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Cleo Hotel Jemursari
Cleo Hotel Jemursari
Cleo Hotel Jemursari
Cleo Hotel Jemursari
Cleo Hotel Jemursari
Cleo Hotel Jemursari
Cleo Hotel Jemursari

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8.4

Excellent

451 reviews

451 reviews

See map

8.8

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Surabaya's Zoo 2.7 km
Bungkul Park 3.2 km
Surabaya Town Square 3.4 km
Masjid Nasional Al Akbar Surabaya 4.1 km
Monkasel (Submarine Monument) 5.2 km
Tunjungan Plaza 6.2 km
Pakuwon Food Festival 7.8 km
Suramadu National Bridge 7.9 km
Tugu Pahlawan 8.2 km
Sampoerna Museum 9.9 km
Nearby landmarks
Super Indo Jemur Sari 120 m
Klinik Utama El Shafi 200 m
Rumah Batik Jawa Timur 310 m
Klinik Kencana Medika 390 m
Klinik Mata Surabaya 450 m
Surabaya Eye Clinic 470 m
Apotik SABA 620 m
Klinik Pratama Yayasan BK3S Jatim 670 m
RSIA Kendangsari 720 m
Chicco Swalayan 780 m

Cleo Hotel Jemursari

Jalan Raya Jemur Sari, Rungkut, Surabaya, Indonesia, 60239 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Rungkut part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

Front desk [24-hour]

Airport transport

Complimentary WIFi in all rooms

Daily cleaning

Daily cleaning

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Car park

Complimentary WIFi in all rooms

Luggage storage

Coffee shop

Laundry service

Restaurants

Room service

This property is in high demand!

4 travelers have booked today.

Value for money8.6
Distance to city center10km
Location rating8.8
Nearest airportJuanda International Airport (SUB)
Distance to airport7.9 km

Rooms available at Cleo Hotel Jemursari

Biz Twin Room
...
  • Room size: 15 m²/161 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Biz Queen Room
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard Double Room
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Hollywood Twin Room
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard Queen Room
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Biz Room
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Transit Room 8 Hours (Room Only, Breakfast not Included)
...
  • Shower
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Quad Room Panoramic
...
    Enter dates to see prices
    Quad Room
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Cleo Hotel Jemursari?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Cleo Hotel Jemursari?

      For those who wish to drive their own cars, Cleo Hotel Jemursari has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange both taxis or car rental.

      Is breakfast offered at Cleo Hotel Jemursari?

      Wake up to a great buffet breakfast at Cleo Hotel Jemursari. Asian breakfast is available for guests. There's an additional charge of 50000 IDR for adults and 50000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What are my dining options at Cleo Hotel Jemursari?

      Cleo Hotel Jemursari features an on-site restaurant for your dining convenience. Meals served include dinner and lunch. Asian cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

      Can business events be hosted at Cleo Hotel Jemursari?

      On-site venues and convenient event services make Cleo Hotel Jemursari an ideal choice for hosting events such as seminars, corporate events and meetings. The 4 venues can accommodate up to 100 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

      What is the smoking policy at Cleo Hotel Jemursari?

      Cleo Hotel Jemursari does permit smoking in some areas and is not 100% smoke-free.

      What is the closest train, metro, or bus station to Cleo Hotel Jemursari?

      Margorejo is the closest train, metro, or bus station, about 1.5 km away from Cleo Hotel Jemursari.

      What restaurants are nearby Cleo Hotel Jemursari?

      Cleo Hotel Jemursari is located in Rungkut, famous for good restaurants such as Gelateria, Aneka Hidangan Nikmat Rasa and Bebek HT.

      What popular shopping places are close to Cleo Hotel Jemursari?

      Cleo Hotel Jemursari is located in Rungkut area which features shopping places such as Royal Plaza Surabaya, City of Tomorrow (CITO) and Marina Plaza.

      What are popular attractions near Cleo Hotel Jemursari?

      Cleo Hotel Jemursari is located in Rungkut area, which is famous for attractions such as Masjid Nasional Al Akbar Surabaya, Suroboyo Carnival Park and Taman Mayangkara.

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      See map

      Explore the neighborhood

      What people love about Cleo Hotel Jemursari

      • 8.8

        Excellent
        Spaciousness

        "Small room, suitable for business traveller, decent wifi."

        Andrian

        |

        May 16, 2022

      • 10

        Exceptional

        "Satisfied n become one of my favorites hotel here"

        MISSYIANTHIA

        |

        October 13, 2021

      • 9.6

        Exceptional
        Location

        "This hotel is nice , close to the groceries store, food , pharmacys , even hospitals , and not too far to airport."

        Debbora

        |

        February 7, 2021

      Property ranking|Compared to 823 Surabaya properties
      See all rankings
      Location score
      8.8/10
      Value for money score
      8.6/10
      Service score
      8.6/10
      Cleanliness score
      8.4/10
      Better than
      88
      %
      of Surabaya properties
      Better than
      87
      %
      of Surabaya properties
      Better than
      87
      %
      of Surabaya properties
      Better than
      84
      %
      of Surabaya properties
      Overall rating:

      8.4

      Excellent
      451 reviews
      Cleanliness
      8.4
      Facilities
      7.7
      Location
      8.8
      Read all reviews >
      What travelers say they love:
      Resepsionis n all staf ramah, good service
      Rizky from Indonesia
      Solo traveler
      More about Cleo Hotel Jemursari

      More about Cleo Hotel Jemursari

      Cleo Hotel Jemursari

      With a wide range of services catered to both business and leisure travelers, Cleo Hotel Jemursari makes sure you get the best out of your stay.
      Take advantage of a wealth of unrivaled services and amenities at Cleo Hotel Jemursari. Stay connected throughout your stay with free internet access provided. Your explorations of Surabaya can be assisted with taxi and car hire services available. Parking is provided free of charge for guests.
      You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Cleo Hotel Jemursari. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
      Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with air conditioning. Some rooms have television to keep guests entertained. You may be assured to know that bottled water is available in some select rooms.
      You can stay fresh and clean with toiletries and towels provided in some of the guest bathrooms.


      Dining and things to do

      Wake up with no worries at Cleo Hotel Jemursari, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Cleo Hotel Jemursari which has a selection of halal options.


      Around the property

      Venture outside Cleo Hotel Jemursari and explore Surabaya during your stay. Your journey through Surabaya can be completed with a short shopping stop at Tunjungan Plaza located 6.1 km away.


      Reasons to stay here

      Verified reviews score this hotel higher than 86% of accommodations in the city on value for money.
      Travelers who stayed here really appreciated the location, scoring it better than 88% of the city's other options.
      This hotel's staff and services score higher than 87% of accommodations in the city.

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      Amenities and facilities
      Very good
      Facilities

      7.7

      Most talked about facilities

      Housekeeping

      3 mentions

      View

      1 mention

      Languages spoken

      • English
      • Indonesian

      Accessibility

      • Wheelchair accessible

      Internet access

      • Complimentary WIFi in all rooms
      • Internet services
      • Wi-Fi in public areas

      Cleanliness and safety

      • Breakfast in room
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Face coverings on staff
      • Hand sanitizer
      • Physical distancing of at least 1 meter
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Coffee shop
      • Restaurant [halal]
      • Restaurants
      • Room service

      Services and conveniences

      • Air conditioning in public area
      • Concierge
      • Daily cleaning
      • Doorman
      • Dry cleaning
      • Elevator
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Smoking area

      Access

      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed

      Getting around

      • Car park [free of charge]
      • Car park [on-site]
      • Rental car
      • Taxi service

      Available in all rooms

      • A/C
      • Complimentary drinking water
      • Daily cleaning
      • Desk
      • Hair dryer
      • Lock box in room
      • Phone
      • Private bathroom
      • Satellite/cable channels
      • Shower
      • Slippers
      • Toiletries
      • Towels
      • Wi-Fi [complimentary]
      Food and dining
      Restaurants on site

      The Origin Coffee and Dine

      • Cuisine: American, Asian, Indonesian
      • Menu: Buffet
      Location
      Jalan Raya Jemur Sari, Rungkut, Surabaya, Indonesia, 60239
      Excellent
      Location

      8.8

      Airports

      • Juanda International Airport (SUB)
        7.9 km
      • Abdul Rachman Saleh Airport (MLG)
        68.8 km

      Public transportation

      • Margorejo
        1.6 km
      • Wonokromo Railway Station
        2.2 km

      Hospital or clinic

      • Klinik Utama El Shafi
        200 m

      Shopping

      • Tunjungan Plaza
        6.2 km

      Convenience store

      • Alfamart
        2.4 km

      Cash withdrawal

      • ATM
        300 m
      What's nearby

      Popular landmarks

      • Surabaya's Zoo
        2.7 km
      • Bungkul Park
        3.2 km
      • Surabaya Town Square
        3.4 km
      • Masjid Nasional Al Akbar Surabaya
        4.1 km
      • Monkasel (Submarine Monument)
        5.2 km
      • Tunjungan Plaza
        6.2 km
      • Pakuwon Food Festival
        7.8 km
      • Suramadu National Bridge
        7.9 km
      • Tugu Pahlawan
        8.2 km
      • Sampoerna Museum
        9.9 km

      Nearby landmarks

      • Super Indo Jemur Sari
        120 m
      • Klinik Utama El Shafi
        200 m
      • Rumah Batik Jawa Timur
        310 m
      • Klinik Kencana Medika
        390 m
      • Klinik Mata Surabaya
        450 m
      • Surabaya Eye Clinic
        470 m
      • Apotik SABA
        620 m
      • Klinik Pratama Yayasan BK3S Jatim
        670 m
      • RSIA Kendangsari
        720 m
      • Chicco Swalayan
        780 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds vary by room. Please check each room's capacity for details.

      All children are welcome.

      Infant 0-4 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 5-12 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 13 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking 6 or more rooms, special policies may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from14:00
      • Check-out from12:00
      • Check-out until12:00

      Getting around

      • Airport transfer fee150000 IDR
      • Distance from city center10km
      • Travel time to airport (minutes)24

      Extras

      • Breakfast charge (unless included in room price)50000 IDR

      The property

      • Number of restaurants1
      • Number of rooms 112
      • Room voltage220

      Reviews of Cleo Hotel Jemursari from real guests

      Provided by verified guests of Agoda
      8.4
      /
      10
      Cleanliness8.4
      Facilities7.7
      Location8.8
      Service8.6
      Value for money8.6
      High score for Surabaya
      Rating
      9+ Exceptional (101)
      8-9 Excellent (20)
      7-8 Very Good (39)
      6-7 Good (17)
      <6 Below Expectation (16)
      Time of the year
      Mar - May (19)
      Jun - Aug (42)
      Sep - Nov (56)
      Dec - Feb (76)
      All guests (451)
      All room types
      All languages

      Show reviews that mention 

      Showing 193 verified guest comments
      12345
      8.0
      Excellent
      martino from Indonesia
      Family with young children
      Biz Queen Room
      Stayed 1 night in March 2019

      Value for money hotel”

      Typical of Cleo hotel style. Room & bathroom are clean.. Just in small size. Its really value for money hotel if you want to stay around Jemursari

      Reviewed May 22, 2019

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      7.2
      Very good
      Hari from Indonesia
      Family with young children
      Biz Queen Room
      Stayed 1 night in December 2019

      Very good”

      Wifi connection is good but if you want to stay at the hotel watching cable TV, you only find unpopular channel😔 If you like to drink water a lot, you are at the right hotel; you can refill CLEO mineral water as many as you want😀 The table provided in the room is so small, you cannot share using it.

      Reviewed December 31, 2019

      See room deals

      8.0
      Excellent
      Donatus from Indonesia
      Couple
      Biz Queen Room
      Stayed 2 nights in December 2019

      Nice stay nice ambience”

      Located in south Surabaya, near Wonokromo Train Station. About 7km from Gubeng Baru Station. Nice room and they have coffeeshop with good taste at the lobby. Parking lot is quite small, and since it dont have any canopy so your car/bike will be park on the outside of hotel area.

      Reviewed January 02, 2020

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      10.0
      Exceptional
      Ida from Indonesia
      Couple
      Biz Queen Room
      Stayed 1 night in October 2019

      Good as usual”

      The most safe place to stay with same quality everytime I travel to surabaya. Will come again!

      Reviewed October 21, 2019

      See room deals

      9.6
      Exceptional
      Debbora from Indonesia
      Solo traveler
      Biz Twin Room
      Stayed 4 nights in January 2021

      Nice hotel , strategic location ”

      This hotel is nice , close to the groceries store, food , pharmacys , even hospitals , and not too far to airport.

      Reviewed February 07, 2021

      See room deals

      4.0
      Josh from Indonesia
      Couple
      Biz Twin Room
      Stayed 3 nights in January 2020

      Very Long way to be called great hotel”

      Review in detailed version : receptionist was good. But, when we arrive, there is nobody greet us and help to bring our bags. oh man???? Room bit small, no glass for 2 people, no hot water to make coffee or tea even though they have dispenser, but hey, we would like to make our own. And, there is mosquito in the night, while air condition not work properly, too humid and make my wife got nose-problem. Last dinner, we order food and drink with said as free refill. When we order free refill, the waitress said it could only do as 2 times refill. Oh my ???? I think Cleo management should do fix this if you want to maintain in hospitality business as it could impact Cleo brand in water business, too. final result : dissapointed.

      Reviewed January 28, 2020

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      10.0
      Exceptional
      Argo from Indonesia
      Couple
      Biz Queen Room
      Stayed 1 night in January 2019

      Exceptional”

      Nice hotel, quite new, has cafe on GF, strategic location. Keep the good quality!

      Reviewed January 14, 2019

      See room deals

      9.2
      Exceptional
      eka from Indonesia
      Couple
      Biz Queen Room
      Stayed 1 night in June 2019

      Recommended for you”

      Close to main road. Cheap hotels with hot water and city view. Comfortable to stay

      Reviewed June 24, 2019

      See room deals

      9.6
      Exceptional
      Alexander from Indonesia
      Solo traveler
      Biz Queen Room
      Stayed 1 night in September 2019

      Clean bedroom and shower room with good price”

      +clean bedroom +clean showeroom +nice staff +free refill mineral water dispenser at room corridor +early check in when room available -room size is acceptable -

      Reviewed September 15, 2019

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      9.6
      Exceptional
      Debbora from Indonesia
      Solo traveler
      Biz Twin Room
      Stayed 3 nights in January 2021

      Nice place , strategic place”

      It is a nice hotel for traveler. and near to go anywhere also for culinary .

      Reviewed January 04, 2021

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      9.2
      Exceptional
      Alexander from Indonesia
      Solo traveler
      Biz Twin Room
      Stayed 1 night in September 2019

      Kamar tidur dan toilet bersih”

      Seprei dan toiletnya bersih. Ada dispenser minum disetiap koridor ruangan

      Reviewed October 18, 2019

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      8.0
      Excellent
      Ida
      Business traveler
      Biz Queen Room
      Stayed 3 nights in August 2019

      Good hotel for a good price”

      Comeback for 2nd time, this hotel really worth for money. Only if they can improve their cleanliness in bed sheet and bathroom will be great. Overall, really good.

      Reviewed August 28, 2019

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      8.8
      Excellent
      Aulia from Indonesia
      Couple
      Biz Queen Room
      Stayed 2 nights in September 2019

      Good!”

      The room was smaller than I thought haha but overall it was good. The only thing that I think need to improve is the breakfast. It is ala carte with a few variant of menu

      Reviewed September 16, 2019

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      8.0
      Excellent
      Henry from Indonesia
      Solo traveler
      Biz Twin Room
      Stayed 1 night in July 2019

      nice hotel ”

      a good located nice hotel with affordable price

      Reviewed July 26, 2019

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      9.2
      Exceptional
      Debbora from Indonesia
      Couple
      Biz Queen Room
      Stayed 6 nights in December 2020

      Nice hotel ”

      Nice hotel for staying . Near to everywhere.

      Reviewed December 19, 2020

      See room deals

      8.4
      Excellent
      Kusaeni from Indonesia
      Solo traveler
      Biz Twin Room
      Stayed 1 night in June 2019

      Good budget hotel”

      Everything is fine except for small bathroom and poor television quality.

      Reviewed June 24, 2019

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      10.0
      Exceptional
      Rizky from Indonesia
      Solo traveler
      Biz Twin Room
      Stayed 1 night in November 2019

      Good service”

      Smua oke mulai dari resepsionis ramah,service cepat, room nya jg bersih dll.. Recommended bgt utk menginap di sini..

      Reviewed November 17, 2019

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      9.2
      Exceptional
      Natali from Indonesia
      Family with teens
      Biz Queen Room
      Stayed 1 night in June 2019

      Affordable price”

      It's very affordable to transit or resting

      Reviewed June 09, 2019

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      10.0
      Exceptional
      Rizky from Indonesia
      Solo traveler
      Biz Twin Room
      Stayed 1 night in November 2019

      Good service”

      Smua oke mulai dari resepsionis ramah,service cepat, room nya jg bersih dll.. Recommended bgt utk menginap di sini..

      Reviewed November 17, 2019

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      7.2
      Very good
      ABDUL from Singapore
      Solo traveler
      Biz Queen Room
      Stayed 2 nights in September 2019

      Ideal for transiting.”

      It's halfway between the airport and the city centre. Nothing much within walking distance. Hotel's staffs are generally pleasant and friendly. Not much amenities.

      Reviewed September 27, 2019

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      12345
      This is a popular property. Don't miss out!

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