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Costabella Tropical Beach Hotel
Costabella Tropical Beach Hotel
Costabella Tropical Beach Hotel
Costabella Tropical Beach Hotel
Costabella Tropical Beach Hotel
Costabella Tropical Beach Hotel
Costabella Tropical Beach Hotel

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8.1

Excellent

4,515 reviews

4,515 reviews

See map

7.2

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Temple of Leah 10.0 km
Fort San Pedro 11.1 km
Casa Gorordo Museum 11.2 km
Yap Sandiego Ancestral House 11.3 km
Basilica De Sto. Nino 11.4 km
Magellan's Cross 11.5 km
Ayala Center 11.6 km
Colon Street 11.8 km
Taoist Temple 14.0 km
Tops Lookout 17.5 km
Nearby landmarks
Costabella 40 m
Tambuli Seaside Living 260 m
Cebu White Sands Resort and Spa 860 m
Mactan Island Dive Spots 1.0 km
Save More Supermarket 1.0 km
K.I.Marine Sports Center - Day Tours 1.2 km
Captain Hook's Pool 1.3 km
parking area 1.6 km
Aldea Del Sole 2.0 km
2021

Costabella Tropical Beach Hotel

Buyong, Mactan Island, Mactan Island, Cebu, Philippines, 6015 - See map

Conveniently situated in the Mactan Island part of Cebu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Basilica De Sto. Nino. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Check-in [24-hour]

Airport transport

Excellent breakfast

Excellent view

Excellent food & dining

Safety Seal

The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Transport to airport

Bicycle rental

Car park

Swimming pool [indoor]

Spa

Shuttle service

Complimentary WIFi in all rooms

This property is in high demand!

22 travelers have booked today.

Value for money7.9
Distance to city center24km
Location rating7.2
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport3.9 km

Rooms available at Costabella Tropical Beach Hotel

Very good
Room comfort & quality

8

Premier Deluxe Poolside
...
  • Room size: 36 m²/388 ft²
  • Pool view
  • 2 double beds or 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 1 double bed and 1 single b...
Enter dates to see prices
Deluxe Pool Side
...
  • Room size: 24 m²/258 ft²
  • Pool view
  • 1 double bed and 1 single b...
Enter dates to see prices
Deluxe Balcony
...
  • Room size: 24 m²/258 ft²
  • Pool view
  • 1 single bed and 1 double b...
Enter dates to see prices
Junior Suite
...
  • Room size: 31 m²/334 ft²
  • Sea view
  • 1 double bed and 1 single b...
Enter dates to see prices
2-Bedroom Seafront Suite
...
  • Room size: 86 m²/926 ft²
  • Sea view
  • 1 king bed and 2 double bed...
Enter dates to see prices
Superior Double or Twin
...
  • Room size: 36 m²/388 ft²
  • Shower and bathtub
Enter dates to see prices
Double Deluxe Pool View
...
  • Room size: 36 m²/388 ft²
  • Pool view
  • 2 double beds
Enter dates to see prices
Deluxe Poolside with Private Balcony
...
  • Room size: 21 m²/226 ft²
  • Outdoor view
  • 1 single bed and 1 double b...
Enter dates to see prices
DOUBLE DELUXE POOL VIEW
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Costabella Tropical Beach Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Costabella Tropical Beach Hotel?

Costabella Tropical Beach Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1500 PHP. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Costabella Tropical Beach Hotel has a car park right on site for maximum convenience. If you're looking for an easy way to get around Cebu with private transportation, the resort can arrange car rental for you.

Is breakfast offered at Costabella Tropical Beach Hotel?

Wake up to a great à la carte breakfast at Costabella Tropical Beach Hotel. Adults can enjoy breakfast offered with an additional charge of 800 PHP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Costabella Tropical Beach Hotel?

Costabella Tropical Beach Hotel features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at Costabella Tropical Beach Hotel?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Costabella Tropical Beach Hotel. Small or intimate events like birthday parties and honeymoons can also be accomodated.

What is the smoking policy at Costabella Tropical Beach Hotel?

Costabella Tropical Beach Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to Costabella Tropical Beach Hotel?

The closest airport is Mactan-Cebu International Airport, 3.8 km away from Costabella Tropical Beach Hotel.

What restaurants are nearby Costabella Tropical Beach Hotel?

Costabella Tropical Beach Hotel is located in Mactan Island, famous for good restaurants such as The Cove Live Seafood Restaurant, Western Steak House and Goldmango grill.

What popular shopping places are close to Costabella Tropical Beach Hotel?

Costabella Tropical Beach Hotel is located in Mactan Island area which features shopping places such as Mactan Marina Mall and Gaisano Island Mall Mactan.

What are popular attractions near Costabella Tropical Beach Hotel?

Costabella Tropical Beach Hotel is located in Mactan Island area, which is famous for attractions such as Costabella, Tambuli Seaside Living and Cebu White Sands Resort and Spa.

What popular natural sightseeing spots are close to Costabella Tropical Beach Hotel?

Costabella Tropical Beach Hotel is located in the Mactan Island area, which is famous for natural sightseeing destinations such as Pawod Underwater Cave and Airmen's Village.

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Explore the neighborhood

What people love about Costabella Tropical Beach Hotel

  • 9.6

    Exceptional

    "I like the vibe of this hotel."

    Aeron

    |

    June 23, 2022

  • 9.6

    Exceptional

    "it is relatively easy for hotel to call a cab."

    leima

    |

    June 23, 2022

  • 8.8

    Excellent

    "The decorations are artistic and plenty of instagramable places."

    Esterbelle

    |

    June 21, 2022

Property ranking|Compared to 1,848 Cebu properties
See all rankings
Room comfort score
8/10
Room size
26 sqm.
Service score
8.4/10
Cleanliness score
8.2/10
Better than
96
%
of Cebu properties
Bigger than
90
%
of Cebu properties
Better than
87
%
of Cebu properties
Better than
87
%
of Cebu properties
Overall rating:

8.1

Excellent
4,515 reviews
Cleanliness
8.2
Facilities
8.0
Location
7.2
Read all reviews >
What travelers say they love:
The ambiance of the whole place is just so cozy.
Harold from Philippines
Group
More about Costabella Tropical Beach Hotel

More about Costabella Tropical Beach Hotel

Costabella Tropical Beach Hotel

Get excited for all the adventures in Cebu with a stay at Costabella Tropical Beach Hotel.
At Costabella Tropical Beach Hotel, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the resort keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire services provided by Costabella Tropical Beach Hotel makes it easy to plan your day trips, sightseeing, and more around Cebu.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the resort's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at Costabella Tropical Beach Hotel. For health reasons, smoking is not permitted anywhere inside the resort. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Costabella Tropical Beach Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the resort, knowing that some selected rooms include air conditioning. Some rooms at Costabella Tropical Beach Hotel are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a coffee or tea maker, bottled water and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the resort you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

A number of great dining options at the resort assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Costabella Tropical Beach Hotel offers an excellent variety of recreational facilities. A beach that's accessible right from the resort puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage and spa. Don't forget to make a visit or two to the resort's pool.
Burn off you vacation calories with a quick visit to the resort's fitness facility. Beat the hot weather with cooling water activities like fishing, snorkeling, non-motorized water sports, motorized water sports and diving. Enjoy some water sports with watersports equipment rentals and boats provided by Costabella Tropical Beach Hotel. Challenge your travel group members or other guests to competitive fun, with the resort's dart board and ping-pong table.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.


Around the property

Don't spend all your time inside while in Cebu! A full day's itinerary in Costabella Tropical Beach Hotel often starts with a stop at Ayala Center located 11.6 km away.


Reasons to stay here

Compared to other accommodations in Cebu, facilities here are rated higher than 90% of them.
Compared to the city's accommodation options, this resort scored higher than 97% of them for food and dining.
According to guests who stayed here, this resort's room comfort is rated higher than 95% of other accommodations in Cebu.

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Amenities and facilities
Very good
Facilities

8

Most talked about facilities

Beach

166 mentions

Swimming Pool

135 mentions

Food & Dining

111 mentions

Breakfast

86 mentions

Languages spoken

  • English
  • Filipino

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Boating
  • Dart board
  • Diving
  • Exercise area
  • Fishing
  • Game room
  • Garden
  • Massage
  • On-site entertainment
  • Pool with view
  • Private beach
  • Snorkeling
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tours
  • Watersport equipment rentals
  • Water sports (motorized)
  • Water sports (non-motorized)

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Happy hour
  • Poolside bar
  • Restaurants

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Transport to airport

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Balcony/terrace
  • Bathtub
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Exterior corridor
  • Hair dryer
  • Iron and ironing board
  • Lock box in room
  • Mini bar
  • Mirror
  • Non-smoking
  • Phone
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Toiletries
  • Towels
  • Wake up call
  • Wi-Fi [complimentary]
Food and dining
Restaurants on site

La Marina

  • Cuisine: American, Asian, International
  • Menu: Buffet, A-la-carte

Brisa

  • Cuisine: Asian, Chinese, Japanese
  • Menu: Buffet

Luna Tapas + Bar

  • Cuisine: Mediterranean, Pizza, Spanish
  • Menu: Buffet
Location
Buyong, Mactan Island, Mactan Island, Cebu, Philippines, 6015
Very good
Location

7.2

Airports

  • Mactan-Cebu International Airport (CEB)
    3.9 km 30 min drive
  • Bohol–Panglao International Airport (TAG)
    83.8 km 4.2 hour drive

Public transportation

  • Cebu North Bus Terminal
    9.6 km
  • Cebu South Bus Terminal
    12.5 km

Hospital or clinic

  • Dentist
    2.2 km

Shopping

  • J Centre Mall
    9.6 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Temple of Leah
    10.0 km
  • Fort San Pedro
    11.1 km
  • Casa Gorordo Museum
    11.2 km
  • Yap Sandiego Ancestral House
    11.3 km
  • Basilica De Sto. Nino
    11.4 km
  • Magellan's Cross
    11.5 km
  • Ayala Center
    11.6 km
  • Colon Street
    11.8 km
  • Taoist Temple
    14.0 km
  • Tops Lookout
    17.5 km

Nearby landmarks

  • Costabella
    40 m
  • Tambuli Seaside Living
    260 m
  • Cebu White Sands Resort and Spa
    860 m
  • Mactan Island Dive Spots
    1.0 km
  • Save More Supermarket
    1.0 km
  • K.I.Marine Sports Center - Day Tours
    1.2 km
  • Captain Hook's Pool
    1.3 km
  • parking area
    1.6 km
  • Aldea Del Sole
    2.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

Minimum age of guests is: 10 year(s).

Others
  • Please note that:
    Room can accommodate a max. of 2 Adults and 2 Children (4-10 yrs old without breakfast) or 3 Adults with extra person charge per Night.
  • Smoking is only allowed in designated areas. Guests smoking elsewhere are responsible for all costs, damages, and liabilities caused by smoking.
  • The minimum age required to check in is 21 years.
  • Guests must provide a valid credit card upon check-in to secure any damages incurred during the stay. No preauthorization will be made.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Airport transfer fee1500 PHP
  • Distance from city center24km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)800 PHP

The property

  • Number of bars/lounges2
  • Number of floors7
  • Number of restaurants2
  • Number of rooms 156
  • Room voltage220
  • Year property opened1981
  • Most recent renovation2007
Property announcements

Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.

Some parts of the property like the boardwalk is inaccessible due to the previous typhoon.

Reviews of Costabella Tropical Beach Hotel from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.2
Facilities8.0
Location7.2
Room comfort and quality8.0
Service8.4
Value for money7.9
High score for Cebu
Rating
9+ Exceptional (625)
8-9 Excellent (485)
7-8 Very Good (599)
6-7 Good (302)
<6 Below Expectation (387)
Time of the year
Mar - May (582)
Jun - Aug (616)
Sep - Nov (558)
Dec - Feb (642)
All guests (3,314)
All room types
All languages

Show reviews that mention 

Showing 2,398 verified guest comments
12345
9.0
Exceptional
Rajendran from Singapore
Couple
Premier Deluxe Poolside
Stayed 2 nights in October 2012

The hotel that served our needs with kind staff”

The room and the view for the premium deluxe on the high floors were good. Pool was great especially with the slides.

took about 150p by taxi to the hotel. mactan island is not similar to other tourist island destinations like thailand. first thing is this hotel is situated in a remote area. so forget about thinking of walking out of the hotel esp in the late hours. and there is nothing much outside these hotels anyways. some restaurants like maribago grill which we went was nearby, but other that you need the hotel staff to get you a cab to goto your destination. the good thing is they have free shuttle service to cebu city which is only one way and leaves 10am daily from the hotel. they drop you at ayala or sm city malls which are the biggest in cebu city. taxi ride to the hotel will cost 230p if no jam and 300p if there is a jam esp traveling back in the evenings. you have to make a deposit of 3000p when you arrive at the hotel. and there is no safebox in the rooms. you can keep them at the lobby safe. they will issue you a key and if you lose the key it will cost you 4000p !! as for the pool, there is a adult pool and another one that has a slide. even it is great for the adults to try the slide. as for the beach, depends on your luck. if you arrive on a day of low tide, you will see seaweed everywhere. but when the tide its good, you can go for a swim on the beach. filled with white sands and clear waters. however when you set foot on the beach you will hear touts calling out for you to try their activities (island hopping, jet ski, etc.) but you have to try at your own risk and the hotel will not bear any responsibilities. breakfast was not that spectacular but it was enough for us. tv had many cable channels. hotel staff are nice and will greet you with a big smile. overall i will rate costabella value for money.

Reviewed October 31, 2012

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8.7
Excellent
Tanya from United States
Group
Premier Deluxe Poolside
Stayed 3 nights in December 2011

Lovely hotel with great customer service”

beautiful deluxe rooms, helpful staff, good food, lovely pool and beach (small but lovely)

The Costabella is truly a beautiful hotel that's just the right size for easy access to all amenities yet not so small that guest are in too close of a proximity to each other. The rooms had airconditioning that was well positioned (too many hotels have poor planning with a/c blowing right over the beds and are too loud) and had instant hot water for the showers. A big plus! I was worried about the beach as other reviews said it was terrible. It really isn't. Unless you expect beaches that are really not to be found on Cebu/Mactan islands. It is smallish, it is exclusive, but then again, most resorts have the exact same thing. What we loved about the Costabella beach was that you could swim out to a lovely floating raft. Also, we had our snorkelling gear and amazing enough, just in she shallows of the private Costabella waters, we spotted a juvenile octopus! Spectacular. The staff were friendly and cordial and helpful. They made me a great surprise birthday breakfast cake from scratch and made a lovely secluded dinner for my parent's anniversary. All you have to do is ask and they'll make a plan. Unfortunately the pools close at 8pm and 10pm (yes, there's two). But luckily the staff were fine with us swimming at night in the ocean area. It's small and protected so we were fine. The only disappointment was the wifi. It was consistently down. But if you had a laptop with a LAN connection then you could get online in your room. That worked out as second best but my uncle with his iPad addiction was not impressed. I would definitely stay there again!

Reviewed January 08, 2012

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8.7
Excellent
Michael from Canada
Solo traveler
Superior Room
Stayed 2 nights in March 2012

Awesome resort! But watch for twin beds!”

Pool and little pool bar restaurant area is great for chilling at night

i had a very positive experience at the costabella. the staff are all amazingly efficient, knowledgeable, helpful and friendly. i loved chilling by the pool working on my ipad (free wifi -- speed decent but not super fast) with the restaurant guy fernando (?? i think) watching out and bringing me beers when i needed a refill. the beach is nice from a far, but not for those who want to swim or go for long walks on the beach, since you can't do either at most of the resorts on mactan. i think the bluewater just up the road is the only one in maribago with any decent beach area. the rooms were showing a bit of wear and tear, but in very good condition overall. and i didn't car so much because the resort is incredibly well maintained, and that's what i was there for. my one complaint was that all of the standard rooms have twin beds. this is probably because there are a lot of families and package tourists there -- but it's annoying not to have the option. it's rare these days for hotels not to have queen size or larger beds at the nicer resorts, so i hope the costabella will follow suit. oh, and the concierge desk was amazing. i went up to malapascua island and they were able to answer every question i had about, well, everything. thanks for that.

Reviewed April 12, 2012

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10.0
Exceptional
Robert from United Kingdom
Couple
Deluxe Pool Side
Stayed 2 nights in October 2012

Great Hotel like paradise”

Its that you are treated how you would want to be treated by lovely staff and tranquil surroudings

i loved it so much at the costabella tropical beach hotel that i rebooked there for the final few days of my holiday in cebu. its like paradise and my friends stayed there too from my recommedation. i would fully recommend this hotel to anyone ad i am going to go back there again the next time i visit cebu.

Reviewed November 02, 2012

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10.0
Exceptional
FRANKLIN from Philippines
Couple
Superior Room
Stayed 2 nights in July 2012

The most tantalizing, breathtaking experience!!!”

La Marina Restaurant, artifacts surrounding the resort are unique, calm & relaxing resort

3d2n stay at the resort was really absolutely worth experience. came there with my girlfriend's parents. having a not so good opinion about the philippines, her parents in fact had a great time & thought filipinos had a great service with a smile. costabella staff are the real gem of the resort.starting from the front desk,jaycee,eliza & grace; la marina's richard & the gang- great job & top great service; very accomodating- they even serve food at the beach & in our room, no service charge & not waiting for any tip. we love their costabella fried rice, simply the best. though our parents thought the fried rice was not freshly done, chef made service recovery by replacing it with a new one & tasted well. we had confusion on our check out time @ 2pm but front desk offered sincerely having one of our room to be used till 3pm. we are just happy about the royal treatment they've done for us. people planning for a trip to cebu should/must look nowhere else but costabella. we've done a thorough research & it was just a perfect 3d on this lovely paradise.

Reviewed July 15, 2012

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8.7
Excellent
Shauna from Jamaica
Solo traveler
Superior Room
Stayed 1 night in October 2015

Warm Service, Cozy Atmosphere, Value for Money”

Good hospitality, Comfortability, Good food

I thoroughly enjoyed my stay at Costabella. Upon arrival I was greeted with warmth and cool glass of freshly blended fruit juice. I got there much earlier than check-in time but they had me up and in my room within only 30mins upon arrival. Their staff were super helpful especially with providing suggestions on travel and dining areas around Cebu. The facility itself was very clean, nicely decorated and the colours set the tone for a relaxing atmosphere. Only a few cases on the downside but they didn't greatly impact my stay, just good points to note for others who may consider this important. During my stay, there was some level of construction or room renovation going on so during the days it was kind of noisy, but I'm sure once that whole process is complete, guests will be able to enjoy an entirely peaceful getaway at Costabella. The A/C unit in my room was also a bit noisy but I found this was common in all the places I stayed while in the Philippines (4 in total). However I was not greatly bothered by this since I tend to sleep without A/C. The beach area is quite relaxing and pleasant, but there's not much of a 'beach-type' swimming area. Most visitors to Cebu may need to go further south to get hold of a nicer beach experience. Lastly, while they are not very close to local restaurants, shopping areas etc, they do have on-call taxis and motorized tuk-tuks which will get you where you need to go. Overall though...I enjoyed my stay and would not only recommend it to anyone travelling whether they are solo, with friends or with a family, but I'd definitely stay there again.

Reviewed November 02, 2015

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9.3
Exceptional
Ekaterina from Russia
Solo traveler
Stayed 2 nights in October 2012

Lovely hotel and service”

Rooms, service, meals

I spent just one weekend in Costabella Tropical Beach Resort and overall I enjoyed my stay there. For those who plan to stay in Costabella I would suggest to consider the pros and cons. Pros: (1) territory is nicely organized, (2) the sunrise corner suite facing the sea is perfect, (3) the food and choice of dishes/drinks is perfect, (4)friendly staff and very good service. Cons: (1) the WiFi unfortunately didn't work well, I had to re-connect for many times and then gave up the idea to access the Internet, (2) rather small swimming pool.

Reviewed October 17, 2012

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10.0
Exceptional
Maria from Philippines
Solo traveler
Superior Room
Stayed 1 night in September 2019

White beach with Great Food”

Costabella has been a resort since my teens and they have done a great job in renovating but preserving some hints of the old Spanish villa-style Costabella. The beach front is one of the few white real beaches in Mactan that is still there. I was amazed with the food and of course, great Sangria... they even have the white Sangria! It was a pleasant surprise for a Cebu local like me to see it the same and yet more beautiful!

Reviewed October 18, 2019

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8.4
Excellent
Hyunwoo from South Korea
Family with young children
Premier Deluxe Poolside
Stayed 2 nights in November 2017

Just satisfying:)”

This was my second stay at Costabella after the one four years ago. I was really disappointed at Jpark resort(Imperial Palace back then) as there were too many Koreans(almost all of the guests) after the all the way through this far journey to have an exotic experience, while I was able to meet guests from various countries at Costabella, and it was the same this time as well. The location is little bit secluded, so walking there from the main street seems impossible as the ally to the hotel is like 15mins of walk without street lamps. Staff were really kind and sincere except one of them tried to refuse to borrow a beach towel when I was about to head for an islands hopping tour on my last day, while I had already asked them before the visit and gotten the answear of yes. She finally borrowed one in the end, and the hotel keeps your luggage even after checking out, and allows to take a shower at the public bath near the pool area, so it was really convinient. Their beach is beautiful, but the actually swimming in the sea is not recommandable as the sands under the sea floor gives a weird feeling. The hotel has its dock where your hired banka(boat) can pick you up right from the hotel. All you have to do is filing a document before the docking. except the weakness of sea floor sands, every other facility is just great and clean, and worth the cost. I'll definetely come here again on my next visit to Cebu.

Reviewed November 23, 2017

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9.3
Exceptional
Rebecca from United Kingdom
Group
Premier Deluxe Poolside
Stayed 2 nights in September 2012

very helpful and friendly staff”

spa, food, staff

from the moment we arrived the staff were extremely helpful and friendly, i don't think they stopped smiling! 3 of us shared a room so we had 2 double beds, it was a good size and plenty enough for 3 adults for a few nights. the bedroom itself was decorated to a good standard, although the bathroom was a little tired but everything worked and was clean. we had dinner in the restaurant each night and the food was good and there was an excellent range to choose from. there was plenty of choice at breakfast too. we also got a packed lunch made to take out with us for the day. we booked an island hop through the dive shop at the hotel, it was cheaper than the guest services and there was more flexibility to choose which islands and when you wanted to go/come back. i visited the spa twice and had the 45 minutes foot massage and then the 135 minute sultan's full body massage package. both were amazing and exactly what you need to relax! the beach here isn't great, the pool area is quite nice but not huge so i'm not sure how it'd be in the high season. the resort is pretty close to mactan airport, it only takes around 20 minutes in a taxi. although i don't recall hearing any noise from the planes once where we there. we didn't venture out of the resort except for on the boat trip, however there didn't seem to be very much close to the hotel. as such you'd most likely need to eat most meals in the resort and arrange tours if you want to see more of cebu.

Reviewed October 04, 2012

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8.3
Excellent
Patrick from Canada
Family with young children
Deluxe Pool Side
Stayed 5 nights in July 2014

Great Stay”

Pools, Staff, Food

We had a great stay at the Costabella Tropical Beach Hotel. The 2 pools were excellent, the food was great, and the staff was incredibly friendly and helpful. The beach was good (during high tide), and while there seemed to be a lot of people staying at the hotel, it never seemed crowded at the beach, in the pools, or at the restaurant. The Costabella was a great choice for a family with a young child. If we return to Cebu, we will stay at the Costabella again.

Reviewed August 19, 2014

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10.0
Exceptional
Catherine from Philippines
Family with young children
Deluxe Poolside with Private Balcony
Stayed 3 nights in December 2020

Exceptional”

One of the best resorts to stay in Mactan, Cebu. I can definitely say that Costabella has the best customer service in all of the resorts I’ve been to in Cebu. The food was amazing, really delicious! Everytime we visit Costabella, I am constantly in awe of their service and hospitality. This place will always want to make me and my family come back. Hands down to all the staff and people behind Costabella Resort.

Reviewed January 03, 2021

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8.8
Excellent
Claire from Australia
Group
Superior Room
Stayed 6 nights in April 2018

Resort life is a must in boring cebu”

Hotel was fantastic in all ways except for location. Pictures are a little deceiving, pools are much smaller in reality. 3 restaurants to choose from quality of was pretty good. Facilities include Pool tables, table tennis, water sports, private beach and cabanas. Bedding comfortable and shower spacious and good pressure. Most tourist hot spots are in Southern cebu which we didn't realise, if I had known I would have stayed there instead of mactan Island which is basically a dirty, uneventful island full of resorts and not much else. Not to mention taxi took 1.5 hours each way to go to cebu city or colon Street. Traffic in cebu sucks.

Reviewed May 03, 2018

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9.6
Exceptional
Jovie
Group
Superior Double/Twin
Stayed 1 night in September 2018

Secluded, Peaceful and Tropical ”

I’m always skeptical in staying at Mactan because I know the beaches are all manmade but I am quite surprised or aghast that Costabella made it more natural. I thought I was at some beaches at the Caribbean or Costa Rica. You can still see the remnants of their old facilities but that adds up to its natural and tropical vibe. It is indeed home away from home. The staff were very helpful and the food, 💯. I’ll be back I promise

Reviewed September 25, 2018

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9.0
Exceptional
Rick from Canada
Family with teens
Premier Deluxe Poolside
Stayed 8 nights in May 2013

Enjoyable, clean , friendly”

Overall cleanliness / maintenance above average. Friendly attentive staff. Plenty of areas around grounds for lounging.

We enjoyed our stay there. Plenty of staff to address any requests. Professional & friendly. We were pleasantly surprised to see that the web site pictures matched the actual resort upon arrival. So many resorts disappoint on this point. This is a smaller resort that offers most things that larger ones do in a compact well laid out way, without having to walk long distances; ( most of our previous vacations were with much larger venues ). Costabella was undergoing renovations while we there on one wing, but surprisingly the noise level went mostly unnoticed. There was no excercise room , however this may be in part due to the reno work ; ( I did not ask ). There are two restaurants , both outdoor, with Spanish/tropical decor. Food was average.Inclusive breakfast buffet though varied, could use some improvement on keeping items warmer. Items were always luke warm except for the egg cooking station which is made on the spot. The other food item that needs attention is the brittle hard bacon. There is crisp & there is rock hard. Its a shame that this meaty bacon is way over done & usually cold. Simply switching from candle warmers ( that dries out most of all the food items ),to water warmers would certainly go a long way to improving the eating experience. The pricing on menu food is too high; ( though in line with many other resorts ). Most guests eat out, as we did most of the time. Pricing items in line with Mall restaurants would certainly fill up the near empty restaurants, & more than likely make up for the costs by volume , & create more customer satisfaction; ( this was one of the most commented on complaints in discussion with other guests ). A air conditioned cafe or similar would be also be a great benefit. One other annoying thing, is that only one key card is given out, which makes it somewhat inconvenient, especially if you cannot immediately locate your room mate. Overall these are minor criticisms, & the overall value for money is worth it.

Reviewed June 08, 2013

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9.6
Exceptional
Roxane from United States
Couple
Stayed 3 nights in January 2018

Highly recommended hotel”

Value for money - We decided to book a suite instead of the poolside rooms and it was definitely worth it! Location - The hotel is located about 30mins away from the airport but is pretty secluded and very private. Unlike Boracay where the beach and the properties alongside it are continuous - and so you can walk along the beach and visit places - Costabella and the properties around it have boardwalks / solid walls that hinder you from going to the property beside it. You would have to go out through the main road to see what's beside it. Then again, we wanted to stay by the beach for our trip and since Costabella had everything we needed we didn't really have to go out of the property as much. Staff - The staff are very nice and accommodating. They are also very professional - they respect your privacy and personal space. You barely notice them but they appear discreetly right when you need them.

Reviewed January 21, 2018

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9.2
Exceptional
Aileen from United States
Family with young children
Superior Room
Stayed 3 nights in August 2016

Ironman 70.3 2016”

I love Costabella and didnt want to leave. The staff are all nice, pleasant and welcoming. The facility is nice and well kept. Rooms are spacious and comfortable. Food in the restos are good and priced reasonably. I would come back here next time I come to Cebu. However for Ironman event it is not very convenient although they have a shuttle for race morning-- for other days during the event it is hard to get transportation to and from Shangrila. But because I was so happy with Costabella, Id still stay her for Ironman and just have a car rental. I love costabella

Reviewed August 09, 2016

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9.7
Exceptional
Kevin from United States
Couple
Superior Room
Stayed 3 nights in October 2012

Great place that will give you amazing experience”

hmmm the food makes me go back the next day ...we love the chef

we been looking forward to feel the breeze in the resort that we chose online however... its total crap!!! that made us search the nearby resort. we found costabella online and decided to have lunch to make sure the we are not making mistakes for the second time .we had lunch and everything is great, booked the room online and check-in the next day.we had amazing experienced and awesome stay .we really love the food ..the food that we ate we reckoned that even better in fine dining restaurant that we've been.wait there is more....the staff are very friendly. honestly, one of the places that i could tell to my friends that when you go to mactan don't miss to visit the resort unwind and experience the great service of costabella.

Reviewed November 10, 2012

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9.3
Exceptional
Lynn from Canada
Family with young children
Superior Room
Stayed 5 nights in February 2014

very friendly and relaxing ”

restaurant, swimming pool and friendly staff

I found the Costabella Tropical Beach Hotel extremely satisfying. The Wi-Fi did not work in the rooms, however there was good connection at the beach, in the lobby and restaurant. I would recommend this resort 100%!

Reviewed February 19, 2014

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9.0
Exceptional
Dave from United States
Couple
Premier Deluxe Poolside
Stayed 2 nights in November 2012

amazing experience ”

big rooms and very large beds,Great breakfast buffet

Costabella is actually one of the nicest hotel in Mactan Island. Less expensive than Plantation Bay and White Sand Maribago but it's along that same road/area. Although the bathroom was a little tired but everything worked and was clean. we had dinner in the restaurant each night and the food was good and there was an excellent

Reviewed November 19, 2012

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