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The Palmy Phu Quoc Resort and Spa
 The Palmy Phu Quoc Resort and Spa
Vestíbul The Palmy Phu Quoc Resort and Spa
Piscina exterior The Palmy Phu Quoc Resort and Spa
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The Palmy Phu Quoc Resort and Spa

Tran Hung Dao Street, Cua Lap Hamlet - Duong To ward, Phu Quoc District, Kien Giang Province, VietNam, Cua Lap, Phu Quoc Island, Vietnam, 92500 - AL MAPA
Wifi gratis
AL MAPA
Llocs d'interès populars
Long Beach 2,7 km
Duong Dong Market 3,5 km
Phu Quoc Waterfall 5,1 km
Ong Lang Beach 8,5 km
Ho Quoc Temple 10,7 km
Phu Quoc Countryside 15,9 km
Sao Beach 16,1 km
Phu Quoc Prison 16,7 km
Vinwonders Phu Quoc 21,4 km
Vinpearl Safari 22,3 km
Llocs d'interès a prop
Nuoc Hoa Tan Hao 180 m
Sieu Thi Con Mart 270 m
Boutique ha spa 560 m
Coi Nguon Museum 870 m
Dive Center Searama 1,0 km
Phu Quoc Day Spa 1,1 km
KingKong Mart 1,1 km
Bin's Market 1,2 km
Landing Airplanes 1,4 km
Long Beach Pearl 1,7 km

7,9

Notable

Puntuació de la ubicació

Molt bona ubicació
AparcamentGRATIS
  • Platja privada

  • Wifi gratis a totes les habitacions

  • Canvi de divisa

  • Bany calent

  • Aire condicionat

Més barat que el 78% dels allotjaments a Phu Quoc Island en les últimes 24 horesComparat amb 653 allotjaments de Phu Quoc Island que apareixen a Agoda per a diverses dates
Relació qualitat preu7,8
Puntuació de la ubicació7,9
Aeroport més a propAeroport Internacional de Phu Quoc (PQC) - Vietnam
Distància des de l'aeroport4,2 km

Habitacions disponibles a The Palmy Phu Quoc Resort and Spa

Familiar (Family)
...
  • Mida de l'habitació: 60 m²/...
  • Veure: mar
  • 1 llit doble o 2 llits indi...
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Habitació Premier Deluxe amb vista sobre el mar (Premier Deluxe Sea View Room)
...
  • Mida de l'habitació: 35 m²/...
  • Veure: mar
  • 1 llit extragran
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Suite Executive (Executive Suite)
...
  • Mida de l'habitació: 45 m²/...
  • Balcó/terrassa
  • 1 llit extragran
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Habitació Doble Deluxe - 1 o 2 Llits amb Vista sobre el Mar (Deluxe Double or Twin Room with Sea View)
...
  • Mida de l'habitació: 32 m²/...
  • Balcó/terrassa
  • 1 llit extragran o 2 llits ...
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Vil·la Primera Línia de Mar (Beach Front Villa)
...
  • Mida de l'habitació: 45 m²/...
  • Veure: platja
  • 1 llit extragran
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Habitació Doble amb Vistes al Jardí (Double Room with Garden View)
...
  • Mida de l'habitació: 32 m²/...
  • Balcó/terrassa
  • 1 llit gran o 2 llits indiv...
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Grand Suite Double or Twin
...
  • Mida de l'habitació: 40 m²/...
  • Balcó/terrassa
  • 1 llit extragran o 2 llits ...
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Suite executiva, vista sobre el mar (Executive Suite Sea View)
...
  • Mida de l'habitació: 45 m²/...
  • Veure: platja
  • 1 llit extragran
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Deluxe Doble amb vista sobre el mar (Deluxe Sea View Double)
...
  • Mida de l'habitació: 35 m²/...
  • Veure: mar
  • 1 llit extragran o 2 llits ...
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Deluxe amb vista sobre el jardí (Deluxe Garden View)
...
  • Mida de l'habitació: 35 m²/...
  • Veure: jardí
  • 1 llit doble
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Preguntes més freqüents

Quines són les hores d'entrada i sortida de The Palmy Phu Quoc Resort and Spa?

El registre d'entrada és a partir de les 14:00, i el registre de sortida és fins a les 12:00. Pots sol·licitar entrada anticipada o sortida retardada durant la reserva, subjectes a la disponibilitat. Pot ser que es cobri un suplement als hostes que facin l'entrada o sortida abans o després dels períodes de temps establerts. L'allotjament proporciona servei de consigna d'equipatge als hostes per a abans de fer l'entrada i després de la sortida. La recepció sempre està oberta, dia i nit.

Com puc arribar a The Palmy Phu Quoc Resort and Spa?

Per a aquells que desitgin conduir els seus propis cotxes, The Palmy Phu Quoc Resort and Spa disposa d'aparcament prop de l'allotjament. L'aparcament és gratuït per als hostes. Si busques una forma fàcil de moure't per Phu Quoc Island amb transport privat, l'allotjament et pot proporcionar taxi o lloguer de cotxes.

The Palmy Phu Quoc Resort and Spa ofereix esmorzar?

Desperta i gaudeix d'un fantàstic esmorzar bufet a The Palmy Phu Quoc Resort and Spa.

Quina és la política de tabac a The Palmy Phu Quoc Resort and Spa?

The Palmy Phu Quoc Resort and Spa no permet fumar a les habitacions, però hi ha algunes zones designades per a fumadors.

AL MAPA
Explora el barri
Classificació de l’allotjament|Comparat amb 653 allotjaments de Phu Quoc Island
Veure totes les classificacions
Mida de l'habitació
39 sqm.
Puntuació de preu més baix
Puntuació de la ubicació
7,8/10
Puntuació del servei
8,2/10
Més gran que
83
%
dels allotjaments de Phu Quoc Island
Millor que
78
%
dels allotjaments de Phu Quoc Island
Millor que
76
%
dels allotjaments de Phu Quoc Island
Millor que
74
%
dels allotjaments de Phu Quoc Island
Fins a un 30% de descompte amb Ofertes per a Membres d'Agoda!

Els preus baixen en el moment que inicia sessió!

Registra't ara!
Puntuació general:

7,9

Puntuació
399 comentaris
Neteja
7,8
Serveis
7,6
Ubicació
7,9
Llegir totes les valoracions >
Més informació sobre The Palmy Phu Quoc Resort and Spa

Més informació sobre The Palmy Phu Quoc Resort and Spa

Tant per a viatges de negocis com d’oci, The Palmy Phu Quoc Resort and Spa gaudeix d’una ubicació ideal a Cua Lap, un dels llocs més populars de la ciutat. Des d'aquí, els hostes poden gaudir plenament de tot el que aquesta animada ciutat ofereix. Amb la seva bona ubicació, l'hotel permet accedir fàcilment a les destinacions obligades de la ciutat.

Les instal·lacions i els serveis que ofereix The Palmy Phu Quoc Resort and Spa asseguren una estada agradable als seus hostes. Durant la seva estada en aquest meravellós allotjament, els hostes poden gaudir de Wi-Fi gratuït en totes les habitacions, servei d'habitacions 24 hores, seguretat 24 hores, servei de neteja diari, servei de taxi.

L’allotjament compta amb 158 encantadores habitacions, i moltes d’aquestes incloueu televisió de pantalla plana, telèfon de bany, cafè instantani inclòs, te inclòs, beguda de benvinguda gratuïta. Les opcions d'esbarjo que ofereix l’allotjament garanteixen que tinguis molt a fer durant la teva estada. Amb una ubicació ideal i instal·lacions inigualables, The Palmy Phu Quoc Resort and Spa és tot el que necessites.

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Què diuen sobre les instal·lacions

Piscina

5 mencions

Platja

4 mencions

Esmorzar

2 mencions

Internet

1 menció

Característiques

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Distàncies i informació bàsica

Les distàncies que es mostren són en línia recta segons la ubicació al mapa. Les distàncies reals poden variar.
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Menjar i àpats

Restaurants a l'allotjament

Palmy Beach Restaurant
Tipus de cuina:internacional, vietnamita
Menú:bufet, a la carta

Voltants de l'allotjament

Les distàncies que es mostren són en línia recta segons la ubicació al mapa. Les distàncies reals poden variar.
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Polítiques de l'allotjament

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Informació útil

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Anuncis de l'allotjament

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Valoracions d'hostes reals sobre The Palmy Phu Quoc Resort and Spa

Proporcionat per clients autèntics de Agoda
Neteja7,8
Serveis7,6
Ubicació7,9
Servei8,1
Relació qualitat preu7,8
Alta puntuació per a Phu Quoc Island
Puntuació
Excepcional: 9+ (41)
Excel·lent: 8-9 (24)
Molt bé: 7-8 (26)
Bé: 6-7 (7)
Per sota de les expectatives: <6 (32)
Època de l'any
Març - Maig (19)
Juny - Ag. (24)
Set. - Nov. (31)
Des. - Feb. (56)
Tots els tipus de viatgers (269)
Tots els tipus d'habitació
Tots els idiomes

Mostra comentaris que continguin 

130 comentaris d'hostes verificats
12345
10,0
Excepcional
Moraima, Espanya
Parella
Deluxe amb vista sobre el jardí
Estada de 3 nits en de desembre de 2017

Excelente hotel”

Tuvimos la oportunidad de ser la primera pareja en estrenar el hotel. Nos alojaron en un precioso bungalow con vistas al mar. Poder escuchar las olas del mar mientras duermes es una experiencia magnífica. La piscina estaba todavía sin terminar, pero luce increíble. La comida y la limpieza un 10. Si hubiese que poner alguna pega es que todavía tienen material de construcción en los alrededores, pero aún así lo recomiendo 100%

Comentat el 22 de desembre 2017

Veure ofertes d'habitació

8,4
Excel·lent
Sinjin, Estats Units
Parella
Habitació Premier Deluxe amb vista sobre el mar
Estada de 3 nits en de març de 2019

Great location”

Everything was good but STOP advertising free pickup/drop-off from and to airport because that did not happen.. 2 days notice was provided. There were foul sewage odor from time to time near the lobby pool area.

Comentat el 14 de març 2019

Veure ofertes d'habitació

Dear Sinjin, It is an honor for us to welcome you to The Palmy Phu Quoc Resort & Spa, We acknowledge all the issues you mentioned that need us to improve. First, I would like to express my sincere apologies to you for the things you not satisfy during your stay! I look forward to receiving your sympathy I hope the problem you mentioned will be fixed soon. We Love to hear your feedback and use it to review and improve our services. We always strive to provide the best service to the guests and especially to the value guest such as yourself and on this occasion we did not exceed your basic expectation. Looking forward to welcome you back at To The Palmy Phu Quoc Resort & Spa to seeing our services improved, Warmly Regards, Front Office Manager Phạm Thị Thúy Linh

Mostra més
The Palmy Phu Quoc Resort and Spa
5,2
Manh, Vietnam
Parella
Deluxe Doble amb vista sobre el mar
Estada d'una nit en de maig de 2019

Never be back”

it is not really 4 stars as advertising. small swimming Pool, no beach. room rate was not reasonable. Staffs were friendly but not properly training. check- in and check out was not professional. food and beverage in restaurant were not really valuable. breakfast included very very bad, no coffee machine was worked, when i ordered hot dish, they had only instant noodle. it is unacceptable for 4 star resort. i've never be back here anymore.

Comentat el 27 de maig 2019

Veure ofertes d'habitació

8,0
Excel·lent
Suman, Singapur
Parella
Deluxe Doble amb vista sobre el mar
Estada de 3 nits en de novembre de 2018

Nice, Value resort. Experience made better by friendly staff.”

Nice place. A bit deceiving with the pictures posted though. Main hotel is separate from the beach front. But not much inconvenience. My initial reaction was of surprise but once I recovered, it was very decent. Getting a pool chair by the main beachfront pool is a major headache with most guests blocking their chairs from as early as 6:30 am. Although it seems, towels occupy the chairs more than actual humans. A major irritant if you are looking for some peaceful time in the pool that overlooks the beach. The staff are extremely friendly and polite and make up for whatever little irritants one may face. All in all, a good value for money.

Comentat el 28 de novembre 2018

Veure ofertes d'habitació

10,0
Excepcional
Analin, Laos
Parella
Deluxe amb vista sobre el jardí
Estada de 3 nits en de novembre de 2018

Everything great”

I enjoyed spent 3 nigts in this hotel a lot, the breakfast was super ! A bit disappointed with the pool near the beach had so many beach chair blocking the view of the pool. oh and the glass partition of my bathroom doesn’t cover well when showering, the bath were all wet and a bit flooded after shower each time.

Comentat el 22 de novembre 2018

Veure ofertes d'habitació

8,8
Excel·lent
Magnus, Suècia
Parella
Estada de 8 nits en de febrer de 2018

New hotel under construction”

When we arrived, the hotel was far from completed. There were only 10 rooms completed and ready for customers to use. These 10 rooms are nearest the beach and more expensive then the others (that were still under construction). We were pleased to be upgraded to one of these rooms. The hotel was nice and clean and we liked it a lot. There was no problem to find a sun bed next to the pool, as there were only 10 rooms completed. However, one guest leaned against the pool, and a piece from the pool feel off the brand new pool. Seems like a bad job from the labor force.

Comentat el 06 d’octubre 2018

Veure ofertes d'habitació

8,4
Excel·lent
Jinho, Corea del Sud
Persona que viatja sola
Deluxe amb vista sobre el jardí
Estada d'una nit en de setembre de 2018

Excel·lent”

this hotel is good, but I have one thing to talk to the hotel. that is it would be better spray perfume in the room before they get guest, the room has germ smell. it was too bad, even I couldn't get good sleep, so I opened the veranda door while sleeping. phu..

Comentat el 01 d’octubre 2018

Veure ofertes d'habitació

7,6
Notable
Thomas, Àustria
Parella
Deluxe amb vista sobre el jardí
Estada de 3 nits en de febrer de 2019

Notable”

To much russain people in the hotel, and the wifi actually diden‘t work at all at our room. (Main House near the reseption) But the peronal was awsome, all the time really helpfull and extremely friendly. (Top)

Comentat el 01 de març 2019

Veure ofertes d'habitació

Dear Mr. Thomas, It is an honor for us to welcome you to Phu Quoc, especially you choosing The Palmy Phu Quoc Resort & Spa to spend your holiday with us, and for taking your value time to share your fabulous trip in Phu Quoc! We always strive to provide the best service to the guests and especially to the value guest such as yourself and on this occasion we did not exceed your basic expectation. Looking forward to welcome you back at To The Palmy Phu Quoc Resort & Spa to seeing our services improved, Warmly Regards, Front Office Manager Phạm Thị Thúy Linh

Resposta 24 de maig 2019
The Palmy Phu Quoc Resort and Spa
4,8
Ee, Malàisia
Grup
Deluxe amb vista sobre el jardí
Estada de 3 nits en de febrer de 2019

Value for money”

The management is refurbishing the hotel, hence noise and mess of construction is unavoidable. Many Russian tourists and the hotel could improve by including shower stands by the pool for the guests and erect some no smoking sign for guests. Was disappointed that the hotel missed out our airport pick up.

Comentat el 01 de març 2019

Veure ofertes d'habitació

Dear Ms. Ee, It is an honor for us to welcome you to The Palmy Phu Quoc Resort & Spa, We acknowledge all the issues you mentioned that need us to improve. First, I would like to express my sincere apologies to you for the things should not happened during your stay! I look forward to receiving your sympathy I hope the problem you mentioned will be fixed soon. We Love to hear your feedback and use it to review and improve our services. We always strive to provide the best service to the guests and especially to the value guest such as yourself and on this occasion we did not exceed your basic expectation. Looking forward to welcome you back at To The Palmy Phu Quoc Resort & Spa to seeing our services improved, Warmly Regards, Front Office Manager Phạm Thị Thúy Linh

Mostra més
The Palmy Phu Quoc Resort and Spa
9,6
Excepcional
Blessing, Vietnam
Família amb nens menuts
Habitació Premier Deluxe amb vista sobre el mar
Estada d'una nit en de febrer de 2019

Over Impressed”

I would like to say most bad reviews here don’t know what they are saying because I was mislead by them, this facility is great!! Good service, when I complained about my view I got upgraded to an amazing 180 degree view of the beach. Which was so amazing. Wished I wasn’t misled but I definitely recommend them, food was fresh and delicious, Thank you The palmy resort.

Comentat el 04 de febrer 2019

Veure ofertes d'habitació

Dear Blessing, It is an honor for us to welcome you to Phu Quoc, especially you choosing The Palmy Phu Quoc Resort & Spa to spend your holiday with us, and for taking your value time to share your fabulous trip in Phu Quoc! We are so glad to hear that you are enjoyable with our accommodations, as well as the services at The Resort. Our aims to provide memorable experience, and we are happy that we were able to meet your expectations. We look forward to welcoming you back to The Palmy Phu quoc Resort & Spa in your next trip. Warmly Regards, Front Office Manager Phạm Thị Thúy Linh

Resposta 24 de maig 2019
The Palmy Phu Quoc Resort and Spa
5,6
Chiu, Singapur
Parella
Habitació Doble amb Vistes al Jardí
Estada de 2 nits en de gener de 2019

Far from town centre, bad encounter”

The Palmy is generally a beautiful hotel. However, I had bad encounters. First night, I was checked into a room with a spoilt window curtain in the bathroom. We called reception to have someone take a look, while we go out for dinner. When we were back from dinner, the curtain wasn't fixed yet. We called the reception again. Someone came to fix it, and I had to watch the worker fix the curtain. Only after a while, then the reception called again to tell us they will changed a room for us. In the next room, we were given single beds instead of a double. Oh well. In the restaurant, we were wrongly charged (less) for our order initially. I will most willingly pay the right amount, but the new receipt showed a wrong amount, different from the price in the menu. In short, the menu was poorly represented which mislead us to think one of the drink cost less than it should be. Lastly, a later check out timing charges by hour. My flight out is at 6pm. I loitered in lobby for a good 3 hrs.

Comentat el 15 de gener 2019

Veure ofertes d'habitació

Dear Ms. Chiu, It is an honor for us to welcome you to The Palmy Phu Quoc Resort & Spa, We acknowledge all the issues you mentioned that need us to improve. First, I would like to express my sincere apologies to you for the things should not happened during your stay! I look forward to receiving your sympathy I hope the problem you mentioned will be fixed soon. We Love to hear your feedback and use it to review and improve our services. We always strive to provide the best service to the guests and especially to the value guest such as yourself and on this occasion we did not exceed your basic expectation. Looking forward to welcome you back at To The Palmy Phu Quoc Resort & Spa to seeing our services improved, Warmly Regards, Front Office Manager Phạm Thị Thúy Linh

Mostra més
The Palmy Phu Quoc Resort and Spa
5,2
shih, Vietnam
Grup
Deluxe Doble amb vista sobre el mar
Estada de 3 nits en de desembre de 2018

Suficient”

First day when we arrived, the pipe of toilet is broken, when we flush the toilets water came out from the wall . The staff helped us to change the room. But took a while to find room for us. Then two days later the air conditioner is broken again. We need to change a room again .

Comentat el 11 de desembre 2018

Veure ofertes d'habitació

10,0
Excepcional
Alicia
Parella
Estada de 2 nits en de setembre de 2018

This is everything more than expected!!”

The room is big and clean. The swimming pool with the sea view is amazing!! I would spend a day there for watching sunrise till sunset! The staff are friendly and are willing to help. Though not all of them speak English, they are all so nice! The food in the hotel restaurant is also great, especially should try with the PIZZA! But some of the places are still under construction, which is a bit messy(very little, barely notice) and some time with noises, but not in the bed time. I had good sleep during living in. Anyways, will definitely come PALMY for next visit here!

Comentat el 04 d’octubre 2018

Veure ofertes d'habitació

8,0
Excel·lent
Robert, Tailàndia
Parella
Habitació Premier Deluxe amb vista sobre el mar
Estada de 3 nits en d’abril de 2019

Excellent choice and location ”

What a phantastic phive nights we spent. We'll be back!!!!

Comentat el 16 d’abril 2019

Veure ofertes d'habitació

Dear Mr. Robert, It is an honor for us to welcome you to Phu Quoc, especially you choosing The Palmy Phu Quoc Resort & Spa to spend your holiday with us, and for taking your value time to share your fabulous trip in Phu Quoc! We are so glad to hear that you are enjoyable with our accommodations, as well as the services at The Resort. Our aims to provide memorable experience, and we are happy that we were able to meet your expectations. We look forward to welcoming you back to The Palmy Phu quoc Resort & Spa in your next trip. Warmly Regards, Front Office Manager Phạm Thị Thúy Linh

Resposta 24 de maig 2019
The Palmy Phu Quoc Resort and Spa
8,0
Excel·lent
Patchanee, Tailàndia
Viatger de negocis
Deluxe Doble amb vista sobre el mar
Estada d'una nit en de febrer de 2019

Clean and nice room”

Breakfast served early than other hotel.

Comentat el 18 de febrer 2019

Veure ofertes d'habitació

Dear Patchanee, It is an honor for us to welcome you to Phu Quoc, especially you choosing The Palmy Phu Quoc Resort & Spa to spend your holiday with us, and for taking your value time to share your fabulous trip in Phu Quoc! We are so glad to hear that you are enjoyable with our accommodations, as well as the services at The Resort. Our aims to provide memorable experience, and we are happy that we were able to meet your expectations. We look forward to welcoming you back to The Palmy Phu quoc Resort & Spa in your next trip. Warmly Regards, Front Office Manager Phạm Thị Thúy Linh

Resposta 24 de maig 2019
The Palmy Phu Quoc Resort and Spa
9,2
Excepcional
SHIH, Malàisia
Persona que viatja sola
Deluxe Doble amb vista sobre el mar
Estada de 3 nits en de novembre de 2018

Nice hotel with access to beach”

It's nice and walking distance to beach

Comentat el 03 de desembre 2018

Veure ofertes d'habitació

6,0
Hanbit, Corea del Sud
Persona que viatja sola
Habitació Doble Deluxe - 1 o 2 Llits amb Vista sobre el Mar
Estada de 2 nits en de desembre de 2018

Not really recommendable”

The location itself is good. It's in the Tourist's street. You will have many choices regarding massage, food, bar, dessert, and so on and close to the air port about 10 minutes. They provide free pick up and drop off to the air port, staffs are kind and willingly. In general, room condition and facilities are not so good. Fungus in bath room, amenities are not replaced everyday, sands on the room floor, no room services, no bath robes, dirty slippers(they re-use them), ... although, i had a great ocean view from the 9th floor. There are two pools, one by the ocean where you will have breakfast, the other one in front of the room building. The size itself is not bad but there are a lot of competition going on on the ocean side pool sunbeds. They have many sunbeds but more people. It is likely that you will not be able to lay down on one of them. Also the beach is too close to the resort, it's almost.. there is no beach. the ocean starts right away in front of the resort.

Comentat el 07 de gener 2019

Veure ofertes d'habitació

Dear Hanbi, It is an honor for us to welcome you to The Palmy Phu Quoc Resort & Spa, We acknowledge all the issues you mentioned that need us to improve. First, I would like to express my sincere apologies to you for the things should not happened during your stay! I look forward to receiving your sympathy I hope the problem you mentioned will be fixed soon. We Love to hear your feedback and use it to review and improve our services. We always strive to provide the best service to the guests and especially to the value guest such as yourself and on this occasion we did not exceed your basic expectation. Looking forward to welcome you back at To The Palmy Phu Quoc Resort & Spa to seeing our services improved, Warmly Regards, Front Office Manager Phạm Thị Thúy Linh

Mostra més
The Palmy Phu Quoc Resort and Spa
4,8
Tuan, Estats Units
Parella
Deluxe amb vista sobre el jardí
Estada de 3 nits en de desembre de 2018

Looks good from outside, but inside room and facilities are very bad”

Unwise investors put money in for good Italian-looking tiles and marble and skim on a professional manager and staff, resulting in a facility that is dirty, unfinished with lots of maintenance issues. Road in front of and leading to resort still unpaved after 9 monthsbof service; water fountain not operational; sand everywhere on the bricks n tiles of the facility because it does NOT have fresh water shower and/or hose for people to rinse off sand before entering the rooms... unheard of for a beach resort. They must have skimned on hiring a professional resort designing team as well. I have NOT one good thing to say about this resort.

Comentat el 27 de desembre 2018

Veure ofertes d'habitació

Dear Anh Tuan, It is an honor for us to welcome you to The Palmy Phu Quoc Resort & Spa, We acknowledge all the issues you mentioned that need us to improve. First, I would like to express my sincere apologies to you for the things should not happened during your stay! I look forward to receiving your sympathy I hope the problem you mentioned will be fixed soon. We Love to hear your feedback and use it to review and improve our services. We always strive to provide the best service to the guests and especially to the value guest such as yourself and on this occasion we did not exceed your basic expectation. Looking forward to welcome you back at To The Palmy Phu Quoc Resort & Spa to seeing our services improved, Warmly Regards, Front Office Manager Phạm Thị Thúy Linh

Mostra més
The Palmy Phu Quoc Resort and Spa
5,6
Diane, Canadà
Parella
Habitació Premier Deluxe amb vista sobre el mar
Estada de 3 nits en de novembre de 2018

Don't expect much”

This place is cleaner than many alternatives on the island, but still sub-par compared to most places around the world. There certainly are some friendly staff members, but little they can do with the infrastructure and hotel design issues...water leaks, lack of running water at other times.

Comentat el 19 de novembre 2018

Veure ofertes d'habitació

5,2
Chek, Malàisia
Persona que viatja sola
Habitació Premier Deluxe amb vista sobre el mar
Estada de 4 nits en de desembre de 2018

Poor maintenance ”

Dirty gym, poor house keeping

Comentat el 29 de desembre 2018

Veure ofertes d'habitació

Dear Chek, It is an honor for us to welcome you to The Palmy Phu Quoc Resort & Spa, We acknowledge all the issues you mentioned that need us to improve. First, I would like to express my sincere apologies to you for the things should not happened during your stay! I look forward to receiving your sympathy I hope the problem you mentioned will be fixed soon. We Love to hear your feedback and use it to review and improve our services. We always strive to provide the best service to the guests and especially to the value guest such as yourself and on this occasion we did not exceed your basic expectation. Looking forward to welcome you back at To The Palmy Phu Quoc Resort & Spa to seeing our services improved, Warmly Regards, Front Office Manager Phạm Thị Thúy Linh

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