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Caravan Serai Exclusive Private Villas & Eco Resort
Caravan Serai Exclusive Private Villas & Eco Resort
Caravan Serai Exclusive Private Villas & Eco Resort
Caravan Serai Exclusive Private Villas & Eco Resort
Caravan Serai Exclusive Private Villas & Eco Resort
Caravan Serai Exclusive Private Villas & Eco Resort
Caravan Serai Exclusive Private Villas & Eco Resort

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6.9

Good

149 reviews

149 reviews

See map

7

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
Shop 4.5 km
Klinik Desa Damai 6.3 km
Hospital Besut 9.5 km
Pasaraya TF Value mart 10.1 km
Kechara Forest Retreat 10.7 km
Chamang Riverside Recreational Area 10.9 km
Padang Dataran Bentong 11.3 km
Hospital Bentong 11.5 km
Bentong Gallery 11.8 km
Bentong Walk 11.9 km

Caravan Serai Exclusive Private Villas & Eco Resort

Lot 3159 & 3160, 12 3/4 Miles, Jalan Tras, Bentong Town, Bentong, Malaysia, 28700 - See map

If you're looking for a resort villa with car park free of charge, look no further. Conveniently situated in the Bentong Town part of Bentong, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Town White Coffee. Rated with 4 stars, this high-quality property provides guests with access to restaurant, indoor pool and outdoor pool on-site.

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Highlights

Breakfast [free]

Garden

Hiking

Smoking area

Restaurants

Facilities

Bicycle rental

Car park

Breakfast [free]

Swimming pool [indoor]

Restaurants

Concierge

Smoking area

Garden

Your dates are popular among travelersUsers are booking a place in Bentong every 29 minutes on Agoda.com
Value for money6.4
Distance to city center13.7 km
Location rating7.0

Rooms available at Caravan Serai Exclusive Private Villas & Eco Resort

Tent
...
  • Country/region view
  • Shower
  • 1 double bed
Enter dates to see prices
Suite
...
  • Room size: 47 m²/506 ft²
  • Country/region view
  • 1 double bed
Enter dates to see prices
Deluxe Safari Tent with Queen Bed and Fan
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Deluxe Safari Tent with 2 Single Beds and Fan
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Safari Tent with Queen Bed and Air Conditioning
...
    Enter dates to see prices
    Standard Room
    ...
      Enter dates to see prices
      Twin Tent
      ...
        Enter dates to see prices
        Room Assigned on Arrival
        ...
          Enter dates to see prices
          Suite
          ...
            Enter dates to see prices
            Deluxe
            ...
              Enter dates to see prices

              Frequently asked questions

              What time is check-in and check-out at Caravan Serai Exclusive Private Villas & Eco Resort?

              Check-in is from 02:30 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

              How do I get to Caravan Serai Exclusive Private Villas & Eco Resort?

              For those who wish to drive their own cars, Caravan Serai Exclusive Private Villas & Eco Resort has a car park right on site for maximum convenience. Parking is free for guests.

              What are my dining options at Caravan Serai Exclusive Private Villas & Eco Resort?

              Caravan Serai Exclusive Private Villas & Eco Resort features an on-site restaurant for your dining convenience.

              What is the smoking policy at Caravan Serai Exclusive Private Villas & Eco Resort?

              Caravan Serai Exclusive Private Villas & Eco Resort does permit smoking in some areas and is not 100% smoke-free.

              What restaurants are nearby Caravan Serai Exclusive Private Villas & Eco Resort?

              Caravan Serai Exclusive Private Villas & Eco Resort’s neighborhood is Bentong Town which includes popular restaurants such as Old Town White Coffee, Al sheikh restaurant and The Hall Coffee Bar.

              What are popular attractions near Caravan Serai Exclusive Private Villas & Eco Resort?

              Caravan Serai Exclusive Private Villas & Eco Resort’s location in the Bentong Town neighborhood makes it close to famous attractions including Chamang Riverside Recreational Area, Padang Dataran Bentong and Bentong Gallery.

              What popular natural sightseeing spots are close to Caravan Serai Exclusive Private Villas & Eco Resort?

              Caravan Serai Exclusive Private Villas & Eco Resort is located within Bentong Town, which makes it conveniently close to natural sights including Kechara Forest Retreat, Chamang Fall and Chamang Waterfall.

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              Explore the neighborhood

              What people love about Caravan Serai Exclusive Private Villas & Eco Resort

              • 9.6

                Exceptional

                "My son and I loved our stay there."

                shantini

                |

                August 2, 2020

              • 8.4

                Excellent

                "Good experience to jungle trekking with kids."

                LUQMAN

                |

                December 31, 2019

              • 7.2

                Very good

                "A good retreat with nice ambience."

                DR

                |

                October 14, 2019

              Property ranking|Compared to 154 Bentong properties
              See all rankings
              Room comfort score
              6.6/10
              Room size
              30 sqm.
              Service score
              8.2/10
              Couples review score
              6.7/10
              Better than
              94
              %
              of Bentong properties
              Bigger than
              90
              %
              of Bentong properties
              Better than
              82
              %
              of Bentong properties
              Better than
              75
              %
              of Bentong properties
              Overall rating:

              6.9

              Good
              149 reviews
              Cleanliness
              6.8
              Facilities
              6.2
              Location
              7.0
              Read all reviews >
              More about Caravan Serai Exclusive Private Villas & Eco Resort

              More about Caravan Serai Exclusive Private Villas & Eco Resort

              Caravan Serai Exclusive Private Villas & Eco Resort

              Take everything available in Bentong with a comfort stay at Caravan Serai Exclusive Private Villas & Eco Resort. If you seek a place with an easy access to dining options, you'll appreciate being only 9.9 km from Old Town White Coffee when staying at Caravan Serai Exclusive Private Villas & Eco Resort.
              Have a hassle-free trip while enjoying the services and amenities offered by Caravan Serai Exclusive Private Villas & Eco Resort. If you plan to arrive by car, you'll appreciate the resort villa's free parking, right on-site. Front desk services including concierge service can assist with your needs. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
              Equipped with handy amenities, guestrooms at Caravan Serai Exclusive Private Villas & Eco Resort guarantee a comfortable stay for all travelers. Some rooms at Caravan Serai Exclusive Private Villas & Eco Resort are equipped with linen service for your convenience. The resort villa also offers bottled water in some rooms for when you feel like it is needed. It's good to know that toiletries and towels are provided in some guest bathrooms.


              Dining and things to do

              Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Caravan Serai Exclusive Private Villas & Eco Resort. If you don't feel like going out to eat, you can always opt for the delicious dining options at the resort villa.
              Recreational facilities at Caravan Serai Exclusive Private Villas & Eco Resort are designed for escape and relaxation. Start your vacation off right with a dip in the pool. Have some easy fun without traveling far, while playing hiking trails at Caravan Serai Exclusive Private Villas & Eco Resort.


              Reasons to stay here

              Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 94% of the city's accommodation.
              It's hard to beat the room comfort here, which is rated higher than 93% of other accommodations in Bentong.

              Amenities and facilities
              Good
              Facilities

              6.2

              Most talked about facilities

              Swimming Pool

              6 mentions

              Breakfast

              4 mentions

              Housekeeping

              4 mentions

              Internet

              2 mentions

              Languages spoken

              • English
              • Malay

              Internet access

              • Free Wi-Fi in all rooms!

              Things to do, ways to relax

              • Garden
              • Hiking
              • Swimming pool [indoor]
              • Swimming pool [outdoor]

              Dining, drinking, and snacking

              • Breakfast [free]
              • Restaurants

              Services and conveniences

              • Concierge
              • Elevator
              • Smoking area

              Access

              • Pets allowed

              Getting around

              • Car park [free of charge]
              • Car park [on-site]

              Sports equipment rental

              • Bicycle rental

              Available in all rooms

              • Fan
              • Free bottled water
              • Linens
              • Non-smoking
              • Seating area
              • Shower
              • Toiletries
              • Towels
              Location
              Lot 3159 & 3160, 12 3/4 Miles, Jalan Tras, Bentong Town, Bentong, Malaysia, 28700
              Very good
              Location

              7

              Property policies
              Children and extra beds

              Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

              Minimum age of guests is: 1 year(s).

              Children 1-3 year(s)
              Stay for free if using existing bedding.
              If you need an extra bed, it will incur an additional charge.
              Guests 4 years and older are considered as adults
              Must use an extra bed which will incur an additional charge.
              Others
              • Please note that this property is an independently operated by individual owner. It is a private unit of vacation home and therefore does not have a check in counter. The owner will arrange a session of ‘Meet & Greet’ for key handover and familiarization of the property. Guests will have access to owner’s contact details in case of any query of the property.
              • Guests staying at the property are entitled to receive breakfast and free nature walk activity for 2 persons. Please contact the property directly for more information.
              • When booking more than 5 rooms, different policies and additional supplements may apply.
              Some helpful facts

              Check-in/Check-out

              • Check-in from14:30
              • Check-in until21:00
              • Check-out from12:00
              • Check-out until12:00
              • Reception open until21:00

              Getting around

              • Distance from city center13.7 km

              The property

              • Number of bars/lounges1
              • Number of restaurants1
              • Number of rooms 8
              • Room voltage220
              • Year property opened2012

              Parking

              • Daily parking fee0 MYR
              Property announcements

              Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel.

              Reviews of Caravan Serai Exclusive Private Villas & Eco Resort from real guests

              Provided by verified guests of Agoda
              Cleanliness6.8
              Facilities6.2
              Location7.0
              Room comfort and quality6.6
              Service8.2
              Value for money6.4
              High score for Bentong
              Rating
              9+ Exceptional (7)
              8-9 Excellent (16)
              7-8 Very Good (26)
              6-7 Good (16)
              <6 Below Expectation (28)
              Time of the year
              Mar - May (22)
              Jun - Aug (24)
              Sep - Nov (25)
              Dec - Feb (22)
              All guests (149)
              All room types
              All languages

              Show reviews that mention 

              Showing 93 verified guest comments
              12345
              9.6
              Exceptional
              shantini from Malaysia
              Family with young children
              Deluxe Safari Tent with Queen Bed and Fan
              Stayed 1 night in July 2020

              Exceptional”

              Staffs and host were so friendly and helpful. Food was good. My son and I loved our stay there.

              Reviewed August 02, 2020

              See room deals

              8.8
              Excellent
              Leow from Malaysia
              Family with teens
              Stayed 1 night in December 2018

              Back to nature”

              Love the complimentary eco nature walk in the morning organised by the property! Can't wait to come back during the fruits season. It's always a good idea to get back to nature. The bed was comfortable and AC was provided so we slept soundly.

              Reviewed January 03, 2019

              See room deals

              8.4
              Excellent
              LUQMAN from Malaysia
              Family with young children
              Stayed 1 night in April 2019

              Nice short stay with kids”

              Good experience to jungle trekking with kids. Facilities are good, pool in front of tent was great. Location is slightly far from eateries.

              Reviewed December 31, 2019

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              8.4
              Excellent
              Azirah from Malaysia
              Family with young children
              Stayed 1 night in February 2019

              Will comeback again!!!!”

              Overall is good!recomended to whom like adventure activities with small kids.good nature experience for kids.staff are very very very friendly and helpful!worth it for every single cent!😊

              Reviewed February 06, 2019

              See room deals

              8.0
              Excellent
              Abdul from Malaysia
              Family with young children
              Stayed 1 night in August 2019

              Friendly stay, perfect gateway, need renovation”

              If you looking for weekends gateway on natural setting, this is a perfect place. The location, facilities and the staffs are things that I appreciate the most. But the property need seriusly renovation as it about to turn to be rundown resort. I would like to come back if only they decided to upgrade and maintain the property properly.

              Reviewed August 15, 2019

              See room deals

              6.4
              Good
              nizam from Malaysia
              Group
              Deluxe Safari Tent with 2 Single Beds and Fan
              Stayed 1 night in August 2020

              Win for experience ”

              Location - great PR - great! So helpful from starts till end. Facilities - fair since it’s a glamping sorrounding by nature. No hot water with minimal facilities but it’s fine. Experience - superb! We had campfire, n nature walk. Cleanliness- Need to be improve especially for the tents in a pool area. Lembab, berkuwap, bilik air juga ada kulit ular tersangkut 🤦🏻‍♀️ swimming pool looks old and not so clean. Safety - not really safe when strays dogs come at night n tried to enter our tents n destroyed our mate at outside tents. They should this issue. We dont ask for a compensation. Snake’s skin in a bathroom is not acceptable. My friend cannot sleep worrying of her kids after she saw the skins. Staffs - they are nice but they can’t make a decisions in certain things. Foods - dinner - disappointed with the menu. We paid for bbq dinner, but we don’t expect that we only have bbq thingy with 2 big plates of nasi goreng yg agak keras and 2 jugs of water for 17pax. We knew that we had to to grill by our own.. but that’s it.. the foods for bbq are too much.. we can’t only eat a bbq foods during dinner . We are malaysian. Who eat only grilled foods n nasi goreng for dinner? It just dont match. We expected a few dishes with plain rice and some bbq menu.. not only eat a grilled foods with nasi goreng. Gosh. It’s not the right way to serve dinner to ur guest. It’s like u are too lazy to cook & make it simple by Just give them all raw meats, seafoods, vegie and let them ‘cook’ by themself. Settled. At the end we cant grilled all the meats n seafoods due to (wasting to much time for grilled.. the kids cant be control anymore bcoz we took to much time by ‘ cooking’) turn out membazir.. sebab byk sgt nak kena grill so we decided to stop. We gave it to staffs to keep in a refrigerator. I wish the wasting raw foods u can change to a simple dishes that we can eat happily together. And we had some tough time about drinks, obviously the 2 big jugs was not enough. We requeste

              Reviewed September 03, 2020

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              7.2
              Very good
              DR from Malaysia
              Couple
              Stayed 1 night in October 2019

              BACK TO NATURE”

              A good retreat with nice ambience. Facilities generally ok as they have been for quite sometime but any improvement is welcome. Friendly & helpful staffs

              Reviewed October 14, 2019

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              6.8
              Good
              Sam from Malaysia
              Family with young children
              Stayed 1 night in August 2019

              Value for money if it's at bargain rate”

              Secluded location, great for bz city life getaway. Weak coverage good for appreciating the nature and each other company. Yes, the Nature Walk was good exposure for the kids. Bring/ plan ur own activities. Foods not easily accessible except for simple breakfast. Unless prior arrangement is made. Facilities is acceptable but past end of life. Value for money if it's at bargain rates.

              Reviewed August 14, 2019

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              7.2
              Very good
              Jamilah from Malaysia
              Family with young children
              Stayed 1 night in July 2019

              Very good”

              The tent clean..& the staff very friendly especially Mr Azam

              Reviewed July 22, 2019

              See room deals

              7.2
              Very good
              zhun from Malaysia
              Family with young children
              Stayed 2 nights in December 2018

              A no fuss quick gateway from the city.”

              The morning jungle trail is one of the highlight.

              Reviewed January 01, 2019

              See room deals

              6.0
              vasanthi from Malaysia
              Group
              Stayed 1 night in November 2019

              "Excellent staff,dissapointing facilities"”

              Checked in here last minute,with a friend and her son on 10th November.The tent given to us facing a shabby pool was disappointing full of large holes and the bathroom was really bad.We were fooled by the pictures.This kind of tents should not be given for guests,its really disgusting.When we brought the matter up to Miss Christie they said they would change the tent and said this is called "Glamping"!!This tents aren't fit to be lived in and they should not give excuses.A snake could slither in at night!We ended up paying RM 250 to upgrade to villa instead.Morning hike up the hill was fun but very slippery,I fell a few times with another guests.Wellington boots are definitely not safe for a slippery hill hike.The face saver was Agus the caretaker,he was such a lovely guy,Caravan serai is indeed lucky to have him as he brought the ratings up.Not recommending or coming back again.Front entrance has a muddy patch and my car skidded twice.Its a lovely place but don't shortchange guests.

              Reviewed November 13, 2019

              See room deals

              6.0
              Joshua from Malaysia
              Group
              Stayed 1 night in August 2019

              No Water and Still Calculative ”

              Unprofessional service from owner. We went to stay with a group of about 10 people in aug 2019. I booked the suite costing rm500/night which offers heated water in the toilets for 2 day 1 night stay. Upon checking in, the staff informed that the whole site water pump is damaged and there was no water in the camp. Only at 10pm on the 1st day the staff (who were very nice and helpful!) brought a big pail with cold water for us to bathe. We didnt go for the 2nd day morning nature walk as it would be difficult to wash up after that (still no water). The owner didnt give any discount and didnt talk to us to apologise. So basically, we paid rm500/night for heated water and didnt receive it, even though we paid for it. It was unprofessional and greedy of the owner to refuse to extend a discount while still being calculative of no. of pax allowed for nature walk etc. and it ruined our whole trip. Our group of 10 will not be coming back ever again.

              Reviewed September 02, 2019

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              6.8
              Good
              Adrian from Malaysia
              Couple
              Stayed 1 night in March 2019

              Good for family with kids”

              Pros - outdoor with nature Cons - sleepless nights due to noisy air cond and insecure feeling of sleeping inside tent

              Reviewed March 08, 2019

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              6.4
              Good
              ng from Malaysia
              Group
              Stayed 1 night in June 2019

              Good place to chilled, but weak reception n no WiFi”

              Overall it’s a good place to chill and good to experience a glamping style accommodation. But without WIFI connection and very weak telco receptions, make difficulty in doing research on things-to-do in the area or in Bentong town

              Reviewed July 01, 2019

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              6.0
              Martin from Malaysia
              Family with young children
              Stayed 1 night in June 2019

              Above average”

              Nice jungle setting for a short holiday getaway. Good place for a gadget detox as there is no telco connectivity. The place is a bit run down however, and could have been better maintained.

              Reviewed June 09, 2019

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              5.6
              Keldvin from Malaysia
              Family with young children
              Stayed 1 night in July 2019

              Good camping experience for young kids”

              The weather is nice. My kids did enjoyed the moment to play out of the room. Family hiking & camp fire grouping are the best activities that we had at here. The staffs are nice & cooperative. Facilities need to improve & refurbish to maintain the quality.

              Reviewed July 31, 2019

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              6.0
              Hui from Malaysia
              Couple
              Stayed 1 night in April 2019

              Facilities renewal”

              The facilities need to be renew often to maintain in good condition.

              Reviewed April 23, 2019

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              4.4
              Sarah from Malaysia
              Couple
              Stayed 1 night in September 2019

              Acceptable”

              From this stay we learnt to trust review from other guests. We arrived to surprise how spooky the premise look. Tent was torn a bit here and there and we didn't feel safe to sleep at night. The photos posted on Agoda must have taken by professional photographer or the premise during its good old days. Regardless of all, appreciate warm hospitality by staff.

              Reviewed September 30, 2019

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              4.4
              Inrashahrin from Malaysia
              Family with young children
              Stayed 1 night in September 2019

              Acceptable”

              Got very friendly and kind staff.

              Reviewed September 19, 2019

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              2.0
              kook from Malaysia
              Family with young children
              Stayed 1 night in July 2019

              Dirty ”

              We have experienced a very bad issues at Caravan serai Hotel on 27 /07/2019. We checked in at the hotrl reception and found that the hygiene is bad but we thought the hygiene at the room. Should be better, unfortunately the room even worse and we straight brought our luggages and get down to the reception to complaint. Unfortunately the front desk told us that we can't get to refund or any compensation on our stay even we don't wish to stay there. So we wish to bring up this issues to others to Aware about the bad experiences that we face. We wish the relevant party can help us to solve and give us a very good explanation and solution on this issues.

              Reviewed August 02, 2019

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              12345
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