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Citihub Hotel @Mayjen
Citihub Hotel @Mayjen
Citihub Hotel @Mayjen
Citihub Hotel @Mayjen
Citihub Hotel @Mayjen
Citihub Hotel @Mayjen
Citihub Hotel @Mayjen

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8

Excellent

178 reviews

178 reviews

See map

8.5

Excellent

Location rating score

Excellent location - 2.36 kilometers from city center
Parking
FREE
Popular landmarks
Surabaya Town Square 2.1 km
Surabaya's Zoo 3.0 km
Bungkul Park 3.1 km
Tunjungan Plaza 4.3 km
Monkasel (Submarine Monument) 4.5 km
Masjid Nasional Al Akbar Surabaya 5.3 km
Tugu Pahlawan 5.6 km
Suramadu National Bridge 6.6 km
Sampoerna Museum 7.0 km
Pakuwon Food Festival 10.1 km
Nearby landmarks
Desperados Bar 510 m
Embassy of China 540 m
Golden City Mall 560 m
Puskesmas Dukuh Kupang 710 m
Poliklinik UWK 740 m
Ciputra World Surabaya 980 m
Ciputra World Mall 1.0 km
Museum 45 1.1 km
Golden City Mal 1.2 km
Puskesmas Pembantu Gunungsari 1.2 km

Citihub Hotel @Mayjen

Jalan Mayjen Sungkono no.152, Surabaya Center, Surabaya, Indonesia, 60225 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Surabaya Center part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Massage, restaurant and fitness center are among the special facilities that will enhance your stay with on-site convenience.

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Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Sauna

Breakfast [free]

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

BBQ facilities

Swimming pool [indoor]

Fitness center

Luggage storage

Cash withdrawal

Your dates are popular among travelersUsers are booking a place in Surabaya every 1 minutes on Agoda.com
Value for money8.3
Location rating8.5
Nearest airportJuanda International Airport (SUB)
Distance to airport13.0 km

Rooms available at Citihub Hotel @Mayjen

Nano Room
...
  • Room size: 12 m²/129 ft²
  • No Windows view
  • 1 queen bed
Enter dates to see prices
Standard Twin
...
  • Room size: 16 m²/172 ft²
  • No Windows view
  • 2 single beds
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Standard King
...
  • Room size: 16 m²/172 ft²
  • No Windows view
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 14 m²/151 ft²
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Deluxe Room
...
    Enter dates to see prices
    SUPERIOR 2 TWIN BEDS 1 TWIN BED
    ...
      Enter dates to see prices
      Superior Double Room
      ...
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        Twin/Double room - King
        ...
          Enter dates to see prices
          Twin room - Single use - Superior
          ...
            Enter dates to see prices
            SUPERIOR SINGLE ROOM TWIN ROOM
            ...
              Enter dates to see prices

              Frequently asked questions

              How much does it cost to stay at Citihub Hotel @Mayjen?

              Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

              What time is check-in and check-out at Citihub Hotel @Mayjen?

              Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

              How do I get to Citihub Hotel @Mayjen?

              For those who wish to drive their own cars, Citihub Hotel @Mayjen has a car park right on site for maximum convenience. Parking is free for guests.

              Is breakfast offered at Citihub Hotel @Mayjen?

              Wake up to a great buffet breakfast at Citihub Hotel @Mayjen.

              What is the smoking policy at Citihub Hotel @Mayjen?

              Citihub Hotel @Mayjen does not permit smoking in any of its rooms, but allows smoking in designated areas.

              What restaurants are nearby Citihub Hotel @Mayjen?

              Restaurants including Depot Ramayana, Rochan Bakery and Rumah Makan Halim are popular in Citihub Hotel @Mayjen’s neighborhood which is known as Surabaya Center.

              What popular shopping places are close to Citihub Hotel @Mayjen?

              Shopping options in Citihub Hotel @Mayjen’s Surabaya Center neighborhood include Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

              What are popular attractions near Citihub Hotel @Mayjen?

              Guests at Citihub Hotel @Mayjen can easily visit Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument) located in the Surabaya Center area.

              Show more questions
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              Explore the neighborhood

              What people love about Citihub Hotel @Mayjen

              • 10

                Exceptional
                Location

                "Big room, good staff, perfect location"

                Vivi

                |

                December 23, 2019

              • 10

                Exceptional
                Cleanliness

                "Clean and quiet room, great location, easy access and friendly staff."

                Antonius

                |

                October 17, 2019

              • 8.8

                Excellent
                Cleanliness

                "all is good and clean."

                Yanto

                |

                June 1, 2019

              Property ranking|Compared to 851 Surabaya properties
              See all rankings
              Room comfort score
              7.3/10
              Couples review score
              8.6/10
              Cleanliness score
              8.4/10
              Location score
              8.5/10
              Better than
              93
              %
              of Surabaya properties
              Better than
              87
              %
              of Surabaya properties
              Better than
              86
              %
              of Surabaya properties
              Better than
              83
              %
              of Surabaya properties
              Overall rating:

              8

              Excellent
              178 reviews
              Cleanliness
              8.4
              Facilities
              7.4
              Location
              8.5
              Read all reviews >
              More about Citihub Hotel @Mayjen

              More about Citihub Hotel @Mayjen

              Citihub Hotel @Mayjen

              Never miss a single attraction in Surabaya when staying at Citihub Hotel @Mayjen. Getting around in Surabaya is easy when staying at this hotel, strategically placed right in the heart of the city.
              At Citihub Hotel @Mayjen, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs.
              Packing light is possible at Citihub Hotel @Mayjen thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
              All rooms at Citihub Hotel @Mayjen are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find bottled water at your disposal.
              Citihub Hotel @Mayjen also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


              Dining and things to do

              Every morning you can wake up to a delicious free breakfast at Citihub Hotel @Mayjen. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
              Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
              Apart from amenities and services, Citihub Hotel @Mayjen goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, spa and sauna. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.


              Around the property

              Experience Surabaya like a true local. Never forget your time in Surabaya with a special gift or trinket from Tunjungan Plaza just 4.2 km away.


              Reasons to stay here

              Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 92% of the city's other accommodations.
              Past guests love the cleanliness here, ranking it higher than 86% of the city's accommodation.
              Guests who stayed here really appreciated the room comfort, scoring it higher than 92% of accommodations in the city.

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              Amenities and facilities
              Very good
              Facilities

              7.4

              Most talked about facilities

              Housekeeping

              5 mentions

              Breakfast

              4 mentions

              Food & Dining

              1 mention

              Languages spoken

              • Indonesian

              Internet access

              • Free Wi-Fi in all rooms!
              • Wi-Fi in public areas

              Things to do, ways to relax

              • Fitness center
              • Garden
              • Massage
              • Sauna
              • Spa
              • Swimming pool [indoor]
              • Swimming pool [outdoor]

              Cleanliness and safety

              • Daily disinfection in all rooms
              • Daily disinfection in common areas
              • Face coverings on staff
              • Hand sanitizer
              • Physical distancing of at least 1 meter

              Dining, drinking, and snacking

              • Bar
              • BBQ facilities
              • Breakfast [free]
              • Coffee shop
              • Restaurants
              • Room service

              Services and conveniences

              • Cash withdrawal
              • Concierge
              • Daily housekeeping
              • Dry cleaning
              • Elevator
              • Laundry service
              • Luggage storage
              • Safety deposit boxes
              • Smoke-free property
              • Smoking area

              Access

              • Check-in [24-hour]
              • Front desk [24-hour]
              • Pets allowed
              • Security [24-hour]

              Getting around

              • Car park [free of charge]
              • Car park [on-site]

              Available in all rooms

              • Air conditioning
              • Desk
              • Free bottled water
              • Hair dryer
              • Mirror
              • Non-smoking
              • Satellite/cable channels
              • Shower
              • Toiletries
              • Towels
              • Wi-Fi [free]
              • Wooden/parqueted flooring
              Location
              Jalan Mayjen Sungkono no.152, Surabaya Center, Surabaya, Indonesia, 60225
              Excellent
              Location

              8.5

              Airports

              • Juanda International Airport (SUB)
                13.0 km
              • Abdul Rachman Saleh Airport (MLG)
                72.0 km

              Public transportation

              • Wonokromo Railway Station
                3.3 km
              • Margorejo
                3.8 km

              Hospital or clinic

              • Puskesmas Dukuh Kupang
                710 m

              Shopping

              • Tunjungan Plaza
                4.3 km

              Convenience store

              • Indomaret
                2.2 km

              Cash withdrawal

              • ATM on-site
              What's nearby

              Popular landmarks

              • Surabaya Town Square
                2.1 km
              • Surabaya's Zoo
                3.0 km
              • Bungkul Park
                3.1 km
              • Tunjungan Plaza
                4.3 km
              • Monkasel (Submarine Monument)
                4.5 km
              • Masjid Nasional Al Akbar Surabaya
                5.3 km
              • Tugu Pahlawan
                5.6 km
              • Suramadu National Bridge
                6.6 km
              • Sampoerna Museum
                7.0 km
              • Pakuwon Food Festival
                10.1 km

              Nearby landmarks

              • Desperados Bar
                510 m
              • Embassy of China
                540 m
              • Golden City Mall
                560 m
              • Puskesmas Dukuh Kupang
                710 m
              • Poliklinik UWK
                740 m
              • Ciputra World Surabaya
                980 m
              • Ciputra World Mall
                1.0 km
              • Museum 45
                1.1 km
              • Golden City Mal
                1.2 km
              • Puskesmas Pembantu Gunungsari
                1.2 km
              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Property policies
              Children and extra beds

              Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

              All children are welcome.

              Children 0-12 year(s)
              Must use an extra bed
              If you need an extra bed, it will incur an additional charge.
              Guests 13 years and older are considered as adults
              Must use an extra bed which will incur an additional charge.
              Others
              • When booking more than 5 rooms, different policies and additional supplements may apply.
              Some helpful facts

              Check-in/Check-out

              • Check-in from14:00
              • Check-out until12:00

              Getting around

              • Airport transfer fee800000 IDR

              The property

              • Number of bars/lounges0
              • Number of floors0
              • Number of restaurants0
              • Number of rooms 40
              • Year property opened2015
              • Most recent renovation2015

              Reviews of Citihub Hotel @Mayjen from real guests

              Provided by verified guests of Agoda
              8.0
              /
              10
              Cleanliness8.4
              Facilities7.4
              Location8.5
              Room comfort and quality7.3
              Service7.8
              Value for money8.3
              High score for Surabaya
              Rating
              9+ Exceptional (15)
              8-9 Excellent (22)
              7-8 Very Good (21)
              6-7 Good (20)
              <6 Below Expectation (18)
              Time of the year
              Mar - May (23)
              Jun - Aug (22)
              Sep - Nov (29)
              Dec - Feb (22)
              All guests (177)
              All room types
              All languages

              Show reviews that mention 

              Showing 96 verified guest comments
              12345
              10.0
              Exceptional
              Antonius from Indonesia
              Business traveler
              Standard King
              Stayed 1 night in October 2019

              Nice and Clean”

              Clean and quiet room, great location, easy access and friendly staff.... definitely will be back for my next visit

              Reviewed October 17, 2019

              See room deals

              10.0
              Exceptional
              Vivi from Indonesia
              Couple
              Standard King
              Stayed 1 night in December 2019

              Nice”

              Big room, good staff, perfect location

              Reviewed December 23, 2019

              See room deals

              8.8
              Excellent
              Yanto from Indonesia
              Family with young children
              Standard King
              Stayed 1 night in May 2019

              Value for money”

              All is good, limited parking space, suitable for solo traveler bu not family. Room is small, as its typical city hotel. But all is good and clean.

              Reviewed June 01, 2019

              See room deals

              8.4
              Excellent
              stefhany from Indonesia
              Family with young children
              Standard King
              Stayed 2 nights in October 2019

              Good”

              It will be good if you provide more menu for breakfast.

              Reviewed October 28, 2019

              See room deals

              6.4
              Good
              Yandri from Indonesia
              Solo traveler
              Standard King
              Stayed 3 nights in December 2019

              So So”

              Hotel didn't manage the property well, hot A/C, Slow Wifi, Toilet's Flush doesn't work smelly towel, etc

              Reviewed December 23, 2019

              See room deals

              3.6
              Grego from Indonesia
              Business traveler
              Economy Room
              Stayed 1 night in February 2022

              Need Xtra Maintenance”

              Room Was Really Small. Dirty Floor. Dirty and Smelly Bathroom. Things that made me Can’t Sleep, You heard all vehicles passing by the street, second, everytime you moved your body the bed was so noisy.

              Reviewed April 10, 2022

              See room deals

              9.3
              Exceptional
              Arief from Malaysia
              Couple
              Standard King
              Stayed 2 nights in June 2015

              Worth it dan terbaik”

              Clean, cheap, convenient

              Serve by Ms. PUPUT and I was stay in hotel for 3 days, 2 nights. And here is my pros and cons : Pros: - Cheap hotel, 250k rupiah ++ are worth it - Clean, very clean - Discipline, hotel staff are often remind me about not to smoke in the room. And that's way they hold 200k rupiah for deposit - I get free breakfast for ramadhan month Cons : - Limited water heater - If you need toiletries (towel) or praying tools, you have to rent - Long time needed for check out time - Staff hotel are not fast response about parking lot Warm regards for Ms. PUPUT and others. Will pick this hotel again if I go back to Indonesia again. Thanks :)

              Reviewed June 26, 2015

              See room deals

              8.8
              Excellent
              Fika from Indonesia
              Family with young children
              Standard King
              Stayed 2 nights in December 2017

              Favorite budget hotel!”

              Everything was fine during our stay. Room was clean and quite big for a budget hotel, staffs were friendly. We got 40k rupiahs coupon for breakfast to be used in the restaurant, and the food was surprisingly tasty :)

              Reviewed December 13, 2017

              See room deals

              8.4
              Excellent
              Vincent from Indonesia
              Business traveler
              Standard King
              Stayed 3 nights in September 2017

              Excellent”

              the room quite ok. but the problem is near this hotel have mosque which is a very noisy for me. btw, its only for expensive room only. the cheap one no window and more small, but more comfortable for me

              Reviewed September 27, 2017

              See room deals

              7.7
              Very good
              LH from Indonesia
              Business traveler
              Nano Room
              Stayed 1 night in June 2015

              Nice & conford hotel but very small room”

              Cheap, convenience & clean

              Good hotel with reasonable price but to small room

              Reviewed June 05, 2015

              See room deals

              6.8
              Good
              jayanta from Australia
              Solo traveler
              Standard King
              Stayed 3 nights in December 2016

              Wake Up call from the Mosque”

              A nice budget hotel in an awful location because it is too close to a Mosque. The calls to prayer at dawn are a disturbance to travelers who are trying to get some sleep. Reception was apologetic but could not do much.Staff are pleasant and helpful, (specially the young lady at reception on 3 January).Dining area and the breakfast, are minimal.

              Reviewed January 22, 2017

              See room deals

              8.3
              Excellent
              dini from Indonesia
              Solo traveler
              Nano Room
              Stayed 1 night in March 2015

              good value hotel”

              Clean, Friendly and helpful staff, good location

              it was my 1st time, good location, clean room and bathroom, unfortunately small cafeteria downstairs is not open yet

              Reviewed March 11, 2015

              See room deals

              8.4
              Excellent
              Sony from Indonesia
              Business traveler
              Nano Room
              Stayed 1 night in August 2016

              Nice room”

              Size Room Small , but Overall its Good for couple n' single traveler. Clean n' staff helpfull..

              Reviewed January 02, 2017

              See room deals

              9.6
              Exceptional
              Anthony from Indonesia
              Business traveler
              Standard Twin
              Stayed 1 night in December 2018

              Exceptional”

              Nice food comfort room nice staff and easy check in

              Reviewed December 10, 2018

              See room deals

              8.4
              Excellent
              Melisa from Indonesia
              Business traveler
              Nano Room
              Stayed 1 night in April 2018

              Clean budget hotel”

              Room not too big, clean and staff are friendly. Location is perfect Breakfast good.

              Reviewed May 04, 2018

              See room deals

              Thank you very much for your review. We hope that we can always give you best services in your future visit.

              Responded September 12, 2018
              Citihub Hotel @Mayjen
              8.3
              Excellent
              Ashaly from Indonesia
              Solo traveler
              Nano Room
              Stayed 6 nights in November 2015

              Value for money with friendly and helpful staff”

              Value for money, clean, friendly and helpful staff

              I'm happy with the room, clean and neat. Good location

              Reviewed November 25, 2015

              See room deals

              8.0
              Excellent
              ina from Indonesia
              Family with young children
              Standard King
              Stayed 1 night in September 2015

              good location..”

              comfort room, good location and friendly staff

              comfort room, good location and friendly staff

              Reviewed September 05, 2015

              See room deals

              8.0
              Excellent
              Patrisia from Indonesia
              Business traveler
              Nano Room
              Stayed 1 night in August 2015

              Best choice for budget hotel”

              Clean, location, staff

              Everything is good, but the parking specially for car dont have wide space.

              Reviewed August 22, 2015

              See room deals

              6.4
              Good
              Maya from Indonesia
              Solo traveler
              Nano Room
              Stayed 1 night in March 2017

              business hotel”

              business hotel, not for family.

              Reviewed November 18, 2017

              See room deals

              8.8
              Excellent
              paulus from Indonesia
              Family with young children
              Standard King
              Stayed 1 night in December 2018

              ok good enough”

              nice and clean

              Reviewed December 26, 2018

              See room deals

              12345
              This is a popular property. Don't miss out!

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