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Borneo Hotel
Superior, Borneo Hotel in Pontianak
Lobby, Borneo Hotel in Pontianak
Coffee shop, Borneo Hotel in Pontianak
Coffee shop, Borneo Hotel in Pontianak
Restaurant, Borneo Hotel in Pontianak
Restaurant, Borneo Hotel in Pontianak

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6.8

Good

55 reviews

55 reviews

See map

7

Very good

Location rating score

Very good location - Inside city center
Parking
Available
Popular landmarks
Kapuas Square 1.1 km
Saint Joseph Cathedral 1.2 km
Betang House 1.9 km
Masjid Jami At 2.2 km
Keraton Kadriah 2.4 km
Equator Monument 2.8 km
Museum Negeri Pontianak 3.2 km
Ayani Mega Mall 3.6 km
Digulis Monument 4.2 km
Masjid Raya Mujahidin 8.7 km
Nearby landmarks
Paraktek Umum dr. Buddy S 340 m
Rumah Sakit Santo Antonius 400 m
Klinik Pratama Pacificus BOS 440 m
Parkir Mobil Rumah Sakit Antonius 450 m
Tanah Kosong 480 m
Parkir Olimpia 530 m
ParkirArea Mitra Anda 550 m
Mitra Anda Supermarket 570 m
Parkir Mobil dan Motor Pasar Dahlia 650 m
Parking Area Pasar Dahlia 700 m

Borneo Hotel

Jalan Merdeka Barat No. 428, Pontianak City Center, Pontianak, Indonesia, 78244 - See map

Make your best journey to Pontianak with the promised standard of Indonesia Care, and enjoy free Wi-Fi in all rooms. Strategically situated in Pontianak City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Museum Negeri Pontianak. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Inside city center

Check-in [24-hour]

Free Wi-Fi in all rooms!

Breakfast [free]

Air conditioning

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Breakfast [free]

Restaurants

Coffee shop

Laundry service

Room service

Your dates are popular among travelersUsers are booking a place in Pontianak every 5 minutes on Agoda.com
Value for money7.4
Location rating7.0
Nearest airportSupadio Airport (PNK) - Indonesia
Distance to airport16.1 km

Rooms available at Borneo Hotel

Superior
...
  • Room size: 19 m²/205 ft²
  • Smoking allowed
  • 1 double bed
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Executive
...
  • Room size: 20 m²/215 ft²
  • Smoking allowed
  • 1 double bed & 2 single bed...
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Deluxe
...
  • Room size: 19 m²/205 ft²
  • Smoking allowed
  • 2 single beds
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Deluxe Double or Twin Room
...
  • Room size: 15 m²/161 ft²
  • 2 single beds or 1 double b...
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Superior Double or Twin Room
...
  • Room size: 12 m²/129 ft²
  • 1 double bed
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Deluxe One Bed Room
...
  • Room size: 19 m²/205 ft²
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Deluxe Single (1 Bed)
...
  • Room size: 18 m²/194 ft²
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Executive Double or Twin Room
...
  • Room size: 17 m²/183 ft²
  • 1 double bed or 2 single be...
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Room Assigned on Arrival
...
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    Deluxe Single Room
    ...
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      Frequently asked questions

      What time is check-in and check-out at Borneo Hotel?

      Check-in is from 02:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

      How do I get to Borneo Hotel?

      For those who wish to drive their own cars, Borneo Hotel has a car park on site, as well as additional parking nearby if the first car park is full. If you're looking for an easy way to get around Pontianak with private transportation, the hotel can arrange taxi service.

      Is breakfast offered at Borneo Hotel?

      Wake up to a great buffet breakfast at Borneo Hotel.

      What are my dining options at Borneo Hotel?

      Borneo Hotel features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

      What is the smoking policy at Borneo Hotel?

      Borneo Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

      What restaurants are nearby Borneo Hotel?

      Restaurants including A Hin Chai Kue Panas Siam, Abang Kepiting Restaurant and Pondok Kakap are popular in Borneo Hotel’s neighborhood which is known as Pontianak City Center.

      What popular shopping places are close to Borneo Hotel?

      Shopping options in Borneo Hotel’s Pontianak City Center neighborhood include Ayani Mega Mall and Supermarket Kaisar.

      What are popular attractions near Borneo Hotel?

      Guests at Borneo Hotel can easily visit Museum Negeri Pontianak, Equator Monument and Masjid Raya Mujahidin located in the Pontianak City Center area.

      What popular natural sightseeing spots are close to Borneo Hotel?

      Borneo Hotel’s nearby natural sights include Hutan Silva UNTAN and BaseCamp located in the same Pontianak City Center area.

      See map

      Explore the neighborhood

      Overall rating:

      6.8

      Good
      55 reviews
      Cleanliness
      6.8
      Facilities
      6.3
      Location
      7.0
      Read all reviews >
      More about Borneo Hotel

      More about Borneo Hotel

      Borneo Hotel

      Get the most from an urban escape in Pontianak when you book a room at Borneo Hotel. Located right in the city center, Borneo Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood.
      Borneo Hotel provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Pontianak even more convenient. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
      Front desk services including concierge service can assist with your needs. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
      Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
      Feel right at home during your stay at Borneo Hotel. Some rooms at Borneo Hotel are equipped with air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed.
      It's good to know that toiletries and towels are provided in some guest bathrooms.


      Dining and things to do

      Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Borneo Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at Borneo Hotel including halal options.
      Borneo Hotel lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.


      Around the property

      One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. Get a photograph of yourself in front of Equator Monument located 2.7 km away, a must-see for anyone visiting Pontianak.

      Show less

      Amenities and facilities

      Good
      Facilities

      6.3

      Most talked about facilities

      Housekeeping

      3 mentions

      Food & Dining

      2 mentions

      Breakfast

      1 mention

      Languages spoken
      • English
      • Indonesian
      Accessibility
      • Wheelchair accessible
      Internet access
      • Free Wi-Fi in all rooms!
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Garden
      Dining, drinking, and snacking
      • Breakfast [free]
      • Coffee shop
      • Restaurant [halal]
      • Restaurants
      • Room service
      Services and conveniences
      • Concierge
      • Daily housekeeping
      • Doorman
      • Elevator
      • Facilities for disabled guests
      • Laundry service
      • Smoke-free property
      • Smoking area
      For the kids
      • Family room
      Access
      • Check-in [24-hour]
      • Front desk [24-hour]
      • Pets allowed
      • Security [24-hour]
      Getting around
      • Car park [nearby]
      • Car park [on-site]
      • Taxi service
      Available in all rooms
      • Air conditioning
      • Complimentary tea
      • Desk
      • Free bottled water
      • Free instant coffee
      • Mirror
      • Satellite/cable channels
      • Shower
      • Slippers
      • Smoking allowed
      • Toiletries
      • Towels
      • Wake-up service
      • Wi-Fi [free]

      Location

      Jalan Merdeka Barat No. 428, Pontianak City Center, Pontianak, Indonesia, 78244
      Very good
      Location

      7

      Airports
      • Supadio Airport (PNK) - Indonesia
        16.1 km
      • Kuching International Airport (KCH) - Malaysia
        202.3 km
      Hospital or clinic
      • Paraktek Umum dr. Buddy S
        340 m
      Shopping
      • Ayani Mega Mall
        3.6 km
      Convenience store
      • Alfa Mart
        1.0 km
      Cash withdrawal
      • ATM
        90 m

      What's nearby

      Popular landmarks
      • Kapuas Square
        1.1 km
      • Saint Joseph Cathedral
        1.2 km
      • Betang House
        1.9 km
      • Masjid Jami At
        2.2 km
      • Keraton Kadriah
        2.4 km
      • Equator Monument
        2.8 km
      • Museum Negeri Pontianak
        3.2 km
      • Ayani Mega Mall
        3.6 km
      • Digulis Monument
        4.2 km
      • Masjid Raya Mujahidin
        8.7 km
      Nearby landmarks
      • Paraktek Umum dr. Buddy S
        340 m
      • Rumah Sakit Santo Antonius
        400 m
      • Klinik Pratama Pacificus BOS
        440 m
      • Parkir Mobil Rumah Sakit Antonius
        450 m
      • Tanah Kosong
        480 m
      • Parkir Olimpia
        530 m
      • ParkirArea Mitra Anda
        550 m
      • Mitra Anda Supermarket
        570 m
      • Parkir Mobil dan Motor Pasar Dahlia
        650 m
      • Parking Area Pasar Dahlia
        700 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-3 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 4-12 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 13 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out from12:00
      • Check-out until13:00
      • Reception open until00:00
      Getting around
      • Travel time to airport (minutes)30
      The property
      • Number of bars/lounges0
      • Number of floors7
      • Number of restaurants1
      • Number of rooms 130
      • Year property opened2011
      • Most recent renovation2016
      Parking
      • Daily parking fee0 IDR

      Reviews of Borneo Hotel from real guests

      Provided by verified guests of Agoda
      6.8
      /
      10
      Good
      Cleanliness6.8
      Facilities6.3
      Location7.0
      Room comfort and quality6.0
      Service6.8
      Value for money7.4
      High score for Pontianak
      Rating
      9+ Exceptional (2)
      8-9 Excellent (1)
      7-8 Very Good (3)
      6-7 Good (3)
      <6 Below Expectation (10)
      Time of the year
      Mar - May (5)
      Jun - Aug (2)
      Sep - Nov (11)
      Dec - Feb (1)
      All guests (49)
      All room types
      All languages

      Show reviews that mention 

      Showing 19 verified guest comments
      10.0
      Exceptional
      Kezia from Indonesia
      Solo traveler
      Superior
      Stayed 1 night in May 2018

      Great Choice”

      Located in chinese area, you can easily find some markets and food, the price is very affordable remembering this hotel is more likely to be 4 stars hotel if you stay in Java. The room is very clean and I love the ambience. Nice stay.

      Reviewed May 11, 2018

      See room deals

      6.8
      Good
      Sudyarti from Indonesia
      Group
      Superior
      Stayed 2 nights in December 2017

      Good”

      The hotel doesn't have a standard facilities between room either I have booked the same type of room. For me, it's a bit troublesome if need to register the access card every day in the front desk (even though they known how many days I will stay in the hotel). The staff was nice and fast response. So far, this hotel is okay to stay with young children or elderly.

      Reviewed December 31, 2017

      See room deals

      6.8
      Good
      Gerry from Indonesia
      Family with teens
      Superior
      Stayed 1 night in October 2018

      Cheap and nice”

      Bussiness room was economic price, and also super super spacy but no windows and for me its okay location lilbit Far from city centre but still cant find food around the area

      Reviewed October 09, 2018

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      7.6
      Very good
      Julia from United Kingdom
      Business traveler
      Superior
      Stayed 1 night in May 2017

      Good place to stay”

      I stayed here overnight and it was just fine - adequate - not fancy by AC worked well - bathroom basic but fine. Very good price and value for money. Felt very safe

      Reviewed May 24, 2017

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      7.2
      Very good
      Muhammad from Indonesia
      Family with young children
      Superior
      Stayed 1 night in March 2018

      Not bad, certainly can do much better”

      I asked the staff to clean the room, and they just replace the toiletries. But the staff really polite

      Reviewed March 12, 2018

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      8.8
      Excellent
      Felix from Indonesia
      Couple
      Superior
      Stayed 2 nights in September 2016

      good stay”

      Clean, comfort, nice service

      Reviewed October 09, 2016

      See room deals

      8.0
      Excellent
      Felix from Indonesia
      Couple
      Executive
      Stayed 1 night in May 2017

      Good stay”

      Clean, comfort, nice service

      Reviewed June 26, 2017

      See room deals

      5.6
      Mizen from South Africa
      Couple
      Deluxe
      Stayed 2 nights in July 2018

      not what i thought ”

      of the 18 tv channels only 10 were functioning. card payments is a dismal procedure. On a different note the in house food are quite delicious. i found the location to be abit noisy.

      Reviewed July 31, 2018

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      5.3
      Abdul from Singapore
      Couple
      Executive
      Stayed 4 nights in November 2015

      No good no hot water to shower. ”

      Just it is near few stall

      Unsatisfactory cause no hot water to bath. Breakfast always the same food.

      Reviewed November 18, 2015

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      3.2
      Willy from Indonesia
      Business traveler
      Executive
      Stayed 1 night in November 2016

      Not good enough”

      I know it's cheap but I will never stay with them ever again

      Reviewed November 03, 2016

      See room deals

      2.0
      Mohammed from Malaysia
      Group
      Deluxe
      Stayed 3 nights in July 2018

      Poor in accomodation....the aircond was not in a good condition although have been reported. ”

      5 times i reported the faulty

      Reviewed August 01, 2018

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      4.0
      joni from Indonesia
      Business traveler
      Deluxe
      Stayed 5 nights in October 2016

      no”

      no

      Reviewed January 24, 2017

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      4.0
      joni from Indonesia
      Business traveler
      Deluxe
      Stayed 1 night in October 2016

      no”

      no

      Reviewed January 24, 2017

      See room deals

      4.0
      joni from Indonesia
      Business traveler
      Deluxe
      Stayed 1 night in October 2016

      no”

      no

      Reviewed January 24, 2017

      See room deals

      6.7
      Good
      Isa from Malaysia
      Solo traveler
      Superior
      Stayed 2 nights in November 2015

      Good hotel and nearby the city centre. ”

      Walking distance to the river and bus station. Staff are friendly and will try to help you. They clean the room everyday.
      Reviewed March 19, 2016

      See room deals

      3.2
      ELY from Indonesia
      Family with young children
      Executive
      Stayed 3 nights in October 2017

      Bad staff attitude”

      staff yg tidak ramah, kamar yg tdk dibersihkan setiap hari, air minum tdk dikasih, handuk juga tdk di ganti, sabun shampoo tdk ada, air panas yg tdk panas, resto yg tdk bisa layanan kamar jika hotel.ada acara . sangat tdk menyarankan tinggal di hotel ini

      Reviewed October 06, 2017

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      3.6
      ELY from Indonesia
      Family with young children
      Executive
      Stayed 2 nights in September 2017

      Saya tinggal 1 minggu di borneo hotel dg kesan yg sangat buruk. Handuk yg tidak diganti dg yg baru, ”

      Sabun tidak dikasih, air minum tdk di kasih setiap hari, gelas yg habis di pakai tdk di cuci, staff yg tdk ramah kecuali front staff, tidak bisa layanan kamar saat hotel menerima acara dari pihak luar walaupun acaranya masih 5 jam baru betrangsung. Sangat tidak merekomendasikan hotel borneo ke rekan2 traveler kecuali sangat terpaksa tdk ada hotel lain di pontianak.

      Reviewed October 02, 2017

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      9.2
      Exceptional
      kurnia from Indonesia
      Business traveler
      Superior
      Stayed 3 nights in March 2017

      lokasi strategis”

      bersih, nyaman, Staff ramah dan lokasi cafe yang sangat bagus

      Reviewed April 04, 2017

      See room deals

      5.6
      EDDY from Indonesia
      Family with teens
      Superior
      Stayed 2 nights in October 2015

      wisata”

      fasilitas jelek, sarapan sederhana, lokasi kurang

      Reviewed March 12, 2016

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