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DoubleTree Resort by Hilton Penang
DoubleTree Resort by Hilton Penang
DoubleTree Resort by Hilton Penang
DoubleTree Resort by Hilton Penang
DoubleTree Resort by Hilton Penang
DoubleTree Resort by Hilton Penang
DoubleTree Resort by Hilton Penang

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8.5

Excellent

10,280 reviews

10,280 reviews

Housekeeping186
Breakfast114
View79
See map

8.2

Excellent

Location rating score

Excellent location - 100 meters to the beach
Parking
Available
Popular landmarks
Batu Ferringhi Beach 1.6 km
Escape Theme Park 6.7 km
Entopia 6.8 km
Kek Lok Si Temple 8.7 km
Cheong Fatt Tze - The Blue Mansion 9.6 km
Armenian Street 10.1 km
Penang Fort Cornwallis 10.3 km
Khoo Kongsi 10.3 km
Pinang Peranakan Mansion 10.4 km
Chew's Jetty 10.7 km
Nearby landmarks
TeddyVille Museum 10 m
Miami Beach 80 m
Teluk Nangka 350 m
Moonlight Bay Beach 570 m
Shamrock Beach 640 m
Teluk Gintan 770 m
cfdddvc 860 m
Penang Floating Mosque 1.1 km
xx x 1.2 km
Tanjung Bungah Beach 1.3 km

DoubleTree Resort by Hilton Penang

56, Jalan Low Yat, Batu Ferringhi, Penang, Malaysia, 11100 - See map

Get the added peace of mind that comes with Hilton CleanStay, when you book a stay here. Conveniently situated in the Batu Ferringhi part of Penang, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Pinang Peranakan Mansion as well as Batu Ferringhi Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Check-in [24-hour]

Airport transport

Excellent breakfast

Excellent view

Excellent food & dining

Hilton CleanStay

Clean and Ready for you

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Valet parking

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Exercise area

Swimming pool [outdoor]

Kids club

Game room

This property is in high demand!

16 travelers have booked today.

Value for money8.5
Distance to city center20km
Location rating8.2
Nearest airportPenang International Airport (PEN)
Distance to airport20.2 km

Rooms available at DoubleTree Resort by Hilton Penang

King One Bedroom Suite Balcony
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Deluxe Room Balcony
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Family Suite Sea View
...
  • Room size: 100 m²/1076 ft²
  • Sea view
  • 1 king bed or 1 double bed
Enter dates to see prices
Family Room - Balcony
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
Enter dates to see prices
One Bedroom Suite Sea View
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Terrace Suite Sea View
...
  • Room size: 58 m²/624 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
King Premier Sea View Balcony
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
King Guest Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Accessible Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Presidential Terrace Suite
...
  • Room size: 179 m²/1927 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at DoubleTree Resort by Hilton Penang?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to DoubleTree Resort by Hilton Penang?

For those who wish to drive their own cars, DoubleTree Resort by Hilton Penang has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange taxi service.

Is breakfast offered at DoubleTree Resort by Hilton Penang?

Start your mornings right, with the continental and buffet breakfast options offered at DoubleTree Resort by Hilton Penang. Western breakfast is available for guests. There's an additional charge of 59 MYR for adults and 29 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at DoubleTree Resort by Hilton Penang?

DoubleTree Resort by Hilton Penang features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at DoubleTree Resort by Hilton Penang?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings can be hosted at DoubleTree Resort by Hilton Penang. Small or intimate events like honeymoons can also be accomodated. Services for in-house catering, in-house planning and event decoration are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at DoubleTree Resort by Hilton Penang?

On-site venues and convenient event services make DoubleTree Resort by Hilton Penang an ideal choice for hosting meetings. The 3 venues can accommodate up to 35 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and meeting stationery is available to help your business meeting or event a successful one.

What is the smoking policy at DoubleTree Resort by Hilton Penang?

DoubleTree Resort by Hilton Penang does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby DoubleTree Resort by Hilton Penang?

DoubleTree Resort by Hilton Penang is located in Batu Ferringhi, famous for good restaurants such as Makan Kitchen, Miami Cafe and Helena's Cafe.

What popular shopping places are close to DoubleTree Resort by Hilton Penang?

DoubleTree Resort by Hilton Penang is located in Batu Ferringhi area which features shopping places such as Batu Ferringhi Night Market, Raz Kashmir Crafts and Yahong Art Gallery.

What are popular attractions near DoubleTree Resort by Hilton Penang?

DoubleTree Resort by Hilton Penang is located in Batu Ferringhi area, which is famous for attractions such as Penang Tropical Spice Garden, TeddyVille Museum and cfdddvc.

What popular beaches are close to DoubleTree Resort by Hilton Penang?

DoubleTree Resort by Hilton Penang is located in the Batu Ferringhi area, which includes Batu Ferringhi Beach, Miami Beach and Moonlight Bay Beach.

What popular natural sightseeing spots are close to DoubleTree Resort by Hilton Penang?

DoubleTree Resort by Hilton Penang is located in the Batu Ferringhi area, which is famous for natural sightseeing destinations such as Teluk Nangka, Teluk Gintan and Carla's Peak.

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Explore the neighborhood

What people love about DoubleTree Resort by Hilton Penang

  • 10

    Exceptional

    "Scrumptious!Great hospitality."

    Norsham

    |

    June 17, 2022

  • 7.6

    Very good
    Breakfast

    "The best part of this hotel is actually their breakfast."

    Imaya

    |

    June 17, 2022

  • 10

    Exceptional
    Staff 

    "Excellent facilities and room service, friendly and helpful staff, and delicious food make the stay enjoyable and memorable."

    ZALINDA

    |

    June 16, 2022

Overall rating:

8.5

Excellent
10,280 reviews
Cleanliness
8.9
Facilities
8.6
Location
8.2
Read all reviews >
What travelers say they love:
Friendly staff and hotel was clean and comfortable!
Ling from Malaysia
Couple
More about DoubleTree Resort by Hilton Penang

More about DoubleTree Resort by Hilton Penang

DoubleTree Resort by Hilton Penang

Dip your toes in the ocean shore of Penang with a stay at DoubleTree Resort by Hilton Penang.
DoubleTree Resort by Hilton Penang offers impeccable service and all the essential amenities to travelers. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by DoubleTree Resort by Hilton Penang makes it easy to plan your day trips, sightseeing, and more around Penang. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at DoubleTree Resort by Hilton Penang thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with air conditioning. Some rooms at DoubleTree Resort by Hilton Penang even come with extra design features such as a balcony or terrace. In-room entertainment amenities including the television is provided in some rooms.
In some select rooms, you can find a refrigerator, a coffee or tea maker and mini bar at your disposal. DoubleTree Resort by Hilton Penang also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at DoubleTree Resort by Hilton Penang begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
DoubleTree Resort by Hilton Penang offers wonderful recreational facilities for guests to enjoy. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the souvenir shops available right on-site.


Around the property

Don't miss out on all that Penang has to offer during your stay at DoubleTree Resort by Hilton Penang. Multiple day trip options await you and your travel group close to DoubleTree Resort by Hilton Penang, starting with visits to Chew's Jetty located just 10.7 km away. Cheong Fatt Tze - The Blue Mansion is located 9.5 km away, and is one of the most famous tourist spots to visit and photograph.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Breakfast

62 mentions

Swimming Pool

47 mentions

Housekeeping

29 mentions

Beach

16 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Exercise area
  • Game room
  • Garden
  • Massage
  • Pool with view
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Grooming service
  • Hair salon
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [nearby]
  • Car park [on-site]
  • Parking [paid]
  • Taxi service
  • Valet parking
Food and dining
Breakfast options
  • American
  • Asian
  • Vegetarian
  • Gluten-free
Restaurants on site

Makan Kitchen

  • Cuisine: Local, Malaysian
  • Menu: Buffet, A-la-carte
Location
56, Jalan Low Yat, Batu Ferringhi, Penang, Malaysia, 11100
Excellent
Location

8.2

Airports

  • Penang International Airport (PEN)
    20.2 km 45 min drive
  • Sultan Abdul Halim Airport (AOR)
    81.3 km

Public transportation

  • Penang Hill Railway Station
    7.8 km
  • Komtar Bus Terminal
    9.8 km

Hospital or clinic

  • Tejani Medical Clinic
    2.1 km

Shopping

  • Batu Ferringhi Night Market
    2.2 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    1.7 km
What's nearby

Popular landmarks

  • Batu Ferringhi Beach
    1.6 km
  • Escape Theme Park
    6.7 km
  • Entopia
    6.8 km
  • Kek Lok Si Temple
    8.7 km
  • Cheong Fatt Tze - The Blue Mansion
    9.6 km
  • Armenian Street
    10.1 km
  • Penang Fort Cornwallis
    10.3 km
  • Khoo Kongsi
    10.3 km
  • Pinang Peranakan Mansion
    10.4 km
  • Chew's Jetty
    10.7 km

Nearby landmarks

  • TeddyVille Museum
    10 m
  • Miami Beach
    80 m
  • Teluk Nangka
    350 m
  • Moonlight Bay Beach
    570 m
  • Shamrock Beach
    640 m
  • Teluk Gintan
    770 m
  • cfdddvc
    860 m
  • Penang Floating Mosque
    1.1 km
  • xx x
    1.2 km
  • Tanjung Bungah Beach
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee60 MYR
  • Distance from city center20km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)59 MYR
  • Daily Internet/Wi-Fi fee0 MYR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors13
  • Number of restaurants1
  • Number of rooms 316
  • Room voltage220
  • Year property opened1988
  • Most recent renovation2017

Reviews of DoubleTree Resort by Hilton Penang from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.9
Facilities8.6
Location8.2
Service8.9
Value for money8.5
High score for Penang
Rating
9+ Exceptional (787)
8-9 Excellent (215)
7-8 Very Good (261)
6-7 Good (108)
<6 Below Expectation (191)
Time of the year
Mar - May (440)
Jun - Aug (388)
Sep - Nov (359)
Dec - Feb (375)
All guests (4,301)
All room types
All languages

Show reviews that mention 

Showing 1,562 verified guest comments
12345
8.8
Excellent
Ragunandhan from Singapore
Couple
King Deluxe - High Floor
Stayed 2 nights in September 2019

Excellent hotel with Amazing Ocean Views ! ”

The hotel is located right in front of the ocean and has good sea facing rooms with balcony etc. We actually booked a King Room with Balcony and High Floor (As mentioned in Agoda booking). The picture shown in Agoda for this room had a full ocean facing room with a good balcony. However, while trying to check-in the hotel staff mentioned that my booking had only king room with balcony on a high floor (but doesn’t mention ocean view and has only hill view for they weekend). I specifically booked that category only for the ocean view. So, we had to top up extra for a Terrace Suite Sea View Room, which had a huge terrace balcony with amazing ocean views. We literally did not want to go our t of our room. The house keeping was excellent and prompt. We had ordered dinner to our room on the the first night of our stay. The room service took 1 hour and 10 mins to send the food and also called after 1 hour mentioning they didn’t have one of the item I had order an hour ago. I was completely disappointed and was so angry due to my hunger (hangry). However, during the next day at breakfast, the food and beverage manager at the Mr. Baharin Burhan identified us with the rooms number and apologised in person for the delayed and offered a complimentary meal to make it up for the delay. The service of the staff was excellent. They are always smiling and willing to listen to your problem if you encounter one and eager to help you out with anything. Great hospitality and location. Will definitely stay with Doubletree Resort by Hilton, Penang soon. Highly recommend 👍🏻

Reviewed September 24, 2019

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10.0
Exceptional
NORITA from Malaysia
Family with young children
Twin Guest Room
Stayed 1 night in December 2019

I Love Everything!”

Good day.. i love this hotel so much! Other than Mangala Resort, DoubleTree Resort By Hilton Penang now became one of my favorite hotel.. nothing to complaint coz everything is almost perfect :) I want to thank this hotel for making my stay a memorable one.. it's my wedding anniversary actually & i just asking the hotel to provide a slice of cake to surprise my husband.. end up, they deco the room beautifully with fresh rose petals & it's FOC.. all that beyond my expectation.. tq so much! definitely we will come back again someday :)

Reviewed December 09, 2019

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9.6
Exceptional
MOSES from Singapore
Group
Twin Guest Room
Stayed 2 nights in April 2018

Everything, So Brand New!”

The DoubleTree Resort by Hilton Penang is a mere 45-min drive from the airport. Located just by the beach, the hotel is very much accessible by nearby Georgetown. The lobby is huge and spacious, and facilities such as the gym and swimming pools, inviting. I was assigned a corner room, which was larger than other hotels of similar tier. The interior design was very modern, with nice finishing touches such as USB charging ports and a variety of lighting options. Overall a pleasant stay, made even better with attentive and friendly staff.

Reviewed April 23, 2018

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9.6
Exceptional
Chee from Singapore
Couple
King Deluxe Room Balcony
Stayed 2 nights in January 2019

Excellent service! ”

Excellent service since we step into the lobby with complimentary warm cookies and it was delicious! And it was my gf birthday, requested some surprise. Open room door saw swan decor with birthday wishes on the bed. More than I could ask. Two birthday cake on day 1 and day 2 after we when back to the hotel, much surprise! And didn’t expect this much! Really appreciated it! However I did requested for high floor room with sea view but what we got in the end was at 2nd floor with partially sea view. And the room was a little dirty and dusty with spider web at the corner. But in the end it was a excellent experience staying at Doubletree Penang by Hilton. Me and my gf love it very much! Great job Doubletree Penang and Hilton!

Reviewed January 23, 2019

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9.6
Exceptional
Ching from Malaysia
Couple
King One Bedroom Suite Balcony
Stayed 4 nights in February 2020

Quiet Getaway”

This hotel is marvellous for a quiet getaway from city. Location is away from bustling traffic and located midway between Georgetown and Batu Ferringhi. Nice calming ambience and well taken care by their well trained staffs. Room was spacious and view from balcony towards the sea was what i needed for a break. Preferably if you drive your own car as you need to travel out whenever you feel like having local penang foods. This hotel comes with ample multistorey carpark. On the side note, it does not have a private beach, so we spent most of our time at the swimming pool whenever we wanted to swim. Definitely worth visiting again if i need a quiet getaway.

Reviewed March 26, 2020

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10.0
Exceptional
Chang from Malaysia
Couple
Twin Guest Room
Stayed 1 night in June 2019

A resort that truly live up to the Hilton name”

Excellent & speedy check in service handled by floor manager of the day Miss Shalini. They spotted us when we came in from the car park carrying our luggages and spot on attentive. Welcome cookies were warm, luggages were handled and delivered to our room in a speedy manner. She was informative too in suggesting our best mode of transportation to another location in Batu Ferringi which we were supposed to attend a wedding dinner that day. Love the pool side, pool side service and also the next morning buffet spread in terms of varieties and tastiness. Room and toilet were very clean although there's a small bit of stain on the window curtain but it's not really our concern as it is understandable that we were in this place during one of the peak holiday weekend of the year. Air-conditioning is cold enough and perfect for me. Love how the Careline provided me with a complimentary shaving kit when I told them my shaver was broken on the morning. Not to mention some of the toiletries provided are Crabtree & Evelyn products. Overall we give this resort a 10/10 for our stay here. Definitely it live up to the Hilton name and standard. Will come back again if we are going to Batu Feringgi for a getaway.

Reviewed June 11, 2019

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9.2
Exceptional
Eng
Couple
Twin Guest Room
Stayed 1 night in June 2019

Spacious room. Nice Ambience”

The hotel is located in a quiet area within Batu Ferringhi. The room is very spacious and the bed is very comfy. But the quantity of the shower gel and shampoo provided is too little. Not quite enough for 2 persons. If the hotel could add a coffee table in the room that would be perfect. Overall the ambience of the hotel is very nice and very resort feel. Building and furnitures are well maintained. Cookies provided by the reception upon check in is yummy.

Reviewed June 23, 2019

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10.0
Exceptional
Clifford from Malaysia
Family with teens
King Deluxe Room Balcony
Stayed 3 nights in January 2020

Wonderful staff and service”

The hotel is very nice, as we knew from our previous trips, but on this visit, the staff were so welcoming and friendly to our family. From arranging the New Year Eve dinner to ensuring we had comfortable rooms close to each other, to the helpful and hardworking housekeeping staff, we were well taken care of. Thanks to Mr Karim, the General Manager, Mr Bob, Mr Baharain, and all the restaurant staff for making us feel at home. We will definitely go back to Doubletree Hilton in our next trip to Penang

Reviewed January 29, 2020

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10.0
Exceptional
Kay from Singapore
Couple
Terrace Suite Sea View
Stayed 2 nights in September 2019

Exceptional stay & service”

Stayed: 2 Night, Sky Terrace Suite Thumbs up: Chris meeting us upon arrival at the lobby & gave us speedy check in. Ensuring us for a room as we were early. Went for lunch & chris met us at the hotel’s restaurant( makan kitchen) personally to pass the room cards to us ensuring everything is all ready. Shanaka: for always checking up on my partner & i. Asking about the quality of the food & remembered that we didnt finished our nasi goreng even asked if there was something wrong. Went the extra miles to find a florist near the hotel that i could arrange for flower delivery for my partner. Beautiful room, nice view. Warm staffs from start to end. Truly a DoubleTree standard. The best DoubleTree in Malaysia. Staffs from JB & KL should learn from Penang as staffs here are way more warmer & friendlier.

Reviewed September 28, 2019

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10.0
Exceptional
Muhammad from Malaysia
Couple
King One Bedroom Suite Balcony
Stayed 1 night in July 2020

Beautiful Hotel, Beautiful Memories”

I booked for a One Bedroom Suite with Balcony and I got a spacious room complete with the view of Batu Ferringhi Beach! The location of the property is spot on. The building looks proud from afar and the inside reflects the outer image. I love the mattress and pillows, they're so comfortable. The bathroom and toilet are nice too. I will definitely come again when I visit Penang in the future. Thank you agoda!

Reviewed July 11, 2020

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8.8
Excellent
Ing from Australia
Couple
King Deluxe Room Balcony
Stayed 2 nights in February 2019

Good location”

We stayed tonight in DoubleTree Resort. It was relaxing, not too far from the night market, but its a bit distance from Penang town.

Reviewed April 12, 2019

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9.2
Exceptional
PUI from Malaysia
Couple
King Guest Room
Stayed 1 night in June 2018

New hotel near a small beach”

New hotel by a small beach but it isn’t at the central part of Bath Ferringhi beach where the night markets and most of the restaurants are. Need a car to go around. Room is spacious and clean. All staffs are friendly and good. Nice pool and have an overhead bridge to cross the road and access the public beach. Breakfast was okay. Nice place to relax for a day or two. Cons : Pillows in the room are really too too soft. Bad night’s sleep due to that.

Reviewed June 03, 2018

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8.8
Excellent
Fionie from Singapore
Group
Twin Guest Room
Stayed 1 night in January 2018

Friendly staff, Clean Rooms”

Loved the friendliness of the staff, cleanliness of the rooms and the amenities. Beds were large and soft. Towels were soft and new too. The only draw was that there was an error in the card system causing us to be locked out of our room and even the master card couldn't work. They had to get a machine up to reset the card system. Location is about 2km from the Batu Ferringhi Night Market and i didn't spot much shops or restaurants beside the Resort. But as I rented a vehicle, travelling wasn't an issue for me. Loved the quiet and peaceful surroundings. Overall, a good stay in terms of cleanliness and service.

Reviewed January 27, 2018

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10.0
Exceptional
Adam from Malaysia
Family with young children
King Guest Room
Stayed 1 night in October 2020

Simply the best”

Nothing much to say other that giving DoubleTree Resort by Hilton Penang a 5 stars

Reviewed October 21, 2020

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8.0
Excellent
Azran from Malaysia
Family with young children
King Deluxe Room Balcony
Stayed 1 night in September 2018

Change for the Better”

The last time I stayed at the hotel, it was named the Hydro Majestic Hotel. My experience at the time was not good and I've told myself that it will be the last time I stayed at the hotel. Many years to the present time, I was pleasantly surprise that the Hydro Majestic Hotel is no more and Double Tree by Hilton has taken over. 9 September 2018 was my 13th wedding anniversary and I told my wife that we might want to give the hotel another chance. I knew I was up for a surprise when I reach the hotel and I didn't disappoint. There was a total 360 degree change from the moment I arrived to the moment I checked out. To name but a few, the hotel reception has delightfully moved to the front, The swimming pool has totally change (approved by the kids) and even though we did booked for the "top of the line" room, our room was beautiful (approved by the wife). Its not just the structure had change for the better, but the staff as well. I was greeted by your staff by the name of Nita.

Reviewed September 12, 2018

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8.8
Excellent
Huey from Malaysia
Group
Twin Guest Room
Stayed 2 nights in December 2020

Excellent”

Service is great, room is clean and comfy, however beach was a disappointment. Beach had a lot of rocks and shells. It was also a very crowded time (year-end), and even swimming in the pool feels super crowded. To be honest, I expected better since it is holding a Hilton brand name, and it's a 5-star hotel. Location is a bit far from the center, but just a short drive will get you there. Granted, I got it at a discounted rate, and what I got matches the price I paid. But if I were to choose again, I will probably have selected a different hotel for comfort and relaxation as that was the purpose of my visit, even if I had to pay more or double the price. Just kinda weird that we had to pay for parking even though we are staying in the hotel (am not complaining cause it's not expensive - only RM3/day, just out of the norm). So will I recommend this venue? Yes, if you are looking for a good deal with great service and a decent room, but no if you are looking for a really relaxing and comfortable trip.

Reviewed January 03, 2021

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10.0
Exceptional
YI from Malaysia
Family with young children
King Deluxe Room Balcony
Stayed 2 nights in June 2019

A gem!”

1st time staying here and I can guarantee there will be more stays here in the future! Great hospitality, my 3yo boy lovee the kids pool area(and the complimentary cookie!), spacious and comfy room, good location (relatively nearer to town compare to other Batu Feringgi hotels of the same value). Beach is just across the road. It was nice and quiet when we were there.

Reviewed July 03, 2019

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9.2
Exceptional
Aishah from Malaysia
Family with young children
Twin Guest Room
Stayed 2 nights in March 2019

perfect for family with small children”

being a hilton honors we got upgraded eventho booked thru Agoda, the room is big enough to have 2 babycot and a king bed and since its my husband birthday they were kind enough to prepare a small cake in the room for him. 25% discount on buffet breakfast and saturday night bbq was awesome, Makan Kitchen never disappoint. my kids love the pool and kiddy pool, barely left the pool.

Reviewed April 02, 2019

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9.6
Exceptional
Stevie from Malaysia
Couple
Twin Guest Room
Stayed 1 night in November 2018

Best place to relax and easy accessible to beach”

Very close to the beach, and the teddy museum. Free cookies provided upon check-in, very warm kind of welcome gift. Hotel room are very clean and neat, without any smoke smell. Given Crabtree and Evelyn as toiletries material, very much appreciated it. Overall experience was 90% !!! Give 10% for future room for improvement. Keep it up Hilton Hotel. Will recommend more friend to stay here whenever they are in planning to stay for short vacation in Penang.

Reviewed November 25, 2018

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10.0
Exceptional
KABILAN from Malaysia
Family with young children
Twin Guest Room
Stayed 1 night in March 2020

Above expectations!”

This will be my choice of hotel for coming visits to Penang. i was mesmerized by how beautiful and luxurious the hotel is. Such a class ! The hotel staff on the other hand were so friendly and helpful and always with a smile. The breakfast is a must as they serve local Malaysian cuisine and its delicious to be honest. The room is very big for all four of us , the shower is cozy and we have a sofa bed. The swimming pool is huge and has two kids pool. also, to my surprise, they also have a linking bridge that will take you right to the beach from the hotel. how cool is that ? I've been to Penang many times before, but this hotel is one step above the rest and im definitely going to recommend to all of my friends.

Reviewed March 12, 2020

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