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Deka Hotel
Deka Hotel
Deka Hotel
Deka Hotel
Deka Hotel
Deka Hotel
Deka Hotel

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8.5

Excellent

251 reviews

251 reviews

Housekeeping7
See map

9.2

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Surabaya Town Square 3.5 km
Surabaya's Zoo 4.3 km
Bungkul Park 4.5 km
Tunjungan Plaza 5.1 km
Monkasel (Submarine Monument) 5.6 km
Masjid Nasional Al Akbar Surabaya 5.9 km
Tugu Pahlawan 6.1 km
Sampoerna Museum 7.2 km
Suramadu National Bridge 7.3 km
Pakuwon Food Festival 11.3 km
Nearby landmarks
Klinik Abdi Mulia 140 m
Family Dental Care 390 m
Andhika Badminton Court 770 m
Posyandu Cempaka II 870 m
Golden City Mall 930 m
Consulate of Belgium 980 m
Puskesmas Pembantu Sono Kwijenan 1.2 km
Poliklinik UWK 1.2 km
Bukit Darmo Golf 1.3 km
Puskesmas Pembantu Pradah Kali Kendal 1.3 km
2021

Deka Hotel

Jalan Hr Muhammad No 24, Kelurahan Putat Gede, Kecamatan Sukomanunggal, Dukuh Pakis, Surabaya, Indonesia, 60189 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Dukuh Pakis part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Massage and restaurant are among the special facilities that will enhance your stay with on-site convenience.

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Highlights

Check-in [24-hour]

Airport transport

Complimentary WIFi in all rooms

Breakfast [free]

A/C

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Shuttle service

Spa

Complimentary WIFi in all rooms

Check-in/out [express]

Luggage storage

This property is in high demand!

22 travelers have booked today.

Value for money8.7
Location rating9.2
Nearest airportJuanda International Airport (SUB)
Distance to airport14.2 km

Rooms available at Deka Hotel

Standard Room
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Classic Double Room
...
  • Room size: 13 m²/140 ft²
  • Outdoor view
  • 1 queen bed
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Standard Double Room with Bunk Bed
...
  • Room size: 13 m²/140 ft²
  • Outdoor view
  • 1 queen bed and 1 bunk bed
Enter dates to see prices
Bunk Bed Room
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 bunk bed
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Classic Twin
...
  • Room size: 13 m²/140 ft²
  • City view
Enter dates to see prices
Corner Room
...
  • Room size: 15 m²/161 ft²
  • 1 double bed
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Bunk Bed Room(1 Double Bed and 1 Twin Bed)
...
  • Room size: 13 m²/140 ft²
Enter dates to see prices
Deluxe Room
...
  • Room size: 20 m²/215 ft²
  • 1 king bed
Enter dates to see prices
Suite(1 Double Bed)
...
    Enter dates to see prices
    DOUBLE ROOM BUNK BED DOUBLE BED 1 TWIN BED
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Deka Hotel?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Deka Hotel?

      Deka Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 180000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Deka Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Deka Hotel has a car park that's close to the hotel. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange taxi service.

      Is breakfast offered at Deka Hotel?

      Start your mornings right, with the continental and buffet breakfast options offered at Deka Hotel. Halal breakfast is available for guests.

      What are my dining options at Deka Hotel?

      Meals served include dinner and lunch. Light meal like coffee or tea is served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

      Can special events be hosted at Deka Hotel?

      Large events and gatherings such as engagements can be hosted at Deka Hotel.

      Can business events be hosted at Deka Hotel?

      On-site venues and convenient event services make Deka Hotel an ideal choice for hosting meetings. Projector or LED display is available to help your business event or meeting a successful one.

      What is the smoking policy at Deka Hotel?

      Deka Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

      What restaurants are nearby Deka Hotel?

      Deka Hotel is located in Dukuh Pakis, famous for good restaurants such as Briosse Bistro, Grand Ocean International Seafood Restaurant and Chamas Brazilian Churrascaria.

      What popular shopping places are close to Deka Hotel?

      Deka Hotel is located in Dukuh Pakis area which features shopping places such as Supermal Pakuwon Indah, Lenmarc Mall and Pakuwon Trade Center - PTC.

      What are popular attractions near Deka Hotel?

      Deka Hotel is located in Dukuh Pakis area, which is famous for attractions such as Waterpark, Kidcity and GoBounce.

      What popular natural sightseeing spots are close to Deka Hotel?

      Deka Hotel is located in the Dukuh Pakis area, which is famous for natural sightseeing destinations such as Class5 climbing, Deer park and Catfish fishing spot.

      Show more questions
      See map

      Explore the neighborhood

      What people love about Deka Hotel

      • 10

        Exceptional

        "For convenience and comfort."

        Silvester

        |

        June 5, 2022

      • 10

        Exceptional
        Cleanliness

        "Clean and Good Hotel"

        Irfan

        |

        June 3, 2022

      • 10

        Exceptional

        "Kamar bersih, hot waternya nyala, paling the best pelayanan dan keramahan staff hotelnya."

        F.

        |

        January 2, 2022

      Property ranking|Compared to 793 Surabaya properties
      See all rankings
      Location score
      9.2/10
      Service score
      8.9/10
      Cleanliness score
      8.6/10
      Value for money score
      8.7/10
      Better than
      96
      %
      of Surabaya properties
      Better than
      93
      %
      of Surabaya properties
      Better than
      89
      %
      of Surabaya properties
      Better than
      88
      %
      of Surabaya properties
      Overall rating:

      8.5

      Excellent
      251 reviews
      Cleanliness
      8.6
      Facilities
      8.0
      Location
      9.2
      Read all reviews >
      More about Deka Hotel

      More about Deka Hotel

      Deka Hotel

      With a wide range of services catered to both business and leisure travelers, Deka Hotel makes sure you get the best out of your stay.
      Take advantage of a wealth of unrivaled services and amenities at Deka Hotel. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Surabaya can be assisted with taxi and shuttle services available.
      Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out and luggage storage. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Deka Hotel. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
      You can also get small travel items and sundries at the convenience stores without having to leave the Deka Hotel. Smoking may only take place in restricted designated areas.
      Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that bottled water is available in some select rooms.
      You can stay fresh and clean with toiletries and towels provided in some of the guest bathrooms.


      Dining and things to do

      Wake up with no worries at Deka Hotel, where breakfast is provided free of charge. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Deka Hotel which has a selection of halal options.
      Once there, be sure to check out bar for some in-house nighttime fun.
      Throughout the day, you can enjoy the activities offered at Deka Hotel. Warm up at the end of the day with a visit to the massage. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


      Around the property

      With its convenient location, the hotel offers easy access to all Surabaya has to offer. Your journey through Surabaya can be completed with a short shopping stop at Tunjungan Plaza located 5.1 km away.


      Reasons to stay here

      Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 89% of other options in the city.
      Travelers who stayed here really appreciated the location, scoring it better than 95% of the city's other options.
      This hotel's staff and services score higher than 93% of accommodations in the city.

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      Amenities and facilities
      Very good
      Facilities

      8

      Languages spoken

      • English
      • Indonesian

      Accessibility

      • Wheelchair accessible

      Internet access

      • Complimentary WIFi in all rooms
      • Internet services
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Massage
      • Spa

      Cleanliness and safety

      • Body thermometer
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Face coverings on staff
      • First aid kit
      • Hand sanitizer
      • Physical distancing of at least 1 meter
      • Sterilizing equipment
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Bar
      • Breakfast [free]
      • Coffee shop
      • Restaurant [halal]
      • Restaurants
      • Room service

      Services and conveniences

      • Air conditioning in public area
      • Concierge
      • Convenience store
      • Daily cleaning
      • Disabled facilities
      • Dry cleaning
      • Elevator
      • Gift/souvenir shop
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Shops
      • Smoking area
      • Terrace

      For the kids

      • Family room

      Access

      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Check-in/out [private]
      • Check-in [24-hour]
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms
      • Soundproof rooms

      Getting around

      • Car park [free of charge]
      • Car park [nearby]
      • Rental car
      • Shuttle service
      • Taxi service
      • Transport to airport
      • Valet parking

      Available in all rooms

      • A/C
      • Closet
      • Complimentary drinking water
      • Free welcome drink
      • High floor
      • Linens
      • Non-smoking
      • Private bathroom
      • Satellite/cable channels
      • Shower
      • Smoke alarm
      • Smoking allowed
      • Toiletries
      • Towels
      • Wake up call
      Food and dining
      Restaurants on site

      Restaurant

      • Cuisine: Asian
      • Menu: Buffet
      Location
      Jalan Hr Muhammad No 24, Kelurahan Putat Gede, Kecamatan Sukomanunggal, Dukuh Pakis, Surabaya, Indonesia, 60189
      Exceptional
      Location

      9.2

      Airports

      • Juanda International Airport (SUB)
        14.2 km
      • Abdul Rachman Saleh Airport (MLG)
        72.5 km

      Public transportation

      • Tandes
        3.3 km
      • Wonokromo Railway Station
        4.6 km

      Hospital or clinic

      • Klinik Abdi Mulia
        140 m

      Shopping

      • Tunjungan Plaza
        5.1 km

      Convenience store

      • On-site

      Cash withdrawal

      • ATM
        250 m
      What's nearby

      Popular landmarks

      • Surabaya Town Square
        3.5 km
      • Surabaya's Zoo
        4.3 km
      • Bungkul Park
        4.5 km
      • Tunjungan Plaza
        5.1 km
      • Monkasel (Submarine Monument)
        5.6 km
      • Masjid Nasional Al Akbar Surabaya
        5.9 km
      • Tugu Pahlawan
        6.1 km
      • Sampoerna Museum
        7.2 km
      • Suramadu National Bridge
        7.3 km
      • Pakuwon Food Festival
        11.3 km

      Nearby landmarks

      • Klinik Abdi Mulia
        140 m
      • Family Dental Care
        390 m
      • Andhika Badminton Court
        770 m
      • Posyandu Cempaka II
        870 m
      • Golden City Mall
        930 m
      • Consulate of Belgium
        980 m
      • Puskesmas Pembantu Sono Kwijenan
        1.2 km
      • Poliklinik UWK
        1.2 km
      • Bukit Darmo Golf
        1.3 km
      • Puskesmas Pembantu Pradah Kali Kendal
        1.3 km
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds vary by room. Please check each room's capacity for details.

      All children are welcome.

      Infant 0-5 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 6-11 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 12 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking 6 or more rooms, special policies may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from14:00
      • Check-out until12:00

      Getting around

      • Airport transfer fee180000 IDR

      The property

      • Number of rooms 147

      Reviews of Deka Hotel from real guests

      Provided by verified guests of Agoda
      8.5
      /
      10
      Cleanliness8.6
      Facilities8.0
      Location9.2
      Service8.9
      Value for money8.7
      High score for Surabaya
      Rating
      9+ Exceptional (49)
      8-9 Excellent (8)
      7-8 Very Good (8)
      6-7 Good (4)
      <6 Below Expectation (10)
      Time of the year
      Mar - May (27)
      Jun - Aug (14)
      Sep - Nov (7)
      Dec - Feb (31)
      All guests (251)
      All room types
      All languages
      Showing 79 verified guest comments
      1234
      10.0
      Exceptional
      Harry from Indonesia
      Couple
      Classic Twin
      Stayed 1 night in February 2020

      Servis”

      Previously ibis hotel, the servise is ok

      Reviewed February 23, 2020

      See room deals

      Dear Mr Harry, We are very grateful for your rating and comment regarding our visit to Deka Hotel Surabaya HR Muhammad. It's great for us to receive positive feedback / responses. We will share your comments with our team. We are sure that this feedback will be a motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous visit. Best regards, Budi Setiawan Hotel Manager

      Responded February 29, 2020
      Deka Hotel
      9.6
      Exceptional
      Irfan from Indonesia
      Solo traveler
      Standard Room
      Stayed 1 night in March 2021

      Good Hotel”

      Small and clean hotel

      Reviewed March 19, 2021

      See room deals

      Dear Mr. Irfan, We are very grateful for your rating and review regarding the visit to Deka Hotel Surabaya HR Muhammad. It's great for us to receive positive feedback / responses. We'll share your review with our team. We are sure that this feedback will serve as a motivation for all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be more satisfying than the previous one. Best regards, Budi Setiawan Hotel Manager

      Responded April 20, 2021
      Deka Hotel
      6.8
      Good
      Frendy from Indonesia
      Solo traveler
      Standard Room
      Stayed 1 night in October 2020

      2 Star Hotel”

      Former IBIS Hotel , small room , and normally Ibis style

      Reviewed February 15, 2021

      See room deals

      Yang terhormat Bapak Frendy, Kami sangat berterima kasih atas rating dan ulasan Anda mengenai kunjungan di Deka Hotel Surabaya HR Muhammad. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan ulasan Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan lebih memuaskan dari kunjungan sebelumnya. Hormat kami, Budi Setiawan Hotel Manager

      Responded February 22, 2021
      Deka Hotel
      9.2
      Exceptional
      Deasy from Indonesia
      Family with young children
      Bunk Bed Room
      Stayed 1 night in February 2020

      Affordable and good....”

      The door of the bathroom shouldn’t be transparent....it’s a bit awkward

      Reviewed February 28, 2020

      See room deals

      Dear Ms Deasy, We are very grateful for your rating and comment regarding our visit to Deka Hotel Surabaya HR Muhammad. It's great for us to receive positive feedback / responses. We will share your comments with our team. We are sure that this feedback will be a motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous visit. Best regards, Budi Setiawan Hotel Manager

      Responded February 29, 2020
      Deka Hotel
      7.2
      Very good
      hendra from Indonesia
      Business traveler
      Standard Room
      Stayed 1 night in February 2020

      Budget hotel”

      Very Clean budget hotel

      Reviewed January 21, 2021

      See room deals

      Yang terhormat Pak Hendra, Kami sangat berterima kasih atas rating dan ulasan Anda mengenai kunjungan di Deka Hotel Surabaya HR Muhammad. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan ulasan Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan lebih memuaskan dari kunjungan sebelumnya. Hormat kami, Budi Setiawan Hotel Manager

      Responded January 28, 2021
      Deka Hotel
      10.0
      Exceptional
      Teguh from Indonesia
      Family with young children
      Standard Room
      Stayed 1 night in December 2020

      afoordable price”

      cheap clean good location

      Reviewed December 13, 2020

      See room deals

      Dear Mr Teguh, We are very grateful for your rating and review regarding your visit to Deka Hotel Surabaya HR Muhammad. It's great for us to receive positive feedback / responses. We'll share your review with our team. We are sure that this feedback will serve as a motivation for all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be more satisfying than before. Best regards, Budi Setiawan Hotel Manager

      Responded January 19, 2021
      Deka Hotel
      9.2
      Exceptional
      Desi from Indonesia
      Solo traveler
      Classic Twin
      Stayed 1 night in February 2020

      Good”

      Overall was good 👌

      Reviewed March 01, 2020

      See room deals

      Dear Ms Desi, We are very grateful for your rating and comment regarding our visit to Deka Hotel Surabaya HR Muhammad. It's great for us to receive positive feedback / responses. We will share your comments with our team. We are sure that this feedback will be a motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous visit. Best regards, Budi Setiawan Hotel Manager

      Responded March 04, 2020
      Deka Hotel
      8.0
      Excellent
      Lyna from Indonesia
      Business traveler
      Standard Room
      Stayed 1 night in January 2020

      Satisfied”

      Satisfied

      Reviewed January 27, 2021

      See room deals

      Yang terhormat Ibu Lyna, Kami sangat berterima kasih atas rating dan ulasan Anda mengenai kunjungan di Deka Hotel Surabaya HR Muhammad. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan ulasan Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan lebih memuaskan dari kunjungan sebelumnya. Hormat kami, Budi Setiawan Hotel Manager

      Responded January 28, 2021
      Deka Hotel
      10.0
      Exceptional
      Silvester from Indonesia
      Solo traveler
      Standard Room
      Stayed 1 night in June 2022

      Amenities and Linen Bathroom”

      Need kind of replacement Amenities ,Linen Bathroom are a service or item offered to guests in the guest room, bathroom . for convenience and comfort. Repairing Hand Shower ,Shower Box ,although Budget Hotel category..

      Reviewed June 05, 2022

      See room deals

      10.0
      Exceptional
      Irfan from Indonesia
      Solo traveler
      Classic Twin
      Stayed 1 night in May 2022

      Good Hotel”

      Clean and Good Hotel

      Reviewed June 03, 2022

      See room deals

      6.4
      Good
      Oland from Indonesia
      Solo traveler
      Standard Room
      Stayed 1 night in December 2021

      ok”

      ok

      Reviewed May 03, 2022

      See room deals

      Bapak Oland yang terhormat, Terimakasih atas ulasan yang baik tentang pengalaman Anda menginap di hotel Deka kami. Kami senang bahwa Anda telah menikmati kunjungan Anda. Ulasan baik ini akan kami bagikan kepada staff kami sebagai motivasi untuk terus meningkatkan pelayanan kami. Kami berharap akan segera berjumpa dengan Anda kembali secepatnya dikunjungan Anda berikutnya di Deka hotel. Dengan hormat, Managemen Deka Hotel

      Responded May 23, 2022
      Deka Hotel
      6.0
      Pramita from Indonesia
      Family with young children
      Classic Double Room
      Stayed 1 night in March 2022

      Not for family, but OK for solo travellers/transit ”

      I don't recommend this hotel for family, because the bathroom is small, also the room.. But recommend it for solo travellers or just for transit, if you only plan to sleep at hotel and go out during the day, you can stay here.. However the bedsheet is kinda old, so the color already vanished.. Overall I give 3 of 5..

      Reviewed March 31, 2022

      See room deals

      Dear Ms Pramita, Thank you for taking the time to leave a review regarding your stay at our hotel. Your review is very important to us. We will share your review with our staff because this is a motivation for us to always try to improve and improve the quality of our services. Thank you again for your review and we hope that your next visit will be more satisfying than the previous one. Yours faithfully, Budi Setiawan Hotel Manager

      Responded May 23, 2022
      Deka Hotel
      4.0
      Andy from Indonesia
      Solo traveler
      Classic Twin
      Stayed 1 night in February 2021

      standard”

      so so only for 1 night stay.

      Reviewed January 17, 2022

      See room deals

      Dear Mr Andi, Thank you for taking the time to share your review with us. We really appreciate about your review and we will share to our staff to improve our attention and our services. Hope to welcome you back soon. Warm Regards, Deka Hotel Management Team

      Responded January 23, 2022
      Deka Hotel
      10.0
      Exceptional
      F. from Indonesia
      Couple
      Standard Room
      Stayed 3 nights in December 2021

      Good at all”

      Kamar bersih, hot waternya nyala, paling the best pelayanan dan keramahan staff hotelnya. Really recommended 👍

      Reviewed January 03, 2022

      See room deals

      Tamu yang terhormat, Terimakasih telah meluangkan waktu untuk berbagi ulasan tentang kunjungan anda di Deka Hotel. Kami sangat menghargai ulasan anda dan akan membagikan ulasan anda kepada staff kami untuk memotivasi dan meningkatkan pelayanan kami. Kami berharap untuk segera bisa menyambut anda kembali. Salam hangat, Deka Hotel Management Team

      Responded January 23, 2022
      Deka Hotel
      10.0
      Exceptional
      MISSYIANTHIA from Indonesia
      Business traveler
      Standard Room
      Stayed 4 nights in December 2021

      Modern n nyaman”

      All good Dr staff n fasilits... recommend bnget

      Reviewed December 19, 2021

      See room deals

      Ibu Missyianthia yang terhormat, Terima kasih atas kesediaan waktunya memberikan ulasan mengenai pengalaman menginap Anda di hotel kami. Ulasan Anda sangat penting bagi kami. Ulasan Anda akan kami bagikan kepada staff kami karena hal ini merupakan motivasi bagi kami untuk selalu berusaha untuk meningkatkan dan memperbaiki kualitas pelayanan kami. Sekali lagi terima kasih atas ulasan yang Anda berikan dan kami mengharapkan kunjungan Anda selanjutnya akan lebih memuaskan dari sebelumnya. Hormat saya, Budi Setiawan Hotel Manager

      Responded December 27, 2021
      Deka Hotel
      9.6
      Exceptional
      Jefry from Indonesia
      Business traveler
      Standard Room
      Stayed 1 night in December 2021

      Compact Room like in the Ship”

      It's a budget hotel with small room but modern and clean. The most benefit of this hotel is location, just in the middle of Surabaya City.

      Reviewed December 17, 2021

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      Dear Mr Jefry, Thank you for taking the time to leave a review regarding your stay at our hotel. Your review is very important to us. We will share your review with our staff because this is a motivation for us to always try to improve and improve the quality of our services. Thank you again for your review and we hope that your next visit will be more satisfying than the previous one. Yours faithfully, Budi Setiawan Hotel Manager

      Responded May 23, 2022
      Deka Hotel
      6.4
      Good
      Christine from Indonesia
      Couple
      Classic Twin
      Stayed 3 nights in November 2021

      Standard”

      The room is clean but small room and very standard. No water inside the room, but they provide water dispenser in the hall.

      Reviewed November 21, 2021

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      Ibu Christine yang terhormat, Terima kasih atas kesediaan waktunya memberikan ulasan mengenai pengalaman menginap Anda di hotel kami. Ulasan Anda sangat penting bagi kami. Ulasan Anda akan kami bagikan kepada staff kami karena hal ini merupakan motivasi bagi kami untuk selalu berusaha untuk meningkatkan dan memperbaiki kualitas pelayanan kami. Sekali lagi terima kasih atas ulasan yang Anda berikan dan kami mengharapkan kunjungan Anda selanjutnya akan lebih memuaskan dari sebelumnya. Hormat saya, Budi Setiawan Hotel Manager

      Responded November 29, 2021
      Deka Hotel
      8.4
      Excellent
      Aulia from Indonesia
      Couple
      Classic Double Room
      Stayed 1 night in April 2021

      .”

      .

      Reviewed November 18, 2021

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      Ibu Aulia yang terhormat, Terima kasih atas kesediaan waktunya memberikan ulasan mengenai pengalaman menginap Anda di hotel kami. Ulasan Anda sangat penting bagi kami. Ulasan Anda akan kami bagikan kepada staff kami karena hal ini merupakan motivasi bagi kami untuk selalu berusaha untuk meningkatkan dan memperbaiki kualitas pelayanan kami. Sekali lagi terima kasih atas ulasan yang Anda berikan dan kami mengharapkan kunjungan Anda selanjutnya akan lebih memuaskan dari sebelumnya. Hormat saya, Budi Setiawan Hotel Manager

      Responded November 29, 2021
      Deka Hotel
      2.0
      Dewi from Indonesia
      Couple
      Classic Double Room
      Stayed 2 nights in July 2021

      Acceptable”

      Not a good to serve their guest,they dont want to clean our room

      Reviewed August 02, 2021

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      Dear Ms Dewi, Thank you for taking the time to leave a review regarding your stay at our hotel. Allow us to apologize for the inconvenience of your experience while staying at Deka Hotel. During the pandemic, if guests can not show the results of the swab then we can not clean the room. But your review is very important to us. We will share your review with our staff because this is a motivation for us to always try to improve and improve the quality of our services. Thank you again for your review and we hope that your next visit will be more satisfying than the previous one. Best Regards, Budi Setiawan Hotel Manager

      Responded August 23, 2021
      Deka Hotel
      10.0
      Exceptional
      Triyono from Indonesia
      Couple
      Standard Room
      Stayed 1 night in April 2021

      As is, Layak ”

      Layak dinikmati, layak diapresiasi 👌👍

      Reviewed May 02, 2021

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      Yang terhormat Bapak Triyono, Kami sangat berterima kasih atas rating dan ulasan Anda mengenai kunjungan di Deka Hotel Surabaya HR Muhammad. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan ulasan Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan lebih memuaskan dari kunjungan sebelumnya. Hormat kami, Budi Setiawan Hotel Manager

      Responded May 11, 2021
      Deka Hotel
      1234
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