Dorsett Grand Labuan
Dorsett Grand Labuan is the perfect choice for travelers who want to take in the sights and sounds of Labuan. Experience an urban escape in Labuan with a stay at Dorsett Grand Labuan, with its exceptional location right in the city center. Keep your options open! Whatever your interests in Labuan, you'll access them conveniently with a stay at Dorsett Grand Labuan, just 2.0 km from Labuan Airport.
At Dorsett Grand Labuan, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Labuan is made even more convenient with the taxi and car hire services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Dorsett Grand Labuan. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Dorsett Grand Labuan are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at Dorsett Grand Labuan, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at Dorsett Grand Labuan. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Dorsett Grand Labuan caters to its guests varied dietary restrictions with cuisine types such as halal available. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Dorsett Grand Labuan offers an excellent variety of recreational facilities. A relaxing end to every day is possible with a visit to the massage, hot tub, steam room and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Beat the hot weather with cooling water activities like fishing and diving. Challenge your travel group members or other guests to competitive fun, with the hotel's golf course on site. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.
Reasons to stay here
Compared to other accommodations in Labuan, facilities here are rated higher than 82% of them.
Compared to the city's accommodation options, this hotel scored higher than 98% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 98% of other accommodations in Labuan.
An asset to Labuan”
From our welcome by Clara to our farewell by Adam and Andry the staff of Dorsett Grand Labuan could not have done more to make our stay memorable. We had booked two rooms with breakfast and access to the executive lounge. We were disappointed to hear that the lounge was closed but instead we were given a "Happy Hour" at the bar that included finger food and drinks. We were pleasantly surprised to discover that we had been given spacious and well appointed Executive Suites with harbour views: comfortable, clean, and tastefully decorated. In summary, the Dorsett is a great place to stay and is an asset to Labuan.
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Dear Ohn, First and foremost, thank you for selecting Dorsett Grand Labuan for your accommodation needs during your visit to Labuan. On behalf on my team, allow me to thank you for your wonderful review and we are truly pleased that you had a pleasant stay. I am delighted and honoured to hear that we have been part of your many journeys that you have taken. Rest assured that we will do everything it takes to make us deserving of your loyalty. Once again, thank you for your review and we look forward to welcome you back to Dorsett Grand Labuan. JOANA POLLY GABAH Assistant Manager - Front Office
High quality hotel”
I have stayed at this hotel a number of times and will do so again. I'm always impressed by the service of the staff and the food provided. The bedroom is large with good internet / wifi.
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Dear Anne, First and foremost, thank you for selecting Dorsett Grand Labuan for your accommodation needs during your visit to Labuan. On behalf on my team, allow me to thank you for your wonderful review and we are truly pleased that you had a pleasant stay. I am delighted and honoured to hear that we have been part of your many journeys that you have taken. Rest assured that we will do everything it takes to make us deserving of your loyalty. Once again, thank you for your review and we look forward to welcome you back to Dorsett Grand Labuan. Best Regards, GHILORINE GABRIEL Marketing & Communication Executive
Staff make the hotel”
The hotel has definitely seen better days but staff friendliness and service make up for any building deficiencies. Staff always had a cheery hello and went out of their way to provide top service. The food was always well prepared and reasonably priced. There is a restaurant just off Reception called The Living Room that is also has good reasonably priced food and drink and great service. It is separate to the hotel so you can't put your bill on your hotel room. The pool is well maintained and very welcome after hot Labuan days. So the Dorsett is not five star due to aging facilities but we thought the service was generally first rate.
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Dear Kelvin, First and foremost, thank you for selecting Dorsett Grand Labuan. On behalf of my team, I thank you for taking time out from your busy schedule to give us your rating and we are truly pleased that you had a great stay experience. Your review have been shared with our associates to ensure continuous excellent service. Once again, thank you for your time and we look forward to having you back with us again. Best Regards, GHILORINE GABRIEL Marketing & Communication Executive
Good”
Nice hotel in a good situation, with very friendly and helpful staff.
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Dear James, First and foremost, thank you for selecting Dorsett Grand Labuan for your accommodation needs during your visit to Labuan. On behalf of my team, I thank you for taking time out from your busy schedule to give us your rating and we are truly pleased that you had a great stay experience. Your review have been shared with our associates to ensure continuous excellent service. Once again, thank you for your review and we look forward to welcome you back to Dorsett Grand Labuan. Best Regards, GHILORINE GABRIEL Marketing & Communication Executive
Good Place To Stay”
1. Hotel is aged but well maintained. 2. Rooms were spacious and decent. 3. Breakfast was adequate, tasty and high quality. 4. Staff were very friendly and helpful.
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Dear Gopalakrishnan, First and foremost, thank you for selecting Dorsett Grand Labuan for your accommodation needs during your visit to Labuan. On behalf on my team, allow me to thank you for your wonderful review and we are truly pleased that you had a pleasant stay. I am delighted and honoured to hear that we have been part of your many journeys that you have taken. Rest assured that we will do everything it takes to make us deserving of your loyalty. Once again, thank you for your review and we look forward to welcome you back to Dorsett Grand Labuan. JOANA POLLY GABAH Assistant Manager - Front Office
Excellent”
I've stayed at the hotel on previous occasions. It's convenient for the Ferry Terminal and the town; shopping mall just across the road with duty free shopping. The location is relatively quiet. Nice if you have a harbor view. Bar and restaurant staff are very helpful and friendly. The restaurant The Living Room is excellent; Indian food there is a dream. A little expensive; you can eat much more cheaply in town. But it's certainly worth a visit for an evening meal.
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Dear Victor, First and foremost, thank you for selecting Dorsett Grand Labuan for your accommodation needs during your visit to Labuan. We are glad to know that you have enjoyed our hospitality. Your comments have been shared with our associates to ensure continuous excellent service. We thank you for your feedback and assure you that we will continue to give our best service possible. Once again, my heartfelt thanks for your kind and generous support and look forward to your return visit in the near future. Thank you. Regards, GHILORINE GABRIEL Marketing & Communication Executive
It is very worthwhile to stay if you can get a discount. ”
Staff is super friendly and helpful.
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Dear Cindy, First and foremost, thank you for supporting Dorsett Grand Labuan. We are glad to know that you had a great time while dining with us and found the hotel and our hospitality to your liking. Your comment on great service and facilities, have been shared with all our associates to ensure continuous excellent service. We are very happy to have earned your trust and confidence and we assure you that we will continue to give our best service possible. Once again, thank you for your review and we look forward to your continuous support. Thank you. Regards, GHILORINE GABRIEL Marketing & Communication Executive
family”
good location value for money
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Dear Thomas, First and foremost, thank you for selecting Dorsett Grand Labuan for your accommodation needs during your visit to Labuan. We are glad to know that you have enjoyed our hospitality. Your comments have been shared with our associates to ensure continuous excellent service. We thank you for your feedback and assure you that we will continue to give our best service possible. Once again, my heartfelt thanks for your kind and generous support and look forward to your return visit in the near future. Thank you. Regards, GHILORINE GABRIEL Marketing & Communication Executive
Very good”
Stayed 1 night in this hotel for business conference. They assigned me a corner room which I dislike of it, as the layout of the room is weird albeit it is big. The swimming pool is ok, but when i was swimming half way in the morning, the staffs came to the pool and start to do cleaning, which i have then leave the pool. I would suggest the cleaning to be done either before the pool open for guests or after close for guests. Breakfast spread is good and delicious.
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Dear Evelyn, First and foremost, thank you for selecting Dorsett Grand Labuan for your accommodation needs during your visit to Labuan. On behalf on my team, allow me to thank you for your review. The feedback of this nature that advocates us to continually strive for better service to our valued guests such as yourselves. I hope our shortcomings will not place us in your permanent disfavor and I look forward to welcoming you back to Grand Dorsett Labuan in the near future. Once again, thank you for your review and we look forward to welcome you back to Dorsett Grand Labuan. Best Regards, GHILORINE GABRIEL Marketing & Communication Executive
Satisfactory ”
Some say the room is abit creepy
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Dear Yee, First and foremost, thank you for selecting Dorsett Grand Labuan for your accommodation needs during your visit to Labuan. On behalf on my team, allow me to thank you for your wonderful review and we are truly pleased that you had a pleasant stay. I am delighted and honoured to hear that we have been part of your many journeys that you have taken. Rest assured that we will do everything it takes to make us deserving of your loyalty. Once again, thank you for your review and we look forward to welcome you back to Dorsett Grand Labuan. JOANA POLLY GABAH Assistant Manager - Front Office
not a bad choice , but poor food and slow service”
I would come back again, I think the value for money is very good. Overall nice room, ok location, comfy room. On the down side : food quality is not so good, room service is slow, rooms are clearly round down and needing some refurbishment . However, location is an advantage, room size is just what you want , room price is vary fair
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Dear Andrea, First and foremost, thank you for selecting Dorsett Grand Labuan for your accommodation needs during your visit to Labuan. On behalf on my team, allow me to thank you for your review. The feedback of this nature that advocates us to continually strive for better service to our valued guests such as yourselves. I hope our shortcomings will not place us in your permanent disfavor and I look forward to welcoming you back to Grand Dorsett Labuan in the near future. Once again, thank you for your review and we look forward to welcome you back to Dorsett Grand Labuan. Best Regards, JOANA POLLY GABAH Assistant Manager - Front Office
Only by name 5 star”
Does not reflect a true 5 star hotel and for the price. No doubt the room and bathroom is big and spacious. however the carpet needs urgent attention. Old furniture and uncomfortable bed
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Dear Dharma, First and foremost, thank you for selecting Dorsett Grand Labuan for your accommodation needs during your visit to Labuan. On behalf on my team, allow me to thank you for your review. The feedback of this nature that advocates us to continually strive for better service to our valued guests such as yourselves. Your comment on our facilities and services, have been shared with our associates to ensure continuous excellent service. We hope our shortcomings will not place us in your permanent disfavour and we look forward to welcoming you back to Grand Dorsett Labuan in the near future. Once again, thank you for your review and we look forward to welcome you back to Dorsett Grand Labuan. Best Regards, GHILORINE GABRIEL Marketing & Communication Executive
good choice ”
The hotel is a bit round down and in need of some refurbishment. Dusty carpets have seen better days, toilet with dirty silicon sealings, ancient tub bath and WC. However, I got a good price on the room which was spacious, nice balcony, good location, overall I was pleased and will return if attractive pricing is offered.
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Dear Andrea, First and foremost, thank you for selecting Dorsett Grand Labuan for your accommodation needs during your visit to Labuan. On behalf on my team, allow me to thank you for your review. We are glad to know that you have enjoyed our room and location. The feedback of this nature that advocates us to continually strive for better service to our valued guests such as yourselves. I hope our shortcomings will not place us in your permanent disfavor. Your comment on our hotel have been shared with our associates to ensure continuous excellent service. We thank you for your feedback and assure you that we will continue to give our best service possible and looking forward to your return visit in the near future. Best Regards, GHILORINE GABRIEL Marketing & Communication Executive
Very good”
(+) The hotel is clean and the room was spacious with a nice view of the harbour from my balcony. (-) The hotel is old and needs some upgrading. Breakfast buffet was disappointing - food was below average.
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Dear Ian, First and foremost, thank you for selecting Dorsett Grand Labuan for your accommodation needs during your visit to Labuan. On behalf on my team, allow me to thank you for your review. The feedback of this nature that advocates us to continually strive for better service to our valued guests such as yourselves. I hope our shortcomings will not place us in your permanent disfavor and I look forward to welcoming you back to Grand Dorsett Labuan in the near future. Once again, thank you for your review and we look forward to welcome you back to Dorsett Grand Labuan. Best Regards, JOANA POLLY GABAH Assistant Manager - Front Office
Good”
I had stayed at the hotel in the course of my work with various companies through the many years. I find the standard has dropped a lot - facilities, cleanliness and definitely is not worth the money paid for. It does not lives up to the Dorsett name and the 4 or 5 star rating. I find some newer and (3 star rating)smaller hotels are comparatively better in term of facilities, location, cleanliness and definitely worth the money paid for.
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Dear SA, First and foremost, thank you for selecting Dorsett Grand Labuan for your accommodation needs during your visit to Labuan. On behalf on my team, allow me to thank you for your review. The feedback of this nature that advocates us to continually strive for better service to our valued guests such as yourselves. I hope our shortcomings will not place us in your permanent disfavor and I look forward to welcoming you back to Grand Dorsett Labuan in the near future. Once again, thank you for your review and we look forward to welcome you back to Dorsett Grand Labuan. Best Regards, GHILORINE GABRIEL Marketing & Communication Executive
Very good”
Excellent sea view. Staff are polite and helpful.
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Dear Hie, First and foremost, thank you for selecting Dorsett Grand Labuan for your accommodation needs during your visit to Labuan. On behalf on my team, allow me to thank you for your wonderful review and we are truly pleased that you had a pleasant stay. I am delighted and honoured to hear that we have been part of your many journeys that you have taken. Rest assured that we will do everything it takes to make us deserving of your loyalty. Once again, thank you for your review and we look forward to welcome you back to Dorsett Grand Labuan. JOANA POLLY GABAH Assistant Manager - Front Office
Average hotel in good location”
Except breakfast which was really bad, the hotel was acceptable. Great view of the room to the ocean, size of the room and location are good things about this hotel.
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Dear Mohammad, First and foremost, thank you for selecting Dorsett Grand Labuan for your accommodation needs during your recent visit to Labuan. On behalf of my team, allow me to thank you for taking time off to give us your rating. Your review have been shared with our associates to ensure excellent service. Only by receiving feedback from our guest are we able to overcome any deficiencies. Once again, thank you for your review and we look forward to welcome you back to Dorsett Grand Labuan. Best Regards, GHILORINE GABRIEL Marketing & Communication Executive
good hotel”
will stay agian
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Dear Ngit, First and foremost, thank you for selecting Dorsett Grand Labuan for your accommodation needs during your visit to Labuan. We are glad to know that you have enjoyed our hospitality. Your comment on our hotel have been shared with our associates to ensure continuous excellent service. We thank you for your feedback and assure you that we will continue to give our best service possible. Once again, my heartfelt thanks for your kind and generous support and look forward to your return visit in the near future. Thank you. Regards, JOANA POLLY GABAH Assistant Manager - Front Office
Good”
Managed to grab 1 room with cheap price. Walking distance to central area old town. Opposite of Labuan one and only shopping mall. There is a bar called Living Room on the ground floor, worth visiting with ice cold beer and finger licking food. Worth staying providing you manage to book a room at affordable lower price
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Dear Soon, First and foremost, thank you for selecting Dorsett Grand Labuan for your accommodation needs during your visit to Labuan. On behalf on my team, allow me to thank you for your review. The feedback of this nature that advocates us to continually strive for better service to our valued guests such as yourselves. I look forward to welcoming you back to Grand Dorsett Labuan in the near future. Once again, thank you for your review and we look forward to welcome you back to Dorsett Grand Labuan. Best Regards, GHILORINE GABRIEL Marketing & Communication Executive
Good”
Not a bad place for business travellers. Have stayed here on many occasions. This most recent stay was slightly marred by loud tourists from Mainland China. Security should have said something about the loudness of these visitors in the swimming pool way past 10pm.
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Dear Patrick, First and foremost, thank you for selecting Dorsett Grand Labuan for your accommodation needs during your visit to Labuan. On behalf on my team, allow me to thank you for taking time out from your busy schedule to give us your rating and we are truly pleased that you have enjoyed your stay. I hope our shortcomings will not place us in your permanent disfavor. Your comment on our hotel have been shared with our associates to ensure continuous excellent service. The feedback of this nature that advocates us to continually strive for better service to our valued guests such as yourselves. We thank you for your feedback and assure you that we will continue to give our best service possible and looking forward to your return visit in the near future. Best Regards, GHILORINE GABRIEL Marketing & Communication Executive