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BIG Hotel
BIG Hotel
BIG Hotel
BIG Hotel
BIG Hotel
BIG Hotel
BIG Hotel

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8

Excellent

1,281 reviews

1,281 reviews

Housekeeping45
Breakfast35
Shops8
See map

8.7

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Temple of Leah 2.3 km
Ayala Center 3.1 km
Casa Gorordo Museum 4.2 km
Yap Sandiego Ancestral House 4.3 km
Fort San Pedro 4.7 km
Basilica De Sto. Nino 4.8 km
Colon Street 4.9 km
Magellan's Cross 4.9 km
Taoist Temple 5.0 km
Tops Lookout 8.4 km
Nearby landmarks
HearthHub Clinic 100 m
Parkmall 130 m
MetroCebu Oral Rehabilatation Center 250 m
Chong Hua Hospital Mandaue & Cancer Center 350 m
Cebu International Convention Center 380 m
Medical Arts Building 400 m
Community clinic 400 m
mandaue upstate dental 450 m
Cebu Doctors' University 540 m
2021

BIG Hotel

A. Seno Street, Mandaue City, Cebu, Philippines, 6014 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Mandaue City part of Cebu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Basilica De Sto. Nino. Massage and restaurant are among the special facilities that will enhance your stay with on-site convenience.

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Highlights

Front desk [24-hour]

Excellent breakfast

Complimentary WIFi in all rooms

A/C

Daily cleaning

Safety Seal

The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Car park

Complimentary WIFi in all rooms

Restaurants

Coffee shop

Bar

Room service

Safety deposit boxes

Your dates are popular among travelersUsers are booking a place in Cebu every 2 minutes on Agoda.com
Value for money8.1
Location rating8.7
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport5.5 km

Rooms available at BIG Hotel

Executive Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed
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Penthouse
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed
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Business Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
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Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 2 double beds
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Standard Twin Room
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 2 single beds
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Standard Double Room
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 double bed
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Room Assigned on Arrival
...
  • Balcony/terrace
  • Shower
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Executive Suite
...
  • Balcony/terrace
  • Shower
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Deluxe Room, 2 Double Beds
...
  • Shower
  • 2 double beds
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Executive Suite (2 Single Bed)
...
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    Frequently asked questions

    What time is check-in and check-out at BIG Hotel?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

    How do I get to BIG Hotel?

    For those who wish to drive their own cars, BIG Hotel has a car park available for guests. Parking is free for guests.

    Is breakfast offered at BIG Hotel?

    Wake up to a great buffet breakfast at BIG Hotel.

    What are my dining options at BIG Hotel?

    BIG Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Asian cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

    Can special events be hosted at BIG Hotel?

    You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at BIG Hotel. Small or intimate events like birthday parties and graduation parties can also be accomodated. Services for in-house catering and wireless internet are offered to help your event go smoothly.

    Can business events be hosted at BIG Hotel?

    On-site venues and convenient event services make BIG Hotel an ideal choice for hosting events such as conferences and meetings. The 4 venues can accommodate up to 25 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at BIG Hotel?

    BIG Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What restaurants are nearby BIG Hotel?

    BIG Hotel is located in Mandaue City, famous for good restaurants such as Tokyo Table Cebu, Kogi-Q and Adora's Restaurant.

    What popular shopping places are close to BIG Hotel?

    BIG Hotel is located in Mandaue City area which features shopping places such as J Centre Mall and Parkmall.

    What are popular attractions near BIG Hotel?

    BIG Hotel is located in Mandaue City area, which is famous for attractions such as Skywaterpark Cebu, St. James Amusement Park and Cebu International Convention Center.

    What popular natural sightseeing spots are close to BIG Hotel?

    BIG Hotel is located in the Mandaue City area, which is famous for natural sightseeing destinations such as Cansaga Bay.

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    Explore the neighborhood

    What people love about BIG Hotel

    • 9.6

      Exceptional
      Cleanliness

      "The hotel is nice, clean and has a restaurant."

      D.R.

      |

      May 29, 2022

    • 8.8

      Excellent

      "Beds firm and big enough with kids."

      Danielle

      |

      May 24, 2022

    • 10

      Exceptional
      Staff 

      "Staff were really accommodating"

      Jean

      |

      May 14, 2022

    Property ranking|Compared to 1,848 Cebu properties
    See all rankings
    Location score
    8.7/10
    Room size
    32 sqm.
    Room comfort score
    7.1/10
    Cheapest price score
    Better than
    93
    %
    of Cebu properties
    Bigger than
    93
    %
    of Cebu properties
    Better than
    90
    %
    of Cebu properties
    Better than
    86
    %
    of Cebu properties
    Overall rating:

    8

    Excellent
    1,281 reviews
    Cleanliness
    8.0
    Facilities
    7.2
    Location
    8.7
    Read all reviews >
    What travelers say they love:
    Nice Place to stay while visiting Cebu
    Dr. from Philippines
    Business traveler
    More about BIG Hotel

    More about BIG Hotel

    BIG Hotel

    Wake up to the wonder of Cebu with a stay at BIG Hotel, located only minutes from the heart of the city. Sampling the authentic culture of Cebu is easy with a stay at BIG Hotel, just 4.8 km from Basilica De Sto. Nino.
    Every effort is made to make guests feel comfortable by providing the best in services and amenities. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service and safety deposit boxes.
    In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
    Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms at BIG Hotel include a balcony or terrace, as part of the room design. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms.
    Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer in some select rooms.


    Dining and things to do

    Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
    Hotel's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the massage.


    Around the property

    Take some time to explore Cebu. Your exploration of the surroundings of BIG Hotel begins with a visit to Ayala Center only 3.1 km away.


    Reasons to stay here

    This hotel's food and dining score higher than 93% of accommodations in the city.
    This hotel scores higher than 93% of accommodations in the city for its location.
    Room comfort is said to be outstanding here, scoring higher than 89% of accommodations in the city.

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    Amenities and facilities
    Very good
    Facilities

    7.2

    Most talked about facilities

    Breakfast

    45 mentions

    Housekeeping

    24 mentions

    Internet

    22 mentions

    Food & Dining

    18 mentions

    Languages spoken

    • English
    • Filipino

    Accessibility

    • Wheelchair accessible

    Internet access

    • Complimentary WIFi in all rooms
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Garden
    • Massage

    Cleanliness and safety

    • Body thermometer
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Hand sanitizer
    • Hygiene certification
    • Physical distancing of at least 1 meter
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Restaurants
    • Room service

    Services and conveniences

    • Chapel
    • Concierge
    • Daily cleaning
    • Disabled facilities
    • Elevator
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    For the kids

    • Family room

    Access

    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]

    Getting around

    • Car park [free of charge]

    Available in all rooms

    • A/C
    • Complimentary drinking water
    • Desk
    • Non-smoking
    • Satellite/cable channels
    • Shower
    • Wi-Fi
    • Wi-Fi [complimentary]
    Food and dining
    Breakfast options
    • Continental
    Location
    A. Seno Street, Mandaue City, Cebu, Philippines, 6014
    Excellent
    Location

    8.7

    Airports

    • Mactan-Cebu International Airport (CEB)
      5.5 km 22 min drive
    • Bohol–Panglao International Airport (TAG)
      85.9 km 3.5 hour drive

    Public transportation

    • Cebu North Bus Terminal
      1.2 km
    • Cebu South Bus Terminal
      5.3 km

    Hospital or clinic

    • HearthHub Clinic
      100 m

    Shopping

    • SM Seaside City Cebu
      7.5 km

    Convenience store

    • 7 Eleven
      450 m

    Cash withdrawal

    • ATM
      150 m
    What's nearby

    Popular landmarks

    • Temple of Leah
      2.3 km
    • Ayala Center
      3.1 km
    • Casa Gorordo Museum
      4.2 km
    • Yap Sandiego Ancestral House
      4.3 km
    • Fort San Pedro
      4.7 km
    • Basilica De Sto. Nino
      4.8 km
    • Colon Street
      4.9 km
    • Magellan's Cross
      4.9 km
    • Taoist Temple
      5.0 km
    • Tops Lookout
      8.4 km

    Nearby landmarks

    • HearthHub Clinic
      100 m
    • Parkmall
      130 m
    • MetroCebu Oral Rehabilatation Center
      250 m
    • Chong Hua Hospital Mandaue & Cancer Center
      350 m
    • Cebu International Convention Center
      380 m
    • Medical Arts Building
      400 m
    • Community clinic
      400 m
    • mandaue upstate dental
      450 m
    • Cebu Doctors' University
      540 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds vary by room. Please check each room's capacity for details.

    All children are welcome.

    Children 0-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking 6 or more rooms, special policies may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00
    • Reception open until00:00

    Getting around

    • Travel time to airport (minutes)28

    The property

    • Number of bars/lounges1
    • Number of floors7
    • Number of restaurants1
    • Number of rooms 148
    • Year property opened0
    • Most recent renovation0

    Reviews of BIG Hotel from real guests

    Provided by verified guests of Agoda
    8.0
    /
    10
    Cleanliness8.0
    Facilities7.2
    Location8.7
    Room comfort and quality7.1
    Service8.1
    Value for money8.1
    High score for Cebu
    Rating
    9+ Exceptional (141)
    8-9 Excellent (75)
    7-8 Very Good (132)
    6-7 Good (40)
    <6 Below Expectation (113)
    Time of the year
    Mar - May (117)
    Jun - Aug (123)
    Sep - Nov (136)
    Dec - Feb (125)
    All guests (1,263)
    All room types
    All languages

    Show reviews that mention 

    Showing 501 verified guest comments
    12345
    10.0
    Exceptional
    STEVEN from United States
    Family with young children
    Standard Twin Room
    Stayed 2 nights in November 2016

    New Luxury Hotel w/ buffet breakfast across from Parkmall ”

    5 star service for affordable rates. Nice design features throughout. Perfect for any occaisson. Great location between Cebu & Mandaue across from the very new Parkmall. Many fine eateries just outside! Everything in the area is clean & new, quite a relief from the rest of the city. Near bureau of immigration & DFA. If you have kids the Playzone in Parkmall will guard your kids while you do your business around town & they won't even miss you. I love BIG Hotel!

    Reviewed November 05, 2016

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    9.2
    Exceptional
    Christine from Philippines
    Couple
    Executive Room
    Stayed 1 night in June 2018

    We had fun but there are few cons”

    It's next to parkmall so we stroll around the mall when we got bored at the hotel and next to city time square. We had fun taking pictures inside the room, at the balcony and at the lobby. Breakfast was very good as well. Balcony view is nice, you see decent city lights from the buildings nearby. Transportation is easy & accessible. Just a few cons. There were cups and coffee in the room but no water heater, so we were not able to drink the coffee. The big hotel suite has water heater, I don't know this one doesn't have. No rug outside the bathroom, the room is not carpeted. So after shower, you will eventually get the floor wet since there's no rug when you step out the bathroom The lock detector is not working, at one point, our last time to get inside the room, the lock detector could not detect the card, we ask help to the cleaner then the cleaner ask help to the bell man, it was defective The elevator has a small space. I think this is the smallest elevator I have encountered.

    Reviewed June 25, 2018

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    9.6
    Exceptional
    Geraldine from Philippines
    Couple
    Executive Room
    Stayed 1 night in September 2017

    Beautifully designed hotel, great location, great service”

    BIG Hotel Cebu has beautiful interiors! Every area is picture perfect worthy! Even the fire exit stairs has designs! The staff were all friendly and helpful. The breakfast buffet is tummy filling - they serve Cebu's notable dishes. The room is clean and spacious. There is an art gallery on the ground floor featuring Cebu's local artists. All the paintings are for sale.The location is right in front of Park Mall and beside the hotel are restaurants, convenience stores and even a karaoke bar. It's also 15 - 20 minutes away from the famous Magellan's Cross. I just wish they had a swimming pool as part of their facilities.

    Reviewed September 19, 2017

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    10.0
    Exceptional
    Joseph from United States
    Couple
    Standard Twin Room
    Stayed 1 night in January 2020

    Great Value”

    No Cebu hotel has a friendlier staff than Big Hotel. Mall is across the street, WALK. The bed, pillows are very comfy. Room is clean and very quiet. Breakfast sufficient. Bang for the buck, best in Cebu City. Do not pay too much at other hotels. Stay here!

    Reviewed January 28, 2020

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    10.0
    Exceptional
    CLAMENCE from Singapore
    Family with young children
    Executive Room
    Stayed 1 night in January 2017

    Awesome Place ”

    Staffs, Dining & Cleanliness It is a wonderful experience staying at Big Hotel. This is my 1st time staying in this Hotel and I couldn't find the words to describe how wonderful it was to stay here while I'm on vacation in Cebu. The room is spacious, clean and quite. The breakfast could have more variety for western dishes. The hotel is near park mall which good for day and night life. Overall good location and awesome hotel, Will book this hotel in June 17. again

    Reviewed February 07, 2017

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    9.2
    Exceptional
    Herbey from Philippines
    Business traveler
    Executive Room
    Stayed 3 nights in February 2020

    Cozy within Metro”

    Great staff! Perfect for Business Travel as it is situated within major business hub of Mandaue City. Just beside the hotel are lots of restaurant, convenience stores, and even a huge supermarket! Cons: Breakfast Buffet is below satisfaction.

    Reviewed February 26, 2020

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    10.0
    Exceptional
    LES from Philippines
    Couple
    Executive Room
    Stayed 1 night in November 2018

    EXCELLENT FACILITIES ”

    The BIG HOTEL is in a very convenient location with many restaurants within a short walking distance and a large mall also. the room was clean and spacious, the staff were always pleasant with a smile and a greeting whenever they saw us, the restaurant had excellent food including the included breakfast. I will stay here again next time i am in Cebu and highly recommend this place to anybody and everybody.

    Reviewed November 17, 2018

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    10.0
    Exceptional
    Editha from Philippines
    Business traveler
    Penthouse
    Stayed 1 night in September 2017

    Nice hotel... feels like home with friendly and accomdating staff members”

    My dad and mom said that Big Hotel will be our family's official hotel when in Mandaue City. Feels like home.

    Reviewed September 30, 2017

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    8.8
    Excellent
    Anthea from Philippines
    Business traveler
    Executive Room
    Stayed 1 night in September 2019

    Pleasant Business Hotel”

    Great place to stay for business when most of your meetings or dealings are in the Mandaue area. It's situated right across the mall. The room was clean, comfy and spacious. I stayed overnight on a weekday. My request for late check out was granted by the reception staff. The breakfast food selection was quite nice. I would stay here again.

    Reviewed September 13, 2019

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    9.2
    Exceptional
    Marco from Australia
    Solo traveler
    Executive Room
    Stayed 3 nights in July 2018

    Good spot with room for improvement”

    Have been here several times as it is strategically located between airport and ferry pier, with dozens of low priced local restaurants around the corner. BIG hotel is good value with breakfast buffet included. Downsides are no safe and no fridge in the room and the internet connection is quite terrible every single time. Don't count on it working, certainly not in the room. You would think that after a few years they got their act together with an effective WiFi network.

    Reviewed July 22, 2018

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    8.8
    Excellent
    Osler from Philippines
    Business traveler
    Penthouse
    Stayed 3 nights in August 2019

    Value for money”

    Location is excellent within Mandaue City area. Lot of restaurants and bars around the hotel. A 7-11 store is beside the hotel. Right across is a mall/supermarket

    Reviewed October 09, 2019

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    10.0
    Exceptional
    Carli from United States
    Couple
    Penthouse
    Stayed 1 night in August 2019

    Beautiful ”

    Hotel was gorgeous and we really loved the hotel. Our ship from Bohol ended up not being able to leave on time so we didn’t get in til really late which was disappointing because we only had one night there and didn’t really get to enjoy the hotel and the area like we wanted to. The location was perfect, right across the street from the mall and a big shopping center with tons of restaurants. Also super close to the airport. Decoration in the room and hotel was beautiful and we had a penthouse room which was a loft style room so we had tons of space. Breakfast was included and there was a huge selection to chose from. Would definitely stay here again!

    Reviewed August 09, 2019

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    10.0
    Exceptional
    Rachel from Philippines
    Couple
    Executive Room
    Stayed 1 night in August 2016

    Great hotel to stay! ”

    I travel to cebu monthly and for a short stay, Big hotel has given me great experience to stay in. Lovely staff, good breakfast, comfortable rooms! Everything was awesome! Would love to go back here again.

    Reviewed August 11, 2016

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    8.8
    Excellent
    Asher from Philippines
    Couple
    Executive Room
    Stayed 3 nights in May 2018

    You Get What You Pay”

    It was a nice stay with BIG. The price itself is so pocket-friendly and their staffs are all welcoming and accommodating. Pros — clean and huge executive room. Foods are delish and place is convenient to nearby restos and shops. Cons — shower is worse, for real. Food choices are minimal. You can’t ask for 2 glasses of ice or more because they’re going to charge you. They can only give 1 free glass of ice. They auto-convert it to bucket and charge you P50. No personal fridge in the room. They only have 2 pillows (1 per guest) as the room we stayed was good for 2. Overall, still a recommendable place especially to those who don’t stay the whole day in the hotel.

    Reviewed May 29, 2018

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    9.2
    Exceptional
    April from Philippines
    Family with young children
    Standard Twin Room
    Stayed 1 night in December 2019

    Exceptional”

    Location is great especially for someone not from Cebu - near food establishments. Rooms are good (quite large) except for the bathroom-just like an ordinary house toilet,shower heads needs to be replaced or cleaned so water comes out of it. Was able to stay at a cheap new hotel and it has an exemplary bathroom and that was just less than a 1000 peso room! Breakfast food is too limited and bland. The staff were nice and fast in the check in and check out process. Overall, it was good!

    Reviewed January 02, 2020

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    10.0
    Exceptional
    Reah from Australia
    Family with young children
    Deluxe Room
    Stayed 3 nights in March 2019

    Excellent”

    My family and I had a great stay at BIG hotel. Convenient, close to the airport and Parkmall is just across the road. I can highly recommend this hotel to anyone who wishes to roam around Cebu.

    Reviewed March 06, 2019

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    8.0
    Excellent
    Rachelle from Philippines
    Group
    Penthouse
    Stayed 3 nights in February 2019

    Excellent Location but very basic hotel”

    We normally stay at the Marriott (now Seda) or Radisson when we stay in Cebu and this is our first time to stay at this hotel. I decided to book three rooms, 2 Penthouse and 1 Business Suite. The penthouse wasn't worth the price difference in my honest opinion. Yes, you would get a bigger space, and yes you have a bigger sofa and a "dining" table but that's about it. Everything else is basically the same. The most helpful tip i could possibly share is for you to get the Deluxe Room with the 2 Double Beds, that would be more comfortable. The penthouse only had 1 double bed by the way, AGODA mentioned that it had 2 double beds, which technically was not the case. The second "double" bed was in fact a convertible leather sofa bed.. The towels desperately needed to be changed. Water pressure was weak. Breakfast was decent though. and location was great. Decent basic hotel. Will not be going back though.

    Reviewed March 01, 2019

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    10.0
    Exceptional
    Charisse from Philippines
    Couple
    Executive Room
    Stayed 1 night in March 2017

    Excellent location and clean”

    Stayed there for one night before leaving for our trip to Bohol. Chose it because it's near the pier and across Parkmall and next to City Times Square. Surprised when I asked the front desk guy why it's called BIG and he tells me it stands for Believe In God. Very nice. I just wished they put the exact Bible verse in the prints that they hanged in the rooms to avoid confusion. But all in all it was a good overnight stay. Despite having our room overlooking a somewhat busy street, we can't really hear much noive from outside.

    Reviewed April 21, 2017

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    9.2
    Exceptional
    ralph from United States
    Couple
    Executive Room
    Stayed 1 night in October 2018

    great location, one or 2 downsides”

    Park mall and dozens of restaurants and bars in short walking distance. Nice hotel, but lack of kettle and especially in room safe is a bummer. About equidistant to airport and pier one. Expect traffic every daylight hour. It's a go to place when you must overnight in Cebu.

    Reviewed October 07, 2018

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    8.0
    Excellent
    Marianne from Philippines
    Solo traveler
    Executive Room
    Stayed 1 night in May 2016

    You get more than what you pay for”

    GREAT! ... Interior design, ambiance, location, food (must-try chili crab). Very comfortable, strategically located near go-to places in Cebu City and Mandaue areas. Food served on time just within 15 mins. Food is great. Breakfast is great. I hope I won't be disappointed next time.

    Reviewed May 21, 2016

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