always waiting for your arrival and ready to welcome you when visiting Surabaya again. Warm Regards, Cleo Basuki Rachmat Surabaya

    Responded May 14, 2019
    Cleo Hotel Basuki Rahmat Surabaya
    10.0
    Exceptional
    I from Indonesia
    Business traveler
    Biz Queen Room
    Stayed 2 nights in April 2019

    Affordable price at the heart of Tunjungan”

    Great Location, the hotel located just in front of Tunjungan Plaza 1 Mall .

    Reviewed April 15, 2019

    See room deals

    Hi Sir/madam, Thank you for sharing your experiences and reviews when visiting Hotel Cleo Basuki Rahmat, so glad we received a positive review about the facilities and services provided by our staff. We are always waiting for your arrival and ready to welcome you when visiting Surabaya again. Warm Regards, Cleo Hotel Basuki Rachmat Surabaya.

    Responded May 14, 2019
    Cleo Hotel Basuki Rahmat Surabaya
    10.0
    Exceptional
    nixon from Indonesia
    Couple
    Biz Queen Room
    Stayed 2 nights in November 2019

    Value money”

    Cheap hotel,just infront of Tunjungan plaza. Clean and nice room. Friendly stuff. Recomended.really value the money

    Reviewed November 26, 2019

    See room deals

    9.6
    Exceptional
    Angela from Malaysia
    Couple
    Biz Twin Room
    Stayed 1 night in August 2019

    Clean, comfortable room”

    5 to 10 minutes walking distance to subway entrance. 20 to 30 mintues walking distance to Shijo (one of the popular area in Kyoto)

    Reviewed October 07, 2019

    See room deals

    10.0
    Exceptional
    Anonymous
    Couple
    Biz Twin Room
    Stayed 1 night in June 2019

    Very nice”

    Very good place to stay

    Reviewed June 18, 2019

    See room deals

    10.0
    Exceptional
    HANA from Indonesia
    Couple
    Biz Twin Room
    Stayed 1 night in September 2019

    great establishment”

    pleasant, no frills hotel

    Reviewed December 19, 2020

    See room deals

    terimakasih banyak untuk review anda, kami akan mencoba meningkatkan pelayanan kami. untuk lebih dekat dengan kami, anda bisa bisa menghubungi nomer whatsapp kami di 031 5323330

    Responded May 12, 2021
    Cleo Hotel Basuki Rahmat Surabaya
    10.0
    Exceptional
    TJONG from Indonesia
    Business traveler
    Biz Queen Room
    Stayed 1 night in April 2019

    kamar bersih”

    hotel dekat mall tunjungn plaza tingal nyebrang..

    Reviewed April 24, 2019

    See room deals

    Hi Mr Tjong, Terima kasih untuk berbagi pengalaman dan ulasan anda ketika berkunjung ke Hotel Cleo Basuki Rahmat, senang sekali kami menerima ulusan positif mengenai fasilitas dan pelayanan yang diberikan oleh staff kami. Kami selalu menunggu kedatangan anda dan siap menyambut anda ketika berkunjung ke kota Surabaya kembali. Salam Hangat, Hotel Cleo Basuki Rachmat Surabaya.

    Responded May 14, 2019
    Cleo Hotel Basuki Rahmat Surabaya
    10.0
    Exceptional
    TJONG from Indonesia
    Business traveler
    Biz Twin Room
    Stayed 1 night in April 2019

    room bersih”

    hotel dekat mall tunjungan plaza

    Reviewed April 24, 2019

    See room deals

    Hi Mr.Tjong,Terima kasih untuk berbagi pengalaman dan ulasan anda ketika berkunjung ke Hotel Cleo Basuki Rahmat, senang sekali kami menerima ulusan positif mengenai fasilitas dan pelayanan yang diberikan oleh staff kami. Kami selalu menunggu kedatangan anda dan siap menyambut anda ketika berkunjung ke kota Surabaya kembali. Salam Hangat, Cleo Hotel Basuki Rahmat Surabaya.

    Responded May 13, 2019
    Cleo Hotel Basuki Rahmat Surabaya
    9.2
    Exceptional
    Gerryaldo from Indonesia
    Couple
    Biz Queen Room
    Stayed 1 night in February 2020

    Exceptional”

    This hotel is really a great deal! The location, price, staff are amazing! Would visit this hotel again whenever go to Surabaya

    Reviewed February 27, 2020

    See room deals

    9.2
    Exceptional
    Tamas from Hungary
    Couple
    Biz Queen Room
    Stayed 2 nights in January 2020

    Exceptional”

    Rooms are very dark and bit more run down than on the pictures. Otherwise nothing is wrong with that place.

    Reviewed January 12, 2020

    See room deals

    9.2
    Exceptional
    vanessa from Indonesia
    Solo traveler
    Biz Twin Room
    Stayed 1 night in April 2019

    smell so bad”

    the coffee perfume is too strong so we have to open the window for deodor it.

    Reviewed May 06, 2019

    See room deals

    Hi Ms.Vanessa, Thank you for sharing your experiences and reviews when visiting Hotel Cleo Basuki Rahmat, so glad we received a review of the facilities and services provided by our staff. Thanks for the criticism and suggestions we will improve again. We are always waiting for your arrival and ready to welcome you when visiting Surabaya again. Warm Regards, Cleo Basuki Rachmat Surabaya

    Responded May 14, 2019
    Cleo Hotel Basuki Rahmat Surabaya
    8.8
    Excellent
    rodiatul from Indonesia
    Family with young children
    Biz Queen Room
    Stayed 1 night in February 2020

    Kamar kecil”

    Staff helpful and friendly, the room is clean but it is too small if you travelling with a baby, too noisy from the road

    Reviewed February 12, 2020

    See room deals

    8.8
    Excellent
    Chen
    Solo traveler
    Biz Queen Room
    Stayed 1 night in October 2019

    good location”

    The hotel is just opposite Tunjungan Plaza which is a huge modern shopping mall that has everything you need. The room is value for money. No hair dryer in the room.

    Reviewed October 28, 2019

    See room deals

    9.2
    Exceptional
    Manfred from Indonesia
    Solo traveler
    Biz Twin Room
    Stayed 2 nights in August 2019

    Small but satisfying”

    Small park but I always get one because their valet park

    Reviewed August 06, 2019

    See room deals

    8.4
    Excellent
    Kuncoro from Indonesia
    Business traveler
    Biz Queen Room
    Stayed 2 nights in October 2018

    Strategic Location”

    A small hotel in central Surabaya. Many many things to see and to do around here; so you'd better having fun around here, and return to the hotel only for sleeping & cleaning yourself. No special features etc in this hotel. Just good.

    Reviewed September 13, 2019

    See room deals

    8.8
    Excellent
    Bayu from Indonesia
    Solo traveler
    Biz Twin Room
    Stayed 1 night in December 2019

    Location location location”

    The main reason someone would stay in this hotel is so you can walk to Tunjungan Plaza that is located just across the street.

    Reviewed December 09, 2019

    See room deals

    8.8
    Excellent
    Hoangnghia from United States
    Couple
    Biz Twin Room
    Stayed 15 nights in August 2019

    Excellent”

    Good place for discovery in Surabaya

    Reviewed August 20, 2019

    See room deals

    8.4
    Excellent
    MG. from Indonesia
    Couple
    Biz Queen Room
    Stayed 1 night in June 2019

    Great”

    Kamar bersih, dekat pusat kota, murah, strategis deh pokoknya

    Reviewed June 05, 2019

    See room deals

    8.0
    Excellent
    Beng from Singapore
    Business traveler
    Biz Queen Room
    Stayed 3 nights in July 2019

    Good location with shopping centre just cross the road. Clean hotel with helpful staff.”

    Recommend for travelers who like facilities and restaurants near hotel. Convenient location for transport to all parts of Surabaya.

    Reviewed July 06, 2019

    See room deals

    8.0
    Excellent
    Kartika from Indonesia
    Group
    Biz Queen Room
    Stayed 1 night in December 2018

    Value for Money”

    The location for this hotel is good, near Tunjungan Plaza. I will recommend my friend to stay here because it is value for money.

    Reviewed January 03, 2019

    See room deals

    Hi Kartika, Thank you for sharing your experiences and reviews when visiting Hotel Cleo Basuki Rahmat, so glad we received a positive review about the facilities and services provided by our staff. We are always waiting for your arrival and ready to welcome you when visiting Surabaya again. Warm Regards, Hotel Cleo Basuki Rachmat Surabaya.

    Responded May 14, 2019
    Cleo Hotel Basuki Rahmat Surabaya
    12345
    This is a popular property. Don't miss out!

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