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Celyn Hotel City Mall
Standard - Shower, Celyn Hotel City Mall in Kota Kinabalu
a living room filled with furniture and a large window, Celyn Hotel City Mall in Kota Kinabalu
a large room with a large mirror and a table, Celyn Hotel City Mall in Kota Kinabalu
a living room filled with furniture and a large window, Celyn Hotel City Mall in Kota Kinabalu
a bathroom with a toilet a sink and a shower, Celyn Hotel City Mall in Kota Kinabalu
a bathroom with a shower, toilet and sink, Celyn Hotel City Mall in Kota Kinabalu

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7.3

Very good

2,360 reviews

2,360 reviews

Shops25
Housekeeping23
Breakfast8
See map

7.7

Very good

Location rating score

Very good location - 2.77 kilometers from city center
Parking
FREE
Popular landmarks
Sabah State Museum 2.8 km
Mamutik Island 2.9 km
Gaya Street Sunday Market 3.3 km
Signal Hill Observatory Platform 3.3 km
Kota Kinabalu City Mosque 3.4 km
Night Market 3.5 km
Manukan Island 10.8 km
Tunku Abdul Rahman Marine Park 11.1 km
Sapi Island 11.1 km
Poring Hot Springs 13.0 km
Nearby landmarks
Drop-off / Pick-up point (Main entrance) 690 m
KPJ Medical Specialist Center 770 m
Sabah Golf & Country Club 790 m
Clinic Dr. Khing 840 m
Stark fitness 900 m
24Hr Clinic Chung 910 m
Mount Kinabalu Botanical Garden 1.0 km
Damai Specialist Centre 1.1 km
Luyang Lintas Superstore 1.2 km
Sri Pasupathinath Alayam 1.2 km

Celyn Hotel City Mall

Unit No S-0-30 Block F, Ground Floor, City Mall. Lorong City Mall, Jalan Lintas, Central Business District, Kota Kinabalu, Malaysia, 88300 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Central Business District part of Kota Kinabalu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sapi Island. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Daily housekeeping

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Cash withdrawal

Bar

Laundry service

Restaurants

This property is in high demand!

10 travelers have booked today.

Value for money7.5
Location rating7.7
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport6.7 km

Rooms available at Celyn Hotel City Mall

Deluxe
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Standard
...
  • Room size: 19 m²/205 ft²
  • City view
  • 2 single beds or 1 double b...
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Family Room (3 Adults)
...
  • Room size: 18 m²/194 ft²
  • Outdoor view
  • 1 single bed and 1 double b...
Enter dates to see prices
Family
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 single bed and 1 queen be...
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Superior Deluxe Room
...
  • Shower
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
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Standard Room with No Window
...
  • Shower
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Deluxe Suite
...
  • Shower
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Superior Room
...
  • Shower
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Familiar Deluxe
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Celyn Hotel City Mall?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Celyn Hotel City Mall?

    For those who wish to drive their own cars, Celyn Hotel City Mall has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Celyn Hotel City Mall?

    Wake up to a great continental breakfast at Celyn Hotel City Mall. Adults can enjoy breakfast offered with an additional charge of 25 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    Can business events be hosted at Celyn Hotel City Mall?

    On-site venues and convenient event services make Celyn Hotel City Mall an ideal choice for hosting events such as corporate events, conferences and meetings. The 2 venues can accommodate up to 100 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at Celyn Hotel City Mall?

    Celyn Hotel City Mall does not permit smoking in any of its rooms or indoor areas.

    What restaurants are nearby Celyn Hotel City Mall?

    Celyn Hotel City Mall is located in Central Business District, famous for good restaurants such as Welcome Seafood Restaurant, Fatt Kee Seafood Restaurant and Kedai Kopi Yee Fung.

    What popular shopping places are close to Celyn Hotel City Mall?

    Celyn Hotel City Mall is located in Central Business District area which features shopping places such as Gaya Street Sunday Market, Night Market and Suria Sabah Shopping Mall.

    What are popular attractions near Celyn Hotel City Mall?

    Celyn Hotel City Mall is located in Central Business District area, which is famous for attractions such as Poring Hot Springs, Kota Kinabalu City Mosque and Sabah State Museum.

    What popular natural sightseeing spots are close to Celyn Hotel City Mall?

    Celyn Hotel City Mall is located in the Central Business District area, which is famous for natural sightseeing destinations such as Kota Kinabalu Wetland Centre, Mount Kinabalu Botanical Garden and Kokol Hill.

    See map

    Explore the neighborhood

    What people love about Celyn Hotel City Mall

    • 10

      Exceptional
      Staff 

      "A very clean hotel with friendly staff."

      ELDRIN

      |

      January 17, 2023

    • 8

      Very good
      Staff 

      "Great location , friendly staff & room is clean"

      Maria

      |

      December 13, 2022

    • 8.4

      Excellent
      Location

      "conveniently located inside a mall"

      Kim

      |

      January 16, 2023

    Property ranking|Compared to 1,795 Kota Kinabalu properties
    See all rankings
    Room comfort score
    7.2/10
    Cheapest price score
    Room size
    27 sqm.
    Couples review score
    7.4/10
    Better than
    95
    %
    of Kota Kinabalu properties
    Better than
    95
    %
    of Kota Kinabalu properties
    Bigger than
    90
    %
    of Kota Kinabalu properties
    Better than
    83
    %
    of Kota Kinabalu properties
    Overall rating:

    7.3

    Very good
    2,360 reviews
    Cleanliness
    7.2
    Facilities
    6.9
    Location
    7.7
    Read all reviews >
    What travelers say they love:
    Easy access to mall, food, entertainment, and Supermarket
    MOHD from Malaysia
    Solo traveler
    More about Celyn Hotel City Mall

    More about Celyn Hotel City Mall

    Celyn Hotel City Mall

    Wake up to a magical day and enjoy all that Kota Kinabalu offers with a stay at Celyn Hotel City Mall.
    Every effort is made to make guests feel comfortable by providing the best in services and amenities. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and car hire services to help you get to where you want to go in Kota Kinabalu. Parking is available and free, provided by the hotel for guests with their own transportation.
    While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
    Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker and bottled water in some rooms.
    Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer and toiletries in some select rooms.


    Dining and things to do

    Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.


    Reasons to stay here

    Rooms here are cheaper than 94% of accommodations in the city.
    This hotel's food and dining score higher than 94% of accommodations in the city.
    Room comfort is said to be outstanding here, scoring higher than 95% of accommodations in the city.

    Show less

    Amenities and facilities

    Good
    Facilities

    6.9

    Most talked about facilities

    Housekeeping

    104 mentions

    Breakfast

    94 mentions

    Food & Dining

    34 mentions

    Internet

    34 mentions

    Languages spoken
    • English
    • Filipino
    • Indonesian
    • Malay
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Physical distancing of at least 1 meter
    • Rooms sanitized between stays
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Bar
    • Kitchen
    • Restaurants
    • Room service
    Services and conveniences
    • Air conditioning in public area
    • Cash withdrawal
    • Concierge
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    For the kids
    • Family room
    Access
    • CCTV in common areas
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    Getting around
    • Car park [free of charge]
    • Car park [on-site]
    • Rental car
    • Taxi service
    Available in all rooms
    • Air conditioning
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • DVD/CD player
    • Free bottled water
    • Hair dryer
    • In-room safe box
    • Internet access – LAN
    • Ironing facilities
    • LAN Internet in room [free]
    • Non-smoking
    • Private bathroom
    • Refrigerator
    • Satellite/cable channels
    • Shower
    • Smoking allowed
    • Telephone
    • Toiletries
    • Wi-Fi [free]

    Food and dining

    Breakfast options
    • Asian
    Restaurants on site
    Bunga Raya Cafe
    • Cuisine: Asian
    • Menu: Buffet

    Location

    Unit No S-0-30 Block F, Ground Floor, City Mall. Lorong City Mall, Jalan Lintas, Central Business District, Kota Kinabalu, Malaysia, 88300
    Very good
    Location

    7.7

    Airports
    • Kota Kinabalu International Airport (BKI)
      6.7 km
    • Labuan Airport (LBU)
      119.6 km
    Public transportation
    • South Bus Terminal
      3.5 km
    • North Borneo Railway
      4.6 km
    Hospital or clinic
    • KPJ Medical Specialist Center
      770 m
    Shopping
    • Gaya Street Sunday Market
      3.3 km
    Convenience store
    • 7 Eleven
      890 m
    Cash withdrawal
    • ATM
      20 m

    What's nearby

    Popular landmarks
    • Sabah State Museum
      2.8 km
    • Mamutik Island
      2.9 km
    • Gaya Street Sunday Market
      3.3 km
    • Signal Hill Observatory Platform
      3.3 km
    • Kota Kinabalu City Mosque
      3.4 km
    • Night Market
      3.5 km
    • Manukan Island
      10.8 km
    • Tunku Abdul Rahman Marine Park
      11.1 km
    • Sapi Island
      11.1 km
    • Poring Hot Springs
      13.0 km
    Nearby landmarks
    • Drop-off / Pick-up point (Main entrance)
      690 m
    • KPJ Medical Specialist Center
      770 m
    • Sabah Golf & Country Club
      790 m
    • Clinic Dr. Khing
      840 m
    • Stark fitness
      900 m
    • 24Hr Clinic Chung
      910 m
    • Mount Kinabalu Botanical Garden
      1.0 km
    • Damai Specialist Centre
      1.1 km
    • Luyang Lintas Superstore
      1.2 km
    • Sri Pasupathinath Alayam
      1.2 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-3 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 4-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    Extras
    • Breakfast charge (unless included in room price)25 MYR
    The property
    • Number of rooms 62

    Property announcements

    Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

    Reviews of Celyn Hotel City Mall from real guests

    Provided by verified guests of Agoda
    7.3
    /
    10
    Cleanliness7.2
    Facilities6.9
    Location7.7
    Room comfort and quality7.2
    Service7.5
    Value for money7.5
    High score for Kota Kinabalu
    Rating
    9+ Exceptional (131)
    8-9 Excellent (116)
    7-8 Very Good (303)
    6-7 Good (201)
    <6 Below Expectation (346)
    Time of the year
    Mar - May (257)
    Jun - Aug (308)
    Sep - Nov (276)
    Dec - Feb (256)
    All guests (2,126)
    All room types
    All languages

    Show reviews that mention 

    Showing 1,097 verified guest comments
    12345
    10.0
    Exceptional
    FRANKLINE from Malaysia
    Couple
    Standard
    Stayed 1 night in May 2019

    A good one nite stopover ”

    A very good budget hotel for travellers. Inside and beside the CITY MALL. A very good stay. Ample parking if you have car. Breakfast are simple but filling. Staffs are nice and friendly. A lot of restaurant inside or beside the mall. A cinema. Supermaket. Convenience store.

    Reviewed May 31, 2019

    See room deals

    10.0
    Exceptional
    Melanie from Malaysia
    Group
    Standard
    Stayed 1 night in May 2022

    The best hotel!! ”

    Very clean, facilities very good and especially their staff very friendly n helpful. Highly recommended to stay here.

    Reviewed May 17, 2022

    See room deals

    10.0
    Exceptional
    SHIRLY from Malaysia
    Family with young children
    Standard
    Stayed 1 night in May 2022

    Exceptional”

    All good except the sink clogged and the water heater too slow. Pay attention on the hygiene inside the room also please. Overall, it was good as I had been staying there almost every weekend. Staff was good 👍🏻

    Reviewed May 21, 2022

    See room deals

    10.0
    Exceptional
    Nur from Malaysia
    Family with young children
    Family
    Stayed 1 night in October 2021

    Recommended hotel!”

    The staff is so friendly, the cleanliness in the room is good. Close to the mall. Will re-visit next time!

    Reviewed October 05, 2021

    See room deals

    10.0
    Exceptional
    nerinsisca from Malaysia
    Family with young children
    Standard
    Stayed 1 night in May 2022

    Hotel easy to search/find”

    1. hotel dekat dengan hospital Queen 2 2. hotel bersebelahan dengan city mall saja 3. dekat dengan restaurant non-halal (very recommended ) 4. parking luas

    Reviewed July 17, 2022

    See room deals

    10.0
    Exceptional
    Samson from Malaysia
    Couple
    Standard
    Stayed 1 night in April 2021

    Convenient ”

    As the title stated, convenient. Meals & snacks are easily access, walking distant. Mall also nearby. Strategic & ideal location.

    Reviewed January 29, 2022

    See room deals

    10.0
    Exceptional
    penny from Malaysia
    Business traveler
    Standard
    Stayed 1 night in June 2019

    Good .. Book for my colleage”

    So far no complaint from her . so is acceptable with last minute book with reasonable prices .

    Reviewed June 17, 2019

    See room deals

    10.0
    Exceptional
    SHIRLY from Malaysia
    Family with young children
    Standard
    Stayed 2 nights in April 2022

    Highly recommended ”

    Fantastic location. U can get foods easily in the mall itself and many boutiques

    Reviewed April 10, 2022

    See room deals

    9.6
    Exceptional
    chong from Australia
    Solo traveler
    Standard
    Stayed 4 nights in August 2019

    Exceptional”

    Good location, close to shopping and eateries. the linen looks old and worn out The corridor is hot and stuffy, other then that no problem with the place.

    Reviewed August 26, 2019

    See room deals

    10.0
    Exceptional
    Datu from Malaysia
    Solo traveler
    Standard
    Stayed 1 night in September 2020

    very good”

    the best hotel

    Reviewed October 01, 2020

    See room deals

    Dear Guest, Thank you for your review. We look forward to see you soon.

    Responded October 03, 2020
    Celyn Hotel City Mall
    9.6
    Exceptional
    SHIRLY from Malaysia
    Family with young children
    Standard
    Stayed 1 night in April 2022

    Recommended ”

    The toilet hygiene need to be pay attention at I guess. Overall all good. My must stay in every weekend 😃

    Reviewed May 01, 2022

    See room deals

    10.0
    Exceptional
    Datu from Malaysia
    Couple
    Standard
    Stayed 1 night in March 2019

    good hotel”

    the best hotel

    Reviewed May 28, 2019

    See room deals

    10.0
    Exceptional
    SHIRLY from Malaysia
    Family with young children
    Standard
    Stayed 1 night in April 2022

    Recommended”

    My every weekend stayed with daughter 😍

    Reviewed April 09, 2022

    See room deals

    9.2
    Exceptional
    Sy from Malaysia
    Couple
    Standard
    Stayed 2 nights in March 2020

    Bravo the staff”

    After checkout and away from the hotel only my hubby realised he had lost his wallet. I called and was assisted by a kind staff, to look and check for me if the wallet was left there. Really appreciate the staff effort to purposely get up to the room I stayed and search for me.

    Reviewed March 10, 2020

    See room deals

    9.6
    Exceptional
    Nazrah from Brunei Darussalam
    Family with young children
    Deluxe
    Stayed 1 night in December 2018

    Near the shopping mall but far from town”

    Near the shopping mall but far from town

    Reviewed February 24, 2019

    See room deals

    9.2
    Exceptional
    Nguyen from Malaysia
    Couple
    Deluxe
    Stayed 1 night in April 2022

    Overall are ok”

    We arrived at late night and staff was very friendly and helpful. The only thing is there is no hot water and I was struggling to shower during that time. Hot water only have on next day

    Reviewed April 07, 2022

    See room deals

    8.4
    Excellent
    Enoch from Malaysia
    Family with teens
    Deluxe
    Stayed 1 night in December 2018

    TAKE NOTE! The are 2 Celyn Hotels at KK so make sure you book the right one!!!”

    There are two Celyn hotels in KK where the older one is located right in the heart of town walking distance to the waterfront jetty etc while the newer one is located next to City Mall about 10 minutes drive from the waterfront jetty. The address on Agoda is misleading since it only states the address of the older outlet located in town. I ended up going to the wrong hotel and was told I'm not the only guest to make the mistake. The offered to switch my booking with a nominal RM 10 fee per room but we didn't take up the offer since the lifts at the older Celyn hotel in town near the waterfront were not working at that time and the stairway and corridoor was quite dirty since it's a shared premise. I drove over to the other Celyn hotel outlet at City Mall which is much newer and cleaner but you will need your own transportation to move around.

    Reviewed January 05, 2019

    See room deals

    8.8
    Excellent
    Dennis from Malaysia
    Solo traveler
    Standard
    Stayed 1 night in August 2020

    Nice Hotel”

    The hotel was actually quite nice with distance away from the mall. Its quite recommendable for staying one or two days there if you do not have any transportation to move around town as there is a theater inside the mall itself. Quite a pleasant stay...

    Reviewed August 10, 2020

    See room deals

    Thank you for your feedback Dennis. We’d love to host you the next time you visit again. Share your experience with your friends and family as well.

    Responded August 10, 2020
    Celyn Hotel City Mall
    9.6
    Exceptional
    roslyn from Malaysia
    Family with teens
    Family
    Stayed 1 night in December 2020

    Exceptional”

    Good location and F&B was easy

    Reviewed December 13, 2020

    See room deals

    Dear Guest, Thank you for your kind review. We look forward to having you again soon.

    Responded December 16, 2020
    Celyn Hotel City Mall
    8.8
    Excellent
    Tze from Malaysia
    Business traveler
    Standard
    Stayed 1 night in November 2019

    It's a quite place to sleep”

    The hotel is next to the mall. Food, drinks and shopping is just a few steps away. The breakfast does not have much to choose but it taste good. Overall is consider a great stay.

    Reviewed November 17, 2019

    See room deals

    12345
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