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Best Western i-City Shah Alam
Best Western i-City Shah Alam
Best Western i-City Shah Alam
Best Western i-City Shah Alam
Best Western i-City Shah Alam
Best Western i-City Shah Alam
Best Western i-City Shah Alam

Removed from saved list

8.2

Excellent

8,875 reviews

8,875 reviews

See map

8.4

Excellent

Location rating score

Excellent location - 2.9 kilometers from city center
Exceptional for walking
Parking
FREE
Walkable places
I-Kidz World

160 m

SnoWalk

220 m

I-City

260 m

I-City Waterworld

270 m

I-City Wax Musuem

270 m

Popular landmarks
Wet World Water Park Shah Alam

3.1 km

Shah Alam Lake Garden

3.2 km

Kompleks PKNS Shah Alam

3.6 km

Sultan Salahuddin Abdul Aziz Shah Mosque

4.2 km

Taman Botani Negara Shah Alam

4.4 km

Closest landmarks
weterworld icty

230 m

Klinik Mediveron

450 m

Medina Beauty

470 m

cik ateen azlan

490 m

Pharmacy

500 m

Best Western i-City Shah Alam

A-GF-01, No.6, Persiaran Multimedia, Selangor Golden Triangle., I City, Shah Alam, Malaysia, 40000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the I City part of Shah Alam, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous I-City Wax Musuem. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

260 meters to SnoWalk

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Announcements by hotel (1)
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

This property is in high demand!

4 travelers have booked today.

Value for money8.1
Distance to city center7.5 km
Location rating8.4
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport10.1 km

Rooms available at Best Western i-City Shah Alam

Very good
Room comfort & quality

7.5

2 Single Beds, Deluxe, Non-Smoking, In-Room
...
  • Room size: 24 m²/258 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
1 King Bed, Deluxe, Non-Smoking, In-Room
...
  • Room size: 24 m²/258 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
1 Queen Bed, Superior Room
...
  • Room size: 19 m²/205 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
2 Single Beds Superior Room
...
  • Room size: 19 m²/205 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
I-Suite
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
I-Suite - 24 Hours Stay
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
I-Suite - Free Waterpark Entrance
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Suite-1 King Bed, Non-Smoking, In-Room
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Suite-1 King Bed, Smoking Room
...
  • Room size: 35 m²/377 ft²
  • Smoking allowed
  • 1 king bed
Enter dates to see prices
1 Queen Bed Superior Room
...
  • Room size: 19 m²/205 ft²
  • Smoking allowed
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Best Western i-City Shah Alam?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Best Western i-City Shah Alam?

Best Western i-City Shah Alam is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 220 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Best Western i-City Shah Alam also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Best Western i-City Shah Alam has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Shah Alam with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Best Western i-City Shah Alam?

Wake up to a great buffet breakfast at Best Western i-City Shah Alam. A selection of food types including western, halal and asian breakfast options is available for guests. There's an additional charge of 28 MYR for adults and 16 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Best Western i-City Shah Alam?

Best Western i-City Shah Alam features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Best Western i-City Shah Alam?

Small or intimate events like honeymoons can also be accomodated. Event decoration service is offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at Best Western i-City Shah Alam?

On-site venues and convenient event services make Best Western i-City Shah Alam an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 4 venues can accommodate up to 140 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Best Western i-City Shah Alam?

Best Western i-City Shah Alam does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Best Western i-City Shah Alam?

The closest train, metro, or bus station to Best Western i-City Shah Alam is Padang Jawa Komuter Station, 1.7 km away.

What restaurants are nearby Best Western i-City Shah Alam?

Restaurants including Al Rawsha Restaurant, Wong Solo and Jemari Restaurant are popular in Best Western i-City Shah Alam’s neighborhood which is known as I City.

What popular shopping places are close to Best Western i-City Shah Alam?

Shopping options in Best Western i-City Shah Alam’s I City neighborhood include I-City.

What are popular attractions near Best Western i-City Shah Alam?

Guests at Best Western i-City Shah Alam can easily visit I-City Wax Musuem, SnoWalk and I-City Waterworld located in the I City area.

What popular natural sightseeing spots are close to Best Western i-City Shah Alam?

Best Western i-City Shah Alam’s nearby natural sights include Palm tree located in the same I City area.

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Explore the neighborhood

What people love about Best Western i-City Shah Alam

  • 8

    Very good

    "Suitable area for those who love to go around i-city"

    Hashimah

    |

    October 16, 2022

  • 10

    Exceptional
    Breakfast

    "Near i-city and breakfast was good."

    Khairul

    |

    September 27, 2022

  • 10

    Exceptional

    "Free waterpark tiket for 2 persons"

    Hazrah

    |

    September 24, 2022

Overall rating:

8.2

Excellent
8,875 reviews
Cleanliness
8.3
Facilities
7.8
Location
8.4
Read all reviews >
What travelers say they love:
Friendly staff and very clean hotel
ETAIN from Malaysia
Business traveler
More about Best Western i-City Shah Alam

More about Best Western i-City Shah Alam

Best Western i-City Shah Alam

Take advantage of the many attractions Shah Alam has to offer with a stay at Best Western i-City Shah Alam. Seeking thrills? Perfectly situated for theme-park enthusiasts, Best Western i-City Shah Alam is only 260 m from the popular I-City Wax Musuem.
Best Western i-City Shah Alam provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Shah Alam.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. On cold days and nights, the hotel's on-site fireplace will keep you warm.
Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Best Western i-City Shah Alam. Some rooms at Best Western i-City Shah Alam are equipped with air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Best Western i-City Shah Alam. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at Best Western i-City Shah Alam including halal options.
Best Western i-City Shah Alam lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Water sports are incredibly convenient with water park provided by Best Western i-City Shah Alam.


Around the property

Take some time to explore Shah Alam during your stay at the hotel. The best way to remember your time in Shah Alam is with a nice gift at Setia City Mall located about 5.5 km away.

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Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Housekeeping

129 mentions

Breakfast

63 mentions

Food & Dining

28 mentions

Car Park

18 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • On-site entertainment
  • Tours
  • Water park

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bottle of water
  • Coffee shop
  • Happy hour
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace

For the kids

  • Kids meal
  • Kids safety features
  • Theme park

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Refrigerator
  • Satellite/cable channels
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Halal
Restaurants on site

The View Cafe

  • Cuisine: American, Asian, French
  • Menu: Buffet, A-la-carte
Location
A-GF-01, No.6, Persiaran Multimedia, Selangor Golden Triangle., I City, Shah Alam, Malaysia, 40000
Excellent
Location

8.4

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    10.1 km
  • Kuala Lumpur International Airport (KUL)
    43.5 km 51 min drive

Public transportation

  • Padang Jawa Komuter Station
    1.7 km

Hospital or clinic

  • Klinik Mediveron
    450 m

Shopping

  • Setia City Mall
    5.6 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    560 m
What's nearby

Popular landmarks

  • SnoWalk
    220 m
  • I-City Wax Musuem
    270 m
  • Wet World Water Park Shah Alam
    3.1 km
  • Shah Alam Lake Garden
    3.2 km
  • Kompleks PKNS Shah Alam
    3.6 km
  • Sultan Salahuddin Abdul Aziz Shah Mosque
    4.2 km
  • Taman Botani Negara Shah Alam
    4.4 km
  • Laman Seni Shah Alam
    5.6 km
  • Setia City Mall
    5.6 km
  • Raja Tun Library (Perpustakaan Raja Tun)
    5.9 km

Nearby landmarks

  • I-Kidz World
    160 m
  • SnoWalk
    220 m
  • weterworld icty
    230 m
  • I-City
    260 m
  • I-City Waterworld
    270 m
  • I-City Wax Musuem
    270 m
  • Midlands Convention Centre
    360 m
  • Gulatiz
    410 m
  • OH MY Baby Enterprise
    440 m
  • Muaz
    440 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 5 year(s).

Children 5-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The minimum age of guests to check in is 21 years if unaccompanied by an adult. Guests who are under 21 years old can be refused to check-in by the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee220 MYR
  • Distance from city center7.5 km
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)28 MYR
  • Daily Internet/Wi-Fi fee0 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges0
  • Number of floors18
  • Number of restaurants1
  • Number of rooms 214
  • Room voltage220
  • Year property opened2014

Parking

  • Daily parking fee0 MYR
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Best Western i-City Shah Alam from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.3
Facilities7.8
Location8.4
Room comfort and quality7.5
Service8.4
Value for money8.1
High score for Shah Alam
Rating
9+ Exceptional (524)
8-9 Excellent (250)
7-8 Very Good (444)
6-7 Good (170)
<6 Below Expectation (243)
Time of the year
Mar - May (384)
Jun - Aug (363)
Sep - Nov (387)
Dec - Feb (497)
All guests (4,048)
All room types
All languages

Show reviews that mention 

Showing 1,631 verified guest comments
12345
10.0
Exceptional
siti from Malaysia
Couple
Deluxe - Free Waterpark Entrance
Stayed 1 night in January 2022

Everything was great!!”

Free parking available. The hotel was easy to find, just follow the signs for Best Western i-City. The lobby was comfortable and they provided drinks (cold water with lemon) at the lobby during the day. Check in process was smooth and the receptionist was very friendly and helpful. The room was okay, there’s space for me and husband to perform prayer together, the bed and pillows were not the best but acceptable, hair dryer, toiletries, towel, mineral water, kettle, tea and Nescafé were provided in the room, and there were plenty channels on the tv. The location is the best, walking distance to the central i-City mall, it is inside the i-city theme park area and you can roaming around freely. The dining area is spacious and comfortable, there is outdoor dining area too. There were plenty of choices for the breakfast buffet and the taste was okay. Unlimited free entry to the i-City waterworld upon staying at the hotel. Awesome!!

Reviewed January 03, 2022

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10.0
Exceptional
nurul from Malaysia
Couple
1 Queen Bed, Superior Room
Stayed 1 night in September 2021

The Best in Shah Alam”

I came here for a transit/short vacay with my husband, he’s scheduled to return to Sarawak via Subang Airport and this hotel is close enough for that. I was an ex-uitm student and staying here brings back memories of my student years. I couldn’t believe I-city looked like a whole different City compared to back then. Nice view, clean and quiet, well-equipped room. Staff was very friendly and helpful, we had to print some last minute covid test and documents to enter sarawak border and the receptionist help us to print and photocopy. There’s a pc at the lobby in case you need to use the internet to print. Very conveniently located at seksyen 7 where all the eateries and stores are. Shopping malls and giant mall nearby. Really enjoyed my stay and will come again. Especially when i-city is back again in business

Reviewed September 13, 2021

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10.0
Exceptional
nurul from Malaysia
Family with young children
1 King Bed, Deluxe, Non-Smoking, In-Room
Stayed 1 night in October 2020

best hotel ever!”

value for money, walking distance to all icity theme park. as all day pass need to be use within 1 day- its quite convenient has a hotel room to stay as most of the outdoor park only operating at 3 pm above n most after 6pm. in afternoon we check in, n went to water park n rest a while at hotel room awaiting for other park operating. my kids are enjoying the theme park very much - almost 80% children theme park we went with all day pass ( bought at cheapest price rm30+ n 40+) we finish up at 10pm, bought dinner - near to hotel n have a nice sleep at comfort hotel . next day we had dinner ( quite variety - value with money we paid for the hotel room) n went back home 😄. sure will book again!

Reviewed October 11, 2020

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Hi Nurul, We are thrilled when received your delightful review! You have helped us to explain all of it with our hotel facilities surrounding our hotel, that's what we wish to hear from our guest that having an enjoyable journey with us :) See you again, ciao! Best Regards, Anthony Kong General Manager

Responded December 03, 2020
Best Western i-City Shah Alam
10.0
Exceptional
Zahidah from Malaysia
Family with young children
Deluxe - Free Waterpark Entrance
Stayed 1 night in May 2022

The best”

Traveling with 2 kids. Room package free breakfast and 2 ticket waterpark. Take 5 minute walking to the waterpark. Checkin only took less then 25min. My room level 17. We got the themepark view with the nice sunset. The cleanliness is good. Breakfast soo good too. So many choices. We satisfied on everything. Thankyou for your friendly staff too. To receptionist, housekeeping and f&b too. We got the best staycation on your service. Thankyou ❤️

Reviewed May 16, 2022

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10.0
Exceptional
NORAINI from Singapore
Family with young children
2 Single Beds, Deluxe, Smoking Room
Stayed 1 night in June 2022

The Best Hotel To Stay”

The place is so convenience to stay. Walking distance to attraction and the best part, the room is super clean. The hotel staffs are so polite and friendly. The check in very smooth. The hotel also provide praying mat as we forgot to bring ours. Overall value for money and we will book again when we are at Selangor again.

Reviewed June 27, 2022

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10.0
Exceptional
MOHD from Malaysia
Family with young children
Superior Room - Free Waterpark Entrance
Stayed 1 night in February 2022

Good place with many attraction”

Pengalaman yang terbaik. Due to CNY try to public holiday escape with the nearest place. And this place is absolute a good choice. Very near to main attraction, 2 free ticket for waterpark. Many choice and variety of buffet breakfast. Can come again if have any good promotion and package. 👍 For info: You need to install icity superapp to proceed with free voucher ticket for waterpark and make sure that the staff scan the voucher once you finish the check in the the apps. 👍

Reviewed February 04, 2022

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10.0
Exceptional
MOHAMAD from Malaysia
Family with young children
1 Queen Bed, Superior Room
Stayed 1 night in May 2022

Awesome and spacey stay!”

Staff is very freindly, and the check in/check out process is fast and convenient. The apartment is large and cheerful, and it's situated very near to legoland. There's also games inside, as well as one playground room. If there's any improvement to make, it would be on the water pressure and some of the water heater are not working. Overall, this place is great and I highly recommend this place for everyone. Surely will repeat again 😊

Reviewed May 22, 2022

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10.0
Exceptional
Nurul from Malaysia
Family with young children
2 Single Beds, Deluxe, Smoking Room
Stayed 1 night in May 2022

Best location”

Easy check in & check out. Best location for those who wants to go to waterpark and icity park. Spacious room for my whole family, 2 adults and 2 kids. Cleanliness was great. Toilet also clean. Room was cozy enough to get the good night sleep.

Reviewed May 15, 2022

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10.0
Exceptional
Azurah from Malaysia
Family with young children
1 Queen Bed, Superior Room
Stayed 1 night in November 2019

BEST HOTEL TO STAY WITH CHILDREN”

This is not our 1st time staying at this hotel. Many times and they never failed to give us their best! Our recent stays on 2nd November 2019 is the best experienced ever as any guest staying at Best Western Hotel Shah Alam will entitle a free ticket to I-City water theme park!! Free pass is for 2 adults and 2 childrens! Thank You Best Western Shah Alam!!

Reviewed November 07, 2019

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Hi Azurah, Thank you for the perfect rating and awesome review! We are indeed delighted to know that your overall stay experience with us was superb from arrival to departure. The great pleasure was all ours in hosting you and your family while you visit us. We look forward to welcoming you back again :) Kind regards, Anthony Kong General Manager

Responded December 12, 2019
Best Western i-City Shah Alam
10.0
Exceptional
adam from Singapore
Business traveler
Stayed 1 night in September 2019

Decided to switch to this hotel for my last night in Shah Alam. Best decision I made this week.”

Was staying in a more expensive hotel and I decided to switch to this hotel after reading reviews. Didn’t have time to explore everything but the staffs were much nicer, rooms were compact but good enough for a solo traveller like me and the breakfast exceeded my expectations. For the price I paid, it’s Super value!

Reviewed September 15, 2019

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Hi Adam, Thank you for choosing us as your favorite hotel to stay. We are glad that we had met your expectations and also you love our variety in breakfast till services. Regarding the room, we do recommend you to book a deluxe room for more space and also it will look more comforts. We are offering free unlimited access to the water park now for all hotel guests do take part in it and we are sure you will like it. Hope to see you again in the future and to host you again. Till then take care. :) Best regards Anthony Kong General Manager

Responded October 23, 2019
Best Western i-City Shah Alam
10.0
Exceptional
Siti from Malaysia
Family with young children
2 Single Beds Superior Room
Stayed 1 night in March 2021

Best place to stay if visit i-city water/theme park”

Glad that we made a last minute choice to stay here 1 night. For the price u paid, u will get a complimentary parking (validate at counter & put into the machine for verification). As the park open at night, i was a great choice as we can freely go back to room for solat & rest, then come down again to enjoy the attraction

Reviewed March 06, 2021

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10.0
Exceptional
Mohd from Malaysia
Group
1 King Bed, Deluxe, Non-Smoking, In-Room
Stayed 1 night in August 2020

The best hotel i ever stay”

The cleanliness was very superb.i love the breakfast dishes.light but delicious.value for money.the room is big & it has digital clock for setting alarm.will come back in future with more family members

Reviewed August 04, 2020

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Dear Mohd, Thank you for leaving us a review. What a pleasure for us to receive a 10 out of 10 scores from you! We are glad to hear your stay with us was a pleasant one. Please come again soon! :) Best wishes, Anthony Kong General Manager

Responded August 11, 2020
Best Western i-City Shah Alam
9.6
Exceptional
Nursyahidah from Malaysia
Family with young children
2 Single Beds, Superior Room
Stayed 1 night in June 2022

The best hotel!”

It worths our money! We were shocked when we learned that each registered hotel guest can redeem 2 unlimited water park passes by using the Superapp. Unfortunately for us, time constraint prevented us from redeeming the free passes. The room is a bit small, but comfortable. The room is clean, has toilettries set - dental kit, shaving kit, etc. Ironing set is sent to the room upon request. The hotel location is in I-City itself, thus it is easier to commute. The I-City attractions are within walking distance. The parking is free too! This was a very pleasant stay for me!

Reviewed June 23, 2022

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10.0
Exceptional
Ahmad from Malaysia
Family with young children
Superior Room - Free Waterpark Entrance
Stayed 1 night in December 2020

City of light”

Nice place to rest with family. Exciting place during the night with play areas like snow walk, ferries wheel, light trees, child car, trains etc. Should come and feel it by yourselves. Have wet water park free for 2 ticket. Nearby sogo i city to shopping and enjoy a lot of meals there.

Reviewed December 26, 2020

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10.0
Exceptional
MUHAMAD from Malaysia
Family with young children
1 King Bed, Deluxe, Non-Smoking, In-Room
Stayed 1 night in December 2019

Exceptional”

Very comfy and clean room. Location is also good. Near the theme park and the mall is just few minutes away. Nice spread for breakfast. Overall was a good stay

Reviewed December 06, 2019

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Hi Muhamad, Thank you for the wonderful review and perfect rating! We love to hear that your overall stay experience with us was superb. Hope to welcome you back again real soon :) Kind regards, Anthony Kong General Manager

Responded December 16, 2019
Best Western i-City Shah Alam
10.0
Exceptional
Saraswathy from Malaysia
Business traveler
Stayed 1 night in December 2021

Meeting ”

Great food and very comfortable meeting room was setup just for 5 pax. Enjoyed our stay. Staffs were helpful and efficency. Thanks for ur hospitality.

Reviewed December 04, 2021

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10.0
Exceptional
Andri from Malaysia
Business traveler
Stayed 1 night in April 2019

Clean hotel”

The hotel is located within the vicinity of I-City., so it's very convenient if your main purpose is to visit I-City. A shopping complex is within walking distance, if you're looking for an alternative of entertainment. The area is very happening during night time, so make sure not to skip it. Highly recommend it.

Reviewed July 03, 2019

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Hi Andri, Thank you for the perfect rating and recommendation! We are glad to hear that you had an enjoyable stay with us from arrival to departure. The great pleasure was all ours in hosting you. All of us in Best Western i-City look forward to welcome you back again real soon :) Kind regards, Anthony Kong General Manager

Responded July 04, 2019
Best Western i-City Shah Alam
10.0
Exceptional
Nur from Malaysia
Couple
1 Queen Bed, Superior Room
Stayed 2 nights in October 2020

Really clean”

The check in and check out process is really quick. And the parking is free too!The room is really clean and the bathroom is really clean to.

Reviewed October 12, 2020

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Hi Nur, Thanks for your perfect rating for us! This is our pleasure to prepare all the rooms clean and tidy for all of our guests to make their stay is a wonderful one. Hope to welcome you again soon, stay safe! Best Regards, Anthony Kong General Manager

Responded December 03, 2020
Best Western i-City Shah Alam
10.0
Exceptional
Adibah from Malaysia
Business traveler
1 Queen Bed, Superior Room
Stayed 2 nights in October 2019

Excellent service”

Helpful staff Wide array of food choices KFC is nearby Strategic location - near Padang Jawa commuter station Free entry to wet world Loved my stay there. Room was a bit small though but I was okay with it coz I was a solo traveller

Reviewed December 16, 2019

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Hi Adibah, Thank you for the perfect rating and review! We are glad to hear that you have enjoyed your stay with us and love this nice place. Hope to welcome you back again soon. Kind regards, Anthony Kong general Manager

Responded December 16, 2019
Best Western i-City Shah Alam
10.0
Exceptional
Nurasyida from Malaysia
Family with young children
2 Single Beds Superior Room
Stayed 1 night in January 2022

Terbaik!!!”

Hotel parking free Staff sangat friendly Facilities complete Jalan kaki je nak pegi waterpark & snowworld.. Kedai makan dkurnia makanan sedap, servis laju... Hotel punya servis terbaik siap dapat free tiket waterpark utk 4 org.. Will repeat again next time..

Reviewed January 03, 2022

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