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Cayley Mountain Resort
Cayley Mountain Resort
Cayley Mountain Resort
Cayley Mountain Resort
Cayley Mountain Resort
Cayley Mountain Resort
Cayley Mountain Resort

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8.6

Excellent

938 reviews

938 reviews

View5
Housekeeping3
Food & Dining1
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8.6

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Ladysmith Airport 51.4 km
Pietermaritzburg Airport 120.6 km
King Shaka International Airport 178.5 km
Moshoeshoe I International Airport 191.1 km
Ulundi Airport 205.6 km

Cayley Mountain Resort

D184 KwaZulu-Natal, Cathkin Park, Cathkin Park, South Africa, 3340 - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Cathkin Park part of Cathkin Park, this property puts you close to attractions and interesting dining options. Rated with 5 stars, this high-quality property provides guests with access to restaurant, hot tub and steamroom on-site.

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Highlights

Excellent room comfort & quality

Hot tub

Sauna

Steamroom

Daily housekeeping

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Car park

Free Wi-Fi in all rooms!

BBQ facilities

Contactless check-in/out

Hot tub

Spa

Swimming pool [outdoor]

Sauna

Value for money8.0
Location rating8.6

Rooms available at Cayley Mountain Resort

Five Bedroom Manor with Splash Pool
...
  • Room size: 299 m²/3218 ft²
  • Mountain view
  • 1 king bed & 1 king bed & 2...
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3 Bedroom Villa with Pool
...
  • Room size: 152 m²/1636 ft²
  • Mountain view
  • 1 queen bed & 1 king bed & ...
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3 Bedroom Chalet
...
  • Room size: 152 m²/1636 ft²
  • Mountain view
  • 1 king bed & 1 king bed & 1...
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5 Bedroom
...
  • Room size: 299 m²/3218 ft²
  • Mountain view
  • 1 king bed & 1 king bed & 1...
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Three Bedroom Luxury Chalet with Splash Pool
...
  • Room size: 139 m²/1496 ft²
  • Mountain view
  • 1 king bed & 1 king bed & 1...
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Three Bedroom Villa with Splash Pool
...
  • Room size: 152 m²/1636 ft²
  • Mountain view
  • 1 double bed & 2 single bed...
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Villa 3-Bedroom
...
  • Room size: 139 m²/1496 ft²
  • Garden view
  • 4 single beds and 1 queen b...
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2 Bedroom Chalet
...
  • Mountain view
  • Balcony/terrace
  • 1 queen bed & 2 single beds
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Three-Bedroom Villa with Patio
...
  • Room size: 152 m²/1636 ft²
  • Mountain view
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
Two Bedroom Villa with Splash Pool
...
  • Room size: 139 m²/1496 ft²
  • Mountain view
  • 1 queen bed & 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Cayley Mountain Resort?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

How do I get to Cayley Mountain Resort?

For those who wish to drive their own cars, Cayley Mountain Resort has a car park right on site for maximum convenience. Parking is free for guests.

Is breakfast offered at Cayley Mountain Resort?

Wake up to a great continental breakfast at Cayley Mountain Resort.

What is the smoking policy at Cayley Mountain Resort?

Cayley Mountain Resort does permit smoking in some areas and is not 100% smoke-free.

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Explore the neighborhood

What people love about Cayley Mountain Resort

  • 8.8

    Excellent
    Cleanliness

    "Was wonderful place indeed very clean, safe and my kids enjoyed the activities not the food its best you cater for yourself"

    Lesego

    |

    August 16, 2022

  • 10

    Exceptional

    "Loved everything about this place ."

    Xoli

    |

    May 14, 2022

  • 8

    Very good

    "Beautiful, modern rooms."

    Cherice

    |

    April 30, 2022

Overall rating:

8.6

Excellent
938 reviews
Cleanliness
8.9
Facilities
8.4
Location
8.6
Read all reviews >
What travelers say they love:
All in all very clean and modern.
bez from South Africa
Couple
More about Cayley Mountain Resort

More about Cayley Mountain Resort

Cayley Mountain Resort

Cayley Mountain Resort provides the best in services and amenities to help make guests feel comfortable. If you plan to arrive by car, you'll appreciate the lodge's free parking, right on-site. On cold days and nights, the lodge's on-site fireplace will keep you warm. Staying for a long time, or just need clean clothes? At the lodge, your favorite travel outfits will be kept clean and available with laundry service provided on-site.
For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Cayley Mountain Resort is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Cayley Mountain Resort include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The lodge also offers a refrigerator and a coffee or tea maker in some rooms for when you feel like it is needed. It's good to know that a hair dryer and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Cayley Mountain Resort. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the lodge. A night in at the lodge's bar can be as fun as a night out with your travel companions.
Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Enjoy the countless activities offered at Cayley Mountain Resort. Finish your vacation days right by dropping in at the hot tub, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Get wet in the best way on sunny days by joining water-world activities like fishing.
If you like water sports, you'll appreciate the convenience of canoes and water park provided by Cayley Mountain Resort. Get the family involved in activities such as horse riding. Have fun without traveling far, by taking advantage of the mini golf course, ping-pong table, tennis court and hiking trails at Cayley Mountain Resort. Have fun with your friends or family, or even meet new people at the games room.
Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Reasons to stay here

This lodge beats 93% of accommodations in the city on value for money.
Guests who stayed here rated the facilities above 93% of other accommodations in the city.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 93% of the city's accommodation.

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Amenities and facilities
Excellent
Facilities

8.4

Languages spoken

  • English

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Canoeing
  • Fishing
  • Game room
  • Garden
  • Hiking
  • Horseback riding
  • Hot tub
  • Mini golf course
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Water park

Cleanliness and safety

  • Anti-viral cleaning products
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Restaurants

Services and conveniences

  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Fireplace
  • Laundry service
  • Safety deposit boxes
  • Shops
  • Smoking area

For the kids

  • Family room
  • Playground
  • Swimming pool [kids]

Access

  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [on-site]

Available in all rooms

  • Free bottled water
  • In-room safe box
  • Non-smoking
  • Satellite/cable channels
Food and dining
Breakfast options
  • Continental
Restaurants on site

Bell and Whistle

  • Menu: Buffet

Steam Café

  • Menu: Buffet
Location
D184 KwaZulu-Natal, Cathkin Park, Cathkin Park, South Africa, 3340
Excellent
Location

8.6

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until19:00
  • Check-out until10:00

The property

  • Non-smoking rooms/floorsYes
  • Number of rooms 30
Property announcements

A nominal charge is levied on certain facilities for use. “All Access Pass” may be purchased at check-in for all unit guests to enjoy use thereof during their stay. The resort also offers complimentary facilities without any charge. Please refer to the resort reception directly for further details.

While water activities are available at this resort, these are subject to water levels in the Bell Park Dam. Please contact the resort for activities underway at the resort prior to arrival to ensure you enjoy the best the property has to offer.

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

The property does not sell alcohol. However, guests are allowed to bring their own.

In an effort to mitigate risk due to the Covid-19 pandemic, day visitors are not permitted on the Resort.

The Cayley Waterpark is currently unavailable due to mandatory maintenance. Estimated opening will be in early December 2021. The resort apologizes.

Reviews of Cayley Mountain Resort from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.9
Facilities8.4
Location8.6
Service8.4
Value for money8.0
High score for Cathkin Park
Rating
9+ Exceptional (11)
8-9 Excellent (4)
7-8 Very Good (5)
6-7 Good (0)
<6 Below Expectation (6)
Time of the year
Mar - May (7)
Jun - Aug (4)
Sep - Nov (8)
Dec - Feb (7)
All guests (54)
All room types
All languages

Show reviews that mention 

Showing 26 verified guest comments
12
10.0
Exceptional
Sanele from South Africa
Group
2 Bedroom Chalet
Stayed 2 nights in May 2021

Perfect getaway”

Everything about the place was just amazing and so beautiful. From the staff when we arrived welcoming us with a smile to the cleanliness of the whole establishment. We enjoyed every moment especially the jacuzzi lol. There are a lot of activities to do as well and the view of the mountains is just amazing. Will definitely be going back soon.

Reviewed May 21, 2021

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10.0
Exceptional
Roneshkumar from South Africa
Couple
Twin Room
Stayed 2 nights in June 2021

Exceptional”

Excellent views.clean and tidy.excellent staff.Well done guys

Reviewed June 05, 2021

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9.6
Exceptional
Shereena from South Africa
Couple
Double Room with Patio
Stayed 1 night in April 2021

Exceptional”

An absolute perfect getaway with breathtaking views, an ideal way to shut off from your busy lifestyle. Ideally situated, beautiful and clean apartments, friendly and professional staff.

Reviewed April 28, 2021

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10.0
Exceptional
Xoli from South Africa
Couple
Room with Patio
Stayed 1 night in March 2022

Exceptional”

Loved everything about this place . The staff was amazing and helpful We will be coming back soon

Reviewed May 15, 2022

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Hi Xoli, We are thrilled your time with us was so amazing. We endeavour to go above and beyond to ensure our guests enjoy a memorable experience. Were glad our staff took such wonderful care of you and made you feel so valued.😉

Responded May 16, 2022
Cayley Mountain Resort
9.6
Exceptional
bez from South Africa
Couple
Double Room with Patio
Stayed 1 night in May 2021

Great place”

Me and my wife only had the 1 bedroom hotel room. It's a shame they don't have a fire or wood burner. All in all very clean and modern.

Reviewed June 02, 2021

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10.0
Exceptional
Simphiwe from South Africa
Couple
Double Room with Patio
Stayed 2 nights in March 2021

Exceptional”

beautiful resort, enjoyed my stay. Views are breath taking.

Reviewed March 12, 2021

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9.6
Exceptional
Esethu from South Africa
Couple
Double Room with Patio
Stayed 2 nights in October 2021

Nkosi E”

Very exotic and exceptional vacation. Boat cruise and massage were amazing. What a beautiful place, full of nature.

Reviewed October 12, 2021

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10.0
Exceptional
Nompumelelo from South Africa
Couple
Double Room with Patio
Stayed 2 nights in August 2021

Amazing ”

It’s an amazing place

Reviewed January 19, 2022

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Hi Nompulelo, We look forward to many more amazing holidays with you, thank you for paying us a visit.

Responded June 02, 2022
Cayley Mountain Resort
9.2
Exceptional
Zaheera from South Africa
Family with teens
Three Bedroom Chalet with Splash pool
Stayed 3 nights in March 2022

Excellent ”

This place is amazing

Reviewed April 01, 2022

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Hi Zaheera Thank you so much for sharing your amazing experience with us. We are so happy that you enjoyed an awesome time-hope to see you real soon

Responded April 22, 2022
Cayley Mountain Resort
8.8
Excellent
Rafik from South Africa
Family with teens
Two Bedroom Villa With Patio
Stayed 1 night in February 2022

Lovely Getaway ”

Roads leading to resort need attention. Otherwise the resort itself is great

Reviewed February 10, 2022

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Hi Rafik, Thank you for the review, we are happy that you enjoyed your holiday with us, we have taken the matter about the road, with the local municipality and are hopeful that the matter, will receive the required attention soon. -Cayley Mountain Resort

Responded February 11, 2022
Cayley Mountain Resort
8.8
Excellent
Sindiso from South Africa
Couple
Studio Apartment
Stayed 2 nights in January 2019

Exceptional ”

We were content

Reviewed January 14, 2019

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8.0
Excellent
Cherice from South Africa
Couple
Double Room with Patio
Stayed 2 nights in October 2021

Best resort in Drakensberg”

Beautiful, modern rooms. Incredible views. The road to get there was extremely bad and uneven. Have to drive very slow which makes it inconvenient to travel to and from the resort.

Reviewed May 01, 2022

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Hi Cherice, thank you for taking the time to leave us a review. We are delighted that you enjoyed a pleasant stay overall and that our facilities were to your liking. Indeed, the breathtaking views that the resort offers really is something! We are aware of the stretch of gravel road that is in a state and have asked the municipality for assistance. Please do visit us again soon as we'd love to welcome you back. -Cayley Mountain Resort

Responded May 04, 2022
Cayley Mountain Resort
8.0
Excellent
ahmed from South Africa
Family with young children
Three Bedroom Luxury Chalet with Splash Pool
Stayed 4 nights in January 2021

Very good”

No washing machine also the wooden deck is rotting which then gives splinters also privacy was being invaded many times by other guests. Villa 26

Reviewed January 17, 2021

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7.6
Very good
Manjit from United Kingdom
Family with teens
Studio Apartment
Stayed 3 nights in November 2019

Service was amazing especially Sihle at the reception desk. Friendly and helpful. ”

Restaurant and bar closed too early at 21:00. Off road go carting was not operational.

Reviewed December 02, 2019

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5.6
rashad from South Africa
Family with young children
Stayed 2 nights in February 2022

Nice stay but needs to work on a few things”

Pros: 1. Cleanliness. Our room was clean and left spotless everyday when we came back 2. Views incredible 3. Lovely day at the dam with the waterpark. temperature of water was great 4. Nice activities around the complex, chess, trampoline, tennis Cons 1. Rooms need aircon! Fan just doesn't do it 2. Beds are too hard 3. Some staff were friendly and some not, need to work on that 4. Restaurant was disappointing, 2 out of 3 occasions we thought to send food back 5. The private road to Cayley is terrible! Huge potholes, whole sections of road missing for about 2 - 3 km. I was nervous to drive on that section every time. You have got to work on that else some people will be very angry about loosing sets of tyres. Same with the road to the dam as well

Reviewed February 18, 2022

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Hi Rashad, Thank you so much your feedback is very valuable to us, as we are constantly looking at ways to improve our service offering. We welcome both the compliments and constructive criticism and will work on better improving our service where needed. -Cayley Mountain Resort

Responded February 22, 2022
Cayley Mountain Resort
6.0
Kogilan from South Africa
Family with young children
Double Room with Patio
Stayed 2 nights in July 2021

The Room Needs TLC”

The room we stayed in had a lot of dampness and mold on the walls which is very unhygienic. Other than that, everything else was very nice.

Reviewed October 25, 2021

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5.2
Muhammad from South Africa
Couple
Double Room with Patio
Stayed 2 nights in January 2022

Poor customer service ”

Very disappointed with the fact that I requested a braai stand to braai outside my room ,for convenience sake. I was told they would send one. Then I recieved a call saying that all the braai stands were given out and that I must braai at the pool area , which doesn't have lighting at the braai stand. Then I was sent to the sales office area to braai which had poor lighting and was depressing. I would have preferred a braai stand outside the expensive room I booked for my comfort and convenience. I requested the next day at reception again for a braai stand and was told they don't have. None of the staff could be off assistance after two request at reception. I requested via email while staying at the resort and still haven't got a response up till now.

Reviewed January 26, 2022

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Hi Muhammad, Thank you for the feedback, we regret that this was your experience with us, our team prides itself in offering exceptional customer service, ensuring that our guests have a holiday worth remembering, it saddens us that it seems this aspect was neglected with you and thus, we will be rectifying it internally to ensure that the standard is maintained at all times. -Cayley Mountain Resort

Responded February 11, 2022
Cayley Mountain Resort
8.8
Excellent
Thajkaran from South Africa
Couple
Double Suite
Stayed 2 nights in October 2018

Excellent”

The roads leading to the resort need argent attention

Reviewed October 09, 2018

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8.0
Excellent
Sikhumbuzo from South Africa
Couple
Studio Apartment
Stayed 1 night in January 2017

Great place to go for tranquility. Lovely mountains view. Good place to unwind get away from Jozi ”

Great stuff. Special mention to Nonhlahla. Sarah, and Shile from reception. They're awesome. Also special mention to Sinidi, Thembi,Nozipho and Lindelani for holding us down at the restaurant. However. I don't like the breakfast voucher. It is limiting and I don't think I should be paying for part of my breakfast when I have paid so much money to stay here and when the place said breakfast included that means everything. Can't give me R40 voucher when breakfast meals cost more. Body Bliss Spa was wack. I've had better massages. Pool was dirty and when cleaned on the Monday it was not thoroughly cleaned. Either than that it's a great place to stay.

Reviewed January 25, 2017

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10.0
Exceptional
ismail from South Africa
Business traveler
Double Suite
Stayed 1 night in November 2017

I excellent keep it up”

Professional people employed.staff happy. Environment is awesome.location is perfect.cant ask for more. Id rate it 5 star

Reviewed November 11, 2017

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12
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