Travelling to United States? Read all updated requirements before you book.
Crowne Plaza - Chicago West Loop
Crowne Plaza - Chicago West Loop
Crowne Plaza - Chicago West Loop
Crowne Plaza - Chicago West Loop
Crowne Plaza - Chicago West Loop
Crowne Plaza - Chicago West Loop
Crowne Plaza - Chicago West Loop

Removed from saved list

8

Excellent

1,733 reviews

1,733 reviews

Housekeeping2
Breakfast1
Shops1
See map

8.1

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Old St Patrick’s Church

270 m

Batcolumn

270 m

Kavi Gupta Gallery (formerly Vedanta Gallery)

290 m

Mary Bartelme Park Playground

290 m

Greektown

300 m

Popular landmarks
Skydeck Chicago - Willis Tower

930 m

The Art Institute of Chicago

1.9 km

Cloud Gate

1.9 km

Millennium Park

2.0 km

The Magnificent Mile

2.4 km

Closest landmarks
Presidential Towers Garage

280 m

Univerity Illionis at Chicago

380 m

Donald Young Gallery

410 m

Lexington College

440 m

National Hellenic Museum

450 m

Crowne Plaza - Chicago West Loop

25 South Halsted Street, West Loop, Chicago (IL), United States, 60661 - See map

Make your best journey to Chicago (IL) with the promised standard of IHG Clean Promise, and enjoy free Wi-Fi in all rooms. Strategically situated in West Loop, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Millennium Park. This 3.5-star property features fitness center to make your stay more indulgent and memorable.

Show more

Highlights

560 meters to public transportation

Front desk [24-hour]

Inside city center

800 meters to Chicago Riverwalk

Free Wi-Fi in all rooms!

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Pets allowed

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Fitness center

Check-in/out [express]

Luggage storage

Cash withdrawal

This property is in high demand!

7 travelers have booked today.

Value for money7.6
Location rating8.1
Nearest airportMidway International Airport (MDW)
Distance to airport12.9 km

Rooms available at Crowne Plaza - Chicago West Loop

Excellent
Room comfort & quality

8.1

1 King Corner Room
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
1 King Bed Leisure Nonsmoking
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
King Suite Hearing Accessible Nonsmoking
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
1 King Bed Executive Suite Nonsmoking
...
  • Room size: 54 m²/581 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Standard Room Nonsmoking Room
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
2 Double Beds Nonsmoking
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices
King Feature Nonsmoking
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Dbl Feature Nonsmoking
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
1 King Bed Feature Suite Nonsmoking
...
  • Room size: 25 m²/269 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Crowne Plaza - Chicago West Loop?

Check-in is from 03:00 PM. You may request early check-in during booking, subject to availability. Guests checking in before the designated period may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Crowne Plaza - Chicago West Loop?

For those who wish to drive their own cars, Crowne Plaza - Chicago West Loop has a car park right on site for maximum convenience. Parking is available for a fee of 54 USD per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Chicago (IL) with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Crowne Plaza - Chicago West Loop?

Wake up to a great continental breakfast at Crowne Plaza - Chicago West Loop.

What are my dining options at Crowne Plaza - Chicago West Loop?

Crowne Plaza - Chicago West Loop features an on-site restaurant for your dining convenience.

What is the smoking policy at Crowne Plaza - Chicago West Loop?

Crowne Plaza - Chicago West Loop does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Crowne Plaza - Chicago West Loop?

The closest train, metro, or bus station to Crowne Plaza - Chicago West Loop is Ogilvie Transportation Center, 550 m away.

What restaurants are nearby Crowne Plaza - Chicago West Loop?

Restaurants including Au Cheval, Dine and White Palace Grill are popular in Crowne Plaza - Chicago West Loop’s neighborhood which is known as West Loop.

What popular shopping places are close to Crowne Plaza - Chicago West Loop?

Shopping options in Crowne Plaza - Chicago West Loop’s West Loop neighborhood include Kavi Gupta Gallery (formerly Vedanta Gallery), G.R. N'Namdi Gallery and Rhona Hoffman Gallery.

What are popular attractions near Crowne Plaza - Chicago West Loop?

Guests at Crowne Plaza - Chicago West Loop can easily visit Union Station, Old St Patrick’s Church and Mary Bartelme Park Playground located in the West Loop area.

What popular natural sightseeing spots are close to Crowne Plaza - Chicago West Loop?

Crowne Plaza - Chicago West Loop’s nearby natural sights include Brooklyn Boulders located in the same West Loop area.

Show more questions
See map

Explore the neighborhood

What people love about Crowne Plaza - Chicago West Loop

  • 9.2

    Exceptional

    "I would stay here again."

    Thomas

    |

    August 25, 2019

  • 10

    Exceptional
    Location

    "Great location."

    Jason

    |

    June 16, 2019

  • 10

    Exceptional
    Staff 

    "the housekeeping staff was so nice and helpful too."

    Patricia

    |

    April 18, 2019

Overall rating:

8

Excellent
1,733 reviews
Cleanliness
8.4
Facilities
7.7
Location
8.1
Read all reviews >
More about Crowne Plaza - Chicago West Loop

More about Crowne Plaza - Chicago West Loop

Crowne Plaza - Chicago West Loop

You'll love the exceptional convenience during your stay at Crowne Plaza - Chicago West Loop, located right in the heart of the city center, with an easy access to everything in Chicago (IL).
The superior services and facilities offered at Crowne Plaza - Chicago West Loop will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Chicago (IL) can be assisted with the taxi services available here. Parking is provided for guests by the hotel.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service offered at Crowne Plaza - Chicago West Loop. You can also get small travel items and sundries at the convenience stores without having to leave the Crowne Plaza - Chicago West Loop. The hotel is entirely non-smoking.
Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Crowne Plaza - Chicago West Loop. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The specially-designed rooms at Crowne Plaza - Chicago West Loop offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
You may be assured to know that a coffee or tea maker is available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and bathrobes provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Crowne Plaza - Chicago West Loop, where breakfast can be provided in house. If you like to eat in the privacy of your room, Crowne Plaza - Chicago West Loop can arrange to have groceries delivered to your doorstep.
Never let a day go wasted when you're at Crowne Plaza - Chicago West Loop with all the activities and facilities provided. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

While in Chicago (IL), take some time to venture outside of Crowne Plaza - Chicago West Loop. Spend a day and acquire some cultural knowledge at The Art Institute of Chicago located 1.9 km away, where you can explore works of arts and cultural pieces. You're sure to want to visit Cloud Gate located 1.9 km away, among the most sought-after photographs for anyone visiting Chicago (IL). Skydeck Chicago - Willis Tower is located 930 m away, and is one of the most famous tourist spots to visit and photograph.

Show more
Amenities and facilities
Very good
Facilities

7.7

Most talked about facilities

Housekeeping

2 mentions

Food & Dining

1 mention

Breakfast

1 mention

Languages spoken

  • English
  • French
  • Polish
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Grocery delivery
  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Soundproof rooms

Getting around

  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service
Food and dining
Breakfast options
  • American
  • Continental
  • Halal
  • Vegetarian
  • Kosher
Restaurants on site

Dine Resturant And Lounge

  • Cuisine: American
  • Menu: Buffet

Metro Klub

  • Cuisine: American
  • Menu: Buffet
Location
25 South Halsted Street, West Loop, Chicago (IL), United States, 60661
Excellent
Location

8.1

Airports

  • Midway International Airport (MDW)
    12.9 km
  • O'Hare International Airport (ORD)
    23.9 km

Public transportation

  • Chicago Transit Authority - CTA
    620 m
  • UIC-Halsted Railway Station
    680 m

Hospital or clinic

  • Concentra Urgent Care Center
    1.1 km

Shopping

  • Water Tower Place
    2.7 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Skydeck Chicago - Willis Tower
    930 m
  • The Art Institute of Chicago
    1.9 km
  • Cloud Gate
    1.9 km
  • Millennium Park
    2.0 km
  • The Magnificent Mile
    2.4 km
  • 360 Chicago Observation Deck
    2.8 km
  • Shedd Aquarium
    3.0 km
  • Navy Pier
    3.6 km
  • Wrigley Field
    7.5 km
  • Museum of Science and Industry
    11.4 km

Nearby landmarks

  • Old St Patrick’s Church
    270 m
  • Batcolumn
    270 m
  • Presidential Towers Garage
    280 m
  • Kavi Gupta Gallery (formerly Vedanta Gallery)
    290 m
  • Mary Bartelme Park Playground
    290 m
  • Greektown
    300 m
  • Heritage Green Park
    320 m
  • Mary Bartelme Park
    320 m
  • G.R. N'Namdi Gallery
    360 m
  • Rhona Hoffman Gallery
    370 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out from12:00

The property

  • Non-smoking rooms/floorsno
  • Number of floors17
  • Number of restaurants1
  • Number of rooms 398
  • Most recent renovation2005

Parking

  • Daily parking fee54 USD
Property announcements

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews of Crowne Plaza - Chicago West Loop from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness8.4
Facilities7.7
Location8.1
Room comfort and quality8.1
Service8.2
Value for money7.6
High score for Chicago (IL)
Rating
9+ Exceptional (10)
8-9 Excellent (3)
7-8 Very Good (9)
6-7 Good (5)
<6 Below Expectation (3)
Time of the year
Mar - May (9)
Jun - Aug (11)
Sep - Nov (7)
Dec - Feb (3)
All guests (61)
All room types
All languages

Show reviews that mention 

Showing 30 verified guest comments
12
10.0
Exceptional
Patricia from United States
Group
2 Double Beds Nonsmoking
Stayed 3 nights in April 2019

I traveled with my parents for the first time to Chicago and everyone at the hotel was amazing. ”

George was great getting us into the hotel and helping with parking. Then Jennifer was great getting me checked in as I went through a booking site and the confirmation numbers were a little off. And the housekeeping staff was so nice and helpful too.

Reviewed April 18, 2019

See room deals

10.0
Exceptional
Jason from United States
Group
2 Double Beds Nonsmoking
Stayed 2 nights in June 2019

Weekend getaway”

Great location. Didn't realize when I got the hotel how much was in the area. Very walkable. Great restaurants, bars, coffee shops, grocery stores, convenience stores... etc

Reviewed June 17, 2019

See room deals

10.0
Exceptional
Jae
Business traveler
1 King Corner Room
Stayed 6 nights in July 2019

quiet and good location”

Quiet and good location. Food markets nearby. No refrigerator in the room..

Reviewed August 07, 2019

See room deals

9.2
Exceptional
Thomas from United States
Couple
1 King Corner Room
Stayed 1 night in August 2019

Exceptional”

The hotel was two blocks from a trendy district with tons of restaurants. It was also a few short blocks from Union Station. It suited us perfectly. The room was comfortable and stylish and included a "kit" for relaxation: facial wash, lavender scent spray, etc. Despite the street fair raging below at the time, the room was quiet, which I appreciated. I would stay here again.

Reviewed August 25, 2019

See room deals

6.8
Good
david from United States
Business traveler
2 Double Beds Nonsmoking
Stayed 2 nights in October 2019

Good”

well appointed hotel but.... room a/c was disabled due to season, no in-room refrigerator, dim led lighting throughout the room. situated in Greektown, neighborhood has no other choice of restaurants.

Reviewed October 29, 2019

See room deals

2.0
Edwin from Philippines
Solo traveler
1 King Corner Room
Stayed 2 nights in October 2020

poor service”

wasnt able to travel due to the pandemic. requested for a refund since i booked this hotel for chicago run since dec 2019. got denied.

Reviewed October 10, 2020

See room deals

10.0
Exceptional
Jiang from China
Business traveler
Stayed 4 nights in February 2013

it is nice hotel with good price ”

it is nice hotel with good price. We went to Chicago for the show, it is a bout tax fee can arrive the exhibition center, so it is not bad. The hotel is nice, just a little simple.

Reviewed February 27, 2013

See room deals

8.3
Excellent
Ping from Singapore
Group
Stayed 2 nights in March 2009

Good price for the location”

Good price for the location; Room is well-furnished; Some nice extra touches.
No minibar; Parking at the hotel is expensive.

Good price for the location. It's not in the city centre (not in the Loop or Magnificent Mile), but close enough - easily accessible via a short cab or train ride, or even a walk. Close to many eating places - it's near the outskirts of Greektown, so there are many Greek restaurants nearby. Also very close to a Dominick's and Walgreens pharmacies/supermarts. The Sears Tower is also within 10-15mins' walking distance. Room was quite well done. Nice lighting, and it was good to have an LCD screen (26" i think it was, for my Standard Room). The "sleep music / relaxation" CD was a nice touch and may be a hit with the spa-going crowd. Some further elaboration on the Cons, and the mitigating factors: No minibar, but in-room coffee maker was a nice touch. Also, while parking at the hotel itself is expensive, cheaper options can be found just across the street and well within walking distance.

Reviewed April 01, 2009

See room deals

8.0
Excellent
Paul from Philippines
Couple
Stayed 2 nights in June 2012

Great location and adequately sized rooms”

Good value for money, complimentary breakfast buffet

The rooms were ready on time and we had easy check in.. Generally we had a pleasant stay as the area was close to downtown. There are available taxis usually on standby, but transportation in chicago has never really been a problem... The rooms were clean and the breakfast was good... Too bad they had the same menu the following day.. Was a little bit of a disappointment then... But overall the stay was pleasant

Reviewed July 02, 2012

See room deals

7.3
Very good
Alfonso from Mexico
Group
Stayed 3 nights in October 2012

Great service but small rooms”

Service, clean rooms

The location could be better but price/location was ok. Service and personel were amazing Very clean rooms, beds could be more confortable Could hear noise from the freeway Very small rooms for a Crowne Plaza

Reviewed October 18, 2012

See room deals

7.7
Very good
Anne from Australia
Family with teens
Stayed 1 night in October 2012

Great location & reasonably priced”

Great service

Rooms comfortable, service good, easy access to downtown Chicago.

Reviewed October 22, 2012

See room deals

5.3
Ralf from Germany
Couple
1 King Bed Leisure Nonsmoking
Stayed 9 nights in November 2013

Very noisy place to stay - but location is okay.”

To check out!!

I've stayed in many other Crowne Plaza Hotels, but this one is definately the worst!! 1. The hotels noise proctetion to the outside as well as to the floor or other rooms is really bad. It's located at the side of the high way so we didn't sleep well all the time. One night there's been a kind of a fight in the room at the opposite side... was near to ring the reception, when we heart the security nocking at the other ones door already. 2. We book with breakfast buffet included. Horrible... for 9 days just American breakfast in which the scrambled egg was very fluid and the ham must have been cooked ours before serving. 3. The room facilities are not Crown Plaza standard at all. No bathrobe, no slippers, no comb and no nailfile. And that should be a 4 star hotel? --- NEVER.

Reviewed December 14, 2013

See room deals

8.3
Excellent
Kostas from Canada
Business traveler
Stayed 2 nights in December 2008

Business”

very quiet room. clean. friendly employees
Parking rates

nice friendly employees, clean room and quiet room. The room size is ok. Lobby is fine with fully equipped business center. Free wireless is very convenient and a huge plus for people on business trip. Restaurant at the lobby is good. It is 12 minutes drive to downtown. free parking on the streets nearby the hotel. Greek restaurants nearby offer choice of food.

Reviewed December 15, 2008

See room deals

8.4
Excellent
SOHYEON from South Korea
Solo traveler
1 King Bed Leisure Nonsmoking
Stayed 1 night in August 2018

Nice place near union station”

The staff were nice and helpful. The room was clean but the facilities were old. Right next to it there were cafe, food market, and greek restaurants. But the road nearby the hotel was under construction. It’s not a walking distance from the city center.

Reviewed September 02, 2018

See room deals

8.0
Excellent
Kamilia from United States
Couple
Stayed 1 night in August 2009

Crowne plaza metro hotel”

Friendly staff, nice clean room with a small patio. We were able to leave our luggage after checking out for a few hours.
Not including breakfast with the price

The location is close to walgreens and a grocery store open 24 hours. We walked around and purchased some wine and cheese and went back to the room relaxed and watched tv. This hotel is located in Greek town and safe to walk around. Close to the Harpo studios and sears towers.

Reviewed August 29, 2009

See room deals

7.0
Very good
M from United Kingdom
Solo traveler
Stayed 1 night in March 2009

Amber”

General location and style of the hotel
I am sure it was probably a 'one off'as the hotel was really clean but I got insect bites while I was there, so I think the room needed to be sprayed. I wasnt very happy as they were on my face, but staff were apologetic. The only other issue of note was the food, but this is probably applicable to the U.S in general the breakfast was limited for those who don't eat meat and perhaps a little more selection for a $15 breakfast buffet might have been a good idea.

The hotel was well located within easy reach of public transport, all the sites seemed to be particularly easy to get to from the hotel. The room was really comfortable, modern and very relaxing. Staff were extremely helpful and a free 24hr business centre was located on site. A large supermarket with a starbucks and hot food counter was located just across the carpark and the pharmacy was also just a few minutes walk. The hotel seemed to attract a nice balance of people from around the globe as well as more people from other states. The hotel had a genuine buzz about it while I was there, which was nice - a wedding party seemed to be in town!

Reviewed April 03, 2009

See room deals

9.7
Exceptional
Lee from United States
Family with teens
Stayed 1 night in May 2011

Great hotel!”

Wonderful comfortable beds and pillows.

Our stay was a pleasure. The room and bedding were spotless. The pillows were comfortable which is hard to find in a hotel.There was a European flair in the lights and bathroom fixtures which was unique. The service was excellent.

Reviewed May 08, 2011

See room deals

9.7
Exceptional
Gillian from Australia
Business traveler
Stayed 3 nights in January 2013

Great location and facilities”

In a good, safe area and close to the city.

There are plenty of eating places near by. We spent a lot of time at Marianos - a great eating place/supermarket on the opposite corner. Staff at hotel very helpful and great facilities.

Reviewed January 28, 2013

See room deals

6.0
Kam from Malaysia
Business traveler
Stayed 2 nights in June 2012

Good hotel but horrible parking”

good location

located just across the kennedy expressway, it is quite close to the downtown area and for that this hotel is bargain in their room rates. room size is decent and nearby has 2 supermarkets for groceries. near the greek town so good if you like greek food. however, deceiving in their parking policy. very expensive parking so would suggest that one just check out 1 or 2 blocks away for overnight parking. poor sound insulation in the rooms so not much privacy. but contemporary designed and great shower.

Reviewed June 21, 2012

See room deals

6.3
Good
Frank from United States
Couple
Stayed 3 nights in July 2010

Crowne Plaza Metro Downtown Hotel”

Rooms were OK
Expensive restaurant, bad location

This hotel is outside the downtown area and you are forced to wak long distances or take expensive taxis to get to most things of interest. The restaurant is expensive. While it might be a good business traveler hotel, for tourists is is not appropriate. We stayed there because we could not find an open hotel any where near where we were visitng

Reviewed July 24, 2010

See room deals

12
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss