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Billion Waterfront Resort
Deluxe Harbour View, Billion Waterfront Resort in Labuan
Swimming pool, Billion Waterfront Resort in Labuan
Swimming pool, Billion Waterfront Resort in Labuan
Ballroom, Billion Waterfront Resort in Labuan
Exterior view, Billion Waterfront Resort in Labuan
Exterior view, Billion Waterfront Resort in Labuan

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7.4

Very good

809 reviews

809 reviews

See map

8.1

Excellent

Location rating score

Excellent location - Inside city center
Parking
Available
Nearby landmarks
Labuan Square 250 m
Financial Park 250 m
Giant 250 m
Golden Bowling 330 m
International Sea Sport Complex 650 m
Labuan Town 670 m
Labuan Marine Museum 730 m
Taman Awam Pantai Tanjung Purun 820 m
Milimewah 860 m
Labuan Supermarket 930 m

Billion Waterfront Resort

1, Jalan Wawasan, Labuan Main Town, Labuan, Malaysia, 87000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Labuan Main Town, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Labuan Airport. This 4-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Inside city center

Check-in [24-hour]

Excellent breakfast

Excellent view

Free Wi-Fi in all rooms!

Facilities

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Swimming Pool

Restaurants

Coffee shop

Laundry service

Your dates are popular among travelersUsers are booking a place in Labuan every 11 minutes on Agoda.com
Value for money7.4
Location rating8.1
Nearest airportLabuan Airport (LBU) - Malaysia
Distance to airport2.3 km

Rooms available at Billion Waterfront Resort

Very good
Room comfort & quality

7.6

Executive Suite
...
  • Room size: 20 m²/215 ft²
  • Park view
  • 1 double bed
Enter dates to see prices
Presidential Suite
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 1 double bed
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Deluxe Pool View
...
  • Room size: 15 m²/161 ft²
  • Pool view
  • 1 double bed
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Deluxe Harbour View
...
  • Room size: 16 m²/172 ft²
  • Harbor view
  • 1 double bed
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Junior Suite
...
  • Room size: 20 m²/215 ft²
  • Park view
  • 1 double bed
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Deluxe Park View
...
  • Room size: 15 m²/161 ft²
  • Park view
  • 1 double bed
Enter dates to see prices
Room Assigned on Arrival
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Billion Waterfront Resort?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Billion Waterfront Resort?

    For those who wish to drive their own cars, Billion Waterfront Resort has a car park available for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Labuan with private transportation, the resort can arrange taxi service.

    What is the smoking policy at Billion Waterfront Resort?

    Billion Waterfront Resort does permit smoking in some areas and is not 100% smoke-free. The resort offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

    What is the closest airport to Billion Waterfront Resort?

    The closest airport is Labuan Airport, 2.3 km away from Billion Waterfront Resort.

    What are popular attractions near Billion Waterfront Resort?

    Billion Waterfront Resort is located in Labuan Main Town area, which is famous for attractions such as Labuan Square, Labuan Marine Museum and Taman Awam Pantai Tanjung Purun.

    What popular beaches are close to Billion Waterfront Resort?

    Billion Waterfront Resort is located in the Labuan Main Town area, which includes Pancur Hitam Beach and Pohon Batu Beach.

    See map

    Explore the neighborhood

    Overall rating:

    7.4

    Very good
    809 reviews
    Cleanliness
    7.1
    Facilities
    7.2
    Location
    8.1
    Read all reviews >
    More about Billion Waterfront Resort

    More about Billion Waterfront Resort

    Billion Waterfront Resort

    Billion Waterfront Resort is the perfect choice for travelers who want to take in the sights and sounds of Labuan. Experience an urban escape in Labuan with a stay at Billion Waterfront Resort, with its exceptional location right in the city center. Keep your options open! Whatever your interests in Labuan, you'll access them conveniently with a stay at Billion Waterfront Resort, just 2.3 km from Labuan Airport.
    At Billion Waterfront Resort, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the resort keeps you connected throughout your stay. Exploring Labuan is made even more convenient with the taxi services available at the resort. For those driving their own car, parking is available for guests.
    Always get the assistance you need with front desk services including luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Billion Waterfront Resort. For guests who would like to smoke, the designated smoking areas are available.
    All rooms at Billion Waterfront Resort are designed and decorated to make guests feel right at home. Enjoy your stay even more at the resort, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Billion Waterfront Resort are available with design features like a separate living room. For a bit of entertainment, guests will find television available in some selected rooms.
    Bathroom amenities are just as important as others, and at the resort you'll find toiletries, bathrobes and towels available in some guest bathrooms.


    Dining and things to do

    Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the resort assures that you'll always have convenient and delicious choices.


    Reasons to stay here

    Compared to the city's accommodation options, this resort scored higher than 92% of them for food and dining.
    According to guests who stayed here, this resort's room comfort is rated higher than 96% of other accommodations in Labuan.

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    Amenities and facilities

    Very good
    Facilities

    7.2

    Most talked about facilities

    Swimming Pool

    58 mentions

    Breakfast

    57 mentions

    Housekeeping

    30 mentions

    Internet

    24 mentions

    Languages spoken
    • English
    • Malay
    Internet access
    • Free Wi-Fi in all rooms!
    • Wi-Fi in public areas
    Dining, drinking, and snacking
    • Coffee shop
    • Restaurants
    • Room service
    Services and conveniences
    • Currency exchange
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Laundry service
    • Luggage storage
    • Safety deposit boxes
    • Smoking area
    Access
    • Check-in [24-hour]
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]
    Getting around
    • Car park [on-site]
    • Taxi service
    • Valet parking
    Available in all rooms
    • Air conditioning
    • Bathrobes
    • Carpeting
    • Desk
    • Free bottled water
    • Linens
    • Mirror
    • Non-smoking
    • Smoking allowed
    • Toiletries
    • Towels
    • TV

    Location

    1, Jalan Wawasan, Labuan Main Town, Labuan, Malaysia, 87000
    Excellent
    Location

    8.1

    Airports
    • Labuan Airport (LBU) - Malaysia
      2.3 km
    • Brunei International Airport (BWN) - Brunei Darussalam
      50.5 km
    Hospital or clinic
    • Klinic Ramlee & partner
      1.1 km
    Convenience store
    • Moorthy Mini Market Store
      730 m
    Cash withdrawal
    • ATM
      210 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 2-12 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 13 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until12:00
    • Reception open until00:00
    The property
    • Number of rooms 94
    • Year property opened1994

    Reviews of Billion Waterfront Resort from real guests

    Provided by verified guests of Agoda
    7.4
    /
    10
    Cleanliness7.1
    Facilities7.2
    Location8.1
    Room comfort and quality7.6
    Service7.1
    Value for money7.4
    High score for Labuan
    Rating
    9+ Exceptional (62)
    8-9 Excellent (71)
    7-8 Very Good (152)
    6-7 Good (79)
    <6 Below Expectation (126)
    Time of the year
    Mar - May (108)
    Jun - Aug (93)
    Sep - Nov (143)
    Dec - Feb (146)
    All guests (809)
    All room types
    All languages

    Show reviews that mention 

    Showing 490 verified guest comments
    12345
    10.0
    Exceptional
    Ujjwal from Nepal
    Couple
    Deluxe Park View
    Stayed 1 night in February 2017

    Great stay. ”

    Well we took some time to discover hotel as we were new to Labuan (drove ourself). Friendly and welcoming staff, good food at Sunset bar. Room was spacious, quiet environment even though its just 500 metres away from town centre. All facilities were at good condition and amazing breakfast. Strongly recommended for stay.

    Reviewed February 06, 2017

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    8.8
    Excellent
    WAN from Malaysia
    Solo traveler
    Deluxe King Room
    Stayed 3 nights in December 2017

    Serene and clean”

    Love the location - about 800m walk to Layang-Layang Beach, 1km walk to town, 100m walk to Ujana Kewangan (UK). Love the big trees that provided the shade on my walk to UK. I also love the harbour view from my room. Cleanliness wise, it's more than what i expected. This hotel is just perfect for everyone. Not to mention, Labuan is super safe even for solo female traveler.

    Reviewed December 18, 2017

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    8.0
    Excellent
    Stephen from United Kingdom
    Solo traveler
    Deluxe Pool View
    Stayed 3 nights in May 2014

    Convenient, clean and quite comfortable”

    pool area, spaciousness, ......

    The Waterfront is at the endo fhte main strip in Labuan town, but its only 10 mins walk from ferry terminal etc. Its set in large grounds with a large pool area. Whilst the rooms are good size, only those in the main block have balconies. The overall standard is that of 4* and not 5*, but the staff are generally attentive and friendly.

    Reviewed May 26, 2014

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    10.0
    Exceptional
    Ravin from Malaysia
    Couple
    Deluxe Park View
    Stayed 2 nights in February 2015

    My perfect choice - Hotel to stay”

    Room is excellent, Cheerful Staff and Within walking distance to town

    This is my first trip to Labuan. After very much thoughts I took the challenge of selecting this hotel and it was truly worth for money. I would definitely recommend this to my company and fellow friends. Hoping to be there once again maybe by year end (if possible). A perfect atmosphere to relax both physically and mind, I felt I am at home all the way. Cheers

    Reviewed March 02, 2015

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    8.0
    Excellent
    lili from Malaysia
    Couple
    Deluxe Pool View
    Stayed 3 nights in December 2016

    Good stay ”

    Location wise I would say this hotel has it all..walking distance to a mall and there was a food court just across the hotel. Labuan town itself is pretty small, I guess everywhere is walking distance. The room is huge, huge pool. The sad part about this hotel is that they allowed outsider to use the pool over the weekend, so it was almost like we r at the water park during the weekend. Too many people with children, so imagine the noise. Speaking of noise, we booked the pool view overlooking the Marina for this trip.. I almost didn't get a good sleep every night due to the noise from a bar which is just across my room.. probably 100meters away.. the bar is located right in front of the marina .. music was very loud .. and they were playing the music until almost 2am everyday.. I just give up and use an ear plug .. with that also, I could still hear the noise. Otherwise this hotel is a good place to stay.Just hope the bar owner could be more inconsiderate with the hotel guest.

    Reviewed December 19, 2016

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    9.2
    Exceptional
    Tan from Singapore
    Family with young children
    Deluxe Park View
    Stayed 2 nights in November 2016

    Thumb up!”

    We like the great view of the yacht and sea! Love the Saturday night meal spread. BBQ satay is good, live band is fantastic. Room is spacious. Pool is big. Will come back again if I visit labuan. Breakfast need to improve, mee hoon and fried rice too dry and tasteless... Can be slightly more moist.

    Reviewed November 21, 2016

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    7.0
    Very good
    Rowan from Australia
    Solo traveler
    Deluxe Pool View
    Stayed 2 nights in December 2014

    City hotel”

    Large rooms, sunset bar, large pool

    The billion hotel is a modern, clean hotel located near the town centre. Shops and restaurants are within walking distance as are markets. There is an abundance of nightlife in the town centre also. I did not eat at the hotel so I can not comment on it. Labuan is a small island that it's easily navigated by motorcycle or by taxi, the war memorial is approximately 20 mins walk from the hotel. Getting around the island is possible in around 40 minutes by car. The pool at the hotel is large and clean, while I was there I was undisturbed by other patrons. The staff were a little slow preparing my room when checking in, I suspect this was do to oil industry workers cew changing at the hotel.

    Reviewed December 16, 2014

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    10.0
    Exceptional
    Roberta from Canada
    Solo traveler
    Deluxe Pool View
    Stayed 2 nights in January 2017

    High end comfort yet reasonably priced.”

    Very nice hotel for a layover or family getaway. Great pool, excellent breakfast. Friendly, helpful staff. Good location close to downtown Labuan.

    Reviewed January 27, 2017

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    7.2
    Very good
    Narayanan from India
    Couple
    Deluxe Harbour View
    Stayed 1 night in September 2017

    we also had my elder sister who got an extra bed ”

    the best part of billion waterfront was the rooms with harbour view ,the balcony where one could gaze into the sea and the ships in the horizon was beautiful ,the location just opposite the financial mall and the city is very convenient ,breakfast was good and reception staff were helpful specially the manager was very genial and smiling and soft spoken and addressed our issue with so much hospitality ,on check out the ladies in reception were very helpful in getting us a cab and also keeping a bag safely which I forgot to take till I came back to retrieve it ,the hotel needs a facelift but as its becoming a bit jaded and the check in at 3pm and check out at 12 noon is a bit unfair though they were accommodative of giving us a room on arrival and also a late check out with no extra charge but still that's a favour not a right ,still I would stay here again

    Reviewed September 14, 2017

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    8.0
    Excellent
    Dianalyn from Malaysia
    Couple
    Deluxe Park View
    Stayed 2 nights in July 2017

    Relaxing place to stay in.”

    Loved the place, it is really calming and relaxing even though it is located at the city. Also really appreciate the preparation the staffs made for us, we were very happy during our stay there. We would stay there again if we were to visit Labuan again. All in all, I would recommend this resort to my friends.

    Reviewed July 13, 2017

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    Dear Dianalyn, Greetings from Billion Waterfront! Thank you for staying with us and for taking the time to review our property. We are so happy that you had a good stay with us, and thank you for appreciating our staff which we will share to our associates accordingly. Looking forward to welcoming you and your loved ones soon! Thank you, Mainol J. Front Office Manager

    Responded July 17, 2017
    Billion Waterfront Resort
    10.0
    Exceptional
    MOHD from Malaysia
    Business traveler
    Deluxe Park View
    Stayed 3 nights in September 2016

    Can i get free nights stay?”

    i want free nights from Billion Waterfront Resort

    Reviewed September 28, 2016

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    9.2
    Exceptional
    Clifford from Brunei Darussalam
    Family with young children
    Deluxe Pool View
    Stayed 1 night in March 2017

    Great time”

    We a great time at the Waterfront. We took the poolside view an could see the the sea from our room. The bed was comfortable and the room we got was big enough for my little one to run around. I also did request for connecting rooms but because of the bed type (King Size) we couldn't get it, only twin rooms are connected. It didn't bother us too much, we were however upset that we had no wifi in the room. We complain led twice but we still couldn't get any wifi, the signal was strong in the hallway. All in all it was great and my little one had fun, that was all that really mattered to us.

    Reviewed March 24, 2017

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    7.2
    Very good
    Phua from Singapore
    Business traveler
    Deluxe Park View
    Stayed 2 nights in January 2018

    Good location if you are...”

    an offshore worker. It is right next to the marina where workers can book the speedboat to the Bay of Brunei. Across the road in the Labuan Financial Park. Hence if you are a bank worker, it is ideal as well. In terms of facilities, it is not too great, probably a swimming pools. However, if you are in Labuan for a holiday, the old town is a short walk away. Anything further, get a bus or rent a car.

    Reviewed January 25, 2018

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    10.0
    Exceptional
    Gurvinder from Malaysia
    Group
    Deluxe Pool View
    Stayed 2 nights in August 2016

    best hotel in town ”

    did a trip with my friends over the weekend...its the best hotel in town. great location within 5 mins walking distance from main city center. hotel is great with big swimming pool. highlight of the hotel - the kraken bar with is within the hotel area good place with drinks n food. lovely place. highly recommended.

    Reviewed August 19, 2016

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    7.2
    Very good
    Norlela from Malaysia
    Couple
    Deluxe Harbour View
    Stayed 2 nights in August 2017

    Lovely short break in Labuan”

    The hotel was conveniently located near the Labuan Financial Park and the beach. Our room was huge and cheap (great discount virtue of agoda's points reward) and had a fantastic view of the harbour. Had a lovely quiet break in Labuan.

    Reviewed August 25, 2017

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    8.0
    Excellent
    Wong from Malaysia
    Business traveler
    Deluxe Park View
    Stayed 2 nights in February 2016

    Nice view”

    Hotel located in heart of Labuan town,hotel room is big and clean.Staffs was friendly.

    Reviewed June 22, 2016

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    5.7
    David from New Zealand
    Family with teens
    Deluxe Pool View
    Stayed 1 night in November 2015

    A disappointing stay”

    Location is great, the rooms are large and generally the management is accommodating regarding late and early check out/check in.

    We have been coming to Waterfront for over 15 years and this time was disappointing. Despite advertising WiFi, the system does not really work in the rooms. The signal (when working) is weak and fluctuating. The room only had 1 cup and saucer and 1 glass. The room carpet needs vacuuming with crumbs, hairs etc left over from previous guests. We did not receive face flannels and hand towels, only 2 bath towels. The pool is great, but open to the general public so at 15 ringgit per person (including a towel) and children under 3 years are free, it becomes a public swimming pool late in the afternoon. Not a relaxing time for hotel guests. The Sunset Bar, which was under renovation since at least December 2015, remains in the same unfinished condition nearly 1 year later when we last stayed. The grounds around the pool which like the Sunset Bar are being upgraded, still (after our stay in December 2015) has bare soil, unkempt grass areas and bare dirt tracks where people short cut. It looks bad and gives clearly the impression that little effort is being made to present the pool area, along with the Sunset Bar as a major pleasant feature of the hotel. The hotel appears 'tired' and that costs are being cut in many areas. Despite years of loyalty and great stays with the Billion Waterfront, it is unlikely we will return.

    Reviewed November 12, 2015

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    7.2
    Very good
    ALESIA from Malaysia
    Family with teens
    Deluxe Pool View
    Stayed 1 night in August 2016

    Centrally located and reasonable!”

    The hotel is centrally located in Labuan town and they have big sized room as well. Reasonably priced and facilities are good as well.

    Reviewed December 18, 2016

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    6.0
    Anindya from Indonesia
    Family with young children
    Deluxe Pool View
    Stayed 2 nights in December 2014

    Over rated hotel”

    location, view, spacious room

    I visited Labuan for the 1st time for vacation with parents and young kids. I arrived at 2pm but I have to wait until 3 pm. I saw the check-in time is 3pm on the board which is so late. I booked 2 Deluxe Pool View rooms (higher price compared to park view) for 2 days. I received the room card keys and I went to the rooms without guided by the room boy and I went to the wrong building. Finally I found the rooms at 3rd floor in different building but they were park view, then I walked back to receptionists (2 ladies) to complain. They changed to another rooms (without feeling guilty) but when I found the rooms, again they were park view ! fortunately there was a kind room lady helped me to manage the rooms issue with the receptionist. After waiting for several minutes I walked to receptionist to get new keys and they did not apologize for their mistake. so I wasted 1,5 hours. The next afternoon when we went back to the hotel, we could not use the keys. I walked to the receptionist to complain then they activated the keys. No feeling guilty at all. I don't know what is wrong with the hotel system since I have already booked for 2 days in advance. The wifi router in front of my room was not functioning, they fix it the next day after I complain. The management should improve their service to be considered as a real four stars hotel rather than displaying ferrari and lamborgini. and the check time should be earlier than 3 pm.

    Reviewed December 25, 2014

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    6.8
    Good
    Siew from Malaysia
    Business traveler
    Deluxe Park View
    Stayed 1 night in March 2017

    Not Pleasant Stay ”

    1. Used to stay here everytime visiting Labuan. 2. Wifi problem although already inform prior to stays. Need wifi for working purposes AND work was distributed badly. 3. Requested for non smoking room but was given smoking room. 4. Requested large bed but was given two single bed. Why do I need two single bed if I am staying alone? 5. Only positive was requested high floor and given high floor.

    Reviewed April 02, 2017

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