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Citihub Hotel @Sudirman Surabaya
Citihub Hotel @Sudirman Surabaya
Citihub Hotel @Sudirman Surabaya
Citihub Hotel @Sudirman Surabaya
Citihub Hotel @Sudirman Surabaya
Citihub Hotel @Sudirman Surabaya
Citihub Hotel @Sudirman Surabaya

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8

Excellent

194 reviews

194 reviews

See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Taman Keputran

260 m

Taman Lalu Lintas

300 m

Taman Karimun Jawa

300 m

Circle K

410 m

Sharp Bamboo Monument

440 m

Popular landmarks
Monkasel (Submarine Monument)

640 m

Tunjungan Plaza

880 m

Bungkul Park

2.2 km

Tugu Pahlawan

2.9 km

Suramadu National Bridge

2.9 km

Closest landmarks
Consulate of Canada

160 m

Graha Bumi

180 m

HSBC Bank

180 m

Eva Air

180 m

Cathay Pacific Office

180 m

Citihub Hotel @Sudirman Surabaya

Jl. Panglima Sudirman no 70, Surabaya Center, Surabaya, Indonesia, 60271 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

Located in heart of Surabaya

Check-in [24-hour]

Inside city center

610 meters to Monkasel (Submarine Monument)

Complimentary WIFi in all rooms

Facilities

Front desk [24-hour]

Car park

Complimentary WIFi in all rooms

Check-in/out [express]

Luggage storage

Shops

Restaurants

Safety deposit boxes

This property is in high demand!

5 travelers have booked today.

Value for money8.3
Distance to city center4.6 km
Location rating8.4
Nearest airportJuanda International Airport (SUB)
Distance to airport12.9 km

Rooms available at Citihub Hotel @Sudirman Surabaya

Very good
Room comfort & quality

7.6

Deluxe King
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Standard Twin
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Standard King
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Nano Room
...
  • Room size: 11 m²/118 ft²
  • Non-smoking
  • 1 queen bed
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room
...
  • Room size: 14 m²/151 ft²
  • 1 queen bed
Enter dates to see prices
Double Queen Size Bed
...
    Enter dates to see prices
    Single
    ...
      Enter dates to see prices
      Deluxe Room (No Window)
      ...
        Enter dates to see prices
        Double single use
        ...
          Enter dates to see prices
          Single room - De Luxe
          ...
            Enter dates to see prices

            Frequently asked questions

            What time is check-in and check-out at Citihub Hotel @Sudirman Surabaya?

            Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to Citihub Hotel @Sudirman Surabaya?

            For those who wish to drive their own cars, Citihub Hotel @Sudirman Surabaya has a car park available for guests. Parking is available for an additional charge.

            What is the smoking policy at Citihub Hotel @Sudirman Surabaya?

            Citihub Hotel @Sudirman Surabaya does not permit smoking in any of its rooms, but allows smoking in designated areas.

            What is the closest train, metro, or bus station to Citihub Hotel @Sudirman Surabaya?

            The closest train, metro, or bus station is Gubeng Train Station, 1.2 km away from Citihub Hotel @Sudirman Surabaya.

            What restaurants are nearby Citihub Hotel @Sudirman Surabaya?

            Citihub Hotel @Sudirman Surabaya’s neighborhood is Surabaya Center which includes popular restaurants such as Jendela Resto Gallery, Rumah Makan Ampera and Arumanis Restaurant.

            What popular shopping places are close to Citihub Hotel @Sudirman Surabaya?

            Located in the Surabaya Center area, Citihub Hotel @Sudirman Surabaya is close to great shopping choices like Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

            What are popular attractions near Citihub Hotel @Sudirman Surabaya?

            Citihub Hotel @Sudirman Surabaya’s location in the Surabaya Center neighborhood makes it close to famous attractions including Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

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            Explore the neighborhood

            What people love about Citihub Hotel @Sudirman Surabaya

            • 10

              Exceptional

              "Nice hotel."

              Sribathi

              |

              June 17, 2022

            • 9.2

              Exceptional
              Location

              "Good place, comfortable room and near from city"

              Marisa

              |

              February 5, 2019

            • 10

              Exceptional
              Cleanliness

              "inside, the hotel seems fine with great security system also the room was clean and quiet good."

              Melvina

              |

              January 10, 2019

            Property ranking|Compared to 792 Surabaya properties
            See all rankings
            Room comfort score
            7.6/10
            Cleanliness score
            8.3/10
            Value for money score
            8.3/10
            Location score
            8.4/10
            Better than
            95
            %
            of Surabaya properties
            Better than
            85
            %
            of Surabaya properties
            Better than
            81
            %
            of Surabaya properties
            Better than
            80
            %
            of Surabaya properties
            Overall rating:

            8

            Excellent
            194 reviews
            Cleanliness
            8.3
            Facilities
            7.5
            Location
            8.4
            Read all reviews >
            More about Citihub Hotel @Sudirman Surabaya

            More about Citihub Hotel @Sudirman Surabaya

            Citihub Hotel @Sudirman Surabaya

            Citihub Hotel @Sudirman Surabaya is the perfect choice for travelers who want to take in the sights and sounds of Surabaya. Experience an urban escape in Surabaya with a stay at Citihub Hotel @Sudirman Surabaya, with its exceptional location right in the city center.
            Citihub Hotel @Sudirman Surabaya offers numerous on-site facilities to satisfy even the most discerning guest. Free internet access provided within the hotel keeps you connected throughout your stay. For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including express check-in or check-out, luggage storage and safety deposit boxes.
            Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at Citihub Hotel @Sudirman Surabaya. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
            All guestrooms at Citihub Hotel @Sudirman Surabaya provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as bottled water is provided in some guestrooms.
            Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


            Dining and things to do

            A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.
            Citihub Hotel @Sudirman Surabaya offers unique recreational opportunities for all guests. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


            Around the property

            Don't miss out on all that Surabaya has to offer! Find that special item or souvenir that will commemorate your trip to Surabaya at Tunjungan Plaza located 870 m away.


            Reasons to stay here

            Compared to the city's accommodation options, this hotel scored higher than 93% of them for food and dining.
            Guests who stayed here found it to be neat and tidy, scoring it above 84% of other accommodations in the city.
            According to guests who stayed here, this hotel's room comfort is rated higher than 95% of other accommodations in Surabaya.

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            Amenities and facilities
            Very good
            Facilities

            7.5

            Most talked about facilities

            Housekeeping

            12 mentions

            Breakfast

            1 mention

            Internet

            1 mention

            Languages spoken

            • English
            • Indonesian

            Internet access

            • Complimentary WIFi in all rooms
            • Wi-Fi in public areas

            Things to do, ways to relax

            • Garden

            Cleanliness and safety

            • Daily disinfection in all rooms
            • Daily disinfection in common areas
            • Face coverings on staff
            • Hand sanitizer
            • Temperature check for guests and staff

            Dining, drinking, and snacking

            • Restaurants

            Services and conveniences

            • Daily cleaning
            • Elevator
            • Luggage storage
            • Safety deposit boxes
            • Shops
            • Smoke-free property
            • Smoking area

            Access

            • Check-in/out [express]
            • Check-in [24-hour]
            • Front desk [24-hour]
            • Pets allowed

            Getting around

            • Parking [paid]
            Location
            Jl. Panglima Sudirman no 70, Surabaya Center, Surabaya, Indonesia, 60271
            Excellent
            Location

            8.4

            Airports

            • Juanda International Airport (SUB)
              12.9 km
            • Abdul Rachman Saleh Airport (MLG)
              74.1 km

            Public transportation

            • Gubeng Train Station
              1.2 km
            • Ngagel
              2.0 km

            Hospital or clinic

            • Panti Asuhan Matahari Terbit
              520 m

            Shopping

            • Tunjungan Plaza
              880 m

            Convenience store

            • Alfamart
              1.1 km 5 min drive

            Cash withdrawal

            • ATM
              160 m 1 min walk
            What's nearby

            Popular landmarks

            • Monkasel (Submarine Monument)
              640 m
            • Tunjungan Plaza
              880 m
            • Bungkul Park
              2.2 km
            • Tugu Pahlawan
              2.9 km
            • Suramadu National Bridge
              2.9 km
            • Surabaya's Zoo
              2.9 km
            • Surabaya Town Square
              2.9 km
            • Sampoerna Museum
              4.6 km
            • Pakuwon Food Festival
              6.6 km
            • Masjid Nasional Al Akbar Surabaya
              7.9 km

            Nearby landmarks

            • Consulate of Canada
              160 m
            • Graha Bumi
              180 m
            • HSBC Bank
              180 m
            • Eva Air
              180 m
            • Cathay Pacific Office
              180 m
            • Embassy of United Kingdom
              190 m
            • Taman Keputran
              260 m
            • Taman Lalu Lintas
              300 m
            • Taman Karimun Jawa
              300 m
            • Singapore Air
              310 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Property policies
            Children and extra beds

            Extra beds vary by room. Please check each room's capacity for details.

            All children are welcome.

            Children 0-11 year(s)
            Must use an extra bed
            If you need an extra bed, it will incur an additional charge.
            Guests 12 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • All guestrooms at this property are non-smoking. Guests are responsible for all costs, damages, and liabilities caused by smoking.
            • The property requires a refundable security deposit of IDR 200000 upon check-in.
            • When booking 6 or more rooms, special policies may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from14:00
            • Check-out until12:00

            Getting around

            • Distance from city center4.6 km
            • Travel time to airport (minutes)33

            The property

            • Number of rooms 34

            Parking

            • Daily parking fee0 IDR

            Reviews of Citihub Hotel @Sudirman Surabaya from real guests

            Provided by verified guests of Agoda
            8.0
            /
            10
            Cleanliness8.3
            Facilities7.5
            Location8.4
            Room comfort and quality7.6
            Service8.0
            Value for money8.3
            High score for Surabaya
            Rating
            9+ Exceptional (33)
            8-9 Excellent (10)
            7-8 Very Good (26)
            6-7 Good (8)
            <6 Below Expectation (20)
            Time of the year
            Mar - May (26)
            Jun - Aug (24)
            Sep - Nov (19)
            Dec - Feb (28)
            All guests (189)
            All room types
            All languages

            Show reviews that mention 

            Showing 97 verified guest comments
            12345
            9.2
            Exceptional
            Anders from Sweden
            Solo traveler
            Deluxe King
            Stayed 7 nights in May 2016

            Great budget hotel”

            Citihub describe themselves as a budget hotel. As such they exceed expectations by quite a bit. Impeccably clean, only some small details that sets them one notch lower than one quite more expensive hotel. The hotel is located within walking distance from The rooms and corridors show that Citihub have ambitions to offer more, there's art, and in some cases funny little additions such as that the wall behind the fire extinguishers have a painting of a diver where the hydrant is the compressed air tube. Breakfast were included in the room price and is for all but the lowest priced rooms, even so the dining area were open until after local lunch time so jetlagged visitors have a fair chance of using their coupons. Even though the area for eating is quite spartan, (also the area with couches and a sofa near the entrance - which gives the hotel one minus point for Facilities.) The food served in the hotel actually were excellent. Surprise there! Though the food were Indonesian, they served the peppers and spices separately so anyone not used to eat spicy food should not worry. A small minus that they each morning not have all selections presented in the menu. My recommendation, simplify the menu since they got so many selections already.) The staff get a big thumbs up, most spoke excellent english with the others had a good grasp of the language. All so extremely polite and friendly that I wish I could give more stars than 5 for the Staff. Terima kasih! :)

            Reviewed May 14, 2016

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            9.6
            Exceptional
            Amparo from Switzerland
            Couple
            Standard King
            Stayed 1 night in June 2018

            GREAT vale for money”

            If you are looking for a good night of sleep, this is the place to go. We were very positively surprised about citihub@sudirman: super clean, amazing bed, friendly staff.

            Reviewed June 25, 2018

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            10.0
            Exceptional
            Hargiyanto from Indonesia
            Business traveler
            Nano Room
            Stayed 1 night in January 2015

            perfect location for biz traveler”

            Location, Price, Room

            Clean room, on the heart of Surabaya office area, best price. recommended for biz travelers.

            Reviewed January 21, 2015

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            7.7
            Very good
            andreas from Indonesia
            Business traveler
            Standard King
            Stayed 1 night in December 2014

            nice budget hotel”

            the room, location, value for money

            I enjoyed my time staying here. Good price, good location, good staff. The room is comfortable and clean. This hotel deserved more than 1 star. And i will stay here again if i go to surabaya.

            Reviewed January 01, 2015

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            8.8
            Excellent
            Angelie from Philippines
            Couple
            Deluxe King
            Stayed 2 nights in November 2017

            Excellent”

            if you need a place to stay, come to Citihub, it is near everything you need...a cozy and affordable to stay.

            Reviewed November 21, 2017

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            10.0
            Exceptional
            Hong from Netherlands
            Solo traveler
            Standard King
            Stayed 1 night in April 2017

            Exceptional”

            I was impressed with the cleanliness of this hotel, specially at this price level! Also, the location wasn't that bad, its exactly in the city center

            Reviewed May 04, 2017

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            9.2
            Exceptional
            Myron from United States
            Solo traveler
            Deluxe King
            Stayed 1 night in October 2018

            Nice price for nice place”

            I started in a king deluxe room. I was very pleased with the cleanliness of the room and the hotel in general. The staff was very friendly. I wish there were more food options near the hotel within a short waking distance. I partly tried on Grab food delivery. The hotel has a cafe but it closes before 2pm. Overall, I enjoyed the hotel and would recommend it.

            Reviewed October 19, 2018

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            9.2
            Exceptional
            Angelia from Indonesia
            Solo traveler
            Nano Room
            Stayed 1 night in May 2017

            Clean and comfortable!”

            It's great for budget hotel, even though you need to bring your own towel and amenities. They also provide towel and amenities for you to rent with cheap price. Overall it is good if you just need a place to sleep.

            Reviewed May 15, 2017

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            6.4
            Good
            RIZANTO from Indonesia
            Solo traveler
            Standard King
            Stayed 2 nights in December 2018

            Right in the middle”

            It was the heaviest busy days in Surabaya and traffic flows unfriendly. However hotel locate right in the middle of Surabaya business, therefore I can reach all my destinations without losing precious time.

            Reviewed December 25, 2018

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            10.0
            Exceptional
            Melvina from Indonesia
            Business traveler
            Standard King
            Stayed 1 night in October 2018

            Budget hotel with good quality!”

            Hotel isn’t seems like others, because located in one building with shop-house. But inside, the hotel seems fine with great security system also the room was clean and quiet good. Overall, worth for business traveler!

            Reviewed January 10, 2019

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            9.0
            Exceptional
            RICHIE from Indonesia
            Group
            Nano Room
            Stayed 1 night in August 2015

            Great Budget Hotel”

            Room Comfort, Cleanliness and Location

            It was a great stay at this hotel. Although it is a budget hotel, the hotel definitely worth it. I like the room design and the comfort of the bed. Two thumbs!!!

            Reviewed August 13, 2015

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            10.0
            Exceptional
            Khikid from Indonesia
            Solo traveler
            Standard Twin
            Stayed 1 night in September 2018

            really worth!”

            this is truly budget hotel. good location, worth for the price but they really keep the cleanliness.

            Reviewed October 02, 2018

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            9.2
            Exceptional
            Nicolai from Indonesia
            Solo traveler
            Nano Room
            Stayed 4 nights in December 2017

            You get what you pay for”

            Really friendly and professional staff. Clean and stylish room. Near Tunjungan Plaza. I can recommend this Hotel!

            Reviewed January 04, 2018

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            8.3
            Excellent
            Novita from Indonesia
            Group
            Standard King
            Stayed 1 night in December 2014

            clean budget hotel”

            location, location, location

            right in the center of the city, 5 mins walk to tunjungan plaza. comfy bed, clean room and good shower - thats all you need

            Reviewed January 10, 2015

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            8.0
            Excellent
            Winda from Indonesia
            Business traveler
            Standard Twin
            Stayed 1 night in June 2014

            budget hotel in the city”

            cheap, location, comfortable bed

            This hotel is located near the mall. The hotel doesn't provide free parking, towel, breakfast, and amenities. I was so lucky that I bring my own towel even I can rent it. Sometimes the hot water didn't work in the bathroom.

            Reviewed June 30, 2014

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            5.7
            Andreas from Indonesia
            Business traveler
            Standard Twin
            Stayed 1 night in February 2016

            Not so much satisfying”

            just the location

            I don't think I can recommend this hotel to anybody. The hotel has been proven to have too many issues. The internet connection was so poor. I couldn't access the wifi internet from my bedroom and I got to establish my own modem to connect. I wonder if this is a business traveler hotel, since they cannot provide the basic thing properly. The key card couldn't manage to open the front door in many times. I gotta ask the reception to open the door with their card. What's worse? When I took a bath, the hot water didn't work even though I let it run for 15 minutes. Actually there's a person commented about this issue in Agoda. But now I would totally agree on him, since I experienced myself. One more thing. When I came by driving a car, they didn't provide a free parking for their guests! I think this is really annoying. Surely I won't come back. The disappointment was overwhelming. There are many surrounding hotels that offer much better service than this hotel.

            Reviewed February 08, 2016

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            7.6
            Very good
            Chin from Malaysia
            Business traveler
            Nano Room
            Stayed 2 nights in November 2018

            Value for money”

            15-25 mins walk to Rundingan Plaza. No food stalls surrounding unless you are willing to walk for for about 10-15 mins. Else, the hotel is goo. It is supported with friendly staffs and with good cleanliness and quiet place.

            Reviewed November 11, 2018

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            9.6
            Exceptional
            Ika from Indonesia
            Solo traveler
            Standard Twin
            Stayed 1 night in August 2018

            Great stay”

            I only spent a night here, but it's a night well spent. The room was clean and cozy; and the staffs were polite and friendly.

            Reviewed August 28, 2018

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            8.0
            Excellent
            Theresia from Indonesia
            Solo traveler
            Nano Room
            Stayed 1 night in March 2015

            suitable for short stay”

            Good location, clean, affordable

            Stayed for just one night, clean, good location, afforadble budget hotel

            Reviewed March 13, 2015

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            8.0
            Excellent
            Dian from Indonesia
            Business traveler
            Standard King
            Stayed 1 night in September 2018

            Still has many things to improve”

            Room size are good, tv channels are local only, bedsheet is very White n Clean, but the pillow sheets are very dirty and smells bad.. :(( Anything else is good. Thanks

            Reviewed September 19, 2018

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            12345
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