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cars parked in front of a large building, Emerald Hotel in Ternate
Superior Twin - Guestroom, Emerald Hotel in Ternate
a room filled with lots of tables and chairs, Emerald Hotel in Ternate
a room filled with lots of chairs and tables, Emerald Hotel in Ternate
a glass cup filled with lots of pens and pencils, Emerald Hotel in Ternate
a room filled with lots of chairs and tables, Emerald Hotel in Ternate
a bathroom with a sink, toilet and shower, Emerald Hotel in Ternate

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9.1

Exceptional

38 reviews

38 reviews

See map

9

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
Kalamata Fort 2.9 km
Ngade Lake 5.0 km
Sultan Babullah Airport 5.0 km
Gamar Malamo Airport 45.1 km
Kao Airport 72.0 km
Oesman Sadik Airport 159.2 km
Pitu Airport 174.6 km

Emerald Hotel

Jl. Branjangan 28, Ternate, Ternate, Indonesia, 97722 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Ternate part of Ternate, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sultan Babullah Airport. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Sparkling clean

Top Value

Check-in/out [express]

Airport transfer

Free Wi-Fi in all rooms!

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Breakfast [free]

Room service [24-hour]

Laundry service

Value for money9.1
Distance to city center1km
Location rating9.0

Rooms available at Emerald Hotel

Deluxe Twin
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Deluxe King.
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Executive Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Superior King Room
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Superior Twin
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Standard King Room
...
  • Room size: 18 m²/194 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Standard Twin Room
...
  • Room size: 18 m²/194 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Large Double Room
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Room Assigned on Arrival
...
    Enter dates to see prices
    Standard Room
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Emerald Hotel?

      Check-in is from 02:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

      How do I get to Emerald Hotel?

      For those who wish to drive their own cars, Emerald Hotel has a car park right on site for maximum convenience. Self-parking is conveniently available at the hotel.

      Is breakfast offered at Emerald Hotel?

      Start your mornings right, with the continental and buffet breakfast options offered at Emerald Hotel. Halal breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 100000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What are my dining options at Emerald Hotel?

      Emerald Hotel features an on-site restaurant for your dining convenience.

      Can business events be hosted at Emerald Hotel?

      On-site venues and convenient event services make Emerald Hotel an ideal choice for hosting events such as corporate events, conferences and meetings. Projector or LED display is available to help your business event or meeting a successful one.

      What is the smoking policy at Emerald Hotel?

      Emerald Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

      What is the closest airport to Emerald Hotel?

      The closest airport is Sultan Babullah Airport, 4.9 km away from Emerald Hotel.

      What restaurants are nearby Emerald Hotel?

      Emerald Hotel is located in Ternate, famous for good restaurants such as Ceria Cafe, Royal's Resto and Function Hall and Pondok Katu.

      What are popular attractions near Emerald Hotel?

      Emerald Hotel is located in Ternate area, which is famous for attractions such as Kalamata Fort.

      See map

      Explore the neighborhood

      What people love about Emerald Hotel

      • 10

        Exceptional
        Cleanliness

        "Super clean and tidy."

        Stephen

        |

        July 6, 2022

      • 9.2

        Exceptional
        Cleanliness

        "It was a very clean, comfortable room."

        Jennie-Rose

        |

        April 23, 2022

      • 10

        Exceptional
        Cleanliness

        "Very clean, newly renovated, decent breakfast and friendly staff"

        Melati

        |

        February 3, 2022

      Overall rating:

      9.1

      Exceptional
      38 reviews
      Cleanliness
      9.6
      Facilities
      8.4
      Location
      9.0
      Read all reviews >
      More about Emerald Hotel

      More about Emerald Hotel

      Emerald Hotel

      Emerald Hotel is the perfect place to experience Ternate and its surroundings. From here, guests can enjoy easy access to all the landmarks this lively city has to offer. Not sure what you want to do in Ternate? Keep your choices easy and open and go with the flow when staying at Emerald Hotel, just 4.9 km from Sultan Babullah Airport.
      Emerald Hotel provides the best in services and amenities to help make guests feel comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience.
      Staying for a long time, or just need clean clothes? laundromat and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
      Each guestroom at Emerald Hotel is furnished and equipped with handy amenities. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed.
      It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


      Dining and things to do

      Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Emerald Hotel. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guest can choose to have groceries delivered to their room at Emerald Hotel, for exceptional convenience and ease of dining.


      Reasons to stay here

      This hotel is a top choice, ranking higher than 93% of all other accommodations in Ternate.
      This hotel beats 93% of accommodations in the city on value for money.
      This hotel scores higher than 93% of the city's accommodations for cleanliness.

      Show less

      Amenities and facilities

      Excellent
      Facilities

      8.4

      Languages spoken
      • English
      • Indonesian
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet services
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Massage
      Cleanliness and safety
      • Anti-viral cleaning products
      • Body thermometer
      • Breakfast in room
      • Cashless payment service
      • Daily disinfection in all rooms
      • Face coverings on staff
      • First aid kit
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Hygiene certification
      • Physical distancing of at least 1 meter
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Staff trained in safety protocol
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • Breakfast [free]
      • Grocery delivery
      • Restaurants
      • Room service [24-hour]
      Services and conveniences
      • Air conditioning in public area
      • Contactless check-in/out
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Food delivery
      • Ironing service
      • Laundromat
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Smoke-free property
      • Smoking area
      Access
      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Check-in/out [private]
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms
      • Soundproof rooms
      Getting around
      • Car park [free of charge]
      • Car park [on-site]
      • Rental car
      Available in all rooms
      • Air conditioning
      • Blackout curtains
      • Closet
      • Clothes rack
      • Coffee/tea maker
      • Complimentary tea
      • Desk
      • Fire extinguisher
      • First aid kit
      • Free bottled water
      • Free instant coffee
      • Hair dryer
      • Mini bar
      • Mirror
      • Non-smoking
      • Satellite/cable channels
      • Shower
      • Slippers
      • Smoke detector
      • Soundproofing
      • Telephone
      • Toiletries
      • Towels
      • Wake-up service
      • Wi-Fi [free]

      Location

      Jl. Branjangan 28, Ternate, Ternate, Indonesia, 97722
      Exceptional
      Location

      9

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      Minimum age of guests is: 5 year(s).

      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-in until23:00
      • Check-out from06:00
      • Check-out until13:00
      • Reception open until23:00
      Getting around
      • Airport transfer fee100000 IDR
      • Distance from city center1km
      • Travel time to airport (minutes)20
      Extras
      • Breakfast charge (unless included in room price)100000 IDR
      The property
      • Non-smoking rooms/floorsyes
      • Number of floors3
      • Number of restaurants1
      • Number of rooms 56
      • Room voltage220
      • Year property opened2013
      • Most recent renovation2020

      Reviews of Emerald Hotel from real guests

      Provided by verified guests of Agoda
      9.1
      /
      10
      Exceptional
      Cleanliness9.6
      Facilities8.4
      Location9.0
      Service9.5
      Value for money9.1
      High score for Ternate
      Rating
      9+ Exceptional (13)
      8-9 Excellent (1)
      7-8 Very Good (2)
      6-7 Good (0)
      <6 Below Expectation (1)
      Time of the year
      Mar - May (3)
      Jun - Aug (6)
      Sep - Nov (2)
      Dec - Feb (6)
      All guests (38)
      All room types
      All languages
      Showing 17 verified guest comments
      10.0
      Exceptional
      Sanny from Indonesia
      Business traveler
      Superior Twin
      Stayed 2 nights in December 2022

      All good”

      Best

      Reviewed January 02, 2023

      See room deals

      9.2
      Exceptional
      Hartono from Indonesia
      Solo traveler
      Deluxe King.
      Stayed 2 nights in October 2022

      Deluxe Room”

      So,after enjoying superior king in the past,i felt a letdown when i stayed in deluxe. The room was just larger by a bit but the facility inside were similar with superior room but tiny bit more expensive and lived on 1st floor. If you are just a traveller passing by,i suggest to book superior to get the best room in this hotel. In the end,the staffs are so helping and friendly,cleanliness is great,hotel is great except it's not soundproof and breakfast is alright. Tldr: if you come only for short stay,book superior to enjoy all you can get with best price.

      Reviewed October 25, 2022

      See room deals

      9.6
      Exceptional
      Hartono from Indonesia
      Solo traveler
      Standard King Room
      Stayed 1 night in October 2022

      Recommended hotel to live”

      Hear me out. I booked a standard king room but got upgraded to superior king cause the guest that lived in standard room were on long stay. So,i wrote my experience in standard king room before and it's subpar. Now i got the chance to taste the superior king room,i have to say,it's a good price for this room. Superior king room had almost all facilities that you wish for,except the room is just 20m square. So yeah,you won't have a lot of space to workout. If you want to stay at this hotel,i recommend to just book from superior and above to get the best experience. And you just need to increase around 60k idr than standard one to get the best experience in this hotel. Oh well,the meltdown is probably just the breakfast. It's not the best one but if you ignore it,this is prob the best hotel you can wish compare to the price.

      Reviewed October 16, 2022

      See room deals

      10.0
      Exceptional
      Stephen from Indonesia
      Family with teens
      Deluxe Twin
      Stayed 1 night in July 2022

      Fabulous hotel for short stay”

      Great hotel. Super clean and tidy. Freshest towels ever! Breakfast pretty basic but enough. Staff super friendly!

      Reviewed July 06, 2022

      See room deals

      9.2
      Exceptional
      Rulianto from Indonesia
      Family with young children
      Executive Room
      Stayed 1 night in December 2021

      Good place to stay”

      Keep it up

      Reviewed June 26, 2022

      See room deals

      8.4
      Excellent
      Hartono from Indonesia
      Business traveler
      Standard King Room
      Stayed 2 nights in June 2022

      Nice room with weird interior”

      In my experience,when i arrived at the hotel,the staffs were so kind. The interior from front door to the lift/elevator was quite nice to look at. The color choices were great to the eyes. Now,let's talk about the room. My room was quite close to the stairs,meeting rooms and faraway from the lift. And the sounds of room openings were still heard inside my room. Now the interior of the room was the weirdest one. Below the TV,there's a sink. And the mirror was on the other side of the wall beside bathroom's door. The sink was not big enough to wash face and brush teeth. No closet but they gave you few hangers with hole to hang them. The bathroom was not much better. The toilet's sprinkler didn't work or was broken. The soap,shampoo,conditioner were in 1 liquid. And the toilet's tissue was so close to the shower. But aside of all that,the staffs and cleanliness were great. The one thing i like the most is their choice of colors. It's pleasing to the eye. If you want them to bring you from the airport to the hotel,you have to call the hotel one day before arrival. It costs you IDR 150k and pay that to the driver. Now,for the closure,the hotel is close to 2 restaurants and some restaurants are available if you just walk tiny bit further from the hotel. Tldr : the hotel is indeed in 3stars boundary.

      Reviewed June 04, 2022

      See room deals

      9.2
      Exceptional
      Jennie-Rose from Indonesia
      Solo traveler
      Superior King Room
      Stayed 1 night in April 2022

      Great stay ”

      It was a very clean, comfortable room. Nice hot shower too :)

      Reviewed April 23, 2022

      See room deals

      10.0
      Exceptional
      Melati from Indonesia
      Family with teens
      Deluxe King.
      Stayed 2 nights in February 2022

      New renovated hotel ”

      Very clean, newly renovated, decent breakfast and friendly staff

      Reviewed February 03, 2022

      See room deals

      5.6
      Rahman from Indonesia
      Business traveler
      Superior Twin
      Stayed 4 nights in December 2021

      Hotel budget yang bersih”

      Lokasi strategis

      Reviewed November 10, 2022

      See room deals

      10.0
      Exceptional
      Sehoon from South Korea
      Couple
      Executive Room
      Stayed 2 nights in July 2022

      떠르나떼에서 제일 만족스러운 호텔”

      세면도구가 좀 아쉽긴 하지만, 객실 깨끗하고 직원들도 친절해서 상당히 만족스러움

      Reviewed July 24, 2022

      See room deals

      8.0
      Excellent
      Rahman from Indonesia
      Business traveler
      Deluxe Twin
      Stayed 3 nights in July 2022

      Hotel yang naaman dan bearish”

      Sarapannya kurang variation

      Reviewed July 21, 2022

      See room deals

      9.2
      Exceptional
      yessy from Indonesia
      Business traveler
      Superior King Room
      Stayed 1 night in July 2022

      Exceptional”

      Pertahankan yg sudah baik

      Reviewed July 07, 2022

      See room deals

      9.6
      Exceptional
      David from Indonesia
      Business traveler
      Standard King Room
      Stayed 1 night in June 2022

      Bersih!”

      Nyaman dan bersih hotelnya! Dekat dengan Alfamart dan beberapa tempat makan

      Reviewed June 16, 2022

      See room deals

      9.6
      Exceptional
      islah from Indonesia
      Family with young children
      Standard Twin Room
      Stayed 1 night in May 2022

      Salah satu hotel terbaik di ternate”

      Mungkin ini kali ke 7 menginap di hotel ini.. dan belum pernah mengecewakan... Pelayanan baik, makanan baik dan lokasi hotel dekat dengan rumah makan terkenal di ternate..

      Reviewed May 16, 2022

      See room deals

      9.6
      Exceptional
      islah from Indonesia
      Family with young children
      Deluxe King.
      Stayed 2 nights in April 2022

      Salah 1 hotel terbaik di ternate”

      Lokasi hotel dekat dengan tempat makanan, sarapan hotel lumayan bervariasi dan enak.. dan staff hotel ramah..

      Reviewed May 06, 2022

      See room deals

      9.6
      Exceptional
      Prabowo from Indonesia
      Business traveler
      Standard Twin Room
      Stayed 1 night in February 2022

      Hotel bisnis”

      Hotel ini cocok banget untuk kunjungan bisnis

      Reviewed February 28, 2022

      See room deals

      7.6
      Very good
      Rahman from Indonesia
      Business traveler
      Deluxe King.
      Stayed 4 nights in December 2021

      hotel yang bersih”

      hotelnya nyaman dan bersih cuma makanannya kurang variatif

      Reviewed December 13, 2021

      See room deals

      This is a popular property. Don't miss out!

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