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Carlton Hotel Shah Alam
Carlton Hotel Shah Alam
Carlton Hotel Shah Alam
Carlton Hotel Shah Alam
Carlton Hotel Shah Alam
Carlton Hotel Shah Alam
Carlton Hotel Shah Alam

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6.7

Good

1,020 reviews

1,020 reviews

See map

7.3

Very good

Location rating score

Very good location - Inside city center
Parking
FREE
Popular landmarks
Laman Seni Shah Alam 640 m
Raja Tun Library (Perpustakaan Raja Tun) 1.9 km
Sultan Salahuddin Abdul Aziz Shah Mosque 2.0 km
Kompleks PKNS Shah Alam 2.3 km
Shah Alam Lake Garden 2.7 km
Wet World Water Park Shah Alam 2.8 km
Taman Botani Negara Shah Alam 3.9 km
SnoWalk 6.1 km
I-City Wax Musuem 6.1 km
Setia City Mall 9.5 km
Nearby landmarks
Pusat Akuatik Darul Ehsan 150 m
WATSON TESCO 150 m
Shah Alam Aquatic Centre 150 m
Tesco 160 m
Kelab Shah Alam 320 m
Kelab Darul Ehsan 380 m
Istana Bukit Kayangan 460 m
Laman Seni Shah Alam 640 m
Shah Alam Cart Track 940 m
Poliklinik Lourdes 990 m

Carlton Hotel Shah Alam

No 1 Persiaran Akuatik, Seksyen 13, Shah Alam City Center, Shah Alam, Malaysia, 40100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Shah Alam City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous I-City Wax Musuem. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

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Highlights

Inside city center

Front desk [24-hour]

Airport transfer

640 meters to Laman Seni Shah Alam

Free Wi-Fi in all rooms!

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Luggage storage

Spa

Restaurants

Shops

Your dates are popular among travelersUsers are booking a place in Shah Alam every 4 minutes on Agoda.com
Value for money6.9
Location rating7.3
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport6.2 km

Rooms available at Carlton Hotel Shah Alam

Deluxe King Bed
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Bed
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe King Room
...
  • Room size: 25 m²/269 ft²
  • Shower
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 25 m²/269 ft²
  • Shower
Enter dates to see prices
Deluxe 1 Twin Bed
...
    Enter dates to see prices
    Deluxe Suite
    ...
      Enter dates to see prices
      Deluxe Room
      ...
        Enter dates to see prices
        Dormitory
        ...
          Enter dates to see prices
          Room Assigned on Arrival
          ...
            Enter dates to see prices

            Frequently asked questions

            What time is check-in and check-out at Carlton Hotel Shah Alam?

            Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to Carlton Hotel Shah Alam?

            Carlton Hotel Shah Alam is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Carlton Hotel Shah Alam has a car park available for guests. Parking is free for guests.

            Is breakfast offered at Carlton Hotel Shah Alam?

            Start your mornings right, with the continental and buffet breakfast options offered at Carlton Hotel Shah Alam. There's an additional charge of 15 MYR for adults and 15 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

            What are my dining options at Carlton Hotel Shah Alam?

            Carlton Hotel Shah Alam features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte and buffet during opening hours. Light meal like soup and coffee or tea are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

            Can special events be hosted at Carlton Hotel Shah Alam?

            You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Carlton Hotel Shah Alam.

            Can business events be hosted at Carlton Hotel Shah Alam?

            On-site venues and convenient event services make Carlton Hotel Shah Alam an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 6 venues can accommodate up to 350 people.

            What is the smoking policy at Carlton Hotel Shah Alam?

            Carlton Hotel Shah Alam does not permit smoking in any of its rooms or indoor areas.

            What is the closest train, metro, or bus station to Carlton Hotel Shah Alam?

            The closest train, metro, or bus station is Shah Alam Komuter Station, 2.3 km away from Carlton Hotel Shah Alam.

            What restaurants are nearby Carlton Hotel Shah Alam?

            Carlton Hotel Shah Alam’s neighborhood is Shah Alam City Center which includes popular restaurants such as Restoran Hatinie, Restoran Temerloh Catering and Homst.

            What popular shopping places are close to Carlton Hotel Shah Alam?

            Located in the Shah Alam City Center area, Carlton Hotel Shah Alam is close to great shopping choices like Kompleks PKNS Shah Alam, AEON Mall Shah Alam and SACC Mall.

            What are popular attractions near Carlton Hotel Shah Alam?

            Carlton Hotel Shah Alam’s location in the Shah Alam City Center neighborhood makes it close to famous attractions including Sultan Salahuddin Abdul Aziz Shah Mosque, Shah Alam Lake Garden and Laman Seni Shah Alam.

            What popular natural sightseeing spots are close to Carlton Hotel Shah Alam?

            Carlton Hotel Shah Alam is located within Shah Alam City Center, which makes it conveniently close to natural sights including nursery and Kolam Pancing.

            Show more questions
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            Explore the neighborhood

            What people love about Carlton Hotel Shah Alam

            • 10

              Exceptional
              Breakfast

              "Nice breakfast"

              Mohd

              |

              June 30, 2020

            • 7.2

              Very good
              Staff 

              "Easy parking and staff nice and beautiful"

              Badli

              |

              March 16, 2020

            • 8.8

              Excellent

              "Good experience."

              Bijan

              |

              January 20, 2020

            Property ranking|Compared to 738 Shah Alam properties
            See all rankings
            Room comfort score
            6.8/10
            Room size
            33 sqm.
            Location score
            7.3/10
            Value for money score
            6.9/10
            Better than
            98
            %
            of Shah Alam properties
            Bigger than
            94
            %
            of Shah Alam properties
            Better than
            78
            %
            of Shah Alam properties
            Better than
            77
            %
            of Shah Alam properties
            Overall rating:

            6.7

            Good
            1,020 reviews
            Cleanliness
            6.4
            Facilities
            6.0
            Location
            7.3
            Read all reviews >
            More about Carlton Hotel Shah Alam

            More about Carlton Hotel Shah Alam

            Carlton Hotel Shah Alam

            Carlton Hotel Shah Alam is the perfect choice for travelers who want to take in the sights and sounds of Shah Alam. Experience an urban escape in Shah Alam with a stay at Carlton Hotel Shah Alam, with its exceptional location right in the city center.
            Carlton Hotel Shah Alam offers numerous on-site facilities to satisfy even the most discerning guest. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. For guests arriving by car, parking is provided free of charge.
            Always get the assistance you need with front desk services including luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Carlton Hotel Shah Alam. For health reasons, smoking is not permitted anywhere inside the hotel.
            All guestrooms at Carlton Hotel Shah Alam provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find television available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker and bottled water are provided in some guestrooms.
            Bathroom amenities are just as important as others, and at the hotel you'll find toiletries and towels available in some guest bathrooms.


            Carlton Hotel Shah Alam

            Carlton Hotel Shah Alam is the perfect choice for travelers who want to take in the sights and sounds of Shah Alam. Experience an urban escape in Shah Alam with a stay at Carlton Hotel Shah Alam, with its exceptional location right in the city center.
            Carlton Hotel Shah Alam offers numerous on-site facilities to satisfy even the most discerning guest. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. For guests arriving by car, parking is provided free of charge.
            Always get the assistance you need with front desk services including luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Carlton Hotel Shah Alam. For health reasons, smoking is not permitted anywhere inside the hotel.
            All guestrooms at Carlton Hotel Shah Alam provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find television available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker and bottled water are provided in some guestrooms.
            Bathroom amenities are just as important as others, and at the hotel you'll find toiletries and towels available in some guest bathrooms.


            Dining and things to do

            Each morning you can start the day with a delicious in-house breakfast offered at Carlton Hotel Shah Alam. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Carlton Hotel Shah Alam caters to its guests varied dietary restrictions with cuisine types such as halal available.
            Carlton Hotel Shah Alam offers unique recreational opportunities for all guests. A relaxing end to every day is possible with a visit to the massage and spa. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


            Around the property

            Don't spend all your time inside while in Shah Alam! Find that special item or souvenir that will commemorate your trip to Shah Alam at Setia City Mall located 9.5 km away.


            Reasons to stay here

            Find rooms here that are cheaper than 81% of all other options in the city.
            Compared to the city's accommodation options, this hotel scored higher than 98% of them for food and dining.
            According to guests who stayed here, this hotel's room comfort is rated higher than 97% of other accommodations in Shah Alam.

            Amenities and facilities
            Good
            Facilities

            6

            Most talked about facilities

            Breakfast

            65 mentions

            Housekeeping

            32 mentions

            Food & Dining

            16 mentions

            Internet

            16 mentions

            Languages spoken

            • English
            • Malay

            Accessibility

            • Wheelchair accessible

            Internet access

            • Free Wi-Fi in all rooms!
            • Wi-Fi in public areas

            Things to do, ways to relax

            • Massage
            • Spa

            Dining, drinking, and snacking

            • Restaurant [halal]
            • Restaurants
            • Room service

            Services and conveniences

            • Daily housekeeping
            • Dry cleaning
            • Elevator
            • Facilities for disabled guests
            • Gift/souvenir shop
            • Laundry service
            • Luggage storage
            • Safety deposit boxes
            • Shops
            • Smoke-free property
            • Smoking area

            Access

            • Front desk [24-hour]
            • Pets allowed

            Getting around

            • Airport transfer
            • Car park [free of charge]

            Available in all rooms

            • Air conditioning
            • Blackout curtains
            • Carpeting
            • Closet
            • Coffee/tea maker
            • Desk
            • Free bottled water
            • Ironing facilities
            • Linens
            • Mirror
            • Non-smoking
            • Private bathroom
            • Shower
            • Toiletries
            • Towels
            • TV [flat screen]
            • Wi-Fi [free]
            Food and dining
            Breakfast options
            • Asian
            • Continental
            • Halal
            Location
            No 1 Persiaran Akuatik, Seksyen 13, Shah Alam City Center, Shah Alam, Malaysia, 40100
            Very good
            Location

            7.3

            Airports

            • Sultan Abdul Aziz Shah Airport (SZB)
              6.2 km
            • Kuala Lumpur International Airport (KUL)
              41.3 km 45 min drive

            Public transportation

            • Shah Alam Komuter Station
              2.3 km

            Hospital or clinic

            • Pusat Akuatik Darul Ehsan
              150 m

            Shopping

            • Setia City Mall
              9.5 km

            Convenience store

            • 7 Eleven
              40 m

            Cash withdrawal

            • ATM
              100 m
            What's nearby

            Popular landmarks

            • Laman Seni Shah Alam
              640 m
            • Raja Tun Library (Perpustakaan Raja Tun)
              1.9 km
            • Sultan Salahuddin Abdul Aziz Shah Mosque
              2.0 km
            • Kompleks PKNS Shah Alam
              2.3 km
            • Shah Alam Lake Garden
              2.7 km
            • Wet World Water Park Shah Alam
              2.8 km
            • Taman Botani Negara Shah Alam
              3.9 km
            • SnoWalk
              6.1 km
            • I-City Wax Musuem
              6.1 km
            • Setia City Mall
              9.5 km

            Nearby landmarks

            • Pusat Akuatik Darul Ehsan
              150 m
            • WATSON TESCO
              150 m
            • Shah Alam Aquatic Centre
              150 m
            • Tesco
              160 m
            • Kelab Shah Alam
              320 m
            • Kelab Darul Ehsan
              380 m
            • Istana Bukit Kayangan
              460 m
            • Laman Seni Shah Alam
              640 m
            • Shah Alam Cart Track
              940 m
            • Poliklinik Lourdes
              990 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Property policies
            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Infant 0-1 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib may be requested directly from the property.
            Children 2-4 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 5 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking more than 5 rooms, different policies and additional supplements may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from14:00
            • Check-out until12:00

            Extras

            • Breakfast charge (unless included in room price)15 MYR

            The property

            • Number of restaurants1
            • Number of rooms 112
            • Year property opened2006

            Reviews of Carlton Hotel Shah Alam from real guests

            Provided by verified guests of Agoda
            Cleanliness6.4
            Facilities6.0
            Location7.3
            Room comfort and quality6.8
            Service6.8
            Value for money6.9
            High score for Shah Alam
            Rating
            9+ Exceptional (35)
            8-9 Excellent (56)
            7-8 Very Good (156)
            6-7 Good (148)
            <6 Below Expectation (249)
            Time of the year
            Mar - May (163)
            Jun - Aug (152)
            Sep - Nov (130)
            Dec - Feb (199)
            All guests (1,020)
            All room types
            All languages

            Show reviews that mention 

            Showing 644 verified guest comments
            12345
            9.6
            Exceptional
            NORMALA from Malaysia
            Family with young children
            Executive Suite
            Stayed 1 night in December 2019

            Exceptional”

            Economic, comfy and satisfying...I paid rm180 ++ for a suite room, got a living room, and bedroom with 1 king bed. The hotel is old i think by looking at the furniture and bathroom. But it doesnt really matter because its still complete with iron n ironing board, 4 drinking water, heater and hot n cold water. The booking also include with breakfast, all kids eat for free. The breakfast is basic, but good enough for me as they still have omelette station, porridge, toast, cereals, fruits, salads and 4 choice of meals.

            Reviewed December 23, 2019

            See room deals

            9.6
            Exceptional
            MOHD from Malaysia
            Business traveler
            Deluxe King Bed
            Stayed 1 night in October 2019

            Value for money”

            Strategic location, next to Tesco Shah Alam. Variety of food and clean room. Polite and helpful staff.

            Reviewed October 13, 2019

            See room deals

            10.0
            Exceptional
            Mohd from Malaysia
            Family with teens
            Deluxe Twin Bed
            Stayed 2 nights in January 2020

            great location”

            nice area. nice breakfast

            Reviewed June 30, 2020

            See room deals

            9.2
            Exceptional
            Kamal from Singapore
            Couple
            Deluxe King Bed
            Stayed 1 night in August 2019

            Aircon is not cold enough. WiFi is totally bad. WiFi signal was very bad all the time. ”

            WiFi signal to be improved. Even with WiFi password given, WiFi still very very bad at lobby area and inside hotel room. Please do something about it.

            Reviewed August 16, 2019

            See room deals

            9.6
            Exceptional
            ahmad from Malaysia
            Business traveler
            Deluxe Twin Bed
            Stayed 1 night in July 2019

            Exceptional”

            Cannot connect to wifi after keyin the correct password

            Reviewed July 11, 2019

            See room deals

            8.8
            Excellent
            Bijan from Malaysia
            Group
            Deluxe Twin Bed
            Stayed 1 night in December 2019

            Good”

            Good experience. Hotel is okay but the room is a bit dark because of the insufficient lighting, however the staffs are really kind and helpful. A good place to stay if you’re not too choosy and just want to rest for the night.

            Reviewed January 20, 2020

            See room deals

            8.8
            Excellent
            Siti from Malaysia
            Family with teens
            Deluxe King Bed
            Stayed 2 nights in September 2019

            Value for money”

            Especially recommended for those who have swimming tournament in Pusat Akuatik Shah Alam (walking distance to pusat akuatik). Tesco extra and Aeon Shah Alam is also nearby

            Reviewed December 12, 2019

            See room deals

            8.0
            Excellent
            Muhamad from Malaysia
            Couple
            Deluxe King Bed
            Stayed 1 night in November 2019

            2nd times”

            This is our 2nd time staying here. The room is ok, and the breakfast quiet nice. 7eleven is just next to the hotel. Parking is not a problem. Accessible from north west and east

            Reviewed November 17, 2019

            See room deals

            7.6
            Very good
            Hani from Malaysia
            Couple
            Deluxe King Bed
            Stayed 1 night in November 2019

            Badly needs help”

            Spacious room but 90% of furniture was old and worn. Food was okay but the ambiance at the café was not very attractive,...felt like the 80's. The building next to the hotel was previously the parking building. Now it is abandoned and dirty and looked eerie. The lift was slow and could only carry 7 persons at a time. The hotel seriously and very badly in need of uplift both exterior and interior. I bet the hotel is now surviving on packages offered for courses venue to agencies, mainly government agencies. The package offered is cheap compared to other places.

            Reviewed December 09, 2019

            See room deals

            8.0
            Excellent
            Nurul from Malaysia
            Couple
            Deluxe Twin Bed
            Stayed 1 night in June 2018

            Good”

            Have been here for a couple of times. Like their services and room

            Reviewed March 25, 2019

            See room deals

            8.0
            Excellent
            ROSLI from Malaysia
            Family with young children
            Deluxe King Bed
            Stayed 1 night in August 2019

            Good”

            Nice location, clean and muslim friendly.

            Reviewed August 22, 2019

            See room deals

            8.0
            Excellent
            MOHD from Malaysia
            Business traveler
            Deluxe Twin Bed
            Stayed 1 night in July 2019

            GREAT”

            Don't think, just book it. Wont regret it.

            Reviewed October 17, 2019

            See room deals

            8.0
            Excellent
            NUR from Malaysia
            Couple
            Deluxe King Bed
            Stayed 1 night in December 2018

            Good”

            Overall its good and worth the money.

            Reviewed January 03, 2019

            See room deals

            7.6
            Very good
            Amri
            Family with young children
            Deluxe King Bed
            Stayed 1 night in May 2019

            Very good”

            Best Hotel very comfort and nice staff........

            Reviewed May 13, 2019

            See room deals

            7.2
            Very good
            TICK from Singapore
            Solo traveler
            Deluxe King Bed
            Stayed 2 nights in February 2019

            Good location, near major shopping centre like Aeon, Giant And tesco.”

            The hotel a bit run down, seems to be quiet. Although not many people staying, service is good. They provide breakfast . Hope business will improve .

            Reviewed February 19, 2019

            See room deals

            7.2
            Very good
            Badli from Malaysia
            Family with teens
            Deluxe Twin Bed
            Stayed 1 night in March 2020

            Very good”

            good view and not crowded place to stay. easy parking and staff nice and beautiful

            Reviewed March 16, 2020

            See room deals

            6.4
            Good
            Syofian from Malaysia
            Business traveler
            Deluxe King Bed
            Stayed 1 night in December 2019

            ROOM ENVIRONMENT ”

            This is the time to Carlton Hotel, Shah Alam to make over and new look for the rooms. Need to change new rooms decoration to improve the Room Environment. The equipment in the rooms also look old, still put the Televisyen on the table. I hope the management will do something to improve the Hotel Environment. Thanks.

            Reviewed December 21, 2019

            See room deals

            6.8
            Good
            Mohd from Malaysia
            Family with young children
            Deluxe King Bed
            Stayed 1 night in June 2019

            Room is looks like old”

            room need to re treat such as paint or plaster ceiling for the nice look

            Reviewed June 26, 2019

            See room deals

            7.2
            Very good
            MOHD from Malaysia
            Couple
            Deluxe King Bed
            Stayed 1 night in March 2019

            Good”

            Value for money

            Reviewed March 19, 2019

            See room deals

            7.2
            Very good
            Rohaida from Malaysia
            Family with young children
            Deluxe Twin Bed
            Stayed 1 night in June 2018

            Very good”

            Please upgrade the aircond

            Reviewed May 27, 2019

            See room deals

            12345
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