Cape Royale Luxury Suites
Cape Royale Luxury Suites
Cape Royale Luxury Suites
Cape Royale Luxury Suites
Cape Royale Luxury Suites
Cape Royale Luxury Suites
Cape Royale Luxury Suites

Removed from saved list

8.4

Excellent

589 reviews

589 reviews

Housekeeping5
Breakfast2
Fitness Centre1
See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Two Oceans Aquarium 520 m
Victoria & Alfred Waterfront 1.1 km
Lion's Head 1.3 km
Signal Hill 1.3 km
Table Mountain 5.2 km
Kirstenbosch National Botanical Garden 9.1 km
Robben Island Museum 12.7 km
Boulders Beach Penguin Colony 32.0 km
Cape Point Nature Reserve 49.6 km
Cape of Good Hope 50.2 km
Nearby landmarks
Monk Bar 60 m
Klûk & CGDT 70 m
Wallflower 70 m
Dr B M Sher 150 m
Green Point Track 280 m
Ultra Liquors 350 m
Cape Medical Museum 360 m
African Art Factory 400 m
Ivan Toms Centre for Men‘s Health 430 m
Avenue Conference and Event Venue 460 m
Entire apartment

Cape Royale Luxury Suites

Green Point, Cape Town, South Africa - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Green Point, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Table Mountain. Massage, restaurant and fitness center are among the special facilities that will enhance your stay with on-site convenience.

Show more

Highlights

Located in heart of Cape Town

Check-in [24-hour]

550 meters to public transportation

Inside city center

520 meters to Two Oceans Aquarium

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Fitness center

Spa

Luggage storage

Golf course [on-site]

Your dates are popular among travelersUsers are booking a place in Cape Town every 6 minutes on Agoda.com
Value for money8.3
Distance to city center2.1 Km
Location rating9.0
Nearest airportCape Town International Airport (CPT)
Distance to airport18.9 km

Rooms available at Cape Royale Luxury Suites

Excellent
Room comfort & quality

8.8

Two-Bedroom Apartment
...
  • Room size: 120 m²/1292 ft²
  • Outdoor view
  • 2 single beds & 1 king bed
Enter dates to see prices
3 Bedroom Pool Villa
...
  • Room size: 207 m²/2228 ft²
  • Partial sea view
  • 1 queen bed & 1 queen bed &...
Enter dates to see prices
Apartment
...
  • Room size: 65 m²/700 ft²
  • Street view
  • 1 queen bed
Enter dates to see prices
2 Bedroom Pool Villa
...
  • Room size: 165 m²/1776 ft²
  • Partial sea view
  • 1 queen bed & 1 queen bed
Enter dates to see prices
Three-Bedroom Apartment
...
  • Room size: 65 m²/700 ft²
  • Sea view
  • 2 single beds & 1 queen bed...
Enter dates to see prices
Deluxe 1 Bedroom Suite
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Apartment with Mountain View
...
  • Room size: 70 m²/753 ft²
  • Sea view
  • 1 queen bed
Enter dates to see prices
2 Bedroom Family Suite
...
  • Room size: 120 m²/1292 ft²
  • City view
  • 1 queen bed & 2 single beds
Enter dates to see prices
2 Bedroom Business Suite
...
  • Room size: 120 m²/1292 ft²
  • City view
  • 1 queen bed & 2 single beds
Enter dates to see prices
Superior Two-Bedroom Suite with Living Area
...
  • Room size: 120 m²/1292 ft²
  • 2 bathrooms
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Cape Royale Luxury Suites?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Cape Royale Luxury Suites?

For those who wish to drive their own cars, Cape Royale Luxury Suites has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Cape Town with private transportation, the apartment can arrange taxi service.

What are my dining options at Cape Royale Luxury Suites?

Cape Royale Luxury Suites features 5 on-site restaurants for your dining convenience.

What is the smoking policy at Cape Royale Luxury Suites?

Cape Royale Luxury Suites does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Cape Royale Luxury Suites?

The closest train, metro, or bus station is MyCiTi Station Granger Bay, 550 m away from Cape Royale Luxury Suites.

What restaurants are nearby Cape Royale Luxury Suites?

Cape Royale Luxury Suites’s neighborhood is Green Point which includes popular restaurants such as Pigalle, Mano's and Buena Vista Social Café.

What are popular attractions near Cape Royale Luxury Suites?

Cape Royale Luxury Suites’s location in the Green Point neighborhood makes it close to famous attractions including Cape Town Stadium (Green Point Stadium), Nobel Square and Cape Medical Museum.

What popular natural sightseeing spots are close to Cape Royale Luxury Suites?

Cape Royale Luxury Suites is located within Green Point, which makes it conveniently close to natural sights including Three Anchor Bay.

Show more questions
See map

Explore the neighborhood

What people love about Cape Royale Luxury Suites

  • 9.2

    Exceptional
    Location

    "Excellent location,spacious units ,very clean"

    ebrahim

    |

    March 21, 2020

  • 7.6

    Very good
    Staff 

    "The hosts and lady who helped us when checking out was very friendly."

    Alexis

    |

    March 16, 2020

  • 9.6

    Exceptional
    Staff 

    "Pros: location, stunning apartment , super helpful staff."

    Muhammed

    |

    March 7, 2020

Property ranking|Compared to 3,272 Cape Town properties
See all rankings
Room comfort score
8.8/10
Room size
135 sqm.
Location score
9/10
Cleanliness score
8.7/10
Better than
99
%
of Cape Town properties
Bigger than
99
%
of Cape Town properties
Better than
97
%
of Cape Town properties
Better than
96
%
of Cape Town properties
Overall rating:

8.4

Excellent
589 reviews
Cleanliness
8.7
Facilities
7.7
Location
9.0
Read all reviews >
More about Cape Royale Luxury Suites

More about Cape Royale Luxury Suites

Cape Royale Luxury Suites

See the best of Cape Town with a stay at Cape Royale Luxury Suites, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The facilities and services provided by Cape Royale Luxury Suites ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the apartment's free Wi-Fi internet access. The apartment provides taxi services to help you find what you want in Cape Town. Parking is available and free, provided by the apartment for guests with their own transportation.
While lodging at this wonderful apartment, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the apartment's tours. The apartment's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay.
The apartment is entirely non-smoking, ensuring a clean air environment.
Experience high-quality room facilities during your stay at Cape Royale Luxury Suites. The apartment provides air conditioning in some rooms for the benefit of guests. Some selected rooms at Cape Royale Luxury Suites include a balcony or terrace, as part of the room design. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained.
The apartment also provides guests with a refrigerator, bottled water, a coffee or tea maker and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the apartment provides a hair dryer and bathrobes in some select rooms.


Dining and things to do

Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the apartment. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.
To fill your days, be sure to check out the fantastic facilities offered at Cape Royale Luxury Suites. Pamper and indulge yourself with a visit to the massage, steam room and spa. For those who hate to miss a workout, a trip to the apartment's fitness facility will keep you fresh and healthy.


Around the property

Take some time to explore Cape Town. Nearby you'll also find Victoria & Alfred Waterfront located 1.1 km away where local boats are harbored and where you can see the ocean.


Reasons to stay here

This apartment's food and dining score higher than 98% of accommodations in the city.
This apartment scores higher than 97% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.


Reasons to stay here

This apartment's food and dining score higher than 98% of accommodations in the city.
This apartment scores higher than 97% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.

Amenities and facilities
Very good
Facilities

7.7

Most talked about facilities

Breakfast

12 mentions

Housekeeping

8 mentions

Internet

6 mentions

Swimming Pool

5 mentions

Languages spoken

  • English

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Golf course [on-site]
  • Massage
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room

Land sports

  • Golf course (within 3 km)

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
Food and dining
Breakfast options
  • Continental
Location
47 Main Road, Green Point, Cape Town, South Africa, 8001
Excellent
Location

9

Public transportation

  • MyCiTi Station Granger Bay
    560 m
  • MyCiTi Station Waterfront
    1.1 km

Airports

  • Cape Town International Airport (CPT)
    18.9 km

Hospital or clinic

  • Dr B M Sher
    150 m

Shopping

  • The Old Biscuit Mill
    4.7 km

Convenience store

  • Pick n Pay Express
    930 m

Cash withdrawal

  • ATM
    30 m
What's nearby

Popular landmarks

  • Two Oceans Aquarium
    520 m
  • Victoria & Alfred Waterfront
    1.1 km
  • Lion's Head
    1.3 km
  • Signal Hill
    1.3 km
  • Table Mountain
    5.2 km
  • Kirstenbosch National Botanical Garden
    9.1 km
  • Robben Island Museum
    12.7 km
  • Boulders Beach Penguin Colony
    32.0 km
  • Cape Point Nature Reserve
    49.6 km
  • Cape of Good Hope
    50.2 km

Nearby landmarks

  • Monk Bar
    60 m
  • Klûk & CGDT
    70 m
  • Wallflower
    70 m
  • Dr B M Sher
    150 m
  • Green Point Track
    280 m
  • Ultra Liquors
    350 m
  • Cape Medical Museum
    360 m
  • African Art Factory
    400 m
  • Ivan Toms Centre for Men‘s Health
    430 m
  • Avenue Conference and Event Venue
    460 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that:
    - VIP Executive Chauffeur/ Security Drive&Close Protection Service are also available to offer guests the highest level of personal & professional service.For more information please, contact the hotel.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until11:00

Getting around

  • Distance from city center2.1 Km
  • Travel time to airport (minutes)25

Extras

  • Daily Internet/Wi-Fi fee0 ZAR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges0
  • Number of floors9
  • Number of restaurants5
  • Number of rooms 28
  • Room voltage220
  • Year property opened2007
  • Most recent renovation2019

Parking

  • Daily parking fee0 ZAR

Reviews of Cape Royale Luxury Suites from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.7
Facilities7.7
Location9.0
Room comfort and quality8.8
Service8.3
Value for money8.3
High score for Cape Town
Rating
9+ Exceptional (89)
8-9 Excellent (53)
7-8 Very Good (25)
6-7 Good (16)
<6 Below Expectation (27)
Time of the year
Mar - May (49)
Jun - Aug (54)
Sep - Nov (56)
Dec - Feb (51)
All guests (309)
All room types
All languages

Show reviews that mention 

Showing 210 verified guest comments
12345
10.0
Exceptional
Adebisi from Nigeria
Family with young children
2 Bedroom Family Suite
Stayed 1 night in February 2020

4.5 ⭐️”

The hotel is beautiful and the perfect location. We had a family 2 bedroom suite and it was perfect for our two young kids. The location of the hotel is fantastic as they have cafes and restaurants just underneath, that don’t mind to bring the food up to your room for you after you place your order. There were two downsides to our stay; 1. There was load shedding on three different occasions and it usually lasts for 2 hrs which means you won’t have access to WiFi, light, or any electrical facilities for that period. However the lift will still work and WiFi was available in the lobby. 2. The roof top pool deck is gorgeous as it has panoramic views of the entire Cape Town from there but it’s too deep for kids which was a downside for us. The hotel staff were so helpful and nice it was an all round fantastic trip and will definitely stay there again on my next visit.

Reviewed March 02, 2020

See room deals

10.0
Exceptional
Matthew from United Kingdom
Couple
Deluxe 1 Bedroom Suite
Stayed 3 nights in October 2019

Made us feel special.”

Whilst we knew this was going to be quite a pricey end to our holiday, the 3 nights we spent in these suites was really special and, we feel, worth every penny. We arrived as part of an anniversary trip and the Cape Royal kindly provided a bottle of bubbly and also made our bed on the first night with towel swans and rose petals on the bed. Extremely appreciated and beautiful. The staff were excellent and friendly and couldn’t do enough to help (not that we needed a lot as it was really well organised anyway!). Loved it, loved it, loved it.

Reviewed October 08, 2019

See room deals

9.6
Exceptional
Angelo from Singapore
Family with young children
2 Bedroom Family Suite
Stayed 3 nights in June 2019

Great location with a lot of space for the family. Great staff and a very clean apartment ”

Staff went out of their way to get a cake for my Daughter who turned 11 while we were there. Great family restaurants such as Mario’s (Italian) around the corner made it easy to get out for meals etc

Reviewed June 24, 2019

See room deals

9.6
Exceptional
Muhammed from South Africa
Family with young children
Deluxe 1 Bedroom Suite
Stayed 3 nights in March 2020

Excellent apartment-thanks for the amazing complimentary upgrade to the penthouse.It was amazing!”

Pros: location, stunning apartment , super helpful staff. Cons: private pool not clean to use.

Reviewed March 08, 2020

See room deals

9.2
Exceptional
rusdy from Indonesia
Group
2 Bedroom Family Suite
Stayed 4 nights in August 2019

Elegant hotel ”

The rooms are pleasant, we have a twin and a queen bed rooms with two bath rooms and kitchen facilities, family room. The kitchen is equiped with top brands refrigerator, microwave, stove, coffee machine. Bathroom amenities are of good quality. the staff are all very helpful, it is on the main street, so taxi is always around and not too far from the Waterfront. Two super markets and several eating outlets are within close distance from the hotel.

Reviewed August 15, 2019

See room deals

9.2
Exceptional
Milimo
Group
2 Bedroom Family Suite
Stayed 1 night in April 2019

Home away from home ”

We used the suite as a bridal suite and it was beautiful. Very spacious. Staff were accommodating and were flexible with our check our time. The suite felt very homely and comfortable

Reviewed May 05, 2019

See room deals

Dear Milimo Thank you for taking the time to share your experience with us while staying at the Cape Royale Luxury Suites. We are extremely happy to hear that you have had an enjoyable time. It is our aim to make our guests feel "home-away-from-home" while staying at Cape Royale Luxury Suites. Regards Kim

Responded June 18, 2019
Cape Royale Luxury Suites
9.6
Exceptional
Jill from United States
Solo traveler
Deluxe 1 Bedroom Suite
Stayed 1 night in November 2019

Exceptional”

Restaurant/cafe wasn't great but otherwise a good stay

Reviewed November 12, 2019

See room deals

8.8
Excellent
Steven from United Kingdom
Couple
Deluxe 1 Bedroom Suite
Stayed 1 night in February 2020

Location is fantastic ”

Visited Cape Town on many occasions. Cape Royale is a 10 min walk to V and A, 15 mins from CBD. Security is important in Cape Town and the Cape Royale is very safe and secure. 1 bedroom apts are well furnished if a little basic in furnishings, but the do have a comfy bed. 2 bedroom apts have significantly mor space and better standard of furnishings. Parking is very secure. No hotel bar but several bars and restaurants nearby.

Reviewed February 18, 2020

See room deals

9.2
Exceptional
ebrahim from South Africa
Business traveler
2 Bedroom Family Suite
Stayed 3 nights in March 2020

Excellent ”

Excellent location,spacious units ,very clean

Reviewed March 21, 2020

See room deals

Dear Ebrahim, Many thanks for the lovely review. We are so happy to hear that you had a wonderful stay with us. We hope you will be able to come and stay with us again in the near future. Wishing you a lovely day further. Kind Regards Nikki Howard Reservations Manager

Responded March 24, 2020
Cape Royale Luxury Suites
8.8
Excellent
Faraaz from South Africa
Family with young children
Deluxe 1 Bedroom Suite
Stayed 3 nights in April 2019

Excellent”

Excellent hotel, no room service, very delayed cleaning services otherwise excellent in all other respects.

Reviewed April 23, 2019

See room deals

8.0
Excellent
kabil from Malaysia
Couple
Deluxe 1 Bedroom Suite
Stayed 1 night in February 2020

A mix of good and not”

We checked in on my honeymoon into a 2 bedroom suite. We were complimented with a bouquet of flowers and a bottle of champagne which was generous. The location was Perfect as it was close to everything. Lots of cafes and restaurants walking distance from the hotel. A coffee place that’s attached to the hotel which was delightful. However, during my week long stay here. The apartment wasnt up to our expectations. The washing machine wasnt working at all as we could get the door to shut. The air-conditioner wasn’t working for a day and it got too hot for us to sleep that night. When asked, the reception said that the maintenance person will only be around in the morning. So, we had to stay and sweat through the night. The tv remote wasnt working as well for the first couple of days of my stay. Most of the experience was good. It was just these small little things that if sorted would be a perfect place to stay in.

Reviewed February 27, 2020

See room deals

7.6
Very good
Alexis from South Africa
Couple
2 Bedroom Family Suite
Stayed 1 night in March 2020

great rooms”

Wonderful stay, pity we only stayed for one night. Staff member at reception, upon check in was not friendly at all. The hosts and lady who helped us when checking out was very friendly. The room itself was lovely, spacious and clean,no complaints whatsoever. Everything you need is there. It was windy out so we couldn't really enjoy the pool area, and there is no drinks available at the pool bar.

Reviewed March 16, 2020

See room deals

Dear Alexis, Many thanks for the lovely review. We are delighted to hear you enjoyed your stay. I am sorry to hear that you experienced not so friendly staff at reception, may I ask If you remember any names at all? We always have promotions that we are running, so we hope you will be able to return and come to stay at Cape Royale in the near future. Wishing you a wonderful day further. Kind Regards Nikki Howard Reservations Manager

Responded March 17, 2020
Cape Royale Luxury Suites
6.8
Good
Randeep from United States
Family with young children
2 Bedroom Family Suite
Stayed 5 nights in December 2019

Cape Royale Luxury Suites”

Just to advise everyone, its reasonable place but its not a Hotel...its sort of Air BNB accommodation - managed by an agency...who do not have regular staff as you would expect from a Hotel. Otherwise, its good and spacious.

Reviewed February 06, 2020

See room deals

6.4
Good
Clint from South Africa
Couple
Deluxe 1 Bedroom Suite
Stayed 1 night in February 2020

Disappointed”

My husband and I went on a night away together and stayed at the Cape Royale. As a 5 star rating, you walk in to a beautiful setting and expect that to carry through to the room, boy are you disappointed. The wifi was not even plugged in, nor would I get it to work. The shower fittings are rusting. The cupboards in the kitchen dont even close properly. The staff are poorly trained and act more as bouncers at the door than as someone who should be enviting guests to their hotel. This is not a hotel, it is more apartments that are individually owned and are rented out per night, dont be fooled.

Reviewed February 25, 2020

See room deals

6.4
Good
Christoffer from Sweden
Family with teens
2 Bedroom Family Suite
Stayed 2 nights in February 2020

Poor service”

Staff mostly watching their phone and unwilling to make reservation at restaurant. The only good service we received was from the doorman who was a real gentleman. The SPA-staff was a joke with no experience but to take your money. They “pretended” to massage you and couldn’t even put on nail polish.

Reviewed February 21, 2020

See room deals

6.4
Good
Riaan from South Africa
Family with young children
Superior Two-Bedroom Suite with Living Area
Stayed 6 nights in December 2019

Good”

There were lots of niggles. The small mirror had cracks in. The soup holders in shower was loose. The dish washing soap disappeared after a day. House keeping was asked to come back later and just never pitched. Last bit of concern is that money was deducted from my credit card by accident and had to be refunded by the hotel .

Reviewed December 13, 2019

See room deals

6.4
Good
Collin from South Africa
Solo traveler
Deluxe 1 Bedroom Suite
Stayed 3 nights in February 2019

I feel it was a bit of a rip off. Paid 5 star rates for a 3 star establishment. Due to the renovatio”

Good locality Poor amenities Booked when this place was 5 star and just before arrival was advised the downgrade to 4 Pool was not in operation No restaurant Disappointed as we could have been notified at time of booking Not the last minute when we about to arrive!

Reviewed March 04, 2019

See room deals

7.2
Very good
Johan from South Africa
Couple
Deluxe 1 Bedroom Suite
Stayed 1 night in February 2020

Very good”

No airconditioner

Reviewed February 15, 2020

See room deals

4.8
Gary from South Africa
Family with teens
2 Bedroom Family Suite
Stayed 1 night in September 2019

Disappointing Staff”

The Check-IN and Check-OUT was the wort I have ever come across. No communication and the most unfriendly security staff member that does not seem to understand English. We were sent from pillar to post just trying to get our car parked and to try and off-load our bags which we did not expect anyone to take for us, but one would expect this at a five-star hotel. They really need to work on their staff. Personally I don't believe that they are a five-star hotel but more in the region of a 3-star facility. The hotel room was nice and big. Except that things were not maintained and that there was a smell in our room. Unfortunately, I would not recommend this facility to friends or family.

Reviewed September 26, 2019

See room deals

4.8
Gerard from South Africa
Solo traveler
2 Bedroom Family Suite
Stayed 2 nights in March 2020

Awesome venue, aweful service”

The hotel and room was amazing, just a pity that the manager, reservations and reception was absolutely useless. The room was not ready for check in at21:00 upon arrival, then more hours of waiting. The manager refused to call back after I left several messages. Reception said it's not their problem... Reservations... nothing further... What a disappointment... The bad service just spoilt a potentiality great experience...

Reviewed March 11, 2020

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss