Emeraude Classic Cruises
Emeraude Classic Cruises
Emeraude Classic Cruises
Emeraude Classic Cruises
Emeraude Classic Cruises
Emeraude Classic Cruises
Emeraude Classic Cruises

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8.5

Excellent

93 reviews

93 reviews

See map

8.9

Excellent

Location rating score

Excellent location - 990 meters to the beach
Parking
Available
Popular landmarks
Dong Thien Cung 3.7 km
Dau Go Gotto 4.2 km
Hon Ga Choi Island 5.7 km
Bai Chay Bridge 9.6 km
Soi Sim Island 12.4 km
Sung Sot Cave 14.2 km
Cua Van Fishing Village 19.1 km
Luon Caves 20.9 km
Nearby landmarks
Tuan Chau Harbour 780 m
Tuan Chau Beach 990 m
Bikini Island Beach 1.2 km
Tuan Chau International Tourist Island 1.2 km
Paradise Bay Beach 1.9 km
Lao Cau Islet 2.6 km
Mui Bo Re So Islet 3.5 km
Dong Thien Cung 3.7 km
Heavenly Palace Cave 3.8 km
Dau Go Gotto 4.2 km
Boat/cruise

Emeraude Classic Cruises

Tuan Chau Island, Ha Long, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Tuan Chau Island part of Ha Long, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

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Highlights

Front desk [24-hour]

Airport transport

990 meters to the beach

Currency conversion service

Complimentary WIFi in all rooms

Facilities

Transport to airport

Bicycle rental

Valet parking

Shuttle service

Spa

Sauna

Complimentary WIFi in all rooms

Front desk [24-hour]

Value for money7.8
Location rating8.9
Nearest airportCat Bi International Airport (HPH)
Distance to airport29.0 km

Rooms available at Emeraude Classic Cruises

Excellent
Room comfort & quality

8.4

Suite - 2 Nights 3 Days
...
  • Room size: 25 m²/269 ft²
  • Ocean view
  • 1 queen bed
Enter dates to see prices
Suite - 2 Days 1 Night
...
  • Room size: 25 m²/269 ft²
  • Ocean view
  • 1 queen bed
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Junior Suite Single
...
  • Ocean view
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Deluxe Double or Twin Room - 1 Night 2 Days
...
  • Room size: 16 m²/172 ft²
  • Sea view
  • 2 single beds or 1 queen be...
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Superior Double or Twin Room - 1 Night 2 Days
...
  • Room size: 14 m²/151 ft²
  • Ocean view
  • 2 single beds or 1 queen be...
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Deluxe Double or Twin Room - 2 Nights On Boat 3 Days
...
  • Room size: 16 m²/172 ft²
  • Sea view
  • 2 single beds or 1 queen be...
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Superior Cabin with Full Board - 2 Nights 3 Days
...
  • Room size: 14 m²/151 ft²
  • Ocean view
  • 2 single beds or 1 queen be...
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Superior Double or Twin Room - Full Board Included
...
  • Room size: 14 m²/151 ft²
  • Ocean view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Cabin Deluxe
...
  • Room size: 16 m²/172 ft²
  • Ocean view
  • 1 queen bed or 2 single bed...
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Deluxe Double or Twin Room
...
  • Room size: 16 m²/172 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Emeraude Classic Cruises?

Check-in is from 12:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The cruise offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Emeraude Classic Cruises?

Emeraude Classic Cruises is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 910000 VND. Just use the "Let us know what you need" section of the booking page to let the cruise know you want a ride, and they will contact you via the Agoda messaging service. A stay at Emeraude Classic Cruises also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the cruise. For those who wish to drive their own cars, Emeraude Classic Cruises has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Ha Long with private transportation, the cruise can arrange both taxis or car rental.

Is breakfast offered at Emeraude Classic Cruises?

Start your mornings right, with the continental and buffet breakfast options offered at Emeraude Classic Cruises.

What are my dining options at Emeraude Classic Cruises?

Emeraude Classic Cruises features an on-site restaurant for your dining convenience.

What is the smoking policy at Emeraude Classic Cruises?

Emeraude Classic Cruises does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Emeraude Classic Cruises?

Emeraude Classic Cruises is located in Tuan Chau Island, famous for good restaurants such as 1958 Restaurant and Sandy Bay Beach Bar & Restaurant.

What are popular attractions near Emeraude Classic Cruises?

Emeraude Classic Cruises is located in Tuan Chau Island area, which is famous for attractions such as Halong Pearl Museum.

What popular beaches are close to Emeraude Classic Cruises?

Emeraude Classic Cruises is located in the Tuan Chau Island area, which includes Bikini Island Beach, Tuan Chau Beach and Paradise Bay Beach.

What popular natural sightseeing spots are close to Emeraude Classic Cruises?

Emeraude Classic Cruises is located in the Tuan Chau Island area, which is famous for natural sightseeing destinations such as Heavenly Palace Cave.

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Explore the neighborhood

What people love about Emeraude Classic Cruises

  • 9.2

    Exceptional
    Staff 

    "Food was excellent, staff very helpful."

    Viktor

    |

    December 31, 2019

  • 9.6

    Exceptional

    "I will definitely come back."

    Yelena

    |

    January 21, 2019

  • 9.2

    Exceptional

    "Appreciated that they kept us a distance from tour groups in the restaurant so that we had a quieter table."

    Edward

    |

    November 1, 2018

Property ranking|Compared to 759 Ha Long properties
See all rankings
Room comfort score
8.4/10
Location score
8.9/10
Service score
9/10
Cleanliness score
8.6/10
Better than
96
%
of Ha Long properties
Better than
92
%
of Ha Long properties
Better than
92
%
of Ha Long properties
Better than
90
%
of Ha Long properties
Overall rating:

8.5

Excellent
93 reviews
Cleanliness
8.6
Facilities
8.0
Location
8.9
Read all reviews >
More about Emeraude Classic Cruises

More about Emeraude Classic Cruises

Emeraude Classic Cruises

Find yourself in a truly relaxing place and fulfill yourself with all that Ha Long has, with a refreshing stay at Emeraude Classic Cruises.
At Emeraude Classic Cruises, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the cruise keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Ha Long is made even more convenient with the taxi, car hire and shuttle services available at the cruise.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the cruise's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Emeraude Classic Cruises. For health reasons, smoking is not permitted anywhere inside the cruise. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Emeraude Classic Cruises are designed and decorated to make guests feel right at home. Enjoy your stay even more at the cruise, knowing that some selected rooms include blackout curtains and air conditioning. Some rooms at Emeraude Classic Cruises are available with design features like a balcony or terrace. Don't worry about being thirsty as a coffee or tea maker and bottled water are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the cruise you'll find a hair dryer, toiletries and bathrobes available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Emeraude Classic Cruises. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the cruise assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub.
Are you a great cook? Make your own meals in-house at the cruise's BBQ facilities.
Cruise's host of recreational offerings ensures you have plenty to do during your stay. A beach that's accessible right from the cruise puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, solarium, spa and sauna. Beat the hot weather with cooling water activities like fishing, non-motorized water sports and diving.
Fun in the water is easy with aquatic activities available, like boats. Challenge your travel group members or other guests to competitive fun, with the cruise's hiking trails. Family time on relaxed evenings is easy with the cruise's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Don't spend all your time inside while in Ha Long! Don't forget to stop by the most iconic landmark in the area, the famous Dau Go Gotto just 4.1 km away. An island is the ultimate getaway, and you can find yourself on one at Hon Ga Choi Island which is just 5.7 km away.


Reasons to stay here

Compared to the city's accommodation options, this cruise scored higher than 95% of them for food and dining.
Guests who stayed at this cruise have scored it higher than 91% of accommodations in the city.
According to guests who stayed here, this cruise's room comfort is rated higher than 95% of other accommodations in Ha Long.

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Amenities and facilities
Excellent
Facilities

8

Most talked about facilities

Food & Dining

16 mentions

Internet

1 mention

Housekeeping

1 mention

Languages spoken

  • English
  • French
  • German
  • Vietnamese

Internet access

  • Complimentary WIFi in all rooms
  • Wi-Fi in public areas

Things to do, ways to relax

  • Boating
  • Diving
  • Fishing
  • Hiking
  • Massage
  • Nightclub
  • Sauna
  • Solarium
  • Spa
  • Ticket services
  • Tours
  • Water sports (non-motorized)

Cleanliness and safety

  • Breakfast in room
  • Physical distancing of at least 1 meter

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Playground

Access

  • Front desk [24-hour]
  • Pets allowed

Getting around

  • Car park [on-site]
  • Parking [paid]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Blackout curtains
  • Complimentary drinking water
  • Fan
  • Shower
  • Toiletries
  • Wake up call
Food and dining
Breakfast options
  • Asian
  • Continental
  • Buffet
Location
No 18, Dock 2, Tuan Chau port, Tuan Chau, Halong, Quang Ninh, Vietnam, Tuan Chau Island, Ha Long, Vietnam, 8433
Excellent
Location

8.9

Airports

  • Cat Bi International Airport (HPH)
    29.0 km

Public transportation

  • Halong Train Station
    6.5 km

Hospital or clinic

  • Bệnh viện Quốc tế Hạ Long
    5.4 km

Shopping

  • Bai Chay Commercial Center
    8.4 km
What's nearby

Popular landmarks

  • Dong Thien Cung
    3.7 km
  • Dau Go Gotto
    4.2 km
  • Hon Ga Choi Island
    5.7 km
  • Bai Chay Bridge
    9.6 km
  • Soi Sim Island
    12.4 km
  • Sung Sot Cave
    14.2 km
  • Cua Van Fishing Village
    19.1 km
  • Luon Caves
    20.9 km

Nearby landmarks

  • Tuan Chau Harbour
    780 m
  • Tuan Chau Beach
    990 m
  • Bikini Island Beach
    1.2 km
  • Tuan Chau International Tourist Island
    1.2 km
  • Paradise Bay Beach
    1.9 km
  • Lao Cau Islet
    2.6 km
  • Mui Bo Re So Islet
    3.5 km
  • Dong Thien Cung
    3.7 km
  • Heavenly Palace Cave
    3.8 km
  • Dau Go Gotto
    4.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A 72-hour advance registration with the cruise is required with full name, date of birth, nationality, passport number, visa expiry date for all passengers. A valid passport is required upon check-in on board. Children whose traveling documents are attached to parent's passport must be traveling with the parent. No refunds are offered if local police and port authority refuse passengers passages when passengers fail to present valid passports for inspection.
  • Any type of extra bed or child's cot/crib is by request and needs to be confirmed by management.
  • There will be additional charges for massage service and set menu applied for cruise with 14 persons and below.

    Package includes welcome drink, all meals on board the cruise, onshore excursion, guided tour to Sung Sot cave, Tai Chi and Spring Roll cooking lessons, onboard insurance, etc.

    Package excludes transportation, beverages, kayak, massage services, individual expenses and others non-clearly mentioned services.
  • Children under 5 years old stay for free if using existing bed.
  • Children 5-11 years old will be charged USD 85 per child per night when using existing bed.
  • Children 12 years and over are considered as adults.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from12:00
  • Check-in until12:30
  • Check-out from09:30
  • Check-out until11:00

Getting around

  • Airport transfer fee910000 VND
  • Travel time to airport (minutes)240

The property

  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 37
  • Room voltage220
  • Year property opened2003
  • Most recent renovation2016
Property announcements

Each room maximum can only allow two adults plus one child under 12 years old to stay.

Reviews of Emeraude Classic Cruises from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.6
Facilities8.0
Location8.9
Room comfort and quality8.4
Service9.0
Value for money7.8
High score for Ha Long
Rating
9+ Exceptional (27)
8-9 Excellent (23)
7-8 Very Good (14)
6-7 Good (7)
<6 Below Expectation (5)
Time of the year
Mar - May (31)
Jun - Aug (9)
Sep - Nov (14)
Dec - Feb (22)
All guests (93)
All room types
All languages

Show reviews that mention 

Showing 76 verified guest comments
1234
10.0
Exceptional
lindsay from United States
Couple
Superior Double or Twin Room - 1 Night 2 Days
Stayed 1 night in February 2013

Amazing Cruise - Note, Transportation not Included”

Great ship, comfortable rooms, wonderful tour

In researching cruises in Halong Bay, there are so many options. Hundreds of yachts and junks, so many confusing reviews, fake sites, an overload of travel agents selling cruises... So, we took a leap of faith, and based on positive Agoda , we booked an Emeraude Cruise. We are incredibly pleased we did. The first thing I must mention is that transportation is not included in the Agoda rate. That through us for a loop, and we were quite surprised when we received a note about a $40 share-van round trip. We explained our confusion to the manager, and they ended up giving us a 50% discount on the transportation. That is not clearly stated on their Agoda page, so make sure you keep that in mind as an added expense. As for the cruise itself, we were very impressed. We had heard many reviews from people who had been on cruises where the photos did not look anything like the boat, but in our case, our expectations were actually exceeded. The boat is beautifully appointed with a touch of french style and ambiance. We would go as far as saying we felt a bit elegant even being aboard. The food was very good. There was not enough people aboard to suit a buffet, so we had a menu of a 4-course set meal. The staff was amazing, and very accommodating throughout the trip. The itinerary consisted of a cruise through the bay and through the floating villages, an excursion into The Surprise Cave, a beach/mountain excursion, a springroll cooking class, squid fishin (which we unfortunately missed) and a very early lesson of Tai Chi. We were some of the youngest people aboard, so do note - this is by no means a party cruise. It was, however, incredibly relaxing, and we ended up making friends with the other cruise-goers. We loved every second aboard, and actually wished we had done a 3-day/2-night cruise, as it went so very fast. To anyone looking for a nice an relaxing cruise in Halong Bay, look no further. Enjoy

Reviewed February 28, 2013

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9.2
Exceptional
MICHAEL from Australia
Family with teens
Deluxe Double or Twin Room - 1 Night 2 Days
Stayed 2 nights in January 2017

An Unforgettable Experience”

This was a 'once in a lifetime' experience on Halong Bay... that nearly didn't happen. We'd originally booked a 2 nights and 3 days trip with Sun Legend Cruises through Agoda. While trying to arrange transport with the company from Hanoi, they started acting strangely and not answering our calls. Finally someone admitted that the 'boat was broken' and told us they were cancelling our booking. In panic, we called Agoda and they were BRILLIANT. They upgraded us to the Emeraude Classic Cruise at no extra cost and we ended up having the most amazing trip. Definitely the highlight of our trip to Vietnam. Thanks Agoda.

Reviewed January 17, 2017

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9.7
Exceptional
Adam from United States
Solo traveler
Superior Double or Twin Room - 1 Night 2 Days
Stayed 1 night in July 2013

A wonderful experience in Ha Long Bay”

Beautiful boat. Very good food. Incredible scenery.

Amazing 1 night/2 day cruise in Halong Bay. My cabin was much larger than I had anticipated. The food was very good. the staff was very warm and attentive. Lots of activities planned for everyone on the ship. An amazing evening in Ha Long Bay - worth taking a luxury boat when going to Halong Bay, and you can't get much nicer than the Emeraude.

Reviewed July 10, 2013

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9.3
Exceptional
Rick from Singapore
Couple
Stayed 2 nights in December 2013

Amazing”

Friendly staff, cosy place and amazing sightseeing

Can't get any better than being in an classic cruise crusing along Halong bay with great food and great scenery. Staff are very friendly and helpful and will look forward to cruise with emeraude in near future.

Reviewed December 26, 2013

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8.3
Excellent
EUIKYONG from South Korea
Group
Suite - 2 Days 1 Night
Stayed 1 night in March 2012

Not bad food but expensive bar bill”

Acticities such as Taichi, cooking presentation, fishing, movie

got the emeraude suite room and a round trip transfer from hanoi to halong bay was provided using a private car. the driver showed up on time at the lobby of our hotel in hanoi, and the car was big enough, very comfortable and new. it was a long drive to get to halong bay but we were not bored because we could enjoy the scenery of farms, mountains and rivers on the way. we stopped by a resting area in the mid way, a sort of souvenier shop. i advise not to buy anything there because i found the price was at least three times higher than in the market in hcmc. the emeraude boat was a bit old but maintained well. the bed was nice and comfortable although the toilet had a water leaking sound. the room was a bit smaller than i thought and i thought we would have a private balcony so that we can access to the deck privately. however, we found the deck in front of our room was open and other people could access to the area all the time. in the morning, it was a bit noisy because other guests came up to see the sunrise and the deck in front of the suite room was one of the best spots to be around. the food was tasty and above my expectation. maybe my expectation about the food onboard was too low. the buffet was well displayed with mixture of asian and western good in the lunch and dinner. the breakfast was a little bit disappointing as there were not many kinds. but the taste was pretty good. we had to buy our drink including water and the bill was charged to our room. the bar bill was very expensive. there are some snack or coffee time, and don't miss this time because this is the time when coffee and snacks are served for free. if you are late about 10 minutes, then the coffee is charged to the room. overall, it was ok but i would like to try other boat if i have another chance to go there.

Reviewed April 10, 2012

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8.7
Excellent
Lee from Malaysia
Family with teens
Superior Double or Twin Room - 1 Night 2 Days
Stayed 1 night in January 2013

Never a dull moment on the Emeraude Classic Cruise”

The buffet meals are fantastic. Best pancakes I've ever tasted.

i have no regrets when i made a decision to switch to emeraude cruise from the one where my friends went earlier. i'm very impressed with the quality of hospitality shown by the staff. there's never a dull moment since stepping onto the boat. the activities arranged for us were all very well organised. each activity been carried out one after another with a short breather in between. we're here to relax and enjoy ourselves, and that's the way it should be done. this is one cruise that's not boring at all. i can see we are the only boat doing the tai chi exercise in the early morning hours. and yes we're the only boat with a film show on board. i've suggested to the captain to acquire a better quality vcd of the film. maybe use a dvd or better still a blu ray disc instead.

Reviewed January 18, 2013

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10.0
Exceptional
Leah from Philippines
Couple
Deluxe Double or Twin Room - 1 Night 2 Days
Stayed 1 night in September 2016

Elegant and Lovely Experience”

The Emeraude is a very charming boat. Had such great character. Classy and Elegant. The calm overnight cruise complemented very well the beauty of God's creation of the rock formations in Halong Bay. A perfect get away for a week-end with its very good itinerary. The personnel were very welcoming but not overbearing. They gave us space to enjoy and relax in tranquility. Over all a very lovely experience!

Reviewed October 14, 2016

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9.2
Exceptional
Edward from New Zealand
Couple
Superior Cabin with Full Board - 2 Nights 3 Days
Stayed 2 nights in October 2018

Lovely 3-day 2-night cruise with helpful and friendly crew”

A lovely cruise with helpful and friendly crew who provided great service. Appreciated that they kept us a distance from tour groups in the restaurant so that we had a quieter table. The buffet meals were quite nice, a variety and plentiful. Drinks were comparable prices with dining in city restaurants, but the happy-hour prices were great. This is not a party boat, which was great for us. Movie screened was Indochina (French with English sub-titles). At our request they screened a different movie - Kong Skull Island - on the second night. The day-boat that we were transferred to on day 2 also provided great helpful and friendly services. It was an enjoyable cruise with memories to cherish.

Reviewed November 01, 2018

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9.3
Exceptional
Soran from South Korea
Family with teens
Deluxe Double or Twin Room - 1 Night 2 Days
Stayed 1 night in March 2012

very pleasant and nice cruise”

Mordern facility. Friendly staffs and fun program

the office in hanoi and emeraude cafe in halong is at the place convenient and their service is very good. the staffs are friendly and the food was good also. my daughters became a friend with all crews and even a captain invited them to his control room. it was great experience to stay in this cruise.

Reviewed April 04, 2012

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8.7
Excellent
Ngan from Vietnam
Family with young children
Deluxe Double or Twin Room - 1 Night 2 Days
Stayed 1 night in October 2015

Wonderful cruising”

Nice view, Staff, Good rest

We have a very nice stay with Emeraude. The best thing I might say is the staff: very friendly and helpful. The room was small and not very comfortable but I think we cannot expect more on a cruise, no TV and no internet as well. But you can take your time to enjoy the amazing scenery of Halong Bay.

Reviewed November 02, 2015

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8.4
Excellent
Roger from United States
Couple
Suite Double - 2 Days 1 Night
Stayed 1 night in May 2017

A great experience ”

The staff really make the experience on this boat. We stayed in the Emeraude Suite, and everyone went out of their way to make sure we had a great time: fom the Assistant Purser, to the wait staff, to the chef. Our room was spacious and clean, and the A/C worked well (it gets hot on Halong Bay), and provided a welcome respite from the heat. Improvements could be made to the buffet dinners. All of the food is heavily geared towards Western tastes. It would have been nice to see some real Vietnamese food. Doing so would also allow them to provide some additional veggie options. Overall, well worth the money. Halong Bay is beautiful; we would definitely go back, and we would be happy to travel again on the Emeraude.

Reviewed May 07, 2017

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8.7
Excellent
YULIANTI from Indonesia
Solo traveler
Superior Double or Twin Room - 1 Night 2 Days
Stayed 1 night in December 2013

Early Check out - 9.00 am”

on time check in, and depart. Friendly staffs and Tour Guide

Everything were ok, only lack of activities compared to other cruise. My friends took a 3star Cruise more activities and back from cruise was very late afternoon -- but Emeraud the next morning at 9.00 was finished already.

Reviewed December 21, 2013

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7.0
Very good
Sandy from Indonesia
Group
Superior Double or Twin Room - 1 Night 2 Days
Stayed 1 night in April 2013

We were lucky to have a nice weather there.”

Nice cruising vessel, expensive & friendly staff.

This is our second time with Emeraude Classic Cruises because we found that they really had excellent meals. But this time we found that the quality has decreased compare to our first trip with Emeraude. Although they still advertise smoked salmon in their website, they didn't serve any as we would have expected. The price of wine is way too expensive.

Reviewed April 25, 2013

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8.3
Excellent
krystsina from United States
Family with young children
Superior Double or Twin Room - 1 Night 2 Days
Stayed 1 night in March 2013

REview of Emeraude Cruise”

Very nice experience

My family had a very wonderful experience on the Emeraude cruise. the ship was very well maintained, clean and very comfortable and offered a sense of what it was like to be in colonial Indochina. The staff was phenomenal with my daughter and the food was fabulous. The sightseeing was also very enjoyable. The driver to and from the ship was also very professional. I would definitely recommend this trip to my friends.

Reviewed March 10, 2013

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9.3
Exceptional
LAUREN from United Kingdom
Couple
Stayed 2 nights in December 2015

Delightful cruise on a beautifully finished boat”

The kindness and attentiveness of the staff; the thoughtful, well organised activities; the quality of the boat's condition and appearance.

I thoroughly enjoyed my two-night stay on the Emeraude. Yes, it was pricey, but a real treat nonetheless. My husband was quite ill with the 'flu during our trip, and the staff went out of their way to ensure he was comfortable, ensuring he was well stocked with cold remedies and cups of hot tea. The instructors from Asian Adventures, who ran the rock climbing and kayaking excursions, were also very professional, and I felt in safe hands with them. My only gripe is that we had to pay for soft drinks and water while on the boat; I'd assumed this would be included in the cost.

Reviewed December 29, 2015

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8.0
Excellent
Heather from Australia
Group
Deluxe Double or Twin Room - 1 Night 2 Days
Stayed 1 night in July 2018

Such a change”

This was our second trip on the Emeraude, this time taking 2 other couples. Our last trip was in 2015 and boy is there a change in Halong Bay. The boat was the same as we remembered but what was disappointing this time was that the navigation differed slightly even though we went at the same time of year. I feel that we stopped overnight at a disappointing location where we could still see the city of Halong. As there are 20 fold amount of boats compared to last time I'm sure they could do different stops than every other boat, especially where they anchor for overnight. The Emeraude itself is a wonderful boat however, the rooms are lovely yet small, and air conditioned. We love this boat as it was not too big or too many people on it. Go now to Halong Bay before it is too commercialised.

Reviewed July 12, 2018

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6.8
Good
afham from Malaysia
Couple
Suite - 2 Days 1 Night
Stayed 1 night in May 2019

Transferred to another boat and informed only three days before”

Even though I booked the cruise since late last year, three days before I was informed that there was unscheduled maintenance on the Emeraude and was offered to be transferred to another boat/cruise. It is smaller, the ambiance was not as great as Emeraude. Please beware of this last minute changes. It may not be good value for money in the end. Next time I will find other Cruise in Ha Long Bay.

Reviewed May 21, 2019

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6.0
Laurel from New Zealand
Couple
Deluxe Double or Twin Room - 1 Night 2 Days
Stayed 1 night in April 2012

Pretty good, but not exactly luxury...”

Well decorated

Overall, we had a positive experience on the Emeraude, despite some good and not so good aspects of our trip. To start with, the Emeraude is beautifully appointed and appeared to be the nicest boat in Halong Bay. We booked a double deluxe cabin, which was suprisingly spacious (for a boat), clean, and comfortable. It also had a set of table and chairs outside, which was great for relaxing in peace and enjoying the view. The crew were friendly and the itinerary included some good activities such as squid fishing, a basic cooking class, an outdoor movie (Indochine), and kayaking. While we enjoyed our trip, we agreed that we would have been disappointed had paid the standard price. There were many aspects that were not exactly "luxury": for starters, the shower did not drain, filling the bathroom with water for hours. We heard others complaining about this aswell. We got around this by not showering, but felt this was unacceptable given that this is advertised as a "luxury" cruise. The bed was not the double we booked but two seperate twin beds pushed together (although they were comfortable). The food was average and we strongly suspect one of us got food poisioning from one of the dishes. Drinks were expensive (although we expected this). The cruise was also very short - we left at about 12 noon and arrived back at the dock at 9 am the next morning. Our receptionist was very suprised, telling us that most other cruises don't return 'til at least lunch time. All in all, we enjoyed our trip, but felt that it certainly was not worth the high prices it commands. If you are looking for an absolute "luxury" cruise, it might pay to consider other options.

Reviewed April 08, 2012

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9.2
Exceptional
Darina from Russia
Couple
Superior Double or Twin Room - 1 Night 2 Days
Stayed 1 night in September 2016

Really good option”

The cruise is really nice and rooms are good and clean. The only 2 thinkgs that we did not like much are that: 1. The first day ee had to pay for all the drinks separately (like water. Coffee, tea) even though the meals are included in the price. 2nd : if u want to enjoy kayaks you have to pay extra. For the rest Halong bay is really good place to visit

Reviewed October 04, 2016

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8.8
Excellent
Melody from Singapore
Couple
Superior Double or Twin Room - 1 Night 2 Days
Stayed 1 night in February 2018

Great value on a vintage cruise with fantastic service ”

The service is exceptional with very friendly and helpful staff. The itinerary was well planned with short on shore excursions to Surprising Cave and hiking on Titov Island. Also love the rustic feel this cruise gives you as the owner had preserved certain old school elements of this vessel. Overall the stay was a comfortable and enjoyable one.

Reviewed March 04, 2018

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