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Crowne Plaza Hotel Orlando-Universal
Crowne Plaza Hotel Orlando-Universal
Crowne Plaza Hotel Orlando-Universal
Crowne Plaza Hotel Orlando-Universal
Crowne Plaza Hotel Orlando-Universal
Crowne Plaza Hotel Orlando-Universal
Crowne Plaza Hotel Orlando-Universal

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8

Excellent

3,417 reviews

3,417 reviews

Housekeeping1
See map

8.1

Excellent

Location rating score

Excellent location - 850 meters from city center
Popular neighborhood
Parking
Available
Popular landmarks
Universal's Islands of Adventure 2.5 km
Universal Studios Florida 3.1 km
The Wizarding World of Harry Potter 3.3 km
SeaWorld 4.5 km
Discovery Cove 5.1 km
Disney Springs 10.4 km
Epcot 11.9 km
Magic Kingdom Park 11.9 km
Walt Disney World® Resort 12.1 km
Disney's Animal Kingdom 16.1 km
Nearby landmarks
World Bowling Center at Dowdy Pavilion 370 m
Sleuths Mystery Dinner Show 380 m
Pirates Dinner Adventure Orlando 550 m
Camera Center 600 m
World's Largest Entertainment McDonald's & PlayPlace 610 m
Pirate's Dinner Adventure 660 m
Titanic: The Artifact Exhibition (Orlando) 710 m
Sleuths Dinner Show 720 m
Ripley's Believe It or Not! Orlando 750 m
Gator Golf Adventure Park 770 m

Crowne Plaza Hotel Orlando-Universal

7800 Universal Boulevard, International Drive - Convention Center, Orlando (FL), United States, 32819 - See map

Make your best journey to Orlando (FL) with the promised standard of IHG Clean Promise, and enjoy free Wi-Fi in all rooms. Conveniently situated in the International Drive - Convention Center part of Orlando (FL), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Magic Kingdom Park. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Highlights

Located in heart of Orlando (FL)

Check-in [24-hour]

Complimentary WIFi in all rooms

Hot tub

Daily cleaning

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Pets allowed

Car park

Shuttle service

Complimentary WIFi in all rooms

Hot tub

Swimming pool [outdoor]

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

12 travelers have booked today.

Value for money7.5
Location rating8.1
Nearest airportOrlando International Airport (MCO)
Distance to airport15.6 km

Rooms available at Crowne Plaza Hotel Orlando-Universal

Very good
Room comfort & quality

8

Standard
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
King Leisure Non-smoking
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
1 Queen Studio Suite Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
2 Bed Mobility Accessible Tub Non-smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
Enter dates to see prices
Two Queen Beds Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 2 queen beds
Enter dates to see prices
King Mobility Accessible Roll In Shower Non-Smoking
...
  • Outdoor view
  • Shower
  • 1 king bed
Enter dates to see prices
King Deluxe
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
2 Bed Mobility Accessible Roll Shower Non-Smoking
...
  • Shower
  • 2 single beds
Enter dates to see prices
Two Queen Mobility Accessible Tub
...
  • Room size: 30 m²/323 ft²
  • Shower
Enter dates to see prices
Executive King Bed Room
...
  • Room size: 25 m²/269 ft²
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Crowne Plaza Hotel Orlando-Universal?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Crowne Plaza Hotel Orlando-Universal?

For those who wish to drive their own cars, Crowne Plaza Hotel Orlando-Universal has a car park right on site for maximum convenience. Parking is available for a fee of 9 USD per day. Self-parking is conveniently available at the hotel.

Is breakfast offered at Crowne Plaza Hotel Orlando-Universal?

Wake up to a great continental breakfast at Crowne Plaza Hotel Orlando-Universal. Adults can enjoy breakfast offered with an additional charge of 17 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Crowne Plaza Hotel Orlando-Universal?

Crowne Plaza Hotel Orlando-Universal features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Crowne Plaza Hotel Orlando-Universal?

Crowne Plaza Hotel Orlando-Universal does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Crowne Plaza Hotel Orlando-Universal?

Restaurants including Cafe Del Sol, Giordano's and E-Brands Restaurants are popular in Crowne Plaza Hotel Orlando-Universal’s neighborhood which is known as International Drive - Convention Center.

What popular shopping places are close to Crowne Plaza Hotel Orlando-Universal?

Shopping options in Crowne Plaza Hotel Orlando-Universal’s International Drive - Convention Center neighborhood include Pointe Orlando, Camera Center and Tharoo & Co.

What are popular attractions near Crowne Plaza Hotel Orlando-Universal?

Guests at Crowne Plaza Hotel Orlando-Universal can easily visit International Drive, Madame Tussauds Orlando and SEA LIFE Orlando Aquarium located in the International Drive - Convention Center area.

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Explore the neighborhood

What people love about Crowne Plaza Hotel Orlando-Universal

  • 9.2

    Exceptional
    Cleanliness

    "Very clean."

    Brett

    |

    February 7, 2021

  • 9.2

    Exceptional

    "Great hotel and had great prices."

    William

    |

    January 18, 2021

  • 10

    Exceptional
    Location

    "Good location."

    Chris

    |

    November 21, 2019

Overall rating:

8

Excellent
3,417 reviews
Cleanliness
7.9
Facilities
7.6
Location
8.1
Read all reviews >
More about Crowne Plaza Hotel Orlando-Universal

More about Crowne Plaza Hotel Orlando-Universal

Crowne Plaza Hotel Orlando-Universal

When you are looking for comfortable and convenient accommodations in Orlando (FL), make Crowne Plaza Hotel Orlando-Universal your home away from home. A stay at Crowne Plaza Hotel Orlando-Universal ensures an easy access to the lively city and all of its wonders.
The superior services and facilities offered at Crowne Plaza Hotel Orlando-Universal will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes.
The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. While lodging at this wonderful hotel, a charming and cozy on-site fireplace will keep you warm on cold days and nights. The hotel's room service will make staying in a great choice. The hotel is entirely non-smoking.
Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Crowne Plaza Hotel Orlando-Universal. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator and a coffee or tea maker are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Crowne Plaza Hotel Orlando-Universal, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Never let a day go wasted when you're at Crowne Plaza Hotel Orlando-Universal with all the activities and facilities provided. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the hot tub and salon. The many offerings at Crowne Plaza Hotel Orlando-Universal ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Crowne Plaza Hotel Orlando-Universal gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Around the property

Venture outside Crowne Plaza Hotel Orlando-Universal and explore Orlando (FL) during your stay. Your journey through Orlando (FL) can be completed with a short shopping stop at Disney Springs located 10.3 km away. You're sure to want to visit International Drive located 2.3 km away, among the most sought-after photographs for anyone visiting Orlando (FL). Learn about the city's art history with a day at Madame Tussauds Orlando located 900 m away, where you can see collections by famous artists.

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Amenities and facilities
Very good
Facilities

7.6

Most talked about facilities

Breakfast

3 mentions

Internet

3 mentions

Housekeeping

2 mentions

Food & Dining

1 mention

Languages spoken

  • English
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Game room
  • Garden
  • Hot tub
  • Massage
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Hair salon
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]

Getting around

  • Car park [on-site]
  • Parking [paid]
  • Shuttle service

Available in all rooms

  • A/C
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Hair dryer
  • Iron and ironing board
  • LAN Internet in room [free]
  • Lock box in room
  • Microwave
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Sofa
  • Toiletries
  • Wi-Fi [complimentary]
  • Wi-Fi [for a fee]
Food and dining
Breakfast options
  • American
  • Continental
Restaurants on site

Elements Bar & Grille

  • Cuisine: American
  • Menu: Buffet, A-la-carte
Location
7800 Universal Boulevard, International Drive - Convention Center, Orlando (FL), United States, 32819
Excellent
Location

8.1

Airports

  • Orlando International Airport (MCO)
    15.6 km
  • Kissimmee Gateway Airport (ISM)
    17.8 km

Public transportation

  • Sand Lake Road
    9.6 km
  • Orlando, FL (ORL)
    11.7 km

Hospital or clinic

  • Paramount Urgent Care
    1.4 km

Shopping

  • Orlando International Premium Outlets
    2.9 km

Convenience store

  • 7 Eleven
    490 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Universal's Islands of Adventure
    2.5 km
  • Universal Studios Florida
    3.1 km
  • The Wizarding World of Harry Potter
    3.3 km
  • SeaWorld
    4.5 km
  • Discovery Cove
    5.1 km
  • Disney Springs
    10.4 km
  • Epcot
    11.9 km
  • Magic Kingdom Park
    11.9 km
  • Walt Disney World® Resort
    12.1 km
  • Disney's Animal Kingdom
    16.1 km

Nearby landmarks

  • World Bowling Center at Dowdy Pavilion
    370 m
  • Sleuths Mystery Dinner Show
    380 m
  • Pirates Dinner Adventure Orlando
    550 m
  • Camera Center
    600 m
  • World's Largest Entertainment McDonald's & PlayPlace
    610 m
  • Pirate's Dinner Adventure
    660 m
  • Titanic: The Artifact Exhibition (Orlando)
    710 m
  • Sleuths Dinner Show
    720 m
  • Ripley's Believe It or Not! Orlando
    750 m
  • Gator Golf Adventure Park
    770 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-1 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from16:00
  • Check-out until11:00

Getting around

  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)17 USD
  • Daily Internet/Wi-Fi fee0 USD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors15
  • Number of restaurants2
  • Number of rooms 400
  • Year property opened2002
  • Most recent renovation2009

Parking

  • Daily parking fee9 USD
Property announcements

Guests must be 21 years of age or older to check-in. A credit or debit card is required to check in to the hotel. If booking a meal plan rate, please note that Breakfast Included rate includes breakfast for 2 adults. Additional charges apply for further guests. Please note the local area transfer service has limited hours of operation. Seats are given based on availability. Contact hotel for details. Valet parking is available for an additional fee. Please note that additional fees are subject to tax. Cash payment is only accepted upon checking out. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews of Crowne Plaza Hotel Orlando-Universal from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness7.9
Facilities7.6
Location8.1
Room comfort and quality8.0
Service8.2
Value for money7.5
High score for Orlando (FL)
Rating
9+ Exceptional (6)
8-9 Excellent (8)
7-8 Very Good (8)
6-7 Good (6)
<6 Below Expectation (3)
Time of the year
Mar - May (3)
Jun - Aug (3)
Sep - Nov (11)
Dec - Feb (14)
All guests (51)
All room types
All languages

Show reviews that mention 

Showing 31 verified guest comments
12
8.3
Excellent
Jake from Singapore
Business traveler
Two Queen Beds Non-Smoking
Stayed 4 nights in October 2014

Fantastic hotel ”

The staff, the facilities and it's location.

Alright not exactly near the " happening" part of Orlando, you could still take a 15 min walk to where all the food and amusement Park is. Overall this is a great hotel to stay in.

Reviewed November 02, 2014

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7.3
Very good
Daniel from Sweden
Family with teens
Two Queen Beds Non-Smoking
Stayed 2 nights in January 2013

nice rooms”

gym, rooms

we booked this hotel for our two days stay in orlando because of the free internet and gym. but there was no free internet in the room! only in the reception... the gym was ok and the rooms were nice. the restaurant was no good but as there were no restaurants in the neighberhood we had to eat there. the breakfast was very god!

Reviewed January 14, 2013

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5.7
Edward from United Kingdom
Solo traveler
Stayed 12 nights in April 2014

Good Staff, OK Hotel”

Location, Friendly Staff, ??

The hotel was well located for Universal Studios, and not that far (by car) from Disney, so it was a good base for me. The staff were friendly and accommodating, the hotel was peaceful for the most part, even though it was through busy spring break /easter time. I had three major concerns with the hotel and a niggle. The main concern is the air conditioning, it is VERY noisy. The condensers are in a wall cupboard, not outside or a central system, and it sounds like a car in the room. This is not what you expect from a 4 star hotel, the A/C should be nearly silent. The second concern was that the lights outside my room, all the lights in the bathroom, hummed loudly. This is a fault of poor wiring. Due to these complaints the hotel moved my room, and the problems still existed. The third concern is that the wifi was charged, for anything other than snail pace. In the 21st Century in a 4 star hotel in the USA, free wifi is expected, even demanded. The price was very high, and was charged per device. The niggle is that the executive lounge was not worth anything for my stay. The breakfast in the lounge was worse than the restaurant. The lounge did not serve hot food, and American breakfasts are all about hot food, eggs, bacon, pancakes. This needs to be changed with A-La Carte ordering for the lounge. Lounge wifi was snail pace. However, for access to the Parks (which is why you go to Orlando), this was a good hotel. As I was on the executive floors I was not charged for parking, which I know is a grumble for a lot of people staying at this hotel.

Reviewed May 23, 2014

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9.2
Exceptional
Brett from United States
Couple
Standard
Stayed 1 night in February 2021

Value”

Great place for the money. Very clean. Rooms are outdated, but a great location. Right down the street from Universal. Also a Tesla charging station right down the street!

Reviewed February 08, 2021

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8.0
Excellent
CUI from China
Business traveler
Standard
Stayed 1 night in October 2013

Good hotel location near Orlando”

comfortable room, friendly hotel staff and variety food selection

comfortable room, friendly hotel staff and variety food selection. Also can travel to Sea World, Universal Studio and Disneyland.

Reviewed October 24, 2013

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10.0
Exceptional
Ali from Lebanon
Couple
Stayed 6 nights in January 2014

it was amazing, it went far beyond my expectations”

friendly staff, clean rooms, good service

Me and my wife enjoyed the stay in this hotel, they have friendly staff, nice breakfast in the executive level free of charge, we have internet access free of charge as well, room was tidy and clean, it was little bit small but it was comfy and nice.

Reviewed February 19, 2014

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9.2
Exceptional
William from United States
Couple
Standard
Stayed 2 nights in January 2021

Universal hotel”

Great hotel and had great prices. Only issue is parking is about $17 a night and it wasn’t mentioned before hand

Reviewed January 19, 2021

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10.0
Exceptional
HANI from Saudi Arabia
Couple
King Leisure Non-smoking
Stayed 5 nights in August 2014

We liked it.”

Location, accessibilty to themeparks, the service

We had a good time. We liked the breakfast. Service was great and staff were helpful and friendly. The location is great and close to themeparks. There're shuttles in the hotel that can take you to Universal's, Disney and Sea World. You can find restaurants and shops just few miles away. They were 4 days we spent there, yet one of the beautiful days.

Reviewed August 20, 2014

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8.3
Excellent
Richard from United States
Couple
King Leisure Non-smoking
Stayed 2 nights in March 2015

Very Pleasant”

design, amenities, helpful staff

This is a very comfortable hotel, not 4 star, but very nice.good location, easy to get around. the staff was very helpful and genuinely cares about making the guests happy.

Reviewed March 31, 2015

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5.6
Joan from United States
Couple
Standard
Stayed 1 night in December 2020

Extremely disappointed ”

First off I was surprised to find out this was considered a 4 star hotel. Location is great however the hotel is old! Rooms are so outdated. The air conditioner made noise ALL night long. The bathroom light as well and the toilet lid was dirty. The bed was not comfortable at all. The mini fridge was dirty and we barely could open it. The double blinds only partially close so all the sun comes thru making it hard to maintain the room dark. The lobby fools you because it’s very modern and clean until you get to the rooms. Overall this hotel needs a serious renovation if they are going to be listed as 4 star quality. I was very disappointed in my stay. I will not be coming back here.

Reviewed December 29, 2020

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10.0
Exceptional
Chris from United Kingdom
Family with young children
Two Queen Beds Non-Smoking
Stayed 1 night in November 2019

One night stay”

Great hotel. Very friendly staff. Good location.

Reviewed November 21, 2019

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8.3
Excellent
APILAK from Thailand
Business traveler
Stayed 4 nights in November 2012

Nice and clean hotel, but limited wifi”

friendly staffs

the hotel is clean and nice but the free wifi is available only at the lobby area.

Reviewed January 29, 2013

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8.0
Excellent
abbas from Bahrain
Group
Standard
Stayed 7 nights in January 2013

Expensive Parking”

nice location and clean hotel

It was a nice clean hotel with good service but the parking was so expensive and cost me alot.

Reviewed February 03, 2013

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7.0
Very good
XIASHAN from China
Solo traveler
King Leisure Non-smoking
Stayed 2 nights in December 2013

Convenient to Universal and safe surrounding”

Friendly staff, location, location

Overall's good! But the room service lady was not good, she's not friendly and knocked us up in the morning for room clean even though we said we don't need it.

Reviewed February 13, 2014

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6.7
Good
Raymond from Canada
Couple
King Leisure Non-smoking
Stayed 1 night in November 2013

Great location for the price u got”

Location, price, free shuttles to attractions like Universal and Disney

It was pretty good. Free parking but as of 2014, it is no longer free parking. Our flight got cancelled due to snow storm at connecting flight and the staff shows sympathy. Unfortunately we didn't get a discount there. Free lounge access which means free beer in afternoon mad free breakfast. The shuttle drivers are really nice to allow us to bring drinks and muffins into the shuttle.

Reviewed August 12, 2014

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7.3
Very good
meng from Malaysia
Business traveler
King Leisure Non-smoking
Stayed 7 nights in January 2015

friendly business hotel”

location, facility and friendly staff

pleasance and relax atmosphere.

Reviewed February 09, 2015

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6.7
Good
Mahmood from Bangladesh
Business traveler
Standard
Stayed 3 nights in December 2014

Over rated and priced ”

Breakfast was okay

Nothing special

Reviewed December 13, 2014

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4.4
Christopher from United States
Group
Two Queen Beds Non-Smoking
Stayed 2 nights in August 2019

Acceptable”

The pool had black allegie in it was dirty Never heard of you had to pay for parking

Reviewed August 26, 2019

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6.7
Good
Tan from Malaysia
Business traveler
King Leisure Non-smoking
Stayed 7 nights in January 2015

Good hotel with friendly staff”

clean,comfortable and
Reviewed January 18, 2015

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8.3
Excellent
Jiaxin from China
Couple
Two Queen Beds Non-Smoking
Stayed 7 nights in December 2013

very comfortable, good service”

location, service, equipment
Reviewed June 22, 2014

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12
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