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Citadines Bastille Gare de Lyon Paris
Citadines Bastille Gare de Lyon Paris
Citadines Bastille Gare de Lyon Paris
Citadines Bastille Gare de Lyon Paris
Citadines Bastille Gare de Lyon Paris
Citadines Bastille Gare de Lyon Paris
Citadines Bastille Gare de Lyon Paris

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8.1

Excellent

1,838 reviews

1,838 reviews

See map

8

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Espace Culturel Smaaks

130 m

Jean Luc Primeur

140 m

Reuilly - Diderot Metro Station

250 m

Popular landmarks
La Sainte-Chapelle

3.0 km

Luxembourg Gardens

3.4 km

Louvre Museum

3.8 km

Musee d'Orsay Museum

4.6 km

Basilique du Sacre-Coeur de Montmartre

5.4 km

Closest landmarks
Infirmière

100 m

Maurice Mayer

150 m

Daumesnil

220 m

Centre Sportif Léon Mottot

310 m

Foulques de Neuilly

400 m

Citadines Bastille Gare de Lyon Paris

Chaligny street 14-18, 12th - Bercy - Gare de Lyon, Paris, France, 75012 - See map

Make your best journey to Paris with the promised standard of Ascott Cares, and enjoy free Wi-Fi in all rooms. Strategically situated in 12th - Bercy - Gare de Lyon, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Eiffel Tower. This 3-star property features indoor pool to make your stay more indulgent and memorable.

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Highlights

250 meters to public transportation

Check-in [24-hour]

Airport transfer

Inside city center

Free Wi-Fi in all rooms!

Ascott Cares

Our Commitment to Wellness, Cleanliness and Sustainability

Facilities

Front desk [24-hour]

Pets allowed

Car park

Shuttle service

Free Wi-Fi in all rooms!

Luggage storage

Swimming pool [indoor]

Coffee shop

Your dates are popular among travelersUsers are booking a place in Paris every 1 minutes on Agoda.com
Value for money7.5
Distance to city center0 km
Location rating8.0
Nearest airportParis-Le Bourget Airport (LBG)
Distance to airport12.0 km

Rooms available at Citadines Bastille Gare de Lyon Paris

Excellent
Room comfort & quality

8.2

1 Bedroom
...
  • Room size: 31 m²/334 ft²
  • Street view
  • 1 double bed and 1 sofa bed
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Studio
...
  • Room size: 23 m²/248 ft²
  • Street view
  • 2 single beds or 1 double b...
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Two-Bedroom Apartment
...
  • Room size: 62 m²/667 ft²
  • Garden view
  • 1 double bed & 1 sofa bed &...
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One-Bedroom Apartment
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
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Studio Apartment
...
  • Room size: 20 m²/215 ft²
  • Shower
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Studio Room
...
  • Room size: 23 m²/248 ft²
  • Shower
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APARTMENT,2 BEDROOMS
...
  • Room size: 62 m²/667 ft²
  • Shower
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1 Bedroom
...
  • Room size: 31 m²/334 ft²
  • Shower
  • 2 queen beds
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Twin Studio
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 2 single beds
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Other
...
  • Room size: 31 m²/334 ft²
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Frequently asked questions

What time is check-in and check-out at Citadines Bastille Gare de Lyon Paris?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Citadines Bastille Gare de Lyon Paris?

A stay at Citadines Bastille Gare de Lyon Paris also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Citadines Bastille Gare de Lyon Paris has a car park right on site for maximum convenience. Parking is available for a fee of 20 EUR per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Paris with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Citadines Bastille Gare de Lyon Paris?

Start your mornings right, with the continental and buffet breakfast options offered at Citadines Bastille Gare de Lyon Paris. Adults can enjoy breakfast offered with an additional charge of 13 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

Can special events be hosted at Citadines Bastille Gare de Lyon Paris?

Large events and gatherings such as engagements can be hosted at Citadines Bastille Gare de Lyon Paris. Small or intimate events like honeymoons can also be accomodated.

What is the smoking policy at Citadines Bastille Gare de Lyon Paris?

Citadines Bastille Gare de Lyon Paris does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Citadines Bastille Gare de Lyon Paris?

The closest train, metro, or bus station to Citadines Bastille Gare de Lyon Paris is Reuilly - Diderot Metro Station, 250 m away.

What restaurants are nearby Citadines Bastille Gare de Lyon Paris?

Restaurants including Curry Villa, Restaurant Rayan and Chocolatier A Trianon are popular in Citadines Bastille Gare de Lyon Paris’s neighborhood which is known as 12th - Bercy - Gare de Lyon.

What popular shopping places are close to Citadines Bastille Gare de Lyon Paris?

Shopping options in Citadines Bastille Gare de Lyon Paris’s 12th - Bercy - Gare de Lyon neighborhood include Place d'Aligre, Marche aux Puces d’Aligre Market and Ithemba Design Ethik.

What are popular attractions near Citadines Bastille Gare de Lyon Paris?

Guests at Citadines Bastille Gare de Lyon Paris can easily visit Espace Culturel Smaaks, Ecole des danses latines tropicales and Gulli located in the 12th - Bercy - Gare de Lyon area.

What popular natural sightseeing spots are close to Citadines Bastille Gare de Lyon Paris?

Citadines Bastille Gare de Lyon Paris’s nearby natural sights include Rue Cremieux located in the same 12th - Bercy - Gare de Lyon area.

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Explore the neighborhood

What people love about Citadines Bastille Gare de Lyon Paris

  • 8.8

    Excellent
    Staff 

    "Good staff hospitality."

    Mohd

    |

    September 18, 2022

  • 10

    Exceptional
    Staff 

    "Very hospitable staff hat desk , a kind of complete kitchen was available in room Rooms were clean and location is excellent"

    Nitin

    |

    June 1, 2022

  • 8

    Very good
    Spaciousness

    "Spacious room, good to have kitchen with all basic necessities."

    chi

    |

    December 9, 2019

Overall rating:

8.1

Excellent
1,838 reviews
Cleanliness
7.5
Facilities
7.1
Location
8.0
Read all reviews >
More about Citadines Bastille Gare de Lyon Paris

More about Citadines Bastille Gare de Lyon Paris

Citadines Bastille Gare de Lyon Paris

See the best of Paris with a stay at Citadines Bastille Gare de Lyon Paris, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Sampling the authentic culture of Paris is easy with a stay at Citadines Bastille Gare de Lyon Paris, just 6.6 km from Eiffel Tower.
The range of services provided by Citadines Bastille Gare de Lyon Paris ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and shuttle services to help you get to where you want to go in Paris. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes. The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms at Citadines Bastille Gare de Lyon Paris are fitted with all the amenities travelers need. The hotel provides linen service and blackout curtains in some rooms for the benefit of guests. Some selected rooms at Citadines Bastille Gare de Lyon Paris include a separate living room, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator and a coffee or tea maker in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel.
Citadines Bastille Gare de Lyon Paris promises you a fun-packed holiday with a variety of activities and facilities. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. Have some relaxing fun with family and friends at the shared lounge and TV area.


Around the property

There are many attractions to discover within close proximity to Citadines Bastille Gare de Lyon Paris. Learn about the city's art history with a day at Louvre Museum located 3.8 km away, where you can see collections by famous artists. Pose in front of Arc de Triomphe located 7.1 km away, and you can always show your friends the time you went to Paris.

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Amenities and facilities
Very good
Facilities

7.1

Languages spoken

  • English
  • French
  • Greek
  • Italian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden
  • Swimming pool [indoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Coffee shop

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Cat-friendly
  • CCTV in common areas
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Bicycle parking
  • Car park [charges apply]
  • Car park [on-site]
  • Shuttle service
  • Taxi service

Available in all rooms

  • Accessible by elevator
  • Alarm clock
  • Bathtub
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Dining table
  • Dishwasher
  • Extra long bed
  • Fan
  • Fire extinguisher
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Kitchenware
  • Linens
  • Microwave
  • Mirror
  • Non-smoking
  • Pets allowed in room
  • Private apartment in building
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Separate dining area
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window
  • Wine glasses
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Continental
Location
Chaligny street 14-18, 12th - Bercy - Gare de Lyon, Paris, France, 75012
Excellent
Location

8

Airports

  • Paris-Le Bourget Airport (LBG)
    12.0 km 29 min drive
  • Orly Airport (ORY)
    13.4 km 23 min drive

Public transportation

  • Reuilly - Diderot Metro Station
    250 m 3 min walk
  • Faidherbe - Chaligny Metro Station
    470 m 6 min walk

Hospital or clinic

  • Infirmière
    100 m

Shopping

  • Galeries Lafayette Paris Haussmann
    4.8 km

Convenience store

  • Carrefour Express
    1.1 km 8 min drive

Cash withdrawal

  • ATM
    70 m 1 min walk
What's nearby

Popular landmarks

  • La Sainte-Chapelle
    3.0 km
  • Luxembourg Gardens
    3.4 km
  • Louvre Museum
    3.8 km
  • Musee d'Orsay Museum
    4.6 km
  • Basilique du Sacre-Coeur de Montmartre
    5.4 km
  • Montmartre
    5.6 km
  • Champs-Elysees
    6.1 km
  • Eiffel Tower
    6.7 km
  • Arc de Triomphe
    7.2 km

Nearby landmarks

  • Infirmière
    100 m
  • Espace Culturel Smaaks
    130 m
  • Jean Luc Primeur
    140 m
  • Maurice Mayer
    150 m
  • Daumesnil
    220 m
  • Reuilly - Diderot Metro Station
    250 m
  • Centre Sportif Léon Mottot
    310 m
  • Foulques de Neuilly
    400 m
  • La Liberte Bar
    440 m
  • Europasie
    450 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Weekly Housekeeping included - Daily Cleaning a la carte.
  • When booking for 8 or more rooms, different policies and additional supplements may apply.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Airport transfer fee80 EUR
  • Distance from city center0 km
  • Travel time to airport (minutes)34

Extras

  • Breakfast charge (unless included in room price)13 EUR

The property

  • Non-smoking rooms/floorsYes
  • Number of floors7
  • Number of rooms 98
  • Room voltage220
  • Most recent renovation2007

Parking

  • Daily parking fee20 EUR

Reviews of Citadines Bastille Gare de Lyon Paris from real guests

Provided by verified guests of Agoda
7.6
/
10
Cleanliness7.5
Facilities7.1
Location8.0
Room comfort and quality8.2
Service7.8
Value for money7.5
High score for Paris
Rating
9+ Exceptional (11)
8-9 Excellent (5)
7-8 Very Good (13)
6-7 Good (5)
<6 Below Expectation (8)
Time of the year
Mar - May (12)
Jun - Aug (12)
Sep - Nov (8)
Dec - Feb (10)
All guests (82)
All room types
All languages
Showing 42 verified guest comments
123
10.0
Exceptional
Nitin from United States
Solo traveler
Studio
Stayed 2 nights in May 2022

Exceptional”

Very hospitable staff hat desk , a kind of complete kitchen was available in room Rooms were clean and location is excellent

Reviewed June 01, 2022

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8.0
Excellent
Wing from Hong Kong SAR, China
Solo traveler
Studio
Stayed 3 nights in June 2019

The location is good which is near the metro.”

The tea and coffee is free for 24 hours. The security is good and we need to use the access card for the lobby entrance. Also, the kitchen is well equipped.

Reviewed June 20, 2019

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Thank you for choosing Citadines Bastille Gare de Lyon Paris for you stay. I hope you had a wonderful time. I will be pleased to welcome you again in our property. Best regards

Responded August 19, 2019
Citadines Bastille Gare de Lyon Paris
8.0
Excellent
William from United States
Couple
Studio
Stayed 1 night in May 2019

Good Hotel, good neighborhood ”

The hotel is basic but well maintained and very well staffed. The location is convenient to restaurants, grocery, subway, bus, and train. We’ve come 3 times over 10 years.

Reviewed May 04, 2019

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Thank you for choosing Citadines Bastille Gare de Lyon Paris for you stay. I hope you had a wonderful time. I will be pleased to welcome you again in our property. Best regards

Responded August 19, 2019
Citadines Bastille Gare de Lyon Paris
8.0
Excellent
chi from Hong Kong SAR, China
Couple
Studio
Stayed 2 nights in December 2019

convenient and nice to stay ”

spacious room, good to have kitchen with all basic necessities. luggage measuring weight needs to repair.

Reviewed December 09, 2019

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Thank your for your comment!

Responded April 19, 2021
Citadines Bastille Gare de Lyon Paris
7.6
Very good
Maria from Greece
Family with young children
1 Bedroom
Stayed 4 nights in April 2022

Very good”

Value for money. Close to metro lines 1 & 8. Super easy to move around

Reviewed May 06, 2022

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7.2
Very good
Tresnawati from Singapore
Business traveler
1 Bedroom
Stayed 3 nights in March 2019

Very good”

Old and outdated apartment. In urgent need for upgrading. Poor value for money for the old apartment . Do stock up shampoo etc at laundry area just like London Citadines.

Reviewed April 08, 2019

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Thank you for choosing Citadines Bastille Gare de Lyon Paris for you stay. I hope you had a wonderful time. I will be pleased to welcome you again in our property. Best regards

Responded August 19, 2019
Citadines Bastille Gare de Lyon Paris
3.6
diana from Italy
Solo traveler
Studio
Stayed 6 nights in June 2021

Acceptable”

Property is very limited and does not provide basic essentials for a short or long term stay.

Reviewed July 02, 2021

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we are sorry to read your comment. regards

Responded July 08, 2021
Citadines Bastille Gare de Lyon Paris
2.0
Linda
Solo traveler
Studio
Stayed 1 night in June 2019

Disappointing”

The room does not worth the price I paid for. It was very dirty, there were hairs on the bathroom floor and on the sheets. The hotel is located very close to the street, it was extremely noisy at night.

Reviewed June 25, 2019

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Thank you for choosing Citadines Bastille Gare de Lyon Paris for you stay. Best regards

Responded May 15, 2021
Citadines Bastille Gare de Lyon Paris
7.6
Very good
yenny from Indonesia
Group
Studio
Stayed 4 nights in November 2018

Spacious room, but location a bit far ”

It is a apartment hotel, they have mini kitchen with complete utensils, them the bedroom, bathroom and toilet. It spacious enough for 2 of us with big luggages. Its not recommended if you go here from gare de lyon with big luggages by walking. It took us 15-20 minutes to reach hotel from gare de lyon.

Reviewed November 08, 2018

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Thank you for your comment.

Responded November 12, 2018
Citadines Bastille Gare de Lyon Paris
8.7
Excellent
Hafizam from Malaysia
Couple
Studio
Stayed 4 nights in February 2013

Nice Hotel & Receiptionist very helpful”

room & receptionist

I stayed at this hotel with my wife for our first Honeymoon in Paris. What a lovely hotel, the room is quite clean, not too small (just nice for a couple), complete for cooking set and a nice tub.. The receptionist were very helpful, especillay one of the young guy (forgot to ask his name, with blonde hair), he was very helpful recommended us where to go for shoping and sightseen, to take the nearest train, etc.. Thanks bro! I will definitely stay in this hotel if i have the opportunity to go to Paris again!

Reviewed February 14, 2013

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Thank you for choosing Citadines Bastille Gare de Lyon Paris for you stay. I hope you had a wonderful time. I will be pleased to welcome you again in our property. Best regards

Responded April 04, 2017
Citadines Bastille Gare de Lyon Paris
7.0
Very good
Michelle from Malaysia
Family with teens
1 Bedroom
Stayed 4 nights in November 2014

Good Location and Friendly Staff”

location, friendly staff and big room

Within walking distance to Gare de lyon station and staff Cecile was very friendly and informative

Reviewed November 21, 2014

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Thank you for choosing Citadines Bastille Gare de Lyon Paris for you stay. I hope you had a wonderful time. I will be pleased to welcome you again in our property. Best regards

Responded April 04, 2017
Citadines Bastille Gare de Lyon Paris
9.7
Exceptional
Terence from Australia
Couple
Studio
Stayed 3 nights in August 2014

Great value and location”

Value,location and staff

The location is close to all transport and a short walk to catch Botabus. I will stay there again and will make it longer than 4 nights as it is a perfect base to explore Paris

Reviewed September 16, 2014

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Thank you for choosing Citadines Bastille Gare de Lyon Paris for you stay. I hope you had a wonderful time. I will be pleased to welcome you again in our property. Best regards

Responded April 04, 2017
Citadines Bastille Gare de Lyon Paris
7.2
Very good
YANG from Taiwan
Business traveler
Studio
Stayed 2 nights in February 2018

Cozy room”

nice location, near metro and shops. room is very cozy, however it's a bit noisy from street during midnight. kitchen is great too. would love to stay if visit Paris again.

Reviewed March 02, 2018

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Thank you very much for your comment.

Responded November 12, 2018
Citadines Bastille Gare de Lyon Paris
8.0
Excellent
Olga from United States
Group
1 Bedroom
Stayed 5 nights in June 2015

Nice but not in the summer!”

Cecile very welcoming,cordial, helpful, informative/ Location close to transportation/ Kitchenette weel equipped

When I booked, unfortunately I assumed that the rooms were air-conditioned but that was not the case. Only one electric fan quite flimsy tor the TWO sleeping areas! and no possibility of getting a second one for the five-night stay. I suggest that the description of the faci- lities MUST include that important detail. We were there at the time of a heat wave and are still recovering from the sleepless nights. For what we paid at least one extra fan.......

Reviewed July 10, 2015

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Thank you for choosing Citadines Bastille Gare de Lyon Paris for you stay. I hope you had a wonderful time. I will be pleased to welcome you again in our property. Best regards

Responded April 04, 2017
Citadines Bastille Gare de Lyon Paris
8.8
Excellent
Shinichi from Japan
Business traveler
1 Bedroom
Stayed 2 nights in May 2017

Good location (for my purpose)”

Generally speaking, the location is not best for the tourists. But if you are familiar with the city, the transportation etc., shortly, if you know kind of Parisien life style, it's a perfect choice.

Reviewed May 19, 2017

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Thank you for your message!

Responded June 12, 2017
Citadines Bastille Gare de Lyon Paris
8.4
Excellent
LO from Hong Kong SAR, China
Business traveler
Studio
Stayed 4 nights in June 2018

Excellent”

the air conditioning in the room was a bit too weak and felt stuffy when closed the window.

Reviewed July 01, 2018

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Thank you for your comment.

Responded November 12, 2018
Citadines Bastille Gare de Lyon Paris
8.0
Excellent
Neo from Singapore
Group
Two-Bedroom Apartment
Stayed 3 nights in April 2017

Male staff nice”

Cannot keep luggage at hotel more than one day. And only keep one day.

Reviewed April 26, 2017

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Thank you for your message. For security reasons we cannot keep the luggage more than one day. I hope you had a nice stay.

Responded June 12, 2017
Citadines Bastille Gare de Lyon Paris
5.6
Kian from Singapore
Family with teens
Two-Bedroom Apartment
Stayed 3 nights in July 2017

Hotel without air-con”

Slow check-in process. No air-con and and not safe to open the window as we stay at the ground floor. Sleep with warm air in the room. Standing fan is dirty. Need to dispose your rubbish bin as there is no house keeping service. Location is good. Metro entrance is just in front of the hotel. No problem to locate the hotel.

Reviewed July 12, 2017

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Thank you very much for taking your time to share your feedback with us through our online resident satisfaction survey. Once again, I would like to apologize for the disappointing stay you had with us. Please be assured that we are always seeking to satisfy the expectations of our residents. For this reason, I hope that we will have another opportunity to improve your stay experience in the near future. I will be very glad to welcome you for your next trip to Citadines Bastille Gare de Lyon Paris. We look forward to welcoming you again at any one of our serviced residences.

Responded August 28, 2017
Citadines Bastille Gare de Lyon Paris
4.3
Albert from Australia
Couple
1 Bedroom
Stayed 2 nights in October 2012

Overpriced for standard of accommodation”

The receptionists

we had booked well ahead but on arrival were given a sub-standard room off a concrete balcony; it was quite spartan, the bathroom had mould around bath area, a chipped bath and the toilet had a cracked seat. when we complained, firmly but pleasantly, we were shown the room next door. this room also had these same problems. we were told that next day there would be some more rooms becoming vacant and we then were offered one of these. we accepted to move to one on the ground floor and this was much more acceptable although still spartanly furnished. the price we had to pay, and the web site, led us to expect accommodation of a much higher standard. we were disappointed. however, the young ladies in reception were very pleasant and helpful. they also directed us to restaurants nearby and these were excellent.

Reviewed October 29, 2012

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Thank you for choosing Citadines Bastille Gare de Lyon Paris for you stay. I hope you had a wonderful time. I will be pleased to welcome you again in our property. Best regards

Responded April 04, 2017
Citadines Bastille Gare de Lyon Paris
6.4
Good
Kamarul from Singapore
Family with young children
1 Bedroom
Stayed 2 nights in November 2015

Good for Budget Traveller”

A budget hotel good for young couple or family with grown up children

Reviewed October 10, 2016

See room deals

Thank you for choosing Citadines Bastille Gare de Lyon Paris for you stay. I hope you had a wonderful time. I will be pleased to welcome you again in our property. Best regards

Responded April 04, 2017
Citadines Bastille Gare de Lyon Paris
123
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