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City Lodge Hotel Umhlanga Ridge Durban
City Lodge Hotel Umhlanga Ridge Durban
City Lodge Hotel Umhlanga Ridge Durban
City Lodge Hotel Umhlanga Ridge Durban
City Lodge Hotel Umhlanga Ridge Durban
City Lodge Hotel Umhlanga Ridge Durban
City Lodge Hotel Umhlanga Ridge Durban

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8.5

Excellent

1,633 reviews

1,633 reviews

Housekeeping30
Shops6
Beach6
See map

9.2

Exceptional

Location rating score

Exceptional location
Popular neighborhood
Excellent for walking
Parking
FREE
Walkable places
Barnyard Theatre

170 m

Imax

170 m

Ster Theatres - Gateway Mall

170 m

Gateway Theatre Of Shopping

210 m

Gorimas

290 m

Popular landmarks
Umgeni River Bird Park

9.9 km

Moses Mabhida Stadium

11.8 km

Big Rush Urban Adrenaline

12.1 km

Mitchell Park Zoo

12.3 km

Suncoast Casino

12.6 km

Closest landmarks
Dr Ajesh (Shaun) Janki, Psychiatrist

180 m

Umhlanga Hospital

200 m

KZN Day Clinic

240 m

Golfers Club

760 m

Natal Shark Board

1.1 km

City Lodge Hotel Umhlanga Ridge Durban

2 Palm Boulevard, Umhlanga Ridge, Umhlanga, Durban, South Africa, 4321 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Umhlanga part of Durban, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous uShaka Marine World. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

Located in heart of Durban

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Air conditioning

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

15 travelers have booked today.

Value for money8.2
Location rating9.2
Nearest airportKing Shaka International Airport (DUR)
Distance to airport13.7 km

Rooms available at City Lodge Hotel Umhlanga Ridge Durban

Excellent
Room comfort & quality

8.3

Double Smoking
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Double - Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed
Enter dates to see prices
1 Double Bed Wheelchair Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Twin - Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Twin
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Twin Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Double 1
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Double Room
...
  • Room size: 24 m²/258 ft²
  • Nature view
  • 1 double bed
Enter dates to see prices
Non-Smoking Double
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed
Enter dates to see prices
1 Double
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices

Frequently asked questions

Does City Lodge Hotel Umhlanga Ridge Durban have a hot tub?

City Lodge Hotel Umhlanga Ridge Durban does not have a hot tub.

How much does it cost to stay at City Lodge Hotel Umhlanga Ridge Durban?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at City Lodge Hotel Umhlanga Ridge Durban?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to City Lodge Hotel Umhlanga Ridge Durban?

City Lodge Hotel Umhlanga Ridge Durban is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 300 ZAR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at City Lodge Hotel Umhlanga Ridge Durban also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, City Lodge Hotel Umhlanga Ridge Durban has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Durban with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at City Lodge Hotel Umhlanga Ridge Durban?

Start your mornings right, with the continental and buffet breakfast options offered at City Lodge Hotel Umhlanga Ridge Durban. There's an additional charge of 150 ZAR for adults and 150.00 ZAR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at City Lodge Hotel Umhlanga Ridge Durban?

City Lodge Hotel Umhlanga Ridge Durban features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte during opening hours. Light meal like coffee or tea, desserts and salad are served using only quality ingredients.

Can business events be hosted at City Lodge Hotel Umhlanga Ridge Durban?

On-site venues and convenient event services make City Lodge Hotel Umhlanga Ridge Durban an ideal choice for hosting meetings. Free Wi-Fi is available to help your business event or meeting a successful one.

What is the smoking policy at City Lodge Hotel Umhlanga Ridge Durban?

City Lodge Hotel Umhlanga Ridge Durban does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby City Lodge Hotel Umhlanga Ridge Durban?

City Lodge Hotel Umhlanga Ridge Durban is located in Umhlanga, famous for good restaurants such as Dish, Greedy Buddha and Augusta Spur.

What popular shopping places are close to City Lodge Hotel Umhlanga Ridge Durban?

City Lodge Hotel Umhlanga Ridge Durban is located in Umhlanga area which features shopping places such as Gateway Theatre Of Shopping, Art Africa Umhlanga Rocks and Africa Art Gallery.

What are popular attractions near City Lodge Hotel Umhlanga Ridge Durban?

City Lodge Hotel Umhlanga Ridge Durban is located in Umhlanga area, which is famous for attractions such as Wavepark Gateway, CJ Saunders Park and Natal Sharks Board.

What popular beaches are close to City Lodge Hotel Umhlanga Ridge Durban?

City Lodge Hotel Umhlanga Ridge Durban is located in the Umhlanga area, which includes Umhlanga Main Beach, Umhlanga rocks Beach and Bronze Beach.

What popular natural sightseeing spots are close to City Lodge Hotel Umhlanga Ridge Durban?

City Lodge Hotel Umhlanga Ridge Durban is located in the Umhlanga area, which is famous for natural sightseeing destinations such as Natal Shark Board, Umhlanga Lagoon Nature Reserve and Hawaan Forest Nature Reserve.

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Explore the neighborhood

What people love about City Lodge Hotel Umhlanga Ridge Durban

  • 8

    Very good
    Staff 

    "Lovely friendly and helpful staff."

    Katherine

    |

    September 29, 2022

  • 8.8

    Excellent
    Location

    "The location is perfect Gateway shopping Centre is a stone throw away."

    Motho

    |

    September 29, 2022

  • 9.2

    Exceptional

    "- it was very nice!"

    Chantal

    |

    September 17, 2022

Property ranking|Compared to 1,146 Durban properties
See all rankings
Location score
9.2/10
Room comfort score
8.3/10
Service score
8.5/10
Cleanliness score
8.7/10
Better than
99
%
of Durban properties
Better than
98
%
of Durban properties
Better than
96
%
of Durban properties
Better than
96
%
of Durban properties
Overall rating:

8.5

Excellent
1,633 reviews
Cleanliness
8.7
Facilities
8.2
Location
9.2
Read all reviews >
What travelers say they love:
I will definitely stay again soon.
Vimila from South Africa
Couple
More about City Lodge Hotel Umhlanga Ridge Durban

More about City Lodge Hotel Umhlanga Ridge Durban

City Lodge Hotel Umhlanga Ridge Durban

Take everything available in Durban with a comfort stay at City Lodge Hotel Umhlanga Ridge Durban.
City Lodge Hotel Umhlanga Ridge Durban provides the best in services and amenities to help make guests feel comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Durban.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at City Lodge Hotel Umhlanga Ridge Durban is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a coffee or tea maker in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at City Lodge Hotel Umhlanga Ridge Durban. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
City Lodge Hotel Umhlanga Ridge Durban has vending machines that provide round-the-clock refreshment, at low cost.
Enjoy the countless activities offered at City Lodge Hotel Umhlanga Ridge Durban. Don't forget to explore the hotel's easily accessible beach. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Have some easy fun without traveling far, while playing golf course on site at City Lodge Hotel Umhlanga Ridge Durban. Have fun with your friends or family, or even meet new people at the shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

City Lodge Hotel Umhlanga Ridge Durban provides an excellent base for exploring the sights of Durban in-depth. Get fanatical at Moses Mabhida Stadium located 11.7 km away. During the season, you can buy tickets to see home games and cheer with the locals. Keep your vacation simple, with a visit to Golden Mile just 14.0 km away, where the ocean breeze makes you instantly feel relaxed.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 96% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 98% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 97% of other accommodations in Durban.

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Amenities and facilities
Excellent
Facilities

8.2

Most talked about facilities

Housekeeping

7 mentions

Breakfast

5 mentions

Food & Dining

1 mention

Swimming Pool

1 mention

Languages spoken

  • English

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Golf course [on-site]
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • In-room safe box
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
Location
2 Palm Boulevard, Umhlanga Ridge, Umhlanga, Durban, South Africa, 4321
Exceptional
Location

9.2

Airports

  • King Shaka International Airport (DUR)
    13.7 km
  • Pietermaritzburg Airport (PZB)
    65.6 km

Public transportation

  • Mount Edgecombe Station
    4.2 km
  • Phoenix
    5.7 km

Hospital or clinic

  • Dr Ajesh (Shaun) Janki, Psychiatrist
    180 m

Convenience store

  • Caltex Star Mart
    2.9 km

Cash withdrawal

  • ATM
    200 m
What's nearby

Popular landmarks

  • Umgeni River Bird Park
    9.9 km
  • Moses Mabhida Stadium
    11.8 km
  • Big Rush Urban Adrenaline
    12.1 km
  • Mitchell Park Zoo
    12.3 km
  • Suncoast Casino
    12.6 km
  • Durban Botanic Gardens
    14.4 km
  • uShaka Wet 'n Wild
    15.8 km
  • uShaka Marine World
    16.1 km
  • The Valley of a 1000 Hills
    30.1 km

Nearby landmarks

  • Barnyard Theatre
    170 m
  • Imax
    170 m
  • Ster Theatres - Gateway Mall
    170 m
  • Dr Ajesh (Shaun) Janki, Psychiatrist
    180 m
  • Umhlanga Hospital
    200 m
  • Gateway Theatre Of Shopping
    210 m
  • KZN Day Clinic
    240 m
  • Gorimas
    290 m
  • Wavepark Gateway
    310 m
  • CJ Saunders Park
    330 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until11:00
  • Reception open until00:00

Getting around

  • Airport transfer fee300 ZAR
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)150 ZAR
  • Daily Internet/Wi-Fi fee0 ZAR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 168
  • Room voltage220
  • Year property opened2003
  • Most recent renovation2014

Parking

  • Daily parking fee0 ZAR

Reviews of City Lodge Hotel Umhlanga Ridge Durban from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.7
Facilities8.2
Location9.2
Room comfort and quality8.3
Service8.5
Value for money8.2
High score for Durban
Rating
9+ Exceptional (85)
8-9 Excellent (40)
7-8 Very Good (25)
6-7 Good (11)
<6 Below Expectation (27)
Time of the year
Mar - May (42)
Jun - Aug (37)
Sep - Nov (41)
Dec - Feb (68)
All guests (634)
All room types
All languages

Show reviews that mention 

Showing 188 verified guest comments
12345
10.0
Exceptional
Mervyn from South Africa
Couple
Twin - Non-Smoking
Stayed 1 night in November 2020

Stay at city Lodge Hotel Umhlanga”

I was greeted by friend staff, security and covid protocal adhered at all times. Front desk staff member Elvin or Elvis is very pleasure, I fell really welcome and he was very helpful good peoples skills. Rooms was clean and well presented, I was fortunate to have a room leading to garden and pool area. Fantastic ambiance, no hassle best place to spend your holiday. All the best City Lodge.

Reviewed November 09, 2020

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10.0
Exceptional
Veronica from South Africa
Family with young children
Twin
Stayed 5 nights in December 2021

Convenient Location & Great Accomodation”

Whenever we are in durban, which is a couple of times a year, we always book at this spot. Location is convenient as the Gateway mall is directly across with restaurants, shops and entertainment. A short drive to Umhlanga main beach. The hotel pool is a highlight as the kids never want to get out. Rooms are always clean and neat. Thank you to the Manager Mr Pillay for arranging for both our rooms to be next each other, also in our requested side of the hotel. He is always friendly and accomodating.

Reviewed January 18, 2022

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Thank you for taking the time to review our property. We are glad that you and the family enjoyed your stay and that Mr. Pillay was accommodating. We look forward to see you back at one of our properties in the not too distant future.

Responded January 26, 2022
City Lodge Hotel Umhlanga Ridge Durban
10.0
Exceptional
Suvana from South Africa
Family with teens
Twin - Non-Smoking
Stayed 2 nights in October 2021

EXCELLENCE ”

The hotel is amazing !!! Convenient! Within thr parameters of Gateway mall. You wouldn't need to drive before everything is within walking distance. The staff are wonderful. Rooms are clean and spacious. Frequently stay here and wouldn't stay anywhere else

Reviewed October 03, 2021

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Good Day Thank you for the feedback , enjoy the rest of your day Kind Regards City Lodge Team

Responded October 03, 2021
City Lodge Hotel Umhlanga Ridge Durban
10.0
Exceptional
Ashlee from South Africa
Couple
Double Smoking
Stayed 2 nights in April 2022

Home away from home”

We stay here at least once every 2 months just to let our hair down and spoil ourselves whilst not breaking the bank. Bartender Is a star and staff are the key to this hotels success. Always clean. Gateway is across the road and Mr Delivery and Uber offer a huge variety of food. Be back soon Mr Okkie Brits

Reviewed June 04, 2022

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Thank you for taking the time to review our property. We are glad that you enjoyed your stay. We hope to welcome you back to one of our properties in the not too distant future.

Responded June 07, 2022
City Lodge Hotel Umhlanga Ridge Durban
10.0
Exceptional
Nombuso from South Africa
Couple
1 Double Bed Wheelchair Non-Smoking
Stayed 1 night in July 2022

Exceptional”

The location of the hotel is convenient in the fact that it’s practically next door to the mall. The water pressure is fantastic,the staff is warm and always ready to assist,the beds are super comfortable. It’s worth booking this place if u want good quality

Reviewed July 19, 2022

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Thank You for taking the time to review our property. We are glad that you enjoyed your stay and hope to welcome you back to one of our properties in the not too distant future.

Responded July 26, 2022
City Lodge Hotel Umhlanga Ridge Durban
10.0
Exceptional
samantha from South Africa
Family with young children
1 Double Bed Wheelchair Non-Smoking
Stayed 5 nights in April 2022

Location, convenience, helpful staff”

Great location, very convenient. Enhle was amazing, she helped us get a family room(we booked on Agoda and Agoda gives you the options for 2 adults and 1 child but don't communicate with the hotel directly). Thank you Enhle. Elvis also helped me to get more comfy pillows. We will be back again. Thanks to the staff and good experience!

Reviewed May 03, 2022

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Thank you for taking the time to review our property. We are glad that you enjoyed your stay and hope to welcome you back to one of our properties in the not too distant future. We have also taken note of your additional comments.

Responded May 11, 2022
City Lodge Hotel Umhlanga Ridge Durban
10.0
Exceptional
Paulo from South Africa
Business traveler
Double Smoking
Stayed 6 nights in December 2019

Excellent services and location ”

Friendly and very efficient staff, refurbished floors, excellent house keeping services, exceptional clean hotel. Location excellent close to all amenities and not far from the beach front

Reviewed December 29, 2019

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10.0
Exceptional
Raymond from South Africa
Family with teens
Double Smoking
Stayed 4 nights in December 2020

Excellent Service ”

City Lodge Hotel Umhlanga has very neat, clean and comfortable rooms. The staff is friendly and professional. Keep up the excellent service 👏

Reviewed December 20, 2020

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Thank you for your positive review. We are glad that you enjoyed your stay. We look forward to have you back at one of our hotels in the not to distant future.

Responded December 21, 2020
City Lodge Hotel Umhlanga Ridge Durban
10.0
Exceptional
Dumisani from South Africa
Couple
Double Room
Stayed 2 nights in November 2021

Best place ”

I really enjoyed our stay. The hotel is well situated by Gateway mall, it's clean and have the best customer service

Reviewed November 30, 2021

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hank you for taking the time to review our property. We hope that well see you back at one of our hotels in the not too distant future.

Responded December 14, 2021
City Lodge Hotel Umhlanga Ridge Durban
10.0
Exceptional
michelle from South Africa
Business traveler
Double Room
Stayed 4 nights in April 2021

Comfort and location ”

All staff friendly and helpful. Very clean and comfortable rooms. Centrally located , access to the mall within walking distance, No shortage of restaurants .

Reviewed April 06, 2021

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Thank you for your positive review. We are glad to hear that you enjoyed your stay and hope to welcome you back to one of our hotels in the not too distant future.

Responded April 16, 2021
City Lodge Hotel Umhlanga Ridge Durban
10.0
Exceptional
Basheer from South Africa
Family with young children
Twin Room
Stayed 2 nights in December 2019

Amazing is an understatement ”

Was alittle disappointed that I requested a non smoking room , an upon arrival I was given a smoking room. Having a child that is 2yrz of age that's not the type of environment that you would want for a child , but whatever the case we enjoyed every bit of it an will definitely be back in the near future

Reviewed December 30, 2019

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10.0
Exceptional
Wendy from South Africa
Couple
Double Smoking
Stayed 1 night in March 2022

Exceptional”

Lovely stay in a beautiful hotel. Location is perfect, rooms are super comfortable, and staff are all lovely and friendly. Will definitely be back.

Reviewed March 30, 2022

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Thank you for taking the time to review our property. We are glad that you enjoyed your stay and hope to welcome you back to one of our properties in the not too distant future.

Responded April 08, 2022
City Lodge Hotel Umhlanga Ridge Durban
10.0
Exceptional
vincent from South Africa
Couple
Double Room
Stayed 3 nights in December 2018

Exceptional”

Staff is friendly n welcoming. Rooms are spacious and clean. Place is located next to everything you could ever need. Service is excellent.

Reviewed January 03, 2019

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9.6
Exceptional
Nokuthula from South Africa
Solo traveler
Double Smoking
Stayed 12 nights in December 2021

Enjoyable & comfortable ”

The hotel is a stone throw away from The Gateway Theatre of shopping, I would not struggle with parking since it was a festive season. I went on foot which was some exercise & got my goods -just walked back to the hotel parking & visited the family & friends. Easy peasy lemon squeezy.

Reviewed January 07, 2022

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Thank you for taking the time to review our property. We are glad that you enjoyed your stay and hope to welcome you back to our property in the not too distant future.

Responded January 18, 2022
City Lodge Hotel Umhlanga Ridge Durban
9.6
Exceptional
Alphonsine from United States
Solo traveler
Twin Room
Stayed 3 nights in June 2019

Fleur from USA”

I enjoyed my stay, hospitality of staff, cleanliness, rooms are spacious and had all I needed for my personal hygiene as a visitor, hotel right across the mall, calm environmental, restaurant/café in hotel and close by. Staff very respectful. Customer service excellent.

Reviewed June 20, 2019

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10.0
Exceptional
Fernando from South Africa
Couple
1 Double
Stayed 1 night in July 2021

Cleanliness”

This place is hygienic. The service was amazing, the receptionist to the welcoming security, all great! I had a pleasant stay.

Reviewed August 03, 2021

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Thank you for the time you took to review our property. We are glad that you enjoyed your stay and hope to welcome you back to one of our properties in the not to distant future.

Responded August 03, 2021
City Lodge Hotel Umhlanga Ridge Durban
10.0
Exceptional
Lize from South Africa
Family with teens
Double Room
Stayed 1 night in April 2021

fees price must be included”

please advertise the full price including the service fee's it is misleading. you advertise for R742 but then end up paying R840.

Reviewed April 19, 2021

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Thank you for your positive review, we are glad that you enjoyed your stay and hope to welcome you back to one of our hotels in the not to distant future. I note your comment regards to the fees, which should be escalated to the booking platform AGODA.

Responded April 21, 2021
City Lodge Hotel Umhlanga Ridge Durban
10.0
Exceptional
Ajay from India
Family with young children
1 Double Bed Wheelchair Non-Smoking
Stayed 3 nights in June 2019

Good place to stay”

It was a good hotel and the location was great with shopping malls around and a lovely beach close by

Reviewed June 11, 2019

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9.6
Exceptional
Sechaba from United Kingdom
Couple
Double Room
Stayed 4 nights in December 2019

ACCESSIBILITY ”

THE HOTEL AREA IS GOOD. CLOSE TO EVERYTHING THE MOST DISTURBING THING IS THE NOISE FROM THE NEIGHBORING TAVERN I COULD NOT SLEEP BECAUSE OF THE LOUD MUSIC NOISE NEXT DOOR TAVERN. FOR THAT REASON I CAN NOT ADVICE ANYONE TO BOOK IN INCLUDING MYSELF. We travel every year to South Africa and your area is our choice area, for our next visit we have to book away from the Gateaway Mall. We hope you will resolve the noise issue with your neighbors,

Reviewed January 06, 2020

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10.0
Exceptional
Kerry from South Africa
Couple
Twin Room
Stayed 1 night in October 2020

GREAT VALUE FOR MONEY”

Check in staff were excellent. Location is prime. Would definitely stay here again if in the area

Reviewed October 25, 2020

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