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Dorsett Kuala Lumpur
Dorsett Kuala Lumpur
Dorsett Kuala Lumpur
Dorsett Kuala Lumpur
Dorsett Kuala Lumpur
Dorsett Kuala Lumpur
Dorsett Kuala Lumpur

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8.1

Excellent

20,644 reviews

20,644 reviews

Housekeeping512
Breakfast225
Shops110
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Spa Village

50 m

Cooking Classes at Kings Kitchen Klub

130 m

Bangkok Jazz

160 m

Ayurvedium

180 m

Starhill Gallery

190 m

Popular landmarks
Pavilion Kuala Lumpur

290 m

Jalan Alor

690 m

KLCC - Bukit Bintang Pedestrian Walkway

750 m

Aquaria KLCC

760 m

KLCC Park

930 m

Closest landmarks
Ting Skin & Laser Centre

200 m

Jim Thompson Silk

210 m

House of Suzie Wong

210 m

Chulan Square

210 m

Chulan Tower

220 m

Dorsett Kuala Lumpur

172, Jalan Imbi,, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map

Make your best journey to Kuala Lumpur with the promised standard of Clean and Safe, and enjoy free Wi-Fi in all rooms. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and spa on-site.

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Highlights

Located in heart of Kuala Lumpur

Check-in [24-hour]

Airport transport

Excellent breakfast

Excellent view

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Complimentary WIFi in all rooms

Exercise area

Swimming pool [outdoor]

Luggage storage

Contactless check-in/out

This property is in high demand!

50 travelers have booked today.

Value for money8.1
Distance to city center0.1 Km
Location rating8.7
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.2 km

Rooms available at Dorsett Kuala Lumpur

Very good
Room comfort & quality

7.9

Dorsett Residences 2-Bedroom Premier Suite with 1 Queen Bed and 2 Single Beds
...
  • Room size: 94 m²/1012 ft²
  • City view
  • 1 queen bed & 2 single beds
Enter dates to see prices
Dorsett Residences 2-Bedroom Suite with 2 Queen Beds
...
  • Room size: 74 m²/797 ft²
  • City view
  • 1 queen bed & 1 queen bed
Enter dates to see prices
Dorsett Residences 2-Bedroom Premier Suite with 1 Queen Bed and 1 Single Bed
...
  • Room size: 94 m²/1012 ft²
  • City view
  • 1 queen bed & 1 single bed
Enter dates to see prices
Dorsett Residences 2-Bedroom Suite with 1 Queen Bed and 2 Single Beds
...
  • Room size: 74 m²/797 ft²
  • City view
  • 2 single beds and 1 queen b...
Enter dates to see prices
Executive Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Dorsett Suite
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Dorsett Room
...
  • Room size: 30 m²/323 ft²
  • Street view
  • 2 single beds or 1 king bed
Enter dates to see prices
Dorsett Residence Queen Studio
...
  • Room size: 61 m²/657 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Family Room
...
  • Room size: 30 m²/323 ft²
  • Street view
  • 1 single bed and 1 king bed...
Enter dates to see prices
Deluxe Premier
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Dorsett Kuala Lumpur?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Dorsett Kuala Lumpur?

Dorsett Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 220 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. Parking is available for a fee of 30 MYR per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Dorsett Kuala Lumpur?

Start your mornings right, with the continental and buffet breakfast options offered at Dorsett Kuala Lumpur. Adults can enjoy breakfast offered with an additional charge of 43 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Dorsett Kuala Lumpur?

Dorsett Kuala Lumpur features an on-site restaurant for your dining convenience. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Dorsett Kuala Lumpur?

Large events and gatherings such as weddings and private events can be hosted at Dorsett Kuala Lumpur. Audio-visual equipment service is offered to help your event go smoothly.

Can business events be hosted at Dorsett Kuala Lumpur?

On-site venues and convenient event services make Dorsett Kuala Lumpur an ideal choice for hosting meetings. The 4 venues can accommodate up to 200 people. Projector or LED display is available to help your business event or meeting a successful one.

What is the smoking policy at Dorsett Kuala Lumpur?

Dorsett Kuala Lumpur does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Dorsett Kuala Lumpur?

The closest train, metro, or bus station to Dorsett Kuala Lumpur is SBK15 Muzium Negara, 250 m away.

What restaurants are nearby Dorsett Kuala Lumpur?

Restaurants including Cesar's, Pool Bar at The Ritz-Carlton and Gonbei are popular in Dorsett Kuala Lumpur’s neighborhood which is known as Bukit Bintang.

What popular shopping places are close to Dorsett Kuala Lumpur?

Shopping options in Dorsett Kuala Lumpur’s Bukit Bintang neighborhood include Pavilion Kuala Lumpur, Berjaya Times Square and Sungei Wang Plaza.

What are popular attractions near Dorsett Kuala Lumpur?

Guests at Dorsett Kuala Lumpur can easily visit Berjaya Time Square Theme Park, Bintang Walk and Museum of Illusions located in the Bukit Bintang area.

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See map

Explore the neighborhood

What people love about Dorsett Kuala Lumpur

  • 10

    Exceptional
    Staff 

    "Nice hotel with helpful staff from the concierge.Definitely with return again."

    Azhar

    |

    June 24, 2022

  • 10

    Exceptional

    "Very very interesting and totally recommended"

    Samah

    |

    June 23, 2022

  • 8.4

    Excellent
    Cleanliness

    "Hotel Room clean"

    Chia

    |

    June 23, 2022

Property ranking|Compared to 6,474 Kuala Lumpur properties
See all rankings
Room comfort score
7.9/10
Location score
8.7/10
Room size
60 sqm.
Service score
8/10
Better than
98
%
of Kuala Lumpur properties
Better than
95
%
of Kuala Lumpur properties
Bigger than
95
%
of Kuala Lumpur properties
Better than
93
%
of Kuala Lumpur properties
Overall rating:

8.1

Excellent
14,146 reviews
Cleanliness
8.1
Facilities
7.6
Location
8.7
Read all reviews >
What travelers say they love:
Location is good, spacious room with wide single bedding.
Stephanie from Malaysia
Family with young children
More about Dorsett Kuala Lumpur

More about Dorsett Kuala Lumpur

Dorsett Kuala Lumpur

See the best of Kuala Lumpur with a stay at Dorsett Kuala Lumpur, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Dorsett Kuala Lumpur is located just 7.6 km from Terminal Bersepadu Selatan, providing your days with easy city access and great exploration options.
The range of services provided by Dorsett Kuala Lumpur ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Kuala Lumpur.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Dorsett Kuala Lumpur are fitted with all the amenities travelers need. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Dorsett Kuala Lumpur include rooms with separate living room and balcony or terrace. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! Dorsett Kuala Lumpur has a selection of cuisine types including halal options.
Have fun at night with your travel companions right at the hotel's bar.
Dorsett Kuala Lumpur promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the spa. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
Have some relaxing fun with family and friends at the shared lounge and TV area.


Around the property

There are many attractions to discover within close proximity to Dorsett Kuala Lumpur. Pose in front of Menara Kuala Lumpur located 1.4 km away, and you can always show your friends the time you went to Kuala Lumpur.


Reasons to stay here

This hotel's food and dining score higher than 99% of accommodations in the city.
This hotel scores higher than 94% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

7.6

Most talked about facilities

Breakfast

678 mentions

Housekeeping

544 mentions

Internet

145 mentions

Swimming Pool

115 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Spa
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Parking [paid]
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Accessible by elevator
  • Closet
  • Coffee/tea machine
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Desk
  • Fitness club privileges
  • Free tea
  • Hair dryer
  • Iron and ironing board
  • Lock box in room
  • Microwave
  • Non-smoking
  • Phone
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke alarm
  • Toiletries
  • Towels
  • Trash cans
  • Wake up call
  • Walk-in shower
  • Wi-Fi
  • Wi-Fi [complimentary]
  • Window
Food and dining
Breakfast options
  • Continental
Restaurants on site

Checkers Café

  • No additional information available

Windows Lounge

  • No additional information available
Location
172, Jalan Imbi,, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Excellent
Location

8.7

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    18.2 km 39 min drive
  • Kuala Lumpur International Airport (KUL)
    45.1 km 54 min drive

Public transportation

  • SBK15 Muzium Negara
    250 m
  • Bukit Bintang Monorail Station
    470 m 9 min walk

Hospital or clinic

  • Ting Skin & Laser Centre
    200 m

Shopping

  • Pavilion Kuala Lumpur
    290 m

Convenience store

  • 7 Eleven
    220 m 2 min drive

Cash withdrawal

  • ATM
    80 m 3 min walk
What's nearby

Popular landmarks

  • Pavilion Kuala Lumpur
    290 m
  • Jalan Alor
    690 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    750 m
  • Aquaria KLCC
    760 m
  • KLCC Park
    930 m
  • Petronas Twin Towers
    1.2 km
  • Menara Kuala Lumpur
    1.4 km
  • Chinatown - Kuala Lumpur
    2.1 km
  • Central Market
    2.2 km
  • KL Bird Park
    3.1 km

Nearby landmarks

  • Spa Village
    50 m
  • Cooking Classes at Kings Kitchen Klub
    130 m
  • Bangkok Jazz
    160 m
  • Ayurvedium
    180 m
  • Starhill Gallery
    190 m
  • Tiffin Bay/Tiff's Jazz Lounge
    190 m
  • Starhill Spa
    190 m
  • Spa Indrani
    190 m
  • Escentials
    200 m
  • Bukit Bintang (Star Hill)
    200 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children age 4 – 12 stay for free using existing bedding. However, breakfast will be charged additional. Kindly contact the hotel for more information.
  • Self-Parking charges: MYR 10 per entry. Valet Parking charges: MYR 30 per entry.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Airport transfer fee220 MYR
  • Distance from city center0.1 Km
  • Travel time to airport (minutes)50

Extras

  • Breakfast charge (unless included in room price)43 MYR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors29
  • Number of restaurants1
  • Number of rooms 322
  • Room voltage220
  • Year property opened1997
  • Most recent renovation2017

Parking

  • Daily parking fee30 MYR
Property announcements

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Considering the Coronavirus (COVID-19) circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling.

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

Reviews of Dorsett Kuala Lumpur from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.1
Facilities7.6
Location8.7
Room comfort and quality7.9
Service8.0
Value for money8.1
High score for Kuala Lumpur
Rating
9+ Exceptional (2,076)
8-9 Excellent (1,532)
7-8 Very Good (2,235)
6-7 Good (890)
<6 Below Expectation (1,177)
Time of the year
Mar - May (2,036)
Jun - Aug (1,544)
Sep - Nov (2,025)
Dec - Feb (2,305)
All guests (14,146)
All room types
All languages

Show reviews that mention 

Showing 7,910 verified guest comments
12345
10.0
Exceptional
Izzah from Malaysia
Business traveler
Dorsett Room
Stayed 1 night in July 2017

Location Location Location”

Went to Kuala Lumpur for a Taiwan Huayu Enrichment Scholarship briefing at Menara Yayasan Tun Razak. Just a 5 min walking distance to Dorsett. The nearest MRT is Bukit Bintang Station. Can opt for LRT KLCC (15 min walk). Dorsett also very conveniently situated near the Bukit Bintang shopping heaven. Stayed in Dorsett Room with my mom and sister. Room was clean and spacious. TV channels are limited and I wish for subtitle.

Reviewed July 31, 2017

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Dear Guest, I am truly delighted to note of your perfect score review of your recent stay experience with us. Your kind compliments and constructive feedbacks will certainly be shared with our associates as it will be a great motivation for them to continuously strive for exemplary hospitality. I look forward to welcome you back for another remarkable Dorsett experience. Thank you & warm regards, Adele Ang General Manager

Responded August 01, 2017
Dorsett Kuala Lumpur
10.0
Exceptional
Michelle from Australia
Couple
Stayed 4 nights in April 2010

Dorsett Regency - A Home Away From Home”

Location, Location, Location - stroll to Bukit Bintang, the price of the hotel, the food especially the Malay satay sticks
None.

The Dorsett Regency in Kuala Lumpur is located within walking distance to shops, restaurants and nightlife. The hotel is very clean, with large spacious rooms, a sparkling pool, doormen who wait on you and the best satay sticks in Malaysia. Opposite the larger hotel chains such as the Marriot, The Ritz Carlton, this is a rose amongst the dearer hotels. Bukit Bintang is just around the corner, as well as handy 7 Elevens, Banks and a Laundry that cleans your clothes perfectly and packages them up.

Reviewed April 17, 2010

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10.0
Exceptional
TAHA from Bahrain
Family with teens
Dorsett Residences 2-Bedroom Suite with 1 Queen Bed and 2 Single Beds
Stayed 4 nights in August 2019

Successfull recommendation by agoda ”

Dorsett hotel apartment was a good choice for me and my family. I booked two bedrooms suit and was good choice. The apartment was spacious and lovely. Fully equipped with family needs . The breakfast was rich in variety of food. The staff were friendly and helpful. I left the hotel to langkawi and booked again to stay there for five nights as my family liked it there . It is close to pavilion mall and burjaya times square as well as bukit bintang street . I would recommend it to all families willing to visit kuala Lumpur for tourism and sightseeing

Reviewed August 31, 2019

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Dear Guest, Greetings from Dorsett Kuala Lumpur. We are glad that you are pleased with the convenient location of the hotel, our breakfast offerings, as well as the hospitality extended by my team. Thank you once again for your feedback, we look forward to welcoming you back soon. Best regards, Victor Hiew Director of Operations

Responded September 10, 2019
Dorsett Kuala Lumpur
9.3
Exceptional
Kym from Singapore
Family with young children
Stayed 3 nights in March 2015

Value for money!”

Friendly and efficient staff, Clean hotel rooms and walking distance to Bukit Bintang

This is my second time staying at Dorsett Regency Kuala Lumpur Hotel. Face some hiccups in booking as we are not aware that the connecting rooms are of different room types. However, Agoda and Dorsett Regency resolve the issues before our trip. Friendly and courteous staff. The staff are efficient in their service when we requested for extra towels, newspaper and tea spoons for the cakes we purchase at their Checkers Café. The rooms are cleaned up well and properly and the young housekeeper always make sure that we have bottled water and clean towels. The food street (carpark convert to make shift stalls at night), mama shop, coffee shop selling noodles and convenience stores are just available a stone throw away. Will re-visit Dorsett Regency again after they revamp the hotel this August.

Reviewed March 24, 2015

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10.0
Exceptional
Muhammad from Brunei Darussalam
Family with teens
Dorsett Room
Stayed 2 nights in March 2018

Excellent location and value for money”

I stayed at the Family Room with my parents and they were both satisfied with this hotel. The family room is spacious for 3 adults, clean and comfortable. Unfortunately, the view are obstructed by other tall buildings. The hotel is located at less-busy-corner of Bukit Bintang so Pavillion Kuala Lumpur and the Bintang Walk are just within walking distance. Moreover, this hotel is accessible by Grab and Uber. I would also commend on their breakfast at first floor. They have wide variety of foods and they are all amazing! Seats are well managed by the waiter/waitress and foods are refilled frequently. Last but not least, their service from reception, concierge and room service are good too.

Reviewed March 22, 2018

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Dear Encik Muhammad, Thank you for your wonderful review of our hotel. It was a pleasure being of service to you and we look forward to welcoming you back to the hotel again. Thank you & warm regards, Adele Ang General Manager

Responded March 30, 2018
Dorsett Kuala Lumpur
7.7
Very good
Sarah from Australia
Couple
Stayed 3 nights in February 2015

Comfortable hotel in a great location”

Location, fast internet and very comfortable bed

The Dorsett Regency is an older hotel -so is a bit worn out - but is still very comfortable. We booked a Deluxe Premier room to have more space - and the room was spacious with a city view - we could see the Petronas Towers which was great. The internet was fast and reliable. The bed and pillows were so comfortable- perfect balance of firmness and softness. We were given a room on the 15th floor which meant we were just above the construction going on next door - so I was initially concerned that we would be woken up by construction noise - however other than some very faint hammering - we were not bothered by the construction at all. The pool was great. The location of the Dorsett Regency was perfect - just around the block from Jalan Bukit Bintang - where there are 2 malls and we found a great Arab restaurant called Sahara which has excellent Turkish coffee. If you are looking for good food at a good price - you can't beat the excellent food court on the basement level of the Pavilion Mall- lots of variety - fantastic food - and very cheap!! We ate there every night except 1. From the Pavilion Mall you can easily access the Petronas Towers area. Go to the left hand wing of the Pavilion Mall- (on the left as you face it from Jalan Bukit Bintang) - there is a walkway that runs along beside the Pavilion - which is lined with western restaurants and bars - if you walk through there and continue on - that joins onto the elevated covered walkway that goes all the way to the Impiana KLCC Hotel and the Kuala Lumpur Convention Centre - it then links from there to the Suria KLCC shopping centre - which has a lake with fountains. So having all of this within easy walking distance from the Dorsett Regency was fantastic. Overall we had a great stay at the Dorsett and would stay there again.

Reviewed February 16, 2015

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10.0
Exceptional
Nur from Singapore
Couple
Dorsett Room
Stayed 2 nights in September 2019

Excellent service!”

I had checked in on my birthday, and the staff were kind enough to give me an upgrade to a suite. After I had settled down in my room, they then brought a cake, balloons and about a team of 7 staff to sing Happy Birthday to me outside my room. It brought me nearly to tears, and I am extremely grateful. Never had a reception like this at a hotel before. All of the staff were really helpful and gracious. From the front desk, to the breakfast staff, to the bellboys. Very convenient location; walking distance to Pavilion, Lot 10 and Jalan Alor Night Market. KK Mart, 7-11 and 168 minimart all within 5 minutes' walk if you need necessities or late-night snacks. Excellent service, Dorsett Kuala Lumpur! Will definitely stay here again the next time I'm in KL. :D

Reviewed October 09, 2019

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Dear Guest, Thank you for sharing your feedback. We are delighted to learn that you have enjoyed your stay with us, and you are pleased with the birthday arrangement from the hotel. Thank you for your warm words of compliments to the team for the hospitality extended during your stay with us, and the convenient location of the hotel. Kindly let us know if there is anything we can do. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations

Responded October 11, 2019
Dorsett Kuala Lumpur
9.0
Exceptional
Peter from Australia
Solo traveler
Stayed 5 nights in October 2014

Great hotel with ideal location”

location / staff / cleanliness

the dorsett hotel is fully recommended for stays .. the location is ideal for the bukit bintang shopping district and located amongst the finer hotels of kuala lumpur .. the staff are well trained and friendly .. the rooms provide all that is needed .. full buffet breakfast available for all walks of life .. recommend for all

Reviewed October 15, 2014

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10.0
Exceptional
Jill from Australia
Couple
Stayed 3 nights in September 2009

Dorset Regency a winner”

The location and facilities available were fantastic
There were no downsides to staying at this hotel

The Dorsett Regency is a high quality well located hotel in the heart of Bukit Bintang. The services offered are the equal of any hotel I have visited and offer terrific value for money. The close proximity to the shopping precinct and availability of many eating and drinking venues are good options to experience the heart of Kuala Lumpur

Reviewed September 29, 2009

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9.0
Exceptional
Jeffrey from Australia
Family with teens
Stayed 10 nights in September 2011

Great Location, with friendly staff ”

great location

we have stayed at the dorsett before and booked again. we had my son + nephew with us this time. so booked through agoda with the cheapest rates (++) rooms were allocated on the same floor. the check in staff had to look for a while to allocate us rooms next to each other. i love the location as it is close to every thing , from the pavillion shopping, pavillion food court for meals, to bukit bintang, to walking distance to lot 10, starhill, sungi wang, times square. :) breakfast included, which was well rounded meal. fresh fruits, omelet's freshly made, freshly baked croissants. the only down side with breakfast is the amount of food wasted by guest who do not know to take only as much as they can eat...they don't need a buffet selection on their tables. however this is not the fault of the hotel but manner's in guest. the gym was small, however i managed to use the treadmill every day and only one day had missed out and had to use the bike. i think this can be improved as there seems to be a room with windows over looking the pool which would suit as a gym much better i loved housekeeping the room was kept very clean , and any thing we requested i.e more tea, coffee, sugar was complied with. towels were changed daily, and when asked they vacuumed our carpet again. our washing was done daily using housekeeping at a reasonable cost, and delivered back to the room on hangers that night. we utlised the dvd hire equipment for my son and nephew to watch their dvd's late at night. room service was prompt, and the food reasonably priced for the boy's sometimes need for a late night snack. spa i used for a pedicure which was priced a bit high, and i was not sure about it as they did not seemed fully trained did a reasonable job but not as good as other foot spas. seemed filled with older men getting massages. though they had state of the art tv's for us or computers while you had your massage so that is a +

Reviewed September 22, 2011

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9.6
Exceptional
David from Indonesia
Family with teens
Family Room
Stayed 1 night in January 2018

Fantastic!”

My first time in Bukit Bintang and I was taken really taken by surprise with Dorsett. It's located at the east end of Bukit Bintang area, so it was quiet and peaceful, but yet reaching the bustling busy streets with malls is just 150m away! How convenient is that! Due to holiday season, the rooms were full, so my Family Room got upgraded to a suite room, which is amazing. Breakfast was great with plenty of food choices, but the dining room was rather small compared to the number of guests, and I saw a very long line of people waiting. I took one star out of the facilities because of the lackluster gym area and equipments. Seriously, Dorsett should be ashamed :( But overall I truly enjoyed staying here and I would most definitely return! I'll just skip the gym.

Reviewed January 08, 2018

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Dear Mr David, Thank you so much for taking the time to share your feedback and observations, which are useful for our continuous improvement. We are indeed preparing to renovate our Gym and pool, to elevate the guest experience of our hotel. We hope to have another opportunity to welcome you back in the time to come to make your return visit a more enjoyable one. Thank you & warm regards, Adele Ang General Manager

Responded January 08, 2018
Dorsett Kuala Lumpur
8.7
Excellent
Anne from United Kingdom
Business traveler
Stayed 1 night in October 2014

Excellent city centre hotel, great value for money”

Superb room, central location, fast internet

I stayed one night at Dorsett Regency Hotel. I have stayed here previously and would definitely do so again. The hotel is clean, bedrooms are large, spacious and clean. Good bathroom with powerful shower. Staff were efficient at checking in / check out. Although I was staying on a business trip, this hotel would be an excellent base for a family stay in Kuala Lumpur. Short walk to the extensive shopping areas in Bukit Bintang.

Reviewed October 27, 2014

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10.0
Exceptional
Adriana from Malaysia
Solo traveler
Stayed 1 night in September 2014

My first luxury stay in KL”

The luxury room, the service, and also the accommodation.

I booked Deluxe Premier Room. I arrived Dorsett Regency Kuala Lumpur around 2.15pm due to heavy traffic from Melaka. A great place to say especially to indulge yourself with luxurious environment. The room was spacious, clean and admirable with the beautiful scenery of KLCC. Worth all the penny spent. A walking distance from Pavilion and also have a lot of taxi service up in front of the hotel. Friendly hoteliers and also goodd room service. I am surely gonna stay at Dorsett once again whenever I want my self-treat in the future.

Reviewed September 19, 2014

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10.0
Exceptional
Firdaus from Australia
Solo traveler
Stayed 2 nights in August 2009

Luxury Stay - with Home comforts”

Great sized rooms, Room service was quick with non expensive prices. Decor was modern and clean. Security was great, impressed with knowing that just anyone cant get on the hotel floors without the high tech room keycards
Didn't find anything i didnt like!

The rooms was very comfortable, clean and immaculately designed. Felt like i was spoiling myself on a budget price. Wifi in room made me easy to do my online based business. Internet connection was fast, easy and smooth. Staff was friendly and courteous. Room service was fast and food presented like 5 star restaurants and tasted delicious. I cant fault this hotel, and have already been recommending it to many of my friends and associates.. Will definitely go back again when im back in Kuala Lumpur. Thank You Dorsett KL crew!

Reviewed September 01, 2009

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9.0
Exceptional
MANUEL from Philippines
Couple
Stayed 1 night in May 2011

hotel right smack in the center of everything ...”

the restaurant served very good breakfast and the locatiion is central to most ...

the Dorsette Regency is just along the major shopping areas of Kuala Lumpur where you have upscale shopping in Palladium and medium scale in Farenheit plus a mall with many local good in Lot 10 ... what we found convenient is right outside there are teksis that you can get which can bring you anywhere in Kuala Lumpur ... the Dorsette has good sized teles and very clean bathrooms ... the breakfast had a lot of varieties where we ate all we could ... hahaha had a great time .

Reviewed May 26, 2011

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10.0
Exceptional
Anthony from Australia
Couple
Stayed 4 nights in November 2011

Great Service and Great Location”

Friendly staff and convenient location to all attractions.

we enjoyed our stay at the dorsett hotel very much. the service was great and we were treated like we were part of the family. nothing was too difficult and the staff ensured we had a great time. the local information that was given to us ensured we saw a lot more of kuala lumpur than we would have. we would be very happy to return to the dorsett for my next holiday in kuala lumpur. thanks for the great memories!

Reviewed November 14, 2011

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9.0
Exceptional
Hanna from Singapore
Couple
Stayed 2 nights in December 2012

Value for money, good location”

location, attentive staff and comfortable room

It was my second time staying at Dorsett Regency and it probably wouldn't be my last. Although it is not the newest hotel in the block, the room was clean, the beds were comfortable and the location was good. Walking distance to Pavilion and the other shopping malls in Bukit Bintang. It's a 5-10 min walk to the Bukit Bintang train station so it is convenient to get around town. My friend and I are Muslims and forgotten to bring our prayer mats. So we used towels as prayer mats instead. When we came back to the hotel, we noticed that our rooms were made up, and the staff had taken out a proper prayer mat and placed it on our bed for our use. It was very attentive of the staff, and for that I must give my sincerest compliments. Thank you.

Reviewed November 08, 2013

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9.7
Exceptional
Kassim from Singapore
Family with teens
Stayed 2 nights in December 2010

Best Value For Money When Staying At Kuala Lumpur”

Location,Cleanliness,Price(Very Cheap),
Overall Size of the hotel,Small pool,small bathrom

This is overall a great bang-for-buck hotel when staying in KL.It is within close proximity with top hotels like the westin,ritz carlton and marriot.It is just a 5 min walk away from the Pavilion and the main Bukit Bintang shopping area.Rooms are extremely clean and service was very commendable for a small,petite looking four star hotel. Great place to relax after that long hard day of shopping!I'll be definitely returning to this hotel on my next visit to Kuala Lumpur.

Reviewed December 18, 2010

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9.7
Exceptional
TEK from Malaysia
Family with young children
Stayed 1 night in September 2012

Great Hotel”

Great Location

Dorsett is always my first choice for staying in KL. The hotel is located in Bukit Bintang, walking distance to Pavillion Megamall, Farenheit, Times Square etc. The price is quite reasonable. Previously, I saw a lot of bad comments about the breakfast but I think the breakfast is nice. There's a lot of varities, western, local and japanese food. Too bad I can't try all because have no time for gym. This round, the check-in is not smooth properly due to Merdeka Day. However, the reception still serve with smiling face. Thanks you Dorsett, see you in Xmas.

Reviewed September 13, 2012

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9.6
Exceptional
chin from Malaysia
Family with young children
Dorsett Room
Stayed 2 nights in December 2016

Family holiday trip”

Dorsett kuala lumpur is a great hotel to stay. It is clean & it is a very good hotel for u to rest after tired whole day sjopping :-). I will bring my family stay here again in my year end holiday again! Well done Dorsett Kuala Lumpur & thank you given me & my family a nice stay !

Reviewed January 02, 2017

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Dear Guest, I am truly delighted to learn that your family's stay experience met your expectations and your lavish praises will certainly be shared with my team as it will be a great motivation for them to continuously strive for service excellence. My team and I look forward to welcoming you back for another memorable Dorsett experience in Kuala Lumpur. Thank you & warm regards, Christina Toh Area General Manager

Responded March 31, 2017
Dorsett Kuala Lumpur
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