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Cat Ba Family Hotel
Cat Ba Family Hotel
Cat Ba Family Hotel
Cat Ba Family Hotel
Cat Ba Family Hotel
Cat Ba Family Hotel
Cat Ba Family Hotel

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8.7

Excellent

76 reviews

76 reviews

See map

8.4

Excellent

Location rating score

Excellent location
Nearby landmarks
Cat Ba Climbing 20 m
Cat Ba CT Mart Supermarket 30 m
Cat Ba Bay Viewpoint and Monument 160 m
Cat Ba Ferry Station 230 m
Quay So 280 m
Artillery Marker Viewpoint 340 m
Pharmacy TUE SAN 380 m
Than Thuong - fruits & Pho 380 m
TUE SAN Pharmacy 390 m
The West Observatory 400 m

Cat Ba Family Hotel

245 Nui Ngoc street, Cát Bà Town Beach, Cat Ba Island, Vietnam, 18000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Cát Bà Town Beach part of Cat Ba Island, this property puts you close to attractions and interesting dining options. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Facilities

Airport transfer

Bicycle rental

Pets allowed

Car park

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Value for money8.3
Location rating8.4

Rooms available at Cat Ba Family Hotel

Deluxe Double - Mountain View
...
  • Room size: 22 m²/237 ft²
  • Mountain view
  • 1 king bed
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Deluxe Family Room
...
  • Room size: 26 m²/280 ft²
  • Mountain view
  • 2 double beds
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deluxe twin with Mountain view
...
  • Room size: 24 m²/258 ft²
  • Mountain view
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Family Room with Balcony
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 2 double beds
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Deluxe Family City View
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 2 queen beds
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Deluxe Double or Twin - City View
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 super king bed or 2 queen...
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Deluxe Double Room with Balcony
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 1 king bed
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King Room with Mountain View
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 1 king bed
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Standard Twin Room with Mountain View
...
  • Room size: 28 m²/301 ft²
  • Mountain view
  • 2 queen beds
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Room Assigned on Arrival
...
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    Frequently asked questions

    What time is check-in and check-out at Cat Ba Family Hotel?

    Check-in is from 01:00 PM, and check-out is until 11:30 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Cat Ba Family Hotel?

    Cat Ba Family Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Cat Ba Family Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Cat Ba Family Hotel has a car park that's close to the hotel. Parking is available for an additional charge. If you're looking for an easy way to get around Cat Ba Island with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Cat Ba Family Hotel?

    Start your mornings right, with the continental and buffet breakfast options offered at Cat Ba Family Hotel.

    What is the smoking policy at Cat Ba Family Hotel?

    Cat Ba Family Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What restaurants are nearby Cat Ba Family Hotel?

    Cat Ba Family Hotel’s neighborhood is Cát Bà Town Beach which includes popular restaurants such as Rose Bar, Green Catba and Vien Duong.

    What are popular attractions near Cat Ba Family Hotel?

    Cat Ba Family Hotel’s location in the Cát Bà Town Beach neighborhood makes it close to famous attractions including Cat Ba Climbing.

    What popular beaches are close to Cat Ba Family Hotel?

    Cat Ba Family Hotel’s Cát Bà Town Beach neighborhood also includes Cat Ba Beach and Tung Thu Beach.

    What popular natural sightseeing spots are close to Cat Ba Family Hotel?

    Cat Ba Family Hotel is located within Cát Bà Town Beach, which makes it conveniently close to natural sights including Place for camping on the wild beach.

    Show more questions
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    Explore the neighborhood

    What people love about Cat Ba Family Hotel

    • 10

      Exceptional

      "We hanks for a great stay- would recommend to others."

      Katie

      |

      December 13, 2019

    • 9.6

      Exceptional

      "The family that manages it was friendly and knowledgeable."

      Klos

      |

      November 26, 2019

    • 8.8

      Excellent
      Staff 

      "Great location and friendly and helpful staff."

      Siobhán

      |

      August 5, 2019

    Property ranking|Compared to 200 Cat Ba Island properties
    See all rankings
    Service score
    9/10
    Cleanliness score
    8.4/10
    Value for money score
    8.3/10
    Location score
    8.4/10
    Better than
    93
    %
    of Cat Ba Island properties
    Better than
    91
    %
    of Cat Ba Island properties
    Better than
    87
    %
    of Cat Ba Island properties
    Better than
    80
    %
    of Cat Ba Island properties
    Overall rating:

    8.7

    Excellent
    76 reviews
    Cleanliness
    8.4
    Facilities
    7.6
    Location
    8.4
    Read all reviews >
    More about Cat Ba Family Hotel

    More about Cat Ba Family Hotel

    Cat Ba Family Hotel

    The facilities and services provided by Cat Ba Family Hotel ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Cat Ba Island.
    Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out and luggage storage. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
    In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
    Experience high-quality room facilities during your stay at Cat Ba Family Hotel. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms.
    Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


    Dining and things to do

    Start your vacation days in the best possible way. Your mornings at Cat Ba Family Hotel begin with a complimentary breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
    To fill your days, be sure to check out the fantastic facilities offered at Cat Ba Family Hotel. Hot days can be cool fun with water activities like fishing, snorkeling, non-motorized water sports and motorized water sports. You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like boats and canoes made available at Cat Ba Family Hotel.


    Reasons to stay here

    Rooms here are cheaper than 91% of accommodations in the city.
    This hotel stands above the rest with a cleanliness score that beats 91% of accommodations in the city.
    This hotel stands out for its staff and service, scoring higher than 93% of the city's accommodation.

    Amenities and facilities
    Very good
    Facilities

    7.6

    Most talked about facilities

    Breakfast

    3 mentions

    Beach

    1 mention

    Languages spoken

    • English
    • Vietnamese

    Outdoor

    • Bicycles

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Boating
    • Canoeing
    • Fishing
    • On-site entertainment
    • Snorkeling
    • Ticket services
    • Tours
    • Water sports (motorized)
    • Water sports (non-motorized)

    Cleanliness and safety

    • Cashless payment service
    • First aid kit
    • Hand sanitizer
    • Physical distancing of at least 1 meter
    • Staff trained in safety protocol

    Dining, drinking, and snacking

    • Alternative meal arrangement
    • Bar
    • Breakfast [free]
    • Coffee shop
    • Restaurants
    • Room service

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Convenience store
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Ironing service
    • Laundry service
    • Luggage storage
    • Postal service
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    For the kids

    • Babysitting service
    • Family room

    Access

    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Front desk [24-hour]
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms

    Getting around

    • Airport transfer
    • Car park [charges apply]
    • Car park [nearby]
    • Rental car
    • Shuttle service
    • Taxi service

    Sports equipment rental

    • Bicycle rental

    Available in all rooms

    • Air conditioning
    • Free bottled water
    • Free welcome drink
    • Hair dryer
    • Mini bar
    • Mirror
    • Satellite/cable channels
    • Shower
    • Slippers
    • Soundproofing
    • Telephone
    • Toiletries
    • Towels
    • Wake-up service
    Food and dining
    Breakfast options
    • American
    • Asian
    Restaurants on site

    Restaurant

    • Cuisine: American, Asian
    • Menu: Buffet
    Location
    245 Nui Ngoc street, Cát Bà Town Beach, Cat Ba Island, Vietnam, 18000
    Excellent
    Location

    8.4

    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 3-12 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 13 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from13:00
    • Check-out until11:30

    The property

    • Number of rooms 25

    Reviews of Cat Ba Family Hotel from real guests

    Provided by verified guests of Agoda
    8.3
    /
    10
    Cleanliness8.4
    Facilities7.6
    Location8.4
    Service9.0
    Value for money8.3
    High score for Cat Ba Island
    Rating
    9+ Exceptional (12)
    8-9 Excellent (7)
    7-8 Very Good (1)
    6-7 Good (0)
    <6 Below Expectation (4)
    Time of the year
    Mar - May (5)
    Jun - Aug (5)
    Sep - Nov (6)
    Dec - Feb (8)
    All guests (37)
    All languages

    Show reviews that mention 

    Showing 24 verified guest comments
    12
    10.0
    Exceptional
    William from Australia
    Solo traveler
    Deluxe Double - Mountain View
    Stayed 10 nights in January 2019

    Outstanding!”

    When the people who own the business, run the business, it's in their interest to give it all they've got. A great many hotels of all stars could learn a lot from Mr. Tom and his family. Spotlessly clean throughout, rooms serviced daily, smiling, courteous and attentive staff and access to all the island has to offer via the permanently manned front desk. My room was spacios, light and fresh, no shortage of hot water and best if all at a price which beats everywhere else hands down. Highly recommended!!

    Reviewed January 16, 2019

    See room deals

    10.0
    Exceptional
    Katie from United Kingdom
    Group
    Deluxe Family Room
    Stayed 6 nights in November 2019

    Great spot to stay and explore Cat Ba ”

    We stayed here for 6 days and really enjoyed it. The staff are friendly and helpful, the breakfast was tasty. Walking distance to restaurants and beaches. We hired motorbikes from them too, and got our washing done which was quick and smelt great. We hanks for a great stay- would recommend to others.

    Reviewed December 13, 2019

    See room deals

    10.0
    Exceptional
    Lisa from Spain
    Solo traveler
    Deluxe Double - Mountain View
    Stayed 3 nights in February 2019

    Great hotel. ”

    Awesome value for money. Had a big room which was super clean. The choice of breakfast was really good and was included. Super friendly too.

    Reviewed March 05, 2019

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    10.0
    Exceptional
    Pheoo from United Kingdom
    Group
    Deluxe Family Room
    Stayed 3 nights in October 2019

    Exceptional”

    Everything organised and confirmed by email including how to get from Noi Bai Airport to Hanoi . I had also tried sending messages by WhatsApp but got no reply. Great advice about sea activities

    Reviewed October 17, 2019

    See room deals

    9.6
    Exceptional
    Klos from Thailand
    Solo traveler
    Deluxe Double - Mountain View
    Stayed 2 nights in November 2019

    Best of the best for solo-budget travelers”

    I spend half the price I paid in Hanoi for a room here. The only thing missing was a refrigerator which I think no one needs anyway so, smart move Tom! The family that manages it was friendly and knowledgeable. I had a very pleasant stay and would love to come back one day.

    Reviewed November 26, 2019

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    8.8
    Excellent
    Bozena
    Family with young children
    Deluxe Family Room
    Stayed 1 night in March 2019

    Great value with good free breakfast ”

    Two family rooms fitting 5 people (or up to 8!!) for £20, I couldn’t believe my luck. Great value for money and nice simple breakfast from a menu including hot drink

    Reviewed March 31, 2019

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    8.8
    Excellent
    Mun from Singapore
    Solo traveler
    Deluxe Double - Mountain View
    Stayed 2 nights in March 2019

    Budget”

    Excellent for budget traveller. No complaints for the price.

    Reviewed March 29, 2019

    See room deals

    8.8
    Excellent
    Siobhán from Australia
    Family with young children
    Deluxe Family Room
    Stayed 1 night in June 2019

    Good hotel close to town centre”

    Great location and friendly and helpful staff.

    Reviewed August 05, 2019

    See room deals

    7.6
    Very good
    Arthur
    Couple
    Deluxe Double - Mountain View
    Stayed 2 nights in March 2019

    Good location, basic breakfast ”

    The hotel is well located in Cat Ba town, close to any restaurant and travel agencies for boat trips. The room was fairly big and clean however the bathroom and especially the cable installation require some serious safety adjustments. Breakfast is fairly basic but you will find good restaurant nearby to combat your hunger later on. The staff is very helpful and will do everything to make your stay enjoyable.

    Reviewed April 07, 2019

    See room deals

    5.6
    Josee
    Solo traveler
    Deluxe Family Room
    Stayed 3 nights in July 2019

    Poor services”

    The main problem was the fact that no staff could speak English nor French. We asked to go to beach no 3 and we were sent to beach no.2. Morning orders were mixed up.. Room has no closed shower, no phone, no fridge and no safe. I asked help for booking activities in Sapa and no one could help me.

    Reviewed July 12, 2019

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    5.2
    Josee
    Couple
    Deluxe Family Room
    Stayed 3 nights in July 2019

    Can’t understand what we say”

    First, many times we tried to get help to book activities and our return to Sapa but the staff’s English is too poor to understand what we were saying. They only could understand one or two words of what we were saying. The room was ok. Very small and the beds mattress very hard kind of made of cartons. The shower was next to the toilet and the hotel required that all used paper be put in a basket. Breakfast offered wasn’t great 3/5. It happened twice that they did not give me what I ordered.. probably die to the language barrier. Activities offered by the hotel were more expensive than the traveling shops. Overall, I did not feel that the staff was there to help us.

    Reviewed July 13, 2019

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    2.0
    Steven from Australia
    Family with young children
    Deluxe Family Room
    Stayed 1 night in December 2019

    DISHONEST, Bad location, Dirty Linens & Accommodation, Rude staff, Below Back Packer standard”

    DISHONEST, Bad location, Dirty Linens & Accommodation, Rude staff, Below Back Packer standard

    Reviewed December 15, 2019

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    2.0
    Steven from Australia
    Family with young children
    Deluxe Family Room
    Stayed 1 night in December 2019

    DISHONEST, Bad location, Dirty Linens & Accommodation, Rude staff, Below Back Packer standard”

    DISHONEST, Bad location, Dirty Linens & Accommodation, Rude staff, Below Back Packer standard

    Reviewed December 15, 2019

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    9.6
    Exceptional
    michele from France
    Couple
    Deluxe Family Room
    Stayed 1 night in December 2019

    Personnel très serviable et très gentil ”

    Chambre familiale un peu trop juste en espace ,peu de place pour les bagages.

    Reviewed December 26, 2019

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    9.2
    Exceptional
    Marc from France
    Family with young children
    Deluxe Family Room
    Stayed 1 night in September 2019

    Bien pour une nuit”

    Personnel jeune et très agréable, parlant très bien anglais. Chambre propre, pas très grande, mais bien suffisante pour une nuitée.

    Reviewed September 30, 2019

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    8.4
    Excellent
    murielle from Canada
    Family with young children
    Deluxe Family Room
    Stayed 3 nights in February 2019

    Excellent”

    Hôtel simple mais propre avec un staff très sympa! Bon rapport qualité prix

    Reviewed February 14, 2019

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    10.0
    Exceptional
    Brigitte from France
    Couple
    Deluxe Double - Mountain View
    Stayed 6 nights in December 2018

    Ne passez pas à coté”

    Le top du top Des gens adorables Un accueil excellent Toujours à vote écoute et à votre disposition pour toute information ou besoin Une propreté exemplaire Vraiment un très grand merci pour tout C'est promis on reviendra

    Reviewed January 03, 2019

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    8.4
    Excellent
    Jürgen from Germany
    Family with teens
    Deluxe Family Room
    Stayed 2 nights in March 2019

    Excellent”

    Sehr nettes Personal, Frühstück ok. Bad sauber, aber sehr klein für ebenfalls kleines Vierpersonenzimmer. Alles in allem in Ordnung, aber auch nichts mit besonderem Charme.

    Reviewed March 15, 2019

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    10.0
    Exceptional
    Lucia
    Couple
    Deluxe Double - Mountain View
    Stayed 2 nights in November 2018

    Unsere beste Unterkunft im Vietnam bisher ”

    Wir haben ein großes, helles und perfekt sauberes Zimmer erhalten. Jeden Tag kam der Zimmerservice, alle Mitarbeiter zu Seen super nett und haben uns mit unseren weiteren Plänen geholfen. Die Lage kann kaum besser sein.

    Reviewed December 12, 2018

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    9.2
    Exceptional
    Anh from Vietnam
    Couple
    Deluxe Family Room
    Stayed 1 night in June 2022

    Exceptional”

    anh chủ cực thân thiện vị trí tốt, gần quảng trường vòi hoa sen nvs bị hỏng ánh sáng kém

    Reviewed June 20, 2022

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    12
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