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Crowne Plaza Phu Quoc Starbay
Crowne Plaza Phu Quoc Starbay
Crowne Plaza Phu Quoc Starbay
Crowne Plaza Phu Quoc Starbay
Crowne Plaza Phu Quoc Starbay
Crowne Plaza Phu Quoc Starbay
Crowne Plaza Phu Quoc Starbay

Removed from saved list

9.1

Exceptional

141 reviews

141 reviews

Housekeeping4
Breakfast3
View3
See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Vinwonders Phu Quoc 2.6 km
Vinpearl Safari 3.8 km
Phu Quoc Countryside 10.8 km
Long Beach 15.5 km
Duong Dong Market 15.8 km
Phu Quoc Waterfall 23.0 km
Ho Quoc Temple 29.6 km
Sao Beach 34.6 km
Phu Quoc Prison 35.2 km
Nearby landmarks
Corona Casino 1.4 km
Dai Beach 1.5 km
Fingernail Island 1.9 km
Vinmec International Hospital 2.1 km
Vinwonders Phu Quoc 2.6 km
Vinpearl Safari 3.8 km
Cua Can Beach 6.2 km
Mui Ganh Dau Beach 6.3 km
Đình Thần Nguyễn Trung Trực Pagoda 6.5 km
Tram Y Te Xa Cua Can 7.6 km
Newly built in 2021

Crowne Plaza Phu Quoc Starbay

Khu Du Lich Bai Dai, Ganh Dau Commune, Kien Giang Province, Ganh Dau, Phu Quoc Island, Vietnam, 920000 - See map

In addition to the standard of IHG Clean Promise, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Ganh Dau part of Phu Quoc Island, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sao Beach. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

Top Value

Check-in [24-hour]

Excellent room comfort & quality

Airport transport

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."

Facilities

Front desk [24-hour]

Transport to airport

Bicycle rental

Valet parking

Kids club

Spa

Shuttle service

Complimentary WIFi in all rooms

This property is in high demand!

16 travelers have booked today.

Value for money9.0
Location rating8.5
Nearest airportPhu Quoc International Airport (PQC) - Vietnam
Distance to airport23.0 km

Rooms available at Crowne Plaza Phu Quoc Starbay

2 Double Beds Premium with Ocean View
...
  • Room size: 57 m²/614 ft²
  • Ocean view
  • 2 double beds & 2 double be...
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1 King 1 Bedroom Villa
...
  • Room size: 177 m²/1905 ft²
  • Pool view
  • 1 king bed & 1 king bed
Enter dates to see prices
1 King 2 Double Beds 2 Bedroom Suite
...
  • Room size: 200 m²/2153 ft²
  • Garden view
  • 1 double bed & 2 double bed...
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2 Double Beds Standard with Ocean View
...
  • Room size: 40 m²/431 ft²
  • Ocean view
  • 2 double beds & 2 double be...
Enter dates to see prices
2 Double Beds Premium Oceanfront View
...
  • Room size: 48 m²/517 ft²
  • Ocean view
  • 2 double beds & 2 double be...
Enter dates to see prices
1 King Bed Standard with Ocean View
...
  • Room size: 40 m²/431 ft²
  • Ocean view
  • 1 king bed & 1 king bed
Enter dates to see prices
1 King Bed Premium
...
  • Room size: 57 m²/614 ft²
  • Partial sea view
  • 1 king bed & 1 king bed
Enter dates to see prices
1 King 1 Bedroom Villa Beachfront View
...
  • Sea view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
One-Bedroom King Suite with Grand Oceanfront View
...
  • Room size: 200 m²/2153 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
1 King Premium with Oceanfront View
...
  • Room size: 43 m²/463 ft²
  • Ocean view
  • 1 king bed & 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Crowne Plaza Phu Quoc Starbay?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Crowne Plaza Phu Quoc Starbay?

Crowne Plaza Phu Quoc Starbay is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Crowne Plaza Phu Quoc Starbay also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Crowne Plaza Phu Quoc Starbay has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Phu Quoc Island with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Crowne Plaza Phu Quoc Starbay?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Crowne Plaza Phu Quoc Starbay. A selection of food types including full american and asian breakfast options is available for guests.

What are my dining options at Crowne Plaza Phu Quoc Starbay?

Crowne Plaza Phu Quoc Starbay features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests.

Can special events be hosted at Crowne Plaza Phu Quoc Starbay?

Your special occasion or event can be hosted at one of the Crowne Plaza Phu Quoc Starbay's versatile venues. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Crowne Plaza Phu Quoc Starbay. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for in-house catering and event decoration are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at Crowne Plaza Phu Quoc Starbay?

On-site venues and convenient event services make Crowne Plaza Phu Quoc Starbay an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 500 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Crowne Plaza Phu Quoc Starbay?

Crowne Plaza Phu Quoc Starbay does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Crowne Plaza Phu Quoc Starbay?

Crowne Plaza Phu Quoc Starbay’s neighborhood is Ganh Dau which includes popular restaurants such as Peppercorn Restaurant.

What are popular attractions near Crowne Plaza Phu Quoc Starbay?

Crowne Plaza Phu Quoc Starbay’s location in the Ganh Dau neighborhood makes it close to famous attractions including Vinwonders Phu Quoc, Đình Thần Nguyễn Trung Trực Pagoda and Thủy Cung Vinpearl Land Phú Quốc.

What popular beaches are close to Crowne Plaza Phu Quoc Starbay?

Crowne Plaza Phu Quoc Starbay’s Ganh Dau neighborhood also includes Starfish Beach, Mui Ganh Dau Beach and Dai Beach.

What popular natural sightseeing spots are close to Crowne Plaza Phu Quoc Starbay?

Crowne Plaza Phu Quoc Starbay is located within Ganh Dau, which makes it conveniently close to natural sights including Vinpearl Safari.

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See map

Explore the neighborhood

What people love about Crowne Plaza Phu Quoc Starbay

  • 8.8

    Excellent

    "Very stylish hotel with excellent restaurant"

    Anthony

    |

    July 26, 2022

  • 9.6

    Exceptional
    Cleanliness

    "It is very clean and breakfast is delicious."

    kim

    |

    July 18, 2022

  • 10

    Exceptional

    "The pool and beachside are amazing - we enjoyed the secluded environment and the lovely sea view"

    Bayanjargal

    |

    July 17, 2022

Overall rating:

9.1

Exceptional
141 reviews
Cleanliness
9.2
Facilities
9.1
Location
8.5
Read all reviews >
More about Crowne Plaza Phu Quoc Starbay

More about Crowne Plaza Phu Quoc Starbay

Crowne Plaza Phu Quoc Starbay

Getting in and around Phu Quoc Island is a breeze when staying at Crowne Plaza Phu Quoc Starbay, located just minutes away from the city center.
The facilities and services provided by Crowne Plaza Phu Quoc Starbay ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Phu Quoc Island.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights.
The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Crowne Plaza Phu Quoc Starbay. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Crowne Plaza Phu Quoc Starbay include rooms with separate living room and balcony or terrace. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar and nightclub. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
To fill your days, be sure to check out the fantastic facilities offered at Crowne Plaza Phu Quoc Starbay. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the golf course on site in the hotel. Have some relaxing fun with family and friends at the games room.
Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.


Around the property

Take some time to explore Phu Quoc Island. Whatever you may be looking to buy on your trip to Phu Quoc Island, chances are you'll find it at Duong Dong Market located 15.7 km away.

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Amenities and facilities
Exceptional
Facilities

9.1

Languages spoken

  • English
  • Chinese [Mandarin]
  • Khmer
  • Korean
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Private beach
  • Sauna
  • Spa
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water sports (non-motorized)
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Coffee shop
  • Fruits/snacks
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental
Location
Khu Du Lich Bai Dai, Ganh Dau Commune, Kien Giang Province, Ganh Dau, Phu Quoc Island, Vietnam, 920000
Excellent
Location

8.5

Airports

  • Phu Quoc International Airport (PQC) - Vietnam
    23.0 km
  • Sihanouk International Airport (KOS) - Cambodia
    37.7 km

Hospital or clinic

  • Vinmec International Hospital
    2.1 km
What's nearby

Popular landmarks

  • Vinwonders Phu Quoc
    2.6 km
  • Vinpearl Safari
    3.8 km
  • Phu Quoc Countryside
    10.8 km
  • Long Beach
    15.5 km
  • Duong Dong Market
    15.8 km
  • Phu Quoc Waterfall
    23.0 km
  • Ho Quoc Temple
    29.6 km
  • Sao Beach
    34.6 km
  • Phu Quoc Prison
    35.2 km

Nearby landmarks

  • Corona Casino
    1.4 km
  • Dai Beach
    1.5 km
  • Fingernail Island
    1.9 km
  • Vinmec International Hospital
    2.1 km
  • Vinwonders Phu Quoc
    2.6 km
  • Vinpearl Safari
    3.8 km
  • Cua Can Beach
    6.2 km
  • Mui Ganh Dau Beach
    6.3 km
  • Đình Thần Nguyễn Trung Trực Pagoda
    6.5 km
  • Tram Y Te Xa Cua Can
    7.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until12:00

Getting around

  • Travel time to airport (minutes)40

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors8
  • Number of restaurants2
  • Number of rooms 308
  • Room voltage220
  • Year property opened2021
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Crowne Plaza Phu Quoc Starbay from real guests

Provided by verified guests of Agoda
9.0
/
10
Exceptional
Cleanliness9.2
Facilities9.1
Location8.5
Service9.5
Value for money9.0
High score for Phu Quoc Island
Rating
9+ Exceptional (33)
8-9 Excellent (7)
7-8 Very Good (3)
6-7 Good (0)
<6 Below Expectation (7)
Time of the year
Mar - May (8)
Jun - Aug (32)
Sep - Nov (0)
Dec - Feb (10)
All guests (91)
All room types
All languages
Showing 50 verified guest comments
123
8.8
Excellent
Anthony from Vietnam
Family with young children
2 Double Beds Premium
Stayed 1 night in July 2022

Stylish Retreat”

Very stylish hotel with excellent restaurant

Reviewed July 26, 2022

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Xin Chao valued guest Anthony, Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. It's something our entire resort's team members take great pride in, so we value your feedback. We hope to welcome you back to Crowne Plaza Phu Quoc Starbay. Sincerely, Rita Nguyen Rooms Division Manager

Responded July 27, 2022
Crowne Plaza Phu Quoc Starbay
9.6
Exceptional
kim from South Korea
Family with young children
2 Double Beds Premium
Stayed 2 nights in July 2022

Very good place to children”

This place is very far from airport but there is free shttle. It is very clean and breakfast is delicious. And staff is very kind. Specally kids program is very good. My childerns is satisfied with staff and program. I will visit again.

Reviewed July 19, 2022

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Xin Chao valued guest Kim, Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. It's something our entire resort's team members take great pride in, so we value your feedback. We hope to welcome you back to Crowne Plaza Phu Quoc Starbay. Sincerely, Rita Nguyen Rooms Division Manager

Responded July 22, 2022
Crowne Plaza Phu Quoc Starbay
10.0
Exceptional
Bayanjargal from Mongolia
Family with teens
2 Double Beds Premium Oceanfront View
Stayed 5 nights in July 2022

nice resort compare to the price”

The pool and beachside are amazing - we enjoyed the secluded environment and the lovely sea view

Reviewed July 18, 2022

See room deals

Xin Chao valued guest Bâynjargal, Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. It's something our entire resort's team members take great pride in, so we value your feedback. We hope to welcome you back at Crowne Plaza Phu Quoc Starbay. Sincerely, Rita Nguyen Rooms Division Manager

Responded July 19, 2022
Crowne Plaza Phu Quoc Starbay
10.0
Exceptional
Bayanjargal from Mongolia
Family with teens
2 Double Beds Premium Oceanfront View
Stayed 4 nights in July 2022

nice resort compare to the price”

The pool and beachside are amazing - we enjoyed the secluded environment and the lovely sea view

Reviewed July 18, 2022

See room deals

Xin Chao valued guest Bayanjargal, Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. It's something our entire resort's team members take great pride in, so we value your feedback. We hope to welcome you back at Crowne Plaza Phu Quoc Starbay. Sincerely, Rita Nguyen Rooms Division Manager

Responded July 19, 2022
Crowne Plaza Phu Quoc Starbay
10.0
Exceptional
Thuy from Vietnam
Family with young children
2 Double Beds Premium Oceanfront View
Stayed 2 nights in July 2022

The best place to stay”

The room was spacious, clean and luxurious with full of necessary facilities. I chose the oceanfront view and it was wonderful. Highly recommend

Reviewed July 15, 2022

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Xin Chao valued guest Thuy, Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. It's something our entire resort's team members take great pride in, so we value your feedback. We hope to welcome you again at Crowne Plaza Phu Quoc Starbay. Sincerely, Rita Nguyen Rooms Division Manager

Responded July 16, 2022
Crowne Plaza Phu Quoc Starbay
8.8
Excellent
ENG from Malaysia
Family with teens
2 Double Beds Standard with Ocean View
Stayed 2 nights in April 2022

Excellent”

Good

Reviewed June 04, 2022

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Xin Chao valued guest, Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. It's something our entire resort's team members take great pride in, so we value your feedback. We hope to welcome you both again at Crowne Plaza Phu Quoc Starbay. Sincerely, Rita Nguyen Rooms Division Manager

Responded July 06, 2022
Crowne Plaza Phu Quoc Starbay
5.6
Phil from United States
Family with young children
2 Double Beds Standard with Ocean View
Stayed 4 nights in May 2022

Above average”

Not many choices to choose from the menu at the restaurant

Reviewed May 27, 2022

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Dear Valued guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Rita Nguyen Rooms Division Manager

Responded July 06, 2022
Crowne Plaza Phu Quoc Starbay
9.6
Exceptional
Minh from Vietnam
Group
Stayed 4 nights in April 2022

Exceptional”

A brand new hotel located in the north of the island. Check-in/out were smoothly processed, my friend wanted to order room service when we just arrived (because we didn't have proper lunch before that) and front desk staffs did their best to bring us a menu which was usually not available in the front desk, really appreciated. Unlike comments I had read before our departure that the staffs were new and not well-trained, but we had a total different experience, they were very helpful, attentive and friendly. We booked a 2 bedroom suit and it was amazing. We got a welcome bottle of wine and cookies. The room and bathroom are spacious and nicely designed, beds are comfy. Breakfasts were very good, loved the pastry corner with many nice choices The beach were calm and beautiful. Highly recommend for families, groups, couples

Reviewed May 09, 2022

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Xin Chao valued guest, Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. It's something our entire resort's team members take great pride in, so we value your feedback. We hope to welcome you both again at Crowne Plaza Phu Quoc Starbay. Sincerely, Rita Nguyen Rooms Division Manager

Responded July 06, 2022
Crowne Plaza Phu Quoc Starbay
10.0
Exceptional
Damrong from Vietnam
Family with young children
2 Double Beds Standard with Ocean View
Stayed 6 nights in April 2022

Very nice and helpful staffs”

I, my wife and our children stayed here for 6 nights. The hotel is near Grand World Market (can go there on foot) and also Vinwonder. We had an excellent time in this hotel, clean room, nice beach, excellent facilities, good breakfast and also very helpful staffs. In conclusion, we recommend this hotel to everyone, especially for family with young children.

Reviewed April 24, 2022

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Xin Chao valued guest Damrong, Thank you so much for your review of our resort. We are pleased to know that you enjoyed your stay with us and that you enjoyed our services, resort facilities, food quality and also staff friendliness. We will pass those words to our team members to motivate us to try harder and make more great services to guests. We hope to have an opportunity to welcome and serve you again at Crowne Plaza Phu Quoc Starbay. Sincerely, Harry Nguyen Executive Assistant Manager

Responded April 27, 2022
Crowne Plaza Phu Quoc Starbay
10.0
Exceptional
Jessica from Monaco
Family with young children
2 Double Beds Premium Oceanfront View
Stayed 2 nights in April 2022

Amazing”

Great place for families and relaxing

Reviewed April 23, 2022

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Xin Chao valued guest Jesscia, Thank you again for your second review of our resort. We are delightful to receive such compliments from you. We will certainly share with the respective departments to motivate us to create more great experience for guests. We hope to welcome you both again at Crowne Plaza Phu Quoc Starbay. Sincerely, Harry Nguyen Executive Assistant Manager

Responded April 27, 2022
Crowne Plaza Phu Quoc Starbay
10.0
Exceptional
Jessica from Canada
Family with young children
Stayed 2 nights in April 2022

Love!”

Such an amazing hotel with great staff. They are kind and welcoming. It was great that they spoke English. The facility is beautiful and great for children. I will definitely come back here. Love our stay.

Reviewed April 22, 2022

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Xin Chao valued guest Jessica, Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us and that you liked your facilities and staff attitude. It's something our entire resort's team members take great pride in, so we value your feedback. We hope to welcome you and your family again at Crowne Plaza Phu Quoc Starbay. Sincerely, Harry Nguyen Executive Assistant Manager

Responded April 27, 2022
Crowne Plaza Phu Quoc Starbay
3.6
PARK from Vietnam
Family with young children
Stayed 3 nights in January 2022

No ready to open”

Not enough to open yet for staffs. Need to practice more.

Reviewed February 05, 2022

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Xin Chao valued guest PARK, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Harry Nguyen Executive Assistant Manager

Responded February 07, 2022
Crowne Plaza Phu Quoc Starbay
3.2
YUJIN from Vietnam
Family with young children
Stayed 2 nights in February 2022

I dont recommend this hotel”

Staff training was not conducted properly. Staff attitude at information was not good and she was too rude so, I'm not going to visit this hotel again because I ruined my pleasant trip.

Reviewed February 05, 2022

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Xin Chao valued guest Yujin, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Harry Nguyen Executive Assistant Manager

Responded February 05, 2022
Crowne Plaza Phu Quoc Starbay
9.6
Exceptional
Phat from Vietnam
Family with young children
1 King Bed Premium
Stayed 4 nights in January 2022

A quiet place with a beautiful beach”

Newly built, quiet, and clean with friendly staffs. Great shuttle bus to/from airport as an amenity. Nice breakfast, though lunch serving is not worth the price. A bit annoying on the required deposit for each room, day stay. Mini fridge is empty, should be filled with plenty of drink variety especially with a required deposit.

Reviewed February 03, 2022

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Xin Chao valued guest Phat, Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. Regarding the minibar, we should have communicated more clearly with you about the setup due to Covid-19 guideline from IHG that we only provide upon guest's request. We value your feedback and we will share with the team to make necessary changes. We hope to have a chance to welcome you again at Crowne Plaza Phu Quoc Starbay. Sincerely, Harry Nguyen Executive Assistant Manager

Responded February 05, 2022
Crowne Plaza Phu Quoc Starbay
10.0
Exceptional
olivier from France
Couple
1 King Bed Premium
Stayed 5 nights in June 2022

Super expérience”

Nous sommes reste 5 nuits Le personnel est au petit soin Je recommande les yeux fermés

Reviewed June 06, 2022

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Xin Chao valued guest, Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. It's something our entire resort's team members take great pride in, so we value your feedback. We hope to welcome you both again at Crowne Plaza Phu Quoc Starbay. Sincerely, Rita Nguyen Rooms Division Manager

Responded July 06, 2022
Crowne Plaza Phu Quoc Starbay
8.8
Excellent
HASEGAWA from Vietnam
Family with young children
2 Double Beds Premium with Ocean View
Stayed 4 nights in January 2022

海辺のレストラン”

4泊滞在しましたが、海辺のレストランを利用しませんでした。魅力的な食事の提供がなかったのが原因です。浜辺にテーブルを設置してライトアップし、海鮮メインの食事を提供してくれたら更に良い旅行になったと思います。プール利用者が少なくコロナ感染リスクが低くとても楽しめました。

Reviewed February 02, 2022

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친애하는 소중한 고객, 저희 리조트에 대한 칭찬의 말씀 또한 진심으로 감사드립니다.우리는 당신이 우리와 함께 멋진 휴가를 보낸 것을 매우 기쁘게 생각합니다.모든 직원이 귀하에게 훌륭한 경험을 제공하게 된 것을 영광으로 생각합니다. 귀하의 피드백에 감사드립니다. Crowne Plaza Phu Quoc Starbay에서 당신과 당신의 사랑하는 사람을 다시 환영하기를 바랍니다. 감사 드립니다 Crowne Plaza Phu Quoc Starbay

Responded July 08, 2022
Crowne Plaza Phu Quoc Starbay
9.2
Exceptional
JUNG from South Korea
Family with young children
1 King Bed Premium
Stayed 4 nights in July 2022

깨끗하고 친절하고 조용한 곳”

새로생긴지 얼마 되지 않았고, 후기가 좋아서 선택했는데 너무너무 만족스러운 곳이었네요!! 한곳에서 쭉 지내자 싶어 4박 투숙했는데 룸정돈도 엄청깨끗히 잘해주시고, 조식도 다소 가짓수가 흡족스럽진 않지만 매일 바뀌어 질리지 않고 잘 먹었어요. 위치가 너무 북부쪽이라 걱벙했는데, 시내랑 거리가 멀어 야시장 등 접근성이 떨어지지만 5분거리에 있는 그랜드월드에도 야시장이 열려있어 나쁘지 않았어요^^ 호텔측 무료제공해주는 공항셔틀, 그랜드월드 셔틀 잘 이용하면 차비 걱정없이 다닐 수 있답니다. 걷기좋아하는 분들은 걸어서 20분 거리 그랜드월드 다녀올 수 있어요. 저흰 한반 갔다가 녹초가..ㅋㅋ 직원도 너무 친절하고 부대시설 너무 깔끔해서 또 방문하고 싶어요♡

Reviewed August 04, 2022

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친애하는 소중한 고객, 저희 리조트에 대한 칭찬의 말씀 또한 진심으로 감사드립니다.우리는 당신이 우리와 함께 멋진 휴가를 보낸 것을 매우 기쁘게 생각합니다.모든 직원이 귀하에게 훌륭한 경험을 제공하게 된 것을 영광으로 생각합니다. 귀하의 피드백에 감사드립니다. Crowne Plaza Phu Quoc Starbay에서 당신과 당신의 사랑하는 사람을 다시 환영하기를 바랍니다. 감사 드립니다 Crowne Plaza Phu Quoc Starbay

Responded August 05, 2022
Crowne Plaza Phu Quoc Starbay
8.8
Excellent
Layla from South Korea
Couple
Stayed 2 nights in July 2022

가성비 최고!!”

공항에서는 좀 멀어요 1시간/택시비 2만원 이상 거리? 하지만 타이밍 맞춰서 무료 셔틀 타면 되니까 돈 아낄 수 있었어요. 그리고 오히려 빈펄 쪽이랑 엄청 가까워서 놀긴 더 좋은 거 같아요. 좀 작은 리조트라 여기서만 놀긴 심심하지만, 또 그만큼 신축이고 깨끗하고 수영장 사진이 기가 막히게 나온다는 장점이 있어요. 룸 넓고 서비스 훌륭하고 조식 엄청 맛있고 여러모로 만족하고 갑니다!!

Reviewed August 03, 2022

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3.2
kim from South Korea
Couple
2 Double Beds Standard with Ocean View
Stayed 2 nights in July 2022

커플 여행”

정말 비추 합니다

Reviewed July 31, 2022

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친애하는 소중한 고객, 저희 리조트에 대한 칭찬의 말씀 또한 진심으로 감사드립니다.우리는 당신이 우리와 함께 멋진 휴가를 보낸 것을 매우 기쁘게 생각합니다.모든 직원이 귀하에게 훌륭한 경험을 제공하게 된 것을 영광으로 생각합니다. 귀하의 피드백에 감사드립니다. Crowne Plaza Phu Quoc Starbay에서 당신과 당신의 사랑하는 사람을 다시 환영하기를 바랍니다. 감사 드립니다 Crowne Plaza Phu Quoc Starbay

Responded August 01, 2022
Crowne Plaza Phu Quoc Starbay
6.0
kim from South Korea
Family with teens
1 King Bed Standard with Ocean View
Stayed 2 nights in July 2022

가족여행”

주변에 공사현장 입니다. 해변은 전혀 청소를 하지 않고 비추 입니다

Reviewed July 31, 2022

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친애하는 소중한 고객, 저희 리조트에 대한 칭찬의 말씀 또한 진심으로 감사드립니다.우리는 당신이 우리와 함께 멋진 휴가를 보낸 것을 매우 기쁘게 생각합니다.모든 직원이 귀하에게 훌륭한 경험을 제공하게 된 것을 영광으로 생각합니다. 귀하의 피드백에 감사드립니다. Crowne Plaza Phu Quoc Starbay에서 당신과 당신의 사랑하는 사람을 다시 환영하기를 바랍니다. 감사 드립니다 Crowne Plaza Phu Quoc Starbay

Responded August 01, 2022
Crowne Plaza Phu Quoc Starbay
123
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