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Dulcinea Hotel and Suites
Dulcinea Hotel and Suites
Dulcinea Hotel and Suites
Dulcinea Hotel and Suites
Dulcinea Hotel and Suites
Dulcinea Hotel and Suites
Dulcinea Hotel and Suites

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7.9

Very good

2,188 reviews

2,188 reviews

Housekeeping51
Breakfast30
View8
See map

8

Excellent

Location rating score

Excellent location - 0 meters to the beach
Parking
FREE
Popular landmarks
Temple of Leah 4.9 km
Ayala Center 6.3 km
Casa Gorordo Museum 6.6 km
Yap Sandiego Ancestral House 6.7 km
Fort San Pedro 6.8 km
Basilica De Sto. Nino 7.0 km
Magellan's Cross 7.2 km
Colon Street 7.3 km
Taoist Temple 8.4 km
Tops Lookout 11.6 km
Nearby landmarks
Gaisano Island Mall Mactan 150 m
Lapu-Lapu City Social Hygiene Clinic 310 m
Lapu-lapu Sports Complex 320 m
Lapu-Lapu City Hall 340 m
Our Lady of Fatima Church 420 m
Fashion TV Asian HQ 460 m
Artevalman Handicraft Market 490 m
Our Lady Of The Rule Maternity And General Hospital 760 m
Brgy Matumbo Court 780 m

Dulcinea Hotel and Suites

Shangs Mactan Town Center, M.L Quezon National Highway Pajo, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Mactan Island part of Cebu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Basilica De Sto. Nino. This 3-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Check-in/out [express]

Free airport transfer

Excellent breakfast

0 meters to the beach

Currency conversion service

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Transport to airport

Car park

Shuttle service

Complimentary WIFi in all rooms

Check-in/out [express]

Luggage storage

Breakfast [free]

Shops

Your dates are popular among travelersUsers are booking a place in Cebu every 2 minutes on Agoda.com
Value for money8.0
Distance to city center1 km
Location rating8.0
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport2.1 km

Rooms available at Dulcinea Hotel and Suites

Excellent
Room comfort & quality

8.2

Superior Deluxe Room
...
  • Room size: 45 m²/484 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Suite
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 sofa bed & 1 king bed and...
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Studio
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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Superior Triple Room - Non-Smoking
...
  • Room size: 45 m²/484 ft²
  • Ocean view
  • 1 king bed
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King Bed Studio with No Window
...
  • Room size: 45 m²/484 ft²
  • Shower
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Superior Double Bed Room
...
  • Room size: 56 m²/603 ft²
  • Shower
Enter dates to see prices
STUDIO NO WINDOW FOR NON-SMOKERS
...
    Enter dates to see prices
    Room Assigned on Arrival
    ...
      Enter dates to see prices
      Triple Room
      ...
      • 1 single bed and 1 king bed
      Enter dates to see prices
      Luxury Superior Room Shared Bed
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Dulcinea Hotel and Suites?

        Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

        How do I get to Dulcinea Hotel and Suites?

        Dulcinea Hotel and Suites is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Dulcinea Hotel and Suites also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Dulcinea Hotel and Suites has a car park right on site for maximum convenience. Parking is free for guests.

        Is breakfast offered at Dulcinea Hotel and Suites?

        Wake up to a great continental breakfast at Dulcinea Hotel and Suites.

        What is the smoking policy at Dulcinea Hotel and Suites?

        Dulcinea Hotel and Suites does not permit smoking in any of its rooms, but allows smoking in designated areas.

        What is the closest airport to Dulcinea Hotel and Suites?

        Travel by air is easy with Mactan-Cebu International Airport only 2.1 km away from Dulcinea Hotel and Suites.

        What restaurants are nearby Dulcinea Hotel and Suites?

        Restaurants including Shamrock Bakery Pasalubong, Greenwich and Don Benito's Cassava Cake are popular in Dulcinea Hotel and Suites’s neighborhood which is known as Mactan Island.

        What popular shopping places are close to Dulcinea Hotel and Suites?

        Shopping options in Dulcinea Hotel and Suites’s Mactan Island neighborhood include Gaisano Island Mall Mactan and Mactan Marina Mall.

        What are popular attractions near Dulcinea Hotel and Suites?

        Guests at Dulcinea Hotel and Suites can easily visit Our Lady of Fatima Church, Fashion TV Asian HQ and Millenium Park located in the Mactan Island area.

        What popular natural sightseeing spots are close to Dulcinea Hotel and Suites?

        Dulcinea Hotel and Suites’s nearby natural sights include Airmen's Village and Pawod Underwater Cave located in the same Mactan Island area.

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        See map

        Explore the neighborhood

        What people love about Dulcinea Hotel and Suites

        • 9.6

          Exceptional
          Spaciousness

          "Room was spacious and clean with good tv."

          Richard

          |

          June 19, 2022

        • 8

          Very good
          Staff 

          "When I went up, the staff are accommodating."

          Annabel

          |

          June 17, 2022

        • 9.6

          Exceptional

          "Free airport shuttle, pick up and drop off."

          RONALD

          |

          April 24, 2022

        Property ranking|Compared to 1,848 Cebu properties
        See all rankings
        Room comfort score
        8.2/10
        Room size
        45 sqm.
        Service score
        8.4/10
        Cheapest price score
        Better than
        97
        %
        of Cebu properties
        Bigger than
        96
        %
        of Cebu properties
        Better than
        87
        %
        of Cebu properties
        Better than
        87
        %
        of Cebu properties
        Overall rating:

        7.9

        Very good
        1,914 reviews
        Cleanliness
        8.0
        Facilities
        7.2
        Location
        8.0
        Read all reviews >
        What travelers say they love:
        Location, staff service excellent and clean rooms
        florencio from United States
        Couple
        More about Dulcinea Hotel and Suites

        More about Dulcinea Hotel and Suites

        Dulcinea Hotel and Suites

        Get the most adventure during your time in Cebu when you book a room at Dulcinea Hotel and Suites.
        At Dulcinea Hotel and Suites, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Shuttle services provided by Dulcinea Hotel and Suites makes it easy to plan your day trips, sightseeing, and more around Cebu.
        Guests can enjoy free parking right at the hotel. Front desk services including express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Dulcinea Hotel and Suites thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time.
        For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
        All rooms at Dulcinea Hotel and Suites are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal.
        Dulcinea Hotel and Suites also provides a hair dryer in some of its bathrooms for your convenience.


        Dining and things to do

        Every morning you can wake up to a delicious free breakfast at Dulcinea Hotel and Suites. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.
        Apart from amenities and services, Dulcinea Hotel and Suites goes the extra mile to make sure all guests make the most of their time. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


        Around the property

        Experience all the sights and local attractions of Cebu with Dulcinea Hotel and Suites as your base. Multiple day trip options await you and your travel group close to Dulcinea Hotel and Suites, starting with visits to Ayala Center located just 6.2 km away.


        Reasons to stay here

        Find some of the city's best deals here with rooms 86% cheaper than other options.
        Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 93% of the city's other accommodations.
        Guests who stayed here really appreciated the room comfort, scoring it higher than 97% of accommodations in the city.

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        Amenities and facilities
        Very good
        Facilities

        7.2

        Most talked about facilities

        Breakfast

        93 mentions

        Housekeeping

        86 mentions

        Internet

        27 mentions

        Food & Dining

        21 mentions

        Languages spoken

        • English
        • Filipino
        • Japanese

        Internet access

        • Complimentary WIFi in all rooms
        • Internet services
        • Wi-Fi in public areas

        Dining, drinking, and snacking

        • Breakfast [free]
        • Kitchen
        • Restaurants

        Cleanliness and safety

        • Anti-viral cleaning products
        • Body thermometer
        • Breakfast in room
        • Breakfast takeaway service
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Doctor/nurse on call
        • Face coverings on staff
        • First aid kit
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hotel room service app
        • Hot water linen and laundry washing
        • Hygiene certification
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Protective screens in common areas
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Shared stationery removed
        • Staff trained in safety protocol
        • Temperature check for guests and staff

        Services and conveniences

        • Currency conversion service
        • Daily cleaning
        • Dry cleaning
        • Elevator
        • Food delivery
        • Gift/souvenir shop
        • Heating in public area
        • Ironing service
        • Laundry service
        • Luggage storage
        • Safety deposit boxes
        • Shops
        • Smoke-free property
        • Smoking area

        Access

        • CCTV in common areas
        • CCTV outside property
        • Check-in/out [express]
        • Fire extinguisher
        • Non-smoking rooms
        • Pets allowed
        • Safety/security feature
        • Security [24-hour]
        • Smoke alarms

        Getting around

        • Bicycle parking
        • Car park [free of charge]
        • Car park [on-site]
        • Shuttle service
        • Transport to airport

        Available in all rooms

        • A/C
        • Complimentary drinking water
        • Daily newspaper
        • Desk
        • Hair dryer
        • Iron and ironing board
        • Mini bar
        • Non-smoking
        • Refrigerator
        • Satellite/cable channels
        • Shower
        • Wi-Fi
        • Wi-Fi [complimentary]
        Food and dining
        Breakfast options
        • Asian
        • Continental
        Location
        Shangs Mactan Town Center, M.L Quezon National Highway Pajo, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015
        Very good
        Location

        8

        Airports

        • Mactan-Cebu International Airport (CEB)
          2.1 km 9 min drive
        • Bohol–Panglao International Airport (TAG)
          85.8 km 3.7 hour drive

        Public transportation

        • Cebu North Bus Terminal
          4.1 km
        • Cebu South Bus Terminal
          7.9 km

        Hospital or clinic

        • Lapu-Lapu City Social Hygiene Clinic
          310 m

        Shopping

        • SM Seaside City Cebu
          9.7 km

        Convenience store

        • 7 Eleven
          1.8 km

        Cash withdrawal

        • ATM
          880 m
        What's nearby

        Popular landmarks

        • Temple of Leah
          4.9 km
        • Ayala Center
          6.3 km
        • Casa Gorordo Museum
          6.6 km
        • Yap Sandiego Ancestral House
          6.7 km
        • Fort San Pedro
          6.8 km
        • Basilica De Sto. Nino
          7.0 km
        • Magellan's Cross
          7.2 km
        • Colon Street
          7.3 km
        • Taoist Temple
          8.4 km
        • Tops Lookout
          11.6 km

        Nearby landmarks

        • Gaisano Island Mall Mactan
          150 m
        • Lapu-Lapu City Social Hygiene Clinic
          310 m
        • Lapu-lapu Sports Complex
          320 m
        • Lapu-Lapu City Hall
          340 m
        • Our Lady of Fatima Church
          420 m
        • Fashion TV Asian HQ
          460 m
        • Artevalman Handicraft Market
          490 m
        • Our Lady Of The Rule Maternity And General Hospital
          760 m
        • Brgy Matumbo Court
          780 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds vary by room. Please check each room's capacity for details.

        All children are welcome.

        Children 0-8 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 9 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • Airport transfer is available at no additional charge from 06:00 AM- 02:00 AM. In order to reserve the transfer, please inform the property of your arrival details at least 2 days prior to arrival.
        • Complimentary airport shuttle service is available at the property with below terms and conditions:
          1. Guests must provide complete flight details (flight number, estimated time of arrival/departure) at least 2 days before the check-in date. Guests providing incomplete flight information will not be eligible for the service.
          2. Airport service request for last minute booking/same day booking is not guaranteed and subject to availability.
          3. Shuttle service is subject to changes and availability. It is a complimentary service and no refund will be provided for guests who do not use it.
        • When booking 6 or more rooms, special policies may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from14:00
        • Check-in until19:00
        • Check-out from11:00
        • Check-out until12:00
        • Reception open until19:00

        Getting around

        • Airport transfer fee0 PHP
        • Distance from city center1 km
        • Travel time to airport (minutes)5

        The property

        • Non-smoking rooms/floorsno
        • Number of bars/lounges0
        • Number of floors3
        • Number of rooms 16
        • Room voltage220
        • Year property opened2009

        Reviews of Dulcinea Hotel and Suites from real guests

        Provided by verified guests of Agoda
        7.9
        /
        10
        Cleanliness8.0
        Facilities7.2
        Location8.0
        Room comfort and quality8.2
        Service8.4
        Value for money8.0
        High score for Cebu
        Rating
        9+ Exceptional (356)
        8-9 Excellent (307)
        7-8 Very Good (429)
        6-7 Good (219)
        <6 Below Expectation (195)
        Time of the year
        Mar - May (381)
        Jun - Aug (351)
        Sep - Nov (361)
        Dec - Feb (413)
        All guests (1,914)
        All room types
        All languages

        Show reviews that mention 

        Showing 1,506 verified guest comments
        12345
        8.7
        Excellent
        John from Australia
        Solo traveler
        Superior Deluxe Room
        Stayed 2 nights in April 2014

        Close to Airport, Shopping, Eating”

        Clean and spacious room, Wonderful staff, Close to airport as well as shopping mall

        Having previously tried 2 'airport' hotels on Mactan Island, this excelled way above the others. Very friendly staff, 24 hour reception, big room and very clean. It is right on ML Quezon National Highway opposite Gaisano Mactan Mall. It has an excellent little restaurant, although I can only vouch for the breakfast as I ate out both nights I was there. Bacon & eggs cooked an demand and a small but delicious choice of local food- which I love. It's barely 10 mins from Mactan Airport and they have a very reliable shuttle which you need to book with 2 days notice. Excellent free in room Wi-Fi too. Quite by chance, and certainly no fault of the hotel, it was Kadaugan festival weekend and the roadway outside became a huge and boisterous street party. It suited me as a fun loving tourist but if you want a quiet stay then check the festival calendar before booking! I can highly recommend the Dulcinea if you want easy access to the airport and not concerned about not being in Cebu City itself, which is about a 250 peso (USD6) taxi ride away.

        Reviewed April 28, 2014

        See room deals

        10.0
        Exceptional
        Yurie
        Family with teens
        Superior Deluxe Room
        Stayed 1 night in October 2018

        Large rooms, friendly staffs and delicious breakfast ”

        This hotel is awesome. It is just near to the Mactan airport and mall. They have large rooms and it is really clean and nice. Their bathroom has a bath tub too. You can see both Mactan and the Marcelo bridge by looking at their windows. They also have fast wifi and a table & chair (perfect for business men who are having a business trip) and friendly staffs. Whats more? They also have a very delicious breakfast! and yes---this is for FREE! They will also provide you a free shuttle service to the airport. Will definitely come back to Dulcinea again. cons: they don't have elevator so it is hassle to go up and down on the hotel. I hope there will be an elevator already when I go back. hihi.

        Reviewed November 03, 2018

        See room deals

        Dear Mr./Ms. Yurie, Thank you for giving us a perfect rating and for taking the time to review your stay with us. We really appreciate your positive feedback and so happy that your stay with us went so well. We wish you all the best and we are all looking forward to having you again as a guest in our hotel. Warm Regards, Mary Dyn

        Responded November 04, 2018
        Dulcinea Hotel and Suites
        10.0
        Exceptional
        Susan from Philippines
        Solo traveler
        Studio
        Stayed 1 night in December 2018

        A day before my flight to mla.”

        i was so exhausted for 2 days of traveling and almost no sleep in Cebu where I've stayed esp.on my 2nd night. And on my third day I checked in at Dulcea to my surprise I sleep a lot coz it was so silent. Never heard a noise from the outside or the hallway of the hotel. I really enjoyed my stay even for a night. You've got all you need inside the rm. (amenities) though I usually bring my own.. Nothing to complain.. Breakfast delivered inside the rm. I want to stay there (Dulcinea ) again when I visit Cebu nxt time. And last but not least, wifi is ok too. Thank you Dulcinea

        Reviewed December 13, 2018

        See room deals

        Dear Mr./Ms. Susan, Thank you so much for your outstanding review! . We are so happy to hear that you enjoyed your stay with us. We pride ourselves on providing excellent service and outstanding amenities.I will be happy to share your review with our entire staff. We wish you all the best and see you soon! Warm Regards, Mary Dyn

        Responded December 14, 2018
        Dulcinea Hotel and Suites
        10.0
        Exceptional
        Todd from United States
        Couple
        Superior Deluxe Room
        Stayed 1 night in May 2019

        Great hotel with great service for a great price!”

        This is a hotel that works hard to be good and it shows. Yes, you walk up two flights of stairs to reach the lobby but we had two staff members carry our bags so this was not an inconvenience in any way. The staff are pleasant and quick to respond. The room is large and clean. There is a desk and chairs. The bathroom is large and includes a tub. They provide a free breakfast and will accommodate your schedule. So many places will tell you their breakfast hours of operation and it's up to you to be there. We had an early morning flight and they gave us sandwiches at midnight to make sure we had food. This is outstanding service! They provide a free shuttle to the airport. Many places will arrange transportation for you but you still have to pay the cost. It is close to Mactan International Airport at about 2 kilometers (1.3 miles according to the computer). The location is also close to the Gaisano Mall Mactan Island which includes a number of restaurants.

        Reviewed May 28, 2019

        See room deals

        Dear Mr./Ms. Todd, Thank you for taking the time to review your stay with us.We are so happy to hear that you are satisfied with your stay with us.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Mary Dyn

        Responded May 29, 2019
        Dulcinea Hotel and Suites
        8.3
        Excellent
        AGNES from Singapore
        Couple
        Superior Deluxe Room
        Stayed 1 night in January 2012

        Value for Money”

        Spacious

        my friend and i had 3 different accomodations during our stay in philippine. dulcinea hotel and suites is definitely the most value for money among all. the room comes with a living room which makes the whole place spacious. dulcinea is only 10-15 mins drive away from the airport and there is a 24 hours macdonald's house across the street, about 10 mins walk. however, it is located on level 3 with no lift so it would be inconvenient for guests with bulky luggages or mobility disabled. it looks quite sleazy outside the lobby and there is no door to their bathroom, only bathroom curtain. i would recommend dulcina for those looking for lodging near the airport.

        Reviewed February 27, 2012

        See room deals

        8.0
        Excellent
        Stephen from United States
        Couple
        Suite
        Stayed 2 nights in July 2014

        Affordable and Near the Airport”

        Friendly staff, large rooms, affordable price.

        During a recent visit to the Philippines, my wife and I decided to visit Cebu in the central PI. Since neither of us had been to this part of the country before, we picked the Dulcinea off the internet for its convenient location near the airport and low prices. It is located on the main road north of the airport with a number of other hotels. After enduring a cab ride from the airport with the world’s stupidest cabbie, we managed to find the hotel on the north side of the road. It is not easy to spot unless you are looking for it. If you are crazy enough to drive in the Philippines, they do have parking. Despite its rather grand-sounding name, this is a tiny hotel—I believe it only has 16 rooms. It is on the third floor and there is no elevator. The lobby is small but tasteful. Check in was easy and the staff wonderfully friendly and helpful throughout our stay. Our room was huge, especially by PI standards. It had a separate seating area with sofa bed and wide screen TV, a bar, refrigerator, safe, small dining area, large bathroom with both shower and bathtub and a king size bed that was extremely comfortable. Thankfully, it had a quiet ceiling mounted AC system that worked very well. The room was pleasingly quiet in part due to its setback from the road. We had some minor problems with the TV and safe when we first arrived but these were taken care of in a matter of minutes. Breakfast was included at their small 2nd floor restaurant and was quite good with a decent selection of local food supplemented by an omelet station. The only downsides we saw were tired hallway carpeting and the neighborhood which was more reminiscent of bustling Manila than the seaside resort we were expecting. However the location did make it easy to get pretty much anywhere you wanted to visit. This was a good first experience and affordable. However, when we return, we will likely pay the extra money to stay at the glamorous Marco Polo in north Cebu City.

        Reviewed August 07, 2014

        See room deals

        8.0
        Excellent
        Scarlett from United States
        Couple
        Superior Deluxe Room
        Stayed 1 night in February 2019

        Second visit”

        I stayed here again a second time because i was pleased with my previous stay here. This time was the similar. This time i tried taking the ferry from the cebu city port to mactan rather than taking a taxi directly. If you take it this way note that apparently you can only ride tricycles from there. Also the tricycles are apparently not allowed on the main street that dulcinea is by. They were able to drop us off at the back of gaisano mall, the mall across from the hotel. We were able to walk & cross the busy street with our luggages (not recommended if you have very large luggages or children. Also there is no elevator but the guard can carry your luggages up. The shower was nice and clean, & the hot water shower was great. The room is comfortable and the bed is comfortable. The staff is very pleasant, timely, and friendly. The airport shuttle through the hotel ends at 2am and starts again at 5 or 6. Free breakfast, large servings & delivered to room. Would stay again

        Reviewed February 21, 2019

        See room deals

        Dear Mr./Ms. Scarlett, Your positive words about our Hotel and Service are highly appreciate. Thank you for sharing them with us. It will motivate us to optimize our focus to ensure memorable moments and personal service in our Hotel. We wish you all the best and we look forward to serving you again. Best Regards, Mary Dyn

        Responded February 21, 2019
        Dulcinea Hotel and Suites
        7.3
        Very good
        Monica from Canada
        Couple
        Superior Deluxe Room
        Stayed 2 nights in April 2010

        Dulcinea Hotel and Suites”

        Near airpot, overall new and clean environment, friendly staff
        Not near tourist signts, difficulty of taxi drivers to locate hotel as it is new establishment

        First trip to Cebu. We spent the first two nights on Bohol Island and then two nights in Cebu at the Dulcinea Hotel and Suites. It is a new establishment so taxies had some difficulty locating it. The hotel is not near the city/tourist sights but is a reasonable taxi ride away. Aside from the small plaza/supermarket across the street, there is not much around the hotel neighbourhood. As the hotel does not privde shampoo, the supermarket across the street was helpful (closes at 8pm). Also a few fast-food joints if looking for a quick bite. There is also a pasta/pizza restaurant next to hotel. We chose this location as we had a very early departure flight; it is only about 10mins. away from the airport. No elevator/escalator and the hotel entrance is located on 2nd floor. Small hotel so small staff but Concierge was friendly and helpful. Breakfast is served to your room and the lady was also friendly. Rooms are clean and newly furnished.

        Reviewed April 09, 2010

        See room deals

        9.3
        Exceptional
        RASA from Japan
        Group
        Superior Deluxe Room
        Stayed 1 night in February 2013

        Impeccable service!”

        Service, bed, room, views

        After a long ferry trip and a taxi driver who tried to take us to the wrong hotel, we arrived at the Dulcinea weary and dirty. Upon arrival, the friendly security guard took our bags up to reception where check I was prompt and hassle-free. We were provided a bottle of cold water upon arrival and we were shown to our rooms. The rooms were spacious and clean, bathroom large, the bed heavenly and the views overlooking the river was gorgeous at night. There is a cafe downstairs, but we opted to go to the mall on the other side of the road, where we found an Italian restaurant. For those looking for a bit of retail therapy, this shopping centre really won't be for you. Pros: service, location, free airport transfer, bed. Cons: my room had horrid water pressure. Also, the toilet kept running at intervals and when it happened, the cold water disappeared and it came out as a trickle.

        Reviewed February 17, 2013

        See room deals

        8.0
        Excellent
        Pierre from Australia
        Group
        Superior Deluxe Room
        Stayed 8 nights in December 2012

        Lovely hotel ”

        Clean room

        Stayed at the Dulcinea for about one week,the hotel is very well located,right opposite Gaisano Mall,and only a short drive from the airport,the room is very modern and clean,I've also noticed that the housekeeping team really do a great job " keep it up ladies", the front desk staff are very polite,not much to really say about the " Dulcinea Hotel" because it's a great place to stay and it's good value for money compared to what you would be paying staying on Cebu Island.

        Reviewed December 30, 2012

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        9.0
        Exceptional
        GLENN from Philippines
        Couple
        Superior Deluxe Room
        Stayed 3 nights in July 2010

        Cheap, Clean, No-Frills Mactan Hotel”

        near airport, generous sized room, nice bed
        wifi / internet connection

        I would recommend Dulcinea Hotel for the backpackers and travelers who do not want to stay in the city center. The room has ample space, a clean bathroom, cable tv and good air conditioning. It is about 15 minutes away from the airport and along a major road. There's also a massage place and pizza restaurant in the premise. Taxis constantly pass through the road. Good value hotel.

        Reviewed August 05, 2010

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        9.3
        Exceptional
        Anthony from United States
        Solo traveler
        Superior Deluxe Room
        Stayed 1 night in September 2013

        Surprisingly Great Hotel. I was Impressed !”

        Location, Room Quality and Friendly Staff

        Really enjoyed my stay here. Was surprised at how nice and large the rooms actually were. Great bed, 32" LED TV, cable, nice bath with shower and large tub. It's centrally located on Mactan island, with quick access to the airport. The front desk staff was helpful in determining the ferry schedule for me to go to Bohol the next morning. My only issue was the in-room safe did not work. The staff changed the batteries, but still the same result. Overall, a great hotel.

        Reviewed September 18, 2013

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        8.0
        Excellent
        David from United States
        Couple
        Superior Deluxe Room
        Stayed 5 nights in June 2012

        Great Hotel - but off-putting”

        Large Room, Big TV, Fast Internet, Hot & Cold Shower and Tub

        This hotel was a little off-putting at first. It is located on the third floor of a strip mall (no elevator but security will help with bags) that some Mactan Airport taxis do not know. Once we got into the hotel - very nice, with hot and cold water in SINK (not common in Phils) and shower with TUB - good water pressure. A 40"+ LCD TV with complimentary coffee and tea in the room, desk, lounge chair and queen bed (as well as a 'mini-bar' and mini frig. Although it is like most hotels in Phils, the electricity is turned off when you leave the room so unless you are going to 'camp' in the room - nothing ever gets truly cold. We really liked our room until 10:30 PM. In the parking lot of the strip mall - there APPEARS to be a 'closed' diner. IT is not. It is a Disco that operates from about 10:30 PM until?? Our first night the music was so loud the windows shook and my future wife actually went in the bathroom to sleep. The staff was very accommodating (knowingly) and switched our room to across the hall (Water/Ocean View Room - same price). So, unless you are a night owl that likes the night life, suggest requesting the Water/Ocean View room at reservation time. We liked this room a lot and other than those few initial inconveniences were quite happy. We were happy enough to reserve rooms because we are having a Mactan Beach Wedding and needed some rooms for out of town (other island) guests to stay in.

        Reviewed July 06, 2012

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        8.0
        Excellent
        Pradyumna
        Couple
        Superior Deluxe Room
        Stayed 4 nights in June 2019

        Cozy, Comfortable and Budget friendly”

        Dulcinea is located very close to Airport and opposite to Gaisano Mactan Mall, which is a plus. Easy to hail any transport quickly without any hassle which was very important to us. The room was big enough and bathroom included a bathtub :) The room was clean and staff were friendly. Having breakfast delivered to the room was great too :) Would recommend all my friends who are planning to visit Cebu to stay at this hotel.

        Reviewed June 24, 2019

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        Dear Mr./Ms. Pradyumna, Thank you for taking the time to review your stay with us.We are so happy to hear that your stay with us went so well.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Mary Dyn

        Responded June 24, 2019
        Dulcinea Hotel and Suites
        10.0
        Exceptional
        Daniel from United States
        Couple
        Superior Deluxe Room
        Stayed 4 nights in November 2010

        A special hotel in the heart of Mactan”

        Friendly service, clean rooms with comfortable beds and amenities.
        Could have more towels already placed in room, but more available upon request

        I have stayed at the hotel twice now and would definitely recommend to all who are staying in the Cebu / Mactan area. The staff is very friendly and I really like the restaurant. The rooms are clean with a comfortable bed and a nice TV. The price is right for this hotel. I am very impressed!

        Reviewed November 20, 2010

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        8.7
        Excellent
        Maria from Australia
        Couple
        Superior Deluxe Room
        Stayed 2 nights in June 2013

        Convenient & close to the airport”

        Friendly staff, large room, shopping center is just across the hotel

        We had a pleasant stay in Dulcinea Hotel.Staff are polite, courteous and helpful. It a good value for money hotel, we get what we paid for. My only complain is that the air conditioner was set to only one setting but it wasn't too bad. I will recommend Dulcinea Hotel to anyone who is looking for accommodation that is close to the airport,close to the shopping center and not too expensive. Thank you

        Reviewed October 05, 2013

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        8.3
        Excellent
        Yolanda from Philippines
        Couple
        Superior Deluxe Room
        Stayed 3 nights in July 2013

        Memorable and unforgetable stay......”

        Big room, fast Internet, easy acces to the airport.

        My stay in Dulcinea hotel and suites was so amazing. I have stayed to many hotels but this one was the best for me. And definitely I will choose this hotel whenever and if ever someday I'll go back to Cebu I will choose to stay in this hotel.

        Reviewed August 01, 2013

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        9.2
        Exceptional
        Graham from United Kingdom
        Couple
        Superior Deluxe Room
        Stayed 1 night in April 2016

        Efficient Staff”

        We returned there to the same room as the day we met 5 years before. Now we are a newly married couple we decided that it would be romantic to return there. We received the same room as promised, but there was a problem with the Air Con. The staff at Dulcinea were very fast to check the problem and then upgrade us to a suite room to make up for the disappointment. Thank you for ensuring we had a very good stay and yes we will return.

        Reviewed August 22, 2016

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        8.3
        Excellent
        John from Australia
        Couple
        Superior Deluxe Room
        Stayed 6 nights in February 2013

        Don't judge a book by its cover!”

        The Bed

        when the taxi pulled in to the front area of the hotel my first thought was "uh oh" got this wrong. we had to climb two flights of stairs which brought us to a pleasant reception area. booking in was as quick as i have ever experienced and then into the room. oh my! it was just fabulous. a desk, a single armchair, huge window that overlooked the waters between cebu and mactan and a bridge to the right and a bridge to the left. that contrasted with the corrugated iron homes directly below you. interesting. the bed was king size and of the pillow top variety. after my chinese bed this was the ultimate for me. there was a safe in the room and for which i had to ask at reception for the key. a bath / shower, large area this was with the toilet and basin. well stocked bar fridge and reasonable re-stocking prices. directly over the road was the gaisano mall, plenty of atm's and lots of transport options.

        Reviewed February 22, 2013

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        9.3
        Exceptional
        david from Australia
        Solo traveler
        Superior Deluxe Room
        Stayed 1 night in January 2013

        lovely hotel”

        rooms

        i really enjoyed my stay at the Dulcinea hotel the rooms were very good and spacious,and the staff were very good and helpful the food was good and everyone would help you if you needed it,the hotel is just over the road from the mall so you can do all your shopping

        Reviewed January 08, 2013

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