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Empress Hotel
Empress Hotel
Empress Hotel
Empress Hotel
Empress Hotel
Empress Hotel
Empress Hotel

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7.6

Very good

455 reviews

455 reviews

Housekeeping6
Breakfast1
See map

7.6

Very good

Location rating score

Very good location - Inside city center
Exceptional for walking
Walkable places
VietS Corner Flea Market

110 m

Tao Dan Park

210 m

Catholic Church Huyen Sy

210 m

Bui Thi Xuan Street

210 m

GS25

220 m

Popular landmarks
War Remnants Museum

920 m

The Independence Palace

940 m

Ben Thanh Market

1.0 km

Central Post Office

1.4 km

Saigon Notre Dame Cathedral

1.4 km

Closest landmarks
International Maternity Hospital in Saigon

180 m

Benh Vien Mat Sai Gon

250 m

BV Quốc tế phụ sản

260 m

American Chamber of Commerce in Vietnam

370 m

Public Sport utilities

440 m

Empress Hotel

136 Bui Thi Xuan Street, District 1, District 1, Ho Chi Minh City, Vietnam, - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in District 1, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous War Remnants Museum. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

Inside city center

Front desk [24-hour]

Airport transport

600 meters to Golden Dragon Water Puppet Theater

Complimentary WIFi in all rooms

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks

Facilities

Front desk [24-hour]

Transport to airport

Complimentary WIFi in all rooms

Check-in/out [express]

Luggage storage

Restaurants

Laundry service

Room service

Your dates are popular among travelersUsers are booking a place in Ho Chi Minh City every 10 minutes on Agoda.com
Value for money7.9
Distance to city center0.5 Km
Location rating7.6
Nearest airportTan Son Nhat International Airport (SGN)
Distance to airport6.1 km

Rooms available at Empress Hotel

Very good
Room comfort & quality

7.9

Studio Suite
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Standard
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 double bed & 1 queen bed
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Club
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds or 1 queen be...
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Superior Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds or 1 queen be...
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Deluxe Room Double
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 queen bed
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Premium Double Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 double bed
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Junior Suite
...
  • Room size: 35 m²/377 ft²
  • 2 single beds or 1 queen be...
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Superior Room
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices
Studio Suite(1 Queen Bed)
...
  • Room size: 35 m²/377 ft²
Enter dates to see prices
Junior Queen Suite
...
  • Room size: 35 m²/377 ft²
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Empress Hotel?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Empress Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Empress Hotel?

Empress Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 30000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. If you're looking for an easy way to get around Ho Chi Minh City with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Empress Hotel?

Adults can enjoy breakfast offered with an additional charge of 200000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Empress Hotel?

Empress Hotel features an on-site restaurant for your dining convenience.

What is the smoking policy at Empress Hotel?

Empress Hotel does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Empress Hotel?

Restaurants including Cong Ty Tnhh Com Tam Tac, Mandala and Dem Trang Cafe are popular in Empress Hotel’s neighborhood which is known as District 1.

What popular shopping places are close to Empress Hotel?

Shopping options in Empress Hotel’s District 1 neighborhood include Ben Thanh Market, Benthanh Street Food Market and Vincom Center.

What are popular attractions near Empress Hotel?

Guests at Empress Hotel can easily visit Central Post Office, The Independence Palace and Saigon Notre Dame Cathedral located in the District 1 area.

What popular natural sightseeing spots are close to Empress Hotel?

Empress Hotel’s nearby natural sights include Can Gio Mangrove Biosphere Reserve and TransOcean located in the same District 1 area.

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Explore the neighborhood

What people love about Empress Hotel

  • 10

    Exceptional
    Staff 

    "Rooms are clean and staff are friendly and helpful."

    Andrew

    |

    May 29, 2022

  • 7.6

    Very good
    Staff 

    "The staff and location are excellent and rooms quite good overall."

    Neil

    |

    October 5, 2019

  • 7.6

    Very good
    Cleanliness

    "Clean and friendly."

    Jose

    |

    August 20, 2019

Property ranking|Compared to 4,306 Ho Chi Minh City properties
See all rankings
Room comfort score
7.9/10
Cheapest price score
Room size
25 sqm.
Value for money score
7.9/10
Better than
96
%
of Ho Chi Minh City properties
Better than
95
%
of Ho Chi Minh City properties
Bigger than
91
%
of Ho Chi Minh City properties
Better than
87
%
of Ho Chi Minh City properties
Overall rating:

7.6

Very good
455 reviews
Cleanliness
7.8
Facilities
7.0
Location
7.6
Read all reviews >
More about Empress Hotel

More about Empress Hotel

Empress Hotel

See the best of Ho Chi Minh City with a stay at Empress Hotel, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The range of services provided by Empress Hotel ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Ho Chi Minh City.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms at Empress Hotel are fitted with all the amenities travelers need. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Empress Hotel include a separate living room, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.


Around the property

Visit the sights and local attractions of Ho Chi Minh City during your stay at the hotel. One of the city's most iconic and famous buildings is Central Post Office, located 1.3 km away. Whatever you may be looking to buy on your trip to Ho Chi Minh City, chances are you'll find it at Ben Thanh Market located 1.0 km away.


Reasons to stay here

Rooms here are cheaper than 94% of accommodations in the city.
This hotel's food and dining score higher than 95% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 96% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

7

Most talked about facilities

Breakfast

32 mentions

Housekeeping

26 mentions

Internet

10 mentions

Taxi

6 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Vietnamese

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Kitchen
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Daily cleaning
  • Elevator
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Taxi service
  • Transport to airport

Available in all rooms

  • A/C
  • Blackout curtains
  • Closet
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Hair dryer
  • Lock box in room
  • Mini bar
  • Phone
  • Phone in bathroom
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Toiletries
  • Towels
  • Wake up call
  • Wi-Fi
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • Asian
Restaurants on site

Empress Restaurant

  • Cuisine: Asian, European, Vietnamese
Location
136 Bui Thi Xuan Street, District 1, District 1, Ho Chi Minh City, Vietnam,
Very good
Location

7.6

Airports

  • Tan Son Nhat International Airport (SGN)
    6.1 km 25 min drive
  • Can Tho International Airport (VCA)
    131.6 km

Public transportation

  • Saigon Railway Station
    1.8 km 10 min drive
  • Ben Xe Mien Dong Bus Station
    5.3 km 23 min drive

Hospital or clinic

  • International Maternity Hospital in Saigon
    180 m 2 min walk

Shopping

  • Ben Thanh Market
    1.0 km 14 min walk

Convenience store

  • Mini Stop
    120 m 5 min drive

Cash withdrawal

  • ATM
    710 m 12 min walk
What's nearby

Popular landmarks

  • War Remnants Museum
    920 m
  • The Independence Palace
    940 m
  • Ben Thanh Market
    1.0 km
  • Central Post Office
    1.4 km
  • Saigon Notre Dame Cathedral
    1.4 km
  • A O Show - Lune Production
    1.6 km
  • Saigon Opera House (Ho Chi Minh Municipal Theater)
    1.6 km
  • Bitexco Financial Tower
    1.7 km
  • Ho Chi Minh Squares
    1.9 km
  • Cu Chi Tunnels
    36.7 km

Nearby landmarks

  • VietS Corner Flea Market
    110 m
  • International Maternity Hospital in Saigon
    180 m
  • Tao Dan Park
    210 m
  • Catholic Church Huyen Sy
    210 m
  • Bui Thi Xuan Street
    210 m
  • GS25
    220 m
  • Benh Vien Mat Sai Gon
    250 m
  • BV Quốc tế phụ sản
    260 m
  • Nha Tho Huyen Sy
    350 m
  • Magonn Saigon
    350 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Under Vietnamese law, a male guest who is not a Vietnamese citizen cannot share a room with a female Vietnamese citizen without proof of marriage to each other. In the case where proof of marriage is not presented, a second room must be booked.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee30000 VND
  • Distance from city center0.5 Km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)200000 VND

The property

  • Non-smoking rooms/floorsYES
  • Number of bars/lounges1
  • Number of floors9
  • Number of restaurants1
  • Number of rooms 60
  • Room voltage220
  • Year property opened1996
  • Most recent renovation2014

Parking

  • Daily parking fee10 USD

Reviews of Empress Hotel from real guests

Provided by verified guests of Agoda
7.6
/
10
Cleanliness7.8
Facilities7.0
Location7.6
Room comfort and quality7.9
Service7.8
Value for money7.9
High score for Ho Chi Minh City
Rating
9+ Exceptional (56)
8-9 Excellent (84)
7-8 Very Good (121)
6-7 Good (69)
<6 Below Expectation (65)
Time of the year
Mar - May (110)
Jun - Aug (103)
Sep - Nov (91)
Dec - Feb (91)
All guests (440)
All room types
All languages

Show reviews that mention 

Showing 395 verified guest comments
12345
8.7
Excellent
Michael from United States
Couple
Stayed 2 nights in May 2009

Our stay at the Empress Hotel in Ho Chi Minh City ”

The staff at Empress Hotel were very professional and helpful. The city tour that was recomended by the front desk was very good.All in all our stay was great
Location was not that good. Had to taxi everywhere

Our stay at the Empress Hotel in Ho Chi Minh City was very nice.The complimentary breakfast was delicious and most enjoyable.The hotel was very clean and the staff very professional and helpful at all times. As I do not speak Vietnamese it was very helpful that most of the staff spoke English. I would recomend The Empress in the future

Reviewed May 13, 2009

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8.7
Excellent
Kenneth from United States
Couple
Stayed 6 nights in March 2009

Good Value for the Money”

clean, good location
Small rooms

We relocated to the Empress from the Chancery due to price. We liked the Empress better even though the rooms were small they had everything you needed and were clean and well airconditioned which was a big deal at 35 degrees celcius. The restaurant next door had an adequate breakfast and was air conditioned as well, another plus. Empress is located in District 1 which is where we wanted to be. They also offered very reasonable tours of the city and to Mekong Delta. We took both at only $12 USD for a full day tour including lunch. Very friendly staff and always someone at the desk who spoke english.

Reviewed April 14, 2009

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8.3
Excellent
Lay from Singapore
Group
Stayed 2 nights in July 2011

Good customer service ”

Efficient staffs

I'm delighted that I have chosen this hotel- Empress hotel as this is my first trip to Ho Chin Minh. My friend and I were kinda of lost as the district 1 covered a large area. Luckily for us, the counter staff provided us with a map and even indicated the places that we wanted to go for us. This action made it much easier for our journey. They even recommended the taxis such as Vinasun and even told us the rate of the taxi from our hotel to our destinations. We really appreciated their help and will surely visit their hotel again every time we visit Ho Chin Minh.

Reviewed July 09, 2011

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8.7
Excellent
Voltaire from Philippines
Couple
Stayed 2 nights in February 2012

Rustic Hotel & Great Service by Hotel Staff”

Good Location, Hotel Staff Friendly, Rustic Feel

conveniently located at hcmc's district 1 ben tanh market walking distance to the major places of interest in the city--reunification palace, war remnants museum, ben tanh market/night market. hotel staff at the reception are very friendly, accommodating and can speak english. they allowed us early check-in (at 11 am) and late check out (by 1pm)in without extra charge. empress hotel has this quaint and rustic feel making it different from the usual boutique hotels. the room stays fresh even after we eat food inside. although the a/c malfunctioned (not cooling) when we brought it up immediately they fixed it and they apologized. breakfast is adequate. we recommend this hotel & definitely we will stay again in this hotel if we go back to vietnam.

Reviewed March 03, 2012

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8.7
Excellent
Tommy from Sweden
Couple
Stayed 3 nights in December 2008

Review from Empress Hotel in Ho Chi Minh City”

In the middle of the city,nice staff, clean, valuable.
a bit noisy (from traffic).

A nice clean Hotel in the middle of Ho Chi Minh City (Saigon) Very Valuable, With a nice and helping staff. The breakfast was both Vietnamese and continental type (buffet). The intense traffic outside the Hotel could be a problem. Be sure to book a room situated away from the street. Cleaning was of satisfaction. In the future it would be great with Internet connection as well.

Reviewed December 23, 2008

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9.3
Exceptional
Andrew from Australia
Couple
Stayed 3 nights in July 2012

Perfect bolthole - luxury on a budget”

Location, friendly and obliging staff, large rooms, wifi, comfortable beds

On our first trip to Vietnam, we stayed at the Empress on the recommendation of a friend, and are so glad that we did! It is located in the perfect district to walk to all the main sights of Saigon (who wants to take a taxi in Saigon traffic?), with two small supermarkets and a laundry service within 200m, and amazingly good street food on the footpath right next to the hotel at night. As for the rooms, they are really large and comfortably furnished - spend the extra $2 and get the "top shelf" suite, it is larger again, with a second bathroom. Beds are very comfortable for a 6'4" bloke with back problems. The hotel has a lift and the street noise was minimal (great double glazing we think). The staff were really helpful with organising onward bookings and airport transfers. Breakfast, included in the price, consists of a simple range of choices and is delicious. This hotel is an excellent base to check out Saigon and you could comfortably stay for a week or more and not feel cramped.

Reviewed August 12, 2012

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8.0
Excellent
Irine from Philippines
Couple
Stayed 2 nights in October 2008

empress hotel that impress us”

easy access to ben tanh market, food is excellent
noise from vehicles outside the hotel is irritating

All in all, I can say that Empress Hotel in Ho Chi Minh City Vietnam is a good place if you want affordable hotel. The receptionists are ok, They are so hospitable and very attentive to all our needs. Keep it up guys! 2 thumbs up to all of you.

Reviewed April 10, 2009

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8.0
Excellent
Thy from Australia
Couple
Stayed 1 night in January 2009

Neat boutique hotel”

good location and clean place!
breakfast buffet improve.

This hotel is quite small however, it had a warm feel to it and it was very neat and clean. We actually stayed in two different rooms the first one was bigger than the 2nd one for the same price which a little disappointing. However it is in a great location right near all facilities and the liveliness of ho chi minh city. It is only a 2min taxi ride from cho ben thanh. The service was good very good.

Reviewed February 02, 2009

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7.7
Very good
Dmitry from Russia
Solo traveler
Stayed 2 nights in March 2009

economy hotel”

nice and clean rooms, helpful staff
not the best location

A nice clean Hotel in the middle of Ho Chi Minh City The hotel is located in District 1, which is the center of the city. I was able to visit many places of interest to tourists just by walking. The hotel has a very good small restaurant on the first floor

Reviewed March 14, 2009

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9.7
Exceptional
HERINDER from Malaysia
Group
Standard
Stayed 3 nights in May 2013

I had a lovely and mesmerising stay in this hotel.”

The hotel was very clean, and the staff in the hotel were very friendly. We also had lovely breakfast and the staff there were very nice.

We had a good stay in this hotel. The staff were very helpful and also they were very friendly. We had a lovely breakfast at the restaurant. The staff were fast when we order our food. When we check in and check out, the staff very helpful. I will recommend my friends and relatives to chose this hotel. If I'm going for another visit here, I will definately chose Empress Hotel.

Reviewed May 24, 2013

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10.0
Exceptional
Nigel from United Kingdom
Solo traveler
Stayed 5 nights in January 2009

Impressed at an Empress”

Friendly and courteous staff. Good location in district one. Comfortable rooms.

I really enjoyed my stay here at "The Empress". I recommend anyone to stay here. The staff are courteous and helpful, the rooms comfortable and nicely furnished. Good comfortable size bed and TV with good selection of international channels. The shower room is large with good selection of complimentary toiletries. The hotel can also arrange wi-fire connection in the bedroom too which was a great plus. Breakfast is good with a selection of European or Vietnamese dishes. I had dinner here too on a couple of nights and the food was excellent.

Reviewed February 01, 2009

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9.3
Exceptional
HOANG from Vietnam
Couple
Club
Stayed 1 night in May 2014

Pleasant, comfortable and safe”

Nice decoration, friendly staff and good price

Perfect. I always choose Empress Hotel when I go to Hochiminh for business. Also, I always recommend to my friends Empress Hotel when they travel to Hochiminh. And for sure, I will only choose Empress Hotel for my next trip

Reviewed May 07, 2014

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8.0
Excellent
Owen from United Kingdom
Couple
Standard
Stayed 1 night in June 2013

hold onto your bags”

clean new and good staff

the hotel was great its just a shame i can't say the same for ho chi minh city. both ourselves and another couple had belongings stolen by a bag thief on a moto . please be careful and do not carry a bag unless you are prepared to have it taken

Reviewed June 26, 2013

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9.7
Exceptional
T from United Kingdom
Group
Standard
Stayed 6 nights in July 2013

Excellent all round for the very reasonable cost.”

friendly attentive staff, excellent rooms, central location

I highly reccomend this hotel. We were lucky to have got our rooms at a low cost comparable to those of low budget hotels, except Empress hotel is of a much higher standard. Lovely staff who are attentive and respectful without being too-in-your-face.

Reviewed July 17, 2013

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8.3
Excellent
A from Singapore
Group
Stayed 3 nights in September 2010

3 Nights at the Empress Hotel”

Hotel staff immaculate !! Lobby receptionist could speak English anytime of the day. Believe me when you can't speak Viet, that was like God had descended. Breakfast was great !!

Fantastic location. Huge Walmart-like supermarket just down the road, fantastic BBQ chicken wings just beside our hotel. Try the chilli padi there to accompany your noodles! Its really spicy. The tours were reasonably priced and apparently different places charged differently, so watch out. But Empress was well priced and for what we got I'd say reasonable. Walls in the building abit thin, sometimes at night we could hear people walking in and out of their rooms at 3-4am. 24 hr concierge. All in all for the price, I'll go back again if I'm on my shoestring budget. Oh, importantly, toilets clean, no bed-bugs. Cleanliness of the room was 5/5.

Reviewed September 23, 2010

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9.0
Exceptional
Robin from United States
Couple
Stayed 6 nights in September 2008

Impressed with the Empress”

The staff is excellent -- very friendly. Befriend the bellmen. They speak the best English of the staff and can get you anything you need from a sim card to a recommendation for a restaurant or dance club. The bellmen are all great at the Empress, tip them generously because they don’t make much!
There was little we disliked. This is an inexpensive hotel, so the occasional cockroach in the shower is to be expected. If that turns you off completely then maybe Vietnam isn't the place for you, as you won't get an antiseptic tourist experience here.

My wife and I loved the Empress. It's actually within easy walking distance of the market and the staff is professional and courteous. You can bargain a bit regarding internet access -I paid $4 a day for five days of internet, which was fine by me. The restaurant serves pretty good breakfasts and their crab soup is fantastic. There's a great Supermarket at the end of the street stocked with everything you could need and a kind of makeshift convenience store about fifty feet from the hotel where you can get a late night snack (try the sweet rice cakes).

Reviewed September 30, 2008

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8.0
Excellent
Ng from Singapore
Solo traveler
Stayed 3 nights in March 2010

Solo Travel to HCMC”

Excellent front desk service. Warm, friendly yet not obtrusive.
Food variety from hotel restaurant is limited. Tried the fried sea bass fillet with rice and was disappointed that the sea bass was a little uncooked in the middle.

If you are looking for a hotel which is simple yet hospital, Empress Hotel is the one I recommend. The hotel is tucked away from the hussle and bustle of the main street so you are assured of a good night rest without hearing the annoying horns from drivers. Travel around this district is not more than USD 2. So it pays to just hop on the taxi to get to your destination.

Reviewed March 30, 2010

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10.0
Exceptional
stephen from United States
Solo traveler
Stayed 1 night in November 2009

exceptional digs”

very pleasant athmosphere and staff, everyone helpful throughout. Romm was small, clean with all necessary ammenities and suited my needs perfectly.
The food was so good I ate too much.

The Empress is an exceptional hotel with kind, knowledgeable and respectful staff who go to lenghts to be helpful but all this happens naturally indicating good management and training. The athmosphere is tranquil. I was pleasantly surprised at the rate and equally surprised at the excellent service and ammenities. Thank you.

Reviewed December 04, 2009

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7.7
Very good
Peter from United States
Couple
Stayed 1 night in November 2009

Good value, friendly service”

Good value, friendly service, good breakfast
Location, too many smoking rooms

We stayed one night at the Empress hotel and our stay was good, but not great. We checked in and were upgraded to a suite on the top floor. This was a nice upgrade except it was on a smoking floor and the people next door were smoking up a chimney and it was seeping into our room. The accommodations were fine, bed comfortable, and they provided a safe, but other than that the room was merely average. We enjoyed the breakfast in the morning, which included eggs and bacon. Overall this was a good value for the money, but we found the location a bit far from the city center.

Reviewed December 03, 2009

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8.0
Excellent
rajan from Australia
Solo traveler
Standard
Stayed 1 night in April 2013

great place to stayq”

clean, good staff, good room

it was a great stay i just had to stay here for one night as i had a stopover in ho chi minh on my way back to singapore, the hotel was clean and tide and the staff was very polite and helpful, would definately recommend it

Reviewed October 21, 2013

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