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Crowne Plaza Queenstown
Crowne Plaza Queenstown
Crowne Plaza Queenstown
Crowne Plaza Queenstown
Crowne Plaza Queenstown
Crowne Plaza Queenstown
Crowne Plaza Queenstown

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8.6

Excellent

2,301 reviews

2,301 reviews

Breakfast21
View21
Housekeeping14
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Minus 5 Ice Bar

40 m

Lasseters Wharf Casino

40 m

Steamer Wharf

60 m

Kathmandu Queenstown

70 m

Creative Queenstown Arts & Crafts Market

100 m

Popular landmarks
Queenstown Gardens

310 m

Queenstown Mall

320 m

Ben Lomond Track

490 m

Kiwi Birdlife Park

550 m

Queenstown Hill

1.1 km

Closest landmarks
Real Journeys Office

30 m

Queenstown Lakes District Council

70 m

Queenstown Water Taxis

110 m

Fear Factory Queenstown

170 m

Rockies

190 m

Crowne Plaza Queenstown

93 Beach Street, Queenstown City Center, Queenstown, New Zealand, 9300 - See map

Make your best journey to Queenstown with the promised standard of IHG Clean Promise, and enjoy free Wi-Fi in all rooms. Strategically situated in Queenstown City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Queenstown Gardens. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

Located in heart of Queenstown

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "As per government guidance, in order to enjoy the hotel and venues, we are required to verify your Covid ‘My Vaccine Pass’ upon entry. "

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Pets allowed

Fitness center

Golf course [on-site]

Bicycles

Shuttle service

This property is in high demand!

8 travelers have booked today.

Value for money8.0
Location rating9.6
Nearest airportQueenstown Airport (ZQN)
Distance to airport7.1 km

Rooms available at Crowne Plaza Queenstown

Excellent
Room comfort & quality

8.6

1 King Bed Standard Balcony
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 1 king bed
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2 Queen Standard Mountain View Balcony
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 2 double beds
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Standard Room
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 2 single beds or 1 double b...
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1 King Bed Standard Lake View
...
  • Room size: 26 m²/280 ft²
  • Lake view
  • 1 king bed
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1 King 1 Bedroom Suite Living Area Lake View
...
  • Room size: 55 m²/592 ft²
  • Lake view
  • 1 king bed
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1 Kng Bed Standard Mountain View Balcony
...
  • Room size: 26 m²/280 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
2 Queen Beds Standard Lake View Balcony
...
  • Room size: 26 m²/280 ft²
  • Lake view
  • 2 double beds
Enter dates to see prices
1 King Bed Balcony View
...
  • Room size: 26 m²/280 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
2 Queen Beds Standard Balcony
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
1 King Standard Lake View Balcony Top Floor
...
  • Room size: 26 m²/280 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Crowne Plaza Queenstown?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Crowne Plaza Queenstown?

Crowne Plaza Queenstown is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Crowne Plaza Queenstown also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Crowne Plaza Queenstown has a car park on site, as well as additional parking nearby if the first car park is full. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Queenstown with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Crowne Plaza Queenstown?

Start your mornings right, with the continental and buffet breakfast options offered at Crowne Plaza Queenstown. Adults can enjoy breakfast offered with an additional charge of 32 NZD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Crowne Plaza Queenstown?

Crowne Plaza Queenstown features an on-site restaurant for your dining convenience.

What is the smoking policy at Crowne Plaza Queenstown?

Crowne Plaza Queenstown does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Crowne Plaza Queenstown?

The closest train, metro, or bus station is The Queenstown Bus Station, 450 m away from Crowne Plaza Queenstown.

What restaurants are nearby Crowne Plaza Queenstown?

Crowne Plaza Queenstown’s neighborhood is Queenstown City Center which includes popular restaurants such as Threesixty Restaurant & Bar, Luciano's Restaurant & Bar and Farelli's Trattoria.

What popular shopping places are close to Crowne Plaza Queenstown?

Located in the Queenstown City Center area, Crowne Plaza Queenstown is close to great shopping choices like Creative Queenstown Arts & Crafts Market, Steamer Wharf and Kathmandu Queenstown.

What are popular attractions near Crowne Plaza Queenstown?

Crowne Plaza Queenstown’s location in the Queenstown City Center neighborhood makes it close to famous attractions including Queenstown Gardens, Queenstown Mall and Moa Statue.

What popular natural sightseeing spots are close to Crowne Plaza Queenstown?

Crowne Plaza Queenstown is located within Queenstown City Center, which makes it conveniently close to natural sights including Kiwi Birdlife Park, Queenstown Hill and Ben Lomond Track.

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Explore the neighborhood

What people love about Crowne Plaza Queenstown

  • 9.6

    Exceptional
    Location

    "My wife and stayed three nights , location is fantastic , with parking ."

    David

    |

    October 16, 2022

  • 8.8

    Excellent
    Location

    "Good location , near by have many shop"

    KHOR

    |

    October 14, 2022

  • 9.6

    Exceptional
    Location

    "It was a very easy walk to most venues in town and so interesting to watch the boating traffic on the lake."

    Jennifer

    |

    October 13, 2022

Overall rating:

8.6

Excellent
2,301 reviews
Cleanliness
8.8
Facilities
8.1
Location
9.6
Read all reviews >
What travelers say they love:
Facilities were good, the buffet breakfast was fantastic!
Anthony from New Zealand
Couple
More about Crowne Plaza Queenstown

More about Crowne Plaza Queenstown

Crowne Plaza Queenstown

For travelers who want to take in the sights and sounds of Queenstown, Crowne Plaza Queenstown is the perfect choice. Its convenient location right in the city center allows you more time to see all that Queenstown has to offer. Enjoy more possibilities on your vacation at Crowne Plaza Queenstown, with its convenient location just 310 m from the Queenstown Gardens.
Enjoy all that Crowne Plaza Queenstown has to offer! Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Queenstown even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace.
Packing light is possible at Crowne Plaza Queenstown thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Enjoy the services offered at Crowne Plaza Queenstown from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. Some rooms at Crowne Plaza Queenstown even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker and mini bar at your disposal. Crowne Plaza Queenstown also provides a hair dryer, toiletries and bathrobes in bathrooms for select rooms.


Dining and things to do

Every day at Crowne Plaza Queenstown begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Fill your days with the array of activities and facilities offered at Crowne Plaza Queenstown. Indulge in winter's best and hit the slopes every day, made easier with ski slopes, ski equipment rentals and ski lessons right on-site. Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's tennis court, golf course on site and hiking trails.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Breakfast

19 mentions

View

14 mentions

Housekeeping

13 mentions

Internet

8 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Dutch
  • French
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Malay
  • Portuguese
  • Russian
  • Spanish

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hiking
  • Skiing
  • Ski lessons
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Ski equipment rentals
Food and dining
Breakfast options
  • American
  • Continental
  • Full English/Irish
Restaurants on site

threesixty restaurant

  • Cuisine: International, Local
  • Menu: Buffet
Location
93 Beach Street, Queenstown City Center, Queenstown, New Zealand, 9300
Exceptional
Location

9.6

Airports

  • Queenstown Airport (ZQN)
    7.1 km
  • Wanaka Airport (WKA)
    57.7 km

Public transportation

  • The Queenstown Bus Station
    450 m
  • Arthurs Point Bus Stop
    4.6 km

Hospital or clinic

  • TravelPharm
    240 m

Shopping

  • Remarkables Market
    7.1 km

Convenience store

  • Alpine Foodcentre
    470 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Queenstown Gardens
    310 m
  • Queenstown Mall
    320 m
  • Ben Lomond Track
    490 m
  • Kiwi Birdlife Park
    550 m
  • Queenstown Hill
    1.1 km
  • The Remarkables Ski Area
    12.6 km
  • Coronet Peak
    13.4 km
  • Chard Farm Winery
    17.8 km
  • Gibbston Valley Winery
    20.4 km
  • Peregrine Wines
    23.2 km

Nearby landmarks

  • Real Journeys Office
    30 m
  • Minus 5 Ice Bar
    40 m
  • Lasseters Wharf Casino
    40 m
  • Steamer Wharf
    60 m
  • Kathmandu Queenstown
    70 m
  • Queenstown Lakes District Council
    70 m
  • Creative Queenstown Arts & Crafts Market
    100 m
  • Queenstown Water Taxis
    110 m
  • Moa Statue
    130 m
  • Central Art Gallery Julia Milley
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • As per government guidance, in order to enjoy the hotel and venues, we are required to verify your Covid ‘My Vaccine Pass’ upon entry.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out from06:00
  • Check-out until11:00

Getting around

  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)32 NZD

The property

  • Non-smoking rooms/floorsYes
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 139
  • Room voltage240
  • Year property opened1974
Property announcements

Please note that a 1.5% surcharge applies for payments made with credit card. Please note that guests receive 45-minutes of free Wi-Fi per device, per day, with a 1GB limit. Charges are applicable for further usage. IHG Rewards guests enjoy free standard Internet service.

As per government guidance, in order to enjoy the hotel and venues, we are required to verify your Covid ‘My Vaccine Pass’ upon entry

Reviews of Crowne Plaza Queenstown from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.8
Facilities8.1
Location9.6
Room comfort and quality8.6
Service8.7
Value for money8.0
High score for Queenstown
Rating
9+ Exceptional (93)
8-9 Excellent (65)
7-8 Very Good (26)
6-7 Good (26)
<6 Below Expectation (8)
Time of the year
Mar - May (50)
Jun - Aug (52)
Sep - Nov (51)
Dec - Feb (65)
All guests (349)
All room types
All languages

Show reviews that mention 

Showing 219 verified guest comments
12345
10.0
Exceptional
Chessie from New Zealand
Solo traveler
2 Queen Beds Standard
Stayed 1 night in January 2022

Perfect Location”

I have enjoyed my stay in Crowne plaza, I highly recommend the place, Hotel staff Risa (receptionist) welcomed me with a lovely smile, very hospitable and such a genuine person. Room is very neat and tidy, comfortable view and my room had the most breathtaking view. totally love it! Its my 3rd time to stay in Crowne Plaza ♥️ would definitely stay there again

Reviewed February 01, 2022

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10.0
Exceptional
Chessie from New Zealand
Solo traveler
1 King Bed Standard Balcony
Stayed 1 night in February 2021

Perfect location, beautiful hotel”

I enjoyed my stay here at Crowne plaza, location was superb , so close to everything, my room view was lake wakatipu, staff were hospitable, friendly and helpful. Room is very clean, smells fresh and has comfrotable bed and pillows. Crowne plaza is my favorite hotel in QT.. ❤️

Reviewed February 05, 2021

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10.0
Exceptional
lydia from New Zealand
Couple
1 Kng Bed Standard Mountain View Balcony
Stayed 2 nights in December 2021

Best of the best!”

Always staying here everytime we come to Queenstown. Superb location as walking distance to everything, clean and complete hotel amenities Plus FREE car parking and of course good value. Staffs are awesome too. Two thumbs up here 👍🏻👍🏻

Reviewed December 04, 2021

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10.0
Exceptional
Rebecca from Australia
Couple
2 Queen Beds Standard
Stayed 3 nights in April 2022

So close and great value ”

This is my third visit to Queenstown and my favourite accomodation songs far. So close to town, and can get free parking on the street. The inclusions such a robe and slippers, coffee machine and buffet breakfast is great.

Reviewed April 23, 2022

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10.0
Exceptional
Wendy from United States
Couple
Standard Room
Stayed 2 nights in March 2020

Exceptional”

Lovely location right near the wharf with little decks to enjoy coffee or tea in the morning and wine in the afternoon. Very nice personnel and the breakfast was very plentiful for the price and comparable to local restaurants. One suggestion is to use a service provider as host with a good grasp of the English language. We had a really difficult time understanding the woman who seated us.

Reviewed March 21, 2020

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10.0
Exceptional
Anthony from New Zealand
Couple
1 King Bed Balcony View
Stayed 5 nights in May 2021

Location is everything!”

We didn't have a car, so having this hotel so well situated was a huge plus. The staff was very friendly and helpful. Facilities were good, the buffet breakfast was fantastic!

Reviewed May 10, 2021

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10.0
Exceptional
Agustiah from New Zealand
Solo traveler
1 Kng Bed Standard Mountain View Balcony
Stayed 3 nights in December 2020

Excellent location”

Centre location, nice spacious room, friendly staffs, and the cherry on top: Nespresso machine & capsules in the room. LOVE IT!!!

Reviewed December 23, 2020

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10.0
Exceptional
Emma from New Zealand
Group
2 Queen Beds Standard Balcony
Stayed 1 night in December 2021

Excellent stay”

Amazing buffet breakfast , quiet sleep so close to the town , valet car parking also good . Will defo stay again.

Reviewed January 05, 2022

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10.0
Exceptional
Flora from Australia
Couple
2 Queen Beds Standard Lake View Balcony
Stayed 5 nights in June 2019

Convenient and pleasant”

I travelled with my daughter and we were both delighted with the service and the little extras the hotel provided for our birthdays

Reviewed July 09, 2019

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9.6
Exceptional
Bradley from Australia
Couple
Standard Room
Stayed 4 nights in June 2019

Great Stay”

The hotel was great, the staff were all friendly and extremely helpful. The buffet breakfast was amazing each day. The Beds were really comfortable. Good selection of TV channels. Will definitely stay here again.

Reviewed July 02, 2019

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9.6
Exceptional
Connie from New Zealand
Family with teens
Standard Room
Stayed 3 nights in February 2020

Excellent location ”

Location is excellent.Very close to everything! The room is spacious and very clean. It would have been perfect though if we had the Lakeview.

Reviewed February 17, 2020

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10.0
Exceptional
Barbara from Australia
Solo traveler
1 King Bed Standard Balcony
Stayed 2 nights in July 2019

Exceptional”

Really good place to stay, very helpful staff and I enjoyed the food as well as the view from my window. Thank you.

Reviewed July 28, 2019

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10.0
Exceptional
Chris from New Zealand
Couple
1 King Bed Balcony View
Stayed 2 nights in May 2022

Brilliant”

A lovely hotel, beautiful breakfast close to most things highly recommended

Reviewed May 17, 2022

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9.6
Exceptional
isaac from New Zealand
Family with young children
2 Queen Standard Mountain View Balcony
Stayed 4 nights in December 2021

Family friendly at the city centre of Queenstown ”

Family friendly hotel with very nice and accommodating staffs. Buffet breakfast is superb at their restaurant. Location is walking distance to all bars and other attractions.

Reviewed December 30, 2021

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9.6
Exceptional
Ian from Australia
Group
Stayed 4 nights in October 2020

wonderful except”

everything great except bathroom a bit dated. always good to have choice of a bath or a shower recess. Actually do feel a bit churlish complaining as great bargain

Reviewed October 31, 2020

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9.6
Exceptional
Jia from Australia
Couple
1 King Bed Standard Lake View
Stayed 1 night in December 2019

Exceptional”

Excellent service. Room was not ready at 4pm when I arrived, which was a slight bummer but staff were courteous and offered drink beverage vouchers. Excellent location and lake view (as requested)

Reviewed December 09, 2019

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9.2
Exceptional
Wai from Hong Kong SAR, China
Couple
2 Queen Beds Standard Lake View Balcony
Stayed 2 nights in March 2020

Close to town”

It’s located right at the town with a view overlooking the lake (if you stay in the lake view room). The bus going to the airport is right at the door of the hotel. It’s very convenient. The hotel is a bit dated but has been keeping clean. Staff are friendly. Would recommend it

Reviewed March 18, 2020

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9.6
Exceptional
Luis from Mexico
Family with teens
1 King Bed Standard Balcony
Stayed 1 night in July 2019

Excelente Location”

Excellent location, staff very friendly and helpful, good breakfast, and the beds are gorgeous, I had a really good rest and dreams.

Reviewed July 25, 2019

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9.2
Exceptional
Scott from New Zealand
Couple
1 King Bed Standard Lake View
Stayed 3 nights in July 2020

Beautiful Views”

The staff were excellent The room and hotel was very clean. The bed and pillows were excellent. Breakfast had a good selection of cereals, yoghurts, fruit. Cooked breakfast. Juices.

Reviewed July 29, 2020

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9.6
Exceptional
Julia from New Zealand
Group
2 Double Beds Mountain View
Stayed 3 nights in October 2020

Exceptional”

Absolutely love the Crowne plaza, have stayed here twice now, great location and awesome views from the balcony ❤️

Reviewed October 20, 2020

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