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Dusit Thani Mactan Cebu Resort
Dusit Thani Mactan Cebu Resort
Dusit Thani Mactan Cebu Resort
Dusit Thani Mactan Cebu Resort
Dusit Thani Mactan Cebu Resort
Dusit Thani Mactan Cebu Resort
Dusit Thani Mactan Cebu Resort

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8.3

Excellent

1,332 reviews

1,332 reviews

View46
Housekeeping31
Swimming Pool22
See map

7.5

Very good

Location rating score

Very good location - 0 meters to the beach
Parking
FREE
Popular landmarks
Temple of Leah 13.5 km
Ayala Center 14.8 km
Casa Gorordo Museum 15.1 km
Yap Sandiego Ancestral House 15.2 km
Fort San Pedro 15.2 km
Basilica De Sto. Nino 15.5 km
Magellan's Cross 15.6 km
Colon Street 15.8 km
Taoist Temple 16.6 km
Tops Lookout 19.0 km
Nearby landmarks
Amisa 90 m
Coral Point Beach Resort 350 m
Chateau By The Sea 2.2 km
BE Resorts Mactan 2.3 km
Movenpick Resort 2.8 km
Shangrila's Mactan Ocean Wing 3.2 km
Shangrila Mactan Shuttle Parking 3.3 km
Mactan Shrine 3.4 km
Sutukil Seafood Market 3.5 km

Dusit Thani Mactan Cebu Resort

Punta Engano Road, Mactan Island Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Mactan Island part of Cebu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Basilica De Sto. Nino. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Check-in [24-hour]

Airport transport

Excellent food & dining

Excellent view

0 meters to the beach

Safety Seal

The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.

95% of staff fully vaccinated

95% of on-site staff have received all necessary vaccination shots for COVID-19.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Workout and Leisure
Exercise area
Swimming pool [outdoor]

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Shuttle service

Exercise area

Swimming pool [outdoor]

Complimentary WIFi in all rooms

Check-in/out [express]

This property is in high demand!

9 travelers have booked today.

Value for money8.2
Location rating7.5
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport6.8 km

Rooms available at Dusit Thani Mactan Cebu Resort

The Presidential Suite
...
  • Room size: 160 m²/1722 ft²
  • Sea view
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices
Deluxe Three Bedroom Suite
...
  • Room size: 160 m²/1722 ft²
  • Sea view
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices
Two Bedroom Suite
...
  • Room size: 125 m²/1345 ft²
  • Sea view
  • 1 king bed & 2 single beds
Enter dates to see prices
Executive Two Bedroom Suite
...
  • Room size: 127 m²/1367 ft²
  • Sea view
  • 1 king bed & 2 single beds
Enter dates to see prices
One Bedroom Suite
...
  • Room size: 96 m²/1033 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Sea View
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Deluxe Room King
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe King Sea View
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Room Twin
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
1 King Bed Club Room Sea View
...
  • Room size: 37 m²/398 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Dusit Thani Mactan Cebu Resort?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Dusit Thani Mactan Cebu Resort?

Dusit Thani Mactan Cebu Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 930 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Dusit Thani Mactan Cebu Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Dusit Thani Mactan Cebu Resort has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Cebu with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Dusit Thani Mactan Cebu Resort?

Start your mornings right, with the à la carte and buffet breakfast options offered at Dusit Thani Mactan Cebu Resort. There's an additional charge of 1400 PHP for adults and 700 PHP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Dusit Thani Mactan Cebu Resort?

Dusit Thani Mactan Cebu Resort features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Dusit Thani Mactan Cebu Resort?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Dusit Thani Mactan Cebu Resort. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, flower petals are available upon request.

Can business events be hosted at Dusit Thani Mactan Cebu Resort?

On-site venues and convenient event services make Dusit Thani Mactan Cebu Resort an ideal choice for hosting events such as seminars, corporate events and meetings. The 5 venues can accommodate up to 700 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Dusit Thani Mactan Cebu Resort?

Dusit Thani Mactan Cebu Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to Dusit Thani Mactan Cebu Resort?

The closest airport is Mactan-Cebu International Airport, 6.8 km away from Dusit Thani Mactan Cebu Resort.

What restaurants are nearby Dusit Thani Mactan Cebu Resort?

Dusit Thani Mactan Cebu Resort is located in Mactan Island, famous for good restaurants such as Benjarong, Lobby Lounge and Rosewil's BBQ Seafood Haus.

What popular shopping places are close to Dusit Thani Mactan Cebu Resort?

Dusit Thani Mactan Cebu Resort is located in Mactan Island area which features shopping places such as Mactan Marina Mall and Gaisano Island Mall Mactan.

What are popular attractions near Dusit Thani Mactan Cebu Resort?

Dusit Thani Mactan Cebu Resort is located in Mactan Island area, which is famous for attractions such as Amisa, Coral Point Beach Resort and Chateau By The Sea.

What popular natural sightseeing spots are close to Dusit Thani Mactan Cebu Resort?

Dusit Thani Mactan Cebu Resort is located in the Mactan Island area, which is famous for natural sightseeing destinations such as Pawod Underwater Cave and Airmen's Village.

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Explore the neighborhood

What people love about Dusit Thani Mactan Cebu Resort

  • 9.6

    Exceptional

    "My kids and I enjoyed our stay."

    Rachelle

    |

    June 24, 2022

  • 9.6

    Exceptional

    "Dusit Thani Mactan is one of the best resort we've been in Cebu, we will surely consider this place next time."

    ORLINA

    |

    June 23, 2022

  • 10

    Exceptional
    Staff 

    "Very delicious food nd excellent accommodations with very friendly staff."

    Elvira

    |

    June 23, 2022

Overall rating:

8.3

Excellent
1,332 reviews
Cleanliness
8.9
Facilities
8.4
Location
7.5
Read all reviews >
What travelers say they love:
We can say that our stay at Dusit is the best.
Dachel from Philippines
Family with young children
More about Dusit Thani Mactan Cebu Resort

More about Dusit Thani Mactan Cebu Resort

Dusit Thani Mactan Cebu Resort

Get the most adventure during your time in Cebu when you book a room at Dusit Thani Mactan Cebu Resort.
Dusit Thani Mactan Cebu Resort offers impeccable service and all the essential amenities to travelers. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Cebu.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Dusit Thani Mactan Cebu Resort thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Rooms at Dusit Thani Mactan Cebu Resort come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. Dusit Thani Mactan Cebu Resort also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at Dusit Thani Mactan Cebu Resort begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Dusit Thani Mactan Cebu Resort is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Dusit Thani Mactan Cebu Resort offers wonderful recreational facilities for guests to enjoy. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation. Cool off on hot days by joining water-world activities like diving.
Engage in some easy evening fun with other guests with the hotel's dart board. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Around the property

Don't miss out on all that Cebu has to offer during your stay at Dusit Thani Mactan Cebu Resort. Multiple day trip options await you and your travel group close to Dusit Thani Mactan Cebu Resort, starting with visits to Ayala Center located just 14.7 km away.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Swimming Pool

8 mentions

Breakfast

3 mentions

Food & Dining

2 mentions

Beach

2 mentions

Languages spoken

  • English
  • Filipino

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Dart board
  • Diving
  • Exercise area
  • Game room
  • Garden
  • Golf course [on-site]
  • Massage
  • Pool with view
  • Spa
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Balcony/terrace
  • Closet
  • Coffee/tea machine
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Desk
  • Free tea
  • Hand sanitizer
  • Internet access – LAN
  • Iron and ironing board
  • Linens
  • Lock box in room
  • Mini bar
  • Phone
  • Shower
  • Slippers
  • Swimming pool [direct access]
  • Toiletries
  • TV [flat screen]
  • Wi-Fi
Food and dining
Restaurants on site

Benjarong

  • Cuisine: Thai
  • Menu: Buffet

Sunset Bar

  • Cuisine: International
  • Menu: Buffet

Sea Breeze Cafe

  • Cuisine: International
  • Menu: Buffet, A-la-carte

The View

  • Cuisine: International
  • Menu: Buffet
Location
Punta Engano Road, Mactan Island Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015
Very good
Location

7.5

Airports

  • Mactan-Cebu International Airport (CEB)
    6.8 km
  • Bohol–Panglao International Airport (TAG)
    89.5 km

Public transportation

  • Cebu North Bus Terminal
    12.6 km
  • Cebu South Bus Terminal
    16.4 km

Hospital or clinic

  • Dentist
    4.1 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Temple of Leah
    13.5 km
  • Ayala Center
    14.8 km
  • Casa Gorordo Museum
    15.1 km
  • Yap Sandiego Ancestral House
    15.2 km
  • Fort San Pedro
    15.2 km
  • Basilica De Sto. Nino
    15.5 km
  • Magellan's Cross
    15.6 km
  • Colon Street
    15.8 km
  • Taoist Temple
    16.6 km
  • Tops Lookout
    19.0 km

Nearby landmarks

  • Amisa
    90 m
  • Coral Point Beach Resort
    350 m
  • Chateau By The Sea
    2.2 km
  • BE Resorts Mactan
    2.3 km
  • Movenpick Resort
    2.8 km
  • Shangrila's Mactan Ocean Wing
    3.2 km
  • Shangrila Mactan Shuttle Parking
    3.3 km
  • Mactan Shrine
    3.4 km
  • Sutukil Seafood Market
    3.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Sea access is not available at the property due to health and safety concerns.
  • Dusit Thani Mactan Cebu Resort is currently facing a communications outage following the impact of Typhoon Rai on Mactan island
  • Our resort is currently operating with limited services and is using an onsite generator to provide electricity. While most of our facilities are temporarily closed, our kitchens are open to cook hot meals for our guests.
  • facilities are closed until Feb 28, 2022 - Benjarong - Spa - Sea Breeze Cafe - Fitness Center
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out from12:00
  • Check-out until12:00
  • Reception open until23:59

Getting around

  • Airport transfer fee930 PHP
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)1400 PHP

The property

  • Non-smoking rooms/floorsNO
  • Number of bars/lounges2
  • Number of floors5
  • Number of restaurants3
  • Number of rooms 271
  • Room voltage230
  • Year property opened2019
  • Most recent renovation2019

Reviews of Dusit Thani Mactan Cebu Resort from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.9
Facilities8.4
Location7.5
Service8.8
Value for money8.2
High score for Cebu
Rating
9+ Exceptional (245)
8-9 Excellent (79)
7-8 Very Good (86)
6-7 Good (35)
<6 Below Expectation (101)
Time of the year
Mar - May (160)
Jun - Aug (101)
Sep - Nov (152)
Dec - Feb (133)
All guests (1,332)
All room types
All languages

Show reviews that mention 

Showing 546 verified guest comments
12345
10.0
Exceptional
Edwin from Philippines
Business traveler
Deluxe Room Twin
Stayed 1 night in March 2020

Excellent”

Brand new 6star hotel, excellent facilities(the biggest, cleanest, longest pool in cebu), magnificent staff from top to bottom.. Sir Marx Salazar,(The Quick Thinking Front Office Mngr )is awesome and deserves a promotion..i strongly recommend this hotel to all travelers especially if you are celebrating meaningful events in your lives like birthdays, weddings,all types of anniversaries or be it just a simple getaway with your families and friends.. because if you stay in Dusit Thani Mactan, your happiness will be magnified, your memories will forever be imbedded and your dreams becomes a reality!!

Reviewed March 10, 2020

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Dear Edwin, Thank you for sharing with us your experience here at Dusit Thani Mactan Cebu. I am thrilled that your stay with us has added more meaning to your travel experience. As I read through your comments, I cannot help but thank you for the kind words you shared, especially to our well loved staff, and special mention to our Front Office Manager, Sir Marx. I would like to also thank you for the kind recommendation as it gives us confidence in our product and service. We definitely would love to have every guest to have a memorable experience at Dusit. Once again thank you and please come visit us again here at Dusit Thani Mactan Cebu. Graciously yours, Alvin Vincent Dy Digital Marketing Manager

Responded March 11, 2020
Dusit Thani Mactan Cebu Resort
9.2
Exceptional
Janielle
Group
Deluxe Room Twin
Stayed 1 night in September 2019

Legit”

It was an amazing experience. It was still their soft opening but indeed worth it. We even were offered free membership!! How good was that?🤗 Keno was very accommodating and kind to us. Kudos dusit thani mactan cebu!! I'll definitely be back!✨😍

Reviewed February 03, 2020

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Dear Janielle, thank you for giving us you review even though it was during our soft opening. Right now we have grand launched and have more facilities available for you to experience. We look forward to that day that you will visit us soon and try either our Deli or our signature Thai restaurant, Benjarong. Graciously yours, Alvin Vincent Dy Digital Marketing Manager

Responded February 03, 2020
Dusit Thani Mactan Cebu Resort
8.8
Excellent
Sheryl from Philippines
Family with young children
Deluxe Twin Sea View
Stayed 3 nights in June 2019

New and clean”

New hotel in mactan. Other 2 buildings and facilities still under construction Far from cebu city (1.5 hour drive) and difficult to get grab or taxi, need to use hotel shuttle with higher fees than grab/taxi If plan to roam around cebu city, this is not the hotel for you Great for family with kids due to big area and 3 pools to choose from. Big and nice infinity pool that can be used as lap pool since its 100m long. Kiddie pool for kids available. More private/intimate pool is the rainforest pool Wasn’t able to try beach area since still under construction Big and nice gym with standard equipments Food is very good but pricey since its a hotel. Noodles, lechon, roast beef and adobo are highly recommended Staff efficient and friendly Big kids zone where they can play with a fee (similar to kidzoona) Size of room just right. Stayed in a sea view room with balcony. Shower has no door to keep water out so you need to be careful while showering (management should look into this)

Reviewed June 20, 2019

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8.4
Excellent
Irene from United Kingdom
Family with teens
Deluxe Twin Sea View
Stayed 1 night in January 2020

Traveler from UK”

This resort is highly recommended for its beautiful ambience and great customer service. It is the best place for family bonding and staycation in Mactan, Cebu. Thank you Dusit Thani for that wonderful experience and i would definitely visit you again.

Reviewed January 08, 2020

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Dear Irene, thank you for choosing Dusit Thani Mactan Cebu for your recent stay. We appreciate the candid comments and also for mentioning the service that our staff has provided. It is a great place for family as we have facilities fit for your needs. Our Fun Zone is well loved by the children and the infinity pool is safe as it is not too deep for the kids to swim as well. We look forward on having you here again on your next visit. Alvin Vincent Dy Digital Marketing Manager

Responded January 31, 2020
Dusit Thani Mactan Cebu Resort
9.2
Exceptional
Wiland from Philippines
Family with teens
Deluxe Room Twin
Stayed 1 night in January 2020

A new player in Mactan offers the unique Sunset view(not much in Cebu City)”

A new challenger on the Mactan island makes a good getaway. It has a great pool and good restaurants. It offers a unique sunset view because the hotel is facing west and the city is facing east. A star down of the location because it is the 1st big hotel in a deeper part of Mactan. It is almost at the tip of one side of the island. Not much to see in the immediate vicinity. Also, one star down of the facilities because it is not yet complete but it is a definite 5 star once everything is done.

Reviewed January 08, 2020

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Dear Wiland, thank you for dropping by the resort. We appreciate the candid comments as well. The property is the only one facing west so you get to have a spectacular view whether you are at our infinity pool, at our Spa (as you can open the curtains) on your balcony (this is if you avail our DeluxeSea View Rooms) , at our Sunset Bar, or our Tradewinds Cafe. The road to the property is a bit challenging but it offers exclusivity from the city giving you the ultimate relaxation. We hope to have you here again at Dusit. Alvin Vincent Dy Digital Marketing Manager

Responded January 30, 2020
Dusit Thani Mactan Cebu Resort
9.2
Exceptional
Ian from Philippines
Solo traveler
Deluxe King Sea View
Stayed 1 night in March 2020

Beautiful place”

The ocean view is really beautiful — worth the extra charges. The room is comfortable and clean. The food is actually also really good as well despite the price (but that is already expected). If you really want a beach then the other adjacent Mactan hotels may have a better beach as Dusit’s would be quite small and it isn’t as picturesque. But the advantage of Dusit is its beautiful views both from the room and the stunning infinity pool.

Reviewed March 18, 2020

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Dear Ian, Thank you for choosing Dusit Thani Mactan Cebu for your recent stay. I appreciate that you pointed out our best facilities which our guests look forward to, the infinity pool and the stunning views. I also appreciate the candid comments you have on our food and our F&F team are doing their best to make sure you have a unique dining experience with us. Unfortunately our beach is not yet fully opened and we hope to have it improved by this year. We hope to have you by then. Please feel free to visit us anytime here at Dusit. Graciously yours, Alvin Vincent Dy Digital Marketing Manager

Responded March 18, 2020
Dusit Thani Mactan Cebu Resort
9.6
Exceptional
ARCHELUS from United States
Family with young children
Deluxe Room Twin
Stayed 3 nights in June 2019

When in Cebu, Don’t pass it up.”

We really enjoyed our stay in Dusit. The resort was really nice, especially the pool. The staff were very friendly and hospitable. Carl and Vivian at the Sea Breeze restaurant were awesome. We are definitely going back there.

Reviewed June 30, 2019

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10.0
Exceptional
Vibelle from Philippines
Family with young children
Deluxe Room Twin
Stayed 1 night in November 2019

Value for money ”

The place is perfect for staycation. Staff are friendly, accommodating, and polite. Food is great. Pool is child friendly. We enjoyed our stay, and looking forward to our next staycation at Dusit Thani Mactan

Reviewed November 25, 2019

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9.2
Exceptional
Rachelle from Philippines
Couple
Deluxe Room King
Stayed 1 night in March 2020

Exceptional”

I cannot put into words how much I appreciate Lala and Carl from the F&B Team. We were at the breakfast buffet when we found out our flight home to Clark would be cancelled, and that we'd be stranded in Cebu for at least a month. They immediately comforted us after realizing the emotional impacts it had on us, and served as guiding lights to what we needed to do next. They went WAY PAST above and beyond in taking care of us. They definitely treated us like their own family, helped us find a place to stay, even took us there themselves through their personal means. To this day, days after we checked out of Dusit Thani, they continue to check in on us, let us borrow personal items that would make our 30 days here more comfortable, and really don't come short to making us feel like we're with our families back home. They still continue to exceed expectations to this day, exceed their responsibilities at their job.

Reviewed March 20, 2020

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10.0
Exceptional
Darling from Philippines
Family with teens
Deluxe Room Twin
Stayed 1 night in October 2019

Worth it!”

Our stay in Dusit Thani is Superb. Staff are very accommodating. Food is a bit pricey.

Reviewed October 22, 2019

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10.0
Exceptional
Paulo from United States
Family with teens
Deluxe Room King
Stayed 1 night in February 2020

Great hotel, it’s new, stylish and modern.”

Great place to unwind, staff are great, rooms are modern and clean. Great restaurants and a very cool vibe. Lobby area is breathtaking and so is the infinity pool. Accurate photos on their Website. A great option if you are looking for a resort to stay in Mactan. The only thing I would recommend is for the hotel to get rid of the complimentary single use plastic bottles In the rooms and offer refillable bottled water. Aside from that, I had a wonderful stay and will definitely be back. Thank you!

Reviewed February 21, 2020

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9.2
Exceptional
HYEMIN from South Korea
Couple
Deluxe Room King
Stayed 2 nights in September 2019

Everything is perfect except location.”

We had great time in Dujit thani. Everything was great except location On the way to hotel there is one narrow main street. Lots of cars, motorbikes, jeepney etc So it takes long time to go town and back. But they have a shuttle bus two times a day to go Ayala or Robinson. Bath room is bit small but it's ok. If you don't want to go anywhere just stay in the holel then i will recommend.

Reviewed September 17, 2019

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Dear Hyemin, Thank you for choosing Dusit Thani Mactan Cebu for your recent stay. We are indeed far but we do have exclusivity from the busy city. We are glad that you were satisfied with the experience here at Dusit. We look forward to having you here again as we will be adding more service to better cater our guests' needs.

Responded September 25, 2019
Dusit Thani Mactan Cebu Resort
8.4
Excellent
Patcharaporn from Thailand
Group
Deluxe Twin Sea View
Stayed 1 night in October 2019

New 5 stars hotel in Mactan”

The Diusut Thani is well known about the touch of Thai’s hospitality. I was no wonder when I first step the hotel. All the staff smiley faces and welcome. The room was clean. The facilities are not 100% operating as the other wings still under decoration. The beach in front of the hotel is not a perfect place to swim as there was sea glasses. It’s quite slippery to step on the sand.

Reviewed November 01, 2019

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9.2
Exceptional
ip from Hong Kong SAR, China
Couple
Deluxe King Sea View
Stayed 4 nights in May 2019

Good try”

Dusit always a great brand , dusit in mactan does not let me down ... hospitality Cleanliness Location Design of hotel outline Food quality Room comfy Pool It’s worth to try ... though beach side n some other areas still in renovation ... expect it will be nicer before beginning of summer , sure will come back ...

Reviewed May 06, 2019

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10.0
Exceptional
emily from Australia
Couple
Deluxe Room King
Stayed 1 night in December 2019

Amazing. Don’t hesitate to book ”

We stayed one night at Dusit transmitting through Cebu during our holiday. Wow this place was above and beyond our expectations. We didn’t leave the resort! The service was outstanding. Our garden room was so nice, felt like royalty and the bed was luxury. We ate and drunk at the Sports Bar, had breakfast at the Seabreeze, had dinner the Thai Restaurant (AMAZING) and had a massage at the day spa (best massage in my life). We can’t comment on the location so much as location wasn’t so much a priority for us when booking as we just wanted a nice resort to chill before heading on the plane again. An amazing 24 hours!!! Thank you Dusit.

Reviewed December 20, 2019

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5.2
Marieclou from Philippines
Group
Deluxe Room Twin
Stayed 1 night in June 2019

Disappointed”

I am a local resident of Cebu. Most of the time , when we have our family outings, we often spend it in Shangrila Mactan because we love the very relaxing ambiance and most especially the very knowleageable, friendly and accomodating staff... this time, we decided to try the newly opened Dusit. Sad to say that our stay ddnt meet even half of what we expected to experience... if they want to compete with the best resorts in Cebu ,they really need to improve ...especially on their staff.....Location is quiet off also... Very small and crowded road leading to the resort.

Reviewed July 08, 2019

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10.0
Exceptional
Gerard from United States
Solo traveler
Deluxe Twin Sea View
Stayed 2 nights in October 2019

One of the best in Mactan”

One of the best resort hotel in Mactan Cebu. If you wanna relax and unwind this is the place. Just try to book the seaside view room on the high floor. Very courteous staff. Very clean room.

Reviewed October 30, 2019

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8.4
Excellent
Jay-ar from Philippines
Group
Deluxe Room King
Stayed 2 nights in August 2019

Great, but some things need an upgrade”

Sure, it may be a 5-star hotel; location is near the airport; and the seaside location is great. It may be unfair to rate this at the moment of our stay as the whole resort is not yet fully done, with constructions still on-going. In any case, the rooms and facilities are superb, but the food need some revamping. The pool is likewise always enticing, but the beach is not swimmable. The staff, as expected, are superb in service, decorum, uniform, among others. Hence, we recommend that tourists/businessmen/visitors pay a visit to experience this resort hotel.

Reviewed August 22, 2019

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6.8
Good
Angeli from Philippines
Solo traveler
Deluxe King Sea View
Stayed 2 nights in October 2019

BAD QUALITY OF FOOD - specifically the quality and taste of Filipino dishes are shockingly terrible”

I know Dusit Thani is a Thai brand but considering that this hotel is locally based in one of resort island in Philippines which is one major gastronomic destination for local and foreigners. I was shockingly disappointed with the quality of food - specifically the Filipino food! Adobo is the most basic dish that anyone can cook regardless in what style but it’s still should be deliciously adobo. But in dusit it’s beyond terrible. It’s a huge disappointment as the resort itself is new although the rooms are not yet fully ready but its instagramable worthy. The edge of this new dusit Thani are the customer service. ALL STAFF are well experienced to handle such food complains by compensating with other offer. Shout out to Carl of front desk - he made sure that the other aspect of my stay would be great and indeed it was. But as food is a major consideration i would not recommend until the food quality is proven to improve.

Reviewed October 23, 2019

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Dear Angeli, Thank you for choosing Dusit Thani Mactan Cebu for your recent stay. We are disappointed to know that the food served weren't able to meet your expectations. We will be assessing the matter and let our kitchen staff know as well. However, we are glad that Carl was able to help with your accommodation and will let him know of your appreciation. We hope in your next visit we will be able to win back your full confidence especially on our local dishes. Should you have further question we will be happy to help you better with your experience on your next stay here with us. We hope to see you soon.

Responded October 29, 2019
Dusit Thani Mactan Cebu Resort
10.0
Exceptional
Kaye from United Arab Emirates
Couple
Deluxe Room Twin
Stayed 1 night in June 2019

Great Experience”

Since it's still on soft opening, The resort is still not packed with guests. Which means, we really got to enjoy the experience of exclusivity. Their massive infinity swimming pool is one of a kind with breath-taking view of the beach. Their breakfast buffet station offers great selection of food. And of course we couldn't forget the staff's hospitality especially to Jason Rory Cabugas who helped boyfriend now fiancé on his romantic proposal by the poolside The entire stay was memorable. Would definitely come back!

Reviewed August 06, 2019

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